Signing In After Automatic Screen Locking; Sae Error Messages And Actions - Thermo Scientific Applied Biosystems QuantStudio 6 Pro User Manual

Signing in after automatic screen locking

Depending on the way your SAE administrator has configured your instrument, the instrument
touchscreen may automatically lock after a specified duration.
An Administrator role or a Scientist role can sign in after automatic screen locking.

SAE error messages and actions

Message
Unable to connect to SAE server.
Check current connections.
QuantStudio ™ 6 Pro Real-Time PCR System and QuantStudio
Chapter 9 Use the instrument with the Security, Auditing, and E‑signature (SAE) v2.0 module
The SAE server connection settings
are incorrect.
There is a problem with the computer
on which the SAE Administrator
Console is installed or a problem with
the network.
The computer on which the SAE
Administrator Console has a dynamic
IP address that is disconnecting
the server when the computer is
restarted.
Possible cause
™ 7 Pro Real-Time PCR System User Guide

Signing in after automatic screen locking

Action
1. Check the SAE server IP
address.
2. In the instrument Sign In
screen, sign in with a local
administrator account.
3. Set the correct IP address
(see "Enable SAE on the
instrument and specify the SAE
server (administrator only)"
page 143).
Troubleshoot computer or network
problems.
Set a static IP address on the
computer.
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