Cisco Interactive Experience Manager - Cisco Interactive Experience Client 4600 Series User Manual

Cisco Interactive Services Solution
Figure 1-1

Cisco Interactive Experience Manager

The Cisco Interactive Experience Manager (IEM) is the management console that allows the
administrator to configure, control, and monitor Cisco Interactive Experience Client 4600 Series devices
as well as other devices such as the Panasonic Connected Solutions Agent. The devices are configured
remotely through a combination of device, user, profile, and policy settings from the Cisco IEM,
Configuration settings are distributed between user and device settings. Policies represent dynamic and
transportable setup rules.
With Cisco IEM, an administrator can perform the following functions:
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Cisco Interactive Experience Client 4600 Series User Guide
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Cisco Interactive Services Solution Deployment Diagram
Configuration: A user can configure all device settings remotely including the startup URL, VPN,
display behavior, peripheral support.
Policy Management: Policies provide an easy and flexible way for a user to apply settings to a group
of users or devices.
Kiosk Control: A user can monitor and control the behavior of a kiosk remotely in real-time
including muting a station, locking out the user, sending messages to the user, etc.
Session Management: A user can manage users' sessions on the kiosks by setting time limits,
forcing the user to log out, etc.
Chapter 1 Introduction