Universal Robots UR3 Service Manual page 115

7. Troubleshooting
C62A Thermal issue
C62A1 Joint temperature:
High (80 C)
C62A3 Warning: Static load
too high
C62A11 Joint temperature:
Shut down (85 C)
C62A13 Shutdown: Static
load too high
C63A Motor test failed
C64A Interface connection
error
C65A PSU voltage to high
C68A SPI error
C70A Close to gearbox
shear limit
C71A Startup check error
C71A0 Hardware is size0,
wrong firmware at
the joint
C71A1 Hardware is size1,
wrong firmware at
the joint
Service Manual
Joint motor has a failure in
a step
The power supply output
voltage is above 48.7V
Joint: Absolut encoder on
joint communication error
Acceleration / deceleration
to high. Mechanical
problem in gear related to
encoder mounting
109
a) Check nothing is hindering
free movement of the joints.
b) Check TCP configuration,
payload and mounting
settings
a) Ensure supply is not
delivering more than 48V
b) Contact support
a) Check for short circuit.
b) Do a Complete rebooting
sequence.
c) If this happens more than
several times in a row,
replace joint
a) Reduce acceleration in
user program.
b) Do a Complete rebooting
sequence.
c) If this happens more than
several times in a row,
replace joint
Check for the phases of
motor in the joint. Update
firmware
Update firmware
Update firmware
UR3