Mercedes-Benz Sprinter 907 2018 Operating Instructions Manual page 27

In addition to the provision of control unit func‐
tions, this data serves to recognise and rectify
faults as well as to optimise vehicle functions by
the manufacturer. Most of this data is volatile and
is only processed in the vehicle itself. Only a
small proportion of the data is stored in event or
fault memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees (e.g. workshops, manufacturers) or
third parties (e.g. breakdown services). Services
include repair services, maintenance processes,
warranty events and quality assurance measures,
for example. The data are read out via the con‐
nection for the diagnostics connection in the
vehicle, which is required by law. The respective
workshop of ServiceNetwork or third parties col‐
lect, process and use the data. The data docu‐
ments technical states of the vehicle, helps in
finding errors and in improving quality and are
transferred to the manufacturer if necessary. In
addition, the manufacturer is subject to product
liability. For this purpose, the manufacturer
requires technical data from vehicles.
Fault memories in the vehicle can be reset by a
service outlet during repairs or maintenance
work.
Depending on the equipment selected, you can
enter data in comfort and infotainment functions
of the vehicle.
These include, for example:
multimedia data, such as music, films or pho‐
R
tos for playback in an integrated multimedia
system
address book data for use in an integrated
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hands-free system or an integrated navigation
system
navigation destinations entered
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data on the use of Internet services
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This data can be saved locally in the vehicle or
located on a device that you have connected to
the vehicle (e.g. smartphone, USB memory stick
or MP3 player). If this data is saved in the vehicle,
you can delete it at any time. Transfer of this data
to third parties only occurs on your request,
especially as part of online services according to
the settings you selected.
You can save convenience settings/individualisa‐
tion in the vehicle and change them at any time.
Depending on the piece of equipment in ques‐
tion, these can include:
settings of the seat and steering wheel posi‐
R
tions
suspension and climate control settings
R
customisations such as interior lighting
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If your vehicle is equipped appropriately, you can
connect your smartphone or another mobile end
device to the vehicle. You can operate these devi‐
ces via the control elements integrated in the
vehicle. The smartphone's picture and sound can
be output via the multimedia system. Simultane‐
ously, specific items of information are transfer‐
red to your smartphone.
Depending on the type of integration, this can
include:
general vehicle data
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position data
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This enables the use of selected smartphone
apps, e.g. navigation or music playback. There is
no additional interaction between the smart‐
phone and the vehicle, particularly active access
to vehicle data. Which type of further data pro‐
cessing occurs is determined by the provider of
the specific app used. Which settings you can
make, if any, depends on the specific app and the
operating system of your smartphone.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
data can be exchanged between your vehicle and
other systems. The wireless network connection
is enabled via the vehicle's transmission and
reception unit or via connected mobile end devi‐
ces (e.g. smartphones). Online functions can be
used via this wireless network connection. These
include online services and applications/apps,
which are provided by the manufacturer or by
other providers.
Manufacturer's own services
In the case of the manufacturer's online services,
the manufacturer describes the functions in a
suitable place (e.g. operating instructions, manu‐
facturer's website) and provides the associated
information subject to data protection legislation.
Personal identification data may be used to pro‐
vide online services. The data exchange for this
takes place via a secure connection, e.g. with the
manufacturer's IT systems intended for the pur‐
25
General notes