Lenovo System x3750 M4 Installation And Service Manual
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Lenovo System x3750 M4 Installation And Service Manual

Lenovo System x3750 M4 Installation And Service Manual

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Lenovo System x3750 M4
Installation and Service Guide
Machine Type: 8753

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Summary of Contents for Lenovo System x3750 M4

  • Page 1 Lenovo System x3750 M4 Installation and Service Guide Machine Type: 8753...
  • Page 2 Documentation CD, and the Warranty document that comes with the server. Second Edition (Oct 14, 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    Installing drives ....The Lenovo Documentation CD ..Drive IDs ....
  • Page 4 Updating the Universal Unique Identifier and DMI/SMBIOS data ... System x3750 M4 Type 8753 ..Replaceable server components..Chapter 4. Troubleshooting ..
  • Page 5 Index....List of UEFI events ... . . © Copyright Lenovo 2016, and 2012, 2016...
  • Page 6 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016, and 2012, 2016...
  • Page 8 • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 9 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. © Copyright Lenovo 2016, and 2012, 2016...
  • Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii Lenovo System x3750 M4 Installation and Service Guide...
  • Page 11 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. © Copyright Lenovo 2016, and 2012, 2016...

  • Page 12: Guidelines For Trained Service Technicians

    This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 13: Guidelines For Servicing Electrical Equipment

    • Make sure that the insulation is not frayed or worn. 4. Remove the top cover. 5. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 6. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
  • Page 14 • If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 15: Chapter 1. The Lenovo System X3750 M4 Type 8753 Server

    Chapter 1. The Lenovo System x3750 M4 Type 8753 server The Lenovo® System x3750 M4 Type 8753 server is a 2U-high rack model, four-socket server for virtualization, database, and computational intensive computing. It is the next generation enterprise server based on the Intel Xeon™ EP 4S E5-4600 V2 technology. This high-performance server is ideally suited for enterprise environments that require superior input/output (I/O) flexibility and high manageability.
  • Page 16 Note: The illustrations in this document might differ slightly from your hardware. ID label You can download a Lenovo ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, go to http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.

  • Page 17: The Lenovo Documentation Cd

    The Lenovo Documentation CD The Lenovo Documentation CD contains documentation for the server. The Lenovo Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the Lenovo Documentation Browser to help you find information quickly. Hardware and software requirements Use this information to determine the minimum hardware and software requirements.

  • Page 18: Related Documentation

    This document is in PDF format on the Lenovo Documentation CD. It contains translated environmental notices. • Lenovo License Agreement for Machine Code This document is in PDF on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product. • Licenses and Attributions Document This document is in PDF on the Lenovo Documentation CD.

  • Page 19: Notices And Statements In This Document

    The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the Lenovo Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
  • Page 20 RAID Option Adapter additions. The following drives are supported: – 2.5-inch hot-swap SAS or hot-swap SATA hard disk drive – 1.8-inch hot-swap SATA solid state drive – 2.5-inch hot-swap SATA solid state drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 21 • Two 750-watt dc, two 900-watt ac or two 1400-watt ac hot-swap power supplies fed from a 110 V input source provides N+N redundancy support for limited configurations Chapter 1 The Lenovo System x3750 M4 Type 8753 server...
  • Page 22 1°C (33°F) per 175 m (574 ft) above 950 m (3,117 ft). Maximum rate of change 20°C (68°F) per hour – Server off: 5° to 45°C (41° to 113`°F) – Shipment: -40°C to +60°C (-40°F to 140°F Lenovo System x3750 M4 Installation and Service Guide...
  • Page 23 • Intel X540 ML2 Dual Port 10GbaseT Adapter for IBM System x • Emulex VFA5 ML2 Dual Port 10GbE SFP+ Adapter for IBM System x • Broadcom NetXtreme II ML2 Dual Port 10GbaseT for IBM System x Chapter 1 The Lenovo System x3750 M4 Type 8753 server...
  • Page 24 Measurement methodology used to determine information in this document: ENERGY STAR Servers Version 2.0 Program Requirements; ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 25: What Your Server Offers

    The server uses and supports the following features and technologies: • Active Energy Manager This Lenovo server provides IBM Active Energy Manager program support. The IBM Active Energy Manager solution is an IBM Systems Director extension that measures and reports server power consumption as it occurs.
  • Page 26 DIMM or rank is disabled. To enable memory sparing through the Setup utility, select System Settings > Memory > Memory Mode > Sparing. For information about installing DIMMs for memory sparing, see “Memory sparing” on page 50. • Multi-core processors Lenovo System x3750 M4 Installation and Service Guide...
  • Page 27 The server comes with one of the following: – One 750-watt dc hot-swap power supply – One 900-watt hot-swap power supply – One 1400-watt hot-swap power supply Chapter 1 The Lenovo System x3750 M4 Type 8753 server...
  • Page 28 See “Using the remote presence and blue-screen capture features” on page 146 for additional information. • ServerGuide Setup and Installation CD The Lenovo ServerGuide Setup and Installation CD, which you can download from the web, provides programs to help you set up the server and install a Windows operating system. The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers.
  • Page 29 There are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator to manage those systems based on the network topology that is implemented in your environment. For guidance for installing...

  • Page 30: Lenovo Xclarity Administrator

    Lenovo XClarity Administrator provides a centralized view of all events and alerts that are generated from the managed endpoints. When a CMM or IMM detects an issue, an alert or event is passed to the Lenovo XClarity Administrator and is displayed in the events or alerts log. A summary of all alerts and events is visible from the Dashboard and the Status bar.

  • Page 31: Reliability, Availability, And Serviceability

    Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using call home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support Center.
  • Page 32 • Systems-management monitoring through the Inter-Integrated Circuit (I2C) protocol bus • Uncorrectable error (UE) detection • Upgradeable UEFI, DSA, and IMM firmware, locally or over the LAN • Wake on LAN capability Lenovo System x3750 M4 Installation and Service Guide...

  • Page 33: Server Controls, Leds, And Power

    • Video connector: Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Chapter 1 The Lenovo System x3750 M4 Type 8753 server...

  • Page 34: Operator Information Panel

    The light path diagnostics LEDs are on the top of the operator information panel. For additional information about light path diagnostics and LEDs, see “Light path diagnostics” on page 163 and “Light path diagnostics LEDs” on page 166. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 35 • Reset button: Press this button to reset the server and run the POST. You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is in the lower-right corner of the light path diagnostics panel. Chapter 1 The Lenovo System x3750 M4 Type 8753 server...

  • Page 36: Rear View

    Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-on button to turn on the server. Lit: The server is turned on. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 37: Server Power Features

    Note: To disable this feature in the Setup utility (see “Using the Setup utility” on page 134), select System Settings ® Integrated Management Module ® Power Restore Policy. Turning off the server Use this information for details about turning off the server. Chapter 1 The Lenovo System x3750 M4 Type 8753 server...
  • Page 38 • The IMM can turn off the server as an automatic response to a critical system failure. • You can turn off the server remotely by issuing a power-off command through the IMM2. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 39: Chapter 2. Installing Optional Devices

    Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. In addition to the instructions in this document for installing optional hardware devices, updating the firmware and device drivers, and completing the installation, Business Partners must also complete the steps in “Instructions for Business Partners”...

  • Page 40: How To Send Dsa Data

    Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. You can use any of the following methods to send diagnostic data to IBM: •...
  • Page 41 Top cover 750-watt and 900-watt DIMM power supply spacer Microprocessor 750-watt power supply 900-watt power supply DIMM air baffle Power interposer Microprocessor 1400-watt and memory power supply expansion tray Heat sink Power supply filler (x6) Microprocessor air baffle Fan cage System board PCI riser card assembly...

  • Page 42: System-Board Internal Connectors

    Fan 4 connector power/ connector connector configuration cable connector System-board external connectors Use this information to locate the system-board external connectors. The following illustration shows the external input/output connectors on the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 43: System-Board Switches, Jumpers, And Buttons

    Video connector Systems- Serial management USB 5 (top) connector Ethernet connector USB 6 (bottom) System-board switches, jumpers, and buttons Use this information to locate the switches, jumpers, and buttons on the server. The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch.
  • Page 44 2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 45 The following table describes the functions of the SW7 switch block on the system board. Table 3. System-board SW7 switch block descriptions Switch number Default position Description Reserved Clear CMOS memory. When this switch is toggled to On, it clears the data in CMOS memory, which clears the power-on password.

  • Page 46: System-Board Leds

    Microprocessor 1 Microprocessor 2 System-board optional-device connectors Use this information to locate the system-board optional device connectors. The following illustration shows the connectors on the system board for the optional devices. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 47: Optional Microprocessor And Memory Expansion Tray

    USB 3 USB 4 PCIe slot 6 PCIe slot 4 connector connector connector connector (hypervisor) (hypervisor) PCIe riser PCIe slot 5 connector connector PCIe slot 7 connector PCIe slot 8 connector ML adaptor connector RAID cache card connector Power supply connector Power interposer card and...

  • Page 48: Pcie Riser-Card

    System board error LED PCIe riser-card Use this information to locate the connectors and LEDs on the optional PCIe riser-card. The following illustrations display the connectors and LEDs on the optional PCIe riser-cards: Lenovo System x3750 M4 Installation and Service Guide...

  • Page 49: Ml2 (Ethernet) Adapters

    PCI slot 2 2 slot error LED riser-card PCI slot 1 error LED PCI slot 1 PCI slot 2 PCI slot 3 error LED PCI slot 2 error LED 3 slot PCI slot 1 riser-card error LED PCI slot 1 PCI slot 3 PCI slot 2 ML2 (Ethernet) adapters...
  • Page 50 Link LED Activity LED Link LED Activity LED Port 1 Port 2 Emulex VFA5 ML2 Dual-port 10 Gb-SFP+ Ethernet adapter Port 1 Link LED Port 2 Activity LED Link LED Activity LED Lenovo System x3750 M4 Installation and Service Guide...
  • Page 51 Intel I350-T4 ML2 Quad-port 1 Gb-T Ethernet adapter Port 1 Port 2 Link LEDs Port 3 Activity LEDs Port 4 Broadcom NetXtremeII ML2 Dual-port 10 Gb SFP+ Ethernet adapter Port 1 Link LED Port 2 Activity LED Link LED Activity LED Chapter 2 Installing optional devices...

  • Page 52: Installation Guidelines

    • Do not attempt to lift an object that you think is too heavy for you. If you have to lift a heavy object, observe the following precautions: – Make sure that you can stand safely without slipping. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 53: System Reliability Guidelines

    – Distribute the weight of the object equally between your feet. – Use a slow lifting force. Never move suddenly or twist when you lift a heavy object. – To avoid straining the muscles in your back, lift by standing or by pushing up with your leg muscles. •...

  • Page 54: Removing The Server Top Cover

    Press in on the blue tab on the cover-release latch and lift the cover-release latch up (the cover slides to the rear). Lift the cover off the server and set it aside. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 55: Removing The Microprocessor And Memory Expansion Tray Assembly

    Cover release latch Top cover If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Removing the microprocessor and memory expansion tray assembly Use this information to remove the microprocessor and memory expansion tray. To remove the microprocessor and memory expansion tray, complete the following steps: Step 1.

  • Page 56: Removing The Dimm Air Baffle

    Lift the DIMM air baffle from the server and set it aside. Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 57: Removing The Microprocessor Air Baffle

    DIMM air baffle If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Removing the microprocessor air baffle Use this information to remove the microprocessor air baffle. To remove the microprocessor air baffle, complete the following steps: Step 1.

  • Page 58: Removing The Fan Cage Assembly

    Step 5. Lift the fan cage assembly release latches and rotate the release latches up until the assembly disengages from the chassis; then, lift the fan cage assembly out of the server. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 59: Installing A Memory Module

    Release latch Fan cage assembly Release latch Slots Slots If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing a memory module The type of dual inline memory modules (DIMMs) that the server supports are described in this section. The following notes describe the type of DIMMs that the server supports and other information that you must consider when you install DIMMs, (see “System-board optional-device connectors”...
  • Page 60 Table 5. Maximum supported memory Number of DIMM connectors Maximum memory 24 DIMMs on system board Up to 768 GB 24 DIMMs on the optional microprocessor and memory Up to 768 GB expansion tray Lenovo System x3750 M4 Installation and Service Guide...
  • Page 61 Table 5. Maximum supported memory (continued) Number of DIMM connectors Maximum memory Total = 1.5 TB of memory Note: The server can support a maximum 1.5 TB of system memory when the server is fully populated with 32 GB DIMMs and the optional microprocessor and memory expansion tray is installed and fully populated with 32 GB DIMMs.

  • Page 62: Non-Mirroring (Independent Mode)

    25, 37, 36, 48, 28, 40, 33, 45, 26, 38, 35, 47, 8, 20, 3, 15, 10, 22, 6, 18, 7, 19 29, 41, 32, 44, 27, 39, 34, 46, 30, 42, 31, 43 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 63: Memory Mirroring

    Memory mirroring This section contains information pertaining to the mirrored-channel mode of operation. In the mirrored-channel mode, the channels are paired, and both channels in a pair store the same data. Memory-mirroring replicates and stores data on DIMMs across two or four channels simultaneously. If a failure occurs, the memory controller switches from the DIMMs on the primary channel to the DIMMs on the backup channel.

  • Page 64: Memory Sparing

    DIMM connector on the optional Number of population sequence microprocessor and DIMMs microprocessors on the system board memory expansion tray One microprocessor 1st set 1, 2, 3 2nd set 10, 11, 12 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 65 Table 10. DIMM population sequence for memory sparing mode (continued) DIMM connector population sequence DIMM connector on the optional Number of population sequence microprocessor and DIMMs microprocessors on the system board memory expansion tray 3rd set 4, 5, 6 4th set 7, 8, 9 Two microprocessors 1st set...
  • Page 66 RDIMM - 4 Gb (1866 MHz) Quad-rank x4 32 GB 1600 1600 1600 1600 1333 1333 LRDIMM - 4Gb (1600 MHz) Quad-rank x4 32GB 1866 1866 1333 LRDIMM - 4Gb (1866 MHz) Lenovo System x3750 M4 Installation and Service Guide...

  • Page 67: Dimm Installation Instructions

    DIMM installation instructions DIMM installation instructions for the base system board or the microprocessor expansion tray are included in this section. Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap and plug it into the electrostatic-discharge connector on the front of the server (see “Front view”...
  • Page 68 “Removing the microprocessor air baffle” on page 43). 5. Open the retaining clip on each end of the DIMM connector. Note: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 69: Installing Drives

    DIMM Retaining clip Retaining clip 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 7. Turn the DIMM so that the DIMM keys align correctly with the connector. 8.

  • Page 70: Drive Ids

    16 through 23. See the following example illustrations and the illustrations in “Supported SAS/SATA drive backplane configurations” on page 57 for more information. In the following illustration, the drive bay IDs are in sequential order because all of the drive backplanes are 2.5-inch drive backplanes. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 71: Supported Sas/Sata Drive Backplane Configurations

    In the following illustration, you have a combination of drive backplanes. This example shows a 2.5-inch drive backplane and a 1.8-inch drive backplane installed in the server. In this instance, the drive bay IDs will require a gap in the bay ID numbering between the drive IDs in the 2.5-inch and 1.8-inch drive backplanes. 8 9 10 11 12 13 14 Empty...
  • Page 72 8x2.5-inch drive backplane rear view: connector 8x2.5-inch drive backplane with controller expander rear view: Configuration cable connector Port 0 Port 1 SAS cable connectors Power cable connector Interposer cables 8x1.8-inch drive backplane rear view: Lenovo System x3750 M4 Installation and Service Guide...

