MUTOH ValueJet VJ-1638UR Operation Manual
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MUTOH ValueJet VJ-1638UR Operation Manual

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VJ-1638UR
Operation Manual
Operations and Maintenance Methods
• Unauthorized copying or duplication of the whole or part of the contents of this manual is prohibited.
• Every care has been taken in writing the contents of this manual, but please contact MUTOH or the dealer you purchased the
product from if you find any unclear, erroneous or otherwise unsatisfactory content in the manual.
• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the
printer according to any procedures other than those set forth in this manual.
• Company names and product names that appear in this manual are registered trademarks of the respective companies.

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Summary of Contents for MUTOH ValueJet VJ-1638UR

  • Page 1 • Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the printer according to any procedures other than those set forth in this manual.
  • Page 2 For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.

  • Page 3: Table Of Contents

    Contents Chapter 1 Basic Operations Introduction ..............9 Name of each part .
  • Page 4 Chapter 2 Advanced Operations Introduction ..............51 Operating the keys to use the menus .
  • Page 5 Menu 8: Version............. 92 Menu 9: Initial .
  • Page 6 Moving or transporting the printer......... . 130 Moving the printer .
  • Page 7 Chapter 1 Basic Operations Introduction ........... . . 9 Name of each part .

  • Page 9: Introduction

    Introduction Introduction Name of each part Printer’s main body (Front side) Front cover Open and close this cover when media is loaded or jammed. It is normally closed. Maintenance cover L Operation panel Maintenance cover R ⇒Operation panel P. 11 Open and close this cover when Open and close this cover cleaning or replacing consumables.
  • Page 10 Printer’s main body (Rear side) slot 1 slot 2 6 / 5 colors slot 3 slot 4 slot 5 slot 6 6 / 5 colors slot 7 slot 8 slot 1 slot 2 4 colors slot 3 slot 4 slot 5 slot 6 4 colors slot 7...

  • Page 11: Operation Panel

    Operation panel Power button Error indicator ・ Pressing this turns the power on. ・ Lights up in orange when an error Lights steady in blue when the has occurred or a cover is open. ・ Flashes when the ink is low. power is on.

  • Page 12: Menu Chart

    Menu chart Setting menu 1 Menu 1: Sleep Mode > Sleep Mode: Start To Setting Menu 2 Menu 2: User Type > Menu 3: Setup > Set 1: Side Margin Set 2: Output Mode Set 3: Method of Cut Set 4: Origin セット4:                                メディアケンシュツ...
  • Page 13 Setting menu 2 Menu 2 : User Type User : Type 1 Mode : Graphics 2 - > * *> 1 : Print Mode Effect : Fine & Fog Thickness : 170 μm * *> 2 : Adjust Print > Adj.
  • Page 14 Setting menu 3 From Setting Menu 1 Menu 4: Test Print > Test 1: Nozzle Check Test 2: Nozzle Check B Test 3: Mode Print Test 4: Setup List Test 5: Palette Test 6: HeadAdjust > HeadAdj. 1 : Standard HeadAdj.
  • Page 15 Menu during printing Menu 1 : PF Micro Adj. Menu 2 : Backup Menu 3 : Job Status ToDoLength : XXX.X mm Done : XXX.X mm Remain : XXX.X mm Remain Time : XXXX min Menu chart...

  • Page 16: System Configurations Of This Product

    System configurations of this product ValueJet Layer Editor Mutoh layer printing application that enhances layer printing capability. Main functions: Converts multiple data into a single print data set. Enables reutilization of layer print data. Prevents interruption by other print jobs, erroneous operations, etc.

  • Page 17: Connecting To A Computer

    Connecting to a Computer Important! Make sure your computer meets the following requirements. • OS: Windows 10 (64bit), Windows 8/8.1 (64bit), Windows 7 (64bit) • CPU: Intel (R) Core (TM) i5 / i7 • Memory: No less than 8G byte •...

  • Page 18: Launching/Displaying/Finishing Valuejet Status Monitor (Vsm)

    Right click somewhere the [Start] screen tiles are not displayed to display the application bar, and click [All Apps]. • Windows 10 / Windows 7 From the [Start] menu, click [All Programs] (or [All Apps]) - [MUTOH] - [ValueJet Status Monitor]. Displaying VSM Double click the VSM icon in the task tray.

  • Page 19: Launching Valuejet Layer Editor

    Enter “ValueJet Layer Editor”, and then click Click the “ValueJet Layer Editor” icon displayed in the search result. Windows 10 / Windows 7 From the [Start] menu, click [All Programs] (or [All Apps]) – [MUTOH] – [ValueJet Layer Editor] in order. Launching ValueJet Layer Editor...

  • Page 20: Printing Area

    Printing area Printing is always started from Origin position (print start point). See the figure below as example. a=5 mm * b=5 mm to 25 mm c=5 mm d=5 mm to 25 mm The value of “a” will be 15 mm in the following cases: •...

  • Page 21: Requirements For Usable Media

    Requirements for usable media Media that meet the requirements below can be used with this printer. Usable sizes Outer diameter 150 mm or less Media tube 2 inches or 3 inches diameter Weight 30 kg or less Maximum 1,625 mm width Minimum 182 mm...

