Page 1 Sprinter Operator's Manual É9065841297AËÍ 9065841297 Order no. 6462 75 13 Part no. 906 584 12 97 Edition D MY 2013 FTL...
Page 2 Benz Canada Inc. are Daimler companies. can find further information on a written permission. topic. Canada only: This symbol indicates a warning or "Authorized Sprinter Dealer" is defined as an an instruction that is continued on authorized Mercedes-Benz Sprinter Dealer. the next page. Display Display...
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle. Please adhere to the information and warning notes in this Operator's Manual for your own safety and to ensure a longer operating duration of the vehicle.
Page 5 Contents Index ............4 At a glance ........... 31 Introduction ......... 22 Safety ........... 41 Opening and closing ......63 Seats, steering wheel and mirrors ..79 Lights and windshield wipers .... 89 Climate control ......... 107 Driving and parking ......131 On-board computer and displays ..
Page 6: Table Of Contents
Index Adjusting on the roof ..... 118 1, 2, 3 ... Important safety notes ....117 12 V socket ........228 Setting the center air vents ... 117 Setting the side air vents ....117 see Climate control Anti-lock Braking System ABS (Anti-lock Braking System) see ABS (Anti-lock Braking System) Display message ......
Page 7 Index Automatic transmission Installing/removing (driver's emergency mode ....... 141 footwell) ......... 252 Auxiliary heating Installing/removing (engine Activating/deactivating heater compartment) ........ 254 booster mode ........ 125 Jump starting ......... 267 Location ......... 250 Conditions for switching on ... 119 Removing/installing the floor Important safety notes ....
Page 8 Index Brake system Cargo tie-down points and tie downs Malfunction ........198 Warning lamp ......... 210 Important safety notes ....234 Breakdown Cargo tie-down rings Fire extinguisher ......266 Installing ........236 First-aid kit ........266 Permissible tensile load ....327 Jump-starting .........
Page 9 Index Rear fog lamp (Chassis Cab) ..100 Reheat function (air Rear interior light ......102 dehumidification) ......114 Standing lamps (front) ..... 98 Setting the air distribution ..... 113 Standing lamps (rear, Chassis Cab) 100 Setting the airflow ......114 Standing lamps (rear) ....
Page 10 Index Courtesy lights Indicator lamp ........ 213 Information on consumption ..321 Changing bulbs ......101 Cruise control Level indicator ....... 178 Activating ........156 Notes ..........320 Activation conditions ..... 156 Ranges ..........27 Storage .......... 320 Cruise control lever ....... 155 Tank content ........
Page 11 Index Drinking and driving ......148 Speed limitation ......149 Towing a trailer ......168 Drinks holder Transport by rail ......150 see Bottle holder see Cup holder Wet road surface ......150 Driver's/co-driver's door Unlocking ......... 70 Driver's seat EBD (electronic brake force see Seats distribution)
Page 12 Index Switching off ........146 Exterior lighting Tow-starting (vehicle) ..... 271 Daytime running lamp mode Engine, jump-starting ....... 267 (vehicles without steering wheel Engine electronics buttons) ......... 179 Notes ..........314 Daytime running lamp mode Problem (malfunction) ....137 (vehicles with steering wheel Engine oil buttons) .........
Page 13 Index Flow improver ........ 318 High-beam headlamps Fuel gauge ........177 Changing bulbs ........ 98 Important safety notes ....317 Switching on/off ......92 Problem (malfunction) ....143 Hood Quality (diesel) ....... 317 Closing ........... 241 Refueling ........142 Display message ......209 Showing the range (on-board Indicator lamp ........
Page 14 Index High-beam headlamps ..... 92 Important safety notes ....90 Jack Low-beam headlamps ...... 90 Jacking points ........ 304 Parking lamps ........90 Preparation ........304 Rear fog lamp ........91 Storage location ......264 Setting the exterior lighting Using ..........304 delayed switch-off (vehicles with Jump-starting ........
Page 15 Index Important safety notes ....42 Seat belts ........47 M+S tires ..........276 Odometer Maintenance ........248 Display (vehicles without steering Malfunctions wheel buttons) ....... 178 Message memory (on-board Display (vehicles with steering computer) ........193 wheel buttons) ....... 182 Maximum speed Off-road driving Speed limitation ......
Page 16 Index Operator's Manual Perimeter lamp General notes ........23 Changing bulbs ......101 Vehicle equipment ......23 Plastic trim (cleaning instructions) . 260 Outline lamp Power supply Changing bulbs ......101 Battery isolating switch ....132 Outside temperature display ... 177 Switching off ........
Page 17 Index Rear compartment Rear window defroster Activating/deactivating climate Problem (malfunction) ....116 control ........... 112 Switching on/off ......116 Setting the air vents ...... 118 Rear window wiper ......104 Rear-compartment air- Refilling conditioning system DEF filler neck ....... 144 see Climate control Important safety notes (Diesel Rear-compartment heating...
Page 18 Index Seat belts Power steering fluid ....... 323 Refrigerant ........326 Adjusting the height ......48 Belt force limiters ......50 Transmission oil ......323 Belt warning/warning lamp ..... 49 Washer fluid ........326 Cleaning ......... 261 Settings Correct usage ........47 Resetting all (vehicles with Display message ......
Page 19 Summer tires ........276 with steering- wheel buttons) ..185 Supplemental Restraint System see Instrument cluster see SRS (Supplemental Restraint Sprinter Dealer System) see Qualified specialist workshop Switching off the alarm (ATA) .... 60 SRS (Supplemental Restraint Switching the heater booster System) function on/off ........
Page 20 Index Tires/wheels ......... 285 Maximum ........280 Trailer tow hitch ......328 Notes ..........279 Vehicle data ........326 Not reached (tire sealant) ....301 Telephone .......... 228 Reached (tire sealant) ....301 Telephone (on-board computer) Recommended ....... 278 Setting the unit (vehicles with Accepting an incoming call ....
Page 21 Index Load bearing index (definition) ..294 Touchshift (automatic Load index ........291 transmission) ........139 Load index (definition) ....294 Tow-away alarm M+S tires ........276 Arming/deactivating ......61 Maximum loaded vehicle weight Deactivating ........61 (definition) ........293 Operation .........
Page 22 Index Transport by rail ........ 150 Lowering ........307 Maintenance ........23 Transporting Operating safety ......24 Load distribution ......234 Securing a load ......234 Parking for a long period ....147 Trim pieces (cleaning instructions) . 260 Pulling away ........135 Raising ...........
Page 23 Index Water separator ......218 Winter operation Windshield washer fluid ....218 General notes ........ 276 Warning lamp ........265 Radiator cover ......... 28 Warning triangle ........ 265 Winter tires Washer fluid M+S tires ........276 Adding ........... 246 Setting a limit speed ...... 149 Capacities ........
Page 24: Product Information
Sprinter, even if they have been independently or officially approved. qualified specialist workshop. Genuine Sprinter parts, as well as specifically...
Page 25: Service And Warranty Information
When you take the vehicle to an authorized your vehicle contains a list of all of the Sprinter dealer, always be sure to bring the systems in your vehicle. Maintenance/Service/Warranty Information Booklet. Your customer service advisor...
Page 26: Important Safety Notes
It is advisable to register your vehicle with an affected. As a result, these may no longer authorized Sprinter Dealer. Please inform us function as intended and/or jeopardize the as soon as possible about any change of operating safety of the vehicle.
Page 27: Declarations Of Conformity
Introduction is not visible from the outside. Components Digital speedometer and odometer that have been damaged in this way can Do not modify the vehicle's electronically unexpectedly fail or no longer be able to stored odometer by tampering with the assimilate the loads occurring in the event of electronics.
Page 28: Qualified Specialist Workshop
These include: solvents fuel Qualified specialist workshops oils and greases An authorized Sprinter Dealer is a qualified cleaning agents specialist workshop. A qualified specialist acids workshop has the necessary specialist knowledge, tools and qualifications to There are various warning stickers affixed to correctly carry out the work required on the your vehicle.
Page 29: Exhaust Gas Aftertreatment
! For safety reasons, have add-on without DEF, with thinned DEF or with equipment manufactured and installed another reducing agent. After previous according to the Sprinter body/equipment warning messages, the engine management mounting directives in force. These body/ then prevents a further engine start.
Page 30 If you intend to make modifications to your affect its safe operation, we urge you to vehicle, we strongly recommend that you contact an authorized Sprinter Dealer contact the distributor named on the inside immediately to have the problem diagnosed of the front cover.
Page 31: Limited Warranty
Sprinter Dealer. Limited Warranty if necessary, contact the distributor named ! Follow the instructions in this Operator's on the inside of the front cover.
Page 32 Introduction operation of the multimedia devices can be stored and edited on the devices themselves. Further information on operation (e.g. on deleting data) can be found in the separate operating instructions.
Page 33 Cockpit ..........32 Instrument cluster ......33 Steering wheel buttons ...... 36 Center console ........36 Overhead control panel ...... 37 Door control panel ......38 Further control panels ......38...
Page 34: Cockpit
Cockpit Cockpit Function Page Function Page Door control panel PARKTRONIC warning display Light switch Opens/closes the right- Combination switch hand side window • turn signals Stowage compartment • high-beam headlamps (jack and vehicle tool kit) • windshield wipers Glove box •...
Page 35 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer Reset button 9 Tachometer Menu button 4 • changes standard display f, g Brightens/dims the •...
Page 36: Warning And Indicator Lamps
Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page ; Check engine indicator Speedometer with warning and indicator lamp lamps Exhaust gas aftertreatment malfunction d ESP ®...
Page 37: Instrument Cluster
Instrument cluster Function Page Function Page ¦ Fluid level too low in : Water in the fuel windshield washer/ # Battery charging headlamp cleaning system malfunction 1 Door or hood open b Bulb defective Electrically operated step malfunction Tachometer with warning and indicator # Brake pads/linings worn lamps...
Page 38: Steering Wheel Buttons
Center console Steering wheel buttons Center console Function Page Display On-board computer operation Function Page Selects a submenu or adjusts the volume Stowage compartment W Up/increases the Radio; see the separate volume operating instructions X Down/reduces the Air-conditioning control volume panel Using the telephone Center console control...
Page 39: Overhead Control Panel
Overhead control panel Overhead control panel Function Page à Activates/deactivates ASR Ã Central locking, interior/ Ä rear compartment • Stowage compartment or • CD changer, see separate operating instructions or Cup holder with: • ashtray • cigarette lighter Function Page 12 V socket Microphone for the mobile phone...
Page 40: Door Control Panel
Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary Opens/closes the left-hand heating on/off side window ±...
Page 41: Further Control Panels
Further control panels Control panel between the steering wheel and the ignition lock Function Page Switches the central rear compartment lighting on/...
Page 43 Useful information ......42 Occupant safety ........42 Child restraint systems ...... 50 Child-proof locks ......... 54 Driving safety systems ....... 56 Emergency exit ........59 Theft deterrent locking system ..60...
Page 44: Useful Information
If it is necessary to modify an air bag system SRS warning lamp to accommodate a person with disabilities, WARNING contact an authorized Mercedes-Benz center. If SRS is malfunctioning, child restraint USA only: for further information contact our system components may be triggered...
Page 45: Occupant Safety
Air bags and ETDs are designed to function followed. These instructions are available on a one-time-only basis. An air bag or ETD from any authorized Sprinter Dealer. that has deployed must be replaced. Given the considerable deployment speed, Do not pass seat belts over sharp edges.
Page 46: Air Bags
Occupant safety Air bags Move the co-driver's seat as far as possible away from the instrument panel when the Important safety notes seat is occupied. Occupants, especially children, should WARNING never place their bodies or lean their heads To reduce the risk of injury when the front air in the area of the door where the side bags inflate, it is very important for the driver impact air bag inflates.
Page 47: Thoraxbag
Occupant safety Front air bags The air bag installation locations are identified by the label SRS/AIRBAG or AIRBAG. Front air bags ( page 45) Thoraxbags ( page 45) Window curtain air bags ( page 46) The air bags are deployed if the air bag control unit detects the need for deployment.
Page 48: Window Curtain Air Bag
Occupant safety independently of the front air bags thoraxbag is deployed. Please contact a qualified specialist workshop for availability. independently of the Emergency Tensioning Devices WARNING In a side collision with deceleration below the The pressure sensors for controlling the vehicle's pre-set deceleration values or acceleration values, thoraxbags : are not thoraxbags are located in the doors.
Page 49: Seat Belts
Occupant safety Seat belts use a seat belt for more than one person at a time. Important safety notes WARNING WARNING Damaged seat belts or seat belts that have The seat belt does not offer the intended level been subjected to stress in an accident must of protection if the backrest is not in the be replaced.
Page 50: Fastening