  • Page 73: Backplane Configuration For 4 Drives

    Port 0 SAS signal connector Port 1 SAS signal connector SAS power connector Cofiguration connector You can install a combination of 2.5-inch and 1.8-inch SAS/SATA drive backplanes in the server for the maximum drive capacity. However, any SAS/SATA adapter that you install in the server must be capable of supporting two internal, 4-lane SAS/SATA signal connectors.
  • Page 74 This configuration consists of one 8x2.5-inch drive backplane and one 4x2.5-inch drive backplane and requires three SAS signal cables. This configuration consists of one 4x2.5-inch drive backplane and one 8x1.8-inch drive backplane and requires three SAS signal cables. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 75 8 9 10 11 12 13 14 Empty Empty This configuration consists of one 4x2.5-inch drive backplane and one 8x2.5-inch drive backplane with controller expander and requires two SAS signal cables. Empty Backplane configurations for 16 drives This section contains backplane configuration information to support 16 drives. The following illustrations show the supported backplane configurations to support 16 drives This configuration consists of four 4x2.5-inch drive backplanes and requires four SAS signal cables.
  • Page 76 The following illustrations show the supported drive backplane configurations to support 20 drives. This configuration consists of three 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires five SAS signal cables. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 77 28 29 30 31 This configuration consists of one 8x2.5-inch drive backplane, one 4x2.5-inch drive backplane, and one 8x1.8-inch drive backplane and requires five SAS signal cables. 28 29 30 31 This configuration consists of one 4x2.5-inch drive backplane and two 8x1.8-inch drive backplanes and requires five SAS signal cables.

  • Page 78: Connecting The Sas Cables

    • Connect one SAS cable from BP 1 to the • Connect one SAS cable from BP 3 to port backplane SAS signal connector port 0 on the system 0 on the PCIe adapter. board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 79: Installing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    Table 14. Connecting the SAS cables to the drive BP based on the configurations (continued) Drive backplane BP 1 BP 2 BP 3 BP 4 • Connect one SAS cable from BP 4 to port • Connect one SAS cable from BP 2 to the 1 on the PCIe adapter.

  • Page 80: Installing An Optional Cd/Dvd Drive

    Use this information to install a CD/DVD drive. To install an optional CD/DVD drive, complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 81 Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. Step 3. Remove the top cover (see “Removing the server top cover” on page 40). Step 4.

  • Page 82: Installing A Pcie Riser-Card Assembly

    Lenovo System x3750 M4 Installation and Service Guide...

  • Page 83: Installing An Adapter

    PCI riser-card assembly Riser- (full height, half-length) card filler riser slot If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing an adapter Use this information to understand the types of adapters that the server supports. The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: •...

  • Page 84: Supported Adapters

    For instructions on how to install an adapter, see “Adapter installation instructions” on page 76. Supported adapters This section contains descriptive information of the adapters supported by this server along with the suggested slot installation sequence. The following table lists the adapters that the server supports. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 85 Table 16. Supported adapters, slot in which to install the adapters, and information about the adapters. Suggested slot installation Name of adapter sequence Notes ServeRAID M5210 PCIe slots 1, 2, and • Provides base RAID levels 0, 1, and 10: SAS/SATA Controller –...
  • Page 86 – Two independent 10 Gb Base-T interfaces with SR-IOV support – PCI Express v2.1 with 5.0 GT/s and 2.5 GT/s support for x1, x2, x4, and x8 links widths – 10BASE-T, 1000BASE-T, and 100BASE-TX link modes Lenovo System x3750 M4 Installation and Service Guide...
  • Page 87 Table 16. Supported adapters, slot in which to install the adapters, and information about the adapters. (continued) Suggested slot installation Name of adapter sequence Notes Intel I350-T4 ML2 Quad Port Install in the ML • Port 1 on the adapter is the default port for IMM Shared mode adapter slot on the GbE Adapter for System x when enabled through UEFI.

  • Page 88: Supported Raid Cache Cards

    The flash power module must be installed remotely in the server, (see “Installing a RAID adapter flash power module” on page 89) for information about where to install the flash power module in the server). Lenovo System x3750 M4 Installation and Service Guide...
  • Page 89 Table 17. Supported RAID cache cards and where you can install the cache cards. (continued) Where to install the RAID cache card card Notes • Provides RAID levels 5 and 50 upgrade support. • Enables the ServeRAID controller to run MegaRAID firmware.

  • Page 90: Supported Features On Demand Software

    38. Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 91 Step 3. Remove the top cover (see “Removing the server top cover” on page 40). Step 4. Remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 292) or DIMM air baffle (see “Removing the DIMM air baffle”...

  • Page 92: Installing The Optional Serveraid M5210 Sas/Sata Controller

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing the optional ServeRAID M5210 SAS/SATA Controller Use this information to install the optional ServeRAID M5210 SAS/SATA Controller. ServeRAID M5210 adapter Retention RAID cache Retention card connector Retention bracket Lenovo System x3750 M4 Installation and Service Guide...
  • Page 93 Note: If possible, backup or record your RAID configuration information before replacing the adapter. See the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from the Lenovo Support Portal. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...

  • Page 94: Installing The Optional Serveraid M5120 Sas/Sata Controller

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing the optional ServeRAID M5120 SAS/SATA Controller Use this information to install the optional ServeRAID M5120 SAS/SATA Controller. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 95 Note: If possible, backup or record your RAID configuration information before replacing the adapter. See the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from the Lenovo Support Portal. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...

  • Page 96: Installing The Optional Serveraid N2125 Sas/Sata Host Bus Adapter

    For additional information and notes about installing the adapters see “Installing an adapter” on page 69. To install the adapter, complete the following steps: Lenovo System x3750 M4 Installation and Service Guide...

  • Page 97: Installing The Optional Serveraid N2215 Host Bus Adapter

    Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. Step 3.
  • Page 98 Make sure that the adapter is seated correctly. Incomplete insertion might cause damage to the system board, the adapter, and the PCIe riser-card assembly. Close the PCIe retention latch. Reinstall the riser-card assembly onto the system board. Connect the internal cables to the adapter. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 99: Installing A Raid Cache Card

    Step 8. Route the signal cables through the SAS cable guide and connect the signal cables to the drive Adapter SAS signal connector SAS signal cable backplane. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123.
  • Page 100 RAID cache card connector Guide Pins; then, lower the cache card onto the connector. RAID cache card Lenovo System x3750 M4 Installation and Service Guide...
  • Page 101 RAID cache card Adapter Retention RAID cache Retention card connector Retention bracket Step 11. Gently press down on the touch points of the cache card until it clicks into place on the connector and is firmly seated. Step 12. Route the flash power module cable along the side of the chassis and through the SAS cable guide. Chapter 2 Installing optional devices...
  • Page 102 Step 15. Connect the other end of the flash power module cable to the flash power module. Step 16. Reinstall the retention clip to secure the flash power module in place. Step 17. Close the SAS cable guide cover. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 103: Installing A Raid Adapter Flash Power Module

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing a RAID adapter flash power module Use this information to install a RAID adapter flash power module. When you install multiple RAID adapters that come with flash power modules, the flash power modules must be installed remotely to prevent them from overheating.
  • Page 104 0. Step 11. Connect the other end of the flash power module cable to the flash power module. Step 12. Reinstall the retention clip to secure the flash power module in place. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 105: Installing An Additional Microprocessor And Heat Sink

    If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing an additional microprocessor and heat sink Use this information to install an additional microprocessor and heat sink. The following notes describe the type of microprocessor that the server supports and other information that you must consider when you install a microprocessor and heat sink: •...
  • Page 106 To download the latest level of the server firmware and other code updates for your server, go to http://www.ibm.com/supportportal/. • To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo reseller.
  • Page 107 Table 20. DIMM connectors associated with each microprocessor DIMM connectors associated with Microprocessor Location the microprocessor Microprocessor 1 System board 1 through 12 Microprocessor 2 System board 13 through 24 Microprocessor 3 Microprocessor and memory 25 through 36 expansion tray Microprocessor 4 Microprocessor and memory 37 through 48...
  • Page 108 Release the sides of the microprocessor protective cover on the bottom of the microprocessor and carefully remove the cover from the installation tool. Note: The microprocessor is preinstalled on the installation tool. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 109 Installation tool Installation tool Microprocessor Cover Microprocessor Carefully align the microprocessor installation tool with the microprocessor socket. The Microprocessor Installation Tool A Microprocessor Installation Tool B installation tool rests flush on the socket only if it is properly aligned. Installation tool Microprocessor Screws Install the microprocessor using the appropriate instructions for your installation tool:...
  • Page 110 Microprocessor retainer Release lever Dust cover Release lever Attention: • If you are installing a new heat sink, do not set down the heat sink after you remove the plastic cover. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 111 • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 98 for more information. Step 11. Install the heat sink that came with the microprocessor: Remove the plastic protective cover from the bottom of the heat sink.

  • Page 112: Thermal Grease

    Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the microprocessor; this is to ensure uniform distribution of the grease. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 113: Installing Power Supplies

    Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. Step 6. Install the heat sink onto the microprocessor as described in Step 11 “Replacing a microprocessor and heat sink” on page 97. Installing power supplies This topic provides information about the installation of the 750-watt dc, 900-watt, and 1400-watt hot-swap power supply.
  • Page 114 If you are installing the power supply into an empty bay, remove the power-supply filler panel from the power-supply bay. Step 4. Use one of the following procedures to install the power supply. To install a 1400-watt power supply, complete the following step: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 115 1. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector. To install a 900-watt power supply, complete the following steps: 1.

  • Page 116: Installing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside Lenovo System x3750 M4 Installation and Service Guide...
  • Page 117 any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 19: CAUTION: The power-control button on the device does not turn off the electrical current supplied to the device.
  • Page 118 750-watt -48 V to -60 V dc power supply, and make connections to or disconnections from the 750-watt -48 V to -60 V dc power source. Lenovo service technicians are not certified or authorized to install or remove the 750-watt -48 V to -60 V dc power cable. You are responsible for ensuring that only a trained service technician install or remove the 750-watt -48 V to -60 V dc power cable.
  • Page 119 Make sure that you: 1. Use 4 mm2 (10 AWG) at 60° C copper wire. 2. Cut the power cable wires to the correct length, but do not cut the wires shorter than 150 mm (6 inches). 3. Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds). Power input LED Power output LED Power error LED...

  • Page 120: Installing The Power Interposer For Redundant Power Supply Card Assembly

    Align the power connectors on the power interposer card so that they are aligned with the power interposer card connectors on the system board; then, press down on the power interposer card until it is firmly seated in the connectors on the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 121: Installing A Usb Embedded Hypervisor Flash Device

    Power Guide interposer card Step 5. Install the power supply that comes with the power interposer card, (see “Installing a 1400-watt or 900-watt hot-swap power supply” on page 99) or ( “Installing a 750-watt -48 volt to -60 volt dc power supply”...

  • Page 122: Installing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    Disconnect all power cords; then, disconnect all external cables from the server. Step 3. Remove the top cover (see “Removing the server top cover” on page 40). Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 44). Lenovo System x3750 M4 Installation and Service Guide...
  • Page 123 Step 5. Remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 292) or DIMM air baffle (see “Removing the DIMM air baffle” on page 220), whichever one is installed. Step 6. Open the SAS cable guide cover.
  • Page 124 Backplane power/ configuration cable Step 12. Route the signal cables through the SAS cable guide and connect the signal cables to the backplane assembly and to the adapter or the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 125: Installing The 8X2.5-Inch Hot-Swap Drive Backplane

    SAS signal cable connectors SAS signal cable SAS cable guide Step 13. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing the 8x2.5-inch hot-swap drive backplane Use this information to install the 8x2.5-inch hot-swap drive backplane.
  • Page 126 Note: You can connect the cables to the backplane before you install the backplane onto the cage, or you can connect the cables after you install the backplane, if that is easier for you. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 127 Backplane power connectors Backplane power/ configuration cable Step 9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the backplane assembly forward until the backplane locks in place. Chapter 2 Installing optional devices...
  • Page 128 Step 10. Connect the signal cables to the backplane assembly and route the cables through the SAS cable guide; then, connect the other end of the cables to the adapter or the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 129: Installing The 8X2.5-Inch Hot-Swap Drive Backplane With Controller Expander

    SAS signal cable connectors SAS signal cable SAS cable guide Step 11. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing the 8x2.5-inch hot-swap drive backplane with controller expander Use this information to install the 8x2.5-inch hot-swap drive backplane with controller expander.
  • Page 130 Note: You can connect the cables to the backplane before you install the backplane onto the cage, or you can connect the cables after you install the backplane, if that is easier for you. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 131 Backplane power connectors SAS power Backplane power connector configuration cables Configuration connector Step 9. Insert the drive backplane tabs into the slots on the bottom of the backplane cage and rotate the backplane assembly forward until the backplane locks into place. Chapter 2 Installing optional devices...
  • Page 132 Step 11. Connect the SAS signal cables to the two SAS signal connectors on the system board and route the cables through the SAS cable guide; then, connect the other end of the signal cables to the backplane assembly. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 133: Installing The 4X2.5-Inch Hot-Swap Drive Backplane

    SAS signal cable connectors SAS signal cables SAS cable guide Step 12. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Installing the 4x2.5-inch hot-swap drive backplane Use this information to install the 4x2.5-inch hot-swap drive backplane.
  • Page 134 Note: You can connect the cables to the drive backplane before you install the backplane onto the cage, or you can connect the cables after you install the backplane, if that is easier for you. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 135 Backplane power connector Backplane power/ configuration cable Step 9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the drive backplane assembly forward until the backplane locks in place. Chapter 2 Installing optional devices...
  • Page 136 Retention latch Drive backplane Step 10. Route the signal cables through the SAS cable guide and connect signal cables to the drive backplane assembly and to the adapter or the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 137: Completing The Installation

    SAS signal cable connectors SAS signal cable SAS cable guide Step 11. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 123. Completing the installation Use this information to complete the installation.

  • Page 138: Replacing The Dimm Air Baffle

    Align the tabs on the sides of the DIMM air baffle with the slots on the sides of the chassis wall and lower the DIMM air baffle into the server. DIMM air baffle Replacing the microprocessor air baffle Use this information to replace the microprocessor air baffle. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 139: Replacing The Microprocessor And Memory Expansion Tray Assembly

    To install the microprocessor air baffle, complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Step 2. Align the tabs on the air baffle behind the latches (front and rear latches) of the two DIMMs closest to the microprocessor (the DIMM on the left of the microprocessor and the DIMM on the right of the microprocessor);...

  • Page 140: Replacing The Fan Cage Assembly

    To replace the fan cage assembly, complete the following steps: Step 1. Make sure that no backplane cables or other cables are in the way before you install the fan cage assembly. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 141: Replacing The Server Top Cover

    Step 2. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into Release latch Fan cage assembly Release latch Slots Slots the server. Step 3. Rotate the fan cage assembly release latches down until the release latches are in the locked position.

  • Page 142: Connecting The Cables

    Drive bays CD/DVD drive Operator Locator activity LED information button/LED panel release latch The following illustration shows the locations of the input and output connectors on the rear of the server. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 143: Updating The Server Configuration

    Slot 5, Slot 7, Slot 9, Systems-management Power PCIe PCIe Ethernet connector connector Gen 3 USB 5 USB 6 Gen 3 (IMM2) Ethernet link LED Power supply 2 Power supply 1 Ethernet activity Power connector Serial Slot 6, Slot 8, AC power LED (green) Video Slot 4,...
  • Page 144 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 145: Chapter 3. Configuration Information And Instructions

    Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for Lenovo x86 servers at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=LNVO-CENTER and click UpdateXpress System Pack Installer.

