Page 1 Pillar Axiom Service Guide...
Page 2: Copyright Notice
Pillar Data Systems. This guide and use of Pillar Axiom hardware and software to which this guide applies, is subject to the Pillar Data Systems End User License Agreement and Warranty Statement that accompanied the Pillar Axiom system and this guide.
Page 3: Table Of Contents
Table of Contents Chapter 1, Introduction to Pillar Axiom Service Procedures Audience ..........1 Warnings and Cautions .
Page 4 Contents Fail Back the Control Unit (Optional) ......16 Verify The Status of the Replacement FRU ....16 System-Wide Service Procedures.
Page 5 Contents Replace Slammer Bezels ........53 Remove a Slammer Bezel .
Page 6 Contents Replace Brick Bezels ........116 Remove a Brick Bezel .
Page 7 Contents Power Disconnect Warning ......170 Warning Statement for Norway and Sweden ....170 Restricted Access Area Warning .
Page 8 Contents viii Cable Reference Tables for Bricks ......227 RAID Controller Cabling in a 1-Slammer System....227 RAID Controller Cabling in a 2-Slammer System.
Page 9 Contents System Packaging and Transportation ..... . 272 System Warranty ........272 Pilot Hardware Specifications .
Page 10 List of Figures Figure 1, Hardware health........11 Figure 2, Sample 42U rack front door .
Page 11 Figures Figure 18, Slammer bezel ejector tabs ......54 Figure 19, Receptacle for the Slammer bezel power connector ..55 Figure 20, Slammer fan FRU .
Page 12 Figures Figure 44, Disk drive FRU ........118 Figure 45, Location of a disk drive .
Page 13 Figures xiii Figure 70, PDU connections for 115 V / 20 A power (4 PDUs)..251 Figure 71, PDU connections for 230 V / 30 A power (2 PDUs)..253 Figure 72, PDU connections for 208 V / 30 A power (2 PDUs).
Page 14 List of Tables Table 1, Pillar Axiom 500 Series components..... . 3 Table 2, Required tools ........4 Table 3, Contacts at Pillar Data Systems .
Page 15 Tables Table 18, Slammer motherboard LED status ..... 64 Table 19, Motherboard tray replacement tasks....64 Table 20, Slammer network interface module LED status .
Page 16 Tables Table 44, Electrical warning in other languages ....160 Table 45, Lightning warning in other languages ....164 Table 46, Power supply warning in other languages.
Page 17 Tables xvii Table 70, Slammer network interface module LED status ..197 Table 71, Slammer power supply LED status ....197 Table 72, Slammer private interconnect module LED status .
Page 18 Tables xviii Table 96, Cabling Bricks 9, 10, 11, and 12 (2 Slammers) ..237 Table 97, Code translation for the FLT LED ..... 241 Table 98, Code translation for the ACT LED.
Page 19 Tables Table 122, PDU specifications ....... 283 Table 123, Rack specifications for an Axiom system ....284 Pillar Data Systems Confidential...
Page 20: Chapter 1, Introduction To Pillar Axiom Service Procedures
HAPTER Introduction to Pillar Axiom Service Procedures Audience This guide addresses Service Technicians, Field Engineers, and others who maintain, troubleshoot, and replace system components and field replaceable units (FRUs). We assume that you have the necessary skills and experience in using: •...
Page 21: Warnings And Cautions
Chapter 1 Warnings and Cautions Warnings and Cautions Hazard signal words conform to the American National Standards Institute (ANSI) Z535.4-1998 meanings. Safety Notice Conventions This guide uses the following conventions for safety notices: WARNING Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.
Page 22: About Axiom Product Configurations
Chapter 1 About Axiom Product Configurations About Axiom Product Configurations This guide explains how to replace the FRUs contained in the following Pillar Axiom 500 Series components: Table 1 Pillar Axiom 500 Series components Product name Model Brick • BRX 500-160A7 •...
Page 23: Required Tools
Chapter 1 Required Tools Required Tools Use the following tools to work with Axiom hardware components. Table 2 Required tools Tool Purpose Illustration 1/4-in (7-mm) flat-tip Adjust leveling feet. screwdriver Adjustable wrench, Adjust leveling feet. 6 in (15 cm) #1 and #2 Phillips-head Remove and secure Pillar screwdrivers Axiom hardware components.
Page 24: Electrostatic Discharge (Esd) Precautions
Chapter 1 Electrostatic Discharge (ESD) Precautions Electrostatic Discharge (ESD) Precautions CAUTION Before you handle a component, make sure that you have taken electrostatic discharge precautions: • The minimum requirement is an anti-static wrist strap, which must be connected to a hard ground to be effective.
Page 25: Contact Information
Chapter 1 Contact Information Contact Information Table 3 Contacts at Pillar Data Systems For help with... Contact... • Error messages Context-sensitive help that is available in the graphical user interface (GUI). • Usage questions support@pillardata.com. USA: 1.877.4PILLAR (1.877.474.5527)—request Technical Support at the prompt. International: +1.408.518.4400.
Page 26: Chapter 2, Service The Pillar Axiom Storage System
HAPTER Service the Pillar Axiom Storage System Introduction to System Service Procedures Most service procedures require Guided Maintenance, which is accessed through the Axiom Storage Manager. This chapter: • Tells you how to initiate Guided Maintenance. • Provides service procedures to help you replace hardware components and field replaceable units (FRUs).
Page 27: Initiate Guided Maintenance
Chapter 2 Initiate Guided Maintenance Initiate Guided Maintenance To maintain or restore reliability to an Axiom system, you sometimes need to replace a hardware component. To replace a hardware component, you must use Guided Maintenance. You access Guided Maintenance through the Axiom Storage Manager, the graphical user interface (GUI), in one of three ways: •...
Page 28: Log In To The Graphical User Interface (Gui)
Chapter 2 Initiate Guided Maintenance • Fail Back the Control Unit (Optional). Perform this step if the Enable Automatic Recovery setting in Global Settings is not selected. • Verify The Status of the Replacement FRU. Log In to the Graphical User Interface (GUI) To log in to the graphical user interface (GUI): 1 Start the browser software on your workstation.
Page 29: Enter Guided Maintenance For The Target Fru
Chapter 2 Initiate Guided Maintenance Enter Guided Maintenance for the Target FRU The summary page in the Health section displays the status of all Slammers and Bricks. For any component of interest (for example, one that has a critical status), you can also inspect all of its FRUs.
Page 30: Figure 1 Hardware Health
Chapter 2 Initiate Guided Maintenance To enter Guided Maintenance: 1 Click the Health icon in the top context pane. Figure 1 Hardware health 2 Review the hardware summary information that is displayed in the content pane. 3 Under Hardware in the navigation pane, click the component type of interest.
Page 31: Identify The Target Fru (Optional)
Chapter 2 Initiate Guided Maintenance Identify the Target FRU (Optional) This procedure is Step 1 of Guided Maintenance. If you know which FRU to replace, you may still want to perform this step to verify the identity of the target FRU. Though this step is not required, it is highly recommended.
Page 32: Prepare The System For Fru Replacement
This procedure is Step 2 of Guided Maintenance. Before Guided Maintenance prompts you to replace a FRU, the Pillar Axiom system performs some preparatory steps. FRU replacement procedures explain what these steps are. Note: In some replacement procedures, the software powers down one or both Slammer control units (CUs).
Page 33: Replace The Target Fru
Maintenance session. 4 When prompted, proceed with the appropriate FRU replacement procedure. For a list of these procedures, see Table 4, Pillar Axiom FRU replacement procedures. Replace the Target FRU This procedure is Step 3 of Guided Maintenance and is performed manually.
Page 34: Table 4 Pillar Axiom Fru Replacement Procedures
Chapter 2 Initiate Guided Maintenance Table 4 Pillar Axiom FRU replacement procedures Hardware component Procedure Pilot Replace Pilot Control Units. Slammer Replace Slammer Batteries. Replace Slammer Fan Modules. Replace Slammer Motherboard Trays. Replace Slammer Network Interface Modules. Replace Slammer Power Supplies.
Page 35: Fail Back The Control Unit (Optional)
Chapter 2 Initiate Guided Maintenance Fail Back the Control Unit (Optional) If you have not selected Enable Automatic Recovery, this procedure becomes Step 4 of Guided Maintenance in which failback is manually controlled. However, if you have selected Enable Automatic Recovery, Guided Maintenance automatically fails back the target Slammer CU from its partner.
Page 36: System-Wide Service Procedures
System-Wide Service Procedures This section provides system-wide procedures that you might need to perform while you service a Pillar Axiom system. Back Up Data Regular backups are prudent IT practice. When you service hardware components that directly affect user data paths, we highly recommend that you first back up all user data to external media.
Page 37 Chapter 2 System-Wide Service Procedures Full system backups to external media must be performed when you want to perform any of the following actions: • Replace a Brick chassis. Important! Contact Technical Support so that a Brick backplane replacement can be tailored for your system. •...
Page 38: Remove Rack Doors
Chapter 2 System-Wide Service Procedures Remove Rack Doors To make the replacement or addition of PDUs and component chassis easier, it is suggested that you remove the front and back doors from the rack. Figure 2 Sample 42U rack front door Front door Pillar Data Systems Confidential...
Page 39: Figure 3 Different Types Of Rack Door Hinges
Pull up on the handle to unpin the hinge. Important! After servicing a Pillar Axiom system, replace the doors and keep them closed; otherwise, compliance with FCC requirements cannot be assured. To remove the doors from a rack: 1 If locked, unlock the front and back doors.
Page 40: Remove Rack Side Panels
Remove Rack Side Panels Removal of the side panels of a rack facilitates: • The creation of a Pillar Axiom bay. • The removal and replacement or addition of PDUs and component chassis.
Page 41: Attach The Rack Doors
Chapter 2 System-Wide Service Procedures To remove a side panel from a rack: 1 If locked, unlock the side panel. 2 Unlatch the side panel by: • Pushing the release button, or • Lifting the release handle(s). 3 Remove the side panel and set it aside. Attach the Rack Doors To reattach the doors on a rack: 1 Get the rack’s front and back doors.
Page 42 Chapter 2 System-Wide Service Procedures 2 Hang the top of the panel on the top of the rack frame and latch the panel to close it. Important! Be sure not to pinch any cables that might have strayed from their proper moorings. 3 Secure the panel appropriately using one of the following options: •...
Page 43: Chapter 3, Service The Pilot And Pilot Frus
HAPTER Service the Pilot and Pilot FRUs Introduction to Pilot Service Procedures Each control unit (CU) within a Pilot management controller contains: • An operating system. • Various Axiom applications. These applications include the graphical user interface (GUI), the command line interface (CLI), and Network Data Management Protocol (NDMP) and Simple Network Management Protocol (SNMP) support.
Page 44 Chapter 3 Introduction to Pilot Service Procedures • Cold start a CU. • Notify administrators (through alerts) or Technical Support (through Call-Home messages) of the problem. • Accept new hardware into the system. • Run backups. • Run automatically scheduled work such as scheduled snapshots.
Page 45: Map Of Pilot Frus
Chapter 3 Introduction to Pilot Service Procedures Table 5 lists the FRU replacement tasks for a Pilot. Table 5 Pilot FRU replacement tasks Component Hot swap? Tasks Bezel Remove a Pilot Bezel. Attach a Pilot Bezel. Control unit Remove a Pilot Bezel.
Page 46: Pilot Fru Part Numbers
Chapter 3 Replace Pilot Bezels Pilot FRU Part Numbers The table below lists the field replaceable units (FRUs) that are in an Axiom Pilot. Table 6 Pilot FRUs Part number FRU description 1450-00072-00 Bezel 1450-00106-00 Pilot control unit (CU) Replace Pilot Bezels Pilot bezels can be replaced while the Pilot is operational.
Page 47: Remove A Pilot Bezel
Chapter 3 Replace Pilot Bezels To replace a Pilot bezel, perform the tasks that are outlined in Table Table 7 Pilot bezel replacement tasks Task Reason Remove a Pilot Bezel. To make room for the bezel replacement. Attach a Pilot Bezel.
Page 48: Attach A Pilot Bezel
Chapter 3 Replace Pilot Bezels 4 Detach both USB cables from the bezel. 5 Set the bezel aside. Attach a Pilot Bezel Guided Maintenance is not used to attach a Pilot bezel. To attach a Pilot bezel: 1 Connect the USB cable from Pilot control unit (CU) 0 to the USB port on the back of the bezel that is marked Node 0.
