Matrox Iris GT MIL Installation And Technical Reference page 241

Item Situation
C Ping fails. Open a
command prompt
window on your
computer, start telnet,
and ping your Matrox
Iris GT (for example:
Ping 169.254.1.12).
D Your Firewall utility
blocks the ping from
being sent.
E FullRescue utility fails
on a computer within a
workgroup network
environment.
Typical messages What to do
"Destination host 1. If you did not deselect DHCP (see item A), wait 5
unreachable." There minutes for DHCP to time-out and try to ping your
was no reply. Matrox Iris GT again.
OR
2. Verify the number of active network or wireless
"Reply from connections using the Network Connections utility
169.254.1.12: (accessible from the Windows Control Panel). More
Destination host than one active connection can cause problems
unreachable." What communicating with your Matrox Iris GT.
replies is not what you
3. Disable all network or wireless connections except
addressed. This
for the one connected to your Matrox Iris GT.
implies that you are
still connected to a
4. Reboot your Matrox Iris GT and your computer.
network.
5. Try to ping your Matrox Iris GT again.
As above in item A. Enable file sharing using the Firewall utility (accessible
from the Windows Control Panel). This opens port 445
OR
on the firewall and allows ping echoes to occur.
A dialog box might
appear describing that
a ping or ICMP
command was
blocked.
"Unable to connect to 1. Do not use the Enable LMHOSTS lookup option of
file server resource." the WINS configuration on your computer since this
prevents your Matrox Iris GT from seeing subfolders
OR
inside of a shared folder.
"Error finding file
2. Shared folders must be named with the same name
fname.ext"
as the folder itself.
3. When changing from a domain into a workgroup, do
not reuse shared folders. Instead create new shared
folders, as necessary.
4. From your Matrox Iris GT, ping the shared folder on
your development computer
(\\MyComputer\IrisGTRescue) to verify that the firewall
of the development computer does not prevent the
Matrox Iris GT to reach the selected shared rescue
folder.
• If the ping fails, modify your firewall software to
Problems with accessing the Matrox Iris portal website
allow the connection.
241
Where to get more
information
Chapter 3: Configuring
your Matrox Iris GT to
work on a network.
FullRescue utility
subsection of the
Utilities integrated in
the operating system of
your Matrox Iris GT
section, in
Appendix H: Matrox
Iris GT utilities.