  • Page 146: Configuring The Server

    IMM2 detects an operating-system hang condition. A system administrator can use the blue-screen capture feature to assist in determining the cause of the hang condition. • Features on Demand Ethernet software Lenovo System x3750 M4 Installation and Service Guide...

  • Page 147: Using The Serverguide Setup And Installation Cd

    You can download a free image of the ServerGuide Setup and Installation CD from the http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-GUIDE. Note: Changes are made periodically to Lenovo pages on the World Wide Web. The actual procedure might vary slightly from what is described in this document.

  • Page 148: Using The Setup Utility

    Use this information to understand the tasks that can be performed when using the Unified Extensible Firmware Interface (UEFI) Setup utility. Use the UEFI Setup utility to perform the following tasks: • View configuration information Lenovo System x3750 M4 Installation and Service Guide...

  • Page 149: Starting The Setup Utility

    • View and change settings for devices and I/O ports • Set the date and time • Set and change passwords • Set the startup characteristics of the server and the order of startup devices • Set and change settings for advanced hardware features •...
  • Page 150 The server generally produces the best performance per watt while it is in this mode. No bus speeds are derated in this mode. This is the default mode. • Maximum Performance mode Lenovo System x3750 M4 Installation and Service Guide...
  • Page 151 Select this choice to achieve the maximum performance for most server applications. The power consumption in this mode is often higher than in the Efficiency-Favor Power or Efficiency-Favor Performance mode. • Balanced mode Select this choice to achieve a balance between performance and power. •...
  • Page 152 Select this choice to enable or disable the Ethernet over USB interface on the IMM2. Allow a few minutes for any changes to take effect. – Network Configuration Select this choice to perform the following activities: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 153 • View the systems-management network interface port • View the IMM2 MAC address • View the current IMM2 IP address • View the system Ethernet MAC addresses • View the host name • Define the static IMM2 IP address • Define the subnet mask and gateway address •...
  • Page 154 You can use the arrow keys to move between pages in the error log. This choice is only on the full Setup utility menu. The POST event log contains the most recent error codes and messages that were generated during POST. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 155 The system-event log contains POST and system management interrupt (SMI) events and all events that are generated by the baseboard management controller that is embedded in the IMM2. Note: If the system-error LED on the front of the server is lit, review the system-event log to determine what the fault is or look at the IMM2 interface to determine if there are any active events.
  • Page 156 • If an administrator password is set, type the administrator password at the password prompt. Start the Setup utility and reset the power-on password. • Remove the battery from the server, wait 30 seconds, and then reinstall it. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 157: Using The Boot Manager

    • Change the position of the power-on password switch (switch 6) on the system board switch block (SW7) to bypass the power-on password check (see Table 3 “System-board SW7 switch block descriptions” on switch block IMM lowsecurity jumper (J86 ) IMM recovery jumper (J115 ) UEFI boot...

  • Page 158: Starting The Backup Server Firmware

    The IMM2 supports the following basic systems-management features: • Active Energy Manager. • Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, email). • Auto Boot Failure Recovery (ABR). Lenovo System x3750 M4 Installation and Service Guide...
  • Page 159 • Automatic microprocessor disable on failure and restart in a multi-microprocessor configuration when one microprocessor signals an internal error. When one of the microprocessors fail, the server will disable the failing microprocessor and restart with the other microprocessors. Note: When one microprocessor fails in a four-microprocessor configuration, two microprocessors will be disabled.
  • Page 160 To access the web interface to use the remote presence feature, you need the IP address or host name of the IMM2. You can obtain the IMM2 IP address through the Setup utility and you can obtain the IMM2 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 161 host name from the IMM network access tag. The server comes with a default IP address for the IMM2 of 192.168.70.125. To obtain the IP address, complete the following steps: Step 1. Turn on the server. Note: Approximately 10 seconds after the server is connected to ac power, the power-on button becomes active.

  • Page 162: Configuring The Lan Over Usb Interface Manually

    When you install a Windows operating system, there might be an unknown RNDIS device in the Device Manager. Lenovo provides a Windows INF file that identifies this device. The signed version of the INF file is included in all of the Windows versions of the IMM2, UEFI, and DSA update packages. Complete the following steps to install ibm_rndis_server_os.inf.
  • Page 163 Finish. A new local area connection appears. If the message This connection has limited or no connectivity is displayed, ignore this message. Step 10. Return to the Device Manager. IBM USB Remote NDIS Network Device or Lenovo USB Remote NDIS Network Device appears under Network Adapters.

  • Page 164: Using The Embedded Hypervisor

    RAID levels 5 and 50 or 6 and 60 (depending on the Features on Demand key). For more information and instructions for activating the Feature On Demand RAID software key, see the Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 165: Configuring Raid Arrays

    Note: This documentation includes references to IBM web sites, products, and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. You can use the IBM Advanced Settings Utility (ASU) program to configure the optional remote presence features or other IMM2 settings.
  • Page 166 ASU cannot access the IMM2 by using the LAN over USB access method, the ASU automatically uses the KCS access method. To update the UUID, in the ASU command-line interface, enter the following command: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 167 Note: If you omit any optional parameter, the default value is used. If one or more default values are used and the ASU cannot access the IMM by using the LAN over USB access method, the ASU automatically uses the KCS access method. asu set SYSTEM_PROD_DATA.SysInfoUUID uuid [–host ipaddress] [–user userid][–password password] where:...

  • Page 168: Remotely Over A Lan

    SYSTEM_PROD_DATA.SysInfoSerialNum zzzzzzz –host ipaddress [–user userid][–password password] where zzzzzzz is the 7-character serial number of the server. Step 3. Enter the following command: asu set SYSTEM_PROD_DATA.SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa –host ipaddress [–user userid][–password password] Lenovo System x3750 M4 Installation and Service Guide...
  • Page 169 where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the server. Chapter 3 Configuration information and instructions...
  • Page 170 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 171: Chapter 4. Troubleshooting

    DSA, see the Dynamic System Analysis Installation and User's Guide. To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. © Copyright Lenovo 2016, and 2012, 2016...
  • Page 172 Make sure that all installed hardware and software are supported.See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.

  • Page 173: Undocumented Problems

    The support website is continually updated with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3750 M4 server. To find service bulletins that are available for the server, go to http://www.ibm.com/supportportal/ and search for 8753 and retain.

  • Page 174: Performing The Checkout Procedure

    This section contains the steps to perform the checkout procedure. Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. To perform the checkout procedure, complete the following steps: Step 1.

  • Page 175: Diagnostic Tools

    This section describes the available tools to assist you when diagnosing system errors. Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. The following tools are available to help you diagnose and solve hardware-related problems: •...
  • Page 176 – Light path diagnostics status – Microprocessor, input/output hub, and UEFI error logs – Network interfaces and settings – RAID controller configuration – Service processor (integrated management module) status and configuration – System configuration Lenovo System x3750 M4 Installation and Service Guide...

  • Page 177: Light Path Diagnostics

    – Vital product data, firmware, and UEFI configuration DSA Preboot also provides diagnostics for the following system components (when they are installed): 1. ML2 network adapter 2. IMM2 I2C bus 3. Light path diagnostics panel 4. Memory modules 5. Microprocessors 6.
  • Page 178 LED flashes every 2 seconds until one of the following conditions occurs: – All known errors are corrected. – The server is restarted. – A new error occurs, causing the system-error LED to be lit again. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 179 • Reset button: Press this button to reset the server and run the power-on self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is in the lower-right corner of the light path diagnostics panel.

  • Page 180: Light Path Diagnostics Leds

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 181 Table 22. Light path diagnostics panel LEDs (continued) • If a action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician. Description Action None, but An error has occurred and Use the Setup utility to check the system event log for information the system cannot be isolated.
  • Page 182 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 183 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 184 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 185 The following minimum configuration is required for the server to start: • One microprocessor in microprocessor socket 1 • One 4 GB DIMM in a DIMM connector that is associated with microprocessor socket 1 on the system board • One power supply •...

  • Page 186: Fan Leds

    LED PCIe riser-card LEDs The illustrations in this section display the PCIe riser-card LED locations. The following illustrations display the location of the LEDs on the two-slot and three-slot PCIe riser-cards. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 187: Event Logs

    PCI slot 2 2 slot error LED riser-card PCI slot 1 error LED PCI slot 1 PCI slot 2 PCI slot 3 error LED PCI slot 2 error LED PCI slot 1 error LED PCI slot 1 PCI slot 3 PCI slot 2 Event logs Use this information as an overview of the event logs.

  • Page 188: Viewing Event Logs Without Restarting The Server

    Interface (IPMI) on IBM Linux platforms. You can view the IMM2 event log through the Event Log link in the IMM2 web interface. For more information, see “Logging on to the IMM2 web interface” on page 147. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 189: Clearing The Error Logs

    The following table describes the methods that you can use to view the event logs, depending on the condition of the server. The first three conditions generally do not require that you restart the server. Table 24. Methods for viewing event logs Condition Action The server is not hung and is connected to a network...

  • Page 190: Post

    If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 173 for more information. Dynamic System Analysis Lenovo Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server: •...

  • Page 191: Dsa Editions

    If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. The Lenovo System x3750 M4 Type 8753 server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update the diagnostics code on the integrated USB flash device, if the diagnostic partition becomes damaged and does not start the DSA Preboot diagnostic programs.

  • Page 192: Automated Service Request (Call Home)

    Note: This documentation includes references to IBM web sites, products, and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. • If you are running the DSA graphical user interface, click the Success link in the Status column.

  • Page 193: Ibm Electronic Service Agent

    Note: This documentation includes references to IBM web sites, products, and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. IBM provides tools that can automatically collect and send data or call IBM Support when an error is detected.

  • Page 194: Error Messages

    DSA, see Appendix B “DSA diagnostic test results” on page 319). 4. Reinstall the new software or new device. CD/DVD drive problems Use this information to solve CD/DVD drive problems. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 195: Fan Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 196: Hypervisor Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 197: Hard Disk Drive Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 198 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 199: Intermittent Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 200: Keyboard, Mouse, Or Pointing-Device Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 201 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 202: Microprocessor Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 203: Observable Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 204 2. If the noise can not be associated with a single fan assembly, it might be coming from the cooling fans in a power supply. Visible physical damage; Contact Lenovo Support. Broken, damaged, or malfunctioning door, bezel, cover, or chassis part. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 205: Optional-Device Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 206: Power Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 207: Serial-Device Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 208: Serverguide Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 209: Software Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 210: Universal Serial Bus (Usb) Port Problems

    • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 211: Solving Power Problems

    See “Monitor and video problems” on page 188. Solving power problems Use this information to solve power problems. Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an overcurrent condition.

  • Page 212: Solving Undetermined Problems

    The model number and serial number are located on the ID label on the front of the server as shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 213: Recovering From A Uefi Update Failure Or Uefi Image Corruption

    ID label • Machine type and model • Microprocessor or hard disk drive upgrades • Failure symptom – Does the server fail the Dynamic System Analysis diagnostic tests? – What occurs? When? Where? – Does the failure occur on a single server or on multiple servers? –...
  • Page 214 Turn off the server, and disconnect all power cords and external cables. Step 2. Remove the server cover. See “Removing the server top cover” on page 216 for more information. Step 3. Locate the UEFI boot recovery jumper (J71) on the system board. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 215 switch block IMM lowsecurity jumper (J86 ) IMM recovery jumper (J115 ) UEFI boot recovery jumper (J71) Step 4. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode. Step 5. Reinstall the server cover;...

  • Page 216: Automated Boot Recovery (Abr)

    From the Setup utility main menu, click System Settings. Step 2. Click Recovery. Step 3. Click POST Attempts; then, click POST Attempts Limit. Step 4. Modify the configuration settings and click Save Settings; then, exit Setup. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 217: Chapter 5. Parts Listing, Lenovo System X3750 M4 Type 8753

    Lenovo approved warranty service provider installs a Tier 1 CRU at your request, you will be charged for the installation. – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request a Lenovo approved warranty service provider to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 218 FRU part Index Description (Tier 2) number 00D5022 Memory, 4 GB (1.5 V), PC3-14900 DDR3 ECC 1866 MHz RDIMM 00D5026 Memory, 4 GB (1.35 V), PC3-12800 DDR3 ECC 1600 MHz RDIMM Lenovo System x3750 M4 Installation and Service Guide...
  • Page 219 Ethernet adapter, Intel X540 ML2 dual port 10 GbaseT 00JY912 adapter for System x (all models) Ethernet adapter, Intel I350-T4 ML2 Quad Port GbE adapter 00JY932 for System x (all models) Chapter 5 Parts listing, Lenovo System x3750 M4 Type 8753...
  • Page 220 Solid state drive, 1.8-inch, 200 GB, 6 Gbps 49Y6120 Solid state drive, 2.5-inch, 400 GB, 6 Gbps 49Y6135 Solid state drive, 2.5-inch, 800 GB, 6 Gbps 49Y6140 Solid state drive, 1.8-inch, SATA hot swap, 128 GB, 6 Gbps 00W1223 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 221 ServeRAID M5100 Series 512 MB Flash/RAID 5 Upgrade 46C9027 ServeRAID M5100 Series 1 GB Flash/RAID 5 Upgrade 46C9029 ServeRAID M5100 Series 2 GB Flash/RAID 5 Upgrade 47C8671 ServeRAID M5120 SAS/SATA Controller 00AE811 Chapter 5 Parts listing, Lenovo System x3750 M4 Type 8753...
  • Page 222 High IOPS MLC mono adapter, 365 GB 00AE814 High IOPS MLC duo adapter, 785 GB 46C9082 90Y4378 High IOPS MLC Mono adapter, 1.2 TB High IOPS MLC Duo adapter, 2.4 TB 90Y4398 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 223 Brocade 10GB Virtual Fabric SR optical transceiver 46C9297 10GbE Short Range Ethernet SFP+ Fiber transceiver 46C3449 PCIe2 LP 2-port 10 GbE BaseT RJ45 adapter 00E2714 Cable Management Arm 49Y4817 Cable, operator information panel (all models) 46C9729 Chapter 5 Parts listing, Lenovo System x3750 M4 Type 8753...
  • Page 224 46W0585 Labels, system service 00D9617 Thermal grease kit (all models) 41Y9292 Alcohol wipes 00MP352 Microprocessor installation tool 94Y9960 90Y3246 eXFlash DIMM, 200 GB SATA MLC eXFlash DIMM, 400 GB SATA MLC 90Y3247 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 225: Consumable Parts

    2. From the Products menu, select Upgrades, accessories & parts. 3. Click Obtain maintenance parts; then, follow the instructions to order the part. If you need help with your order, call the toll-free number, or contact your local Lenovo representative for assistance.
  • Page 226 DVD spacer RJ-45 filler To order a structural part, complete the following steps: Note: Changes are made periodically to the Lenovo World Wide Web. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com.

  • Page 227: Power Cords

    If you need help with your order, call the toll-free number, or contact your local Lenovo representative for assistance. Power cords Use this information to review safety information about power cord usage. For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 228 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil Lenovo System x3750 M4 Installation and Service Guide...

  • Page 229: Chapter 6. Removing And Replacing Components

    • Field replaceable unit (FRU): FRUs must be installed only by Trained service technicians. See Chapter 5 “Parts listing, Lenovo System x3750 M4 Type 8753” on page 203 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU that must be replaced only by a trained service technician.
  • Page 230 Also, make sure that all internal cables are correctly routed. Step 2. Align the cover over the server (toward the rear of the server) until the cover edges slip into position over the chassis. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 231: Removing The Bezel

    Cover release latch Top cover Step 3. Slide the cover toward the front of the server; then, press down on the cover release latch until it clicks into place. Step 4. Slide the server back into the rack cabinet until it latches. Step 5.

