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244 Appendix J: Troubleshooting
Item
Situation
A
Shortly after a full
rescue or an automatic
version update, your
Matrox Iris GT is not
responding.
Booting problems
The following problems relate to the blink patterns of your Matrox Iris GT's LEDs
that occur while your Matrox Iris GT boots. For more information, refer to the
Reading the LEDs section, in Appendix G: Reading the LEDs.
Typical messages
What to do
None, however, the
Your Matrox Iris GT is waiting to receive its operating
Power LED is
system over the network.
red/orange, and the
Wait until the Power and User LEDs are green or their
User LED is red and
blink pattern changes before trying to communicate with
blinking in a specific
your Matrox Iris GT.
pattern: 6-1-4-3-1
If your Matrox Iris GT cannot find a valid operating system
on your smart camera's disk, it will try to download one
from the Ethernet. Use the IrisOSDownloader to redirect
your Matrox Iris GT with MIL to the appropriate location.
If the problem persists, refer to item C.
None, however, the
The maximum number of boot failures has occurred. By
Power LED is
default, the Boot failure watch feature is enabled on the
red/orange, and the
Matrox Iris portal website. This means that after 15
User LED is red and
consecutive boot failures, the boot settings of your
blinking in a specific
Matrox Iris GT will be automatically reset to their factory
pattern: 6-1-1-2-1.
defaults.
Wait until the Power and User LEDs are green or their
blink pattern changes before trying to communicate with
your Matrox Iris GT.
If the problem persists, refer to item B.
Where to get more
information
Matrox Iris OS
Downloader utility
subsection of the
Utilities installed on
your development
computer section, in
Appendix H: Matrox
Iris GT utilities.
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