Occupant safety section, as that could result in serious Never route the seat belt over rigid or injuries in the event of an accident. fragile objects in or on your clothing, such as eyeglasses, pens, keys etc., as this could All occupants should wear their seat belt at cause injuries.
Page 51 Occupant safety Engage belt tongue = in seat belt buckle properly secured in an appropriately sized child restraint system or booster seat recommended for the size and weight of the The upper part of the seat belt must be child. For additional information, see the routed across the middle of your shoulder.
Page 52: Belt Force Limiters
These instructions are available in the event of a side impact if the vehicle from any authorized Sprinter Dealer. decelerates or accelerates rapidly in a lateral direction and the vehicle is equipped ! If the front-passenger seat is not...
Page 53: Child Restraint Systems
On the rear seats, use only child restraint seat can be seriously injured or even killed systems that have been recommended for if the co-driver's front air bag deploys. Only use in the Sprinter. install a rearward-facing child restraint system on a suitable rear seat. WARNING...
Page 54 Child restraint systems All infant or child restraint systems must meet sweep of the roller sunblind. If someone the following standards: becomes trapped, briefly press the button again. The opening or closing procedure will U.S. Federal Motor Vehicle Safety be stopped. Standards 213 and 225 Canadian Motor Vehicle Safety Standards WARNING...
Page 55: Top Tether
Child restraint systems These include, for example: Top Tether Top Tether belt Seat belts LATCH-type (ISOFIX) child seat securing system ! When installing the child restraint system, make sure that the seat belt for the middle seat does not get trapped. Top Tether anchorage points Securing rings Install the LATCH-type (ISOFIX) child...
Page 56: Special Seat Belt Retractor
Child-proof locks Make sure that: Extend the seat belt fully and then allow the inertia reel to retract the belt. the Top Tether hook = is hooked into A ratcheting noise can be heard when the Top Tether anchorage ;, as shown belt is retracting;...
Page 57: Child-Proof Locks
Child-proof locks Child-proof locks for the sliding door/ rear door WARNING If children are traveling in the vehicle, they could: open doors, thus endangering other people or road users exit the vehicle and be caught by oncoming traffic operate vehicle equipment and become Child-proof lock for the sliding door trapped There is a risk of an accident and injury.
Page 58: Important Safety Notes
Driving safety systems Driving safety systems WARNING If ABS is faulty, the wheels could lock when Driving safety systems overview braking. The steerability and braking In this section, you will find information about characteristics may be severely impaired. the following driving safety systems: Additionally, further driving safety systems are deactivated.
Page 59: Driving Safety Systems
Driving safety systems WARNING WARNING If BAS is malfunctioning, the braking distance ® If ESP is malfunctioning it will not provide in an emergency braking situation is any vehicle stabilization. There is an increased increased. There is a risk of an accident. risk of skidding or of an accident.
Page 60: Important Safety Notes
Driving safety systems If ASR intervenes, the d warning lamp in ® If ESP intervenes: the instrument cluster flashes. Do not deactivate ASR under any circumstances. Activating/deactivating ASR When driving off, apply as little throttle as possible. WARNING Adapt your speed and driving style to the If deactivated, ASR will not attempt to prevailing road conditions.
Page 61: Emergency Exit
Emergency exit If you deactivate ASR: engine torque is not limited and the drive wheels are able to spin. The spinning wheels will then achieve a cutting effect for better traction. traction control remains active through brake intervention. If a drive wheel attains its tire traction limit because one side of the road is slippery, for example, that wheel is braked.
Page 62: Immobilizer
A visual and audible alarm is triggered if the charged, the immobilizer may be faulty. inclination of the vehicle changes when the Contact an authorized Sprinter dealer or tow-away alarm is armed. This can be the call 1-877-762-8267 (in USA) or case if the vehicle is raised on one side, for 1-800-387-0100 (in Canada).
Page 63: Theft Deterrent Locking System
Theft deterrent locking system Arming/deactivating if someone reaches into the vehicle interior, for example. The tow-away alarm is automatically armed If the interior motion sensor is armed and approximately 20 seconds after you lock the the auxiliary heating system ( page 118) vehicle.
Page 64 Theft deterrent locking system Remove the key from the ignition lock. Press button :. When the button is released, indicator lamp on button ; lights up for about 5 seconds. Lock the vehicle. The interior motion sensor is deactivated. The interior motion sensor remains deactivated until you lock the vehicle again.
Page 65 Useful information ......64 Key ............64 Central locking ........69 Driver's door and co-driver's door ..70 Sliding door ......... 70 Electrical step ........72 Rear doors ........... 73 Partition sliding door ......75 Side windows ........76...
Page 66: Useful Information
If children open a door, they could: programmed before use. Further information can be obtained at any authorized Sprinter injure other people Dealer. get out of the vehicle and thereby injure...
Page 67 If there is a key is in the ignition lock, the If you do not open a Cargo Van or remote control is inoperative. When locking Passenger Van within approximately or unlocking the vehicle with the remote 40 seconds of unlocking: control, always pay attention to the indicator the vehicle is locked again.
Page 68: Important Safety Notes
Remote control battery Important safety notes WARNING Batteries contain toxic and corrosive substances. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury. Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention Driver's door immediately.
Page 69 Otherwise, change the batteries Align battery compartment cover : and immediately. push it on until it audibly engages. If the remote control is checked within the Check the function of all the remote control signal reception range of the vehicle, buttons on the vehicle.
Page 70: Loss
Problems with the key/remote control Problem Possible causes/consequences and M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the remote control. The central locking system has malfunctioned. The turn signals do not Lock the vehicle using the folding key ( page 64).
Page 71: Central Locking
Central locking Central locking Locking and unlocking manually Important safety notes WARNING Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others. WARNING Do not leave children unsupervised in the vehicle, even if they are secured in a child...
Page 72: Driver's Door And Co-Driver's Door
Sliding door automatic locking mechanism of your vehicle Driver's door and co-driver's door can be obtained from any authorized Sprinter Dealer. ! Only open the doors when road and traffic If the automatic locking when driving function conditions permit. Make sure that there is...
Page 73: Opening And Closing
Sliding door opening and closing the sliding door Opening/closing from the inside page 72). Opening/closing from the outside Interior door handle on the sliding door The sliding door is equipped with an active retainer, which engages the door at the end stop when opened.
Page 74: Electrical Step
Electrical step Electrical step : is equipped with an Electrical closing assist obstruction detection device on the front If your vehicle is equipped with electrical side. If the step comes into contact with an closing assist, you will require less force to obstacle while it is extending, it stops.
Page 75: Rear Doors
Rear doors Insert R-clips ; into the step as far as they will go through the holes on both sides of the housing. The step is secured in its housing. Rear doors Important safety notes WARNING If you open a rear door, you could: Pull R-clips ;...
Page 76: Opening/Closing
Rear doors Opening the rear doors to an angle of Opening/closing from the outside 180° or 270° Opening the right-hand rear door Door retainer (example: right rear door) Pull handle :. Open the rear door to about 45°. Swing the rear door to the side until it Pull and hold door retainer : in the engages.
Page 77: Partition Sliding Door
Partition sliding door and will not swivel back to its original Pull the rear door firmly by the door handle position. to close it. Before closing the door, release door To lock: slide latch ; to the right. retainer : from the detent and return it to The white section is no longer visible.
Page 78: Side Windows
Side windows Opening/closing the partition sliding WARNING door from the cargo compartment If children operate the side windows they could become trapped, particularly if they are left unsupervised. There is a risk of injury. Activate the override feature for the rear side windows.
Page 79: Resetting
Side windows Turn the key to position 2 in the ignition lock. Press or pull button : or ; until the corresponding side window has reached the desired position. If you press the switch beyond the pressure point and then release it, the window opens automatically.
Page 81 Useful information ......80 Seats ............ 80 Steering wheel ........85 Mirrors ..........86...
Page 82: Useful Information
Seats Observe also the safety notes in the sections Useful information on "Air bags" ( page 44) and "Children in the vehicle" ( page 50). This Operator's Manual describes all models as well as standard and optional equipment Do not change over the head restraints for the of your vehicle that were available at the time front and rear seats.
Page 83 Seats To adjust the seat fore-and-aft The seat suspension must be adapted to your position: pull lever : up. body weight. Adjust the seat suspension only while the seat is unoccupied. Slide the seat forwards or back until you can depress the pedals. To adjust the seat suspension: take your weight off the seat.
Page 84: Folding Seat
Seats Release lever :. to provide the intended protection. There is an increased risk of injury, possibly even fatal. Turn the seat about 50° towards the outside or inside to the desired position. Engage the driver's and co-driver's seats so they are facing the direction of travel before starting the engine.
Page 85: Rear Bench Seat
Seats Folding seat (example with partition sliding door) Locking mechanism lever on the feet of the bench seat Remove key : from the partition sliding To remove the rear bench seat: swing all door. levers : of the bench seat completely Pull grip ;...
Page 86: Armrests
Seats Slide the bench seat forwards until you To raise: pull the head restraint up to the hear the locking mechanisms engage. desired position. Check levers : on the anchorages of the To lower: press release button : and slide bench seat.
Page 87: Steering Wheel
Steering wheel Make sure that the key is in position 1 or Seat heating 2 in the ignition lock. WARNING To switch on: press the c button Repeatedly switching on the seat heating can repeatedly until the desired heating level cause the seat cushion and backrest pads to has been set.
Page 88: Mirrors
Mirrors Mirrors When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never Rear-view mirror leave children unsupervised in the vehicle. The steering wheel can still be adjusted if the key has been removed. Anti-glare mode: push anti-glare lever : in the direction of the arrow.
Page 89: Adjusting
Mirrors Adjusting electrically Button and switch for mirror adjustment Before pulling away, turn the key to position 2 in the ignition lock. Press the switch to position : for the left- hand exterior mirror or to position ; for the right-hand exterior mirror. Press button = at the top, bottom, right or left.
Page 91 Useful information ......90 Exterior lighting ........90 Interior lighting ........94 Changing bulbs ........96 Windshield wipers ......103...
Page 92: Useful Information
Exterior lighting Useful information Light switch Operation This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 93: Exterior Lighting
Exterior lighting Daytime running lamp mode Automatic headlamp mode is only a driving aid. You are responsible for the vehicle You can activate/deactivate daytime running lighting at all times. lamp mode using the on-board computer. If it is dark or foggy, turn the light switch This is not possible in countries where quickly from Ã...
Page 94: Combination Switch
Exterior lighting Turn the ignition key to position 2 in the To indicate: press the combination switch ignition lock or start the engine. in desired direction : or ; until it engages. Turn the light switch to L or T. The combination switch automatically If your vehicle is only equipped with one returns to its original position after large...
Page 95: Headlamp Range Adjustment
Exterior lighting To operate the high-beam flasher: turn The cornering light function switches on automatically, if: the key to position 1 or 2 in the ignition lock. you are traveling at a speed of less than Pull the combination switch briefly in 25 mph (40 km/h) and you switch on the direction of arrow ;.
Page 96: Interior Lighting
Interior lighting signal lamps on the side of the vehicle Interior lighting selected will light up. Switching the dashboard lighting on/ The hazard warning lamps switch on automatically if: Overview an air bag is deployed. you brake sharply and bring the vehicle to a halt from a speed of more than 45 mph (70 km/h).
Page 97: Interior Lighting
Interior lighting it switches off automatically after If you move the rear compartment lighting 20 minutes. switch to center position ;, the automatic control system is switched on. When you Automatic control open a door or unlock the vehicle, the rear compartment lighting then goes on The interior light comes on if you: automatically.
Page 98: Bi-Xenon Bulbs
Changing bulbs If you move the switch to automatic control, the selector lever is in position P on the rear/cargo compartment lamps go on vehicles with automatic transmission and when you open a door or unlock the vehicle. the brake pedal is not being depressed and It switches off automatically after the vehicle has not been locked from the 20 minutes, or when you close the doors.
