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Cisco DMS-DMP-4300G User Manual

Digital media player device manager 5.2.x.
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User Guide for Cisco Digital Media Player
Device Manager 5.2.x
March 13, 2012
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-15764-03

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   Summary of Contents for Cisco DMS-DMP-4300G

  • Page 1

    User Guide for Cisco Digital Media Player Device Manager 5.2.x March 13, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15764-03...

  • Page 2

    OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.;...

  • Page 3: Table Of Contents

    Centrally Manage Digital Signage Services Centrally Manage IPTV Services Centrally Manage Sports and Entertainment Venue Services Connect to a Power Source C H A P T E R Concepts User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 4

    C H A P T E R Concepts DMPDM Workflow DMPDM Differences by Firmware Release and DMP Model DMPDM on a DMP 4305G DMPDM on a DMP 4310G DMPDM on a DMP 4400G User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 5

    Choose and Calibrate a Touchscreen Driver 10-2 Configure Video Output 10-4 Adjust DMP Display Attributes 10-5 Adjust Horizontal and Vertical Settings 10-6 Reprogram the Buttons on Your Handheld Remote Control 10-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 6

    Understand Internal Storage Capacity 12-1 Performance Guidelines for Local Storage 12-2 Local Storage Restrictions for DMP 4310G 12-2 Procedures 12-2 Define Storage Settings 12-2 Manage Permissions for Internal Storage 12-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 7

    Limit and Reduce Latency 14-2 Workflows 14-3 Workflow to Play Assets from the Memory Card 14-3 Procedures 14-3 Configure Settings 14-3 Adjust Jitter Buffer Control (Advanced Multicast) Settings 14-3 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 8

    UI Reference: Elements to Define Video URLs 14-7 UI Reference: Elements to Play Locally Stored Video 14-7 UI Reference: Elements to Define Jitter Buffer (Advanced Multicast) Settings 14-8 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 viii...

  • Page 9

    A R T Before You Use DMPDM...

  • Page 11: General Precautions

    • When installing the unit, always make the ground connection first and disconnect it last. Use only the Cisco-supplied combination of power cord, plug, and adapter — if any — that shipped with the equipment, or which you ordered separately. Otherwise, if you use other such supplies, including similar supplies that Cisco might sell for use with similar equipment, you: •...

  • Page 12: Chapter 1 Health And Safety Overview

    Do not leave equipment where other people can handle and possibly damage it. • Take additional care when handling equipment during cold weather. Heating reduces indoor humidity and increases static electricity. Regulatory Compliance and Safety Information See http://cisco.com/en/US/products/ps7220/prod_installation_guides_list.html. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 13: Environmental Conditions

    Temperature (Ambient) DMP 4305G Min. 41°F 5°C Operating — long-term or short-term 104°F 40°C DMP 4310G Min. 32°F 0°C Max. 122°F 50°C DMP 4400G Min. 41°F 5°C 104°F 40°C User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 14

    Operating, nonoperating, and storage Max. 13,780 ft 4,200 m DMP 4310G Min. 0 ft Max. 13,780 ft 4,200 m DMP 4400G Min. 0 ft Max. 13,780 ft 4,200 m User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 15: Chapter 2 Dmp Specification

    When physical cables are too long, the signals that they carry can degrade. Signal loss can also affect wireless connections — including the infrared connection between a DMP and its remote control. When signal integrity suffers, equipment performance suffers. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 16: Physical Interfaces (i/o Ports)

    Physical Interfaces (I/O Ports) Physical Interfaces (I/O Ports) Table 2-2 on page 2-5 describes the connectors, sensors, and buttons on each DMP model. DMP 4305G DMP 4310G DMP 4400G User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 17

    Audio connectors 3.5mm jack Audio • SPDIF • RIGHT • LEFT Infrared • Wired Receiver extension 3.5 mm jack IR Extension • Wireless Receiver Sensor for remote control — User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 18: Power Cord Options

    International Power Cord Standards Locale Standard Plug Type • Australia • SAA/3 • New Zealand • AS/NZS 3112-1993 • European Union (except Italy) • CEE 7/7 • Argentina • VIIG • Brazil User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 19

    Physical Interfaces (I/O Ports), page 2-4 • Receive Electrical Power from a 100V–240V AC Socket, page 4-2 • Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 20: Internal Leds

    No one used software or sent commands to turn your DMP Off. Blinking Infrared signal interference has affected your DMP. Investigate the source of this interference. Shield or move equipment as necessary to restore normal operation. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 21: Concepts

    This guide describes Cisco software called Digital Media Player Device Manager (DMPDM). DMPDM is preinstalled on every Digital Media Player (DMP) that supports Cisco DMS 5.2. This guide assumes that you already completed setup procedures for your DMP, and therefore: •...

