Lenovo x3300 M4 7382 Installation And Service Manual page 801

3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
–
Lenovo Support website
– Latest level of DSA
–
Latest level of BMC/IMM
• 264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
–
Latest level of DSA
–
Latest level of BMC/IMM
• 264-904-000 : Tape Test Failed
Tape Test Failed. Drive hardware error.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
Appendix C. DSA diagnostic test results
789