  • Page 22: Cautions In Using This Product

    Important! If you need to leave the printer unused for extended period of times (more than one month), please contact your local MUTOH dealer. Agitate the ink cartridges (ink bags) Before installing a new ink cartridge (ink bag), invert the ink cartridge (ink bag) back and forth to agitate ink.
  • Page 23 Please handle ink cartridge (ink bag) carefully • Before operation, make sure to read the Material Safety Data Sheet (SDS). • Do not disassemble Ink cartridge (Ink bag). If disassembled, there is a possibility that ink might come into contact with your eyes or skin. •...
  • Page 24 Handling front cover and maintenance cover CAUTION Do not force the front cover closed. It will close by its own weight. If excessive force is applied to the cover, it will shorten its life or will damage to the printer. <Opening and closing the front cover>...

  • Page 25: Powering On / Off

    Powering ON / OFF Powering ON / OFF Turning the power ON Close the front cover. Press the power button to turn the power ON. • The blue light becomes ON. Press! • This product starts its initialization operations. Turning the power OFF Important! Use the printer with its power turned permanently on.
  • Page 26 The message on the left will appear. Daily Maint. : • You can start daily maintenance. "Performing Daily Maintenance" P. 112 • After the daily maintenance is complete, press the [Enter] key. The printer automatically performs the “Short” cleaning. Cleaning ** % After the “Short”...

  • Page 27: Sleep Mode

    Sleep Mode Sleep Mode When you are not using the printer, always leave the power on and put the printer into the sleep mode while not in use. If you do not put the printer into the sleep mode, the ink inside the printer could settle out and/or coagulate, causing poor image quality or printer failure.
  • Page 28 Press the [Enter] key. Daily Maint. : Start • The table, carriage and cleaning wiper move to gain access to daily Wait for a while maintenance. The message on the left will appear. Daily Maint. : • You can start daily maintenance. "Performing Daily Maintenance"...

  • Page 29: Loading The Media

    Loading the media Loading the media Loading Roll Media onto the Roll media holder Important! Depending on the type of the media, we recommend that two or more persons set the media. Loosen Fixing levers on the Roll media holders (both left and right) on the back of the printer.
  • Page 30 Attach Roll media holder (right) to the roll media and tighten Fixing lever. Loosen the Fixing levers of the right and left Roll media holders, move the roll media to the center. Press Roll media holder toward the printer and fix the Fixing levers. Note When tightening Fixing lever, press Roll media holder toward the printer.

  • Page 31: Loading Roll Media Into The Printer

    Loading Roll Media into the printer Turn the printer ON. Press! Open the front cover. Raise the media loading lever. Load the roll media to Media feed slot. Note If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Pull the roll media out about 1 m from the front Media feed slot.
  • Page 32 Rewind the roll media a little by rolling Flange on Roll media holder while holding the edge of the media, and eliminate any slack or slant. Note If you set the roll media free while rewinding, the roll media may fall out from Media feed slot and fall toward the back of the printer.

  • Page 33: After Loading The Media

    After loading the media... “Lever Up” is displayed on the Operation panel. Lever Up Lower the media loading lever. Make sure that the edges of the media is appropriately pressed by Pressurizing rollers. Good Good Not Good Pressurizing roller Roll media The edge of the roll media is protruding from the pressurizing roller.
  • Page 34 Set the media holder at both edges of the media. Important! With the default settings, the printing operation starts 5 mm from the edge of the media. To hold down the media, make sure that the part overlapping the media is less than 5 mm in length. Close the front cover.

  • Page 35: Nozzle Check And Cleaning

    Nozzle check and cleaning Nozzle check and cleaning Before starting everyday operation, please perform nozzle check printing to check the print head condition. If nozzle clog is found, perform cleaning. This printer offers the following two kinds of nozzle checks: •...
  • Page 36 Check the print result. • If there is nozzle missing, go to "Cleaning steps" P. 37 • If all lines are clearly printed, you can start printing. • The figure below are examples of the 4-color setting Nozzle Check patterns. Print head 2 Print head 1 •...

  • Page 37: Cleaning

    Cleaning Cleaning steps Press the [Cleaning] key, so that the “Normal” indicator (one of the “Cleaning Mode” indicators) lights steady. Press! • The cleaning mode will be set to “Normal”. Press the [Cleaning] key for more than two seconds. • Cleaning will start. Press! Conduct a nozzle check, again.

  • Page 38: Setting The Printing Precision

    Setting the Printing Precision Setting the Printing Precision Before starting to print for the first time, adjust the printing precision. Head adjustment You can print out the adjustment pattern in this menu to check the misalignment of the print head, and then adjust it. Adjustment methods for this printer are as follows.
  • Page 39 Head adjustment steps Turn the printer ON and load the media. "Loading the media" P. 29 Press the [Menu] key. Take Up Press! Auto Cut Press the [ - ] key several times, to bring up the display on the left. Menu 4 ：...

  • Page 40: Print Quality Adjustment

    Print quality adjustment It is used for optimizing the quality of image prints. Adjustment methods for this printer are as follows. Adjusts only the print mode used by the current user definition. When you have adjusted the print mode using Standard, make the Adj.
  • Page 41 Print quality adjustment steps Turn the printer ON and load the media. "Loading the media" P. 29 Press the [Menu] key. Take Up Press! Auto Cut Press the [ - ] key. Menu 1: Sleep Mode > Press the [>] key. Menu 2: User Type >...