Page 99: Front
Changing bulbs correctly at all times. Have the headlamp Front bulbs setting checked regularly. Overview of bulb types Always switch off the vehicle's lighting system before changing a bulb. This will prevent a short circuit. Do not touch the glass tube of new bulbs with your bare hands.
Page 100: Cornering Lamps
Changing bulbs Low-beam headlamps and high-beam Fold housing cover ; against the headlamps/cornering lamp headlamp casing. Push catches : up until you feel them engage. Close the hood. Turn signal lamps Switch off the lighting system. Open the hood ( page 240).
Page 101: Changing Bulbs
Changing bulbs Switch off the lighting system. Lights Bulb type Open the hood ( page 240). Tail lamps/standing R 5 W Turn housing cover : counter-clockwise lamps and remove it. License plate lamp W 5 W Pull out the bulb holder with the bulb. Pull the bulb out of the bulb holder.
Page 102 Changing bulbs License plate lamp Switch off the lighting system. Insert a screwdriver or similar implement into recess ; and carefully pry off lamp lens :. Retaining lugs Pull the bulb out of the bulb holder. Brake lamps Insert a new bulb. Standing lamp/tail lamp Align lamp lens : and clip it in so that it Backup lamps...
Page 103: Additional Turn Signals
Changing bulbs Additional lamps Lights Bulb type Additional turn signal lamp on the roof Backup lamps P 21 W Rear fog lamps (driver's P 21 W Perimeter lamp (Cab Chassis) side) License plate lamp R 5 W Tail lamps Screws Lamp lens Type of lamp: W 5 W Perimeter lamp/standing lamp...
Page 104: Interior Lighting
Changing bulbs Press in the latching spring of courtesy Press in the latching spring of interior light : with a suitable implement, e.g. a light : with a suitable implement, e.g. a screwdriver. screwdriver. Pry off courtesy light :. Pry off interior light :. Disconnect cable connector =.
Page 105: Windshield Wipers
Windshield wipers Insert new bulb ;. Windshield wipers For interior lights without a switch, fold Switching the windshield wiper on/ back protective cover =. Align lamp housing : on the left-hand side ! Do not operate the windshield wipers and engage. when the windshield is dry, as this could Vehicles with LED lighting: if an LED is damage the wiper blades.
Page 106: Replacing
Windshield wipers Turn the key to position 1 or 2 in the You can adjust the sensitivity of the rain and light sensor using the on-board computer ignition lock. page 189). Turn the combination switch in the Information on checking the washer fluid direction of arrow : to the appropriate level can be found in the "Maintenance and setting depending on the intensity of the...
Page 107 Windshield wipers ! Never open the hood if a windshield wiper Slide new wiper blade : into the retainer arm has been folded away from the on wiper arm =. windshield. Press new wiper blade : onto wiper arm Never fold a windshield wiper arm without = until you hear retaining clips ;...
Page 109: Climate Control
Useful information ......108 Overview of climate control sys- tems ........... 108 Operating the climate control sys- tem ............. 112 Adjusting the air vents ..... 117 Operating the auxiliary heating system ..........118 Operating the cargo compartment air vents ..........129...
Page 110: Useful Information
Overview of climate control systems Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 111: Heating
Overview of climate control systems Heating control panel Sets the temperature ( page 113) z Defrosts the windshield ( page 114) K Sets the airflow ( page 114) z Defrosts the windshield ( page 114) e Switches air-recirculation mode on/off ( page 116) Sets the air distribution ( page 113)
Page 112 Overview of climate control systems Control panel for the air-conditioning system Sets the temperature ( page 113) z Defrosts the windshield ( page 114) Sets the airflow ( page 114) K Increases the airflow I Reduces the airflow e Switches air-recirculation mode on/off ( page 116) x Switches the reheat function (window air dehumidification) on/off ( page 114)
Page 113: Overview Of Climate Control Systems
Overview of climate control systems Rear-compartment heating control panel i Switches the rear-compartment heating on/off ( page 112) K Sets the airflow ( page 114) Sets the temperature ( page 113) Information on rear-compartment heating For optimum climate control, set the temperature control to the middle level.
Page 114: Rear-Compartment Air Conditioning
Operating the climate control system Control panel for rear-compartment air-conditioning system Sets the airflow ( page 114) K Increases the airflow I Reduces the airflow Sets the temperature ( page 113) Blower setting bar display i Switches the rear-compartment air conditioning on/off ( page 112) Activating/deactivating climate Information on rear-compartment air...
Page 115: Operating The Climate Control System
Operating the climate control system Activating/deactivating rear- Setting the temperature compartment climate control via the Increasing/reducing temperature in control panel the front compartment via the control Turn the key to position 2 in the ignition panel lock. Only change the temperature in small Vehicle with rear-compartment heating/ increments.
Page 116: Defrosting The Windows
Operating the climate control system Directs air to the windshield, the Vehicle with heating air vents and into the footwell Set temperature control : and airflow Directs air to the air vents and control ; to z ( page 109). into the footwell Set air-distribution control ? to page 109).
Page 117 Operating the climate control system Vehicle with heating Windshield defroster Set temperature control : to a higher Windshield heater temperature ( page 109). Set airflow control ; to a higher blower setting. It should be set at least to level two page 109).
Page 118 Operating the climate control system Rear window defroster switch on air-recirculation mode for a short time. You can deactivate the intake of fresh air if unpleasant odors enter the vehicle from outside. The air inside the vehicle will only be circulated.
Page 119: Adjusting The Air Vents
Adjusting the air vents To open: turn thumbwheel = to the right Adjusting the air vents or thumbwheel ? to the left. Important safety notes To close: turn thumbwheel = to the left or WARNING thumbwheel ? to the right. Very hot or very cold air can flow from the air vents.
Page 120: Important Safety Notes
Operating the auxiliary heating system To open: for the left-hand side of the such as carbon monoxide (CO) may enter the vehicle, turn thumbwheel : or for the vehicle. This is the case, for example in right-hand side of the vehicle, enclosed spaces or if the vehicle gets stuck thumbwheel ;...
Page 121: Operating The Auxiliary Heating System
Operating the auxiliary heating system The auxiliary heating works independently of Operating with the button (control the engine and supplements the climate panel) control system in the vehicle. The auxiliary heating heats the air in the vehicle interior to the temperature set. If your vehicle is equipped with a hot-water auxiliary heater, the auxiliary heating also keeps the coolant warm.
Page 122: Setting The Switch-On Time
Operating the auxiliary heating system On-board computer without steering Use the W or X button on the wheel buttons steering wheel to select the desired switch- on time. Turn the key to position 2 in the ignition Use the Timer off setting to deactivate lock.
Page 123: Operation With The Remote Control
Operating the auxiliary heating system Operation with the remote control Signaling Meaning Important information Flashes red Auxiliary heating switched You can switch the auxiliary heating on/off and set the operating duration using the Lights up Auxiliary heating switched remote control. You can use up to 4 remote green control units on the vehicle.
Page 124: Operation With The Timer
Operating the auxiliary heating system Synchronizing the remote control When indicator lamp : lights up green, the auxiliary heating is switched on. Press the y auxiliary heating button in To switch off: when indicator lamp : the control panel ( page 119) for longer lights up green, press the b button.
Page 125: Overview
Operating the auxiliary heating system Ñ Sets the day, time and the operating If the ventilation is insufficient, poisonous exhaust gases can collect, in particular duration ( page 123) carbon monoxide. This is the case in ß Sets the heating level enclosed spaces, for example.
Page 126 Operating the auxiliary heating system Press the Û or â button until the Press the b button. Ñ symbol in menu bar ; flashes. Immediate heating mode is activated. The time and the y symbol appear. Press the b button. To switch off: press the Û...
Page 127 Operating the auxiliary heating system Deactivating the preselection time Example: For a planned departure time of 7:00 a.m., you should also set the Carry out the steps as described in the preselection time to 7:00 a.m. If the operating "Setting the preselection time" section. duration is preset to 40 minutes, for example, If the y symbol in the status bar is shown: the auxiliary heating starts up at 6:20 a.m.
Page 128 Operating the auxiliary heating system Environmental note Batteries contain dangerous substances. It is against the law to dispose of them with the household rubbish. They must be collected separately and recycled to protect the environment. Dispose of batteries in an environmentally friendly manner.
Page 129 Operating the auxiliary heating system Position battery cover ; so that mark : on the raised area points between two recesses ?. Turn battery cover ; using a suitable implement, e.g. a coin, clockwise to the stop. Check all the functions of the remote control ( page 121).
Page 130 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M Solutions The indicator lamp on The remote control battery is discharged. Data transmission is not the remote control possible. flashes red rapidly. Replace the remote control battery ( page 126).
Page 131: Operating The Cargo Compartment Air Vents
Operating the cargo compartment air vents Problem Possible causes/consequences and M Solutions The auxiliary heating The low-voltage protection system integrated in the control unit switches off switches off the auxiliary heating because the on-board voltage is automatically and/or less than 10 V. cannot be switched on.
Page 133 Useful information ......132 Breaking-in notes ......132 Driving ..........132 Automatic transmission ....138 Refueling ..........142 Parking ..........145 Driving tips ........147 Driving systems ........ 155 Working mode ........167 Towing a trailer ......... 168...
Page 134: Useful Information
Driving drive train on your vehicle have been Useful information replaced. This Operator's Manual describes all models as well as standard and optional equipment Driving of your vehicle that were available at the time of going to print. Country-specific variations Important safety notes are possible.
Page 135: Switching Off
Driving Switching on the power supply Only switch the vehicle to de-energized using the battery main switch if: the vehicle is stationary for a lengthy period it is absolutely necessary After the power supply has been activated, you will need to reset the side windows page 77).
Page 136: Starting The Engine
Driving To unlock the steering, move the steering Before driving off wheel slightly while turning the key to WARNING position 1. Objects in the driver's footwell may restrict the clearance around the pedals or block a Preparing for a journey depressed pedal.
Page 137: Driving Off
Driving all the doors are closed. You can start the engine without preglow when the engine is warm. all the vehicle occupants are wearing their seat belts correctly. The preglow system is malfunctioning if the % preglow indicator lamp lights up for the parking brake is applied.
Page 138 Driving Release the parking brake ( page 146). The c indicator lamp in the instrument cluster goes out. Release the brake pedal. Carefully depress the accelerator pedal. After pulling away or switching on the ignition, the vehicle automatically locks centrally. The locking knobs in the doors drop down.
Page 139 Driving Problems with the engine Problem Possible causes/consequences and M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again. be heard.
Page 140: Important Safety Notes
Automatic transmission Problem Possible causes/consequences and M Solutions The engine does not The on-board voltage is too low. The battery is too weak or start. discharged. The starter motor Jump-start the vehicle ( page 267). cannot be heard. If the engine cannot be jump-started, the starter motor is faulty. Consult a qualified specialist workshop.
Page 141: Changing Gear
Automatic transmission Selector lever positions Changing gear The 5-speed automatic transmission adapts Park position to your individual driving style by This prevents the vehicle from continuously adjusting its shift points. These rolling away when stopped. Only shift point adjustments take into account the move the selector lever to P if the current operating and driving conditions.
Page 142: Accelerator Pedal Position
Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the current shift range directly to D. automatic transmission shifts gear: To select the optimum shift range: press little throttle: early upshifts...
Page 143: Automatic Transmission
Automatic transmission Problems with the transmission Problem Possible causes/consequences and M Solutions The transmission The transmission is losing oil. malfunctions when Have the transmission checked immediately at a qualified shifting gear. specialist workshop. The acceleration The transmission is in emergency mode. characteristics have It is only possible to shift into second gear or reverse gear R.
Page 144: Refueling Procedure
Refueling lock in parking position P, e.g. to have the Environmental note vehicle towed away. If fuels are handled improperly, they pose a danger to persons and the environment. Do not allow fuels to run into the sewage system, Refueling the surface waters, the ground water or into the ground.
Page 145: Refueling
