Page 1 Sprinter Operating Instructions É9065846206pËÍ 9065846206 Order no. 6462 7543 13 Part no. 906 584 62 06 Edition 12-14 MB...
Page 2 Benz Canada Inc. are Daimler companies. Mercedes-Benz Canada, Inc. cate an instruction with several steps. Canada only: "Authorized Sprinter Dealer" is Mercedes-Benz USA, LLC and Mercedes- defined as an authorized Mercedes-Benz Benz Canada Inc. are Daimler companies. (Y page) This symbol tells you where you Sprinter Dealer.
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read these Operat- ing Instructions carefully and familiarize your- self with your vehicle. Please adhere to the information and warning notes in these Oper- ating Instructions for your own safety and to ensure a longer operating duration of the vehicle.
Page 5 Contents Index ............4 At a glance ........... 33 Introduction ......... 23 Safety ........... 43 Opening and closing ......65 Seats, steering wheel and mirrors ..81 Lights and windshield wipers .... 91 Climate control ......... 111 Driving and parking ......135 On-board computer and displays ..
Page 6 Index 1, 2, 3 ... Setting the side air vents ....121 Air-conditioning system 4ETS (Electronic Traction System) ..61 Refrigerant ........330 12 V socket ........240 see Climate control Air-recirculation mode Important safety notes ....120 Switching on/off ......120 ABS (Anti-lock Braking System) Alarm system Display message ......
Page 7 Index Battery (SmartKey) Problem (malfunction) ....145 Releasing the parking lock man- Checking .......... 68 ually ..........145 Important safety notes ....68 Selector lever ........ 142 Replacing ......... 69 Battery (vehicle) Selector lever positions ....143 Shift ranges ........144 Care ..........
Page 8 Index Brake lamps Exterior lights ........ 272 Replacing bulbs ......103 Interior ........... 274 Brake lamps (Chassis Cab) Notes ..........268 Replacing bulbs ......104 Paint ..........270 Brake linings Plastic trim ........274 Display message ......208 Power washer ........ 270 Indicator lamp ........
Page 9 Index Backup lamp (Chassis Cab) ... 104 LATCH-type (ISOFIX) child seat Backup lamps ........ 103 anchors ..........55 Bi-Xenon bulbs ......... 99 On the front-passenger seat .... 56 Brake lamps ........103 Rearward-facing restraint system ..57 Brake lamps (Chassis Cab) .... 104 Top Tether ........
Page 10 Index Cruise control Switching the rear window defroster on/off ......119 Activating ........160 Switching windshield heating on/ Activation conditions ..... 160 off ..........119 Cruise control lever ....... 160 Cockpit Deactivating ........161 Overview .......... 34 Display message ......217 see Instrument cluster Driving system .......
Page 11 Index Diagnostics connection SmartKey ........221 Operating safety and vehicle Tires ..........218 approval ........... 26 Vehicle ........... 220 Diesel ..........323 Distance recorder ......191 Diesel engine see Odometer Preglow indicator lamp ....229 see Trip odometer Diesel Exhaust Fluid (DEF) Distance warning function Display messages (vehicles with Activating/deactivating ....
Page 12 Index Cruise control ........ 159 Indicator lamp ........ 231 Display message ......217 Manual retraction ......74 Lane Keeping Assist ...... 166 Obstacle detection ......74 Electrical system PARKTRONIC ......... 170 Driving tips Battery main switch ....... 137 Electronic brake force distribution Automatic transmission ....
Page 13 Index Notes about oil grades ....326 Two-way radio ........ 320 Front fog lamps Oil change ........327 Oil level (note) ....... 254 Switching on/off ......93 Front interior light Viscosity ........326 Warning lamp ......... 226 Replacing bulbs ......106 Engine speed setting (working Front windshield mode) ..........
Page 14 Index Instrument cluster lighting ..... 185 Outside temperature display ..185 Handbrake Overview .......... 36 see Parking brake Speedometer ......... 185 Hazard warning lamps ......95 Tachometer ........185 Head restraints Warning and indicator lamps ... 37 Adjusting ......... 86 Instrument cluster lighting ....
Page 15 Index Lashing points and tie downs Loading rails Permissible tensile load ....330 Installing cargo tie-down rings ..248 LATCH-type (ISOFIX) child seat Maximum tensile strength ..... 331 Loads anchors ..........55 License plate lamp Securing ........246 Transporting ........244 Replacing bulbs ......
Page 16 Index Pre-installation ....... 240 Menu overview ......190 Type approval/frequency ....320 Operating ........188 Mounting wheels Operation menu ......190 Lowering the vehicle ...... 314 Settings menu ....... 192 Mounting a new wheel ....313 Standard display ......191 Preparing the vehicle .....
Page 17 Index Power take-off Engine speed setting ..... 175 Paintwork (cleaning instructions) ... 270 Power washers ........270 Paper holder ........237 Power windows Parking ..........149 see Side windows Important safety notes ....149 Preparing for a journey Parking brake ........ 150 Checks in the vehicle .....
Page 18 Index Rear fog lamp Switching on/off (auxiliary heat- Replacing bulbs ......103 ing) ..........126 Switching on/off ......93 Synchronizing (auxiliary heating) ... 126 Rear fog lamp (Chassis Cab) Replacing bulbs Replacing bulbs ......104 Important safety notes ....99 Rear interior light Replacing the battery (auxiliary heating remote control) ....
Page 19 Index Rear bench seat ....... 85 Overview .......... 78 Seat heating ........87 Problem (malfunction) ..... 79 Setting the driver's seat ....83 Resetting ......... 79 Sliding door Swivel seat ........84 Twin front-passenger seat ....84 Cleaning ......... 273 Securing loads Closing assist ........
Page 20 Index Starting (engine) ........ 139 see Lights Tail lamps (Chassis Cab) Station Replacing bulbs ......104 see Radio Tank content Steering wheel Fuel gauge ........185 Adjusting ......... 88 Range (vehicles with steering Button overview ....... 39 wheel buttons) ....... 199 Cleaning .........
Page 21 Index Setting the preselection time GTW (Gross Trailer Weight) (defi- (auxiliary heating) ......129 nition) ..........307 Setting weekday, time and oper- GVW (Gross Vehicle Weight) (def- ating duration (auxiliary heating) ... 128 inition) ........... 307 Switching immediate heating GVWR (Gross Vehicle Weight Rat- mode on/off (auxiliary heating) ..
Page 22 Index Transmission TWR (permissible trailer drawbar noseweight) (definition) ....309 see Automatic transmission Transmission oil ........ 328 Uniform Tire Quality Grading Transport Standards (definition) ....307 valve, Snap-In ........ 294 Loading guidelines ......244 Wear indicator (definition) ..... 309 Vehicle ........... 284 Wheel rim (definition) ....
Page 23 Index Coolant .......... 227 Diesel Exhaust Fluid (DEF) ..... 224 Vehicle Electrical step ........ 231 Data acquisition ....... 30 ® ..........221 Display message ......220 ® function ........ 225 Electronics ........320 Overview .......... 37 Equipment ........23 Seat belt ........230 Individual settings (vehicles with Warning lamp ........
Page 24 Index Wheel size/tire size ....... 315 Window curtain air bag ....... 51 Windows see Side windows Windshield Cleaning ......... 271 Defrosting ........118 Windshield heating Problem (malfunction) ....119 Switching on/off ......119 Windshield washer fluid Adding ........... 258 Indicator lamp ........ 230 Windshield wipers Problem (malfunction) ....
Page 25 Before the first journey systems in your vehicle. If you have questions about equipment and These instructions, the Maintenance or Ser- operation, consult any authorized Sprinter vice Booklet and the additional equipment- Dealer. specific instructions are integral parts of the vehicle.
Page 26 Introduction WARNING Fuel consumption and the rate of engine, transmission, brake and tire wear are affected Gases and fluids from substances that con- by these factors: stitute a health hazard or react aggressively can escape even from securely closed con- operating conditions of your vehicle tainers.
Page 27 Introduction tions when disposing of materials. This helps contact with hot components of the exhaust to protect the environment. system for an extended period. WARNING Flammable material such as leaves, grass or Operating safety and vehicle approval twigs may ignite if they come into contact with Important safety notes hot parts of the exhaust system.
Page 28 Introduction Diagnostics connection Qualified specialist workshops The diagnostics connection is only intended An authorized Sprinter Dealer is a qualified for the connection of diagnostic equipment at specialist workshop. a qualified specialist workshop. A qualified specialist workshop has the nec- essary specialist knowledge, tools and quali-...
Page 29 It is advisable to register your vehicle with an safety authorized Sprinter Dealer. Inform an author- ized Sprinter dealer as soon as possible about USA only: any change of address or vehicle ownership. The following text is published as required of all manufacturers under Title 49, Code of U.S.
Page 30 ! For safety reasons, have add-on equip- applies to the identification and documenta- ment manufactured and installed accord- tion of modifications to the affected vehicle ing to the Sprinter body/equipment mount- components. ing directives in force. These body/equip- ment mounting directives ensure that the...
Page 31 This then affects the secur- We test genuine Sprinter parts, as well as ing of loads and the maximum loading conversion parts and accessories that have...
Page 32 The Service and Warranty Information Book- This includes, for example: let contains detailed information on the types operating conditions of system compo- of warranty that your Sprinter is covered by, nents, e.g. fluid levels. including: the vehicle's status messages and those of New Vehicle Limited Warranty its individual components, e.g.
Page 33 Introduction Services include, for example: repair services service processes warranty claims quality assurance The information is read out by employees of the service network (including manufactur- ers) using special diagnostic testers. Further information is available there if required. After a malfunction has been rectified, the information is deleted from the malfunction memory or is continually overwritten.
Page 35 Cockpit ..........34 Instrument cluster ......36 Steering wheel buttons ...... 39 Center console ........39 Overhead control panel ...... 40 Door control panel ......41 Further control panels ......41...
Page 36 Cockpit Cockpit Function Page Function Page Door control panel • Stowage compartment with interior light Light switch • Overhead control panel Combination switch Rear-view mirror • turn signals PARKTRONIC warning dis- • high-beam headlamps play • windshield wipers • rear window wiper Opens/closes the right- hand side window Cruise control lever...
Page 37 Cockpit Function Page Horn Opens the hood Steering wheel buttons...
Page 38 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer Reset button 9 Tachometer Menu button 4 • changes standard display f, g Brightens/dims the •...