  • Page 42: Media Feed Adjustment

    Media feed adjustment This adjustment is necessary when: • you use this product for the first time. • you change the type of the media. In other cases, proceed to "Nozzle check" P. 35 For this adjustment, you need a ruler. Use a commercially available ruler. Note If you encounter any of the following problems with the printing results, you may be able to solve them by adjusting the media feed.
  • Page 43 Press the [ - ] key several times, to bring up the display on the left. * *> 3: PF Adjust > • Press the [>] key. Use the [+] / [ - ] key to select a menu. PF 1 : Initial Print •...

  • Page 44: Changing The Head Height

    Changing the Head Height If media is lifted or when printing that use a large amount of ink is conducted, the media rubs against the print head and becomes dirty. In such a case, it may improve by setting the print head height high. When the print head height is changed, always perform print quality adjustment.

  • Page 45: Operating From Operation Panel

    • In this operation, printing data sent to the product are not deleted. • Please see the followings when canceling printing and deleting data. "Canceling printing" P. 46 Important! Mutoh cannot guarantee the print quality when you resume the print. Feeding media...

  • Page 46: Canceling Printing

    Canceling printing Press and hold the operation key on the operation panel for two seconds or more during printing. • The printing is canceled (it cannot be restarted). Press! • The printing data sent to the product are deleted. Note You can alternatively do this via the printer driver or the VSM’s remote panel.

  • Page 47: What You Can Do On The Operation Panel During Printing

    What you can do on the operation panel during printing Press the [Menu] key while any of the messages on the left is displayed. Receiving Printing Converting Press the [+] / [ - ] key to select a menu. Menu 1 : PF Micro Adj.
  • Page 48 Menu 2: Backup With this menu item, you can have a change that you made via “Menu1: PF Micro Adj. ” reflected in the currently selected User Types. Press the [Enter] key. Menu 2 : Backup Press the [Enter] key. Update Parameter? The setting value will be saved.
  • Page 49 Chapter 2 Advanced Operations Introduction ........... . 51 Operating the keys to use the menus .
  • Page 50 Menu 6: Menu Option ......... . .89 Menu 7: Maintenance.

  • Page 51: Introduction

    Introduction Introduction Using the panel setting menus, configure various kinds of settings for the printer. Operating the keys to use the menus To access the panel setting menus, press the [Menu] key. Take Up Press! Auto Cut Note You cannot access the panel setting menus while printing or receiving data (the power button is flashing).

  • Page 52: Panel Setup Menu

    Panel setup menu Menu 1: Sleep Mode Activate Sleep Mode. Menu 1: Sleep Mode > Submenus Menu 1: Sleep Mode Sleep Mode : Start Menu 2: User Type Making media settings. Menu 2 : User Type Submenus **>1: Print Mode * *>...
  • Page 53 Set 5: Head Travel Set 5: Head Travel Set 6: Multi Strike Set 6: Multi Strike Set 7: Slant Check Set 7: Slant Check Set 8: Single Head Set 8: Single Head Set 9: Nozzle Select Set 9: Nozzle Select Set 10: Roll Length Set 10: Roll Length...
  • Page 54 Menu 5: Cleaning Cleans the print head and performs the initial ink charging. Menu 5: Cleaning > Submenus Menu 5: Cleaning     Time : Short     Time : Normal     Time : Long     Time : Little Charge     Time : Initial Charge Menu 6: Menu Option Choose whether to display the menus in “Menu 3: Setup”.
  • Page 55 Menu 9: Initial Sets the interface language and units, to set up the network, or to configure the menu Menu 9: Initial > display settings. Submenus Initial 1: Language Initial 1: Language Initial 2: Length Initial 2: Length Initial 3: IP Address Initial 3: IP Address Initial 4: Subnet Mask...

  • Page 56: Menu 1: Sleep Mode

    Menu 1: Sleep Mode Menu 1: Sleep Mode Activate Sleep Mode. Menu 1: Sleep Mode > Make sure to follow the instructions on the operation panel to perform daily maintenance. "Sleep Mode" P. 27 Submenu Press the [Enter] key to start Sleep Mode. Sleep Mode 1 : Start Important!