Page 49: Replace Pilot Control Units
Chapter 3 Replace Pilot Control Units Replace Pilot Control Units The administrator decides when to replace a Pilot. This decision is influenced by any or all of these notifications: • Email • Alerts • Call-Home The figure below shows a Pilot control unit (CU). Figure 8 Pilot CU Note: The Pilot CU displayed above is representative.
Page 50: Identify A Pilot Control Unit
Chapter 3 Replace Pilot Control Units Table 8 Pilot CU replacement tasks (continued) Task Reason Remove a Pilot Control Unit. To make room for the Pilot CU replacement. Insert a Pilot Control Unit. To insert the Pilot CU replacement. Attach a Pilot Bezel.
Page 51: Remove A Pilot Control Unit
Chapter 3 Replace Pilot Control Units To identify a Pilot control unit (CU): 1 Remove the Pilot bezel. 2 Click the Health icon in the top context pane. 3 Click the Pilot link in the left navigation pane. 4 For the target Pilot CU, click the Identify button. Note: The disk drive LED on the target CU will light solid for one minute.
Page 52: Figure 10 Bezel Adapter Flange
Chapter 3 Replace Pilot Control Units To remove a Pilot control unit (CU): 1 If you have not already done so, remove the Pilot bezel. 2 Use Guided Maintenance to identify the target Pilot CU (optional). 3 In the back of the target CU, detach the Ethernet cables from ports ETH 0, ETH 1, and MGMT.
Page 53: Insert A Pilot Control Unit
Chapter 3 Replace Pilot Control Units Insert a Pilot Control Unit When you replace a Pilot control unit (CU), the existing Pilot CU updates the replacement CU with this information: • Public and private IP addresses • Linux operating system •...
Page 54: Figure 11 Pilot Cu Support Brackets
Chapter 3 Replace Pilot Control Units Figure 11 Pilot CU support brackets Support bracket Bezel adapter bracket 2 Slide the Pilot CU all the way in until the ears on the bezel adapter bracket seat against the rack rail ears. 3 Insert the two 10-32 screws into the holes in the bezel adapter ears (one on each side) and secure the CU to the rack rails.
Page 55: Reset The Primary Password, Public Ip, Or Pilot Identity
Chapter 3 Reset the Primary Password, Public IP, or Pilot Identity Important! If you replaced a single Pilot CU, make sure that the surviving CU has been powered on for at least one minute before you perform the next step. If you replaced both Pilot CUs at the same time: •...
Page 56: Figure 12 Usb Key In A Pilot Control Unit
Recovery files are encrypted with the customer's system serial number and can be used only by that customer on a specific Pillar Axiom system. Pillar Data Systems Confidential...
Page 57 Chapter 3 Reset the Primary Password, Public IP, or Pilot Identity The USB key can contain any combination of recovery files, all of which will be read by the Pilot’s operating system. The USB key and its recovery files can be reapplied, if necessary. After a recovery file is applied, the Pilot CU may restart.
Page 58: Chapter 4, Service The Slammer And Slammer Frus
HAPTER Service the Slammer and Slammer FRUs Introduction to Slammer Service Procedures When a Slammer storage controller or one of its field replaceable units (FRUs) fails, any or all of the following notification methods occur: • If the email and Call-Home features are configured and enabled, a Call-Home message is sent to Pillar Data Systems.
Page 59 Chapter 4 Introduction to Slammer Service Procedures A Slammer contains two control units (CUs). Each CU contains a number of FRUs, some of which you can replace while the CU is powered and running. Others you can replace only after the CU has been powered down and power has been removed from the CU power supply inlets.
Page 60: Table 9 Slammer Fru Replacement Tasks
Chapter 4 Introduction to Slammer Service Procedures Table 9 Slammer FRU replacement tasks AC on? Slammer state Tasks Battery Target CU is in Identify the Target FRU conservative (Optional). mode Prepare the System for FRU Replacement. Remove a Slammer Bezel. Remove a Slammer Battery.
Page 61 Chapter 4 Introduction to Slammer Service Procedures Table 9 Slammer FRU replacement tasks (continued) AC on? Slammer state Tasks Motherboard Target CU is failed Identify the Target FRU tray over (Optional). Prepare the System for FRU Replacement. Remove a Slammer Bezel.
Page 62 Chapter 4 Introduction to Slammer Service Procedures Table 9 Slammer FRU replacement tasks (continued) AC on? Slammer state Tasks Private Target CU is failed Identify the Target FRU interconnect over (Optional). module Prepare the System for FRU Replacement. Remove a Slammer Private Interconnect Module.
Page 63: Map Of Slammer Frus
Chapter 4 Introduction to Slammer Service Procedures Map of Slammer FRUs Figure 13 illustrates the set of replaceable FRUs in a Slammer. Figure 13 Schematic of replaceable Slammer FRUs Slammer chassis Power supply 1 Fans 1 & 2 Power supply 2 Motherboard Fans 3 &...
Page 64: Slammer Fru Part Numbers
Chapter 4 Introduction to Slammer Service Procedures Slammer FRU Part Numbers Below are the field replaceable units (FRUs) that are in an Axiom Slammer. Table 10 Slammer FRU part numbers Part number FRU description 1450-00003-00 Battery 1450-00001-00 Bezel 1450-00035-00 Chassis. Houses all the FRUs that make up a Slammer.
Page 65: Replace Slammer Batteries
Chapter 4 Replace Slammer Batteries Replace Slammer Batteries Each Slammer control unit (CU) has a single battery that provides backup power to two of the six memory module slots on the motherboard. The figure below shows a battery. Figure 14 Slammer battery FRU Serial number Install-before label...
Page 66: Figure 15 Slammer Battery Location
Chapter 4 Replace Slammer Batteries The figure below, which shows a Slammer face with the bezel removed, identifies the location of a Slammer battery. Figure 15 Slammer battery location Battery fault Battery Slammer front with bezel removed The table below describes the status of the battery LED. Table 11 Slammer battery LED status Label Color...
Page 67: Remove A Slammer Battery
Chapter 4 Replace Slammer Batteries After you replace this FRU, Guided Maintenance restarts the entire Slammer To replace a Slammer battery, perform the tasks that are outlined in Table Table 12 Battery replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional).
Page 68: Figure 16 Slammer Battery Screws
Chapter 4 Replace Slammer Batteries After you click the Prepare System button in the GUI, Guided Maintenance prepares the system for replacement of the battery: • Flushes cached data to the Bricks. • Places the target CU in conservative mode. •...
Page 69: Insert A Slammer Battery
Chapter 4 Replace Slammer Batteries Insert a Slammer Battery Check the install-before date that is on the battery. Table 13 Battery shelf life If the current date Perform this Comments is… action… On or before the Install the battery. The battery has an install-before date operational charge.
Page 70: Table 14 Battery Operational Life
Chapter 4 Replace Slammer Batteries Once you install the battery, as long as the Slammer is powered on, the internal battery charger will provide a continuous trickle charge to maintain the battery throughout its life (see the table below). Table 14 Battery operational life Ambient temperature Operational Life 77º...
Page 71 Chapter 4 Replace Slammer Batteries 5 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 72: Replace Slammer Bezels
Chapter 4 Replace Slammer Bezels Replace Slammer Bezels Slammer bezels can be replaced while the Slammer is operational. The figure below shows a Slammer bezel FRU. Figure 17 Slammer bezel To replace a Slammer bezel, perform the tasks that are outlined in Table Table 15 Slammer bezel replacement tasks...
Page 73: Remove A Slammer Bezel
Chapter 4 Replace Slammer Bezels Remove a Slammer Bezel Guided Maintenance is not used to remove a Slammer bezel. CAUTION The Slammer bezel is an integral part of EMI shielding. The bezel can and should be reattached even when only one Slammer control unit (CU) is powered on. An example of this situation is when you remove the motherboard tray from the other CU for any length of time.
Page 74: Attach A Slammer Bezel
Chapter 4 Replace Slammer Bezels Attach a Slammer Bezel Guided Maintenance is not used to add a Slammer bezel. To attach a Slammer bezel: 1 Tilt the top of the bezel away from the Slammer chassis and insert the bottom hooks on the bezel into the holes in the chassis.
Page 75: Replace Slammer Fan Modules
Chapter 4 Replace Slammer Fan Modules Replace Slammer Fan Modules Each Slammer control unit (CU) has two fan FRUs. The figure below shows a fan FRU, which is composed of a pair of fan assemblies. This means that each CU has four fan assemblies for cooling.
Page 76: Figure 21 Slammer Fan Location
Chapter 4 Replace Slammer Fan Modules The figure below, which shows a Slammer face with the bezel removed, identifies the location of the Slammer fans. Figure 21 Slammer fan location CU 0 Fans 1 & 2 Fan fault CU 0 Front of Slammer chassis...
Page 77: Remove A Slammer Fan Module
Chapter 4 Replace Slammer Fan Modules To replace a Slammer fan, perform the tasks that are outlined Table Table 17 Fan replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional). Step 2 Prepare Prepare the System for FRU Replacement.
Page 78: Figure 22 Slammer Fan Fru Screws
Chapter 4 Replace Slammer Fan Modules Important! When a fan module is stopped and removed, the internal temperature rises quickly and critical temperature alerts may begin to be issued. To avoid high-temperature buildup within the Slammer: • Initiate Guided Maintenance only when you are able to replace the fan module immediately.
Page 79: Insert A Slammer Fan Module
Chapter 4 Replace Slammer Fan Modules 4 Slide the fan FRU out of the chassis and set it aside. CAUTION Immediately replace the component to maintain proper airflow and cooling. Over-temperature conditions will occur if the replacement FRU is not installed into the chassis. Over-temperature conditions can damage other components.
Page 80: Replace Slammer Motherboard Trays
Chapter 4 Replace Slammer Motherboard Trays 4 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 81: Figure 23 Slammer Motherboard Tray
Chapter 4 Replace Slammer Motherboard Trays Important! Even though failover transfers services and data paths to the partner control unit (CU), your network topology might make those services and data paths inaccessible. Before you start the replacement procedure, make sure that your network is configured to allow the data paths to switch over to the partner CU.
Page 82: Figure 24 Motherboard Tray Assembly Location
Chapter 4 Replace Slammer Motherboard Trays Access the motherboard tray assembly from behind the bezel on the front of the Slammer, as shown in the figure below. This figure, which shows a Slammer face with the bezel removed, identifies the location of the assembly and its LED for control unit 0.
Page 83: Table 18 Slammer Motherboard Led Status
Chapter 4 Replace Slammer Motherboard Trays The table below describes the status of motherboard LEDs. Table 18 Slammer motherboard LED status Label Color Meaning MOBO FLT Amber Motherboard in this CU has failed. No failure exists. After you replace this FRU, Guided Maintenance restarts the target control unit (CU).
Page 84 Chapter 4 Replace Slammer Motherboard Trays Table 19 Motherboard tray replacement tasks (continued) Guided Maintenance Task Step 3 Replace Replace the motherboard FRU: Remove a Slammer Bezel to gain access to the motherboard tray assembly. Remove a Slammer Battery to ease the removal of the motherboard tray and to remove power from the battery-backed memory modules.
Page 85: Remove A Slammer Motherboard Tray
Chapter 4 Replace Slammer Motherboard Trays Remove a Slammer Motherboard Tray To help you identify the target control unit (CU) that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target CU. If you choose Reverse Identify in the GUI, Guided Maintenance beacons all LEDs except for the target CU.
Page 86: Insert A Slammer Motherboard Tray
Chapter 4 Replace Slammer Motherboard Trays 5 Follow the appropriate procedure in this guide to remove the battery from the target motherboard tray. 6 Loosen and disengage the two screws that secure the motherboard tray ejectors to the target Slammer chassis. 7 Press both ejectors down firmly to disengage the motherboard tray from the chassis midplane.
Page 87 Chapter 4 Replace Slammer Motherboard Trays To insert a Slammer motherboard tray: 1 Slide the motherboard tray into the Slammer chassis and push it firmly into place to engage the tray with the chassis midplane. 2 Lift both ejectors up and press firmly to engage the motherboard tray with the chassis midplane.