  • Page 232: Replacing The Bezel

    Tabs Tabs Step 3. Reconnect the power cords and any cables that you removed. Step 4. Slide the server into the rack. Step 5. Turn on the peripheral devices and the server. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 233: Removing And Replacing Tier 1 Crus

    Use this information for removing and replacing Tier 1 CRUs. Replacement of Tier 1 CRUs is your responsibility. If a Lenovo approved warranty service provider installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
  • Page 234 Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the top cover (see “Removing the server top cover” on page 216). Lenovo System x3750 M4 Installation and Service Guide...
  • Page 235 Step 4. Lift the DIMM air baffle from the server. DIMM air baffle Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. Replacing the DIMM air baffle Use this information to install the DIMM air baffle.

  • Page 236: Removing An Adapter

    Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the connector on the system board and set it aside. Go toStep 6 on page 223. Step 5. Remove the adapter from the PCIe riser-card assembly. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 237: Replacing An Adapter

    Grasp the riser-card assembly by the blue touch points and pull it out of the PCIe riser-card connector on the system board. Disconnect any cables (including external cables) from the adapter. Lift up the adapter retention latch that secures the adapter. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the riser-card assembly.
  • Page 238 Close the adapter retention latch to secure the adapter in place. Install the riser-card assembly in the server (see “Replacing a PCI riser-card assembly” on page 271). Step 5. Connect any external cables to the adapter, if necessary. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 239 Step 10. Turn on the peripheral devices and the server. Step 11. If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as a foreign configuration. See https://support.lenovo.com/us/ en/documents/MIGR-5086126 for instructions. Removing 2.5-inch and 1.8-inch hot-swap drives Use this information to remove a 2.5-inch or 1.8-inch drive.
  • Page 240 Step 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 241 Step 3. Install a 2.5-inch hot-swap drive: Make sure that the drive-tray handle is in the open (unlocked) position. Align the drive assembly with the guide rails in the bay. Gently push the drive-tray assembly into the bay until the drive stops. Rotate the drive-tray handle to the closed (locked) position.
  • Page 242 • Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. • The server supports one optional ultra-slim SATA CD-RW/DVD-ROM optical drive. If you need to replace a CD/DVD drive, complete the following steps: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 243 Step 1. Read the safety information, see “Safety” on page v and “Installation guidelines” on page 38. Step 2. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.
  • Page 244 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 245 Step 7. Disconnect the other end of the cable from the optical drive connector on the system board. Step 8. If you are instructed to return the CD/DVD cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the CD/DVD cable Use this information to replace the CD/DVD cable.

  • Page 246: Removing A Memory Module

    Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the top cover (see “Removing the server top cover” on page 216). Lenovo System x3750 M4 Installation and Service Guide...

  • Page 247: Replacing A Memory Module

    Step 4. If the DIMM is on the system board, remove the DIMM air baffle (see “Removing the DIMM air baffle” on page 220). or microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 292). Step 5.
  • Page 248 DIMMs. For DIMM population information, see “Non-mirroring (independent mode)” on page 48, “Memory mirroring” on page 49, and “Memory sparing” on page 50. • Confirm that the server supports the DIMM that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 249 To install a DIMM, complete the following steps: Step 1. Read the safety information, see “Safety” on page v and “Installation guidelines” on page 38. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.
  • Page 250 RAID levels 0, 1, and 10 support. See “Supported adapters” on page 70 and Table 15 “PCIe slots, the microprocessor which supports the PCIe slot, and the size of the PCIe adapters supported.” on page 70 for more information. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 251 Note: If possible, backup or record your RAID configuration information before replacing the adapter. See the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from http://www.lenovo.com/support. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...
  • Page 252 Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 253 Note: If possible, backup or record your RAID configuration information before replacing the adapter. See the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from http://www.lenovo.com/support. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...
  • Page 254 Carefully grasp the riser-card assembly at the blue touch points and pull it up until the riser-card assembly disengages from the connector on the system board and set it aside. Open the PCIe retention latch. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 255 Note: If possible, backup or record your RAID configuration information before replacing the adapter. See the documentation for your RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from http://www.lenovo.com/support. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...
  • Page 256 RAID adapter for information and instructions. Documentation for ServeRAID adapters can be downloaded from http://www.lenovo.com/support. Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 257 Step 2. Touch the static-protective package that contains the new ServeRAID N2215 Host Bus Adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. Step 3.

  • Page 258: Removing A Usb Embedded Hypervisor Flash Device

    USB flash device out of the connector. Step 8. If you are instructed to return the flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 259: Replacing A Usb Embedded Hypervisor Flash Device

    Replacing a USB embedded hypervisor flash device Use this information to replace a USB embedded hypervisor flash device. To install a USB hypervisor flash device, complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...
  • Page 260 Step 4. Removing a 1400-watt hot-swap power supply. Press and hold the orange release tab to the left. Grasp the handle and pull the power supply out of the server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 261 1400-watt power supply Power supply release tab Set the power supply aside. Go Step 6 to on page 247. Step 5. Removing a 900-watt hot-swap power supply. Press and hold the orange release tab to the left. Grasp the power supply handle and pull the power supply out of the server.
  • Page 262 To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 263 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To install a hot-swap power supply, complete the following steps: 1.
  • Page 264 7. Connect the power cord for the new power supply to the power-cord connector on the power supply. 8. Connect the other end of the power cord to a properly grounded electrical outlet. 9. Turn on the peripheral devices and the server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 265 10. Make sure that the ac power LED and the dc power LED on the power supply are lit, indicating that power is being supplied to the power supply through the power cord. During normal operation, both ac and dc power LEDs are lit. For other combinations of LEDs, see “Power-supply LEDs” on page 170. Removing a hot-swap fan assembly Use this information to remove a hot-swap fan assembly.
  • Page 266 Step 6. Lift the fan cage assembly release latches and rotate the release latches up until the assembly disengages from the chassis; then, lift the fan cage assembly out of the server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 267 Release latch Fan cage assembly Release latch Slots Slots Step 7. If you are instructed to return the fan cage assembly, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the fan cage assembly Use this information to replace the fan cage assembly.
  • Page 268 Remove the top cover (see “Removing the server top cover” on page 216). Step 4. Open the adapter retention latch. Step 5. Carefully grasp the adapter and pull it out of the connector on the system board. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 269 Step 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the Intel I350-T4 ML2 Quad Port GbE Adapter for IBM System x Use this information to replace the Intel I350-T4 ML2 Quad Port GbE Adapter for IBM System x. The following illustration is the Intel I350-T4 ML2 Quad Port GbE Adapter for IBM System x.
  • Page 270 To remove the ML2 Dual-port 10Gbase-T Adapter for IBM System x or ML2 Dual-port 10 GbE SFP+ Adapter for IBM System x , complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 271 Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the top cover (see “Removing the server top cover” on page 216). Step 4.
  • Page 272 Link LED Activity LED Link LED Activity LED Port 1 Port 2 Emulex VFA5 ML2 Dual-port 10 Gb-SFP+ Ethernet adapter Port 1 Link LED Port 2 Activity LED Link LED Activity LED Lenovo System x3750 M4 Installation and Service Guide...
  • Page 273 Broadcom NetXtremeII ML2 Dual-port 10 Gb SFP+ Ethernet adapter Port 1 Link LED Port 2 Activity LED Link LED Activity LED Broadcom NetXtremeII ML2 Dual-port 10 Gb-T Ethernet adapter Port 1 Port 2 Link LED Activity LED Link LED Activity LED To install the ML2 Dual-port 10Gbase-T Adapter for IBM System x or ML2 Dual-port 10 GbE SFP+ Adapter for IBM System x, complete the following steps: Note: The illustration in this document might differ slightly from your hardware.
  • Page 274 Press the tray retention clip tab to the right or left and remove the retention clip. See Step 6. Disconnect the flash power module cable from the failed flash power module and remove it from the tray. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 275 Step 7. If you are instructed to return the flash power module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a RAID adapter flash power module Use this information to replace a RAID adapter flash power module. When you install any RAID adapter that comes with a flash power module, the flash power module must be installed remotely in the server to prevent it from overheating.

  • Page 276: Removing A Raid Cache Card

    USB/video assembly near the front of the server. Press the blue lever down to the open position. The cache card will disengage from the RAID cache card connector on the system board. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 277: Replacing A Raid Cache Card

    Release RAID cache card Disconnect the flash power module cable from the cache card. Press the black retention clip toward the front of the server and lift the cache card out of the server and set it aside. Go toStep 6 on page 263. Step 5.
  • Page 278 If you are replacing a cache card on the RAID adapter, complete the following steps: Align the cache card with the RAID cache card slot on the RAID adapter and lower it onto the connector. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 279: Removing The System Battery

    RAID cache card Adapter Retention RAID cache Retention card connector Retention bracket Gently press down on the touch points of the cache card until it clicks into place on the connector and is firmly seated Reconnect the flash power module cable to the cache card. Align the PCI riser-card assembly with the PCI slot connector on the system board and align slots on the PCI riser-card assembly with the hinges on the chassis;...
  • Page 280 – Throw or immerse into water – Heat to more than 100°C (212°F) – Repair or disassemble Dispose of the battery as required by local ordinances or regulations. To remove the system-board battery, complete the following steps: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 281 Force NMI button CMOS battery Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords;...

  • Page 282: Replacing The System Battery

    • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. To install the replacement system-board battery, complete the following steps: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 283 Force NMI button CMOS battery Step 1. Follow any special handling and installation instructions that come with the replacement battery. Step 2. Insert the new battery: Position the battery so that the positive (+) symbol is facing you. Place the battery into its socket, and press the battery toward the housing until it clicks into place.
  • Page 284 Grasp the front and rear of the PCI riser-card assembly at the blue touch-points and lift it out of the PCI riser-card slot on the system board. PCI riser-card assembly (full height, half-length) Lenovo System x3750 M4 Installation and Service Guide...

  • Page 285: Removing The Operator Information Panel Assembly

    Step 7. Remove the adapter, if necessary, from the PCI riser-card assembly. Step 8. Set the adapter and PCI riser-card assembly aside. Replacing a PCI riser-card assembly Use this information to replace a PCI riser-card assembly. To install a PCI riser-card assembly, complete the following steps: Step 1.

  • Page 286: Replacing The Operator Information Panel Assembly

    38. Step 2. From the front of the server, align the panel with the slot and slide the operator information panel into the server until it clicks into place. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 287: Removing And Replacing Tier 2 Crus

    Use this information to remove and replace Tier 2 CRUs. You may install a Tier 2 CRU yourself or request a Lenovo approved warranty service provider to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 288 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 289 Alignment USB / Video tray assembly Step 3. Connect the USB/video cable to the system board. Step 4. Reinstall the RAID flash power modules, if you removed them earlier (see “Replacing a RAID adapter flash power module” on page 261). Step 5.
  • Page 290 Reinstall the cover (see “Replacing the server top cover” on page 216). Step 5. Slide the server into the rack. Step 6. Reconnect the power cords and any cables that you removed. Step 7. Turn on the peripheral devices and the server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 291 Removing the 4x2.5-inch hot-swap drive backplanes Use this information to remove the 4x2.5-inch hot-swap drive backplane. To remove the 4x2.5-inch hot-swap drive backplanes, complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines”...
  • Page 292 225) and install them in the new backplane assembly. Step 8. Disconnect the combination power/configuration cable from the backplane assembly. If SAS signal cables are attached to the drive backplane, disconnect them. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 293 Step 9. Lift up the spring release latch slightly while pushing the assembly from the back and slide the backplane assembly out the front of the server. 8x 1.8-inch drive backplane assembly 1.8-inch filler panel Release latch Step 10. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 294 To remove 8x2.5-inch drive backplane with controller expander, complete the following steps: Step 1. Read the safety information and installation guidelines, see “Safety” on page v and “Installation guidelines” on page 38. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 295 Step 2. Turn off the server (see “Turning off the server” on page 23) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Slide the server out of the rack. Step 4.
  • Page 296 Step 10. Install the cover (see “Replacing the server top cover” on page 216). Step 11. Slide the server in the rack. Step 12. Reconnect the power cord and any cables that you removed. Step 13. Turn on the peripheral devices and the server. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 297: Removing And Replacing Frus

    Removing and replacing FRUs Use this information to remove and replace FRUs. FRUs must be replaced or installed only by trained service technicians. The illustrations in this document might differ slightly from the hardware. Removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink.
  • Page 298 Use a screwdriver to loosen the captive screw on one side of the heat sink to break the seal with the microprocessor. Loosen all the captive screws on the heat sink, rotating each screw one full turn until each screw is loose. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 299 Gently lift the heat sink from the microprocessor. Step 9. After removal, place the heat sink on its side on a clean, flat surface.Attention: Do not use any tools or sharp objects to lift the release levers on the microprocessor socket. Doing so might result in permanent damage to the system board.
  • Page 300 Installation tool Microprocessor Screws Place the microprocessor on a static-protective surface. Remove the microprocessor from the socket using the appropriate instructions for your installation tool. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 301 • If using Installation Tool A, gently twist the handle clockwise to the closed position and lift the microprocessor out of the socket. • If using Installation Tool B, gently twist the handle of the installation tool clockwise until it locks in the “H”...
  • Page 302 • Do not use excessive force when you press the microprocessor into the socket. b. Release the sides of the microprocessor protective cover on the bottom of the microprocessor and carefully remove the cover from the installation tool. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 303 Installation tool Installation tool Microprocessor Cover Microprocessor c. Carefully align the installation tool with the microprocessor socket. The installation tool rests flush on Microprocessor Installation Tool A Microprocessor Installation Tool B the socket only if it is properly aligned. Installation tool Microprocessor Screws d.
  • Page 304 Attention: Do not touch the thermal grease. Touching the thermal grease will contaminate it. c. Align the heat sink on the top of the microprocessor. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 305 d. Lower the heat sink and press down firmly on the heat sink. e. Align the captive screws on the heat sink with the holes on the heat-sink retention module. f. Press down on the center of the heat sink; then, press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened.
  • Page 306 Step 4. Remove the top cover (see “Removing the server top cover” on page 216). Step 5. If power supply 2 is installed, slide it out of the power supply bay slightly. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 307 Note: When the Power Supply is pulled out of the power supply bay, the Power Supply Interlock bracket is disengaged and the three Lock icons are no longer visible through the openings on the Interlock bracket. Step 6. Remove the DIMMs (see “Removing a memory module” on page 232). Step 7.
  • Page 308 When you remove a 750-watt -48 V to -60 V dc power supply, observe the following precautions. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 309 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 31: DANGER Electrical current from power, telephone, and communication cables is hazardous.
  • Page 310 -48 V to -60 V dc power cable. • You can install up to two dc power supplies or two ac power supplies in the server, but you cannot mix dc and ac power supplies in the same server. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 311 • To reduce the risk of electric shock or energy hazards when installing the 750-watt -48 V to -60 V dc power supplies, take the following steps: – Use a circuit breaker that is rated 40 amps. – Use 4 mm2 (10 AWG) at 60° C copper wire. –...
  • Page 312 1. Touch the static-protective package that contains the power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 313: Removing The System Board

    2. Make sure that the circuit breaker for the dc power supply is off. 3. Attach the dc power cable to the new power supply. Make sure that the power cable wires are connected securely to the -48 V, ground, and to the -48 V return terminals (as shown in the following Power input LED Power output LED Power error LED...
  • Page 314 IBM System x or ML2 Dual-port 10 GbE SFP+ Adapter for IBM System x” on page 256). Step 18. Remove the USB embedded hypervisor flash device (see “Removing a USB embedded hypervisor flash device” on page 244). Lenovo System x3750 M4 Installation and Service Guide...

