Oracle 21C Manual page 136

Oracle Field Service
Using Core Application
2. Select the field resource for which you want to set the location in the resource tree.
3. Click Resource Settings > Locations .
The Locations screen is displayed for the selected resource. This screen displays the existing locations for this
resource, and the locations that are inherited by the resource based on its organizational hierarchy.
4. Click Add location.
The Add location dialog appears.
5. Fill up these fields:
Field Name
Label
Address
City
Country
ZIP/Postal Code
State
6. Click Resolve address.
The address is resolved and the Latitude and Longitude fields are filled up.
7. Click OK.
The location is added to the Resource Locations list on the Locations screen.
8. Optionally, if you have added a Group Location, drag and drop it on the day of the week on which the resource
wants to work from that location.
9. To modify a location, click the location in the Resource Locations list. Click Modify in the hint pop-up.
The Edit location dialog appears.
10. Modify as required and click OK.
11. To delete a location, click the location in the Resource Locations list. Click Delete in the hint pop-up.
The location is deleted.
Manage Shared Locations
A Shared Location is configured at the bucket level and is available for assignment to any child resource.
1. Log in to Oracle Field Service Core Application.
2. In the resource tree, select the bucket or organization for which you want to set the location.
3. Click Resource Settings > Locations .
The Locations screen is displayed for the selected resource. This screen displays the existing locations for this
resource, and the locations that are inherited by the resource based on its organizational hierarchy.
4. Click Add location.
The Add location dialog appears.
5. Complete these fields:
Description
A unique label for the location you are adding.
Address of the location.
City in which the address is located.
Country in which the address is located.
Zip or postal code of the location.
State in which the address is located.
Chapter 2
Dispatcher Activities
130