Page 88 Chapter 4 Replace Slammer Motherboard Trays 10 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 89: Replace Slammer Network Interface Modules
Chapter 4 Replace Slammer Network Interface Modules Replace Slammer Network Interface Modules Network interface module replacement disrupts access over those cables that interface with this module. However, if this module is the only failure point and the system is cabled to the customer switches in the manner that we recommend, access to data is not disrupted during the procedure to replace the network interface module.
Page 90: Figure 26 Network Interface Module (Optical) Fru
Chapter 4 Replace Slammer Network Interface Modules The figure below shows an optical network interface module. The copper version is the same except for the two network ports, which are RJ-45 based. Figure 26 Network interface module (optical) FRU Riser card with two PCI slots Front Ejector...
Page 91: Figure 27 Network Interface Module (Optical) Location
Chapter 4 Replace Slammer Network Interface Modules Figure 27 Network interface module (optical) location CU 0 Network interface module Fault LEDs CU 0 CU 1 Back of Slammer chassis The network interface modules in both control units of a Slammer must be either NAS-specific or SAN-specific. For a NAS Slammer, GbE copper-based and GbE optical-based CUs may coexist.
Page 92: Table 21 Network Interface Module Replacement Tasks
Chapter 4 Replace Slammer Network Interface Modules Table 20 Slammer network interface module LED status (continued) LED identifier and color Meaning No failure is indicated. After you replace this FRU, Guided Maintenance restarts the target control unit (CU). To replace a Slammer network interface module, perform the tasks that are outlined in Table Table 21 Network interface module replacement tasks...
Page 93: Remove A Slammer Network Interface Module
Chapter 4 Replace Slammer Network Interface Modules Step 4 Resume shows only when the Enable Automatic Recovery option has not been selected in the Global Settings section of the GUI. When this option has been selected, Step 4 becomes Verify Status. Remove a Slammer Network Interface Module To help you identify the target control unit (CU) that has the FRU that needs to be replaced, Guided Maintenance...
Page 94: Figure 28 Network Interface Module Ejector
Chapter 4 Replace Slammer Network Interface Modules 3 Disconnect the following cables from the network interface module: • All public Ethernet cables from the network ports. • All cables, if any, from the cards in the PCI slots (optional). Note: Make a notation that shows which cable connects to which port and to which PCI card.
Page 95: Insert A Slammer Network Interface Module
Chapter 4 Replace Slammer Network Interface Modules Insert a Slammer Network Interface Module After you insert this FRU to a Slammer control unit (CU), use Guided Maintenance to complete the replacement process. After you add the FRU and reattach the power cords, Guided Maintenance fails back the target CU from its partner CU.
Page 96 Chapter 4 Replace Slammer Network Interface Modules Note: Refer to the appropriate procedure in this guide for complete instructions on how to insert a PCI card. 2 Slide the replacement network interface module into the Slammer chassis and push the module into place firmly. 3 Lift both ejectors up and press firmly to engage the network interface module with the chassis midplane.
Page 97 Chapter 4 Replace Slammer Network Interface Modules 10 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 98: Replace Slammer Power Supplies
Chapter 4 Replace Slammer Power Supplies Replace Slammer Power Supplies The figure below shows a power supply. Figure 29 Slammer power supply FRU Front Back Access power supplies from the back of the Slammer chassis, as shown in the figure below. Each Slammer control unit (CU) has a pair of power supplies.
Page 99: Figure 30 Slammer Power Supply Location
Chapter 4 Replace Slammer Power Supplies Figure 30 Slammer power supply location Power supply 1 Pull loop Power Release supply Power supply 1 Power supply 2 Slammer back (single CU) The table below describes the status of power supply LEDs. Table 22 Slammer power supply LED status LED identifier and color Meaning Amber...
Page 100: Remove A Slammer Power Supply
Chapter 4 Replace Slammer Power Supplies To replace a Slammer power supply, perform the tasks that are outlined in Table Table 23 Power supply replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional). Step 2 Prepare Prepare the System for FRU Replacement.
Page 101: Insert A Slammer Power Supply
Chapter 4 Replace Slammer Power Supplies After the system is prepared, Guided Maintenance displays a completion message and enables the Next button. To remove a Slammer power supply: 1 After Guided Maintenance enables the Next button in the Prepare step, click the Next button. 2 When Guided Maintenance prompts you, remove the power cord from the target power supply.
Page 102: Figure 31 Power Supply Correctly Positioned
Chapter 4 Replace Slammer Power Supplies As the final step, the Axiom system takes the target CU out of conservative mode, places it in normal mode, and reports the status of the FRU. Important! When you replace this FRU, slowly and evenly slide the replacement into place.
Page 103: Replace Slammer Private Interconnect Modules
Chapter 4 Replace Slammer Private Interconnect Modules 4 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 104: Figure 32 Slammer Private Interconnect Module Fru
Chapter 4 Replace Slammer Private Interconnect Modules Important! Even though failover transfers services and data paths to the partner control unit (CU), your network topology might make those services and data paths inaccessible. Before you start the replacement procedure, make sure that your network is configured to allow the data paths to switch over to the partner CU.
Page 105: Figure 33 Private Interconnect Module Location
Chapter 4 Replace Slammer Private Interconnect Modules Figure 33 Private interconnect module location CU 0 private interconnect module SW LED FRU FLT LED Ejectors CU 0 private interconnect module CU 1 private interconnect module Slammer back The table below describes the status of private interconnect module LEDs.
Page 106: Table 25 Private Interconnect Module Replacement Tasks
Chapter 4 Replace Slammer Private Interconnect Modules After you replace this FRU, Guided Maintenance restarts the target control unit (CU). To replace a Slammer private interconnect module, perform the tasks that are outlined in Table Table 25 Private interconnect module replacement tasks Guided Maintenance Task Step 1 Identify...
Page 107: Remove A Slammer Private Interconnect Module
Chapter 4 Replace Slammer Private Interconnect Modules Remove a Slammer Private Interconnect Module To help you identify the target control unit (CU) that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target CU. If you choose Reverse Identify in the GUI, Guided Maintenance beacons all LEDs except for the target CU.
Page 108: Figure 34 Private Interconnect Module Ejector
Chapter 4 Replace Slammer Private Interconnect Modules 4 Disconnect all Fibre Channel cables from the FC and FS ports in the target CU. Note: Carefully grasp the connector and, while pressing the latch on the top of the connector, press the connector gently into the socket.
Page 109: Insert A Slammer Private Interconnect Module
Chapter 4 Replace Slammer Private Interconnect Modules Insert a Slammer Private Interconnect Module After you insert this FRU to a Slammer control unit (CU), use Guided Maintenance to complete the replacement process. After you add the FRU and reattach the power cords, Guided Maintenance fails back the target CU from its partner CU.
Page 110 Chapter 4 Replace Slammer Private Interconnect Modules To insert a private interconnect module: 1 Slide the replacement private interconnect module into the Slammer chassis and push the module firmly into place. 2 Lift both ejectors up and press firmly to engage the private interconnect module with the chassis midplane.
Page 111: Replace Slammer Pci Cards
Chapter 4 Replace Slammer PCI Cards 10 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 112: Figure 35 Sample Pci Card
Chapter 4 Replace Slammer PCI Cards Figure 35 Sample PCI card An Adaptec 29160 SCSI controller PCI cards are located in the riser of a network interface module (see the figure below). Figure 36 Riser PCI slots in a network interface module Riser card PCI slots (2) Network interface module Because the PCI card is located in the riser card of a network...
Page 113: Table 26 Pci Card Replacement Tasks
Chapter 4 Replace Slammer PCI Cards To allow PCI card replacement, the system induces failover for the target control unit (CU) to its partner CU and powers down the target CU. After you have completed the replacement procedure, the Axiom system powers up the target CU and induces failback for the target CU.
Page 114: Remove A Slammer Pci Card
Chapter 4 Replace Slammer PCI Cards Table 26 PCI card replacement tasks (continued) Guided Maintenance Task Step 4 Resume Performed as part of PCI card replacement. Step 5 Verify Status Performed as the final step in PCI card replacement. Step 4 Resume shows only when the Enable Automatic Recovery option has not been selected in the Global Settings section of the GUI.
Page 115: Insert A Slammer Pci Card
Chapter 4 Replace Slammer PCI Cards 2 When Guided Maintenance prompts you, remove the power cords from both power supplies of the target Slammer control unit (CU). Important! Do not remove the power cords from the partner CU. That CU supports all the user data paths for this Slammer.
Page 116: Figure 37 Pci Card And Open Pci Slots
Chapter 4 Replace Slammer PCI Cards When the FRU replacement process is complete, the Axiom system reports the status of the FRU. To insert a PCI card: 1 If you have not already done so, put on an antistatic wrist strap.
Page 117: Figure 38 Pci Card Faceplate Secured To The Slammer Chassis
Chapter 4 Replace Slammer PCI Cards 4 Insert the end tab on the faceplate into the raised guide slot in the sheet metal of the network interface module. 5 Push the PCI card edge connector into the PCI slot 6 Push firmly to seat the PCI card into the PCI slot. Alternate firm pressure on each end of the card until it clicks into place.
Page 118 Chapter 4 Replace Slammer PCI Cards 12 To fail back the control unit (CU), click the Resume button, which fails back the CU from its partner (optional). Note: If the Enable Automatic Recovery option is set as part of the global settings, the Resume button is not displayed.
Page 119: Replace Slammer Chassis
Chapter 4 Replace Slammer Chassis Replace Slammer Chassis Slammer chassis replacement is a disruptive action because user data paths are unavailable. Slammer chassis replacement is necessary when the midplane connectors or the power supply bay connectors are damaged. In this case, inspect the FRUs that were installed in these bays for matching damage and replace those FRUs as well.
Page 120: Figure 39 Slammer Chassis Midplane
Chapter 4 Replace Slammer Chassis The figure below shows a Slammer chassis midplane and a power supply bay. The midplane is shown for reference only. It is not separately replaceable in the field. To correct a faulty midplane or power supply bay, replace the Slammer chassis. Figure 39 Slammer chassis midplane Midplane Power supply bay...
Page 121: Figure 40 Slammer Bezel Leds
Chapter 4 Replace Slammer Chassis Figure 40 Slammer bezel LEDs CU 0 LEDs CU 1 LEDs FAULT ACTIVITY STATUS Use the following table to interpret the meanings of the LEDs on a Slammer’s bezel. Table 27 LEDs on the Slammer bezel Label Color Meaning...
Page 122: Table 28 Slammer Chassis Replacement Tasks
Chapter 4 Replace Slammer Chassis After you replace this FRU, Guided Maintenance restarts the entire Slammer. Before you remove a Slammer chassis, label each cable that you detach. The label should note where the cable needs to be reattached on the CUs in the replacement chassis. •...
Page 123 Chapter 4 Replace Slammer Chassis Table 28 Slammer chassis replacement tasks (continued) Guided Task Maintenance Step 1 Identify Identify the Target FRU (Optional). Step 2 Prepare Prepare the System for FRU Replacement. Step 3 Replace To replace the Slammer chassis, perform the tasks that are listed below: Remove a Slammer Bezel so the Slammer chassis can...
Page 124: Remove A Slammer Chassis
Chapter 4 Replace Slammer Chassis Table 28 Slammer chassis replacement tasks (continued) Guided Task Maintenance External to Guided 1 Restore any data to the system from the emergency Maintenance backup. To restore the system, refer to Administrator’s Help or to Administrator’s Guide to the CLI (optional). Attach the Rack Side Panels.
Page 125 Chapter 4 Replace Slammer Chassis After the system is prepared, Guided Maintenance displays a completion message and enables the Next button. CAUTION Slammers weigh 100 lb (45.4 kg). To handle them safely, use an appropriate number of persons. To remove a Slammer chassis: 1 After Guided Maintenance enables the Next button in the Prepare step, click the Next button.
Page 126: Insert A Slammer Chassis
Chapter 4 Replace Slammer Chassis Note: Carefully grasp the connector and, while pressing the latch on the top of the connector, press the connector gently into the socket. Then pull gently on the connector to remove it. Important! Do not pull on the connector; otherwise, it will break the latch on the socket.
Page 127 Chapter 4 Replace Slammer Chassis If the power up process is successful, the Axiom system allows the Slammer replacement to join the system. Important! If Guided Maintenance encounters a problem during power up, you must contact Technical Support to continue Guided Maintenance for this FRU. The cabling pattern that you follow to recable the Slammer depends on whether your Axiom system has one or two Slammers.