Page 39 Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer with warn- b Brake fluid level too low ing and indicator lamps EBD malfunctioning Trailer brake force booster ®...
Page 40 Instrument cluster Function Page Function Page h Tire pressure loss or the tire 6 Reserve fuel pressure monitor is mal- Fuel filler cap open functioning (USA only) : Water in the fuel Tire pressure loss (Canada only) m Fuel filter dirty ¦...
Page 41 Center console Steering wheel buttons Center console Function Page Display On-board computer oper- ation Function Page Selects a submenu or Stowage compartment adjusts the volume W Up/increases the vol- Audio 10 or Audio 15 (see the separate operating X Down/reduces the instructions) volume Air-conditioning control...
Page 42 Overhead control panel Overhead control panel Function Page £ Switches the hazard warn- ing lamps on/off à Activates/deactivates ASR Central locking, interior/ Ã rear compartment Ä æ Activates/deactivates the distance warning function j Activates/deactivates Lane Keeping Assist Function Page Activates/deacti- Microphone for the mobile vates Blind Spot Assist phone...
Page 43 Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary heat- Opens/closes the left-hand ing on/off side window ±...
Page 44 Further control panels Control panel between the steering wheel and the ignition lock Function Page Switches the central rear compartment lighting on/off ; Engages/disengages all- wheel drive m Activates/deactivates LOW RANGE transmission ratio...
Page 45 Useful information ......44 Occupant safety ........44 Children in the vehicle ......53 Pets in the vehicle ....... 58 Driving safety systems ....... 58 Emergency exit ........62 Theft deterrent locking system ..63...
Page 46 If it is necessary to modify an airbag system to have fastened their seat belts correctly accommodate a person with disabilities, con- page 46) tact an authorized Sprinter dealership for have adjusted their seat and head restraint details. USA only: contact our Customer properly ( page 82).
Page 47 Occupant safety ning. Therefore, malfunctions can be detec- The seat belt system includes a belt force ted in good time. limiter for the relevant seat if the vehicle is equipped with a driver's front air bag. The 6 restraint system warning lamp in the instrument cluster lights up when the igni- On vehicles with a front-passenger bench tion is switched on.
Page 48 Occupant safety restraint system must be appropriate to the WARNING age, weight and size of the child If the seat belt is incorrectly fastened, it can- always observe the instructions and safety not protect as intended. Furthermore, an notes in the "Children in the vehicle" sec- incorrectly fastened seat belt can cause addi- tion of this Operator's Manual tional injury, for example, in an accident, dur-...
Page 49 Occupant safety pants are always wearing the seat belt cor- the "Loading guidelines" for securing objects, rectly while the vehicle is in motion. luggage or loads ( page 244). When fastening the seat belt, always make Fastening and adjusting seat belts sure that: the seat belt tongue is only inserted to the Observe the safety notes on the seat belt...
Page 50 Occupant safety The shoulder section of the seat belt must Press release button :, hold belt always be routed across the center of the tongue ; firmly and guide it back towards shoulder. Adjust the belt outlet if necessary. belt outlet =. To raise: slide belt outlet = upwards.
Page 51 Occupant safety belt. The air bag provides additional protec- wise be in the deployment area of the air tion in applicable accident situations. bags. Not all air bags are deployed in an accident. Always keep your feet in the footwell in The different air bag systems function inde- front of the seat.
Page 52 Occupant safety ment area of an air bag, e.g. to doors or side When deployed, the front air bags offer addi- windows. tional head and thorax protection for the occupants in the front seats. no heavy, sharp-edged or fragile objects are in the pockets of your clothing.
Page 53 Occupant safety Window curtain air bags Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air bag replaced. It is important for your safety and that of your passenger to have deployed air bags replaced and to have any malfunctioning air bags repaired.
Page 54 Occupant safety Method of operation the deformation characteristics of the vehi- During the first stage of a collision, the the characteristics of the object with which restraint system control unit evaluates impor- the vehicle has collided tant physical data relating to vehicle deceler- Factors which can only be seen and measured ation or acceleration, such as: after a collision has occurred do not play a...
Page 55 Children in the vehicle Children in the vehicle dren may burn themselves on these parts, particularly on the metal parts of the child Important safety notes restraint system. There is a risk of injury. Accident statistics show that children If you leave the vehicle, taking the child with secured in the rear seats are safer than chil- you, always ensure that the child restraint dren secured in the front seats.
Page 56: Child Restraint System
Further information about the correct child restraint system is available from any author- Replace child restraint systems which have ized Sprinter dealer. been damaged or subjected to a load in an accident as soon as possible. Have the secur- WARNING...
Page 57 Children in the vehicle Securing systems for child restraint systems Make sure you observe the manufacturer's include: installation and operating instructions of the child restraint system used. the seat belt system Before each journey, make sure that the the LATCH-type (ISOFIX) securing rings LATCH-type (ISOFIX) child restraint system is Top Tether anchorage points properly engaged in both LATCH-type (ISO-...
Page 58 Accident statistics show that children secured in the rear seats are safer than chil- dren secured in the front seats. For this rea- son, Mercedes-Benz strongly advises that you install a child restraint system on a rear seat.
Page 59 Children in the vehicle Rearward-facing child restraint system There is a risk of an accident and injury. Always activate the child-proof locks and The front-passenger front air bag cannot be override feature if children are traveling in the deactivated. Always install a rearward-facing vehicle.
Page 60 Driving safety systems Child-proof locks for the rear door Driving safety systems Overview In this section, you will find information about the following driving safety systems: ABS (Anti-lock Braking System) ASR (Acceleration Skid Control) BAS (Brake Assist System) EBD (Electronic Brake Force Distribution) (Electronic Stability Program) ®...
Page 61 Driving safety systems ASR (acceleration skid control) WARNING If ABS is faulty, the wheels could lock when General notes braking. The steerability and braking charac- teristics may be severely impaired. Addition- Important safety notes ally, further driving safety systems are deac- Observe the important safety guidelines for tivated.
Page 62 Driving safety systems braked. The traction is then increased in Only deactivate ASR in the situations descri- this situation. bed in the following. ® active brake intervention by ESP ! If you deactivate ASR, ESP ® will still inter- increase driving stability remains active. vene to stabilize the vehicle.
Page 63 Driving safety systems If a driven wheel spins due to lack of traction: ® (Electronic Stability Program) When pulling away, make use of the trac- Important safety notes ® tion control integrated in ESP . Depress Observe the important safety guidelines for the accelerator pedal as far as necessary.
Page 64 Emergency exit Crosswind Assist is active above a vehicle opened unless the vehicle is stationary. The speed of 50 mph (80 km/h) when the vehicle emergency exit window is the first window is driving straight ahead or cornering gently. behind the driver's seat on the driver's side. It is marked by the "Emergency Exit"...
Page 65 Contact an authorized Sprinter dealer or Arming and disarming call 1-877-762-8267 (in USA) or 1-800-387-0100 (in Canada).
Page 66 Theft deterrent locking system Deactivating The tow-away alarm remains disarmed until you lock the vehicle again. Disarm the tow-away alarm when locking your vehicle and: loading and/or transporting the vehicle, on a ferry or car transporter, for example parking on a moving surface, as split-level garage This will prevent false alarms.
Page 67 Useful information ......66 Key ............66 Central locking ........71 Driver's door and front-passenger door ............72 Sliding door ......... 72 Electrical step ........74 Rear doors ........... 75 Partition sliding door ......77 Side windows ........78...
Page 68 Further information can shift the automatic transmission out of park be obtained at any authorized Sprinter position P or shift manual transmission into Dealer. neutral.
Page 69 closed properly, none of the rear doors are page 197), it goes on when the vehicle is locked. unlocked. If you do not open a Cargo Van or If there is a key is in the ignition lock, the Passenger Van within approximately remote control is inoperative.
Page 70 Remote control battery Important safety notes WARNING Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury. Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention Driver's door immediately.
Page 71 trol still have sufficient charge. Otherwise, Align battery compartment cover : and change the batteries immediately. push it on until it audibly engages. Check the function of all the remote control If the remote control is checked within the buttons on the vehicle. signal reception range of the vehicle, press- ing the &...
Page 72 Problems with the key/remote control Problem Possible causes/consequences and M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the remote con- trol. The central locking system has malfunctioned.
Page 73 Central locking Central locking Locking and unlocking manually Important safety notes WARNING Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others. WARNING Do not leave children unsupervised in the vehicle, even if they are secured in a child...
Page 74 Sliding door mechanism of your vehicle can be obtained Driver's door and front-passenger from any authorized Sprinter Dealer. door If the automatic locking when driving function is activated, there is a risk of being locked out ! Only open the doors when road and traffic when the vehicle is pushed or towed.
Page 75 Sliding door the notes on the electrical step when opening Opening/closing from the inside and closing the sliding door ( page 74). Opening/closing from the outside Interior door handle on the sliding door The sliding door is equipped with an active retainer, which engages the door at the end stop when opened.
Page 76 Electrical step Electrical step once again so that the step can extend com- pletely. Important safety notes If the electrical step obstructs loading, If you do not use the grab handle and the step, you can prevent the step from extending you could injure yourself when getting in and when opening the sliding door via obstacle out of the vehicle.
Page 77 Rear doors Rear doors Important safety notes WARNING If you open a rear door, you could: endanger other people or road users be caught by oncoming traffic This is particularly the case if you open the rear door more than 90°. There is a risk of an accident and injury.
Page 78 Rear doors Opening the rear doors to an angle of Opening/closing from the outside 180° or 270° Opening the right-hand rear door Door retainer (example: right rear door) Pull handle :. Open the rear door to about 45°. Swing the rear door to the side until it Pull and hold door retainer : in the direc- engages.
Page 79 Partition sliding door Before closing the door, release door Pull the rear door firmly by the door handle retainer : from the detent and return it to to close it. its original position. To lock: slide latch ; to the right. The white section is no longer visible.
Page 80 Side windows Opening/closing the partition sliding WARNING door from the cargo compartment If children operate the side windows they could become trapped, particularly if they are left unsupervised. There is a risk of injury. Activate the override feature for the rear side windows.
Page 81 Side windows Resetting the side windows You must reset the side windows if there has been a malfunction or an interruption in the voltage supply. Turn the key to position 2 in the ignition lock. Pull the two power window switches and hold for approximately 1 second after clos- ing the side window.
Page 83 Useful information ......82 Seats ............ 82 Steering wheel ........88 Mirrors ..........88...
