Oracle 21C Manual page 82

Table of Contents

Advertisement

Oracle Field Service
Using Core Application
Field name
Time Slot
Activity Notes
Recurrence-Repeats-Daily
Recurrence-Repeats-Everyday
Recurrence-Repeats-Weekly
Recurrence-Repeats-Yearly
6.
Click OK.
Non-Scheduled Activities
Non-scheduled activities are activities that are not assigned to a specific date. These activities are displayed on the Not
assigned panel on the Map view in the Dispatch Console. The visualization of non-scheduled activities on the map
helps you manage them better.
You can perform these tasks with non-scheduled activities:
View on the dispatch map
View activity details
Assign to resources
Find activities for idle resources
The panel with not-assigned activities is displayed only when a bucket is selected in the Resource tree. It displays
activities that are assigned to the bucket for the selected date.
View and Assign Non-Scheduled Activities
Non-scheduled activities are activities that are not assigned to a specific date. You can view them on the dispatch map
to assign them to resources.
1.
Open the Dispatch Console and navigate to the Map view.
2.
Select a bucket in the Resource Tree.
3.
Click View and select Show non-scheduled activities. Click Apply.
Non-scheduled activities are displayed as yellow, red, or pink round markers. Activities that overlap on the map
are clustered into one marker with a thicker broader. Only the activities assigned to the bucket are displayed.
Further, the Not assigned panel is displayed on the map, instead of 'Scheduled'.
4.
Click Apply hierarchically.
The non-scheduled activities for the bucket and its child resources are displayed.
5.
To assign an activity to a resource, drag it from the map and drop it to a resource in the Resource Tree.
Action
Select the period of time within which this activity can be started.
Enter any notes associated with this activity.
Apply to schedules such as every other day or every third day. If you select this option,
add the frequency of occurrence in the field Days between occurrences.
Applies to every day schedules that repeat without exception and without any
modification options.
Apply calendars that have a regular weekly pattern. Select the days that apply to this
shift using the check boxes for the individual days. Indicate the frequency of this pattern
weekly by adding a value to the Weeks between occurrences field.
Select this if you want the activity to occur every year from the selected date entered in
the From day until the date entered in the To day field.
Chapter 2
Dispatcher Activities
76

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 21C and is the answer not in the manual?

Table of Contents