  • Page 315: Replacing The System Board

    Step 19. Remove all heat sinks and microprocessors, and set them aside on a static-protective surface for reinstallation (see “Removing a microprocessor and heat sink” on page 283). Notes: 1. Remove the socket covers from the microprocessor frame brackets on the new system board and place them on the microprocessor sockets of the old system board that you are removing.
  • Page 316 Reinstall the DIMMs onto the system board (see “Replacing a memory module” on page 233). Step 6. Reinstall the heat sinks (see “Replacing a microprocessor and heat sink” on page 287). Notes: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 317 • Make sure that the socket covers from the microprocessor frame brackets on the new system board were placed on the microprocessor sockets on the old system board that you removed. • Use an alcohol wipe to remove any thermal grease from the tabs on the microprocessor bracket frame on the old system board.

  • Page 318: Internal Cable Routing

    Cabling the CD/DVD drive: (Optional) CD/DVD drive connector Optical drive cable Cabling the SAS signal cables to the adapter and the backplane: 8x1.8 inch backplane and adapter: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 319 Adapter SAS signal connector SAS signal cable Chapter 6 Removing and replacing components...
  • Page 320 SAS signal cable Adapter SAS cable guide 8x2.5 inch backplane and adapter: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 321 Adapter SAS signal connector SAS signal cable Chapter 6 Removing and replacing components...
  • Page 322 SAS signal cable connectors SAS signal cable SAS cable guide Cabling the combination power/configuration cable to the backplanes: 4x2.5-inch backplane: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 323 Backplane power connector Backplane power/ configuration cable 8x1.8 inch backplane: Chapter 6 Removing and replacing components...
  • Page 324 8x2.5 inch backplane: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 325 Backplane power connectors Backplane power/ configuration cable 8x2.5 inch backplane with controller expander: Chapter 6 Removing and replacing components...
  • Page 326 Backplane power connectors SAS power Backplane power connector configuration cables Configuration connector Cabling the RAID cache card and flash power module: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 327 Flash power module RAID cache card cable SAS cable guide Flash Tray retention Battery/flash power power module clip tab module tray Chapter 6 Removing and replacing components...
  • Page 328 RAID controller SAS cable guide Flash Battery/flash power Flash power module module tray power module cable Lenovo System x3750 M4 Installation and Service Guide...

  • Page 329: Appendix A. Boot Code Display Error Codes

    0_8VAUX_PGOOD 10G-T Card 80070603-0B01ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. ENET_1_0VAUX_PGOOD System Board 80070603-0701ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. 80070603-0701ffff 1_1V_PGOOD System Board Sensor MainBrd VRD has transitioned to non-recoverable. © Copyright Lenovo 2016, and 2012, 2016...
  • Page 330 80070603-0701ffff Sensor MainBrd SAS VRD has transitioned to non-recoverable. SAS_1_8V_PGOOD System Board 80070603-0701ffff Sensor MainBrd SAS VRD has transitioned to non-recoverable. 3_3V_PGOOD System Board 80070603-0701ffff Sensor System VRD has transitioned to non-recoverable. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 331 Table 45. System power faults (continued) Boot Potential defective Corresponding Corresponding IMM code Message component IMM Event ID log message ENET_1_5VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd ENET VRD has transitioned to non-recoverable. DIMM_3_3VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable.
  • Page 332 CPU/Memory Tray 80070603-2B01ffff Sensor CPU4 VRD has transitioned to non-recoverable. ENET_1_2VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd ENET VRD has transitioned to non-recoverable. FPGA_CPU1_VTTAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 333: Appendix B. Dsa Diagnostic Test Results

    Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2016, and 2012, 2016...
  • Page 334 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 335 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 336 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3750 M4 Installation and Service Guide...
  • Page 337 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
  • Page 338 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 339 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
  • Page 340 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 341 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
  • Page 342 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3750 M4 Installation and Service Guide...

  • Page 343: Dsa Brocade Test Results

    • 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
  • Page 344 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 345 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 346 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 347 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
  • Page 348 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3750 M4 Installation and Service Guide...
  • Page 349 • 218-900-000 : Brocade:MemoryTest Failed A failure was detected while testing the adapter memory. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3.
  • Page 350 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 351 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 352: Dsa Checkpoint Panel Test Results

    Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 353 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.

  • Page 354: Dsa Cpu Stress Test Results

    The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3750 M4 Installation and Service Guide...
  • Page 355 – Latest level of BMC/IMM • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Turn off and restart the system. 2. Make sure that the DSA Diagnostic code is at the latest level. 3.
  • Page 356 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...

  • Page 357: Dsa Emulex Adapter Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 358 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 359 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 360 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...

  • Page 361: Dsa Exa Port Ping Test Results

    User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide"...
  • Page 362 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 363 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect and rerun the test. 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4.

  • Page 364: Dsa Hard Drive Test Results

    Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3750 M4 Installation and Service Guide...

  • Page 365: Dsa Intel Network Test Results

    – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 366 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3750 M4 Installation and Service Guide...
  • Page 367 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 368 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3750 M4 Installation and Service Guide...
  • Page 369 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 370 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 371 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...

  • Page 372: Dsa Lsi Hard Drive Test Results

    • 407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3750 M4 Installation and Service Guide...
  • Page 373 • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure. Recoverable Severity Error...

  • Page 374: Dsa Mellanox Adapter Test Results

    Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 375 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...

  • Page 376: Dsa Memory Isolation Test Results

    Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 377 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 378 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-811-000 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 379 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 380 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 381 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 382 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 383 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-813-000 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 384 Latest level of DSA – Latest level of BMC/IMM • 201-813-003 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 385 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 386 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 387 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 388 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 389 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 390 – Latest level of DSA – Latest level of BMC/IMM • 201-816-002 : Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 391 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 392 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Lenovo System x3750 M4 Installation and Service Guide...
  • Page 393 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 394 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 395 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-819-002 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 396 – Latest level of DSA – Latest level of BMC/IMM • 201-820-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 397 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 398 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 399 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 400 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 401 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 402 201-824-000 : Standalone Memory Test Aborted Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the test. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 403 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 404 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted Lenovo System x3750 M4 Installation and Service Guide...
  • Page 405 BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 406 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 407 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support...
  • Page 408 Latest level of BMC/IMM • 201-827-003 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 409 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 410 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 411 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 412 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 413 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 414 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-859-002 : Standalone Memory Test Aborted INVALID XSECSRAT type. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 415 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 416 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 417 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 418 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 419 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 420 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-862-001 : Standalone Memory Test Aborted No OEM1 structure found. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 421 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 422 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 423 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 424 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 425 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 426 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-865-000 : Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 427 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 428 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 429 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 430 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 431 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
  • Page 432 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-867-003 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 433 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 434 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 435 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 436 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 437 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 438 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-870-002 : Standalone Memory Test Aborted CPU Doamin in ACPI not valid. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 439 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 440 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 441 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 442 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 443 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-877-002 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps:...
  • Page 444 Latest level of BMC/IMM • 201-878-001 : Standalone Memory Test Aborted Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 445 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 446 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 447 Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
  • Page 448 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 449 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
  • Page 450 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 451 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
  • Page 452 Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 453 Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.

  • Page 454: Dsa Memory Stress Test Results

    The following messages are generated when you run the memory stress test. Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 455 • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning...
  • Page 456 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-901-000 : MemStr Test Failed Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 457 User Response Complete the following steps: 1. Execute the standard DSA memory diagnostics to validate all memory. 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4.

  • Page 458: Dsa Nvidia Gpu Test Results

    Nvidia GPU Bandwidth test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Lenovo System x3750 M4 Installation and Service Guide...
  • Page 459 Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable...
  • Page 460 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Lenovo System x3750 M4 Installation and Service Guide...
  • Page 461 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
  • Page 462 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 463 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.

  • Page 464: Dsa Optical Drive Test Results

    Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM DSA optical drive test results The following messages are generated when you run the optical drive test. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 465: Test Results For The Dsa Optical Drive Test

    Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
  • Page 466 Optical Drive Test Failed. Disk may be in use by the operating system. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Wait for the system activity to cease 2. Run the test again Lenovo System x3750 M4 Installation and Service Guide...
  • Page 467 3. Turn off and restart the system. 4. Run the test again. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-804-000 : Optical Drive Test Aborted Optical Drive Test Aborted. The media tray is open. Recoverable Severity Warning...
  • Page 468 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Lenovo System x3750 M4 Installation and Service Guide...

  • Page 469: Dsa System Management Test Results

    Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. 2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
  • Page 470 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 471 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 472 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3750 M4 Installation and Service Guide...
  • Page 473 • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 474 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 475 Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
  • Page 476 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-815-001 : IMM I2C Test Aborted Invalid data field in Request. Recoverable Severity Warning Lenovo System x3750 M4 Installation and Service Guide...
  • Page 477 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 478 Latest level of DSA – Latest level of BMC/IMM • 166-819-001 : IMM I2C Test Aborted Command response could not be provided. SDR Repository in?update mode. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 479 User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
  • Page 480 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 481 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted Cannot execute command. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
  • Page 482 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 483 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
  • Page 484 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-907-001 : IMM I2C Test Failed IMM Indicates failure in Optional Mezz Card bus (BUS 6). Recoverable Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 485 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. 3.

  • Page 486: Dsa Tape Drive Test Results

    3. Clear the error log. 4. Run the test again. 5. Make sure that the drive firmware is at the latest level. 6. Rerun the test after upgrading to the latest firmware level. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 487 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-902-000 : Tape Test Failed Tape Test Failed.
  • Page 488 Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-905-000 : Tape Test Failed Tape Test Failed. Software error: invalid request. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 489 Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. If the system has stopped responding, turn off and restart the system. 2. Check the system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
  • Page 490 264-908-000 : Tape Test Failed An error was found in getting tape capacity. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Make sure that medium is present. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 491 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Appendix B. DSA diagnostic test results...
  • Page 492 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 493: Appendix C. Uefi/Post Error Codes

    Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. UEFI/POST diagnostic error codes can be generated when the server starts or while the server is running.
  • Page 494 • I.18006 [I.18006] A mismatch between the maximum allowed QPI link speed has been detected for one or more processor packages. : Processors have mismatched QPI Speed Severity Info User Response Complete the following steps: Lenovo System x3750 M4 Installation and Service Guide...
  • Page 495 1. If this is a newly installed option, ensure that matching processors are installed in the correct processor sockets. 2. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error. 3. Replace the processor. Inspect the processor socket and replace the system board first if the socket is damaged.
  • Page 496 “Replacing the system board” on page 301 • I.1800B [I.1800B] A cache size mismatch has been detected for one or more processor packages. : Processors have one or more cache levels with mismatched size Lenovo System x3750 M4 Installation and Service Guide...
  • Page 497 Severity Info User Response Complete the following steps: 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error.
  • Page 498 “Replacing the system board” on page 301 • I.18010 [I.18010] A processor stepping mismatch has been detected for one or more processor packages. : Processors of the same model have mismatched Stepping ID Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 499 User Response Complete the following steps: 1. Verify that matching processors are installed in the correct processor sockets. 2. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error. 3. Replace the system board. Related links –...
  • Page 500 Complete the following steps: 1. Reboot the system. Will come up on backup UEFI image. Update the primary UEFI image. 2. If error does not persist, no additional recovery action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 501 3. If error persists, or boot is unsuccessful, replace the system board. Related links – “Updating the firmware” on page 131 – “Removing the system board” on page 299 – “Replacing the system board” on page 301 • I.3818002 [I.3818002] The firmware image capsule signature for the non-booted flash bank is invalid.
  • Page 502 • I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy. : DIMM Mirror Fail-over Detected Severity Info User Response Complete the following steps: Check the system-event log for uncorrected DIMM failures and replace those DIMMs. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 503 Related links – “Removing a memory module” on page 232 – “Replacing a memory module” on page 233 • I.580A6 [I.580A6] Memory spare copy has completed successfully. : Spare Copy Complete Severity Info User Response Complete the following steps: Check system log for related DIMM failures and replace those DIMMs. Related links –...
  • Page 504 “Replacing a microprocessor and heat sink” on page 287 • S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware Fault Detected, System halted Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 505 User Response Complete the following steps: 1. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Update the UEFI image. 3. Replace the system board. Related links – “Updating the firmware” on page 131 –...
  • Page 506 Verify that the system boots. Then, re-install the options one at a time to locate the problem. 4. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. 5. Update the UEFI firmware. 6. Replace the system board. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 507 Related links – “Removing the system battery” on page 265 – “Replacing the system battery” on page 268 – “Updating the firmware” on page 131 – “Removing the system board” on page 299 – “Replacing the system board” on page 301 •...
  • Page 508 “Replacing the system board” on page 301 • S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %. : [S.51003] An uncorrectable memory error was detected on processor % channel %. The failing Lenovo System x3750 M4 Installation and Service Guide...
  • Page 509 DIMM within the channel could not be determined.[S.51003] An uncorrectable memory error has been detected during POST. Fatal Memory Error Occurred Severity Error User Response Complete the following steps: 1. If the system has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
  • Page 510 4. If the problem recurs on the same DIMM connector, swap the other DIMMs on the same memory channel across channels one at a time to a different memory channel or processor. If the problem follows a moved DIMM to a different memory channel, replace that DIMM. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 511 5. Check the IBM support site for an applicable service bulletin or firmware update that applies to this memory error. 6. If the problem stays with the original DIMM connector, re-inspect DIMM connector for foreign material and remove, if found. If connector is damaged, replace system board. 7.
  • Page 512 3. Replace the system board. Related links – “Removing a microprocessor and heat sink” on page 283 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 513 – “Replacing a microprocessor and heat sink” on page 287 – “Removing the system board” on page 299 – “Replacing the system board” on page 301 • W.3048006 [W.3048006] UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR) event.
  • Page 514 3. If the problem persists, switch to the backup UEFI image or update the current UEFI image. 4. Replace the system board. Related links – “Installing an adapter” on page 69 – “Updating the firmware” on page 131 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 515 – “Removing the system board” on page 299 – “Replacing the system board” on page 301 • W.305800C [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. : DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller Severity Warning User Response Complete the following steps: 1.
  • Page 516 4. Verify that the IMM firmware level is compatible with the UEFI firmware level. If not, update the IMM firmware. 5. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents. 6. Replace the system board. Related links Lenovo System x3750 M4 Installation and Service Guide...
  • Page 517 – “Removing the system battery” on page 265 – “Replacing the system battery” on page 268 – “Updating the firmware” on page 131 – “Removing the system board” on page 299 – “Replacing the system board” on page 301 • W.3808003 .[W.3808003] Unable to retrieve the system configuration from the IMM.
  • Page 518 2. Retry the configuration update. Related links – “Configuring the server” on page 132 • W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST. : DIMM Disabled Severity Warning Lenovo System x3750 M4 Installation and Service Guide...
  • Page 519 User Response Complete the following steps: 1. If the DIMM was disabled because of a memory fault, follow the procedure for that event. 2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 520 W.580A2 [W.580A2] Invalid memory configuration for Sparing Mode. Please correct memory configuration. : Unsupported DIMM Population for Spare Mode Severity Warning User Response Complete the following step: Make sure that the DIMM connectors are correctly populated for sparing mode. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 521 Related links – “Removing a memory module” on page 232 – “Replacing a memory module” on page 233 • W.68002 [W.68002] A CMOS battery error has been detected : CMOS Battery Fault Severity Warning User Response Complete the following steps: 1.
  • Page 522 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 523: Appendix D. Integrated Management Module Ii (Imm2) Error Messages

    Note: This documentation includes references to IBM web sites and information about obtaining service. IBM is Lenovo's preferred service provider for the System x products. When a hardware event is detected by the IMM on the server, the IMM logs that event in the system-event log in the server.