Page 84 Seats Useful information WARNING The seat belt does not offer the intended level This Operator's Manual describes all models of protection if you have not moved the back- as well as standard and optional equipment of rest to an almost vertical position. When brak- your vehicle that were available at the time of ing or in the event of an accident, you could going to print.
Page 85 Seats To adjust the seat fore-and-aft position: Adjust the head restraint so that it supports the back of the head at eye level. pull lever : up. The distance from the pedals should be Slide the seat forwards or back. such that you can depress them fully.
Page 86 Seats If the seat moves up and down frequently and The driver's seat and front-passenger seat to a great extent, you can lock the seat in the can be rotated by 50° and 180°. lower range. The seats engage when facing in the direction of travel as well as when facing in the opposite To engage the seat suspension lock: direction and also engage at an angle of 50°...
Page 87 Seats To fold the seat cushion back: fold down Rear bench seat (Passenger Van) the seat cushion by the rear edge. WARNING Slide the seat cushion under the seat back- If the rear bench seat is not installed as descri- rest into rear anchorage ;.
Page 88 Seats possible to correctly adjust the height and angle of the head restraints. Adjust the head restraint so that it is as close as possible to your head. Do not exceed the maximum permissible number of seats for models registered as passenger vehicles.
Page 89 Seats Armrests The three red indicator lamps in the c button show the activated heating level 1 to To set the armrest angle: fold the armrest upwards by more than 45° ;. The system automatically switches down The armrest is released. from level 3 to level 2 after approximately Fold armrest = forwards to the stop.
Page 90 Mirrors Steering wheel WARNING You could lose control of your vehicle if you do the following while driving: adjust the driver's seat, head restraint, steering wheel or mirrors fasten the seat belt There is a risk of an accident. Adjust the driver's seat, head restraint, steer- ing wheel and mirror and fasten your seat belt before starting the engine.
Page 91 Mirrors Exterior mirrors Adjust the exterior mirrors in such a way that you can get a good overview of road Important safety notes and traffic conditions. WARNING The exterior mirrors are automatically heated at low outside temperatures. The additional mirrors in the exterior mirrors reduce the size of the image.
Page 93 Useful information ......92 Exterior lighting ........92 Interior lighting ........97 Changing bulbs ........99 Windshield wipers ......107...
Page 94 Exterior lighting Useful information Light switch Operation This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 95 Exterior lighting This is not possible in countries where day- lamps, low-beam headlamps and the license time running lamps are a legal requirement. plate lamp. This excludes weather-related impairments to visibility, such as snow, fog or The daytime running lamps function must be spray.
Page 96 Exterior lighting To indicate: press the combination switch If your vehicle is only equipped with one rear fog lamp, you must turn the light in desired direction : or ; until it switch to L. engages. The combination switch automatically When the light switch is set to Ã...
Page 97 Exterior lighting Cornering lamps The cornering lamps improve the illumination of the road over a wide angle in the direction you are turning, enabling better visibility in tight bends, for example. The cornering light function switches on automatically, if: you are traveling at a speed of less than 25 mph (40 km/h) and you switch on a turn signal or turn the steering wheel.
Page 98 Exterior lighting Highbeam Assist In particular, the detection of obstacles can be restricted if there is: General notes poor visibility, e.g. due to fog, heavy rain or You can use this function to set the head- snow lamps to change between low beam and high dirt on the sensors or anything else cover- beam automatically.
Page 99 Interior lighting Headlamps fogged up on the inside The headlamps may fog up on the inside if there is high atmospheric humidity. Switch on the low-beam headlamps and drive off. The level of moisture diminishes, depend- ing on the length of the journey and the weather conditions (humidity and temper- ature).
Page 100 Interior lighting Switching the rear compartment Switching the rear/cargo compart- lighting on/off centrally (Passenger ment lamp on/off Van) Interior light with switch (example: Cargo Van) Rear compartment lighting switch Automatic control To switch on the rear compartment light- To switch off the interior lighting To switch on the interior lighting Automatic control To switch off the rear compartment light-...
Page 101 Changing bulbs Motion detector Changing bulbs Important safety notes WARNING The motion detector sends the invisible infra- DANGER red radiation emitted by LEDs (light emitting Xenon bulbs carry a high voltage. You can get diodes). an electric shock if you remove the cover of These LEDs are classified as class 1M lasers the Xenon bulb and touch the electrical con- and can damage the retina if you:...
Page 102 Changing bulbs Do not use a bulb that has been dropped or Low-beam headlamps: H7 55W that has scratches on its glass tube. High-beam headlamps: H7 55W The bulb could explode. Parking lamps/standing lamps: W5W Only use bulbs in closed lamps which have been designed for this purpose.
Page 103 Changing bulbs Switch off the lighting system. Open the hood ( page 252). Turn housing cover : counter-clockwise and remove. Example (halogen headlamps) Low-beam headlamp bulb holder Bulb holder for high-beam headlamp Bulb holder for parking lamp/standing lamp (halogen headlamps) Bi-Xenon headlamps: turn bulb holder Turn the corresponding bulb holder with with bulb ;...
Page 104 Changing bulbs Turn signal lamps Applying light pressure to the bulb, turn it counter-clockwise and remove it from the bulb holder. Press the new bulb into the bulb holder and screw it in clockwise. Position lamp lens ; and tighten screws :.
Page 105 Changing bulbs Lights Bulb type Rear fog lamps (driver's P21W side) Backup lamps P21W Tail lamps Retaining lugs Brake lamps Turn signal lamps Standing lamp/tail lamp Backup lamps Rear fog lamp Release retaining lugs ; and take the bulb holder out of the tail lamp. Switch off the lighting system.
Page 106 Changing bulbs License plate lamp Lights Bulb type Backup lamps P 21 W Rear fog lamps (driver's P 21 W side) License plate lamp R 5 W Tail lamps Switch off the lighting system. Insert a screwdriver or similar implement into recess ;...
Page 107 Changing bulbs Additional lamps Turn bulb holder ; and remove it. Remove the bulb from bulb holder ;. Additional turn signal lamp on the roof Press the new bulb into bulb holder ;. Screw bulb holder ; into the lamp unit. Carefully position the lamp housing and tighten screws :.
Page 108 Changing bulbs Front interior light Insert a new bulb =. Align lamp housing : on the left-hand side and engage. Vehicles with LED lighting: if an LED is faulty, consult a qualified specialist work- shop. Interior light without switch Type of lamp: K 18 W Switch off the interior lighting.
Page 109 Windshield wipers Cargo compartment lamp ! If the windshield wipers leave smears on the windshield after the vehicle has been washed in an automatic car wash, wax or other residues may be the reason for this. Clean the windshield using washer fluid after washing the vehicle in an automatic car wash.
Page 110 Windshield wipers The detent positions of the combination Switching the rear window wiper on/ switch correspond to the following wiper speeds: 0 Windshield wipers off Intermittent wipe II Normal wipe III Rapid wipe Canada only: If the windshield wipers are switched on and you stop the vehicle, the windshield wiper speed is reduced.
Page 111 Windshield wipers Hold the windshield wiper arm firmly when you change the wiper blade. If you release the windshield wiper arm without a wiper blade and it falls onto the windshield, the windshield may be damaged by the force of the impact.
Page 112 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M Solutions The windshield wiper Leaves or snow, for example, may be obstructing the windshield jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 113 Useful information ......112 Overview of climate control sys- tems ........... 112 Operating the climate control sys- tem ............. 116 Adjusting the air vents ..... 120 Operating the auxiliary heating system ..........122 Operating the cargo compartment air vents ..........133...
Page 114 Overview of climate control systems Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 115 Overview of climate control systems Heating control panel Sets the temperature ( page 117) z Defrosts the windshield ( page 118) K Sets the airflow ( page 118) z Defrosts the windshield ( page 118) e Activates and deactivates air-recirculation mode ( page 120) Sets the air distribution ( page 117)
Page 116 Overview of climate control systems Control panel for the air-conditioning system Sets the temperature ( page 117) z Defrosts the windshield ( page 118) Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow e Activates and deactivates air-recirculation mode ( page 120) x Switches the reheat function (window air dehumidification) on and off page 118)
Page 117 Overview of climate control systems Rear-compartment heating control panel i Switches rear-compartment heating on and off ( page 116) K Sets the airflow ( page 118) Sets the temperature ( page 117) Information on rear-compartment heating For optimum climate control, set the temper- ature control to the middle level.
Page 118 Operating the climate control system Control panel for rear-compartment air-conditioning system Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow Sets the temperature ( page 117) Blower setting bar display i Switches rear-compartment air-conditioning on and off ( page 116) Activating/deactivating climate con- Information on rear-compartment air...
Page 119 Operating the climate control system Activating/deactivating rear-compart- Sets the temperature ment climate control via the control Increasing and reducing temperature in panel the front compartment via the control Turn the key to position 2 in the ignition panel lock. Only change the temperature in small incre- Vehicle with rear-compartment heating/ ments.
Page 120 Operating the climate control system Directs air to the windshield, the air Close the center air vents ( page 121) and vents and into the footwell the air outlets for the headroom and the rear compartment ( page 121). Directs air to the air vents and into the footwell Direct the side air vents towards the side windows and open the defroster vents for...
Page 121 Operating the climate control system Start the engine. If the windows still fog up, set the control as described for defrosting ( page 118). To switch on/off: press the z switch. Vehicle with air conditioning The indicator lamp in the z button comes on when the windshield heating is Activate cooling with air dehumidification switched on.
Page 122 Adjusting the air vents switched off prematurely or cannot be acti- Switch on climate control ( page 116). vated. To activate: set the temperature control of rear-compartment heating = ( page 115) Switch off any consumers that are not or rear-compartment air conditioning sys- required, e.g.
Page 123 Adjusting the air vents Setting the center air vents Adjusting air vents for the passenger compartment Center air vent, left Air vents (example: right-hand side of the vehicle) Center air vent, right Thumbwheel for center air vent, right You can use the air vents to ventilate the vehicle interior on the left and right, in the rear Thumbwheel for center air vent, left and the headroom.
Page 124 Operating the auxiliary heating system On vehicles with rear-compartment air con- When the auxiliary heating is switched on, ditioning, adjustable air vents are integrated make sure that: into the roof duct. no flammable materials come into contact To adjust the airflow: open or close the with hot vehicle components air flap in air vents : as needed.
Page 125 Operating the auxiliary heating system auxiliary heating system and the heater boos- tion of charge depends on the outside tem- ter function switch off automatically. perature and on the electrical consumers switched on. Outside tempera- Engine runtime Heating time ture The heating time when operating the auxiliary Above 32 ‡...
