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Situation
B
Your Matrox Iris GT
has failed a number of
times in its attempt to
boot successfully.
C
After trying all the
above, your Matrox
Iris GT will not boot
properly.
Typical messages
What to do
None, however, the
Your firmware should be restored to its factory default. To
User LED blink
do so, perform the following:
sequence is
1. Share the folder containing the factory-default rescue
6-1-1-2-1.
files, located in the Matrox Iris GT utilities subfolder of
your Matrox Iris GT installation folder. Name it
IrisGTRescue.
2. From your Matrox Iris GT, ping the shared folder on
your computer (\\MyComputer\IrisGTRescue) to verify
that the firewall of your computer or network router does
not prevent your Matrox Iris GT to reach the selected
shared rescue folder.
3. If the ping fails, modify your firewall software or
network router to allow the connection.
4. If your computer uses a static IP address, take note of
the IP address and subnet mask used by your
development computer.
5. Use the FullRescue utility, with the contents of the
IrisGTRescue shared folder.
6. When the FullRescue utility is complete, close the
telnet window. Wait for both the Power and the User LEDs
to turn green before reassessing the status of your
Matrox Iris GT.
7. If the problem persists, refer to item C.
None, however, the
1. If you cannot access the Administration utility page.
User LED blink
of the Matrox Iris portal website, use the IrisBootParams
sequence shows an
utility to enable COM Post.
error occurred.
2. If the IrisBootParams utility times out trying to connect
to your Matrox Iris GT, enable the diagnostic switch on
the Output-to-trigger bypass switch box of the Matrox
Breakout board. This will force diagnostic output to be
sent to the COM port.
3. Open a terminal emulation program to receive the
messages sent by your Matrox Iris GT.
4. If these messages do not make the problem easier to
diagnose or solve, contact Matrox technical support.
Booting problems
245
Where to get more
information
FullRescue utility
subsection of the
Utilities integrated in
the operating system
of your Matrox Iris GT
section, in
Appendix H: Matrox
Iris GT utilities.
Appendix G: Reading
the LEDs.
Matrox
IrisBootParams utility
subsection of the
Utilities installed on
your development
computer section, in
Appendix H: Matrox
Iris GT utilities.
Output-to-trigger
bypass switch box
subsection of the
Switch boxes section,
in Appendix F: The
breakout board.
Contact Matrox
technical support for
assistance.
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