Page 128 Chapter 4 Replace Slammer Chassis • The network interface module for each CU. • The private interconnect module for each CU. 4 Connect all cables to the Slammer: • Storage System Fabric (SSF) cables that connect to the Bricks. Gently insert the cables straight into the socket and use gentle pressure to latch them in place.
Page 129 Chapter 4 Replace Slammer Chassis 7 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 130: Chapter 5, Service The Brick And Brick Frus
HAPTER Service the Brick and Brick FRUs Introduction to Brick Service Procedures CAUTION During maintenance of disk drives or other Brick field replaceable units (FRUs), operator error or other mishaps that can occur around a service action can compromise the robust data redundancy that is designed into an Axiom system.
Page 131: Table 29 Brick Fru Replacement Tasks
Table 29 Brick FRU replacement tasks Component Hot swap? Failover? Task Bezel Remove a Brick Bezel. Attach a Brick Bezel. Chassis 1 Back up Pillar Axiom storage system to external media. entire Identify the Target FRU (Optional). system is Prepare the System for FRU brought Replacement down.
Page 132 Chapter 5 Introduction to Brick Service Procedures Table 29 Brick FRU replacement tasks (continued) Component Hot swap? Failover? Task Enclosure Identify the Target FRU (Optional). Services Prepare the System for FRU (ES) module Replacement Remove a Brick ES Module. Insert a Brick ES Module.
Page 133: Map Of Brick Frus
Chapter 5 Introduction to Brick Service Procedures For information on the Guided Maintenance feature, see Initiate Guided Maintenance. Map of Brick FRUs Figure 41 illustrates the set of replaceable FRUs in a Brick. Figure 41 Schematic of replaceable Brick FRUs Brick Chassis Disk Drive 11 RAID Controller...
Page 134: Brick Fru Part Numbers
Chapter 5 Introduction to Brick Service Procedures Brick FRU Part Numbers Below are the field replaceable units (FRUs) that are in a Pillar Axiom Brick. Table 30 Brick FRUs Part number FRU description 1450-00013-00 Bezel. 1450-00040-01 Chassis. Houses all the FRUs that make up a Brick.
Page 135: Replace Brick Bezels
Chapter 5 Replace Brick Bezels Replace Brick Bezels Brick bezels can be replaced while the Brick is operational. The figure below shows a Brick bezel FRU. Figure 42 Brick bezel To replace a Brick bezel, perform the tasks that are outlined Table Table 31 Brick bezel replacement tasks Task...
Page 136: Remove A Brick Bezel
Chapter 5 Replace Brick Bezels Remove a Brick Bezel Guided Maintenance is not used to remove a Brick bezel. To remove a Brick bezel: 1 Press the button on each ejector tab to unlock the tabs. Figure 43 Brick bezel ejector tabs Button Ejector Button...
Page 137: Replace Brick Disk Drives
Chapter 5 Replace Brick Disk Drives 2 Press the top corners of the Brick bezel to engage the top two bezel hooks with the top rail tabs. 3 Press both ejector tabs until they lock in place. Replace Brick Disk Drives Each Brick contains 12 disk drives and two RAID controllers.
Page 138: Figure 45 Location Of A Disk Drive
Chapter 5 Replace Brick Disk Drives Access any disk drive in the storage array from behind the Brick’s bezel as shown in the figure below. Disk drives are numbered from 0 to 11 as shown in this figure. As an example, the figure identifies the location of disk drive 3.
Page 139 Chapter 5 Replace Brick Disk Drives Table 32 LEDs on a disk drive carrier (continued) Position Color Meaning Middle Amber Disk drive FRU has failed. ES module has been removed. Green (blink) Disk drive discovery. The Brick is determining the physical existance of this disk drive after power up or disk drive FRU insertion.
Page 140: Table 33 Disk Drive Replacement Tasks
Chapter 5 Replace Brick Disk Drives To replace a Brick’s disk drive, perform the tasks that are outlined in Table Table 33 Disk drive replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional). Step 2 Prepare Prepare the System for FRU Replacement.
Page 141: Remove A Brick Disk Drive
Chapter 5 Replace Brick Disk Drives Remove a Brick Disk Drive To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you choose Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.
Page 142: Insert A Brick Disk Drive
Chapter 5 Replace Brick Disk Drives To remove an array disk drive: 1 After Guided Maintenance enables the Next button in the Prepare step, click the Next button. 2 When Guided Maintenance prompts you to remove the disk drive, press the cam latch button on the face of the disk drive carrier to release the cam latch.
Page 143 Chapter 5 Replace Brick Disk Drives Important! The capacity of the disk drive replacement must be equal to or greater than that of the other disk drives in the Brick enclosure. After you insert this FRU into a Brick control unit (CU), use Guided Maintenance to complete the replacement procedure.
Page 144: Replace Brick Es Modules
Chapter 5 Replace Brick ES Modules • Click the Cancel button to reject the replacement. Rejection terminates this procedure and retains any previous data that might have existed on the disk drive. Note: When you click the OK button, the system copies the data from the spare disk drive back to the array disk drive.
Page 145: Figure 47 Es Module Location
Chapter 5 Replace Brick ES Modules Access the ES module from the back of the Brick chassis, as shown in the figure below. This figure identifies the location of the ES module and its LEDs. Figure 47 ES module location ES module LEDs Pull tab...
Page 146: Remove A Brick Es Module
Chapter 5 Replace Brick ES Modules To replace a Brick ES module, perform the tasks that are outlined in Table Table 35 ES module replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional). Step 2 Prepare Prepare the System for FRU Replacement.
Page 147: Insert A Brick Es Module
Chapter 5 Replace Brick ES Modules To remove an Enclosure Services (ES) module: 1 After Guided Maintenance enables the Next button in the Prepare step, click the Next button. 2 When Guided Maintenance prompts you to remove the ES module, unscrew the screw that secures the ES module to the Brick chassis.
Page 148 Chapter 5 Replace Brick ES Modules To insert an Enclosure Services (ES) module: 1 Slide the ES module replacement into the Brick chassis until the module stops. 2 Firmly push the ES module into place to engage it with the chassis midplane. Tip: After you install the module, the module performs a self test, which can take up to 10-15 sec.
Page 149: Replace Brick Power Supply / Fan Modules
Chapter 5 Replace Brick Power Supply / Fan Modules 6 Review the status of the replacement FRU to confirm that it has a Normal status. Replace Brick Power Supply / Fan Modules A Brick has two power supply / fan modules, one on each side of the Brick.
Page 150: Figure 49 Brick Power Supply / Fan Module Location
Chapter 5 Replace Brick Power Supply / Fan Modules Access power supply / fan modules from the back of the Brick chassis, as shown in the figure below. The figure helps you locate power supply / fan module 2 and its LEDs. Figure 49 Brick power supply / fan module location LEDs Power switch...
Page 151: Table 37 Power Supply / Fan Module Replacement Tasks
Chapter 5 Replace Brick Power Supply / Fan Modules Table 36 Brick power supply / fan module LED status (continued) LED identifier and Meaning color Green AC is available and DC is active. AC is not available. Note: When Guided Maintenance beacons the power supply / fan module to identify it, Guided Maintenance lights the amber LED.
Page 152: Remove A Brick Power Supply / Fan Module
Chapter 5 Replace Brick Power Supply / Fan Modules Remove a Brick Power Supply / Fan Module To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you choose Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.
Page 153: Insert A Brick Power Supply / Fan Module
Chapter 5 Replace Brick Power Supply / Fan Modules 5 Unscrew the two screws that secure the locking tabs to the power supply module casing. Springs retain the screws in the locking tabs. 6 Push the power supply module’s two locking tabs down, which disengages the power supply module from the Brick midplane.
Page 154 Chapter 5 Replace Brick Power Supply / Fan Modules To insert a power supply / fan module: 1 Slide the power supply / fan module into the Brick chassis until the module stops. 2 Push up the two locking tabs on the power supply to engage the module with the Brick midplane.
Page 155: Replace Brick Raid Controllers
Chapter 5 Replace Brick RAID Controllers Replace Brick RAID Controllers A Brick has two RAID controllers, one for each Brick control unit (CU). Each RAID controller provides access to and control over an array of six disk drives that are in a Brick CU. The figure below shows a RAID controller.
Page 156: Table 38 Brick Raid Controller Led Status
Chapter 5 Replace Brick RAID Controllers The table below explains the status of RAID controller LEDs. Table 38 Brick RAID controller LED status LED identifier and Meaning color FC0–FC3 Amber Internal error exists in Storage System (SOS Fabric (SSF). blink) Amber FC link does not exist.
Page 157: Table 39 Raid Controller Replacement Tasks
Chapter 5 Replace Brick RAID Controllers Note: When a Brick powers up, the FC and FLT LEDs blink. When Guided Maintenance beacons the RAID controller to identify it, Guided Maintenance: • Blinks the FC and PWR LEDs. • Lights the FLT LED solid amber. Important! Use Guided Maintenance to coordinate the replacement of the target RAID controller.
Page 158: Remove A Brick Raid Controller
Chapter 5 Replace Brick RAID Controllers Remove a Brick RAID Controller To help you identify the target Brick that has the FRU that needs to be replaced, Guided Maintenance beacons the bezel LEDs on the target Brick. If you choose Reverse Identify in the GUI, Guided Maintenance beacons the LEDs on all Bricks except for the target Brick.
Page 159: Insert A Brick Raid Controller
Chapter 5 Replace Brick RAID Controllers Important! Do not pull on the connector; otherwise, it will break the latch on the socket. Do not rock the connector from side to side or up and down to remove it. 4 Unscrew the two screws that secure the locking tabs to the RAID controller casing.
Page 160 Chapter 5 Replace Brick RAID Controllers For complete information on how to cable a RAID controller into the system, see Table 80, FRU cable table reference, in Appendix C, Private Management Network and SSF Cable Reference. Before you refer to those tables, see Figure 51, Brick RAID controller location, to determine to which CU the RAID controller belongs.
Page 161: Replace Brick Spare Disk Drives
Chapter 5 Replace Brick Spare Disk Drives 5 On the Verify page, choose one of these options: • If Guided Maintenance displays a verification failed message, choose one of these options: • Click the Try Again button and reseat the FRU. If the second attempt is successful, click the Next button;...
Page 162: Figure 52 Spare Disk Drive Fru
Chapter 5 Replace Brick Spare Disk Drives The figure below shows a spare disk drive. Figure 52 Spare disk drive FRU Front Back The figure below identifies the location of the spare disk drive, which is accessed from the back side of the Brick. Figure 53 Spare disk drive location Locking Spare disk...
Page 163: Table 40 Brick Spare Disk Drive Led Status
Chapter 5 Replace Brick Spare Disk Drives The table below explains the status of spare disk drive LEDs. Table 40 Brick spare disk drive LED status LED identifier and Meaning color ACTY1 Green RAID controller 0 activity. (blink) The spare disk drive is not ready for use. Green Disk drive discovery.
Page 164: Remove A Brick Spare Disk Drive
Chapter 5 Replace Brick Spare Disk Drives To replace a spare disk drive in a Brick, perform the tasks that are outlined in Table Table 41 Spare disk drive replacement tasks Guided Maintenance Task Step 1 Identify Identify the Target FRU (Optional).
Page 165 Chapter 5 Replace Brick Spare Disk Drives Important! Removal of the spare disk drive can occur only when it is not in use. A spare disk drive is in use when an array disk drive has failed or is being rebuilt. To replace the spare disk drive, first replace the failed disk drive in the array or wait until the disk drive rebuild process is complete.
Page 166: Insert A Brick Spare Disk Drive
Chapter 5 Replace Brick Spare Disk Drives Insert a Brick Spare Disk Drive Only factory-fresh, Pillar Data Systems-supplied disk drives are supported in Axiom systems. These disk drives have a unique identifier that marks the drive as a Pillar Data Systems disk drive.
Page 167 Chapter 5 Replace Brick Spare Disk Drives 3 Screw the two screws that are located on either side of the component into the back of the chassis until they are firmly secured. Do not overtighten. 4 In Axiom Storage Manager, click the Next button. 5 Choose one of these options as appropriate: •...