Page 126 Operating the auxiliary heating system The switch-on time selected is displayed. Switch the heater booster function on or off with the ¢ button ( page 130). Wait 10 seconds for the standard display to appear. To activate the auxiliary heating sys- The switch-on time is selected.
Page 127 Operating the auxiliary heating system Setting the switch-on time The remote control has a maximum range of approximately 600 meters. This range is Use the same method to select a switch-on reduced by: time as described in the "Preselecting a sources of interference switch-on time"...
Page 128 Operating the auxiliary heating system When indicator lamp : flashes red, the Signaling Meaning auxiliary heating is switched off. Flashes green Change operating duration active Changing the operating duration Flashes alter- Remote control in syn- Switch on the remote control. nately red and chronizing mode When indicator lamp : flashes red, press...
Page 129 Operating the auxiliary heating system The remote control is in synchronizing set the operating duration to between 10 mode. and 120 minutes or to continuous opera- tion If you press the Ü button again on the set the heating level (preselected temper- remote control after starting synchroniza- ature) to a range between 10 and 30 tion, you will only synchronize this remote...
Page 130 Operating the auxiliary heating system Using the Û or â button, set the Selects options in program column : or minute value or select the à symbol for menu bar ; (backwards) continuous operation. Reduces values Press the b button. The operating duration is stored.
Page 131 Operating the auxiliary heating system Setting the preselection time Set the day and time as described in the "Setting the day, time and operating dura- WARNING tion" section ( page 128). The auxiliary heating must not be operated if The preselection time is stored. The pro- there are highly flammable substances gram column disappears.
Page 132 Operating the auxiliary heating system Using the Û and â buttons, set the will be switched on the next time the engine is desired heating level to a range between 10 started (memory function). and 30. Switch the auxiliary heating on or off with Press the b button.
Page 133 Operating the auxiliary heating system Remove battery cover ; using a suitable implement, e.g. a coin, by turning it coun- ter-clockwise. Check the seal on battery cover ; for damage and, if necessary, replace. Remove old batteries =. Insert new, clean battery = into the bat- tery tray with the positive pole facing upwards.
Page 134 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M Solutions The indicator lamp on The remote control battery is discharged. Data transmission is not the remote control possible. flashes red rapidly. Replace the remote control battery ( page 130).
Page 135 Operating the cargo compartment air vents Problem Possible causes/consequences and M Solutions The low-voltage protection system integrated in the control unit switches off the auxiliary heating because the on-board voltage is less than 10 V. Have the alternator and battery checked. The fuse is blown.
Page 137 Useful information ......136 Breaking-in notes ......136 Driving ..........136 Automatic transmission ....142 Refueling ..........145 Parking ..........149 Driving tips ........151 Driving systems ........ 159 Working mode ........175 Towing a trailer ......... 175...
Page 138 Driving Useful information drive train on your vehicle have been replaced. This Operator's Manual describes all models as well as standard and optional equipment of Driving your vehicle that were available at the time of going to print. Country-specific variations are Important safety notes possible.
Page 139 Driving Battery isolating switch Important safety notes ! Make sure that the key is in position 0 in the ignition lock and wait at least 20 sec- onds before disconnecting or connecting the battery isolating switch. You could oth- erwise damage electrical system compo- nents.
Page 140 Driving Key positions operation, care and maintenance should be observed. Rectify any noticeable defects before com- mencing the journey. Checks in the vehicle Emergency equipment and first-aid kit Check the equipment to make sure that it is accessible, complete and ready for use. The first aid and breakdown assistance equip- ment is in the front door stowage compart- To insert and remove the key, lock the...
Page 141 Driving Wear suitable footwear to ensure correct usage of the pedals. Secure the load as per the loading guide- lines ( page 244). Stow luggage items securely. Secure the load as per the loading guidelines page 244). Make sure that the floormats and carpets are properly secured so that they cannot slip and obstruct the pedals.
Page 142 Driving You can also deactivate the automatic lock- Depending on the equipment installed, ing feature ( page 71). the vehicle either automatically locks cen- trally after switching on the ignition or after pulling away. The locking knobs in the Reverse warning device doors drop down.
Page 143 Driving Problems with the engine Problem Possible causes/consequences and M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again. be heard.
Page 144 Automatic transmission Problem Possible causes/consequences and M Solutions The engine does not The on-board voltage is too low. The battery is too weak or dis- start. charged. The starter motor can- Jump-start the vehicle ( page 280). not be heard. If the engine cannot be jump-started, the starter motor is faulty.
Page 145 Automatic transmission Selector lever positions Changing gear The 5-speed automatic transmission adapts Park position to your individual driving style by continu- This prevents the vehicle from roll- ously adjusting its shift points. These shift ing away when stopped. Only move point adjustments take into account the cur- the selector lever to P if the vehicle rent operating and driving conditions.
Page 146 Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the auto- current shift range directly to D.
Page 147 Refueling Problems with the transmission Problem Possible causes/consequences and M Solutions The transmission mal- The transmission is losing oil. functions when shifting Have the transmission checked immediately at a qualified spe- gear. cialist workshop. The acceleration char- The transmission is in emergency mode. acteristics have deter- It is only possible to shift into second gear or reverse gear R.
Page 148: Refueling Procedure
Refueling ! Do not switch on the ignition if you acci- engine and, if applicable, the auxiliary heating dentally refuel with the wrong fuel. Other- before refueling. wise, the fuel will enter the fuel lines. Notify a qualified specialist workshop and have WARNING the fuel tank and fuel lines drained com- Fuel is poisonous and hazardous to health.
Page 149 Refueling Turn fuel filler cap ; counter-clockwise, Diesel Exhaust Fluid (DEF) remove it and let it hang from strap :. Important safety notes Completely insert the filler neck of the fuel pump nozzle into the tank and refuel. Environmental note Only fill the tank until the pump nozzle Dispose of DEF in an environmentally respon- switches off.
Page 150 Refueling Lockable filler cap Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary. If you switch off the engine at a low out- side temperature and add DEF, restart the engine after refueling. If you leave the vehi- cle parked without restarting the engine and the DEF freezes in the DEF tank, the on- board computer will only be able to register...
Page 151 Parking Parking On vehicles with a battery isolating switch, switch off the power supply if the vehicle is Important safety notes to be out of use for a longer period of time. Always park your vehicle safely and according WARNING to legal requirements and secure it against Flammable material such as leaves, grass or rolling away.
Page 152: Parking Brake
Parking To apply the parking brake: pull brake Parking brake lever : up as far as the last possible WARNING detent. If you leave children unsupervised in the vehi- The c warning lamp in the instrument cle, they could set it in motion by, for example: cluster lights up if the engine is running.
Page 153 Driving tips To remove the wheel chock on Cab Apply the parking brake. Chassis: pull the locking springs down and Turn the key to position 0 in the ignition remove the wheel chock. lock and remove it. The immobilizer is activated. When stowing the wheel chock, make sure that it is secured in the retainer with Secure the vehicle to prevent it from rolling...
Page 154: Overrun Cutoff
Have all maintenance work carried out as qualified and authorized technicians at a indicated by the service intervals in the Sprinter dealer. Maintenance Booklet or by the service The engine settings must not be changed interval display.
Page 155 60 mph (100 km/h) or 75 mph (120 km/h). on the inside title page. Details can be found We recommend that you use an authorized in the Maintenance Booklet. Sprinter Dealer for the programming of the maximum speed. Before overtaking, take into consideration Short journey...
Page 156 You can obtain further information from any authorized Sprinter dealer. Heavy and light loads WARNING Braking If you rest your foot on the brake pedal while Important safety notes driving, the braking system can overheat.
Page 157 Mercedes-Benz For this reason, avoid tire ruts and brake care- fully. brake pads/linings that have been approved by Mercedes-Benz or are of an equivalent standard of quality Other brake discs or brake pads/linings can compromise the safety of your vehicle.
Page 158: Driving In Winter
Driving tips Therefore, in heavy rain or other conditions in becomes trapped in snow. There is a risk of which hydroplaning can occur, drive as fol- fatal injury. lows: If you leave the engine or the auxiliary heating reduce your speed running, make sure the exhaust pipe and area around the vehicle are clear of snow.
Page 159 Driving tips If the vehicle threatens to skid or cannot be WARNING stopped when moving at low speed: Flammable material such as leaves, grass or Shift the transmission to neutral position twigs may ignite if they come into contact with hot parts of the exhaust system.
Page 160 Driving tips When driving on rough terrain, do not shift the drive over obstacles, have the front transmission into the neutral position. You passenger direct you. could lose control when attempting to brake We recommend that you additionally the vehicle with the service brake. If your carry a shovel and a recovery rope with vehicle cannot manage an uphill slope, drive shackle in the vehicle.
Page 161 Driving systems Observe the following points after driving off- eign objects which can lead to imbalances road, on construction sites and before driving and thus cause vibrations. on public roads: Vehicles with all-wheel drive: deactivate Driving systems all-wheel drive ( page 169).
Page 162 Driving systems Do not use cruise control: Other drive and brake systems not descri- bed in this Operator's Manual, such as a in traffic conditions that are unsuitable for retarder, may affect cruise control. You can driving at a constant speed, e.g. in heavy find information on this in the separate traffic, on winding roads or off-road.
Page 163 Driving systems this delay into account when setting the ® or ASR intervenes speed. there is a malfunction in the ESP ® , ASR or Briefly push the cruise control lever up : ABS system to increase the speed or down = to reduce the speed.
Page 164 Driving systems Problems with cruise control Problem Possible causes/consequences and M Solutions On vehicles with steer- The display shows a high-priority message. Thus a change in speed ing wheel buttons, the is not possible. speed cannot be set Proceed as instructed by the message in the display. when cruise control is Deactivate cruise control activated.
Page 165 Driving systems Distance Warn Distance Warn Up to a speed of about 45 mph (70 km/h), the cluster lights up and the ing Deactivated ing Deactivated distance warning function can also react to message appears. stationary obstacles, such as stopped or To activate: press the æ...
Page 166 Driving systems Adaptive Brake Assist aids you when braking Following damage to the front end of the vehi- during hazardous situations at speeds above cle, have the configuration and operation of 20 mph (30 km/h). With the help of Adaptive the radar sensor checked at a qualified spe- Brake Assist, the distance warning signal can cialist workshop.