  • Page 524: List Of Imm Events

    IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request Lenovo System x3750 M4 Installation and Service Guide...
  • Page 525 Severity Error Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. The specified user has changed the Ethernet data rate of the Integrated Management Module external network interface to the specified value.
  • Page 526 Management Module external network interface to the specified value Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 527 • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. The specified user has enabled or disabled the Ethernet interface. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0007 User Response Information only; no action is required. •...
  • Page 528 The specified user has changed the gateway address of the Integrated Management Module external network interface to the specified value. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 529 Prefix: IMM ID: 0011 User Response Information only; no action is required. • 4000000c-00000000 : OS Watchdog response [arg1] by [arg2] . This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity Info Serviceable...
  • Page 530 A user has exceeded the maximum allowed number of unsuccessful login attempts from a web browser and has been prevented from logging in for the lockout period. Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 531 Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0016 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. •...
  • Page 532 The specified user has deleted system log events or audit log events. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0020 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 533 • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. The Integrated Management Module has been reset. The logs provide additional details. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0021 User Response Information only;...
  • Page 534 The IMM Ethernet interface has been enabled. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0025 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 535 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. The specified user has changed the DHCP setting of the Integrated Management Module external network interface. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only;...
  • Page 536 6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 537 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. The IMM was unable to run the primary IMM image and has resorted to running the backup image. Severity Warning Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030...
  • Page 538 Generate a New Key and Certificate Signing Request link. Severity Error Serviceable Automatically notify support Alert Category Lenovo System x3750 M4 Installation and Service Guide...
  • Page 539 System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0034 User Response Complete the following steps until the problem is solved: 1. Make sure that the certificate that you are importing is correct. 2. Try to import the certificate again. •...
  • Page 540 To avoid losing older log entries, save the log as a text file and clear the log. • 40000027-00000000 : Platform Watchdog Timer expired for [arg1]. A Platform Watchdog Timer Expired event has occurred. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 541 Error Serviceable Automatically notify support Alert Category System - OS Timeout SNMP Trap ID CIM Information Prefix: IMM ID: 0039 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2.
  • Page 542 Prefix: IMM ID: 0042 User Response Reflash the IMM firmware to the latest version. • 4000002b-00000000 : Domain name set to [arg1]. Domain name set by user Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 543 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0043 User Response Information only; no action is required. • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
  • Page 544 Information only; no action is required. • 40000030-00000000 : IPv6 disabled by user [arg1] . The specified user has disabled IPv6 support on the Integrated Management Module. Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3750 M4 Installation and Service Guide...
  • Page 545 SNMP Trap ID CIM Information Prefix: IMM ID: 0048 User Response Information only; no action is required. • 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1]. The specified user has enabled IPv6 static address assignment on the Integrated Management Module. Severity Info Serviceable...
  • Page 546 • 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. The specified user has disabled DHCPv6 on the Integrated Management Module. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 547 CIM Information Prefix: IMM ID: 0053 User Response Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by the specified user. Severity Info Serviceable...
  • Page 548 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 549 CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. The DHCPv6 server has failed to assign an IP address to a management controller. Severity Warning Serviceable Automatically notify support Alert Category none...
  • Page 550 • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. The specified user has changed the HTTP port number. New HTTP (web) connections must use the new port number. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 551 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0063 User Response Information only; no action is required. • 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. The specified user has changed the HTTPS port number. New HTTPS (secure web) connections must use the new port number.
  • Page 552 Information only; no action is required. • 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. The specified user has changed the Simple Network Management Protocol (SNMP) traps port number. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 553 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0068 User Response Information only; no action is required. • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number. Severity Info Serviceable...
  • Page 554 Prefix: IMM ID: 0072 User Response Information only; no action is required. • 40000049-00000000 : SNMP [arg1] enabled by user [arg2] . The specified user has enabled the SNMPv1 or SNMPv3 agent. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 555 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0073 User Response Information only; no action is required. • 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] . The specified user has disabled the SNMPv1 or SNMPv3 agent. Severity Info Serviceable...
  • Page 556 SNMP Trap ID CIM Information Prefix: IMM ID: 0077 User Response Information only; no action is required. • 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 557 A user configured the Serial Port mode Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5].
  • Page 558 SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 559 A user configured a recurring Server Power Action Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0083 User Response Information only; no action is required. • 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action.
  • Page 560 The specified user has enabled or disabled Telnet. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 561 • 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. The specified user has configured the DNS servers. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0088 User Response Information only;...
  • Page 562 The secure CIM-XML port has been enabled or disabled. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0092 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 563 • 4000005d-00000000 : Secure LDAP [arg1] by user [arg2]. A user enables or disables Secure LDAP services Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0093 User Response Information only; no action is required. •...
  • Page 564 The specified user has removed an Integrated Management Module license. Access to the specified feature is no longer allowed. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0097 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 565 • 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0098 User Response Information only;...
  • Page 566 Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. The password for the specified user account has been changed. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 567 Prefix: IMM ID: 0102 User Response Information only; no action is required. • 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0103 User Response Information only;...
  • Page 568 • 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2]. User imported an SSH Client key Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 569 Prefix: IMM ID: 0107 User Response Information only; no action is required. • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response...
  • Page 570 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . The specified user has enabled Simple Network Management Protocol (SNMP) traps. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 571 CIM Information Prefix: IMM ID: 0112 User Response Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. The power capping level has been changed. Severity Info Serviceable Automatically notify support Alert Category...
  • Page 572 • 40000075-00000000 : The measured power value exceeded the power cap value. The measured power value has exceeded the power cap value. Severity Warning Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 573 CIM Information Prefix: IMM ID: 0117 User Response – Make sure IMM firmware is at the latest level. – Raise the system power cap value or adjust the system workload to be less than the currently applied power cap. • 40000076-00000000 : The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap Severity Warning...
  • Page 574 Information only; no action is required. • 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3750 M4 Installation and Service Guide...
  • Page 575 SNMP Trap ID CIM Information Prefix: IMM ID: 0122 User Response Information only; no action is required. • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user Severity Info Serviceable Automatically notify support...
  • Page 576 User Response Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling has occurrred. Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 577 CIM Information Prefix: IMM ID: 0127 User Response Information only; no action is required. • 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128...
  • Page 578 IMM firmware to the same level on all nodes. A mismatch of IMM firmware between nodes has been detected. Severity Error Serviceable Automatically notify support Alert Category System - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 579 SNMP Trap ID CIM Information Prefix: IMM ID: 0132 User Response Attempt to flash the IMM firmware to the same level on all nodes. • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware between nodes has been detected.
  • Page 580 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete. Restoration of the configuration of the specified management controller from a file by the specified user has not been completed. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 581 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0137 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.
  • Page 582 [arg1] from a CIM client at IP address [arg2]. This message is for the use case where a remote user has failed to establish a remote control session from CIM. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 583 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0141 User Response • 80010002-2801xxxx : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. The CMOS battery voltage has dropped below its specified threshold. Severity Warning Serviceable...
  • Page 584 IMM has detected the speed of Fan 1 (Fan 1A Tach or Fan 1B Tach) has gone low. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 585 User Response – Reseat the failing fan indicated by the lit LED on the fan. – Replace Fan. • 80010204-1d02xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. IMM has detected the speed of Fan 2 (Fan 2A Tach or Fan 2B Tach) has gone low. Severity Error Serviceable...
  • Page 586 Prefix: PLAT ID: 0480 User Response – Reseat the failing fan indicated by the lit LED on the fan. – Replace Fan. • 80010204-1d06xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 587 IMM has detected the speed of Fan 6 (Fan 6A Tach or Fan 6B Tach) has gone low. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response –...
  • Page 588 Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Check event log for any fan or cooling related issues. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 589 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Ensure system cover is latched properly. 4. Make sure that the room temperature is within operating specifications. •...
  • Page 590 80010701-1406xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. IMM has detected that the temperature of a system board voltage regulator has risen above normal levels. Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 591 Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 592 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Ensure system cover is latched properly. 4. Make sure that the room temperature is within operating specifications. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 593 • 80010901-1402xxxx : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. IMM has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494...
  • Page 594 IMM has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 595 CIM Information Prefix: PLAT ID: 0494 User Response 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 596 3. Ensure system cover is latched properly. 4. Make sure that the room temperature is within operating specifications. • 80010902-0701xxxx : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 597 A voltage has risen above its specified threshold (sensor SysBrd 12V, SysBrd 3.3V, or SysBrd 5V). Severity Error Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response – (Trained service technician only) If the specified sensor is SysBrd 3.3V or SysBrd 5V, replace the system board.
  • Page 598 The temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 599 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Ensure system cover is latched properly. 4.
  • Page 600 4. Make sure that the room temperature is within operating specifications. • 80010b01-2701xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. The ambient temperature has risen above its threshold. A hard shutdown has occurred. Severity Error Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 601 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response 1. Check event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 602 PS Heavy Load: The system will throttle to lower the load. Information only; no action is required. • 8003010e-2581xxxx : Sensor [SensorElementName] has asserted. IMM has detected that the memory size has changed. Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3750 M4 Installation and Service Guide...
  • Page 603 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 604 • 80070114-2201xxxx : Sensor [SensorElementName] has transitioned from normal to non-critical state. Trusted Platform Module (TPM) event has transitioned to non critical state. Severity Warning Serviceable Automatically notify support Alert Category Warning - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 605 SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 606 4. Make sure that the room temperature is within operating specifications. • 80070201-0304xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe state. IMM has detected a CPU 4 temperature Sensor has transitioned to critical. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 607 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 608 IMM has detected a Power Supply Sensor has transitioned to critical. (PS CSF Fault or PS Therm Fault) Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 609 1. Check for Power Supply with PS fault in the IMM event log 2. Replace the Power Supply that has the PS Fault • 8007020f-2201xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe state. IMM has detected a "Drive Key Fault" Sensor has transitioned to critical. Severity Error Serviceable...
  • Page 610 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 8007021b-0302xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe state. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 611 IMM has detected a CPU 2 QPI Link Error. Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 612 2. (Trained service technician only) Replace ML2 card. • 80070221-1f01xxxx : Sensor [SensorElementName] has transitioned to critical from a less severe state. IMM has detected a CPU 1 QPI Link Error. Severity Error Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 613 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 614 IMM has detected that the temperature for CPU 1 has transitioned to a non recoverable state. Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 615 CIM Information Prefix: PLAT ID: 0524 User Response Complete the following steps: 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 616 80070301-0304xxxx : Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. IMM has detected that the temperature for CPU 4 has transitioned to a non recoverable state. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 617 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response Complete the following steps: 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 618 • 80070603-0701xxxx : Sensor [SensorElementName] has transitioned to non-recoverable. IMM has detected Voltage Regulator Error. Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 619 – CPU 1 VRD: Indicates a problem with either the voltage regulator for CPU1 or CPU 1 itself – CPU 2 VRD: Indicates a problem with either the voltage regulator for CPU2 or CPU 2 itself – DIMM 01-06 VRD: Indicates a problem with either the voltage regulator for DIMMs 1-6 or 1 or more of the following components: DIMM1-DIMM6 –...
  • Page 620 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response Power Supply: Indicates a problem with either the system board voltage or the power supply is failing Lenovo System x3750 M4 Installation and Service Guide...
  • Page 621 1. Check the IMM Web event log. This event may be a symptom of an earlier error. 2. Replace any newly installed options. 3. Replace the power supplies. 4. Replace the power interposer card if installed. 5. Replace the system board. •...
  • Page 622 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 8008000f-2101xxxx : Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 623 IMM has detected that the TPM Physical Presence switch has been deasserted. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0537 User Response Information only; no action is required. •...
  • Page 624 • 800b010a-1e82xxxx : Redundancy Lost for [RedundancySetElementName] has asserted. Fan Redundancy has been lost. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 625 User Response Replace Fan 2 • 800b010a-1e83xxxx : Redundancy Lost for [RedundancySetElementName] has asserted. Fan Redundancy has been lost. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response Replace Fan 3 •...
  • Page 626 Replace Fan 6 • 800b010c-2581xxxx : Redundancy Lost for [RedundancySetElementName] has asserted. Backup Memory Redundancy has been lost. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 627 CIM Information Prefix: PLAT ID: 0802 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 628 • 800b030c-2581xxxx : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. Backup Memory has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 629 CIM Information Prefix: PLAT ID: 0806 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 630 • 800b050a-1e82xxxx : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Insufficient cooling provided by fan 2. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 631 Prefix: PLAT ID: 0810 User Response Replace Fan2 • 800b050a-1e83xxxx : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Insufficient cooling provided by fan 3. Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response Replace Fan 3...
  • Page 632 Prefix: PLAT ID: 0810 User Response Replace Fan 6 • 800b050c-2581xxxx : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Backup Memory Sensor has transitioned to Non-redundant:Insufficient Resources. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 633 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 634 • 806f0007-0304xxxx : [ProcessorElementName] has Failed with IERR. IMM has detected processor 4 failed - IERR condition. Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 635 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 636 Information only; no action is required. • 806f000d-0401xxxx : The [StorageVolumeElementName] has been added. Hard drive 1 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 637 CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0402xxxx : The [StorageVolumeElementName] has been added. Hard drive 2 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162...
  • Page 638 Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0406xxxx : The [StorageVolumeElementName] has been added. Hard drive 6 has been installed. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 639 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0407xxxx : The [StorageVolumeElementName] has been added. Hard drive 7 has been installed. Severity Info Serviceable Automatically notify support Alert Category...
  • Page 640 SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-040bxxxx : The [StorageVolumeElementName] has been added. Hard drive 11 has been installed. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 641 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-040cxxxx : The [StorageVolumeElementName] has been added. Hard drive 12 has been installed. Severity Info Serviceable...
  • Page 642 SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0410xxxx : The [StorageVolumeElementName] has been added. Hard drive 16 has been installed. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 643 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0411xxxx : The [StorageVolumeElementName] has been added. Hard drive 17 has been installed. Severity Info Serviceable...
  • Page 644 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0415xxxx : The [StorageVolumeElementName] has been added. Hard drive 21 has been installed. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 645 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. • 806f000d-0416xxxx : The [StorageVolumeElementName] has been added. Hard drive 22 has been installed. Severity Info Serviceable...
  • Page 646 Hard drive 25 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 647 • 806f000d-041axxxx : The [StorageVolumeElementName] has been added. Hard drive 26 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only; no action is required. •...
  • Page 648 • 806f000d-041exxxx : The [StorageVolumeElementName] has been added. Hard drive 30 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 649 Information only; no action is required. • 806f000d-041fxxxx : The [StorageVolumeElementName] has been added. Hard drive 31 has been installed. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response Information only;...
  • Page 650 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f000f-220104xx : The System [ComputerSystemElementName]has encountered a motherboard failure. IMM has detected a fatal motherboard error in the system. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 651 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 652 • 806f000f-22010cxx : CPU voltage mismatch detected on [ProcessorElementName]. IMM has detected a CPU voltage mismatch with the CPU socket voltage. Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 653 CIM Information Prefix: PLAT ID: 0050 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 654 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 655 • 806f000f-220204xx : The System [ComputerSystemElementName]has encountered a motherboard failure. IMM has detected a fatal motherboard error in the system. Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response This is a UEFI detected event.
  • Page 656 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f000f-22020cxx : CPU voltage mismatch detected on [ProcessorElementName]. IMM has detected a CPU voltage mismatch with the socket voltage. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 657 Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0050 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 658 Info Center for the appropriate user response. • 806f0021-0b01xxxx : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 659 SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card • 806f0021-0b02xxxx : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 2. Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information...
  • Page 660 CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card • 806f0021-0b06xxxx : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 6. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 661 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Replace PCIe card • 806f0021-0b07xxxx : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. IMM has detected a Fault in PCIe slot 7. Severity Error Serviceable...
  • Page 662 IMM has detected a fault in one of the PCI slots or the PCI bus without isolating the to a slot. Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 663 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 664 [ProcessorElementName]. The microprocessor 2 temperature has risen above the critical level, causing a hard shutdown of the node. Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 665 CIM Information Prefix: PLAT ID: 0036 User Response Complete the following steps: 1. Check the IMM event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 666 7. (Trained service technician only) Replace microprocessor 4. • 806f0108-0a01xxxx : [PowerSupplyElementName] has Failed. IMM has detected a Fault on Power Supply 1. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 667 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response Check the log for additional Power Supply Failure. Replace the Power Supply 1, if needed • 806f0108-0a02xxxx : [PowerSupplyElementName] has Failed. IMM has detected a Fault on Power Supply 2. Severity Error Serviceable...
  • Page 668 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver. 3. Check for any other RAID related errors. 4. Replace the drive. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 669 • 806f010d-0401xxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 1 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164...
  • Page 670 The drive 4 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 671 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver. 3. Check for any other RAID related errors. 4.
  • Page 672 • 806f010d-0408xxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 8 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 673 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver.
  • Page 674 4. Replace the drive. • 806f010d-040cxxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 12 has been disabled (defunct) due to a fault detected by the controller. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 675 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver.
  • Page 676 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver. 3. Check for any other RAID related errors. 4. Replace the drive. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 677 • 806f010d-0410xxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 16 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164...
  • Page 678 The drive 19 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 679 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver. 3. Check for any other RAID related errors. 4.
  • Page 680 • 806f010d-0417xxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 23 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 681 SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver.
  • Page 682 4. Replace the drive. • 806f010d-041bxxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 27 has been disabled (defunct) due to a fault detected by the controller. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 683 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver.
  • Page 684 2. Check IBM Support site for firmware updates related to your particular drive and RAID controller firmware and device driver. 3. Check for any other RAID related errors. 4. Replace the drive. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 685 • 806f010d-041fxxxx : The [StorageVolumeElementName] has been disabled due to a detected fault. The drive 31 has been disabled (defunct) due to a fault detected by the controller. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164...
  • Page 686 • 806f0113-0303xxxx : A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 687 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0224 User Response Try to reboot the system to recovery • 806f0113-0304xxxx : A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout. Severity Error Serviceable...
  • Page 688 806f0123-2101xxxx : Reboot of system [ComputerSystemElementName] initiated by [WatchdogElementName]. The IPMI Watchdog Timer has expired. A reboot of the system was initiated. Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 689 SNMP Trap ID CIM Information Prefix: PLAT ID: 0370 User Response Information only; no action is required. • 806f0125-0c01xxxx : [ManagedElementName] detected as absent. IMM has detected the Operator Information panel is absent. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
  • Page 690 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f0207-0304xxxx : [ProcessorElementName] has Failed with FRB1/BIST condition. IMM has detected a Miroprocessor 4 Failed - FRB1/BIST condition. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 691 Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 692 806f020d-0402xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 2. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 693 Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-0403xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 3. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID...
  • Page 694 Replace the hard disk drive at the next maintenance period. • 806f020d-0407xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 7. Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 695 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-0408xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 8. Severity Warning Serviceable...
  • Page 696 System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-040cxxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 697 Failure predicted (PFA) on the hard drive 12. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. •...
  • Page 698 806f020d-0410xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 16. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 699 Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-0411xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 17. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID...
  • Page 700 Replace the hard disk drive at the next maintenance period. • 806f020d-0415xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 21. Severity Warning Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 701 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-0416xxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 22. Severity Warning Serviceable...
  • Page 702 System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-041axxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 703 Failure predicted (PFA) on the hard drive 26. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. •...
  • Page 704 806f020d-041exxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 30. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 705 Prefix: PLAT ID: 0168 User Response Replace the hard disk drive at the next maintenance period. • 806f020d-041fxxxx : Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. Failure predicted (PFA) on the hard drive 31. Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID...
  • Page 706 Information only; no action is required. • 806f030c-2581xxxx : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected a Memory Scrub failure. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 707 CIM Information Prefix: PLAT ID: 0136 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 708 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f0507-0302xxxx : [ProcessorElementName] has a Configuration Mismatch. IMM has detected a Processor Configuration Mismatch on CPU 2. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 709 Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0062 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 710 806f050c-2581xxxx : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that the Memory Logging Limit has been Reached. Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 711 CIM Information Prefix: PLAT ID: 0144 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 712 To identify drives in the critical array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 713 – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0404xxxx : Array [ComputerSystemElementName] is in critical condition. The Drive is part of an RAID array that is in critical condition.
  • Page 714 – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 715 • 806f050d-0408xxxx : Array [ComputerSystemElementName] is in critical condition. The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity Error Serviceable...
  • Page 716 The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 717 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s).
  • Page 718 The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity Error Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 719 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drive that is indicated by a lit status LED. •...
  • Page 720 The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 721 SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drive that is indicated by a lit status LED. •...
  • Page 722 To identify drives in the critical array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 723 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0419xxxx : Array [ComputerSystemElementName] is in critical condition. The Drive is part of an RAID array that is in critical condition.
  • Page 724 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). Lenovo System x3750 M4 Installation and Service Guide...
  • Page 725 – Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-041dxxxx : Array [ComputerSystemElementName] is in critical condition. The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage.
  • Page 726 User Response Reflash or update the IMM firmware. • 806f0607-0301xxxx : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. The UEFI has detected a configuration type issue with processor 1. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 727 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 728 • 806f0607-2583xxxx : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. The UEFI has detected a configuration type issue with the processors installed Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 729 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0816 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 730 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 731 CIM Information Prefix: PLAT ID: 0176 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. –...
  • Page 732 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 733 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. –...
