Table of Contents
Advertisement
Oracle Field Service
Using Core Application
Legend
Component
8
Not ordered
9
Assign
History page
If you have moved at least one activity in the current session, you can see the History page. Use the History page as a
quick access page to assign activities to the same resource several times. The page contains a list of technicians and
buckets, and is sorted by the time of move, with the last moved activity on the top. For each resource you can see the
route impact, activity date, and the number of activities moved. You may see some resources listed multiple times. For
example, let's say you have moved activities to a resource twice, for different dates. Then, the resource is listed twice.
This screenshot shows the History page:
Action or Description
•
Service Window can be lost
•
Work zones mismatch
•
Work skills mismatch
Drag and drop the activity to this space to set it as not ordered.
Click Assign to commit the changes.
Chapter 2
Dispatcher Activities
64
Advertisement
Table of Contents