Page 167 Driving systems radar system only. Removal, tampering, or and behind the protective strips of the B-pil- altering of the device will void any warran- lars. ties, and is not permitted by the FCC. Do If the lanes are narrow, vehicles driving in the not tamper with, alter, or use in any non- lane beyond the lane next to your vehicle may approved way.
Page 168 Driving systems Activating/deactivating Blind Spot Assist Blind Spot Assist is activated when you switch on the ignition. Turn the key to position 2 in the ignition lock. Warning lamps : in the exterior mirrors light up red for approximately 1.5 seconds and then turn yellow.
Page 169 Driving systems The system may be impaired or may not func- tion if: if the vehicle is incorrectly loaded page 244) there is poor visibility, e.g. due to insuffi- cient illumination of the road, or due to snow, rain, fog or spray there is glare, e.g.
Page 170 Ã indicator lamp in the instrument clus- Damage of this sort is not covered by the ter flashes and then goes out. Mercedes-Benz Limited Warranty. All On vehicles with steering wheel but- wheels must remain either on the ground or tons: be fully raised.
Page 171 Driving systems Four- get the full benefit from the all-wheel drive then shows the following message: wheel drive active. system. For information on "Driving off-road", see If the engaging/disengaging process fails, page 157). the indicator lamp in the ; button flashes three times briefly.
Page 172 Driving systems Engaging and disengaging LOW RANGE warning tones. The warning ranges in front of and behind the vehicle are indicated by dif- ferent warning tones. PARKTRONIC is activated automatically when you: turn the key to position 2 in the ignition lock release the parking brake and move the selector lever to D, N or R.
Page 173 Driving systems Range of the sensors Rear sensors PARKTRONIC does not account for obstacles Center Approx. 71 in that are: (180 cm) beneath its detection range, e.g. persons, Corners Approx. 39 in animals or objects (100 cm) above its detection range, e.g. overhanging loads, overhangs or truck loading ramps Minimum distance Center...
Page 174 Driving systems Warning displays Selector lever Monitoring position Front area R or N Front and rear area No areas activated One or more segments light up as the vehicle approaches an obstacle, depending on the vehicle's distance from the obstacle. From the: Warning display, front area sixth segment, an intermittent warning...
Page 175 Driving systems Press the f button. If PARKTRONIC is deactivated, the indica- tor lamp in the switch lights up. Towing a trailer PARKTRONIC detects a coupled trailer if your vehicle is equipped with the corresponding electrical installations for trailer towing. PARKTRONIC is deactivated for the rear area when you establish an electrical connection between your vehicle and a trailer.
Page 176 Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop. A warning tone also sounds for approx- imately 2 seconds.
Page 177 Towing a trailer Working mode ADR is automatically deactivated if: you release the parking brake. ADR (working speed governor) the brake pedal is depressed. General notes the vehicle moves. the control unit detects a malfunction. When activated, ADR automatically increases the engine speed to a preset speed or a speed Setting the working speed you have set.
Page 178 Towing a trailer sure nobody is standing between the vehicle on the trailer tow hitch. This can cause dam- and the trailer. age to the vehicle and the trailer may come A trailer which is incorrectly coupled to the loose during the journey. The handling may be towing vehicle could break away.
Page 179 If you require any further explanation of the information contained in the Operator's Man- The maximum permissible speed for vehicle/ ual, please contact an authorized Sprinter trailer combination depends on the type of dealer. trailer. Before setting off, check the vehicle...
Page 180 Towing a trailer When driving in mountainous areas, note The subharness of the vehicle has a cable that the power output of the engine, and connection to the brake lamp indicator with it its gradient climbing capability, lamp. decrease with increasing altitude. Observe the maximum permissible trailer dimensions (width and length).
Page 181 Towing a trailer and get used to the new handling charac- inclines, restrict the shift range. Select shift range 4, 3, 2 or 1. teristics. Before driving, check: Driving in a low gear and at a low speed reduces the risk of damaging the engine. that the trailer tow hitch and ball cou- pling are secure When driving on a downhill gradient, shift to...
Page 182 Towing a trailer Apply the parking brake of the trailer. When driving with a trailer, you should not exceed the permitted Gross Combination In addition, secure the trailer against rolling Weight Rating (GCWR). away with a wheel chock or similar object. The permissible values, which must not be Remove the trailer cable and safety chains exceeded, can be found in your vehicle docu-...
Page 183 Towing a trailer (GAWR), the gross trailer weight (GTW), the gross combination weight rating (GCWR) and the noseweight of the trailer drawbar (TWR). Trailer power supply ! Incorrect wiring of the connector plug could, under certain circumstances, cause malfunctions in the vehicle's other elec- tronic systems.
Page 185 Useful information ......184 Important safety notes ..... 184 Instrument cluster ......184 On-board computer (vehicles with- out steering wheel buttons) .... 186 On-board computer (vehicles with steering wheel buttons) ....188 Display messages ......201 Indicator and warning lamps in the instrument cluster ......
Page 186 Instrument cluster Useful information You must observe the legal requirements for the country in which you are currently driving when operating the on-board computer. This Operator's Manual describes all models as well as standard and optional equipment of The on-board computer display only shows your vehicle that were available at the time of messages and warnings from certain sys- going to print.
Page 187: Instrument Lighting
Instrument cluster The display in the instrument cluster is acti- On vehicles without steering wheel buttons vated when you: page 187) and on vehicles with steering wheel buttons ( page 191), the outside tem- open the driver's door perature display is in the display. turn the key to position 2 in the ignition lock Changes in the outside temperature are dis- press the 9 reset button...
Page 188 On-board computer (vehicles without steering wheel buttons) see Operator's Manual message appears Fuel filler flap location indicator t: the in the display. fuel filler flap is on the left-hand side. Fuel filler flap location indicator u: the fuel If the supply of DEF falls below the reserve XX starts filler flap is on the right-hand side range of 0.8 US gal (3.0 l), the...
Page 189 On-board computer (vehicles without steering wheel buttons) Standard display Tire pressure monitor ( page 295) Setting the time ( page 187) Activating/deactivating Highbeam Assist page 196) Setting the daytime running lamps page 92) Setting the time Odometer Turn the key to position 2 in the ignition Trip odometer lock.
Page 190 On-board computer (vehicles with steering wheel buttons) Turn the key to position 2 in the ignition You can control the display and the settings in the on-board computer with the buttons on lock. the steering wheel. Press the 4 menu button repeatedly until the L indicator lamp flashes and the Display message appears in the display.
Page 191 Operation of the audio equipment using the steering wheel buttons and making set- tings using the AUDIO menu only function with Sprinter audio equipment. If you are using audio equipment from another man- ufacturer, the described functions may be restricted or not available at all.
Page 192 On-board computer (vehicles with steering wheel buttons) Menu overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation The illustration shows the menus on a vehicle ? Settings menu ( page 192) with Audio 15.
Page 193 Trip odometer tings using the AUDIO menu only function Outside temperature or digital speedom- with Sprinter audio equipment. If you are eter using audio equipment from another man- Clock ufacturer, the described functions may be restricted or not available at all.
Page 194 On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Instrument cluster ( page 193) Units and language settings Switch on the audio equipment (see the separate operating instructions). Status bar settings Press the V or U button repeatedly Time( page 195) until the station selected appears in the...
Page 195 On-board computer (vehicles with steering wheel buttons) Selecting submenus Using the steering wheel buttons Press the V or U button repeatedly Settings Settings until the menu appears in the display. Press and hold the 9 reset button for approximately 3 seconds. You will see a message in the display prompting you to press the 9 reset button again to confirm.
Page 196 On-board computer (vehicles with steering wheel buttons) Press the W or X button to select the Using the steering wheel buttons Inst. cluster submenu. Press the V or U button repeatedly Settings Press the 9 button to select the until the menu appears in the perat.
Page 197 On-board computer (vehicles with steering wheel buttons) Tire Selecting the display for the status bar Press the 9 button to select the pres. function. The selection marker is on the current set- ting. Press the W or X button to select the unit for the tire pressure in the display: or psi.
Page 198 On-board computer (vehicles with steering wheel buttons) Switching the daytime running lamps on/ Press the W or X button to select the Clock/Date submenu. Press the 9 button to select the 12/24 h function. The selection marker is on the current set- ting.
Page 199 On-board computer (vehicles with steering wheel buttons) Headlamps Switching surround lighting on or off In the submenu, you can set whether and for how long you wish the exte- rior lighting to remain on after closing the doors. Using the steering wheel buttons Press the V or U button repeatedly Settings until the...
Page 200 On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons For further information about Blind Spot Assist; see ( page 164). Press the V or U button repeatedly Settings Settings until the menu appears in the Heating submenu display.
Page 201 On-board computer (vehicles with steering wheel buttons) Inst. cluster This function pertains to the Average speed Lighting (instrument cluster) menu, the Average fuel consumption Vehicle menu and the menu. Using the steering wheel buttons Using the steering wheel buttons Press the V or U button to select Press the V or U button repeatedly After start.
Page 202 If you have connected a mobile phone to the Dialing a number from the phone book Sprinter hands-free system, you can operate You can enter new telephone numbers into it using the functions in the menu.
Page 203 Display messages Using the steering wheel buttons Using the steering wheel buttons Use the V or U button to select the Use the V or U button to select the menu. menu. The display shows the mobile phone opera- The display shows the mobile phone opera- tional readiness symbol.
Page 204 Display messages Message memory able to protect you or others as they are designed to do. The on-board computer only records and Always have service work carried out at a shows malfunctions and warnings from cer- qualified specialist workshop. tain systems. Therefore, make sure that your vehicle is safe to use.
Page 205 Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M Solutions NO TPMS TPMS message is displayed for 30 seconds. The message is also displayed after 30 seconds. The tire pressure monitor has malfunctioned. Have the tire pressure monitor and the wheels checked at a qualified specialist workshop.
Page 206 Display messages Display messages Possible causes/consequences and M Solutions StArtS RExx In addition, the yellow å DEF indicator lamp lights up and a warning tone sequence sounds. The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve mark.
Page 207 Display messages Display messages Possible causes/consequences and M Solutions flashes for 5 seconds, the Ã indicator lamp also flashes and then lights up constantly. Lane Keeping Assist is deactivated and temporarily inoperative. Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
Page 208 Display messages Display messages Possible causes/consequences and M Solutions Blind_Err flashes for 5 seconds, the yellow indicator lamps flash in the exte- rior mirrors and then light up constantly. Blind Spot Assist is faulty. Visit a qualified specialist workshop. flashes for 5 seconds, the Ä indicator lamp also flashes and then lights up constantly.