Refueling The fuel filler flap is beside the front left-hand or thin it with tap water. The exhaust gas door when viewed in the direction of travel. It aftertreatment may otherwise be is only possible to open the fuel filler flap damaged.
Page 146: Def Filler Neck
Refueling You will hear a click when cap : is fully If you switch off the engine at a low outside temperature and add DEF, restart closed. the engine after refueling. If you leave the DEF filler neck on the right-hand vehicle vehicle parked without restarting the side engine and the DEF freezes in the DEF tank,...
Page 147: Parking
Parking Turn tank filler cap ; counter-clockwise, WARNING remove it and let it hang from strap :. If you leave children unsupervised in the Make sure that tool A remains in tank filler vehicle, they could set it in motion by, for cap ;...
Page 148: Parking Brake
Parking Use the wheel chock ( page 147) to do so. To apply the parking brake: pull brake lever : up as far as the last possible detent. Parking brake The c warning lamp in the instrument cluster lights up if the engine is running. WARNING On vehicles with a folding brake lever, you If you leave children unsupervised in the...
Page 149: Driving Tips
Driving tips Apply the parking brake. To remove the wheel chock on Chassis Cabs: pull the locking springs down and Turn the key to position 0 in the ignition remove the wheel chock. lock and remove it. The immobilizer is activated. When stowing the wheel chock, make sure that it is secured in the retainer with Secure the vehicle to prevent it from rolling...
Page 150: Drinking And Driving
Maintenance Booklet or by the service qualified and authorized technicians at a interval display. Sprinter dealer. Fuel consumption also increases when The engine settings must not be changed driving in cold weather, in stop-start traffic under any circumstances.
Page 151: Driving Abroad
You can permanently limit the maximum be found in the Maintenance Booklet. speed of your vehicle to 75 mph (120 km/h). We recommend that you use an authorized Sprinter Dealer for the programming of the Short journey maximum speed. Before overtaking, take into consideration...
Page 152: Downhill Gradients
You can obtain further information from any authorized Sprinter dealer. ! Depressing the brake pedal constantly results in excessive and premature wear to the brake pads.
Page 153: Driving On Flooded Roads
Driving tips Limited braking performance on salt- Driving in wet conditions treated roads Hydroplaning When driving on salted roads, salt may start to build up on the brake disks and brake pads. WARNING This can increase braking distances There is a danger of hydroplaning occurring, considerably.
Page 154: Driving In Winter
Driving tips Slippery road surfaces Driving in winter WARNING General notes If you shift down on a slippery road surface in WARNING an attempt to increase the engine's braking If you shift down on a slippery road surface in effect, the drive wheels could lose their grip. an attempt to increase the engine's braking There is an increased danger of skidding and effect, the drive wheels could lose their grip.
Page 155: Off-Road Driving
Driving tips Such foreign objects may: Driving off-road damage the chassis, the fuel tank or the Important safety notes brake system WARNING cause imbalances and thus vibrations If you drive on a steep incline at an angle or be flung out when you continue driving turn when driving on an incline, the vehicle If there is any damage, inform a qualified could slip sideways, tip and rollover.
Page 156: Checklist After Driving Off-Road
Driving tips Obstacles may damage the following parts Off-road driving places a higher demand on of the vehicle: your vehicle than normal road operation. Check your vehicle after driving on rough the chassis terrain. By doing so you will notice any the drive train damage in good time and reduce the risk of the fuel and supply tanks...
Page 157: Driving Systems
Driving systems steering, chassis and exhaust system for steady speed for a prolonged period. You can any damage. set any speed from 20 mph upwards in increments of 1 mph. Check the service brake for operating safety, e.g. carry out a brake test. Use cruise control if road and traffic conditions make it appropriate to maintain a If you notice strong vibrations after driving...
Page 158: Activation Conditions
Driving systems LIM indicator lamp B shows you which Pay attention to the road and traffic function you have selected: conditions before calling up the stored speed. If you do not know the stored speed, store the LIM indicator lamp off: cruise control is desired speed again.
Page 159: Deactivating
Driving systems Deactivating cruise control maneuvering, parking and pulling away. When maneuvering, parking and pulling away, make There are various ways to deactivate cruise sure that there are no persons, animals or control: objects in the maneuvering area. Briefly press the cruise control lever PARKTRONIC does not account for obstacles forwards ?.
Page 160 Driving systems PARKTRONIC can suffer interference from: Rear sensors ultrasonic sources such as a truck's Center Approximately 71 in compressed-air brakes, an automatic car (180 cm) wash or a pneumatic drill attachments to the vehicle, e.g. rear Corners Approximately 39 in mounted racks (100 cm) number plates (vehicle license plates)
Page 161: Deactivating/Activating
Driving systems Warning displays Selector lever Monitoring position Front area R or N Front and rear area No areas activated One or more segments light up as the vehicle approaches an obstacle, depending on the vehicle's distance from the obstacle. From the: Warning display, front area sixth segment, an intermittent warning...
Page 162: Trailer Towing
Driving systems Press the f button. If PARKTRONIC is deactivated, the indicator lamp in the switch lights up. Towing a trailer PARKTRONIC detects a coupled trailer if your vehicle is equipped with the corresponding electrical installations for trailer towing. PARKTRONIC is deactivated for the rear area when you establish an electrical connection between your vehicle and a trailer.
Page 163: Rear View Camera
Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop. A warning tone also sounds for approximately...
Page 164: Maintenance
Driving systems Monitor for safe maneuvering and parking. When maneuvering and parking, make sure that there are no persons, animals or objects in the maneuvering area. The rear view camera is a visual parking aid. It shows you the area behind the vehicle on a separate monitor on the center console.
Page 165: Main Menu
Driving systems u button after engaging reverse gear R. Only then is the monitor switched on. To adjust the volume: press the : or 9 button. The volume of the integrated loudspeaker is adjusted in increments. Press the t button. Do not press any buttons for approximately 7 seconds.
Page 166: Overview
Driving systems Skipping back a menu Color ( page 165) Tint (color balance) ( page 165) Back S Lighting submenu You can adjust the background illumination of the monitor in the Screen illum. submenu. Press the : or 9 button until the S symbol is highlighted.
Page 167: Aspect Ratio Menu
Driving systems Contrast submenu Adjust the color balance in increments with the : or 9 button. You can adjust the picture contrast of the monitor in the Contrast submenu. Press the t button. Display menu is shown. From the main menu, select the Display menu ( page 164).
Page 168: Default Settings Menu
Driving systems The video signal from the rear view camera Press the : or 9 button until the corresponds to the NTSC standard. Normal desired language is highlighted. video signals generally use the PAL standard. Press the t button. The selected language is activated. If you select S and press the t button, the monitor goes back to the main menu (menu level 1).
Page 169: Working Mode
Working mode Problems with the rear view camera Problem Possible causes/consequences and M Solutions After reverse gear is The rear view camera is exposed to very bright white light or selected, white lines fluorescent light. appear on the monitor Check whether the rear view camera works at another location. or the picture flickers.
Page 170: Towing A Trailer
Towing a trailer Setting the working speed Therefore note the following: Only install a ball coupling that is approved for your vehicle. Before the journey, make sure that the ball coupling is correctly installed and secured. To do this, observe the operating instructions of the ball coupling manufacturer.
Page 171: Towing A Trailer
Install only an approved trailer coupling on towing vehicle and the trailer your vehicle. Only use a ball coupling that is approved for your vehicle and Sprinter the permissible gross combination weight trailer tow hitch. More information on the The applicable permissible values that may...
Page 172: Driving Tips
More noseweights” section ( page 169). information is available from your authorized Sprinter Dealer. Note that, when towing a trailer, PARKTRONIC is only available with limitations Maintain a greater distance than you would or not at all ( page 160).
Page 173: Coupling Up A Trailer
The height of the ball neck changes If your vehicle is equipped with a Sprinter according to the load on the vehicle. In this trailer tow hitch, you need a ball coupling that case, use a trailer with a height-adjustable is approved for the trailer tow hitch.
Page 174 Towing a trailer available from the police and local If possible, do not brake suddenly, but authorities. rather moderately at first so that the trailer can activate its brakes. Then increase the Observe the following when towing a trailer: force on the brake pedal. Practice driving around bends, stopping If the automatic transmission repeatedly and backing up at a place where there is no...
Page 175 Towing a trailer vehicle could be damaged by the The gross combination weight rating (GCWR) rebounding of the overrun brake. is calculated by adding the gross weight of the trailer to the gross vehicle weight including a Make sure the selector lever of the driver's weight of approximately 150 lbs automatic transmission is in position P.
Page 176: Power Supply
Towing a trailer Checking the vehicle and trailer weight Further information on the electrical equipment currently installed on your vehicle Make sure the weights of the towing vehicle and on installing trailer electrics can be and the trailer comply with the maximum obtained at any qualified specialist workshop.
Page 177 Useful information ......176 Important safety notes ....176 Instrument cluster ......176 On-board computer (vehicles with- out steering wheel buttons) .... 178 On-board computer (vehicles with steering wheel buttons) ....180 Display messages ......192 Indicator and warning lamps in the instrument cluster ......
Page 178: Useful Information
Instrument cluster Useful information Drive on carefully. Have the vehicle checked at a qualified specialist workshop This Operator's Manual describes all models immediately. as well as standard and optional equipment If uncertainties regarding the operating safety of your vehicle that were available at the time of the vehicle arise when continuing the of going to print.
Page 179: Instrument Lighting
Instrument cluster press the 9 reset button Changes in the outside temperature are displayed after a short delay. switch on the lights The display switches off automatically after approximately 30 seconds if: Speedometer the vehicle lighting is not switched on. The speed can also be shown in the display.
Page 180: General Notes
On-board computer (vehicles without steering wheel buttons) On-board computer (vehicles without Fuel filler flap location indicator t: the steering wheel buttons) fuel filler flap is on the left-hand side. Fuel filler flap location indicator u: the fuel Operating the on-board computer filler flap is on the right-hand side Reserve fuel warning lamp ( page 216)
Page 181: On-Board Computer (Vehicles Without Steering Wheel Buttons)
On-board computer (vehicles without steering wheel buttons) Turn the key to position 2 in the ignition Menus in the on-board computer lock. Overview Press the 4 menu button repeatedly until the L indicator lamp flashes and the If you wish to exit a menu and go to the message appears in the display.
Page 182: On-Board Computer
Operation of the audio equipment using Display the steering wheel buttons and making settings using the AUDIO menu only On-board computer operation function with Sprinter audio equipment. If W and X you are using audio equipment from another manufacturer, the described Selects submenus...
Page 183: Operation
On-board computer (vehicles with steering wheel buttons) Menu Overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation On Sound 5/Audio 20, the on-board A Trip computer menu ( page 189) computer always shows the AUDIO and TEL B Telephone menu ( (telephone) menus in English.
Page 184: Standard Display
( page 138) described if Sprinter audio equipment has In the basic setting, the odometer and the trip been installed. If you are using audio odometer are shown in the upper part of the equipment from another manufacturer, the display.
Page 185: Settings
On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Settings menu Switch on the audio equipment (see the Introduction separate operating instructions). In the Settings menu, the following options Press the V or U button repeatedly and submenus are available: until the station selected appears in the display.
Page 186 On-board computer (vehicles with steering wheel buttons) Selecting submenus Using the steering wheel buttons Press the V or U button repeatedly until the Settings menu appears in the display. Press and hold the 9 reset button for approximately 3 seconds. You will see a message in the display prompting you to press reset button 9 You will see the collection of submenus.
Page 187 On-board computer (vehicles with steering wheel buttons) Press the W or X button to select the Using the steering wheel buttons Inst. cluster submenu. Press the V or U button repeatedly Press the & button to select the until the Settings menu appears in the Temperat.
Page 188: Vehicles With Steering Wheel Buttons
On-board computer (vehicles with steering wheel buttons) Selecting the display for the status bar Press the & button to select the Tire pres. function. The selection marker is on the current setting. Press the W or X button to select the unit for the tire pressure in the display: or psi.