  • Page 22: Chapter 3 Welcome

    Some DMPs differ from others, for example, in their support for interactivity through touch. To learn what your DMP supports, see its datasheet at http://cisco.com/go/dms/dmp/datasheets. DMPs are a major component of Cisco Digital Media Suite (Cisco DMS) and Cisco StadiumVision, both of which we describe elsewhere in this guide.

  • Page 23: Tvzilla

    Cisco Hinter is software to prepare and stage MPEG files for interleaved RTP transmission through the open source Darwin Streaming Server component on a Cisco Digital Media Manager (DMM) appliance.

  • Page 24: Optional Dmp Accessories

    Cisco Unified Communications Manager administrators can configure a service through which Cisco IP Phones and mobile phones can emulate a remote control. Phone users can then operate the IPTV features of Cisco Cast. To learn how to configure this service and use it, see the Cisco Cast documentation on Cisco.com.

  • Page 25: Consider How You Will Use And Manage Your Dmp

    DMP in isolation, you use DMPDM to configure it and control its daily operation. Or, you can deploy multiple DMPs throughout a LAN or WAN. In this case, you use Cisco Digital Media Manager or Cisco StadiumVision to configure and manage your DMPs centrally.

  • Page 26: Centrally Manage Digital Signage Services

    Concepts Centrally Manage Digital Signage Services Cisco Digital Signs provides a flexible environment in which to create and centrally manage a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional series.

  • Page 27: Centrally Manage Sports And Entertainment Venue Services

    Platform services software and control panels help you to manage a network of DMPs. Combined with Cisco video acquisition infrastructure at the head-end, these DMPs use new and existing video displays in your venue to enhance patron enjoyment of live events and deliver in-house advertising. Your deployment can leverage the displays in bleachers (terraces), restaurants, clubs, and luxury suites to deliver a range of uniquely interactive messages automatically to patrons in various areas.

  • Page 28

    Chapter 3 Welcome Concepts User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 29: Dmp 4310g Notice Regarding Power Over Ethernet (poe)

    DMPs might not receive full PoE power. Suppose that a very long Ethernet cable connects the DMP 4310G to a network switch from the Cisco 3560 Series. And suppose also that the Ethernet cable length is so great that the level of PoE power becomes noticeably diminished after traveling its full distance to the DMP.

  • Page 30: Procedures

    Before You Begin • Did your Cisco equipment ship with a power cord and AC adapter? Or did it ship with an AC adapter and multiple, snap-on plugs? Your packing list states which supplies Cisco planned to ship. (Alternatively, you might have purchased a Cisco power cord and AC adapter as accessories for your equipment.)

  • Page 31: Receive Electrical Power From 802.3af Power Over Ethernet (poe)

    Stop. You have completed this procedure. Related Topics • Physical Interfaces (I/O Ports), page 2-4 • Power Cord Options, page 2-6 • Receive Electrical Power from a 100V–240V AC Socket, page 4-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 32

    Chapter 4 Connect to a Power Source Procedures User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 33: Connect To A Network

    Physical Ethernet connections take priority over 802.11 b/g on DMPs where both are active. To learn which connection methods your DMP supports, see Table 2-1 on page 2-4. Alternatively, if the table does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets. • Concepts, page 5-1 •...

  • Page 34: Chapter 5 Connect To A Network

    However, there are other tasks that you must finish first. When you are ready to configure wireless settings, these topics say how. • Connect Over Wireless (802.11 b/g), page 5-2 • Assign a Static IP Address to a Wireless DMP 4400G, page 11-16 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 35: Concepts

    A DMP can detect automatically when some display brands and models are turned On or Off. To connect one of these displays to your DMP, you must use an RS-232 serial cable in addition to the video signal cable. Cisco Digital Signs documentation on Cisco.com explains how to use this feature in your network.

