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Oracle Field Service
Using Core Application
Legend
Component
11
Details
12
Assign button
Not shown
Activity hint
Route Details page
The Route details page shows the activities in the route of a specific resource for the selected day for which you want to
move an activity. When you move an activity, the activity that is moved is highlighted with a darker background. Here is
a screenshot of the Route details page:
This table describes the legends on the Route details page:
Action or Description
•
Placement: Where the activity is placed in a route.
•
Warnings: Whether the activity being moved or other route activities will be in jeopardy
after assigning.
•
Activity statuses: The status of the activities are shown with the defined colors.
•
Not ordered: The number of not ordered activities for resource route.
•
Idle periods: The time slots in which the resource is idle is highlighted on the resource
route.
'+N activities' is displayed instead of the route details for each resource or bucket, when you do
any of these:
•
You try to assign more than 50 activities to the resources for the selected date.
•
You try to assign more than 50 activities to the resources as non-scheduled.
•
You try to assign more than 50 activities to the buckets (both as scheduled and non-
scheduled).
The message turns red when at least one of the activities being moved has an alert.
Click the arrow to open the Route details page for the resource.
Click to assign the activities to the selected resource. Activities are located in the same place as
displayed on this page. You can move to the Route details page to reorder the activity or set it
as not ordered.
Click an activity to view the activity hint.
Chapter 2
Dispatcher Activities
62
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