Page 168: Replace Brick Chassis
Chapter 5 Replace Brick Chassis Replace Brick Chassis Brick chassis replacement is a disruptive action. User data paths are unavailable and the storage array is exposed to a risk of data loss. Because of this risk, we recommend full external backups of the entire Axiom storage system in advance of Brick chassis replacement.
Page 169: Figure 54 Brick Chassis
Chapter 5 Replace Brick Chassis The figure below shows an empty Brick chassis. Figure 54 Brick chassis Brick chassis with all other FRUs removed The figure below shows a Brick chassis midplane. The midplane is shown for reference only. It is not separately replaceable in the field.
Page 170: Figure 56 Brick Bezel Leds
Chapter 5 Replace Brick Chassis The figure below shows a Brick bezel and its LEDs. Figure 56 Brick bezel LEDs Pillar CU 0 CU 1 FAULT Pillar STATUS STATUS icon The table below explains the status of Brick bezel LEDs. Table 42 Brick bezel LED status Label Color...
Page 171: Table 43 Brick Chassis Replacement Tasks
Chapter 5 Replace Brick Chassis To replace a Brick chassis, perform the tasks that are outlined Table Table 43 Brick chassis replacement tasks Guided Maintenance Task External to Guided Back Up Data. Maintenance Remove Rack Doors. Remove Rack Side Panels. Step 1 Identify Identify the Target FRU (Optional).
Page 172 Chapter 5 Replace Brick Chassis Table 43 Brick chassis replacement tasks (continued) Guided Maintenance Task Step 3 Replace To replace the Brick chassis: Remove a Brick Bezel so the Brick chassis can be removed. Remove a Brick Chassis to make room for the Brick chassis replacement.
Page 173: Remove A Brick Chassis
Chapter 5 Replace Brick Chassis Table 43 Brick chassis replacement tasks (continued) Guided Maintenance Task External to Guided Attach the Rack Doors. Maintenance. Attach the Rack Side Panels. 3 Restore the entire Axiom storage system from the emergency backup media. To restore the system, refer to one of these documents: •...
Page 174 Chapter 5 Replace Brick Chassis After the system is prepared, Guided Maintenance displays a completion message and enables the Next button. CAUTION Bricks weigh 65 lb (29.5 kg) each. For safe handling, use an appropriate number of persons. To remove a Brick chassis: 1 After Guided Maintenance enables the Next button in the Prepare step, click the Next button.
Page 175: Insert A Brick Chassis
Chapter 5 Replace Brick Chassis Important! Do not pull on the connector; otherwise, it will break the latch on the socket. Do not rock the connector from side to side or up and down to remove it. • Two private interconnect cables—one in each CU’s port FC 2.
Page 176 Chapter 5 Replace Brick Chassis The cabling pattern that you follow to connect the RAID controllers into the Storage System Fabric (SSF) depends on whether your Axiom system has one or two Slammers: • RAID Controller Cabling in a 1-Slammer System.
Page 177 Chapter 5 Replace Brick Chassis 4 Reconnect all Fibre Channel cables to the Brick. 5 Reconnect the two power cables—one to each CU. 6 For the power distribution units (PDUs) that will supply power to the Brick, flip the PDU circuit breaker(s) to their on positions.
Page 178: Appendix A, Safety Statements
PPENDIX Safety Statements Introduction to Safety Statements For the Pillar Axiom storage system, this appendix lists safety statements to provide specific warning and cautionary notices about the electrical and weight properties that are associated with an Axiom system and its hardware components.
Page 179: Warning Notices
Appendix A Safety Statements For electrical characteristics of Axiom components, see Axiom Hardware Specifications Appendix Warning Notices WARNING This hazard symbol means warning. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards that are involved with electrical circuitry and be familiar with standard practices for preventing accidents.
Page 180 Appendix A Safety Statements Table 44 Electrical warning in other languages Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt.
Page 181 Appendix A Safety Statements Table 44 Electrical warning in other languages Advertencia Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes.
Page 182 Appendix A Safety Statements WARNING Ultimate disposal of this product should be handled according to all national laws and regulations. WARNING Some equipment is connected to power lines. Before you work on this equipment, remove all jewelry that contains metal. Such jewelry includes rings, necklaces, and watches.
Page 183: Lightning Activity Warning
Appendix A Safety Statements WARNING Bricks have two power supply cords and Slammers have four. To reduce the risk of electric shock, disconnect all power supply cords to these components before you open their top covers. WARNING The Axiom storage system operates at high voltages.
Page 184 Appendix A Safety Statements Table 45 Lightning warning in other languages Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla. Attention Ne pas travailler sur le système ni brancher ou débrancher les câbles pendant un orage. Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw.
Page 185: Power Supply Warning
Appendix A Safety Statements Power Supply Warning WARNING When removing a power supply, do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected.
Page 186 Appendix A Safety Statements Table 46 Power supply warning in other languages Attention Ne pas toucher le bloc d'alimentation quand le cordon d'alimentation est branché. Avec les systèmes munis d'un commutateur marche-arrêt, des tensions de ligne sont présentes dans l'alimentation quand le cordon est branché, même si le commutateur est à...
Page 187 Appendix A Safety Statements Table 46 Power supply warning in other languages Advarsel Berør ikke strømforsyningsenheten når strømledningen er tilkoblet. I systemer som har en strømbryter, er det spenning i strømforsyningsenheten selv om strømbryteren er slått av og strømledningen er tilkoblet. Når det gjelder systemer uten en strømbryter, er det spenning i strømforsyningsenheten når strømledingen er tilkoblet.
Page 188: Main Power Disconnect Warning
Appendix A Safety Statements Main Power Disconnect Warning WARNING The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located or installed near the equipment and is easily accessible. Table 47 Power disconnect warning in other languages Attention Le cordon d'alimentation est utilisé...
Page 189: Power Disconnect Warning
Appendix A Safety Statements Table 48 Install instructions warning in other languages Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden. Aviso Leia as instruções de instalação antes de ligar o sistema à sua fonte de energia. Advertencia Ver las instrucciones de instalación antes de conectar el sistema a la red de alimentación.
Page 190: Restricted Access Area Warning
Appendix A Safety Statements Restricted Access Area Warning WARNING This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
Page 191 Appendix A Safety Statements Table 50 Restricted access warning for other languages Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Ein Bereich mit beschränktem Zutritt ist ein Bereich, zu dem nur Wartungspersonal mit einem Spezialwerkzeugs, Schloß und Schlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der von dem für die Anlage zuständigen Gremium kontrolliert wird.
Page 192: Product Disposal Warning
Appendix A Safety Statements Table 50 Restricted access warning for other languages Advertencia Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido. Área de acceso restringido significa un área a la que solamente tiene acceso el personal de servicio mediante la utilización de una herramienta especial, cerradura con llave, o algún otro medio de seguridad, y que está...
Page 193: Jewelry Removal Warning
Appendix A Safety Statements Table 51 Product disposal warning for other languages Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden. Avvertenza L'eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia. Advarsel Endelig disponering av dette produktet må...
Page 194: Table 52 Jewelry Removal Warning For Other Languages
Appendix A Safety Statements Table 52 Jewelry removal warning for other languages Waarschuwing Alvorens aan apparatuur te werken die met elektrische leidingen is verbonden, sieraden (inclusief ringen, kettingen en horloges) verwijderen. Metalen voorwerpen worden warm wanneer ze met stroom en aarde zijn verbonden, en kunnen ernstige brandwonden veroorzaken of het metalen voorwerp aan de aansluitklemmen lassen.
Page 195 Appendix A Safety Statements Table 52 Jewelry removal warning for other languages Avvertenza Prima di intervenire su apparecchiature collegate alle linee di alimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialetti ed orologi). Gli oggetti metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo può...
Page 196: Qualified Personnel Warning
Appendix A Safety Statements Table 52 Jewelry removal warning for other languages Varning Tag av alla smycken (inklusive ringar, halsband och armbandsur) innan du arbetar på utrustning som är kopplad till kraftledningar. Metallobjekt hettas upp när de kopplas ihop med ström och jord och kan förorsaka allvarliga brännskador;...
Page 197: Warning Statement For Finland
Appendix A Safety Statements Table 53 Qualified personnel warning for other languages Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette utstyret. Aviso Este equipamento deverá ser instalado ou substituído apenas por pessoal devidamente treinado e qualificado. Atención Estos equipos deben ser instalados y reemplazados exclusivamente por personal...
Page 198: Power Cabling Warning
Appendix A Safety Statements Power Cabling Warning WARNING Secure all power cabling when you install this unit to avoid disturbing field-wiring connections. Table 56 Power cabling warning for other languages Waarschuwing Zet alle stroomkabels vast wanneer dit toestel wordt geïnstalleerd om te voorkomen dat de verbindingen van de veldbedrading worden verstoord.
Page 199: Supply Circuit Warning
Appendix A Safety Statements Table 56 Power cabling warning for other languages Advertencia Sujetar todo el cableado de alimentación cuando se instale este equipo para evitar que se mezcle con las conexiones del cableado "in situ". Varning Fäst allt starkströmskablage vid installation av denna enhet så...
Page 200: Voltage Mismatch Warning
Appendix A Safety Statements Table 57 Supply circuit warning for other languages Advarsel Vær nøye med å koble enheter til strømforsyningskretsen slik at ledningene ikke overbelastes. Aviso Deverá ter precaução ao ligar unidades ao circuito de fornecimento de energia, para não sobrecarregar a instalação.
Page 201 Appendix A Safety Statements Table 58 Voltage mismatch warning for other languages Varoitus Erisuuruisten jännitteiden yhdistäminen voi aiheuttaa laitevaurion ja tulipalon vaaran. Jos tarraan merkitty jännite eroaa pistorasian jännitteestä, älä yhdistä asennuspohjaa pistorasiaan. Avertissement Une erreur de voltage risque d'endommager l'appareil et constitue un risque d'incendie.
Page 202: Selv Circuit Warning
Appendix A Safety Statements Table 58 Voltage mismatch warning for other languages Atención Las diferencias en el voltaje pueden causar daños a los equipos y presentar peligro de incendio. Si el voltaje indicado en la etiqueta es diferente al de la toma de alimentación, no conectar el chasis a dicha toma.
Page 203 Appendix A Safety Statements Table 59 SELV circuit warning for other languages Varoitus Jotta vältyt sähköiskulta, älä kytke pienjännitteisiä SELV-suojapiirejä puhelinverkkojännitettä (TNV) käyttäviin virtapiireihin. LAN-portit sisältävät SELV-piirejä ja WAN-portit puhelinverkkojännitettä käyttäviä piirejä. Osa sekä LAN- että WAN-porteista käyttää RJ-45- liittimiä. Ole varovainen kytkiessäsi kaapeleita. Attention Pour éviter une électrocution, ne raccordez pas les circuits de sécurité...
Page 204 Appendix A Safety Statements Table 59 SELV circuit warning for other languages Advarsel Unngå å koble lavspenningskretser (SELV) til kretser for telenettspenning (TNV), slik at du unngår elektrisk støt. LAN-utganger inneholder SELV-kretser og WAN-utganger inneholder TNV- kretser. Det finnes både LAN-utganger og WAN- utganger som bruker RJ-45-kontakter.
Page 205: Incorrect Connection Warning
Appendix A Safety Statements Incorrect Connection Warning WARNING Incorrect connection of this equipment to a general purpose outlet could result in a hazardous situation. Table 60 Bad connection warning for other languages Waarschuwing Incorrecte aansluiting van deze of aangesloten apparatuur op een stopcontact voor algemene doeleinden kan een gevaarlijke situatie tot gevolg hebben.
Page 206: Caution Notices
Appendix A Safety Statements Table 60 Bad connection warning for other languages Advertencia La conexión incorrecta de este equipo, o del equipo conectado, a una toma o receptáculo de tipo general podría resultar en una situación peligrosa. Varning Felaktig koppling av denna eller ansluten utrustning till ett universaluttag kan orsaka riskfylld situation.
Page 207 Appendix A Safety Statements CAUTION Never block the ventilation holes in a chassis. Sufficient air circulation is required for the internal components to operate properly and to prevent the possibility of fire. Do not push objects of any kind into the ventilation holes.
Page 208 Appendix A Safety Statements CAUTION Bricks weigh 65 lb (29.5 kg) each. For safe handling, use an appropriate number of persons. Pillar Data Systems Confidential...