  • Page 36: Chapter 6 Connect To A Presentation System

    This constraint does not affect a DMP 4305G or a DMP 4400G. These models do not use the same microprocessor that a DMP 4310G uses. To work around this behavior, disable the autodetect feature in DMPDM and then choose the actual resolution manually. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 37: Understand Which Displays Work Best With Dmps

    Concepts Understand Which Displays Work Best with DMPs We certify that DMPs work as designed with Cisco LCD flat-screen displays. All displays in this series are engineered for intensive use in public settings. See http://cisco.com/go/dms/lcd. In most cases, DMPs can use displays that comply with modern, international standards. We recommend the following if you must use a third-party display.

  • Page 38

    Signal Cable Purchasing Factors to Consider Professional (non-consumer) display resolution Lower resolution Higher resolution 1080p 480p 720p More need for high-end Less need for high-end signal cables signal cables Low expense High expense User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 39: Understand How To Work Around The Low Signal Quality Of Composite Video

    Step 1 Connect the HDMI cable to the HDMI interface on the back panel of your DMP. Step 2 Connect the other end of the cable to your presentation system. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 40: Use A Connection That Combines Hdmi With Dvi

    If the presentation system is not already turned on, turn it On now. Step 4 Stop. You have completed this procedure. Related Topics • Physical Interfaces (I/O Ports), page 2-4 • Use an HDMI Connection, page 6-5 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 41: Connect To A Touchscreen

    • Verify that your DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility. • Check the documentation for your touchscreen to learn whether it requires a serial connection or a USB connection to your DMP, or if it supports both.

  • Page 42: Connect To An Analog Display Or Projector

    Stop. You have completed this procedure. Related Topics • Physical Interfaces (I/O Ports), page 2-4 • Understand How to Work Around the Low Signal Quality of Composite Video, page 6-5 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 43: Use Dmpdm

    A R T Use DMPDM...

  • Page 45: Chapter 7 Log In To Dmpdm

    Connect your DMP to its presentation system, and make sure both are turned On. Procedure Step 1 While your presentation system shows the Cisco logo and shows an IP address for your DMP, write down the IP address. Later, you can change how long this splash screen is visible during startup. See the “Edit the Splash Screen...

  • Page 46: Procedures

    Use the login name admin. Use whichever master password you saved most recently. Step 4 Stop. Remain logged in. You have completed this procedure. Related Topics • Protect Your DMP from Unauthorized Management User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 47: Chapter 8 Start Here

    DMP restarts. When the Save Configuration page appears, you must click Save to actually save your work. Related Topics • “Save Configured Settings” section on page 8-5 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 48: Dmpdm Differences By Firmware Release And Dmp Model

    DMPDM on a DMP 4310G, page 8-3 • DMPDM on a DMP 4400G, page 8-4 DMPDM on a DMP 4305G Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 49: Dmpdm On A Dmp 4310g

    Chapter 8 Start Here Concepts DMPDM on a DMP 4310G Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1 — N.A. — User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 50: Dmpdm On A Dmp 4400g

    Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1 Procedures • Save Configured Settings, page 8-5 • Restart Your DMP, page 8-6 • Rare but Essential Tasks, page 8-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 51: Save Configured Settings

    The saved configuration persists even after your DMP restarts. Step 2 Stop. You have completed this procedure. Related Topics • Restart Your DMP, page 8-6 • DMPDM Workflow, page 8-1 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 52: Restart Your Dmp

    NTP settings on any DMP through which you will provide: • IPTV services with Cisco Cast. • Proof-of-play services with Cisco Digital Signs. • Any other service that is dependent upon accurate Start and Stop times. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 53: Restore Factory Default Settings

    Caution When you restore the factory settings to your DMP, you delete your configuration of every setting. If you delete your settings accidentally, you must reenter every value manually. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 54: Investigate Which Dmp Firmware Updates Are Available

    Log in with the factory default username admin. Step 5 Reconfigure your DMP and change its default passwords, when prompted. To learn how, see Getting Started Guide for Cisco Digital Media Players at http://cisco.com/en/US/docs/video/digital_media_systems/dmp/getting/started/guide/5_2_x/dmp5_2_x.html. Step 6 Stop. You have completed this procedure.