Page 189: Lighting Submenu
On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Press the & button to select the Hdlmp. mode function. Press the V or U button repeatedly The selection marker is on the current until the Settings menu appears in the setting.
Page 190: Delayed Switch-Off
On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Using the steering wheel buttons Press the V or U button repeatedly Press the V or U button repeatedly until the Settings menu appears in the until the Settings menu appears in the display.
Page 191: Trip Computer Menu
On-board computer (vehicles with steering wheel buttons) The levels are graded as follows: Frequency setting starts the station search. The Memory setting selects the next Level 1: high sensitivity – wiping begins stored station. even in light rain Using the steering wheel buttons Level 2: moderate sensitivity Press the V or U button repeatedly...
Page 192: Telephone
On-board computer (vehicles with steering wheel buttons) When you call up the trip computer again, If you turn the key to position 0 in the it displays the last function called up. ignition lock or remove it, all the values are reset after approximately four hours.
Page 193: Numbers From The Phone Book
Dialing a number from the phone book If you have connected a mobile phone to the You can use the mobile phone to enter new Sprinter hands-free system, you can operate telephone numbers into the phone book (see it using the functions in the menu.
Page 194: Display Messages
Display messages When a connection is established, the temperature. Driving characteristics may be name of the other person and/or the call impaired. Adjust your driving style and vehicle duration appear in the display. speed accordingly. To exit the telephone book: press the Contact a qualified specialist workshop ~ button.
Page 195 Display messages button on the steering wheel or the 9 reset button. You cannot hide display messages of the highest priority. These messages will continue to be shown in the display until their cause has been eliminated. The on-board computer stores certain display messages in the message memory page 193).
Page 196 Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M Solutions The speed display flashes. LIM km/h The vehicle has exceeded the speed set for variable SPEEDTRONIC or the programmed maximum speed for permanent SPEEDTRONIC, e.g.
Page 197 Display messages Display messages Possible causes/consequences and M Solutions ¯ In addition, the yellow ; engine diagnosis indicator lamp and the yellow å DEF indicator lamp light up and a warning tone dEF Chk sounds. The DEF reducing agent is contaminated, diluted or is not compliant with ISO 22241.
Page 198 Display messages Display messages Possible causes/consequences and M Solutions The exhaust gas aftertreatment is malfunctioning or an emission relevant malfunction has occurred. This malfunction or defect can damage the exhaust gas aftertreatment. Visit a qualified specialist workshop immediately. ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sequence sounds.
Page 199: Safety Systems
Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M Solutions ® ABS has been deactivated due to a malfunction. ESP , ASR and BAS, as well as cruise control, have also been deactivated as a Visit workshop result.
Page 200: Display Message
Display messages Display messages Possible causes/consequences and M Solutions ® ABS has been deactivated due to undervoltage. ESP , ASR and BAS, as well as cruise control, are also unavailable as a result. Unavailable The battery may not be being charged. WARNING The brake system continues to function normally, but without the functions listed above.
Page 201: Display Message
Display messages Display messages Possible causes/consequences and M Solutions ASR and BAS have been deactivated due to undervoltage. The battery may not be being charged. Unavailable WARNING The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
Page 202: Display Message
Display messages Display messages Possible causes/consequences and M Solutions EBD has been deactivated due to undervoltage. The battery may not be being charged. Brake force WARNING distribution The rear wheels could lock when you apply the brakes. The braking distance can increase in emergency braking situations. There is an increased risk of skidding and accidents.
Page 203: Display Message
Display messages Display messages Possible causes/consequences and M Solutions Additionally, a warning tone sounds. You are driving with the parking brake applied. Parking brake Release the parking brake ( page 146). Release brake The belt system has malfunctioned. WARNING Seatbelt sys. Visit workshop In the event of an accident or a rapid deceleration, the seat belts either cannot protect you as intended.
Page 204 Display messages Display messages Possible causes/consequences and M Solutions The right-hand cornering light is faulty Replace the bulb as soon as possible ( page 98). Cornering lt. right The automatic headlamp feature is active: the light switch is in the Ã...
Page 205: Fog Lamps
Display messages Display messages Possible causes/consequences and M Solutions The left-hand front fog lamp is faulty. Replace the bulb as soon as possible ( page 98). Foglamp front left The right-hand front fog lamp is faulty. Replace the bulb as soon as possible ( page 98).
Page 206: Engine
Display messages Engine Display messages Possible causes/consequences and M Solutions The Diesel Exhaust Fluid (DEF) supply has dropped below Check Diesel 1.5 US gal (5.5 l). Exhaust Fluid See Operator's Manual After the message appears for the first time, and under normal driving conditions, the remaining DEF supply will last for approximately 1000 miles (1600 km).
Page 207: Display Message
Display messages Display messages Possible causes/consequences and M Solutions The DEF reducing agent is contaminated, diluted or is not compliant with ISO 22241. Have the DEF tank cleaned and refilled at a qualified specialist workshop immediately. The exhaust gas aftertreatment is malfunctioning or an emission relevant malfunction has occurred.
Page 208: Display Message
Display messages Display messages Possible causes/consequences and M Solutions The oil level is too low. Check the oil level the next time you refuel ( page 242), and Engine oil Add 1.0 add oil. quart(Canada: 1.0 liter) You want to check the oil level even though the engine is running. Switch off the engine.
Page 209: Display Message
Display messages Driving systems Display messages Possible causes/consequences and M Solutions Limit The speed display flashes..km/h The vehicle has exceeded the speed set for variable SPEEDTRONIC, e.g. on a steep downhill gradient (overrun mode). Apply the brakes yourself as required. Cruise control has been deactivated due to a malfunction.
Page 210: Display Message
Display messages Display messages Possible causes/consequences and M Solutions Check tire(s) The pressure of one or more tires has dropped significantly. If the tire pressure monitor has detected the affected wheel, the wheel position is also displayed. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 211: Display Message
Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M Solutions You are already driving at walking pace, even though the hood is not closed. Hood open Close the hood. You have not yet entered your PIN in the mobile phone. Enter the PIN for the SIM card.
Page 212: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions d The yellow ASR/ WARNING ® warning ® or ASR is intervening because at least one of the wheels has lamp flashes reached its tire grip limit. while the vehicle Cruise control is deactivated for the duration of the intervention.
Page 213: Warning Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions b The red brake There is insufficient brake fluid in the expansion tank. system indicator WARNING lamp is lit while Braking performance can be impaired. the engine is running.
Page 214 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions : The yellow ASR/ BAS has been deactivated due to a malfunction. BAS indicator WARNING lamp is lit while The brake system continues to function normally, but without the engine is electronic support.
Page 215: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ! The yellow ABS ABS is deactivated due to a malfunction or is temporarily indicator lamp is ® unavailable. ESP , ASR and BAS, as well as cruise control, are also lit while the unavailable as a result.
Page 216: Indicator Lamp
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions + The red + The restraint systems have malfunctioned. warning lamp WARNING does not go out If SRS is malfunctioning, individual systems could be triggered approximately inadvertently or might not be triggered at all in the event of an 4 seconds after accident.
Page 217: Coolant
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions 4 The yellow On vehicles with a diesel engine, the oil level display additionally engine oil level appears in the display, e.g. – 2.0 qts (Canada: –...
Page 218: Emergency Running Mode
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ? The red coolant The coolant temperature is too high. warning lamp is Stop the vehicle as soon as possible, paying attention to road lit while the and traffic conditions.
Page 219: Air Filter
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions ; The yellow The exhaust gas aftertreatment is malfunctioning or an emission check engine relevant malfunction has occurred. This malfunction or defect can indicator lamp is damage the exhaust gas aftertreatment.
Page 220: Level Indicator
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions h The yellow tire WARNING pressure The tire pressure monitor indicates a rapid or severe loss of monitor warning pressure in at least one tire. lamp comes on. Stop the vehicle without making any extreme steering maneuvers or braking suddenly.
Page 221: Indicator And Warning Lamps In The Instrument Cluster
Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M Solutions 7 If you turn the The warning lamp is to remind you to fasten your seat belt. key in the Fasten seat belt ( page 48). ignition lock to position 2, the red seat belt...
Page 223 Useful information ......222 Stowage spaces and stowage com- partments .......... 222 Folding table in the twin co-driver's seat ............ 225 Cup holder ......... 226 Bottle holder ........227 Ashtray ..........227 Cigarette lighter ........ 227 12 V socket ........228 Mobile phone ........
Page 224: Useful Information
Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 225: Stowage Spaces And Stowage Compartments
Stowage spaces and stowage compartments Eyeglasses compartment in the overhead control panel Stowage space (example: co-driver's side) To open: briefly press cover :. Stowage compartment in the center console The eyeglasses compartment folds out. To close: press the eyeglasses compartment into the overhead control panel until it engages.
Page 226: Above The Windshield
Stowage spaces and stowage compartments Stowage space above the headliner Stowage compartment under the twin co-driver's seat ! The entire stowage space may be loaded with a maximum of 66 lb (30 kg). Do not place high, bulky loads in the stowage space.
Page 227: Folding Table In The Twin Co-Driver's Seat
Folding table in the twin co-driver's seat Attach retainer loop ; to hook = underneath folded-up seat cushion :. To fold down the seat cushion: hold seat cushion : and detach retainer loop ; from hook =. Fold down seat cushion :. The seat cushion engages automatically.
Page 228: Cup Holder
Cup holder Cup holders in the dashboard To fold down the folding table: pull folding table : forward by the tab. Cup holder in dashboard stowage compartment Fold folding table : down in the direction (example: right-hand side of vehicle) Cup holder of the arrow and onto the seat cushion.
Page 229: Bottle Holder
Cigarette lighter Bottle holder Ashtrays in the passenger compartment Bottle holders in the front doors (example: co- Ashtrays on the left and right in the side trim panels driver's door) To open: fold out the ashtray. To remove the insert: press retaining Ashtray clip : down and remove the ashtray from the trim.
Page 230: 12 V Socket
Mobile phone in the respective corner trim next to the rear doors in the passenger compartment (12 V, 15 A) in the cargo compartment next to the left rear door (12 V, 15 A) You can use the 12 V sockets (15 A) for accessories with a maximum power consumption of 180 W.
Page 231: Additional Communications Equipment
In order to use the hands-free system, you will vehicle. There is an increased risk of accident. need a special bracket. The Sprinter Do not use this equipment while the vehicle accessories include brackets for various is in motion.
Page 233 Useful information ......232 Loading guidelines ......232 Load distribution ......234 Securing loads ........234 Carrier systems ........ 236...
Page 234: Useful Information
Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, it is advisable to store it This Operator's Manual describes all models outside the vehicle. as well as standard and optional equipment of your vehicle that were available at the time WARNING of going to print.
Page 235: Loading Guidelines
Loading guidelines When transporting luggage, always use the Before loading cargo tie-down rings and a parcel net, if ! The anti-slip mats cannot be used for present. securing goods and must be replaced when Use cargo tie-down rings and fasteners they show signs of: which are suitable for the weight and size Permanent deformation and crushing...
Page 236: Load Distribution
Securing loads the rear bench seat. Stow the load flush Checks after loading with the rear bench seat. WARNING Always additionally secure the load with Combustion engines emit poisonous exhaust suitable load-securing aids or tie downs. gases, such as carbon monoxide. If the sliding Observe the following notes: door or rear door is open when the engine is Do not stack loads higher than the upper...
Page 237: Securing Loads