Page 209: Appendix B, Slammer And Brick Led Statuses
PPENDIX Slammer and Brick LED Statuses Introduction to LED Statuses To restore reliability to the Pillar Axiom storage system, you must locate the specific failed component so that you can replace it. Hardware LED configuration helps you identify the failed component.
Page 210: Slammer Led Statuses
Appendix B Slammer LED Statuses An Axiom system includes LEDs to indicate the status of the hardware components: • A yellow, amber, or orange LED typically indicates a fault. • A green LED indicates a normal operational state, such as when a connection exists or traffic is present. •...
Page 211: Table 61 Leds On The Slammer Bezel
Appendix B Slammer LED Statuses Table 61 LEDs on the Slammer bezel Label Color Meaning Status Green (solid) Operational. Amber Boot mode (also used for Guided Maintenance). Activity Amber Boot mode. Green (blinking) Activity in progress. Fault Amber Failed. No failure is indicated. On the front of a Slammer chassis (beneath the bezel), each control unit has a set of LEDs to indicate the status of the following components:...
Page 212: Figure 57 Leds On The Front Of The Slammer Chassis
Appendix B Slammer LED Statuses Figure 57 LEDs on the front of the Slammer chassis CU 0 CU 1 Battery LEDs LEDs LEDs Motherboard LEDs Use the following tables to interpret the meanings of the LEDs on the front of the Slammer chassis. Table 62 Slammer battery LED status Label Color...
Page 213: Table 64 Slammer Motherboard Led Status
Appendix B Slammer LED Statuses Table 64 Slammer motherboard LED status Label Color Meaning MOBO FLT Amber Motherboard in this CU has failed. No failure exists. On the back of a Slammer chassis, each control unit (CU) has a set of LEDs to indicate the status of the following components in that CU: •...
Page 214: Figure 58 Leds On The Back Of The Slammer Chassis
Appendix B Slammer LED Statuses Figure 58 LEDs on the back of the Slammer chassis FC and FS LEDs Power supply LEDs CU LEDs Network interface module LED Private interconnect GbE network port LEDs module LEDs Slammer with a copper network interface module GbE network port LEDs Slammer with an optical network interface module Use the following tables to interpret the meanings of the...
Page 215: Table 66 Slammer Fc Circuit Led Status
Appendix B Slammer LED Statuses Table 65 Slammer CU LED status (continued) LED identifier and color Meaning Green (blink) Traffic exists. Amber Used in BIOS start codes and for Guided Maintenance. Green CU is active. Amber Used in BIOS start codes and for Guided Maintenance.
Page 216: Table 68 Slammer Copper Gbe Network Port Status
Appendix B Slammer LED Statuses Table 68 Slammer copper GbE network port status LED identifier and color Meaning Amber (blink) [right side] Traffic exists. Green [left side] Link is established; if off, no link exists. Table 69 Slammer optical GbE network port status LED identifier and color Meaning Amber (blink) Traffic exists;...
Page 217: Brick Led Statuses
Appendix B Brick LED Statuses Table 72 Slammer private interconnect module LED status LED identifier and color Meaning Fibre Channel switch is not initialized or a problem exists. For the latter, FLT should be amber. Green FC switch is ready and in switch mode. Amber Fault exists in FC switch logic, interface, or other FRU circuitry.
Page 218: Figure 60 Disk Drive Carrier Numbering In A Brick
Appendix B Brick LED Statuses Use the following table to interpret the meanings of the Brick bezel LEDs. Table 73 Brick bezel LED status Label Color Meaning CU 0 Status Green (blink) This control unit is active. Blink rate is constant at 20 hz. CU 1 Status Green (blink) This control unit is active.
Page 219: Figure 61 Disk Drive Carrier Leds
Appendix B Brick LED Statuses Each carrier has three LEDs to indicate its status. Figure 61 Disk drive carrier LEDs CU 1 Ready CU 0 Use the following table to interpret the meanings of the LEDs on the front of the disk drive carriers. Table 74 LEDs on a disk drive carrier Position Color...
Page 220 Appendix B Brick LED Statuses Note: When Guided Maintenance beacons the disk drive to identify it, Guided Maintenance: • Turns off the top and bottom LEDs. • Blinks the middle LED. The back of a Brick chassis displays a set of LEDs for the following FRUs: •...
Page 221: Figure 62 Leds On The Back Of The Brick Chassis
Appendix B Brick LED Statuses Figure 62 LEDs on the back of the Brick chassis RAID controller 0 RAID controller 1 Power supply LEDs ES module LEDs Ready Fault Spare drive LEDs RAID controller FC LEDs RAID controller fault LED RAID controller power LED Spare drive CU 1 activity LED...
Page 222: Table 75 Brick Power Supply / Fan Module Led Status
Appendix B Brick LED Statuses Table 75 Brick power supply / fan module LED status LED identifier and Meaning color Amber Power supply / fan module in this controller has failed for one of these reasons: • Power supply AC or DC has failed. •...
Page 223: Table 76 Brick Raid Controller Led Status
Appendix B Brick LED Statuses Table 76 Brick RAID controller LED status LED identifier and Meaning color FC0–FC3 Amber Internal error exists in Storage System (SOS Fabric (SSF). blink) Amber FC link does not exist. Amber Initializing or self-testing. (fast blink) Green Connecting FC link.
Page 224: Table 77 Brick Es Module Led Status
Appendix B Brick LED Statuses Note: When a Brick powers up, the FC and FLT LEDs blink. When Guided Maintenance beacons the RAID controller to identify it, Guided Maintenance: • Blinks the FC and PWR LEDs. • Lights the FLT LED solid amber. Table 77 Brick ES module LED status LED identifier and Meaning...
Page 225 Appendix B Brick LED Statuses Table 78 Brick spare disk drive LED status (continued) LED identifier and Meaning color Amber The spare disk drive has failed. No failure exists. ACTY2 Green RAID controller 1 activity. (blink) Important! If ACTY1 or ACTY2 is blinking regularly, the spare disk drive is currently in use.
Page 226: Appendix C, Private Management Network And Ssf Cable Reference
PPENDIX Private Management Network and SSF Cable Reference Introduction to Private Management Network and SSF Cable Tables The tables in this appendix provide the information that you need to cable the private management network and the Storage System Fabric (SSF). It is necessary to recable either or both of those components after you have: •...
Page 227: Hardware Component Designators
Appendix C Introduction to Private Management Network and SSF Cable Tables Hardware Component Designators All cable connection tables include abbreviations to denote Pilot, Slammer, and Brick components and ports. Table 79 defines those abbreviations. Table 79 Cable connection designations Designation Definition Pilot The Pilot hardware component.
Page 228 Appendix C Introduction to Private Management Network and SSF Cable Tables Table 79 Cable connection designations (continued) Designation Definition One of two control units (CUs). The following describes the location of CU1: • For Pilots, CU1 is below CU0 (factory default). •...
Page 229: Hardware Maps By Component Designator
Appendix C Introduction to Private Management Network and SSF Cable Tables Hardware Maps by Component Designator To find the information that you need to cable a FRU, follow these steps: 1 Locate the FRU in one of the following maps and determine the designator for that FRU.
Page 230 Appendix C Introduction to Private Management Network and SSF Cable Tables Figure 63 FRU location by designator (1-Slammer system) Brick 12 Brick 11 Brick 10 Brick 9 Brick 5 Brick 6 Brick 7 Brick 8 Reserved Slammer 1 CU0 Slammer 1 CU1 Brick 1 Brick 2 Brick 3...
Page 231: Figure 64 Fru Location By Designator (2-Slammer System)
Appendix C Introduction to Private Management Network and SSF Cable Tables Figure 64 FRU location by designator (2-Slammer system) Brick 12 Brick 11 Brick 10 Brick 9 Brick 5 Brick 6 Brick 7 Brick 8 Slammer 2 CU0 Slammer 2 CU1 Slammer 1 CU0 Slammer 1 CU1 Brick 1...
Page 232: Fru Cable Connections Reference
Appendix C Introduction to Private Management Network and SSF Cable Tables FRU Cable Connections Reference The Storage System Fabric (SSF) cabling scheme conforms to the following conventions: • For all Slammers: • FC1 on one control unit (CU) connects to FS8 on the partner CU.
Page 233: Table 80 Fru Cable Table Reference
Appendix C Introduction to Private Management Network and SSF Cable Tables Important! Dress all network cables along the right side of the rack (when viewed from the rear). Dress them in a way that would not result in them needing to be disconnected when another FRU needs to be replaced.
Page 234 Appendix C Introduction to Private Management Network and SSF Cable Tables Table 80 FRU cable table reference (continued) To recable For a 1-Slammer system, For a 2-Slammer system, this FRU … refer to… refer to… Private • Table 85, Slammer 1 / CU0 •...
Page 235: Cable Reference Tables For Pilots
Appendix C Cable Reference Tables for Pilots Table 80 FRU cable table reference (continued) To recable For a 1-Slammer system, For a 2-Slammer system, this FRU … refer to… refer to… RAID • Table 91, Cabling Bricks 1, 2, • Table 91, Cabling Bricks 1, 2, controller 3, and 4...
Page 236: Table 81 Pilot Cu0 In A 1-Slammer System
Appendix C Cable Reference Tables for Pilots Important! Connect the serial ports of both Pilot FRUs with the serial null modem cable. Table 81 Pilot CU0 in a 1-Slammer system Cable this port… To this port… Chassis Port Chassis Port Pilot ETH0 Pilot...
Page 237: Pilot Cabling In A 2-Slammer System
Appendix C Cable Reference Tables for Pilots Pilot Cabling in a 2-Slammer System To cable a Pilot FRU in a 2-Slammer system, use the information in the appropriate table below: • Table 83, Pilot CU0 in a 2-Slammer system • Table 84, Pilot CU1 in a 2-Slammer system.
Page 238: Cable Reference Tables For Private Interconnect Modules
Appendix C Cable Reference Tables for Private Interconnect Modules Cable Reference Tables for Private Interconnect Modules A Slammer control unit (CU) provides data path services for the LAN. The private interconnect module FRU provides access to the storage pool by means of the Storage System Fabric (SSF).
Page 239 Appendix C Cable Reference Tables for Private Interconnect Modules Table 85 Slammer 1 / CU0 private interconnect module (1 Slammer) Cable this port… To this port… Chassis Port Chassis Port Private management network connections Slammer 1 ETH0 Pilot ETH1 ETH1 Slammer 1 ETH1 Storage System Fabric (SSF) cross-connections...
Page 240 Appendix C Cable Reference Tables for Private Interconnect Modules Table 86 Slammer 1 / CU1 private interconnect module (1 Slammer) (continued) Cable this port… To this port… Chassis Port Chassis Port Storage System Fabric (SSF) cross-connections Slammer 1 Slammer 1 Slammer 1 SSF to Brick connections Slammer 1...
Page 241: Private Interconnect Module Cabling In A 2-Slammer System
Appendix C Cable Reference Tables for Private Interconnect Modules Private Interconnect Module Cabling in a 2-Slammer System In a 2-Slammer system, the Slammer designators are Slammer 1 and Slammer 2. Each Slammer contains two control units, CU0 and CU1. Based on the Slammer and the CU into which the private interconnect module FRU has been inserted, refer to one of these tables to determine how to cable the FRU:...
Page 242 Appendix C Cable Reference Tables for Private Interconnect Modules Table 87 Slammer 1 / CU0 private interconnect module (2 Slammers) (continued) Cable this port… To this port… Chassis Port Chassis Port Storage System Fabric (SSF) cross-connections Slammer 1 Slammer 2 Slammer 1 Slammer 2 Slammer 2...
Page 243 Appendix C Cable Reference Tables for Private Interconnect Modules Table 88 Slammer 1 / CU1 private interconnect module (2 Slammers) Cable this port… To this port… Chassis Port Chassis Port Private management network connections Slammer 1 ETH0 Slammer 2 ETH2 ETH1 Slammer 1 ETH1...
Page 244 Appendix C Cable Reference Tables for Private Interconnect Modules Table 89 Slammer 2 / CU0 private interconnect module (2 Slammers) Cable this port… To this port… Chassis Port Chassis Port Private management network connections Slammer 2 ETH0 Slammer 1 ETH2 ETH1 Slammer 2 ETH1...