  • Page 55

    Click the name of a DMP model to see a selection tree that lists its available firmware versions. Step 4 Expand the tree as needed, and then click a release number to see its details. Note Every firmware file is DMP model-specific. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 56: Upgrade (or Downgrade) Dmp Firmware

    Investigate which DMP firmware releases are available on Cisco.com. • Confirm that the “Enable Cisco TAC Troubleshooting Access” feature is enabled in DMPDM. If you must enable it manually, you must also restart your DMP before this change can take effect.

  • Page 57: View Dmp Hardware And Firmware Versions

    Stop. You have completed this procedure. Reference • UI Reference Topics, page 8-11 UI Reference Topics • UI Reference: Elements to Upgrade or Downgrade DMP Firmware, page 8-12 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 8-11...

  • Page 58

    Firmware upgrade not active — There is no upgrade in progress. • Burn in progress — An upgrade is in progress. Progress Status indicator for an upgrade in progress. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 8-12...

  • Page 59: Dmp Access And Security Settings

    “Log in” section on page 7-1. You can change them when they should differ. However, they will become identical again in the future if you edit the master password. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 60: Chapter 9 Dmp Acces And Security Setting

    Use DMPDM to change their DMP Web Account and DMP Service Account passwords manage each of them in isolation. one at a time, manually. Use the fully licensed Cisco Digital Signs software on your Digital Media Manager You have many DMPs and will manage them centrally.

  • Page 61

    Enter a new duration in milliseconds in the Splash Screen Display Time (in milliseconds) field. Step 3 Click Apply. Step 4 Click Save Configuration in the Administration list, and then click Save. Step 5 Stop. You have completed this procedure. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 62: Protect Your Dmp From Unauthorized Management

    Configure your network firewall to restrict access to DMPs over TCP port 7777. Permit such access from only the DMM appliance where your fully licensed copy of Cisco Digital Signs is installed. If you do not know how to define an access control list (ACL), ask the security policy administrator for your network or see the manufacturer documentation for your firewall.

  • Page 63: Manage And Edit Passwords

    Enter your new password in the Password field and again in the Repeat Password field. Click Apply. Click Save Configuration in the Administration list, and then click Save. Click Restart DMP in the Administration list, and then click Restart. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 64: Enable Or Disable Types Of Access To Your Dmp

    Step 4 Restart your DMP. Step 5 Stop. You have completed this procedure. Related Topics • Elements to Define Management Services, page 9-8 • Restart Your DMP, page 8-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 65: Enable Or Disable Centralized Management

    IDEA-CBC-MD5 • • • AES256-SHA EDH-DSS-DES-CBC-SHA IDEA-CBC-SHA • • • DES-CBC-MD5 EDH-DSS-DES-CBC3-SHA RC2-CBC-MD5 • • • DES-CBC-SHA EDH-RSA-DES-CBC-SHA RC4-MD5 • • • DES-CBC3-MD5 EDH-RSA-DES-CBC3-SHA RC4-SHA • • DES-CBC3-SHA EXP-DES-CBC-SHA User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 66: Ui Reference Topics

    Troubleshooting Access Caution We recommend that you assign a strong password to the Cisco TAC account and never reveal this password to anyone except your trusted support engineer after you open a support case with Cisco. Later, after your support case is closed, we recommend that you change the password.

  • Page 67: Elements To Define Dmpdm Login Credentials

    DMPs can mount only one shared volume at a time. TAC Account Password The password for Cisco TAC to use while troubleshooting your DMP, if you chose Enabled from the Enable TAC Troubleshooting Access list. The password must contain at least 8 characters and, Repeat Password of these, at least one character must be an uppercase letter, at least one must be a lowercase letter, and at least one must be a numeral.

  • Page 68

    DMP. See Repeat Password the quick start guide for your DMP model type on Cisco.com. You must enter the password two times on the FTP Service Account page — one time apiece in each of these fields —...

  • Page 69: Configure Settings For Touchscreens, Projectors, And Displays

    When you use an HDMI cable to connect your DMP to a 1920 x1200 LCD flat panel display: • Display Standard — VESA_1920x1200x60RB • Display Output Interface — HDMI • Color Space — RGB_16_235 • Color Component Order — RGB User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-1...