Securing loads ! Observe the information on the maximum (form-locking). Use rigid load securing aids, such as wedges, wooden fixings or loading capacity of the individual cargo tie- padding. down points. Attach secured and stabilized loads in all If you use several cargo tie-down points to directions.
Page 238: Carrier Systems
Carrier systems over or be tossed about, striking vehicle occupants. There is a risk of injury. Before using the cargo tie-down rings, always make sure they are properly installed and cannot be moved. Cargo tie-down points (example: Cargo Van) Cargo tie-down rings To install: slide the cargo tie-down ring through a recess in the loading rail close to Load rails...
Page 239 300 miles (500 km). We recommend that you only use roof racks tested and approved by Sprinter. These help avoid vehicle damage. ! If you want to retrofit securing rails, have it done at a qualified specialist workshop.
Page 241 Useful information ......240 Engine compartment ......240 Vehicle interior ......... 248 Maintenance ........248 Battery ..........250 Care ............ 255...
Page 242: Useful Information
Engine compartment Useful information WARNING The engine compartment contains moving This Operator's Manual describes all models components. Certain components, such as as well as standard and optional equipment the radiator fan, may continue to run or start of your vehicle that were available at the time again suddenly when the ignition is off.
Page 243: Closing
Engine compartment Secure the vehicle to prevent it from rolling If the hood is not locked and you are already away. driving at walking pace: Pull release handle : on the hood. the yellow 1 indicator lamp in the The hood is released. instrument cluster goes on for vehicles without steering-wheel buttons.
Page 244: Oil Level
Engine compartment Vehicles without steering wheel Brake fluid expansion tank cap buttons: press the 4 menu button on the page 245) instrument cluster ( page 33) repeatedly Washer fluid reservoir cap ( page 246) until the display shows the 1 symbol. Regularly check the fluid level and the --:-- display message appears in the...
Page 245: Ignition Lock
Engine compartment Checking the oil level using the oil Engine Add the amount of oil dipstick oil Add shown ( page 244). 1.0quart Check the engine oil level again after a few minutes. Engine oil Add 1.5quart Engine oil Add 2.0quart The oil level is too high.
Page 246: Additives
Engine compartment Insert oil dipstick : back into the guide Environmental note tube as far as it will go and remove it again. When adding oil, take care not to spill any. If If the level is between minimum mark = oil enters the soil or waterways, it is harmful and maximum mark ;, the oil level is to the environment.
Page 247: Engine Compartment
Thoroughly inhibitor/antifreeze that comply with the clean the antifreeze from components before Mercedes-Benz Specifications for Service starting the engine. Products. ! Take care not to spill any coolant on Replace cap : and turn it clockwise to painted surfaces.
Page 248: Washer Fluid
Engine compartment Checking the brake fluid level Store brake fluid only in the original closed container and keep it out of the reach of Stop your vehicle as far away from traffic children. Comply with safety regulations as possible on level ground. when handling brake fluid.
Page 249 Engine compartment Adding washer fluid If the : indicator lamp in the instrument cluster goes on, drain the fuel filter with water Mix the washer fluid to the appropriate separator = immediately. mixing ratio in a container beforehand. We recommend that you have this Open the hood ( page 240).
Page 250: Vehicle Interior
Maintenance Vehicle interior You must observe the legal requirements when disposing of service products, e.g. Air filter for the rear-compartment air engine oil. This also includes all components, conditioning e.g. filters, which have come into contact with ! Regularly check the air filters for visible service products.
Page 251: Calling Up The Service Due Date
(mi) or kilometers (km) or the after the manufacturer has submitted a remaining time in days (d). damage report. Observe the information on Sprinter Service due date has been exceeded original parts in the "Technical data" Vehicles with steering wheel buttons: if section ( page 314).
Page 252: Important Safety Notes
When replacing a battery, only use Battery acid is caustic. Wear acid- batteries that are recommended for use in proof protective gloves. If skin or Sprinter vehicles. clothes are splashed with acid, neutralize the splashes Have the battery removed at a qualified immediately with soapy water or specialist workshop.
Page 253: Battery
Battery Installing/removing the floor Disconnecting/connecting the covering (starter battery) starter battery Important safety notes WARNING Objects in the driver's footwell can restrict the WARNING pedal travel or obstruct a depressed pedal. During the charging process, a battery The operating and road safety of the vehicle produces hydrogen gas.
Page 254 Battery Reconnecting the starter battery ! Always connect the battery in the order described below. Never swap the terminal clamps. You may otherwise damage the vehicle electronics. Fold the positive terminal clamp with the pre-fuse box down to the terminal. Connect the positive terminal clamp.
Page 255 Battery Disconnecting/connecting the auxiliary battery Important safety notes WARNING During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks are created, the hydrogen gas can ignite. There is a risk of an explosion. Make sure that the positive terminal of a connected battery does not come into Loosen the bolts holding retainer =, which contact with vehicle parts.
Page 256: Charging
Battery Removing/installing the auxiliary battery Removing the additional battery Disconnect the battery ( page 253). Loosen the bolts holding the retainer that prevents the battery from moving around. Remove the battery holder and take out the battery. Additional battery in the engine compartment Installing the additional battery Switch off all electrical consumers.
Page 257: Care
Care Recharge the removed battery. Observe The breathers in the caps and the cell the notes in the operating instructions for ventilation tubes must be open. Otherwise, your battery charger. gas cannot escape. Install the battery. Observe the notes on Only clean the battery casing with a reconnecting the battery.
Page 258: Automatic Car Wash
Automatic Car Wash as these use special Use a mild cleaning agent, e.g. a car cleaning agents. These cleaning agents can shampoo approved for use with Sprinter damage the paintwork or plastic parts. vehicles. ! Make sure that the automatic car wash is Thoroughly hose down the vehicle with a suitable for the size of the vehicle.
Page 259: Paint
Care When using the vehicle in winter, remove all spray must not be aimed directly at traces of road salt deposits carefully and as electrical components or the terminals of soon as possible. electrical lines. Preserve the engine after the engine has High-pressure cleaning equipment been cleaned.
Page 260: Exterior Lights
Otherwise, the agent that is recommended and approved graphite coating could be damaged. This for Sprinter vehicles. could cause wiper noise. ! Hold the wiper arm securely when folding Exterior back.
Page 261: Rear View Camera
If you clean the vehicle with a high-pressure Sprinter vehicles, or with cleaning cloths. or steam cleaner, maintain a distance of at least 1.650 cm from the rear-view camera.
Page 262: Display
Care Cleaning the electrical step Switch off the audio equipment or monitor of the rear-view camera and allow to cool. Clean the electrical step at least once a Clean the display surface with a month. Make sure that no dirt accumulates in commercially available microfiber cloth the housing or on the step.
Page 263: Seat Belt
Use a soft brush or dry shampoo to remove Heavy soiling: use care products and heavy soiling. cleaning agents recommended and approved for Sprinter vehicles. Cleaning the seat covers ! Do not use microfiber cloths to clean artificial leather covers. If used often, a microfiber cloth can damage the cover.
Page 265 Useful information ......264 Where will I find...? ......264 Flat tire ..........266 Jump-starting ........267 Tow-starting and towing away ..268 Electrical fuses ......... 271...
Page 266: Useful Information
Where will I find...? Stowage compartment in the co- Useful information driver's footwell This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible.
Page 267: Where Will I Find
Where will I find...? Inserting and engaging the cover Warning triangle and warning lamp Slide in the cover and fold it down. Removing the warning lamp Press down quick-release fastener : until it engages. Stowage compartment in the right- hand door sill Removing the tire inflation compressor and Premium tire sealant Press both release catches : down and...
Page 268: Flat Tire
Flat tire Removing the warning triangle Take first-aid kit = out of the retainer. Fold the cover up and turn the quick- release fasteners to position 1. The cover is locked. Check the expiration date on the first-aid kit at least once a year. Replace any expired or missing contents.
Page 269: Jump-Starting
Jump-starting accessible, jump-start the vehicle using a Jump-starting donor battery or a jump-starting device. Important safety notes Do not start the engine if the battery is frozen. Let the battery thaw first. WARNING Jump-starting may only be performed from During charging and jump-starting, explosive batteries with a nominal voltage of 12 V.
Page 270: Important Safety Notes
Tow-starting and towing away ! Observe the following points when towing Tow-starting and towing away with a tow rope: Important safety notes Secure the tow rope on the same side on both vehicles. WARNING Ensure that the tow cable is not longer Functions relevant to safety are restricted or than legally permitted.
Page 271: Tow-Starting And Towing Away
Tow-starting and towing away Removing the front towing eye Installing/removing the towing eye Remove the screwdriver from the vehicle tool kit. Insert the screwdriver into the towing eye and turn the screwdriver counter- clockwise. Unscrew the towing eye. Insert cover : with the lug at the bottom and press it in at the top until it engages.
Page 272: With A Raised Front Or Rear Axle
Tow-starting and towing away ! Always use new bolts when installing the Always switch off the ignition when towing the propeller shafts. vehicle with a tow cable or a tow bar. Observe the following before towing a vehicle ! Do not exceed a towing speed of with a raised front or rear axle: 31 mph (50 km/h).
Page 273: Electrical Fuses
Transporting the vehicle ! Only use fuses that have been approved for Sprinter vehicles and that have the ! Only lash the vehicle down by the wheels required fuse rating for the systems or wheel rims, not by parts of the vehicle concerned.
Page 275: Wheels And Tires
Useful information ......274 Important safety notes ....274 Operation ........... 274 Operation in winter ......276 Tire pressure ........278 Loading the vehicle ......286 What you should know about wheels and tires ....... 289 Flat tire ..........295 Changing wheels .......
Page 276: Useful Information
Country-specific variations factory recommendations are possible. Note that your vehicle may not Contact an authorized Sprinter dealer if you be equipped with all of the described require information on tested and functions. This also applies to systems and recommended wheels and tires for summer functions relevant to safety.
Page 277: Tire Tread
Operation When parking your vehicle, make sure that The service life of tires depends on various the tires do not get deformed by the curb or factors, including the following: other obstacles. If it is necessary to drive over driving style curbs, speed humps or similar elevations, try tire pressure to do so slowly and not at a sharp angle.
Page 278: M+S Tires
Operation in winter case, the tire is so worn that it must be M+S tires replaced. WARNING Wheel and tire dimensions as well as the type Selecting, mounting and renewing of tire can vary between the spare wheel and tires the wheel to be replaced.
Page 279: Operation In Winter
Sprinter. The snow chains or vehicle, affix a corresponding warning label in traction aids must be of class U or meet the the driver's field of vision.
Page 280: Recommended
Tire pressure General notes Tire pressure You will find information on tire pressure for Tire pressure specifications the vehicle's factory-mounted tires on the Important safety notes plates described here. You will find a table of recommended tire WARNING pressures on the Tire and Loading Underinflated or overinflated tires pose the Information placard or on the tire pressure...
Page 281: Tire Pressure
Tire pressure Tire pressure plate The tire temperature and pressure increase when the vehicle is in motion. This is dependent on the driving speed and the load. Therefore, you should only correct tire pressure when the tires are cold. The tires are cold: if the vehicle has been parked for at least three hours without direct sunlight on the tires, and...
Page 282: Maximum
Tire pressure Never exceed the maximum permissible tire the braking properties and the driving inflation pressure. When adjusting the tire characteristics. There is a risk of an accident. pressures always observe the recommended Avoid tire pressures that are too low in all the tire pressure for your vehicle ( page 278).
Page 283: Tire Pressure Monitor
Tire pressure Read the tire pressure and compare it with Please note that the TPMS is not a substitute the recommended value on the loading for proper tire maintenance, and it is the information table or the tire pressure table driver's responsibility to maintain correct tire page 278).
Page 284: Tire Pressure Loss Warning System
Tire pressure The tire pressure monitor does not warn you computer. In this case, do not reduce the tire if a tire pressure is incorrect. Observe the pressures. notes on the recommended tire pressure If radio transmitting equipment (e.g. wireless page 278).
Page 285: Restarting
Tire pressure message. The h tire pressure loss warning Restarting the tire pressure monitor (vehicles without steering wheel lamp in the instrument cluster ( page 218) buttons): lights up. The tire pressure is shown in 2 red rectangles. Turn the key to position 2 in the ignition The pressure of the tire concerned is shown lock.