Page 209 Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M Solutions ABS has been deactivated due to a malfunction. ESP ® , ASR and Visit workshop BAS, as well as cruise control, have also been deactivated as a result.
Page 210 Display messages Display messages Possible causes/consequences and M Solutions ASR has been deactivated due to a malfunction. The engine power output may be reduced. Visit workshop WARNING The driven wheels can spin when accelerating. There is an increased risk of skidding and accidents. Drive on with care.
Page 211 Display messages Display messages Possible causes/consequences and M Solutions There is insufficient brake fluid in the fluid reservoir. Brake fluid Visit WARNING workshop Braking performance can be impaired. There is a risk of an accident. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 212 Display messages Display messages Possible causes/consequences and M Solutions ® has been deactivated due to a malfunction. As a result, Visit workshop cruise control has also been deactivated. Engine power output may be reduced. WARNING If ESP ® is not operational, ESP ®...
Page 213 Display messages Lights Display messages Possible causes/consequences and M Solutions The left-hand low beam is faulty Halogen headlamps: replace the bulb as soon as possible Low beam left page 100). Bi-Xenon headlamps: consult a qualified specialist workshop as soon as possible. The right-hand low-beam headlamp is faulty Halogen headlamps: replace the bulb as soon as possible Low beam right...
Page 214 Display messages Display messages Possible causes/consequences and M Solutions The high-mounted brake lamp is faulty . This display message will only appear if all LEDs have failed. Third brake lamp Consult a qualified specialized workshop as soon as possible. The left high-beam headlamp is faulty Replace the bulb as soon as possible ( page 100).
Page 215 Display messages Display messages Possible causes/consequences and M Solutions The left-hand tail lamp is faulty. Replace the bulb as soon as possible ( page 103). Tail lamp left The right-hand tail lamp is faulty. Replace the bulb as soon as possible ( page 103).
Page 216 Display messages Engine Display messages Possible causes/consequences and M Solutions Exhaust Filter: The automatic regeneration of the diesel particle filter is not suf- Drive at high ficient or has malfunctioned. engine speed. See Drive at an engine speed of above 2000 rpm until the display Oper.
Page 217 Display messages Display messages Possible causes/consequences and M Solutions The yellow ; Check Engine indicator lamp also lights up and å three short warning tones sound. XX starts remaining After the message appears for the first time, the remaining DEF supply will last for approximately 1200 miles (1900 km).
Page 218 Display messages Display messages Possible causes/consequences and M Solutions The fuel level has fallen into the reserve range. Refuel at the nearest gas station ( page 145). Reserve fuel Drive to a filling stat. The water that has collected in the water separator has reached the maximum level.
Page 219 Display messages Display messages Possible causes/consequences and M Solutions There is not enough or no oil in the engine. There is a danger of engine damage. Engine oil level Stop the vehicle as soon as possible, paying attention to road Stop, turn engine and traffic conditions.
Page 220 Display messages Display messages Possible causes/consequences and M Solutions Lane Keep. Assist Lane Keeping Assist is faulty. Inoperative Have Lane Keeping Assist checked at a qualified specialist workshop. Blind Spot Assist Blind Spot Assist is faulty. Inoperative Have Blind Spot Assist checked at a qualified specialist work- shop.
Page 221 Display messages Display messages Possible causes/consequences and M Solutions Tire pres.- The tire pressure monitor is not receiving signals from one or more monitor inopera wheels because: tive No wheel sen a wheel has been replaced with the spare wheel without wheel sors electronics.
Page 222 Display messages Vehicle Display messages Possible causes/consequences and M Solutions The power assistance for the steering has malfunctioned. You Ð need to steer more forcefully. Steering Assis Carefully continue to a qualified specialist workshop and have tance Failure the steering checked immediately. The battery is not being charged.
Page 223 Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M Solutions The key is no longer working. Visit a qualified specialist workshop. Replace key Visit workshop Indicator and warning lamps in the instrument cluster When switching on the ignition, some systems carry out a self-test. Some indicator and warn- ing lamps may temporarily turn on or start to flash.
Page 224 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions d The yellow ASR/ ASR is deactivated. ® warning WARNING lamp is lit while The driven wheels can spin when accelerating. the engine is running. There is an increased risk of skidding and accidents. Activate ASR again.
Page 225 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions b When towing a WARNING trailer: the red The brake force booster in the trailer is faulty. brake system The driving and braking characteristics of your vehicle could indicator lamp is change.
Page 226 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions : The yellow ASR/ ASR and BAS have been deactivated due to undervoltage. BAS indicator The battery may not be being charged. lamp is lit while WARNING the engine is running.
Page 227 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions h The yellow ESP ® ® is deactivated due to undervoltage or a malfunction. As a indicator lamp is result, cruise control has also been deactivated. lit while the Engine power output may be reduced.
Page 228 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions # The yellow brake The brake pads/linings have reached their wear limit. pad wear indica- WARNING tor lamp is lit Braking performance can be impaired. after the engine is started or There is a risk of an accident.
Page 229 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions 4 On vehicles with There is a malfunction in the engine oil level display. a diesel engine, Have the vehicle checked immediately at a qualified specialist the yellow workshop.
Page 230 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions The yellow The fuel filler cap is not closed. reserve fuel Close the fuel filler cap. warning lamp is You will hear a click when the fuel filler cap is closed fully. on.
Page 231 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions % If you turn the At extremely low temperatures, the engine may not start. key to position 2 There is a malfunction in the preglow system. in the ignition Have any malfunction rectified at a qualified specialist work- lock, the yellow...
Page 232 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions h US vehicles The tire pressure monitor has malfunctioned. only: Have the tire pressure monitor and the wheels checked at a The yellow tire qualified specialist workshop. pressure moni- tor warning lamp flashes for...
Page 233 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions b When the key is One of the exterior lighting bulbs is faulty, with the exception of the turned to posi- perimeter lamps and the trailer lighting. tion 2 in the igni- Depending on the equipment, the bulb failure indicator can fail tion lock, the...
Page 235 Useful information ......234 Stowage spaces and stowage com- partments .......... 234 Cup holder ......... 238 Bottle holder ........238 Ashtray ..........239 Cigarette lighter ........ 239 12 V socket ........240 Mobile phone ........240 Additional communications equip- ment ........... 241...
Page 236 Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 237 Stowage spaces and stowage compartments Eyeglasses compartment in the over- head control panel Stowage space (example: front passenger side) To open: briefly press cover :. The eyeglasses compartment opens down- wards. To close: press the eyeglasses compart- ment into the overhead control panel until it engages.
Page 238 Stowage spaces and stowage compartments Stowage compartment in the center On vehicles with a partition, stowage console space : can only be loaded from the cargo compartment. Stowage space above the windshield ! The right and left stowage spaces may be loaded with a maximum of 5.5 lb (2.5 kg) each.
Page 239 Stowage spaces and stowage compartments To fold the seat cushion back: fold down To fold up the rear bench seat: lift seat the seat cushion by the rear edge. cushion : out of the front anchorage and fold it upwards in the direction of the arrow. Slide the seat cushion under the seat back- rest into rear anchorage ;.
Page 240 Bottle holder Cup holder Cup holders in the center console Important safety notes WARNING The cup holder cannot hold a container secure whilst traveling. If you use a cup holder whilst traveling, the container may be flung around and liquid may be spilled. The vehicle occu- pants may come into contact with the liquid and if it is hot, they may be scalded.
Page 241 Cigarette lighter To open: fold out the ashtray. Ashtray To remove the insert: press retaining Ashtray in the center console clip : down and remove the ashtray from the trim. To replace the insert: insert the ashtray down into the trim and close it. Cigarette lighter WARNING You can burn yourself if you touch the hot...
Page 242 Mobile phone In order to use the hands-free system, you will Important safety notes need a special bracket. The Sprinter acces- sories include brackets for various mobile WARNING phone models. If you operate information systems and com-...
Page 243 Additional communications equipment Sprinter telephone system. You can recog- You will find information on installing electri- nize suitable holders for your mobile phone cal or electronic equipment in the “Vehicle by the imprinted star and the B6 spare part electronics” section ( page 320).
Page 245 Useful information ......244 Loading guidelines ......244 Load distribution ....... 246 Securing loads ........246 Carrier systems ......... 249...
Page 246 Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, it is advisable to store it out- This Operator's Manual describes all models side the vehicle. as well as standard and optional equipment of WARNING your vehicle that were available at the time of going to print.
Page 247 Loading guidelines Tire pressure: check the tire pressure and Always observe the operating instructions of the respective manufacturer when using suit- correct if necessary ( page 292). able load securing aids or tie downs. In par- Cargo compartment floor: clean the ticular, the information on service life.
Page 248 Securing loads Observe the following notes: Always switch off the engine before opening the sliding door or rear door. Never drive the Do not stack loads higher than the upper vehicle when the sliding door or rear door is edge of the backrests. open.
Page 249 Securing loads maximum loading capacity of the weakest Fill spaces between the load and the cargo cargo tie-down point into account. compartment walls or wheel housings (form-locking). Use rigid load securing aids, If you brake hard, for example, the forces such as wedges, wooden fixings or pad- acting could be up to several times the ding.
Page 250 Securing loads Securing loads on the cargo compartment floor by lashing them down is only recom- mended for lightweight loads. Place non-slip mats (anti-slip mats) under the load to increase load security. Installing/removing cargo tie-down rings for the load rails WARNING Cargo tie-down point (example: Cargo Van without If the cargo tie-down ring is not properly...
Page 251 300 miles (500 km). Rear ladder rack We recommend that you only use roof Pay attention to the important safety notes in racks tested and approved by Sprinter. the "Loading guidelines" section These help avoid vehicle damage. page 244).
Page 253 Useful information ......252 Engine compartment ......252 Vehicle interior ......... 260 Maintenance ........260 Battery ..........262 Care ............ 268...
Page 254 Engine compartment Useful information If you need to do any work inside the engine compartment: This Operator's Manual describes all models switch off the ignition as well as standard and optional equipment of never reach into the area where there is a your vehicle that were available at the time of risk of danger from moving components, going to print.
Page 255 Engine compartment Swing the hood upwards until support strut = engages and the hood is supported. Closing the hood WARNING If the hood is unlatched, it could tip forward during rapid deceleration of the vehicle and hit persons or objects within its path. There is a risk of an accident and injury.