  • Page 70: C H A P T E R 10 Configure Settings For Touchscreens, Projectors, And Displays

    Touchscreen” section on page 6-7. Before You Begin • Verify that your DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility. • Log in to DMPDM. Procedure Step 1 If your touchscreen shows a message that says it must download a touchscreen characterization file: •...

  • Page 71

    • Cisco DMS compatibility information — http://cisco.com/go/dms/compatibility. If such firmware is available, obtain it and then complete the DMP firmware upgrade procedure in the DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit: •...

  • Page 72: Configure Video Output

    Choose a standard from the Display Standard list that applies in your country. For example, even though our factory default selection is NTSC_M, your country might use PAL instead. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 73: Adjust Dmp Display Attributes

    Click Show IP — in the DMP Mode area — to test if your choices are suitable ones for your presentation system. Your presentation system should show a Cisco logo and should show the IP address for your DMP. Step 7 Click Save Configuration in the Administration list, and then click Save.

  • Page 74: Adjust Horizontal And Vertical Settings

    Map to System Function — Choose among these functions. ~ Show IP ~ Mute ~ Volume Up ~ Volume Down ~ Power • Custom — Enter a custom parameter. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-6...

  • Page 75: Reference

    Indicates whether your display uses PAL (50 Hz) or NTSC (60 Hz). Most displays that support HDMI connections also support both the PAL and NTSC frame rate standards. If you choose the wrong value, image quality is degraded. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-7...

  • Page 76

    Note You must use a composite/RCA cable for the left and right audio channels if you use HDMI-to-DVI for the video signal. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-8...

  • Page 77

    If you set the volume to 0 on your DMP display, you cannot compensate for the silence by adjusting the volume setting on your DMP. Instead, you must set an audible volume on the DMP display. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-9...

  • Page 78: Ui Reference: Elements To Define Dmp Display Dimensions

    1835. • Reduce the value to move displayed content closer to the top edge. • Increase the value to move content closer to the bottom edge. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-10...

  • Page 79

    Reduce the value to reduce the height of displayed content. • Increase the value to increase the height of displayed content. Related Topics • Adjust Horizontal and Vertical Settings, page 10-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-11...

  • Page 80

    Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays Reference User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 10-12...

  • Page 81: Glossary

    A wireless networking standard that specifies a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz. 802.11g A wireless networking standard that specifies a maximum data transfer rate of 54Mbps, an operating frequency of 2.4GHz, and backward compatibilitywith 802.11b devices. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-1...

  • Page 82: Chapter 11 Configure Network Setting

    PEAP server Protected EAP server, which combines centralized two-way authentication with dynamically generated wireless equivalent privacy keys or WEP keys. See also AAA, EAP-MD5 server, and keys. Pre-Shared Key. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-2...

  • Page 83: Wpa Leverages Tkip For Data Protection And 802.1x For Authenticated Key Management

    WEP-128. And yet, DMPs accept only an ASCII passphrase for WEP. For this reason, it might be necessary at times to translate your WEP passphrase from ASCII to hexadecimal. Note Many third-party converters are available. We do not offer any Cisco converter for this purpose. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03...

  • Page 84: Workflow To Define Wi-fi Settings

    Use DMPDM to restart the DMP. settings. settings. Immediately unplug the DMP Ethernet cable. Unplug the DMP power cord. Unplug the DMP Ethernet cable. Plug in the DMP power cord. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-4...

  • Page 85: Partial Support For Cisco Medianet 2.1 Features

    Medianet integration will be minimal. Understand Medianet Autoconfiguration for DMP 4310G Endpoints DMP 4310G endpoints can use Cisco Discovery Protocol (CDP) to announce and identify themselves on networks. And you might use Ethernet cables to connect such DMPs to access switches where the autoconfiguration features of Medianet are enabled.

  • Page 86: Information That Medianet And Dmps Exchange

    • DMP 4305G endpoints do not support Wi-Fi. Autoregistration • Autoregistration depends upon the Cisco TAC Troubleshooting Access option for DMPs and fails unless this option is enabled. Login Credentials • All DMPs that you manage centrally in DMM must share one identical set of DMPDM login credentials.