Page 245 Appendix C Cable Reference Tables for Private Interconnect Modules Table 90 Slammer 2 / CU1 private interconnect module (2 Slammers) Cable this port… To this port… Chassis Port Chassis Port Private management network connections Slammer 2 ETH0 Slammer 1 ETH2 ETH1 Slammer 2 ETH1...
Page 246: Cable Reference Tables For Bricks
Appendix C Cable Reference Tables for Bricks Cable Reference Tables for Bricks A Brick RAID controller provides access to a segment of Axiom storage. A RAID controller uses the Storage System Fabric (SSF) to communicate with Slammers and to other controllers.
Page 247 Appendix C Cable Reference Tables for Bricks Table 91 Cabling Bricks 1, 2, 3, and 4 Cable this port… To this port… Chassis Port Chassis Port Brick 1 Brick 5 Brick 1 Slammer 1 Brick 1 Brick 5 Brick 1 Slammer 2 Brick 1 Brick 2...
Page 248: Table 91, Cabling Bricks 1, 2, 3, And 4
Appendix C Cable Reference Tables for Bricks Table 91 Cabling Bricks 1, 2, 3, and 4 (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 3 Brick 7 Brick 3 Slammer 1 Brick 3 Brick 7 Brick 3 Slammer 2 Brick 3 Brick 4...
Page 249: Table 92 Cabling Bricks 5, 6, 7, And 8 (1 Slammer)
Appendix C Cable Reference Tables for Bricks Table 92 Cabling Bricks 5, 6, 7, and 8 (1 Slammer) Cable this port… To this port… Chassis Port Chassis Port Brick 5 Brick 9 Brick 5 Brick 1 Brick 5 Brick 9 Brick 5 Brick 1 Brick 5...
Page 250 Appendix C Cable Reference Tables for Bricks Table 92 Cabling Bricks 5, 6, 7, and 8 (1 Slammer) (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 7 Brick 11 Brick 7 Brick 3 Brick 7 Brick 11 Brick 7 Brick 3 Brick 7...
Page 251: Table 93 Cabling Bricks 9, 10, 11, And 12 (1 Slammer)
Appendix C Cable Reference Tables for Bricks Table 93 Cabling Bricks 9, 10, 11, and 12 (1 Slammer) Cable this port… To this port… Chassis Port Chassis Port Brick 9 Brick 13 Brick 9 Brick 5 Brick 9 Brick 13 Brick 9 Brick 5 Brick 9...
Page 252 Appendix C Cable Reference Tables for Bricks Table 93 Cabling Bricks 9, 10, 11, and 12 (1 Slammer) (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 11 Brick 15 Brick 11 Brick 7 Brick 11 Brick 15 Brick 11 Brick 7 Brick 11...
Page 253 Appendix C Cable Reference Tables for Bricks Table 94 Cabling Bricks 13, 14, 15, and 16 Cable this port… To this port… Chassis Port Chassis Port Brick 13 Brick 13 Brick 9 Brick 13 Brick 13 Brick 9 Brick 13 Brick 14 Brick 14 Brick 10...
Page 254: Raid Controller Cabling In A 2-Slammer System
Appendix C Cable Reference Tables for Bricks Table 94 Cabling Bricks 13, 14, 15, and 16 (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 16 Brick 16 Brick 12 Brick 16 Brick 16 Brick 12 Brick 16 RAID Controller Cabling in a 2-Slammer System Bricks are designated by the string Brick.
Page 255: Table 95 Cabling Bricks 5, 6, 7, And 8 (2 Slammers)
Appendix C Cable Reference Tables for Bricks Table 95 Cabling Bricks 5, 6, 7, and 8 (2 Slammers) Cable this port… To this port… Chassis Port Chassis Port Brick 5 Brick 5 Brick 1 Brick 5 Brick 5 Brick 1 Brick 5 Brick 6 Brick 6...
Page 256: Table 96 Cabling Bricks 9, 10, 11, And 12 (2 Slammers)
Appendix C Cable Reference Tables for Bricks Table 95 Cabling Bricks 5, 6, 7, and 8 (2 Slammers) (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 8 Brick 8 Brick 4 Brick 8 Brick 8 Brick 4 Brick 8 Table 96 Cabling Bricks 9, 10, 11, and 12 (2 Slammers) Cable this port…...
Page 257 Appendix C Cable Reference Tables for Bricks Table 96 Cabling Bricks 9, 10, 11, and 12 (2 Slammers) (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 10 Brick 14 Brick 10 Slammer 2 Brick 10 Brick 14 Brick 10 Slammer 1 Brick 10...
Page 258 Appendix C Cable Reference Tables for Bricks Table 96 Cabling Bricks 9, 10, 11, and 12 (2 Slammers) (continued) Cable this port… To this port… Chassis Port Chassis Port Brick 12 Brick 16 Brick 12 Slammer 2 Brick 12 Brick 16 Brick 12 Slammer 1 Brick 12...
Page 259: Appendix D, Slammer Led Startup Progress Codes
PPENDIX Slammer LED Startup Progress Codes Introduction to LED Startup Codes When a Slammer is powered on, it goes through a sequence of actions. Generally, the time to finish these actions for a new installation is about 20 minutes. Note: •...
Page 260: Led Startup Progress Codes
Appendix D LED Startup Progress Codes LED Startup Progress Codes When a Slammer halts while it is in its startup stage, the FLT, ACT, and ST LEDs have a certain color and blink rate configuration. These LEDs are located on the bezel and on the private interface module at the back of the chassis.
Page 261: Table 98 Code Translation For The Act Led
Appendix D LED Startup Progress Codes Tip: While a Slammer is starting up, the FLT LED will always be on. An amber FLT LED indicates that the Slammer is in the start up process. The second digit of the startup progress code is determined by the color and blink rate of the ACT LED.
Page 262 Appendix D LED Startup Progress Codes Table 99 Code translation for the ST LED (continued) LED color Blink rate Code Amber Steady Rapid Slow Green Steady Rapid Slow For example, the following LED configuration represents a progress code of 204, which means that the Slammer is ready to do simple memory tests: •...
Page 263: Table 100 Slammer Led Startup Codes
Appendix D LED Startup Progress Codes • SBIOS is the safe (or backup) BIOS. It is not updateable in the field. SBIOS guarantees that the Slammer can start up even when RBIOS is corrupted. • MPOST is manufacturing POST and is for testing the motherboard.
Page 264 Appendix D LED Startup Progress Codes Table 100 Slammer LED startup codes (continued) Code Software Meaning module RBIOS or RBIOS started to execute. SBIOS Ready to initialize chipset register using register table. Ready to initialize memory. Ready to do simple memory tests. Ready to do shadow.
Page 265: Appendix E, Axiom Component Power Consumption
PPENDIX Axiom Component Power Consumption Introduction to Component Power Consumption Axiom systems use either of the following: • 115 V or 230 V single-phase power with two or four power distribution units (PDUs) • 208 V three-phase power with two PDUs Important! Each PDU should attach to a dedicated supply circuit.
Page 266: Single-Phase Pdus
Appendix E Introduction to Component Power Consumption Single-Phase PDUs Single-phase (115 V / 230 V) PDUs have 16 power outlets, which are organized into two groups of eight. Each group is controlled by a separate circuit breaker (CB), as shown in Figure •...
Page 267: Three-Phase Pdus
Appendix E Introduction to Component Power Consumption Three-Phase PDUs Three-phase (208 v) PDUs have 22 power outlets (see Figure 67), which are organized as follows: • Phase A has eight outlets. • Phase B has seven outlets. • Phase C has seven outlets. Figure 67 Three-phase PDU outlet distribution Phase A: 16A Phase B: 16A...
Page 268: Pdu Connections
Appendix E PDU Connections PDU Connections All illustrations in the following cabling sections show half of the PDUs and their associated cabling. The other half provides redundant power and is cabled in an identical way. Cabling 115 V Single-Phase PDUs Axiom systems that have a single pair of 115 V / 20 A, single- phase PDUs can support: •...
Page 269: Figure 69 Pdu Connections For 115 V / 20 A Power (2 Pdus)
Appendix E PDU Connections Figure 69 PDU connections for 115 V / 20 A power (2 PDUs) Slammer Brick 1 Brick 2 Pilot Front outlets PDU 1 This chart shows ½ of the power cables. A fully cabled, 115 V/20 A, two-PDU system connects the redundant power cables to PDU 2 in a similar pattern.
Page 270: Figure 70 Pdu Connections For 115 V / 20 A Power (4 Pdus)
Appendix E PDU Connections Figure 70 PDU connections for 115 V / 20 A power (4 PDUs) Brick 5 Brick 6 Brick 7 Brick 8 Slammer Brick 1 Brick 2 Brick 3 Brick 4 Pilot PDU 3 Front outlets This chart shows ½ of the power cables. A fully cabled, 115 V/20 A, four-PDU system connects the redundant power cables to PDU 4 in a similar pattern.
Page 271: Cabling 230 V Single-Phase Pdus
Appendix E PDU Connections Cabling 230 V Single-Phase PDUs Axiom systems that have a single pair of 230 V / 30 A single- phase PDUs can support: • The Pilot • One of the following configurations: • One Slammer and twelve Bricks •...
Page 272: Figure 71 Pdu Connections For 230 V / 30 A Power (2 Pdus)
Appendix E PDU Connections Figure 71 PDU connections for 230 V / 30 A power (2 PDUs) Brick 12 Brick 11 Brick 10 Brick 9 Brick 5 Brick 6 Brick 7 Brick 8 Slammer Brick 1 Brick 2 Brick 3 Brick 4 Pilot Front outlets...
Page 273: Cabling 208 V Three-Phase Pdus
Appendix E PDU Connections Cabling 208 V Three-Phase PDUs Axiom systems that have a pair of 208 V / 30 A three-phase PDUs can support: • The Pilot • One Slammer • 13 Bricks • A Data Management Systems (DMS) unit. Note: Alternatively, you can replace the DMS unit with an additional Brick in phase A.
Page 274: Figure 72 Pdu Connections For 208 V / 30 A Power (2 Pdus)
Appendix E PDU Connections Figure 72 PDU connections for 208 V / 30 A power (2 PDUs) Brick 12 Brick 11 Brick 10 Brick 9 Brick 5 Brick 6 Brick 7 Brick 8 Brick 13 Slammer 1 Brick 1 Brick 2 Brick 3 Brick 4 Pilot...
Page 275: Current And Power Summary
Appendix E PDU Connections Current and Power Summary The following tables provide the current and power used by different numbers of Bricks. The calculations include the current and power used by one Slammer. Table 101 Current and power in a 115 V system Bricks Current (amps) Watts...
Page 276: Table 102 Current And Power In A 230 V System
Appendix E PDU Connections Table 102 Current and power in a 230 V system Bricks Current (amps) Watts 6.46 1386.6 7.69 1644.9 8.92 1903.2 10.15 2161.5 11.38 2419.8 12.61 2678.1 13.84 2936.4 15.07 3194.7 16.30 3453.0 17.53 3711.3 18.76 3969.3 19.99 4227.9 21.22...
Page 277: Component Configuration Limits
Appendix E Component Configuration Limits Component Configuration Limits The following tables indicate the maximum numbers of Bricks that can be supported given a particular configuration of PDUs, Slammers, and a Data Management Systems (DMS) unit. All systems include one Pilot. These tables also summarize the current drawn and power consumed by each configuration.
Page 278 Appendix E Component Configuration Limits Table 103 System configurations for 20 A service (continued) Voltage PDUs Slammers DMS unit Maximum Current Power Bricks 15.07 3195 14.84 3136 15.81 3398 15.58 3340 31.06 6553 30.83 6494 31.8 6756 31.57 6698 Note: For 20A service, UL allows no more than 16A per PDU.
Page 279: Table 104 System Configurations For 30 A Service
Appendix E Component Configuration Limits Table 104 System configurations for 30 A service Voltage PDUs Slammers DMS unit Maximum Current Power Bricks 21.34 2205 23.34 2405 22.40 2391 21.73 2324 45.34 4608 44.67 4541 46.40 4794 45.74 4727 19.99 4228 19.76 4170 20.73...
Page 280: Appendix F, Return A Failed Component
PPENDIX Return a Failed Component The Return Material Authorization (RMA) process enables you to obtain replacement parts that have failed during their warranty or support period. Pillar Data Systems uses an Advance Exchange program. Under this program, Pillar Data Systems ships a replacement component to the customer before the failed component reaches Pillar Data Systems.