  • Page 57: Menu 2: User Type

    Menu 2: User Type Menu 2: User Type You can have up to 15 groups of User Type, labeled “Type1” to “Type15”. When you select Menu 2: User Type > a User Type group (“Type”) and press the [Enter] key, that definition group will be set for the printer.
  • Page 58 **>1: Print Mode Making settings for print mode. * *> 1: Print Mode • Pressing the [>] key while a mode is displayed will bring up detailed information on that mode (resolution, number of passes, print direction), which will be displayed for as long as the key is held down.
  • Page 59 Effect Sets up the Effect menu. Mode : Graphics 2 - > Set up this menu when you want to improve print quality by adjusting the set print mode. Setting values The Effect function is not used. Effect : None The printing joint will shade off.
  • Page 60 Adj. Print 2: Custom Perform adjustment for all patterns (A to F). Adj. Print 2: Custom  "1. Confirm pattern" P. 61  "2. Rough adjustment pattern" P. 62  "3. Fine adjustment pattern" P. 62 Submenus The test patterns of A to F will be printed for Adj.
  • Page 61 Steps Print a confirm pattern and check it for printing errors. Print “Rough adjustment pattern” and look for a place that is properly adjusted in the printing results of print head 1. • If you selected “Adj. Print 2: Custom”, select “ALL” or “A” to “F”. •...
  • Page 62 2. Rough adjustment pattern • Press the [Enter] key to carry out printing. • For Head 1, check the print results and select the number that looks most aligned between 1 and 21. • Pattern names such as “Pattern E1: 11” are shown on the display. Use the [+] / [ - ] key to enter the number of the best- adjusted pattern, and press the [Enter] key.
  • Page 63 **>3: PF Adjust Sets up various settings on the Media feed correction. * *> 3: PF Adjust > When the following defects are found in printing results, they may improve by conducting a media feed correction. • Images are overlapping. •...
  • Page 64 Refer to Chapter 1 and select “PF4: Micro Print” on the operation panel. "Media feed adjustment steps" P. 42 • Check the pattern and micro adjustment value. • In the pattern, look for a place that has least white lines or overlapping in images. The number printed below the adequate pattern is the micro adjustment value.
  • Page 65 PF2: Initial Change Use the [+] / [ - ] key to enter the adjustment value, and press the [Enter] key. PF2 : Initial Change Setting values You can set a value that is between +50 mm Init. : 250.0 mm / 250 mm and -50 mm of the feed length configured in “Initial Print”.
  • Page 66 PF4: Micro Print Performs Micro adjustment Print. PF4 : Micro Print Enter the appropriate micro adjustment value according to the print result. • Observe the pattern and verify the micro adjustment value. In the pattern, look for a place that has least white lines or overlapping in images.
  • Page 67 **>4: Vacuum Fan Sets up vacuum fan operation. * *> 4: Vacuum Fan Use the [+] / [ - ] key to select the value, and press the [Enter] key. • If you are using a thin or delicate media and there is risk of it wrinkling due to the fan, set a lower value for the fan.
  • Page 68 **>7: Media Width Sets the width of the current media when the “**>6: Media Initial” is set to “Off”. * *> 7: Media Width Use the [+] / [ - ] key to enter the value, and press the [Enter] key. When the “**>6: Media Initial”...
  • Page 69 **>9: Add Y Layer When “**>9: Add Y Layer” is set to ON, the yellow layer is added underneath of the White- * *> 9: Add Y Layer underlay or Three-layer print data to preserve the color of the white layer and the color layer overlaid.

  • Page 70: Menu 3: Setup

    Menu 3: Setup Menu 3: Setup Set 1: Side Margin Set up the right and left margins (side margins) while printing. Set 1: Side Margin Use the [+] / [ - ] key to enter the value, and press the [Enter] key. Setting values <5 mm>...

  • Page 71: Set 3: Method Of Cut

    Set 3: Method of Cut Sets the media cutting operation after printing. Set 3: Method of Cut Setting values Cut with fewer steps than “Single Cut - 3 steps”. Cut : Single Cut - 2 steps Suitable for media with narrow width. Normal cutting method.

  • Page 72: Set 4: Origin

    Set 4: Origin Sets the beginning of printing (origin) of the print data. Set 4: Origin Set the menu when reprinting on the margin with changing the printing data position to the printed media. Use the [+] / [ - ] key to enter the value, and press the [Enter] key. Setting values X (media feeding distance): X (PF) :...

  • Page 73: Set 6: Multi Strike

    Set 6: Multi Strike Sets up the overwrite count per line. Set 6: Multi Strike Use the [+] / [ - ] key to enter the value, and press the [Enter] key. • The display will shift to setting of layer printing number of strikes only when “Strike Cnt”...

  • Page 74: Set 7: Slant Check

    Select this setting to use only print head 1 for Head Select : printing. Select this setting to use only print head 2 for Head Select : printing. Important! In case of any problems with the print heads, contact your local MUTOH dealer. Set 7: Slant Check...

  • Page 75: Set 9: Nozzle Select

    Set 9: Nozzle Select You can set whether to reduce the print head nozzles to half for printing. Set 9: Nozzle Select Print speed will be decreased, but the image quality will be improved. This menu will only appear in 4-color configuration. •...

  • Page 76: Set 11: Frontinterlace

    Print stop menu Sets whether or not to display “Roll Remain Error” and pause printing when the length of Length : 30 m the roll media that is counted inside the printer becomes 0. Enter Setting values The roll media remaining count is not used to Print Stop : judge for pausing printing.

  • Page 77: Set 12: Cr Maintenance

    Set 12: CR Maintenance Used in the following cases. Set 12: CR Maintenance • Replacing absorption material for the flushing box • Replacing the cleaning wiper • Replacing the cutter "Maintenance" P. 96 Submenus Press the [Enter] key to perform replacement. Daily Maint.

  • Page 78: Set 14: Life Times

    • The part should be changed when all of the asterisks have disappeared and “Change” is displayed. Contact your local MUTOH dealer to ask for replacing parts. • After “Change” appears, “Life Times [Pump]” or a similar message will be displayed when you are not in this menu.

  • Page 79: Set 15: Header Dump

    Set 15: Header Dump Sets whether to print the following information when printing. Set 15: Header Dump • Data header • Data dot number (printed only when Header damp setting is “On”) • Printing date and time • Printer serial number •...