Page 256 Engine compartment Checking the oil level shown in the dis- Overview of the engine compartment play If at extremely low temperatures no engine oil level is displayed after 5 minutes, repeat the engine oil level check after another 5 minutes. If an oil level reading is still not displayed, check the engine oil level with the dipstick page 255).
Page 257: Oil Level
Engine compartment 1.0 qts 1.0 qts Observe Observe Add the amount of oil Repeat the engine oil wait. wait. shown ( page 256). measurement after about 1.5 qts 1.5 qts period period 5 minutes if the engine is Check the engine oil level 2.0 qts 2.0 qts at normal operating tem-...
Page 258 Engine compartment OM651 4-cylinder diesel engine: At outside temperatures between 32 ‡ (–0 †) and 86 ‡ (30 †), the oil level can be checked when the engine is cold. Measuring the engine oil when the engine is cold is less precise than measuring when the engine is at normal operating temperature.
Page 259 Engine compartment Replace cap ? on the filler neck and tighten. When doing so, make sure that the cap engages correctly. Check the oil level with the oil dipstick page 255) or on the display page 254). Close the hood. Coolant Example: cap and coolant expansion tank Checking the coolant level...
Page 260 Engine compartment Check the coolant level again and add cool- ant if necessary. Close the hood. Brake fluid WARNING Service products may be poisonous and haz- ardous to health. There is a risk of injury. Comply with instructions on the use, storage Check the brake fluid level regularly, e.g.
Page 261 Engine compartment ! Only use washer fluid that is suitable for Environmental note plastic lamp lenses, e.g. MB SummerFit or Dispose of the water-fuel mixture in an envi- MB WinterFit. Unsuitable washer fluid ronmentally responsible manner. could damage the plastic lenses of the headlamps.
Page 262 Maintenance To remove the filter mat: carefully pry Dispose of the collected water/fuel mix- ture in an environmentally responsible cover : out of recesses ; and remove. manner, e.g. at a qualified specialist work- Remove the filter mat from the air duct. shop.
Page 263 Observe the notes on genuine Sprinter Service A overdue by ... days ¯ parts ( page 29).
Page 264 Battery Additionally, you will see the remaining dis- Further information can be found under "ABS" tance in miles (mi) or kilometers (km) or the ® page 58) and under "ESP " ( page 61). remaining time in days (d). WARNING Vehicles with steering wheel buttons Electrostatic build-up can lead to the creation Press the V or U button on the steer-...
Page 265 When replacing a battery, only use batter- water and acid, the liquid can ies that are recommended for use in splash into your eyes. Rinse acid Sprinter vehicles. splashes to the eyes immediately Have the battery removed at a qualified with clean water and contact a specialist workshop.
Page 266 Battery Make sure that all objects in the vehicle are It is important that you observe the descri- stowed correctly, and that they cannot enter bed order of the battery terminals when the driver's footwell. Install the floormats connecting and disconnecting a battery. securely and as specified in order to ensure When jump-starting, make sure that the sufficient clearance for the pedals.
Page 267 Battery Remove the floor covering ( page 263). Carry out the following work after connecting the battery: Loosen screws ; and slide battery cover : in the direction of the arrow. Reset the side windows ( page 79). The screws must protrude beyond the larger recesses.
Page 268 Battery Make sure that the positive terminal of a connected battery does not come into con- tact with vehicle parts. Never place metal objects or tools on a bat- tery. It is important that you observe the descri- bed order of the battery terminals when connecting and disconnecting a battery.
Page 269 Battery Switch off all electrical consumers. Tighten the bolts holding the retainer that prevents the battery in the engine com- Switch off the engine and remove the key partment from moving around. from the ignition lock. Connect the battery ( page 266).
Page 270 A battery charger unit specially adapted for chassis to ensure that they are firmly Mercedes-Benz vehicles and tested and seated. approved by Mercedes-Benz is available as an Always keep the battery terminals and bat- accessory. Only this device permits the tery surfaces clean and dry.
Page 271 Automatic Car Wash as these use special Use a mild cleaning agent, e.g. a car sham- cleaning agents. These cleaning agents can poo approved for use with Sprinter vehi- damage the paintwork or plastic parts. cles. Thoroughly hose down the vehicle with a ! Make sure that the automatic car wash is gentle jet of water.
Page 272 Care Use plenty of water and rinse out the drive train, especially not at the inter- sponge frequently. mediate bearing of the propeller shaft Rinse the vehicle with clean water and dry rear view camera (camera lens and thoroughly with a chamois. microphone opening on the bottom) Do not let the cleaning agents dry on the Keep a minimum distance of...
Page 273 ! Do not clean wiper blades too often and for Sprinter vehicles. do not rub them too hard. Otherwise, the graphite coating could be damaged. This...
Page 274 Otherwise, you will scratch or cleaning agent, e.g. car shampoo for damage the lens of the rear-view camera. Sprinter vehicles, or with cleaning cloths. If you clean the vehicle with a high-pressure or steam cleaner, maintain a distance of at Cleaning the mirror turn signal least 1.650 cm from the rear-view camera.
Page 275 Care Access step in the bumper Clean camera lens : with clean water and a soft cloth. Make sure that you do not apply any wax to camera lens : when waxing the vehicle. If necessary, remove the wax using water, shampoo and a soft cloth.
Page 276 Heavy soiling: use a mild detergent or care Cleaning the display products and cleaning agents recommen- ! For cleaning, do not use any of the fol- ded and approved by Mercedes-Benz. lowing: Cleaning the steering wheel and selec- alcohol-based thinner or gasoline...
Page 277 Care detergent, e.g. dish washing liquid. Wipe entire seat sections carefully to avoid leaving visible lines. Leave the seat to dry afterwards. Cleaning results depend on the type of dirt and how long it has been there. Cleaning the seat belts WARNING Seat belts can become severely weakened if bleached or dyed.
Page 279 Useful information ......278 Where will I find...? ......278 Flat tire ..........280 Jump-starting ........280 Tow-starting and towing away ..281 Electrical fuses ......... 284...
Page 280 Where will I find...? Unlocking and removing the cover Useful information Turn quick-release fastener : counter- This Operator's Manual describes all models clockwise or clockwise 2. as well as standard and optional equipment of Slightly raise and pull out the cover. your vehicle that were available at the time of going to print.
Page 281 Where will I find...? Removing the warning triangle Warning triangle and warning lamp Removing the warning lamp Warning triangles at the back of the driver's seat base Lift warning triangle : up and out of the bracket. First-aid kit Removing the first-aid kit Turn the quick-release fasteners to position The cover is unlocked.
Page 282 Jump-starting Take first-aid kit = out of the retainer. Jump-starting Fold the cover up and turn the quick- Important safety notes release fasteners to position 1. The cover is locked. WARNING Check the expiration date on the first-aid During charging and jump-starting, explosive kit at least once a year.
Page 283 Tow-starting and towing away Only use jumper cables that have a suffi- Tow-starting and towing away cient cross-section and insulated terminal Important safety notes clamps. If the battery is fully discharged, attach the WARNING battery of another vehicle for a few minutes Functions relevant to safety are restricted or before attempting to start.
Page 284 Tow-starting and towing away Installing/removing the towing eye ! Observe the following points when towing with a tow rope: Secure the tow rope on the same side on both vehicles. Ensure that the tow cable is not longer than legally permitted. Mark the tow cable in the middle, e.g.
Page 285 Tow-starting and towing away Removing the front towing eye Towing with the front or rear axle raised Remove the screwdriver from the vehicle tool kit. General notes Insert the screwdriver into the towing eye ! The ignition must be switched off if the and turn the screwdriver counter-clock- vehicle is being towed with the front or rear wise.
Page 286 Electrical fuses Towing the vehicle with both axles on Recovering a vehicle that is stuck the ground ! When recovering a vehicle that has Important safety notes become stuck, pull it as smoothly and evenly as possible. Excessive tractive WARNING power could damage the vehicles.
Page 287 Electrical fuses ! Only use fuses that have been approved for Sprinter vehicles and that have the required fuse rating for the systems con- cerned. Components or systems could oth- erwise be damaged. The fuses in your vehicle switch off defective power circuits.
Page 289 Useful information ......288 Important safety notes ..... 288 Operation ........... 288 Operation in winter ......290 Tire pressure ........292 Loading the vehicle ......299 What you should know about wheels and tires ........ 303 Flat tire ..........309 Changing wheels .......
Page 290 Country-specific variations are factory recommendations possible. Note that your vehicle may not be Contact an authorized Sprinter dealer if you equipped with all of the described functions. require information on tested and recommen- This also applies to systems and functions ded wheels and tires for summer and winter relevant to safety.
Page 291 Operation When parking your vehicle, make sure that The service life of tires depends on various the tires do not get deformed by the curb or factors, including the following: other obstacles. If it is necessary to drive over driving style curbs, speed humps or similar elevations, try tire pressure to do so slowly and not at a sharp angle.
Page 292 Operation in winter case, the tire is so worn that it must be M+S tires replaced. WARNING Wheel and tire dimensions as well as the type Selecting, mounting and renewing of tire can vary between the spare wheel and tires the wheel to be replaced.
Page 293 Sprinter. The snow chains or cle, affix a corresponding warning label in the traction aids must be of class U or meet the driver's field of vision.
Page 294 Tire pressure General notes ner, achieving an increased driving force (cut- ting action). You will find information on tire pressure for the vehicle's factory-mounted tires on the plates described here. Tire pressure You will find a table of recommended tire Tire pressure specifications pressure on the Tire and Loading Information placard...
Page 295 Tire pressure Tire pressure plate The tire temperature and pressure increase when the vehicle is in motion. This is depend- ent on the driving speed and the load. Therefore, you should only correct tire pres- sure when the tires are cold. The tires are cold: if the vehicle has been parked for at least three hours without direct sunlight on the...
Page 296 Only for vehicles without a tire pressure mon- adversely affect handling itor: wear excessively and/or unevenly For safety reasons, Mercedes-Benz recom- adversely affect ride comfort mends that you only use tire valves that have been tested for use on your vehicle.
Page 297: Tire Pressure Monitor
Tire pressure If the tire pressure is too high, release air by Your vehicle has also been equipped with a pressing down the metal pin in the valve. TPMS malfunction indicator to indicate if the Use the tip of a pen, for example. Then, system is not operating properly.