  • Page 734 • 806f060d-040axxxx : Array [ComputerSystemElementName] has failed. The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 735 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s).
  • Page 736 – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. – Recreate the array. – Restore data from backup. • 806f060d-040exxxx : Array [ComputerSystemElementName] has failed. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 737 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176...
  • Page 738 – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. – Recreate the array. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 739 – Restore data from backup. • 806f060d-0412xxxx : Array [ComputerSystemElementName] has failed. The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable...
  • Page 740 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 741 – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. – Recreate the array. – Restore data from backup. •...
  • Page 742 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 743 CIM Information Prefix: PLAT ID: 0176 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. –...
  • Page 744 The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 745 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response – Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). – Replace the hard disk drives that are indicated by a lit status LED. –...
  • Page 746 806f070c-25810001 : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 1 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3750 M4 Installation and Service Guide...
  • Page 747 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 748 IMM has detected that a Memory configuration error has occurred on DIMM 5 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 749 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 750 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f070c-2581000a : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 751 IMM has detected that a Memory configuration error has occurred on DIMM 10 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 752 806f070c-2581000e : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 14 in Compute Book 1. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 753 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 754 IMM has detected that a Memory configuration error has occurred on DIMM 18 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 755 Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 756 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 757 • 806f070c-25810017 : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 23 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
  • Page 758 Info Center for the appropriate user response. • 806f070c-2581001b : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 27 in Compute Book 1. Severity Error Lenovo System x3750 M4 Installation and Service Guide...
  • Page 759 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 760 806f070c-2581001f : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 31 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3750 M4 Installation and Service Guide...
  • Page 761 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 762 IMM has detected that a Memory configuration error has occurred on DIMM 35 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 763 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 764 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f070c-25810028 : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 765 IMM has detected that a Memory configuration error has occurred on DIMM 40 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 766 806f070c-2581002c : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that a Memory configuration error has occurred on DIMM 44 in Compute Book 1. Severity Error Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 767 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 768 IMM has detected that a Memory configuration error has occurred on DIMM 48 in Compute Book 1. Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 769 Prefix: PLAT ID: 0126 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 770 Information only; no action is required. • 806f070d-0403xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3750 M4 Installation and Service Guide...
  • Page 771 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response Information only; no action is required. • 806f070d-0404xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable...
  • Page 772 • 806f070d-0408xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 773 SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response Information only; no action is required. • 806f070d-0409xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category...
  • Page 774 • 806f070d-040dxxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 775 CIM Information Prefix: PLAT ID: 0178 User Response Information only; no action is required. • 806f070d-040exxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
  • Page 776 • 806f070d-0412xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 777 Prefix: PLAT ID: 0178 User Response Information only; no action is required. • 806f070d-0413xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information...
  • Page 778 • 806f070d-0417xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 779 User Response Information only; no action is required. • 806f070d-0418xxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178...
  • Page 780 IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 781 Information only; no action is required. • 806f070d-041dxxxx : Rebuild in progress for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild is in Progress. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response...
  • Page 782 UEFI has been recovered from a firmware corruption by IMM automatically. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 783 Information only; no action is required. • 806f0807-0301xxxx : [ProcessorElementName] has been Disabled. IMM has detected that Processor 1 has been disabled. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response This is a UEFI detected event.
  • Page 784 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 806f0807-2583xxxx : [ProcessorElementName] has been Disabled. IMM has detected a Processor has been Disabled. Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3750 M4 Installation and Service Guide...
  • Page 785 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 786 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0376 User Response Information only; no action is required. • 806f090c-2581xxxx : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 787 An implementation has detected Memory has been Throttled. Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Complete the following steps: 1. Check the IMM event log for any fan, cooling, or power related issues. 2.
  • Page 788 1400 Watt rated power supply (connected at 220V). • 806f0a07-0303xxxx : [ProcessorElementName] is operating in a Degraded State. The processor 3 is being throttled due to thermal or power conditions. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 789 Severity Warning Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response Check the IMM event log for any fan, cooling, or power related issues. For a thermal condition: 1. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  • Page 790 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. • 806f0a13-0301xxxx : A Fatal Bus Error has occurred on bus [SensorElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 791 This message is for the use case when an implementation has detected a Bus Fatal Error. Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 792 Info Center for the appropriate user response. • 806f0a13-2401xxxx : A Fatal Bus Error has occurred on bus [SensorElementName]. IMM has detected a Bus Fatal Error. Severity Error Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 793 SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 794 The previously low CMOS battery voltage has returned to above its specified threshold. Severity Info Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 795 User Response Information only; no action is required. • 81010204-1d01xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. IMM has detected a Fan 1 (Fan 1A Tach, Fan 1B Tach) going low has deasserted. Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID...
  • Page 796 • 81010204-1d05xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. IMM has detected a Fan 5 (Fan 5A Tach, Fan 5B Tach) going low has deasserted. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 797 Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response Information only; no action is required. • 81010204-1d06xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. IMM has detected a Fan 6 (Fan 6A Tach, Fan 6B Tach) going low has deasserted. Severity Info Serviceable...
  • Page 798 Information only; no action is required. • 81010701-1403xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. IMM has detected that a system board voltage regulator temperature has returned to the normal range. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 799 Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response Information only; no action is required. • 81010701-1404xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. IMM has detected that a system board voltage regulator temperature has returned to the normal range.
  • Page 800 IMM has detected that the ambient temperature has returned to a normal range. Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 801 User Response Information only; no action is required. • 81010701-2d01xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. IMM has detected that the PCH temperature has returned to a normal range. Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information...
  • Page 802 • 81010901-1404xxxx : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 803 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response Information only; no action is required. • 81010901-1405xxxx : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity Info Serviceable...
  • Page 804 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response Information only; no action is required. • 81010902-0701xxxx : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 805 A previously high voltage has returned to below its specified threshold (sensor SysBrd 12V, SysBrd 3.3V, or SysBrd 5V). Severity Info Serviceable Automatically notify support Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response Information only;...
  • Page 806 IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 807 CIM Information Prefix: PLAT ID: 0499 User Response Information only; no action is required. • 81010b01-1405xxxx : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity Info Serviceable...
  • Page 808 User Response Information only; no action is required. • 81030006-2101xxxx : Sensor [SensorElementName] has asserted. Signature verification of one of the Firmware Volumes or Capsules in UEFI BIOS failed. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 809 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response Automatic BIOS Recovery (ABR) should cause system to come up from UEFI image in backup bank. Reflash UEFI image in the primary bank. If error does not persist no additional recovery action is required.
  • Page 810 8107010f-2201xxxx : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 811 Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response Information only; no action is required. • 8107010f-2582xxxx : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
  • Page 812 IMM has detected a CPU 2 Overtemp Sensor transition to less severe from critical. Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 813 User Response Information only; no action is required. • 81070201-0303xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected a CPU 3 Overtemp Sensor transition to less severe from critical. Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID...
  • Page 814 • 81070208-2584xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected a Sensor has transitioned to less severe state from critical. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 815 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response Information only; no action is required. • 8107020f-2201xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected that the "Drive Key Fault" sensor has transitioned to a less severe state. Severity Info Serviceable...
  • Page 816 IMM has detected that CPU 1 has recovered from a QPI Link Error. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 817 • 8107021b-0302xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected that CPU 2 has recovered from a QPI Link Error. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response...
  • Page 818 • 81070221-1f01xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected that CPU 1 has recovered from a QPI Link Error. Severity Info Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 819 SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response Information only; no action is required. • 81070221-1f02xxxx : Sensor [SensorElementName] has transitioned to a less severe state from critical. IMM has detected that CPU 2 has recovered from a QPI Link Error. Severity Info Serviceable...
  • Page 820 Information only; no action is required. • 81070301-0302xxxx : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. The microprocessor 2 temperature has returned to below its specified threshold. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 821 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response Information only; no action is required. • 81070301-0303xxxx : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. The microprocessor 3 temperature has returned to below its specified threshold.
  • Page 822 System has been recovered from S3 power state resume failure. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 823 • 81070603-0701xxxx : Sensor [SensorElementName] has deasserted the transition to non-recoverable. IMM has detected that the Sensor is no longer in a fault condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response Information only;...
  • Page 824 IMM has detected that the Sensor is no longer in a fault condition. (PS 12V OC Fault, PS 12V OV Fault, PS 12V UV Fault, or PS AUX UV Fault) Severity Info Serviceable Automatically notify support Alert Category Critical - Power Lenovo System x3750 M4 Installation and Service Guide...
  • Page 825 SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response Information only; no action is required. • 8107060f-2201xxxx : Sensor [SensorElementName] has deasserted the transition to non-recoverable. IMM has detected that the Trusted Platform Module (TPM) has recovered from the initialization error. Severity Info Serviceable...
  • Page 826 Prefix: PLAT ID: 0803 User Response Information only; no action is required. • 810b010a-1e82xxxx : Redundancy Lost for [RedundancySetElementName] has deasserted. Fan 2 redundancy has been regained. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 827 Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response Information only; no action is required. • 810b010a-1e83xxxx : Redundancy Lost for [RedundancySetElementName] has deasserted. Fan 3 redundancy has been regained. Severity Info Serviceable Automatically notify support Alert Category...
  • Page 828 CIM Information Prefix: PLAT ID: 0803 User Response Information only; no action is required. • 810b010c-2581xxxx : Redundancy Lost for [RedundancySetElementName] has deasserted. Memory component group has regained its redundancy Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 829 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 830 Redundant for [RedundancySetElementName] has deasserted. Memory component group has regained its redundancy. Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 831 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 832 Prefix: PLAT ID: 0811 User Response Information only; no action is required. • 810b050a-1e83xxxx : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Fan 3 has regained its redundancy. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 833 Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response Information only; no action is required. • 810b050a-1e84xxxx : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Fan 4 has regained its redundancy. Severity Info Serviceable Automatically notify support Alert Category...
  • Page 834 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 835 • 816f0007-0301xxxx : [ProcessorElementName] has Recovered from IERR. IMM has detected that processor 1 recovered from an IERR condition. Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0043 User Response This is a UEFI detected event.
  • Page 836 Info Center for the appropriate user response. • 816f0008-0a01xxxx : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. IMM has detected that Power Supply 1 has been removed. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 837 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response Information only; no action is required. • 816f0008-0a02xxxx : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. IMM has detected that Power Supply 2 has been removed. Severity Info Serviceable...
  • Page 838 Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. – If drive is properly seated, replace the drive. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 839 • 816f000d-0402xxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 2 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163...
  • Page 840 – If drive is properly seated, replace the drive. • 816f000d-0406xxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 841 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. –...
  • Page 842 816f000d-040axxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 10 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 843 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. – If drive is properly seated, replace the drive. •...
  • Page 844 Presence of drive 14 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 845 SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. – If drive is properly seated, replace the drive. • 816f000d-040fxxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName].
  • Page 846 Presence of drive 18 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 847 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. – If drive is properly seated, replace the drive. • 816f000d-0413xxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 19 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable...
  • Page 848 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 849 – If drive is properly seated, replace the drive. • 816f000d-0417xxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 23 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable...
  • Page 850 Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. – If drive is properly seated, replace the drive. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 851 • 816f000d-041bxxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 27 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163...
  • Page 852 – If drive is properly seated, replace the drive. • 816f000d-041fxxxx : The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. Presence of drive 31 is no longer detected. If hard drive is absent from drive bay a filler is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 853 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response – If drive was intentionally removed, no action required. – Make sure that the drive properly seated. –...
  • Page 854 • 816f0021-0b01xxxx : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. IMM has detected a fault condition in PCIe slot 1 has been removed. Severity Info Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 855 SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response Information only; no action is required. • 816f0021-0b02xxxx : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. IMM has detected a fault condition in PCIe slot 2 has been removed. Severity Info Serviceable...
  • Page 856 Information only; no action is required. • 816f0021-0b06xxxx : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. IMM has detected a fault condition in PCIe slot 6 has been removed. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 857 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response Information only; no action is required. • 816f0021-0b07xxxx : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. IMM has detected a fault condition in PCIe slot 7 has been removed. Severity Info Serviceable...
  • Page 858 IMM has detected a Fault condition in a slot has been removed. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 859 • 816f0028-2101xxxx : Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName]. Trusted Platform Module (TPM) was initialized and started successfully. Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0399 User Response Information Only;...
  • Page 860 816f0107-0304xxxx : An Over-Temperature Condition has been removed on [ProcessorElementName]. The microprocessor 4 temperature has returned to below the critical level. Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3750 M4 Installation and Service Guide...
  • Page 861 SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response Information only; no action is required. • 816f0108-0a01xxxx : [PowerSupplyElementName] has returned to OK status. IMM has detected that Power Supply 1 has returned to a normal operational status. Severity Info Serviceable...
  • Page 862 CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-0401xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 1 has been enabled. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 863 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-0402xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 2 has been enabled. Severity Info Serviceable...
  • Page 864 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-0406xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 6 has been enabled. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 865 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-0407xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 7 has been enabled. Severity Info Serviceable...
  • Page 866 The previously disabled drive 10 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 867 • 816f010d-040bxxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 11 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only;...
  • Page 868 The previously disabled drive 15 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 869 Information only; no action is required. • 816f010d-0410xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 16 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only;...
  • Page 870 • 816f010d-0414xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 20 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 871 CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-0415xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 21 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167...
  • Page 872 Information only; no action is required. • 816f010d-0419xxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 25 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 873 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-041axxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 26 has been enabled. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
  • Page 874 Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-041exxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 30 has been enabled. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 875 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response Information only; no action is required. • 816f010d-041fxxxx : The [StorageVolumeElementName] has been enabled. The previously disabled drive 31 has been enabled. Severity Info Serviceable...
  • Page 876 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0225 User Response Information only; no action is required. • 816f0113-0303xxxx : Bus [SensorElementName] has recovered from a bus timeout. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 877 This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0225 User Response Information only;...
  • Page 878 IMM has detected that Processor 1 has recovered from a FRB1/BIST condition. Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 879 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 880 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 816f020d-0400xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 0 no longer exists. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 881 Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-0401xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 1 no longer exists.
  • Page 882 The predicted failure for Drive 4 no longer exists. Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 883 Information only; no action is required. • 816f020d-0405xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 5 no longer exists. Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response...
  • Page 884 Information only; no action is required. • 816f020d-0409xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 9 no longer exists. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 885 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-040axxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 10 no longer exists. Severity Info Serviceable...
  • Page 886 Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-040exxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 14 no longer exists. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 887 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-040fxxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 888 816f020d-0412xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 18 no longer exists. Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 889 User Response Information only; no action is required. • 816f020d-0413xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 19 no longer exists. Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169...
  • Page 890 Information only; no action is required. • 816f020d-0417xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 23 no longer exists. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 891 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-0418xxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 24 no longer exists. Severity Info Serviceable...
  • Page 892 Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-041cxxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. The predicted failure for Drive 28 no longer exists. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 893 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response Information only; no action is required. • 816f020d-041dxxxx : Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 894 IMM has detected that the input power for Power Supply 1 has returned to normal. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 895 • 816f0308-0a02xxxx : [PowerSupplyElementName] has returned to a Normal Input State. IMM has detected that the input power for Power Supply 2 has returned to normal. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response...
  • Page 896 • 816f0507-0301xxxx : [ProcessorElementName] has Recovered from a Configuration Mismatch. Processor 1 has Recovered from a Processor Configuration Mismatch. Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 897 CIM Information Prefix: PLAT ID: 0063 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 898 This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 899 • 816f050c-2581xxxx : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. IMM has detected that the Memory Logging Limit has been Removed. Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response This is a UEFI detected event.
  • Page 900 • 816f050d-0403xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3750 M4 Installation and Service Guide...
  • Page 901 Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0404xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175...
  • Page 902 Information only; no action is required. • 816f050d-0408xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 903 SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0409xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 904 User Response Information only; no action is required. • 816f050d-040dxxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 905 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-040exxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable...
  • Page 906 Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0412xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 907 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0413xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable...
  • Page 908 CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0417xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 909 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. • 816f050d-0418xxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable...
  • Page 910 The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 911 • 816f050d-041cxxxx : Critical Array [ComputerSystemElementName] has deasserted. The RAID array is no longer in a critical condition. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response Information only;...
  • Page 912 An SM BIOS uncorrectable CPU complex error has been deasserted for microprocessor 1. Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 913 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. •...
  • Page 914 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 816f0608-2584xxxx : [PowerSupplyElementName] Configuration is OK. Power Supply configuration is OK. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 915 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0105 User Response Information only; no action is required. • 816f060d-0400xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable...
  • Page 916 IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Information only; no action is required. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 917 • 816f060d-0404xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Information only;...
  • Page 918 IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Lenovo System x3750 M4 Installation and Service Guide...
  • Page 919 Information only; no action is required. • 816f060d-0409xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response...
  • Page 920 • 816f060d-040dxxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3750 M4 Installation and Service Guide...
  • Page 921 CIM Information Prefix: PLAT ID: 0177 User Response Information only; no action is required. • 816f060d-040exxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
  • Page 922 • 816f060d-0412xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3750 M4 Installation and Service Guide...
  • Page 923 SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Information only; no action is required. • 816f060d-0413xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive...
  • Page 924 Information only; no action is required. • 816f060d-0417xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable Automatically notify support Lenovo System x3750 M4 Installation and Service Guide...
  • Page 925 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Information only; no action is required. • 816f060d-0418xxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable...
  • Page 926 Prefix: PLAT ID: 0177 User Response Information only; no action is required. • 816f060d-041cxxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 927 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response Information only; no action is required. • 816f060d-041dxxxx : Array in system [ComputerSystemElementName] has been restored. IMM has detected that a Failed Array has been Restored. Severity Info Serviceable...
  • Page 928 Prefix: PLAT ID: 0035 User Response Information only; no action is required. • 816f070c-2581xxxx : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. IMM has detected a Memory DIMM configuration error has deasserted. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 929 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 930 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0404xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 931 IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0405xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed.
  • Page 932 CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0409xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 933 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-040axxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable...
  • Page 934 Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-040exxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Lenovo System x3750 M4 Installation and Service Guide...
  • Page 935 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-040fxxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable...
  • Page 936 Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0413xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Lenovo System x3750 M4 Installation and Service Guide...
  • Page 937 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0414xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable...
  • Page 938 Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0418xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 939 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-0419xxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable...
  • Page 940 Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-041dxxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 941 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response Information only; no action is required. • 816f070d-041exxxx : Rebuild completed for Array in system [ComputerSystemElementName]. IMM has detected that an Array Rebuild has Completed. Severity Info Serviceable...
  • Page 942 IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. • 816f0807-0303xxxx : [ProcessorElementName] has been Enabled. IMM has detected Processor 3 has been Enabled. Severity Info Serviceable Lenovo System x3750 M4 Installation and Service Guide...
  • Page 943 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.
  • Page 944 Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response Information only; no action is required. • 816f0813-2583xxxx : Bus [SensorElementName] has recovered from an Uncorrectable Bus Error. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 945 IMM has detected that the system has recovered from a bus uncorrectable error. Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text.
  • Page 946 IMM has detected Processor 3 is no longer running in the Degraded state. Severity Info Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0039 Lenovo System x3750 M4 Installation and Service Guide...
  • Page 947 User Response Information only; no action is required. • 816f0a07-0304xxxx : The Processor [ProcessorElementName] is no longer operating in a Degraded State. IMM has detected Processor 4 is no longer running in the Degraded state. Severity Info Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID...
  • Page 948 • 816f0a13-0303xxxx : Bus [SensorElementName] has recovered from a Fatal Bus Error. CPU 3 PECI Bus has recovered from a Fatal Bus Error. Severity Info Serviceable Automatically notify support Alert Category Critical - Other Lenovo System x3750 M4 Installation and Service Guide...
  • Page 949 SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response Information only; no action is required. • 816f0a13-0304xxxx : Bus [SensorElementName] has recovered from a Fatal Bus Error. CPU 4 PECI Bus has recovered from a Fatal Bus Error. Severity Info Serviceable...