Page 286 Tire pressure Monitor current tire pressure? Press the W button on the steering wheel. The display shows the following message: Tire pres. monitor reactivated The tire pressure monitor activation process has begun. The tire pressures measured for the individual wheels are stored as the new reference values, provided that the tire pressure monitor considers them to be plausible.
Page 287: Tire Pressure Table
Tire pressure Tire pressure table Front axle tire pressure value: the following tire pressure values only apply to vehicles with a permissible front axle load of 3970 lbs (1801 kg), 4080 lbs (1851 kg) or 4410 lbs (2000 kg). Tires/disc wheel Front axle load 3970 lbs 4080 lbs...
Page 288: Loading
Loading the vehicle maximum Gross Axle Weight Rating on Loading the vehicle the front and rear axle. Instruction labels for tires and loads The maximum gross axle weight rating is the maximum weight that can be carried WARNING by one axle (front or rear axle). Do not Overloaded tires can overheat, causing a exceed the maximum gross vehicle blowout.
Page 289: Loading The Vehicle
Loading the vehicle example. The maximum permissible gross should never exceed XXX kg or XXX lbs." on vehicle weight rating is vehicle-specific and your vehicle's Tire and Loading Information may differ from that which is illustrated. placard. You can find the valid maximum Step 2: Determine the combined weight of permissible gross vehicle weight rating for the driver and passengers that will be...
Page 290 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Information placard .
Page 291: What You Should Know About Wheels And Tires
What you should know about wheels and tires Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) (680 kg) (680 kg) noseweight Ò750 lbs Ò540 lbs Ò150 lbs (68 kg) (maximum gross (340 kg) = (245 kg) =...
Page 292 What you should know about wheels and tires General: depending on the manufacturer's Maximum tire pressure ( page 280) standards, the size imprinted in the tire wall Manufacturer may not contain any letters or may contain Tire material ( page 292) one letter : that precedes the size Tire size designation, load-bearing description...
Page 293: Load Index
What you should know about wheels and tires Load index For further information on the load-bearing index, see "Load index" ( page 291). Speed rating: speed rating C specifies the approved maximum speed of the tire. Regardless of the speed index always observe the speed limits.
Page 294: Characteristics
What you should know about wheels and tires permissible load can be found on the Tire type code: tire type code ? can be vehicle's Tire and Loading Information used by the manufacturer as a code to placard on the B-pillar on the driver's side describe specific characteristics of the tire.
Page 295 What you should know about wheels and tires DOT (Department of Transportation) Gross Axle Weight Rating can be found on the vehicle identification plate on the driver seat DOT marked tires fulfill the requirements of frame ( page 315). the United States Department of Transportation.
Page 296: Filling Capacity
What you should know about wheels and tires is bar. 100 kilopascals (kPa) are the Cold tire pressure equivalent of 1 bar. The tires are cold: if the vehicle has been parked for at least Load index three hours without direct sunlight on the In addition to the load bearing index, a load tires, and index can be stamped onto the sidewall of the...
Page 297: Flat Tire
Flat tire Traction Vehicle preparation Traction is the result of friction between the Stop the vehicle as far away as possible tires and the road surface. from traffic and on a level, firm and non-slip surface. TWR (permissible trailer drawbar load) Switch on the hazard warning lamps if the The TWR is the maximum permissible weight vehicle poses a hazard to passing vehicles.
Page 298 Flat tire Environmental note Do not drive any further. Contact a qualified specialist workshop. Have the used tire sealant bottle disposed of professionally, e.g. at a qualified specialist WARNING workshop. The tire sealant is harmful and causes Prepare the vehicle as described irritation.
Page 299 Flat tire Single tire Tire sealant bottle for single tires Valve Pull knob F out of valve core extractor Tire sealant bottle with hook, hose and H as far as it will go. valve core extractor Remove the cap from valve I on the defective tire.
Page 300 Flat tire Twin tires, inner wheel tire inflation compressor to run for at least 10 minutes until tire sealant bottle D is completely empty and the tire pressure is at least 300 kPa (3.0 bar/43.5 psi). If possible, inflate the tire to the recommended tire pressure.
Page 301 Flat tire Turn knob H counter-clockwise until the Do not pull valve core extractor F from valve core is unscrewed. tire valve J while the valve core is unscrewed from tire valve J. The tire Pull knob H out of valve core extractor sealant could otherwise run out and get on F as far as it will go.
Page 302 Flat tire Twin tires, outer wheel Valve tool with handle and turning piece Hang tire sealant bottle D in the upper ventilation hole in the wheel using hook Handle Push angled valve adapter H located on Turning piece the hose of tire sealant filler bottle D as Tire valve G is located on the inner side of far as it will go onto valve G and fix it in the outer wheel.
Page 303: Using Tire Sealant
If the valve insert is damaged or lost when it is unscrewed, you can use the valve insert The Mercedes-Benz Service24h from tire sealant bottle D after you have telephone numbers can be found on a used the tire sealant.
Page 304 Always observe the instructions and safety specialist workshop. notes in the "Mounting a wheel" section page 303). The Mercedes-Benz Service24h telephone numbers can be found on a The wear patterns on the front and rear tires sticker in the driver's door entrance area differ, depending on the operating conditions.
Page 305: Changing Wheels
Changing wheels Storing wheels Store wheels that are not being used in a cool, dry and preferably dark place. Protect the tires from contact with oil, grease and fuel. Mounting a wheel Vehicle preparation Stop the vehicle as far away as possible from traffic and on a level, firm and non-slip Diagram showing tire rotation for single and dual tires...
Page 306: Jacking Points
Changing wheels Take the vehicle tool kit and the jack from WARNING the footwell on the co-driver's side On uphill and downhill slopes, the jack could page 264). tip over with the vehicle raised. There is a risk Remove the spare wheel from the spare of injury.
Page 307 Changing wheels ! Only use the jack pump lever middle rod and the rod with the largest diameter as a lug wrench extension. Only slide the middle rod as far as it will go onto the lug wrench. The rods may otherwise bend and be distorted to such an extent that they can no longer be used as a pump lever for the jack.
Page 308: Mounting A New Wheel
Jacking point at the rear axle on chassis only use wheel bolts or wheel nuts which have versions been approved for Sprinter vehicles and the Place the jack next to the front leaf spring respective wheel. support beneath the jacking point.
Page 309: Lowering The Vehicle
Changing wheels Wheels with centering by wheel bolts: Vehicles with alloy wheels: take the short wheel bolts that fit the steel spare wheel out of the vehicle tool kit. Screw in the wheel bolts and tighten them lightly. For wheels with wheel nuts: Front wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts.
Page 310: Wheel And Tire Combination
There is a risk of an ! Retreaded tires are neither tested nor accident. recommended for Sprinter vehicles, since previous damage cannot always be In order to reduce risks: detected on retreaded tires. We can you should therefore adapt your driving therefore not guarantee driving safety.
Page 311: Spare Wheel
Spare wheel Removing and installing the spare only use a spare wheel that differs from the wheel wheel to be replaced for a short time. ® do not deactivate ESP Cargo Van/Crew Van have a spare wheel that differs from the wheel that has been changed replaced at the nearest qualified specialist workshop.
Page 312 Spare wheel Slowly lower spare wheel bracket A to the Replace and engage covers :. ground. Close the rear doors. Lift spare wheel bracket A slightly and pull the pump lever out of sleeve ?. Chassis version Spare wheel in the spare wheel carrier Removing Use the pump lever to lift the spare wheel Loosen fender nuts = manually and then...
Page 313 Spare wheel Use the pump lever to lift the spare wheel beyond the rear edge of spare wheel bracket ?. Carefully remove the spare wheel from the bracket. The spare wheel is heavy. When the spare wheel is removed, the center of gravity changes due to the heavy weight of the wheel.
Page 315 Genuine Sprinter parts ..... 314 Vehicle electronics ......314 Identification plates ......315 Service products and capacities ..316 Vehicle data ........326...
Page 316: Genuine Sprinter Parts
This can lead to loss of the New Vehicle Warranty applies as for new parts. Limited Warranty. We test genuine Sprinter parts, as well as conversion parts and accessories that have Installing electrical or electronic been specifically approved for the type of...
Page 317: Identification Plates
A telephone or two-way radio to be installed in the vehicle must be approved. Further information can be obtained from any Sprinter Dealer. For operation of mobile phones and two-way radios, we recommend connection to an approved exterior antenna. This is the only...
Page 318: Technical Data
Service products and capacities Example: chassis identification plate (vehicles for Example: Emission Control Information label Canada) The data shown in the pictures is for the purposes of illustration. Such data is Paint code vehicle-specific and may differ from that shown. Always observe the specifications on your vehicle's identification plate.
Page 319: Service Products And Capacities
Service products and capacities Service products include the following: Avoid fire, open flames, smoking and creating sparks under all circumstances. Switch off the Fuels, e.g. diesel engine and, if applicable, the auxiliary heating Additives for the exhaust gas before refueling. aftertreatment, e.g.
Page 320: Diesel
Fuel that does alternative fuels (bio-diesel fuels) from any not conform to EN 590 can lead to authorized Mercedes-Benz Center. increased wear and damage the engine and Diesel at very low outside temperatures exhaust system.
Page 321 715/2007 Information about approved flow improvers is Fuel consumption depends on: available from any authorized Sprinter Dealer. the vehicle version At outside temperatures below 14 ‡ (Ò10 †), the style of driving and if using diesel with less resistance to low...
Page 322: Notes
Service products and capacities Damage that arises through the use of Diesel Exhaust Fluid (DEF) additives or tap water will invalidate the General notes New Vehicle Limited Warranty. ! Only use DEF in accordance with Storage ISO 22241. The exhaust gas aftertreatment system may otherwise be damaged.
Page 323: Tank Content
Service products and capacities DEF supply reservoir content Specifications for Service Products and the prescribed ACEA and/or API Depending on equipment, the DEF supply classifications. Using engine oils of another reservoir content may vary. quality is not permitted and may invalidate the New Vehicle Limited Warranty.
Page 324: Engine Oil
SAE classification (viscosity). The table high quality grade, e.g. according to Sheet displays the SAE classification to be used. Number 228.51 of the Mercedes-Benz The low temperature characteristics of Specifications for Service Products, can the engine oils can noticeably deteriorate during maximum interval for oil change be achieved.
Page 325: Automatic Transmission
Service products and capacities Information about oil consumption Transmission and power steering oil ! If the vehicle is predominantly used for Automatic transmission short-distance driving, this could lead to a Service product: automatic transmission malfunction in the automatic cleaning fluid function for the diesel particle filter.
Page 326 WARNING Only use brake fluids approved for Sprinter If antifreeze comes into contact with hot vehicles. Always check for the identification components in the engine compartment, it DOT 4 plus.
Page 327: Service Life
MB Sheet No. 325.0 inhibitor/antifreeze that comply with the Zerex G05, The Valvoline Company Mercedes-Benz Specifications for Service MB Sheet No. 325.0 Products. You will find information about approved corrosion inhibitor/antifreeze for Zerex G48, The Valvoline Company your vehicle in the Maintenance Booklet.
Page 328: Refrigerant
Vehicle data ! Only use washer fluid that is suitable for Maintenance plastic lamp lenses, e.g. MB SummerFit or interval MB WinterFit. Unsuitable washer fluid Initial interval: 15 years or could damage the plastic lenses of the 180000 miles headlamps. (288000 km) Observe also the safety notes in the "Service products and capacities"...
Page 329: Vehicle Data
Vehicle data Load rails Cargo tie-down points and carrier systems The maximum tensile loads of the cargo tie- down points in the cargo compartment are: Cargo tie-down points Cargo tie-down Permissible General notes point nominal tensile ! Observe the information on the maximum load loading capacity of the individual cargo tie- Load rails on cargo...
Page 330: Trailer Tow Hitch
168). ! For safety reasons, we recommend that you only use roof carrier systems that have been tested and approved for the Sprinter. This will help to avoid damage. The data is valid for a load distributed evenly over the entire roof area. Maximum roof load...
Page 331: Trailer Loads
Vehicle data Maximum permitted weights and loads ! On vehicles with a permissible gross vehicle weight of 11030 lbs (5003 kg), the permissible gross combination weight is less than the total of the permissible gross vehicle weight and the permissible trailer load. Exceeding the permissible gross combination weight can lead to damage to the drivetrain, to the transmission or to the trailer tow hitch.