  • Page 80: Set 17: White Maintenance

    Set 17: White Maintenance Sets up white ink’s maintenance operation. Set 17: White Maint. • If you do not usually use white ink for regular printing, set to “Little” to minimize white ink consumption in standby status. • This menu will only appear in 6-color configuration. Setting values White ink maintenance operation will be White Maint.

  • Page 81: Set 20: Spitting

    Set 20: Spitting Sets up the spitting operation while printing. Set 20: Spitting The display will shift to setting of the pass count only if “On” is set for “Spitting”. Setting values Perform the spitting operation on Spitting box Spitting : located on the origin side for every shuttle.

  • Page 82: Set 21: Temporary

    <Example of spitting operation> Spitting setting Pass Count setting Operation 1 cnt Perform the spitting operation on Spitting box every time Print head returns to the origin position. Spitting operation is not performed over the media. 5 cnt Performs the spitting operation on Spitting box on the origin side every five times Print head returns to the origin position.

  • Page 83: Menu 4: Test Print

    Menu 4: Test Print Menu 4: Test Print Test 1: Nozzle Check Use this menu to check that the print head and print nozzles you selected can properly Test 1 : Nozzle Check print without nozzle clogging and missing or too light lines. "Nozzle check"...

  • Page 84: Test 3: Mode Print

    Test 3: Mode Print Mode print can be performed. Used to confirm the following printing conditions. Test 3: Mode Print • Print quality • Effect • Micro adjustment value for feed correction   2018/1/01 0:00 G2(720x1080 12Pass Bi) -i-Weave UV / PF Adjust : 0.00% Test 4: Setup List Setup list printing is performed.

  • Page 85: Test 5: Palette

    Test 5: Palette Palette print is executed for the color demonstration. Test 5: Palette Note When the selected print mode of the user type is Graphics 1 or Graphics 2, Palette menu is not displayed. "**>1: Print Mode" P. 58 Test 5: Palette...

  • Page 86: Test 6: Head Adjust

    Test 6: Head Adjust There are 4 print heads installed in the carriage of this product. Test 6: HeadAdjust > In this menu, you can align the print head 1 to print head 4 in order to prevent the prints [>] from being misaligned.
  • Page 87 Steps Print the Head adjustment pattern and look for a place in the pattern that has least white lines or overlapping images. • The number printed under the pattern without alignment errors is the adjustment value. Enter the adjustment value. Head adjustment pattern •...

  • Page 88: Menu 5: Cleaning

    Menu 5: Cleaning Menu 5: Cleaning Perform Head cleaning. Consumes less ink than Normal cleaning. Time : Short Conduct nozzle check before and after printing, and use when nozzle missing is found. Time : Normal Consumes more ink than Normal cleaning. When nozzle missing still occurs after Normal Time : Long cleaning, conduct Long cleaning.

  • Page 89: Menu 6: Menu Option

    Menu 6: Menu Option Menu 6: Menu Option You can choose whether to display the menus in “Menu 3: Setup”. Choose whether you wish to display a menu by pressing the [Enter] key. [*]= the item will be displayed [ ]= the item will not be displayed Displays the “Side Margin menu”.

  • Page 90: Menu 7: Maintenance

    Menu 7: Maintenance Menu 7: Maintenance Maintenance 1: Daily Maintenance Use this menu in following cases: Mnt. 1: Daily Maintenance • If the nozzle missing still persists after performing head cleaning. • If you perform printing all day without entering to sleep mode and you need to perform daily maintenance.

  • Page 91: Maintenance 3: Ink Discharge

    Plug Life Confirmation menu Check each adapter’s plug lifetime counter. Plug 1: Confirm • The lifetime of adapter’s plug is indicated by the asterisks (Maximum 5 asterisks: 100% left). As the plug deteriorates, the number of asterisks decreases one by one (20%). •...

  • Page 92: Menu 8: Version

    Menu 8: Version Menu 8: Version Displays the versions of the firmware. Menu 8: Version > Version : X.XX Menu 9: Initial Menu 9: Initial Initial 1: Language For setting the language that will be displayed. Initial 1: Language Setting values Displays will be in English.

  • Page 93: Initial 3: Ip Address

    Initial 3: IP Address Sets the IP address of the printer. Initial 3: IP Address • Use the [+] key to increase a setting value. • Use the [ - ] key to decrease a setting value. • Press the [Enter] key to confirm your input for a value. The cursor will move on to the next setting value.

  • Page 94: Initial 6: Alert Buzzer

    Initial 6: Alert Buzzer Selects how to turn off the printer beep sound when an error occurs.     Initial 6: Alert Buzzer For unattended printing, you can select “Off” setting to avoid continuous buzzer beep. Submenus Press any key on Operation panel to turn off Alert Buzzer : beep sound.
  • Page 95 Chapter 3 Maintenance Maintenance........... . 96 Wearing the gloves and goggles.

  • Page 96: Maintenance

    (Once a week) Important! Since a service technician has to handle following cases, please contact your local MUTOH dealer. • Error requiring restart is happening repeatedly. • The message to notify the life of motor, pump, or UV lamp is displayed.