  • Page 950: Imm Events That Automatically Notify Support

    806f0021-0b01xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b02xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b03xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b04xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 951 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f0021-0b05xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b06xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b07xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b08xxxx Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 952 806f011b-0701xxxx The connector [PhysicalConnectorElementName] has encountered a configuration error. 806f0207-0301xxxx [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-0302xxxx [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-0303xxxx [ProcessorElementName] has Failed with FRB1/BIST condition. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 953 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f0207-0304xxxx [ProcessorElementName] has Failed with FRB1/BIST condition. 806f0207-2583xxxx [ProcessorElementName] has Failed with FRB1/BIST condition. 806f020d-0400xxxx Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. 806f020d-0401xxxx Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 954 Array [ComputerSystemElementName] has failed. 806f060d-0409xxxx Array [ComputerSystemElementName] has failed. 806f060d-040axxxx Array [ComputerSystemElementName] has failed. 806f060d-040bxxxx Array [ComputerSystemElementName] has failed. 806f060d-040cxxxx Array [ComputerSystemElementName] has failed. 806f060d-040dxxxx Array [ComputerSystemElementName] has failed. 806f060d-040exxxx Array [ComputerSystemElementName] has failed. Lenovo System x3750 M4 Installation and Service Guide...
  • Page 955 Table 47. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f060d-040fxxxx Array [ComputerSystemElementName] has failed. 806f060d-0410xxxx Array [ComputerSystemElementName] has failed. 806f060d-0411xxxx Array [ComputerSystemElementName] has failed. 806f060d-0412xxxx Array [ComputerSystemElementName] has failed. 806f060d-0413xxxx Array [ComputerSystemElementName] has failed. 806f060d-0414xxxx Array [ComputerSystemElementName] has failed.
  • Page 956 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 957: Appendix E. Getting Help And Technical Assistance

    Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.

  • Page 958: Using The Documentation

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.

  • Page 959: Hardware Service And Support

    IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 960 Lenovo System x3750 M4 Installation and Service Guide...

  • Page 961: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 962: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 963: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 964: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 965: Germany Class A Statement

    Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

  • Page 966: Japanese Electromagnetic Compatibility Statements

    This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement Lenovo System x3750 M4 Installation and Service Guide...

  • Page 967: People's Republic Of China Class A Electronic Emission Statement

    People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix F. Notices...

  • Page 968: Taiwan Bsmi Rohs Declaration

    Taiwan BSMI RoHS declaration Lenovo System x3750 M4 Installation and Service Guide...

  • Page 969: Index

    Ethernet 70–71 bays adapters, ServeRAID 70–71 best practices administrator password use to apply current firmware and device-driver updates © Copyright Lenovo 2016, and 2012, 2016...
  • Page 970 RAID 70–71 eject button controls and LEDs channels, memory on the light path diagnostics panel 20–21 associated with the DIMM connectors 45, 47 controls, LEDs, and power checkout procedure cooling performing Lenovo System x3750 M4 Installation and Service Guide...
  • Page 971 DIMM population sequence for 8x2.5-inch drives 57–58 memory mirroring mode drive backplane, 8x2.5-inch with controller expander memory sparing mode removing with the microprocessor and memory expansion tray replacing installed drive, 1.8-inch hot-swap © Copyright Lenovo 2016, and 2012, 2016...
  • Page 972 IMM2 removing 44, 252 UEFI/POST replacing error logs fans clearing weight viewing FCC Class A notice error messages, IMM2 features Lenovo System x3750 M4 Installation and Service Guide...
  • Page 973 IMM2 event log hardware service and support telephone numbers IMM2 first failure data capture feature heat output using heat sink IMM2 host name installing 91, 97 obtaining replacing IMM2 IP address help obtaining © Copyright Lenovo 2016, and 2012, 2016...
  • Page 974 22–23 Host Bus Adapter system locator the system board system-error installing adapters 70–71 rear installing DIMMs system-locator instructions rear installing drives LED errors installing options power supply 170–171 installing, DIMMs LEDs Lenovo System x3750 M4 Installation and Service Guide...
  • Page 975 DIMM connector population sequence with the optional microprocessor and memory expansion tray network support © Copyright Lenovo 2016, and 2012, 2016...
  • Page 976 29, 31 removing 245–246 power-on button particulate contamination rear parts list, structural power-on LED 20, 23 parts listing, Lenovo System x3750 M4 Type 8753 power-on password parts listing, server 203–204 override 29, 31 parts, consumable power-supply LED 22–23 password Preboot, DSA diagnostics program...
  • Page 977 750-watt -48 volt to -60 volt dc power supply the 4x2.5-inch hot-swap SAS/SATA backplane a flash power module the 8x1.8-inch SSD drive backplane assembly a hot-swap drive the 8x2.5-inch drive backplane a hot-swap fan © Copyright Lenovo 2016, and 2012, 2016...
  • Page 978 , backup firmware slots starting PCI expansion server components 26, 203 SMBIOS data server configuration updating updating SMBIOS data, updating server controls, LEDs, and power locally: LAN over USB server cover Lenovo System x3750 M4 Installation and Service Guide...
  • Page 979 173–174 system-event log, deassertion event 173–174 connector 22–23 system-locator USB/video tray assembly removing rear replacing systems management 11, 14 using © Copyright Lenovo 2016, and 2012, 2016...
  • Page 980 Setup utility viewing event logs without restarting the server Web site UEFI flash CD Windows driver, LAN over USB Lenovo System x3750 M4 Installation and Service Guide...
  • Page 982 Part Number: 00MV562 Printed in China (1P) P/N: 00MV562 *1P00MV562*...

Table of Contents