Mercedes-Benz Sprinter Operator's Manual

Index 4

Product Information

Declarations of Conformity

Qualified Specialist Workshop

Exhaust Gas Aftertreatment

Introduction

Table of Contents

Thoraxbag

Window Curtain Air Bag

Top Tether

Special Seat Belt Retractor

Table of Contents

Table of Contents

Lumbar Support

Armrests

Seat Heating

Table of Contents

Combination Switch

Interior Lighting

Cornering Lamps

Climate Control

Rear-Compartment Heating

Tems

Tem

System

Table of Contents

Switching off

Driving off

Chock

Drinking and Driving

Driving on Flooded Roads

Off-Road Driving

Trailer Towing

Rear View Camera

Table of Contents

Instrument Lighting

Out Steering Wheel Buttons)

Settings

Telephone

Warning and Indicator Lamps

Safety Systems

Indicator Lamp

Warning Lamp

Table of Contents

Partments

Seat

Two-Way Radio

Table of Contents

Table of Contents

Washer Fluid

Paint

Table of Contents

Vehicle Tool Kit

First-Aid Kit

Wheels and Tires

Tire Pressure Loss Warning System

Tire Pressure Table

Wheels and Tires

Vehicle Identification Number

Technical Data

Tank Content

Engine Oil

Quick Links

Chapters

Need help?

Questions and answers

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Summary of Contents for Mercedes-Benz Sprinter