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Oracle Field Service
Using Core Application
If an address-change notification is longer than two lines, clicking the ellipsis (...) displays the full text of the message.
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Notifications in the Collaboration Window
View Additional Information about an Activity
Some of the details of your activities are displayed on the home page. If you want to view additional information such as
job number, map grid, node ID, and services list, you must open the Activity details page.
1.
Select an activity from your home page.
The Activity details page displays.
2.
Scroll to the bottom of the Activity details page and click Additional Info.
Additional information about this activity displays:
3.
Click Details to return to the Activity details page.
You can also use the 'Pull to Refresh' option, which refreshes the content on your home page.
View an Activity's History
You can see the same information about the history of an activity as the dispatcher/supervisor.
An activity's history displays when you click History on the Activity details page.
This image shows the activity history as viewed from Oracle Field Service Core Application. The tabbed options at the
top of the page vary by configuration. You may not see all these tabs on your page.
When viewing the activity history from a mobile device, the page looks something like this:
Chapter 3
Field Resource Activities
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