  • Page 97: Wearing The Gloves And Goggles

    Wearing the gloves and goggles Wearing the gloves and goggles Skin or eye contact with UV curable ink may cause skin inflammation or allergic reaction. Wear protective gloves, goggles and/or face shield, and clothing while using of the printer. Especially when performing any of the following operations, be sure to wear the supplied gloves (or solvent resistant gloves) and goggles.

  • Page 98: Agitating Ink

    Agitating ink Agitating ink Agitating ink Agitate the ink at the following times to prevent it from settling out and/or coagulating: • Before installing new ink • When any of the messages below appears 6-color configuration: Agitate the White (Wh) ink. Shake W Cartridge •...
  • Page 99 Steps for ink cartridge Remove ink cartridges from Ink cartridge slots. Using the paper towel provided with the printer to wipe off the ink attached to the printer plug of Ink cartridge. Agitate ink cartridges as described below. 3 sec. •...
  • Page 100 Steps for High capacity ink pack adapter Note For proper instructions of High capacity ink pack adapter, see the High Capacity Ink Pack Adapter Operation Manual. Remove High capacity ink pack adapters from the ink cartridge slots. Using the paper towel provided with the printer to wipe off the ink attached to the insertion point for High capacity ink pack adapters.

  • Page 101: Checking And Replacing Ink

    Checking and replacing ink Checking and replacing ink Checking ink level Press the [Menu] key on the operation panel. Take Up Press! Auto Cut Press the [ - ] key several times, to bring up the display on the left. Menu 3 : Setup >...

  • Page 102: When It Becomes Time To Replace Ink

    When it becomes time to replace ink When the ink level becomes low, the error LED of the operation panel flashes and a buzzer sounds. Steps Press the [Enter] key. [ 2 ] Ink Low • The buzzer stops. • In the figure to the left, the slot 2 ink cartridge (ink bag) is nearing Ink Low replacement.
  • Page 103 Prepare new ink cartridges and agitate it as described below. 3 sec. • Place the lint-free cloth over the ink plug of the cartridge, turn the plug up and maintain vertical position for three seconds. • Rotate cartridge upside down (plug facing down) and hold for three seconds.
  • Page 104 Lower the lock lever on the High capacity ink pack adapter and detach the empty ink bag. Note Place the used ink bag in a plastic bag or the like and dispose of it in accordance with local ordinances and municipal instructions. Remove the S/C card from the High capacity ink pack adapter.

  • Page 105: Replacing Adapter's Plug For High Capacity Ink Pack Adapter

    Make sure that the lock lever of the High capacity ink pack adapter is back to its original position. Place the light-shielding cover over the ink bag. Note Insert the light-shielding cover inside the High capacity ink pack adapter to only cover the ink bag.

  • Page 106: Emptying Waste Fluid Tank

    Emptying waste fluid tank Emptying waste fluid tank Emptying waste fluid tank In the following cases, move the waste fluid in the waste fluid tank into a container to discharge it. • When Waste fluid tank is more than half full •...
  • Page 107 Transfer the waste fluid Prepare a container to put the waste fluid in. Important! The capacity of waste fluid tank is 2,000 ml. Make sure to prepare a container that has enough capacity when discharging waste fluid. Cover the floor beneath the waste fluid tank using paper you do not need or the like. •...
  • Page 108 Wipe the opening of Waste fluid valve with a cloth, etc. Pull out the absorbent material tray. Absorbent material tray Dispose of the waste fluid as an industrial waste product. WARNING • You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances.

  • Page 109: Daily Maintenance

    Daily Maintenance Daily Maintenance Flow of Daily Maintenance This printer requires daily maintenance. Follow the steps below to perform daily maintenance after you finish your printing for the day. • “Perform Daily Maint. ” is prompted on the operation panel after certain period of time from the previous daily maintenance.

  • Page 110: Preparing For Daily Maintenance

    Lints or flakes on tissue may cause damage to the print head. • DO NOT use non-dedicated maintenance cleaner. • If you want to purchase the optional maintenance cleaner, contact your local Mutoh dealer or nearest Mutoh sales office. • Wear the rubber gloves (white) over the plastic gloves (pink).
  • Page 111 Entering to sleep mode Press the [Menu] key. Take Up Press! Auto Cut Press the [>] key. Menu1: Sleep Mode > Press the [Enter] key. SleepMode: Start Press the [Enter] key. Start Sleep Mode? Press the [Enter] key. Daily Maint. : Start •...

  • Page 112: Performing Daily Maintenance

    Performing Daily Maintenance Cleaning of UV Lamp Open the maintenance cover on the left. Check for any ink or dust on the UV lamps (x2). • If no ink or dust is found on the UV lamp, skip this step and move on to "Moistening the surface of print head nozzles"...
  • Page 113 Moistening the surface of print head nozzles Important! During cleaning, please note the followings: • Always follow this steps to perform daily maintenance. • When moistening the surface of nozzles, do not use the cleaning stick already used to clean the print head circumference, cleaning wiper or cap circumference.
  • Page 114 Cleaning of print head circumference Look the bottom of the carriage. Check if dusts and ink deposit are adhered. • Print head circumference (silver metal part) • Print head guide part (black plastic part) Print head circumference Print head guide part Use the cleaning stick to remove the ink and dust on the bottom of the carriage.
  • Page 115 Cleaning of cleaning wiper and the circumference of the cap Open the maintenance cover on the right. Detach the maintenance cover. Wipe the cleaning wiper with a cleaning stick. • Wipe the left side surface of cleaning wiper going back and forth. Wipe the right side surface of cleaning wiper going back and forth.
  • Page 116 Use the cleaning stick to remove the ink and dust on the circumference of the cap. Cleaning required DO NOT touch the absorber (the yellow portions in the illustration above) Close the maintenance cover. Next finish the daily maintenance. Finishing daily maintenance Press the [Enter] key.

