Cisco Interactive Experience Client 4600 Series User Manual page 243

Appendix F Video Conferencing Using the Session Initiation Protocol Client
Replace "username" with the call manager ID, which is a number.
Step 3
Replace "password" with call manager's password.
Step 4
Replace "domain" with the IP address for the call manager.
Step 5
Replace "transport" with "udp".
Step 6
Save your changes.
Step 7
SIP DTMF
Dual-Tone Multifrequency (DTMF) for SIP is a feature that is available starting with version 2.1.1. The
purpose of DTMF setup for SIP is to provide the audio prompts heard over the phone such as "Press 1
to reach ____."
You will need the following to set up DTMF for SIP calls:
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1.
2.
sipphone = document.getElementById("sipphone");
// Now Call Start Routine with the SIP Credentials
// that we got from the applicationData
sipphone.start(username, password, domain, transport);
sipphone.placingCall.connect(onPlacingCall);
sipphone.incomingCall.connect(onIncomingCall);
sipphone.ready.connect(onReady);
sipphone.registered.connect(onRegistered);
sipphone.established.connect(onEstablished);
sipphone.ring.connect(onRing);
sipphone.disconnected.connect(onDisconnected);
sipphone.error.connect(onError);
}
....
Latest SipPhone widget with the sendDtmf line of code.
void sendDtmf(in string dtmfkey);
Cisco Unified Contact Center Express (UCCX) 9.x: UCCX provides DTMF capability.
CUCM 9.x: Although CUCM does not have the DTMF feature, when configuring the IEC as a SIP
device in the CUCM, the following options must be configured in order for DTMF to work correctly:
Follow the steps in the following link to enable the Media Termination Point system wide for the
CUCM: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_0_9/p4mtp.html
The IEC should be created as a Third-party SIP Device (Advanced).
Cisco Interactive Experience Client 4600 Series User Guide
SIP DTMF
F-45