Page 281 Appendix F 4 Place the part into the empty package. 5 Seal the packag securely with shipping tape. 6 Attach the prepaid shipping label over the old shipping address label. 7 Contact the carrier identified on the shipping label to arrange the pickup of your return.
Page 282: Appendix G, Hardware Specifications
PPENDIX Hardware Specifications Introduction to Hardware Specifications Hardware specifications (sometimes called data sheets): • Describe the system’s operating environment. • List the agency approvals. • List physical attributes of the Axiom system and its hardware components. Pillar Data Systems Confidential...
Page 283: Axiom Hardware Specifications
Appendix G Axiom Hardware Specifications Axiom Hardware Specifications An Axiom storage system is an assembly of the following components, all of which are described in this appendix: • One Pilot management controller. For details, see Pilot Hardware Specifications. • One or two Slammer storage controllers. For details, see Slammer Hardware Specification.
Page 284: System Power Requirements
Appendix G Axiom Hardware Specifications System Power Requirements Axiom systems require one of these power inlet types: • Nominal 100-120 V, 47-63 Hz, 20 A • Nominal 200-240 V, 47-63 Hz, 20 A • Nominal 100-120 V, 47-63 Hz, 30 A •...
Page 285: Table 106 System Temperature And Humidity Specifications
Appendix G Axiom Hardware Specifications Table 106 System temperature and humidity specifications Mode Temperature Non-condensing Max wet Gradient Humidity bulb temperature operational +41 to 104º F 10–85% 86° F 36º F/hr (5 to 40º C) up 10%/hr gradient (30° C) (20º...
Page 286: System Regulatory Agency Compliance
Appendix G Axiom Hardware Specifications Table 107 System acoustics specification Acoustic level (tested to ISO7779) Does not exceed 6.5 Bels under normal conditions, which is: • 73.4º F (23º C) ambient • all fans operational • no fault conditions The acoustic level will increase under fault conditions. Table 108 System random vibration specifications Mode Force...
Page 287: Regulatory Agency Compliances
Appendix G Axiom Hardware Specifications This section identifies: • Regulatory Agency Compliances • FCC Warning Statement • European Union Compliance Statement Regulatory Agency Compliances The Axiom storage system complies with the following regulatory agency requirements. Table 109 Safety and quality standards Logo Standard FCC (United States).
Page 288: Fcc Warning Statement
Appendix G Axiom Hardware Specifications Table 110 EM emissions & immunity Standard • CISPR 22-A • EN55022 Class A radiated and conducted emissions (110V/220V) • EN55024 Immunity: • EN 61000-3-2 • EN 61000-3-3 • EN 61000-4-2 ESD: ±4 kV contact, ±8 kV air •...
Page 289: European Union Compliance Statement
Appendix G Axiom Hardware Specifications You can determine if your equipment causes interference by turning it off. If the interference stops, it was probably caused by the equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
Page 290 Appendix G Axiom Hardware Specifications This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The Limits for Class A equipment were derived for residential environments to provide reasonable protection against interference with licensed communication equipment.
Page 291: System Packaging And Transportation
Appendix G Pilot Hardware Specifications System Packaging and Transportation Packaging meets the following requirements: • For packages under 150 lb—International Safe Transit Association (ISTA 2A) Procedures 1 and 2. • For packages over 150 lb—Network Equipment Building System (NEBS) core standards. System Warranty Hardware components in an Axiom storage system are covered by a three-year warranty.
Page 292: Pilot Dimensions And Weight
Appendix G Pilot Hardware Specifications Pilot Dimensions and Weight Table 111 Pilot dimensions and weight (both control units) Attribute Value Height 3.5 in (8.9 cm); 2U Width 17.7 in (45.0 cm) Depth 24 in (61.0 cm) Weight 40 lb (18.1 kg) Pilot Power Characteristics Table 112 Pilot power characteristics (per control unit) Power characteristic...
Page 293: Pilot Regulatory Agency Compliance
Appendix G Pilot Hardware Specifications Pilot Regulatory Agency Compliance This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 294: Pilot Packaging And Transportation
Appendix G Pilot Hardware Specifications Table 113 Pilot safety & quality standards Logo Standard FCC (United States). This device complies with FCC Rules Part 15 for a class B digital device. Conformite Europeenne /DoC Pilot Packaging and Transportation Packaging meets the following requirements: •...
Page 295: Slammer Hardware Specification
Appendix G Slammer Hardware Specification Slammer Hardware Specification Slammers are fully redundant controllers within an Axiom storage system. A Slammer can be ordered as either a SAN or a NAS front end. Slammer Dimensions and Weight Table 114 Slammer dimensions and weight Attribute Value Height...
Page 296: Slammer Regulatory Agency Compliance
Appendix G Slammer Hardware Specification Table 115 Slammer power characteristics (continued) Power characteristic Value Current draw 6.4 A at 115 V (combined for both 3.2 A at 230 V control units) Max heat dissipation 2220 (BTU/hr) AC plug type Four IEC 320 C13 connection Slammer Regulatory Agency Compliance Axiom Slammers comply with the following regulatory agency...
Page 297: Table 117 Slammer Em Emissions & Immunity
Appendix G Slammer Hardware Specification Table 116 Slammer safety & quality standards (continued) Logo Standard Conformite Europeenne /DoC UL and CSA under UL (cUL) TUV/GS ISO 9001:2000 Registered manufacturing process Table 117 Slammer EM emissions & immunity Standard • CISPR 22-A •...
Page 298: Slammer Packaging And Transportation
Appendix G Brick Hardware Specification Slammer Packaging and Transportation Packaging meets the following requirements: • For packages under 150 lb—International Safe Transit Association (ISTA 2A) Procedures 1 and 2. • For packages over 150 lb—Network Equipment Building System (NEBS) core standards. Brick Hardware Specification A Brick is a high-performance disk subsystem with an optimized, proprietary RAID controller.
Page 299: Brick Power Characteristics
Appendix G Brick Hardware Specification Brick Power Characteristics Table 119 Brick power characteristics Power characteristic Value Frequency (Hz) 47–63 AC voltage 100–120 / 200–240 Max power consumption (VA) Current draw 2.667 A at 115 V 1.233 A at 230 V Max heat dissipation 1370 (BTU/hr)
Page 300: Brick Regulatory Agency Compliance
Appendix G Brick Hardware Specification Brick Regulatory Agency Compliance Axiom Bricks comply with the following regulatory agency requirements. Table 120 Brick safety & quality standards Logo Standard FCC (United States). This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference that maybe...
Page 301: Brick Packaging And Transportation
Appendix G Brick Hardware Specification Table 121 Brick EM emissions & immunity Standard • CISPR 22-A • EN55022 Class A radiated & conducted emissions (110v/220v) • EN55024 Immunity: • EN 61000-3-2 • EN 61000-3-3 • EN 61000-4-2 ESD: ±4 kV contact, ±8 kV air •...
Page 302: Axiom Pdu Hardware Specification
Appendix G Axiom PDU Hardware Specification Axiom PDU Hardware Specification If you install non-Pillar PDUs, they must meet the Pillar Data Systems PDU specification, as outlined below. Table 122 PDU specifications Criteria 20 amp 30 amp Form factor EIA Rack Mountable EIA Rack Mountable 1 U high (1.75 in, 4.45 cm) 1 U high (1.75 in, 4.45 cm)
Page 303: Pillar Rack Hardware Specification
Appendix G Pillar Rack Hardware Specification Table 122 PDU specifications (continued) Criteria 20 amp 30 amp Surge suppression 270 VAC 320 VAC Pillar Rack Hardware Specification A Pillar 42 U rack contains: • One Pilot. • One or two NAS or SAN Slammers •...
Page 304 Appendix G Pillar Rack Hardware Specification Table 123 Rack specifications for an Axiom system (continued) Criteria Pillar 42 U Non-Pillar 42 U (minimum requirements) Depth (inside) • 35 in (88.9 cm) • 35 in (88.9 cm) overall • 26–30 in (66–76.2 cm) rail- •...
Page 305 Appendix G Pillar Rack Hardware Specification Table 123 Rack specifications for an Axiom system (continued) Criteria Pillar 42 U Non-Pillar 42 U (minimum requirements) • 4 PDUs • Redundant power • 90–240 VAC, 50-60 Hz • 90–240 VAC, 50-60 Hz •...
Page 306: Figure 73 Maximum Tilt Angles For Stationary Pillar 42 U Racks
Appendix G Pillar Rack Hardware Specification Figure 73 Maximum tilt angles for stationary Pillar 42 U racks Ramp Ramp 24º maximum tilt 12º maximum tilt Pillar Data Systems Confidential...
Page 307: Index
Index LED status 47 location 47 acoustics specifications 267 part number 45 activity (ACT) LED, Slammer recharge time 46 startup progress code 242 replacement task summary 48 advance exchange support options 261 shelf life 50 altitude specifications 265 bezels, Brick attach how to Brick bezels 117...
Page 308 Index backups for 18 two-Slammer system cable Bricks 1 to 4 228 failure notification 111 cable Bricks 13 to 16 234 FRU failover 112 cable Bricks 5 to 8 236 FRU map 114 cable Bricks 9 to 12 237 hardware specifications 279 how to attach bezels 117 cabling designations, port 208...
Page 309 256 precautions 5 wrist straps 5 enclosure services (ES) modules. See ES modules, Brick. data sheets. See hardware specifications. environment, data center defaults, factory 36 Pillar Axiom system requirements 265 designations, port 208 Pillar Data Systems Confidential...
Page 310 Index ES modules, Brick FC circuits how to cabling insert 128 Slammer 209 remove 127 LED status 196 LED status 126 FCC warning statement 269 location 126 FRUs part number 115 lists replacement task summary 127 Brick 115 European Union Compliance Statement Pilot 27 Slammer 45 maps...
Page 311 Index hardware problems regulatory agency compliances Bricks 281 how to Pillar Axiom system 268 enter Guided Maintenance 10 Pilots 274 identify the target FRU 12 Slammers 277 perform emergency back up 17 prepare system for FRU temperature 266 replacement 13...
Page 312 Index fan modules 60 motherboards, Slammer motherboard trays 67 location 63 network interface modules 76 part number 45 PCI cards 96 power supplies 82 private interconnect modules 90 NAS Slammers IP address how to how to evaluate LED startup codes 241 reset 36 network interface modules, Slammer how to...
Page 313 208V/30A 3-phase 255 Bricks 280 230V/30A (2 PDUs) 253 Pilots 273 power ratings 247 Slammers 276 Pillar Axiom system power down how to definition 13 evaluate LED startup codes 241 power supplies, Slammer service procedures how to...
Page 314 Slammer regulatory agency compliances how to EM emissions and immunity insert 90 Bricks 282 remove 88 Pillar Axiom systems 269 Slammers 278 LED status 86 safety and quality standards location 86 Bricks 281 part number 45 Pillar Axiom systems 268...
Page 315 Slammer power supplies 79 translated 159 replace Slammer private interconnect modules 84 safety and quality standards shut down. See power down. Bricks 281 Pillar Axiom systems 268 signal words 2 Pilots 275 Slammer hardware components Slammers 277 cable one-Slammer systems sales...
Page 316 Index cables used 103 replacement concepts batteries 46 failure notification 39 bezels 53 FRU failover 41 chassis 100 FRU map 44 fan modules 56 hardware specifications 276 motherboard trays 61 how to network interface modules 70 attach bezels 55 PCI cards 92 evaluate LED startup codes 241 power supplies 79 insert batteries 50...
Page 317 Index USB keys 37 vibration specifications random 267 WARNING notices in English 160 non-English translations 159 signal word conventions 2 write-through cache mode 46 Pillar Data Systems Confidential...

Oracle Pillar Axiom Service Manual

Chapter 1, Introduction to Pillar Axiom Service Procedures

Chapter 2, Service the Pillar Axiom Storage System

Chapter 3, Service the Pilot and Pilot Frus

Chapter 4, Service the Slammer and Slammer Frus

Chapter 5, Service the Brick and Brick Frus

Appendix A, Safety Statements

Appendix B, Slammer and Brick LED Statuses

Appendix C, Private Management Network and SSF Cable Reference

Appendix D, Slammer LED Startup Progress Codes

Appendix E, Axiom Component Power Consumption

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Summary of Contents for Oracle Pillar Axiom