  • Page 117: Continuously Using Printer After Daily Maintenance

    Continuously using printer after daily maintenance In following cases, clean the daily maintenance parts. • If faint print or dot missing still persists even after head cleaning has been performed. • If you perform printing all day without entering to sleep mode and you need to perform daily maintenance. Preparation: to prepare items required for the maintenance.
  • Page 118 Cleaning daily maintenance parts The maintenance procedure and parts to be cleaned are the same as "Daily Maintenance" P. 109 Follow the steps described in to clean each part. "Performing Daily Maintenance" P. 112 • "Cleaning of UV Lamp" P. 112 •...

  • Page 119: Cleaning Each Part

    Cleaning each part Cleaning each part To use this product always in its best condition, please clean periodically. Head cleaning When nozzle missing is found in nozzle check, conduct head cleaning. Head cleaning consumes ink. There are several cleaning modes in this product. Please use them accordingly based on your usage condition. Short cleaning Consumes less ink than Normal cleaning.
  • Page 120 Steps for head cleaning Use the [Cleaning] key to select a cleaning mode. • The “Cleaning Mode” indicators will change each time the key is Press! pressed. Note • You can alternatively do this via the VSM’s remote panel. • The “Cleaning Mode” indicators will change as shown below. Short Cleaning Normal Cleaning Long Cleaning...

  • Page 121: Inside Cleaning

    Inside cleaning Cleaning period: • Monthly • When dust or ink stains are visible Preparation: • Soft brush • Soft cloth Steps Remove the media. Open the front cover. Brush off dusts on the pressurizing rollers with a soft brush. Important! Do not blow off dusts inside the product with a gas duster.

  • Page 122: Replacing Consumable Parts

    Replacing consumable parts Replacing consumable parts Replacing absorption material for the flushing box The flushing box is a part that keeps receiving ink discharged from the print head. Please replace the absorption material for the flushing box periodically. If used without replacing, it can cause damage to the print head. Replacing period: •...
  • Page 123 Putting the printer into the CR maintenance mode Press the [Menu] key. Take Up Press! Auto Cut The message on the left will appear. Menu1: Sleep Mode > Press the [ - ] key several times, to bring up the display on the left. Menu3: Setup >...
  • Page 124 Replacing steps Open the maintenance cover on the right side. Detach the maintenance cover. Cover the platen with the paper you can get dirty. Important! Ink may drip from the absorption material for the flushing box. We recommend covering the floor with paper as well. •...
  • Page 125 Attach new absorption material for the flushing box. Attach the maintenance cover. Close the maintenance cover. Press the [Enter] key. CR Maint. : The message on the left will appear. CR Maint. : Start • That ends the procedure. Replacing absorption material for the flushing box...

  • Page 126: Replacing Cutter

    Replacing Cutter Replacing period: • When the media is not cut smoothly • When the cut surface is feathered, etc Preparation: • Cutter replacement blade CAUTION • Do not push the knob of cutter or release suddenly. Because there is a spring under the cutter, the cutter can jump out. •...
  • Page 127 Detach the maintenance cover. Press the tab of Cutter lightly, turn cutter cap in the direction as illustrated below. Important! Do not push down the cutter cap. It may damage the part. Remove the Cutter. Note Used Cutter should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities.

  • Page 128: Replacing The Cleaning Wiper

    Attach the maintenance cover, and then close it. [10] Press the [Enter] key. CR Maint. : The message on the left will appear. CR Maint. : Start • That ends the procedure. Replacing the cleaning wiper The cleaning wiper is an essential part to make printing consistent. Please replace it periodically. Replacing period: •...
  • Page 129 Detach the maintenance cover. • Wear the rubber gloves (white) over the plastic gloves (pink). • Wear protective goggles. Remove the cleaning wiper. • Lift the cleaning wiper hook and release the hook. Then, remove the cleaning wiper. Important! When removing the cleaning wiper, be cautious of ink drops. Follow the steps below to install new cleaning wiper.

  • Page 130: Moving Or Transporting The Printer

    Moving or transporting the printer Moving or transporting the printer This section describes how to move or transport the printer. Moving the printer This section describes how to move the printer. Important! • When moving the printer, make sure to maintain a horizontal position. •...

  • Page 131: Transporting The Printer

    When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. Important! When transporting the printer, consult the MUTOH product dealer at your point of purchase. Transporting the printer...

  • Page 132: Performing Initial Charging After Head Cleaning

    Performing initial charging after head cleaning Turn the printer ON. Press! • Blue light becomes ON. • The product starts initialization operations. When the message to the left is displayed, press the [Enter] key. Start Ink Charge -> Enter When the message on the left appears, transfer the waste fluid into a Empty WasteInk - >...
  • Page 133 Steps for High capacity ink pack adapter Make sure you agitate the ink bag after you prepare it. 3 sec. • Turn the ink plug upward and wait for three seconds. • Next, turn the ink plug downward and wait for three seconds. •...
  • Page 134 If there is no improvement in the print result even after performing “Little Charge” , leave the printer unused for an hour or more. Then perform “Little Charge” again and check the print result. If there is still no improvement, contact your local Mutoh dealer. Performing initial charging after head cleaning...