  • Page 87

    DMP 4310G endpoints in this release do not support Medianet features for: • Discovery via DHCP. • Autoregistration to your DMM server. Nor do they know their physical location. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-7...

  • Page 88: Procedures

    Click Network in the Settings area. Step 2 Choose On from the Medianet Enabled list in the Medianet Services area. Step 3 Save this changed setting, and then restart your DMP. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-8...

  • Page 89: Configure Http Proxy Server Settings For A Dmp 4310g

    You can configure a DMP 4310G to use a proxy server and you can specify which of your content servers should be exempt from this proxy service. Procedure Step 1 Click Network in the Settings area. Step 2 Choose Enabled from the Use HTTP Proxy list. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-9...

  • Page 90

    Click Apply. Step 5 Click Save Configuration in the Administration list, and then click Save. Step 6 Click Restart DMP in the Administration list, and then click Restart. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-10...

  • Page 91: Configure A Wireless Network Connection

    • Verify that your wireless network is working correctly, is available, and you understand how it authenticates connection requests. • Connect Over Ethernet. • User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-11...

  • Page 92

    If newer firmware is available, follow the published instructions to obtain it. Then, complete the firmware upgrade procedure in your DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit: • Which upgrades are available to you.

  • Page 93

    Related Topics • Physical Interfaces (I/O Ports), page 2-4 • Connect Over Ethernet, page 2 • Assign a Static IP Address to a Wireless DMP 4400G, page 11-16 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-13...

  • Page 94: Prepare Your Dmp To Use A Static Ip Address Over Ethernet

    DMP. You must do this before you can do anything else. See the “Log in” section on page 7-1. Step 6 When prompted to log in, use the master username and password that you defined. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-14...

  • Page 95

    Click Apply. Step 10 Click Save Configuration in the Administration list, and then click Save. Step 11 Click Restart DMP in the Administration list, and then click Restart. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-15...

  • Page 96: Assign A Static Ip Address To A Wireless Dmp 4400g

    The address is briefly visible on your DMP display. Step 2 Stop. You have completed this procedure. Reference • Network Settings Reference, page 11-17 • FAQs and Troubleshooting, page 11-18 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-16...

  • Page 97: Network Settings Reference

    If your DHCP server changes the IP address assignment for a centrally managed DMP while the DMP is running, instead of waiting for the DMP to restart, you must restart the DMP. Otherwise, you cannot use DMM-DSM to centrally manage that DMP. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-17...

  • Page 98: Faqs And Troubleshooting

    Was your DMP running when its address changed? If these statements are true, do not wait for your DMP to restart automatically. Instead, restart it manually. Until it is restarted, it cannot be centrally managed. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 11-18...

  • Page 99: File Storage

    The total available space for internal file storage: • For a DMP 4305G — 2 GB. • DMP 4310G — • For a DMP 4400G — 2.8 GB. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 12-1...

  • Page 100: Chapter 12 File Storage

    You can set the permissions for internal storage in your DMP. Procedure Step 1 Click Internal Storage in the Settings list. Step 2 View or edit the values, then click Apply. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 12-2...

  • Page 101: Mount Or Unmount A Network Share

    UI Reference Topics, page 12-3 UI Reference Topics • UI Reference: Elements to Define Internal Storage Settings, page 12-4 • UI Reference: Elements to Define Network Share Settings, page 12-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 12-3...

  • Page 102: Ui Reference: Elements To Define Internal Storage Settings

    The name of the CIFS share. Domain (optional) The WINS domain name. Username The username for mounting the share. Password The password that is associated with the username. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 12-4...

  • Page 103: Concepts

    • Supported Fonts, page 13-4 Note Cisco DMP 4310G endpoints do not have any browser in this release Understand URL Behaviors If you enter URLs for both video content and browser content, the actual result depends on a combination of these factors: •...

  • Page 104: Understand Content Substitution ('failover')

    When any operation fails during stage 1 failover, your DMP enters stage 2. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-2...

  • Page 105: C H A P T E R 13 Browser Settings ('tvzilla')

    When any operation fails during stage 2 failover, your DMP enters stage 3. Related Topics • Stage 1: Sequence of Operations, page 13-2 • Stage 3: Sequence of Operations, page 13-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-3...