Page 298 Tire pressure Checking the tire pressure electroni- standstill. Do not carry out any sudden steer- cally (vehicles with steering wheel but- ing maneuvers. tons) The tire pressure monitor has a yellow h warning lamp in the instrument cluster for indicating pressure loss/malfunctions (USA) or pressure loss (Canada).
Page 299 Tire pressure Each tire that is affected by a significant loss the new reference values, provided that the of pressure is highlighted in the pressure dis- tire pressure monitor considers them to be play. plausible. If you wish to cancel the restart: Restarting the tire pressure monitor Press the g button or the 4 menu button When you restart the tire pressure monitor,...
Page 300 Tire pressure Tire pressure table Front axle tire pressure values: the following tire pressure values only apply to vehicles with a permissible front axle load of 3970 lbs (1801 kg), 4080 lbs (1851 kg) or 4410 lbs (2000 kg). Tires/disc wheel Front axle load 3970 lbs 4080 lbs...
Page 301 Loading the vehicle Rear axle tire pressure values: the following tire pressure values only apply to vehicles with a permissible rear axle load of 5360 lbs (2431 kg), 7060 lbs (3202 kg) or 7720 lbs (3502 kg). Tires/disc wheel Rear axle load 5360 lbs 7060 lbs 7720 lbs...
Page 302 Loading the vehicle Maximum permissible gross vehicle Two instruction labels on your vehicle show weight rating the maximum possible load. (1) Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg): Tire and Loading Information placard : is on the B-pillar on the driver's side.
Page 303 Loading the vehicle Number of seats Step 3: Subtract the combined weight of the driver and passengers from XXX kilo- grams or XXX lbs. Step 4: The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the "XXX" amount equals 1400 lbs and there will be five 150 pound passengers in your vehicle, the amount of available cargo and luggage load...
Page 304 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Infor- mation placard .
Page 305 What you should know about wheels and tires Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) (680 kg) (680 kg) noseweight (maxi- Ò750 lbs Ò540 lbs Ò150 lbs (68 kg) mum gross vehicle (340 kg) = (245 kg) =...
Page 306 What you should know about wheels and tires may not contain any letters or may contain Maximum tire pressure ( page 294) one letter : that precedes the size descrip- Manufacturer tion Tire material ( page 306) If "LT" precedes the size description (as Tire size designation, load-bearing capa- shown above): these are light truck tires city and speed index (...
Page 307 What you should know about wheels and tires Load index Speed rating: speed rating C specifies the approved maximum speed of the tire. Regardless of the speed index always observe the speed limits. Drive carefully and adapt your driving style to the traffic conditions. Tire data is vehicle-specific and may devi- ate from the data in the example.
Page 308 What you should know about wheels and tires Date of manufacture: date of manufacture Loading Information placard on the B-pillar on the driver's side ( page 299). A provides information about the age of a tire. The first and second positions represent The actual values for tires are specific to the week of manufacture, starting with "01"...
Page 309 What you should know about wheels and tires DOT (Department of Transportation) Gross Axle Weight Rating can be found on the vehicle identification plate on the driver seat DOT marked tires fulfill the requirements of frame ( page 321). the United States Department of Transporta- tion.
Page 310 What you should know about wheels and tires Cold tire pressure is bar. 100 kilopascals (kPa) are the equiva- lent of 1 bar. The tires are cold: Load index if the vehicle has been parked for at least three hours without direct sunlight on the In addition to the load bearing index, a load tires, and index can be stamped onto the sidewall of the...
Page 311 Changing wheels TWR (permissible trailer drawbar load) Rotate front and rear wheels only if the wheels The TWR is the maximum permissible weight and tires are of the same dimensions. that may act on the ball coupling of the trailer ! On vehicles equipped with a tire pressure tow hitch.
Page 312 Changing wheels Single tires: if the tires are of identical Turn the front wheels to the straight-ahead position. dimensions, you can rotate both wheels on both the front and rear axles so that the tires' Move the selector lever of the automatic original direction of rotation is maintained.
Page 313 Observe the following when raising the vehi- cle: When raising the vehicle, only use the jack which Mercedes-Benz has specifically approved for your vehicle. The vehicle's jack is intended only to raise the vehicle for a short time when changing a wheel.
Page 314 Changing wheels Jacking point, rear axle (example: vehicle type Hydraulic jack 2500) Preparing the hydraulic jack Insert the third rod of jack pump lever : into the lug wrench extension. Jack pump lever : is assembled. Close pressure release screw ;. To do this, use the flattened section on pump lever : to turn pressure release screw ;...
Page 315 Changing wheels Removing a wheel The handling characteristics of your vehicle are affected when driving with a spare wheel ! Do not place the wheel bolts or the wheel installed. After changing a wheel, drive to the nuts in sand or dirt. The threads of the nearest specialist workshop and have the wheel bolts and wheel nuts could otherwise spare wheel replaced with a wheel and tire...
Page 316 Changing wheels been approved for Sprinter vehicles and the For wheels with wheel nuts: respective wheel. Front wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts. ! For a steel wheel, only use the short wheel bolts to mount the steel spare wheel.
Page 317 You can now install the hub caps on steel ! Retreaded tires are neither tested nor rec- wheels with wheel bolts. The installing pro- ommended for Sprinter vehicles, since pre- cedure depends on whether the hub cap vious damage cannot always be detected...
Page 318 MO (Mercedes-Benz Original). You can find this identification on the tires themselves and The procedure for mounting the spare wheel in the following table.
Page 319 Spare wheel The spare wheel is located in a spare wheel bracket under the rear of the vehicle. Replace the tires after 6 years at the latest, regardless of wear. This also applies to the spare wheel. If you have mounted a spare wheel, the tire pressure monitor ( page 295) will not function for this wheel.
Page 320 Spare wheel Installing Raise spare wheel bracket ? with the pump lever and unhook right-hand retain- Carefully place the spare wheel onto spare ing hook :. wheel bracket A. Slowly lower spare wheel bracket ? down The spare wheel is heavy. When you place to the ground.
Page 321 Useful information ......320 Vehicle electronics ......320 Identification plates ......321 Service products and capacities ..322 Vehicle data ........330...
Page 322 ( page 26). A telephone or two-way radio to be installed in the vehicle must be approved. Further infor- mation can be obtained from any Sprinter Vehicle electronics Dealer. For operation of mobile phones and two-way Tampering with the engine electron- radios, Mercedes Benz recommends connec- tion to an approved exterior antenna.
Page 323 Identification plates Identification plates Vehicle identification plate with vehi- cle identification number (VIN) Example: chassis identification plate (vehicles for Canada) Paint code Vehicle identification plate for vehicles or chassis on the base of the driver's seat Open the driver’s door. You will see vehicle identification plate : with the vehicle identification number (VIN), the paint code and the permissible...
Page 324 Service products and capacities Coolant Brake fluid Washer fluid Climate control system refrigerants Approved service products comply with the highest quality standards and are listed in the MB Specifications for Service Products. Only use service products approved for the vehi- cle.
Page 325 This will prevent malfunctions in the fuel If fuel comes into contact with your eyes, system due to contaminated fuel. immediately rinse them thoroughly with ! Sprinter diesel engine clean water. Seek medical assistance with- out delay. You will damage the diesel engine if you do...
Page 326 Service products and capacities engine is running. There is a risk of fire and efficient use of the fuel by the engine explosion. driving style Never heat fuel system components. Contact other non-technical factors, such as envi- a qualified specialist workshop to rectify the ronmental influences, road conditions or malfunction.
Page 327 Service products and capacities Diesel Exhaust Fluid (DEF) Storage ! Containers made of aluminum, copper, General notes copper alloys as well as unalloyed or ! Only use DEF in accordance with galvanized steel are not suitable for storing ISO 22241. The exhaust gas aftertreatment DEF.
Page 328 Service products and capacities Engine oil adequate temperature characteristics can lead to engine damage. General notes The temperature range information of the SAE classification always refers to that of ! The bottles of the various engine oil types fresh oil. The temperature characteristics are marked with ACEA (Association des of the engine oil may deteriorate signifi- Constructeurs Européens d'Automobiles)
Page 329 Only by using engine oil with a particularly high quality grade, e.g. according to Sheet the vehicle is new. Number 228.51 of the Mercedes-Benz Spec- you mainly operate the vehicle under ardu- ifications for Service Products, can the maxi- ous operating conditions.
Page 330 Service product: transmission oil into contact with brake fluid, rinse with water immediately. Product name/number Maintenance interval Only use brake fluids approved for Sprinter vehicles. Always check for the identification BP Energear Hypo DC — DOT 4 plus. 80W-90 Information about approved brake fluids can MB Sheet No.
Page 331 Service products and capacities Coolant To prevent damage to the engine cooling sys- tem, use only approved corrosion inhibitor/ Important safety notes antifreeze that comply with the Mercedes- Benz Specifications for Service Products. WARNING We recommend corrosion inhibitor/anti- If antifreeze comes into contact with hot com- freeze that meets the requirements in MB ponents in the engine compartment, it may Specifications for Service Products Sheet...
Page 332 Vehicle data Capacities Mixing ratio Engine cooling system Add windshield washer concentrate to the washer fluid all year round. Adapt the mixing Coolant Approximately ratio to the ambient temperature. 10.75 US qt (10.0 l) At temperatures above freezing: Fill up the washer fluid reservoir with a mix- ture of water and windshield washer con- Refrigerant centrate, e.g.
Page 333 ! For safety reasons, we recommend that (2500 N) you only use roof carrier systems that have Upper load rail on 337.0 lbf been tested and approved for the Sprinter. sidewall (1500 N) This will help to avoid damage.
Page 334 Only use a ball coupling that is approved for your vehicle and Sprinter trailer tow hitch. You can also find information on the permitted dimensions of the ball coupling on the identification plate of the trailer tow hitch.
Page 335 Vehicle data Maximum permitted weights and loads ! On vehicles with a permissible gross vehicle weight of 11030 lbs (5003 kg), the permissible gross combination weight is less than the total of the permissible gross vehicle weight and the permissible trailer load. Exceeding the permissible gross combination weight can lead to damage to the drivetrain, to the transmission or to the trailer tow hitch.
Page 336 Vehicle data Vehicle Permissi- Gross Gross Maximum Trailer Maxi- type ble gross front axle rear axle permissi- mum per- load weight load load ble gross missible GVWR GAWR GAWR weight of nose (FA) (RA) vehicle/ weight trailer combina- tion GCWR 4410 lbs 15250 lbs 7500 lbs...

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