  • Page 135: Chapter 4 Appendix

    Chapter 4 Appendix Messages and Error Messages ........136 Status messages .

  • Page 136: Messages And Error Messages

    "Continuously using printer after daily maintenance" P. 117 Life Times [Pump] The operational life of the pump motor has almost expired. (Continues operation) Contact your local MUTOH dealer. Life Times [CR Motor] The operation life CR motor has almost expired. (Continues operation) Contact your local MUTOH dealer.
  • Page 137 Description Life Times [UV Lamp *] The operational life of the UV Lamp has almost expired. (Continues operation) Contact your local MUTOH dealer. Life Times [C Pump] The operational life of the Circulation pump has almost expired. (Continues operation) Contact your local MUTOH dealer.

  • Page 138: Error Message Display And Remedies

    Note If the printer detects media end while printing, it will not print a complete image. In such cases, Mutoh does not guarantee the print quality at the end of the print. Shake W Cartridge Agitate the White (Wh) ink cartridge (ink bag).
  • Page 139 PF origin sensor could not detect the origin position for feeding. You can still print, but print quality is not guaranteed. If this still does not clear the problem, contact your local MUTOH dealer. Life Warning [CPump] You must replace the Circulation pump.

  • Page 140: Error Requiring Restart

    For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.

  • Page 141: Troubleshooting

    Then perform cleaning or “Little Charge” again and check the print result. ‐ If there is still no improvement, contact your local Mutoh dealer. "Head cleaning" P. 119 Installation and initial setup troubleshooting...

  • Page 142: Boot-Up Troubleshooting

    Is Gigabit Ethernet cable connected correctly? ‐ Securely connect the Gigabit Ethernet cable to the Ethernet Port. Are the network settings configured correctly? VSM or RIP cannot access to ‐ Configure the network settings correctly. the printer. Do the printer’s network settings match the computer’s settings? ‐...

  • Page 143: Media-Related Troubleshooting

    Media-related troubleshooting Is the media loaded correctly? ‐ Load the media correctly. Are there any foreign materials such as torn paper attached to Pressuriz- ing rollers? - Clean Pressurizing rollers. The media slips, is torn / Do you use the printer within recommended environmental conditions? crumpled during initialization.
  • Page 144 Do you use the printer within recommended environmental conditions? - Make sure to use the printer within the specification range. Are any curls or warps present on your media? Media jams frequently occur. ‐ Set the media holder at both edges of the media. ‐...

  • Page 145: Printing-Related Troubleshooting

    Printing-related troubleshooting Is Gigabit Ethernet cable connected correctly? ‐ Securely connect the Gigabit Ethernet cable to the Ethernet Port. The printer does not print. Is there any error message displayed on VSM? ‐ Go to the Printer Status tab in VSM and check that if any error message is displayed in the Status Information.
  • Page 146 Is the media loaded correctly? The printing position is ‐ Load the media correctly. incorrect (some parts of the media cannot be Did you set up the origin? printed on). ‐ Cancel or reset the settings of the origin. Is the media printed on the printing surface? ‐...
  • Page 147 ‐ Check that the ink color written on S/C card matches the ink color of ink bag installed on each High capacity ink pack adapter. ‐ If it does not match, contact your local Mutoh dealer. Did you agitate ink in the cartridge (bag)? ‐...

  • Page 148: The Media Is Jammed

    The media is jammed When the media is jammed in the printer, follow the procedure below to remove it. Steps Turn the printer OFF. Press! Open the front cover. Move the carriage from the top of the media. Important! When the head height is set to Low, change it to High and then shift Head.
  • Page 149 Pull the media towards you, and cut the torn part with cutting tools such as a razor blade. Rewind the media a little by rolling Flange on Roll media holder. If paper dust or pieces of paper remain inside the printer, remove them. Turn the printer ON.

  • Page 150: Specifications Of This Product

    Specifications of this product Specifications of this product List of specifications Model Name VJ-1638UR Print method On demand piezo method Drive method Firmware servo/DC motor drive Media feed method Multipoint pressurizing Grid roller system Media fixing system Pressurization roller down system by manual lever Ink curing device UV-LED Lamp Conditions of usable...
  • Page 151 Environmental Printer Operation Temperature 20 to 32 °C, humidity 40 to 60% conditions Environment No condensation Printer Accuracy Guaranteed Temperature 22 to 30 °C, humidity 40 to 60% Environment No condensation Printer Storage Environment Storage without ink charging: up to 6 months Temperature -20 to +60 °C, humidity 20 to 80% No condensation Storage with ink charging: up to 90 days...

  • Page 152: Options / Supply List

    Options / Supply list Options / Supply list For more information about the options and the supply items, contact your local MUTOH dealer. Revision History Revision History Date Version Manual code Supported Firmware 2018.5 VJ1638URE-A-00 V.1.00 or later List of specifications...
  • Page 153 List of specifications...
  • Page 154 VJ1638URE-A-00...

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