  • Page 106: Stage 3: Sequence Of Operations

    Flash file that you show, the Flash file will load correctly even if the corresponding font is not installed on your DMP. See User Guide for Cisco Digital Media Manager 5.2.x on Cisco.com to learn precisely which fonts your DMP supports.

  • Page 107: Procedures

    The “video content” plane is hidden. Click Video to exit this full-screen mode. Step 2 Stop. You have completed this procedure. Related Topics • Specify Which URL to Load in TVZilla, page 13-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-5...

  • Page 108: Adjust Whether Tvzilla Is Transparent, Translucent, Or Opaque

    Enter an HTTP URL that points to different content, and then click Go. Step 4 Stop. You have completed this procedure. Related Topics • UI Reference: Elements to Specify Which URL TVzilla Should Load, page 13-11 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-6...

  • Page 109: Enable Syslog

    Enter pool.ntp.org in the Hostname 1 field, if you have not already done so. Choose your locale from the Time Zone list, and then click Apply. Click Save Configuration. Click Restart. Step 2 Stop. You have completed this procedure. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-7...

  • Page 110: Reference

    DMP display attributes (which is available from the DMP DMP Display Display Attributes page). If you want to set the browser resolution manually, you must disable Autodetection) this feature. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-8...

  • Page 111

    HDMI cable to attach to its DMP display. Cisco content creation guidelines for digital signage assume that the screen resolution width is 1366 pixels and the screen resolution height is 768 pixels. If the autodetected values are different than these, we strongly recommend that you: Choose DMP Display Attributes.

  • Page 112

    The maximum number of seconds that your DMP will wait for a response from the server that you identify in the Recovery URL field. Related Topics • Adjust TVzilla Settings, page 13-5 • Understand Content Substitution (‘Failover’), page 13-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-10...

  • Page 113

    254 characters, cannot contain any spaces, and must use ISO/IEC-8859 (Latin-1) character encoding. Related Topics • Specify Which URL to Load in TVZilla, page 13-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-11...

  • Page 114

    Chapter 13 Browser Settings (‘TVzilla’) Reference User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 13-12...

  • Page 115: Configure Video And Audio Settings

    The jitter buffer capacity of DMPs is sufficient to store from an MPEG-2 transport stream: • 8 seconds of SD video, encoded to 5 Mbps • 2.2 seconds of HD video, encoded to 18 Mbps User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-1...

  • Page 116: Chapter 14 Configure Video And Audio Setting

    You can reduce the risk of latency and limit its effects. Simply configure the originating encoder to: • Use I frames and P frames only. It should not use B frames. • Minimize the interleave time for audio and video. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-2...

  • Page 117: Workflows

    Click Video in the Settings list. Step 2 Enter or edit required values in the Multicast Jitter Buffer Control area, and then click Apply. Step 3 Stop. You have completed this procedure. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-3...

  • Page 118: Turn Full-screen Video Mode On Or Off

    Play the media files. Step 4 Stop. You have completed this procedure Related Topics • Watch or Stop Video from a File Stored on Your DMP, page 14-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-4...

  • Page 119: Watch Or Stop Video From A Udp Multicast Stream

    There might be a delay of as long as 3 seconds. Step 4 Stop. You have completed this procedure. Related Topics • UI Reference: Elements to Define Video URLs, page 14-7 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-5...

  • Page 120: Watch Or Stop Video From A File Stored On Your Dmp

    From which all client systems will receive the UDP multicast stream. Note DMPs do not support multicast streaming over Wi-Fi. Port Number The logical port on your DMP that receives the stream. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-6...

  • Page 121: Ui Reference: Elements To Define Video Urls

    Did you store the asset on an external USB drive that is attached to your DMP? Start the pathname with /tmp/ftproot/usb_2/. Related Topics • Watch or Stop Video from a File Stored on Your DMP, page 14-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-7...

  • Page 122: Ui Reference: Elements To Define Jitter Buffer (advanced Multicast) Settings

    STC, as needed to alter the data size. In most case, 60 seconds works well. Statistics of (PTS-STC) Click Display to view information about your DMP’s jitter buffer. User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03 14-8...

This manual also for:

Dmp 4305g, Dmp 4310g, Dmp 4400g

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