Page 1 System x3300 M4 Installation and Service Guide Machine Type: 7382...
Page 2 Lenovo Documentation CD. Sixth Edition (September 2016) © Copyright Lenovo 2015, 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Page 3: Table Of Contents
Instructions for Business Partners ..Updating the server configuration ..How to send DSA data to Lenovo ..Server components ... . .
Page 4 Chapter 5. Parts listing, Lenovo Configuring RAID arrays ..System x3300 M4 Type 7382 ..Advanced Settings Utility program ..Replaceable server components..
Page 6 System x3300 M4 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015, 2016...
Page 8: Safety Statements
Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. System x3300 M4 Installation and Service Guide...
Page 9 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2015, 2016...
Page 10 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Statement 4 CAUTION: Use safe practices when lifting. ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) viii System x3300 M4 Installation and Service Guide...
Page 11 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015, 2016...
Page 12 Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. System x3300 M4 Installation and Service Guide...
Page 13 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. © Copyright Lenovo 2015, 2016...
Page 14 System x3300 M4 Installation and Service Guide...
Page 15: Chapter 1. The Lenovo System X3300 M4 Type 7382 Server
At http://www.lenovo.com/support, you can create a personalized support page by identifying Lenovo products that are of interest to you. From this personalized page, you can subscribe to weekly e-mail notifications about new technical documents, search for information and downloads, and access various administrative services.
Page 16 You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.
Page 17: The Lenovo Documentation Cd
Figure 1. QR code You can download an Lenovo ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
Page 18: Related Documentation
CD. It contains translated environmental notices. • Lenovo License Agreement for Machine Code This document is in PDF on the Lenovo Documentation CD. It provides translated versions of the Lenovo License Agreement for Machine Code for your product. • Licenses and Attributions Document This document is in PDF on the Lenovo Documentation CD.
Page 19: Notices And Statements In This Document
The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the Lenovo System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.
Page 20 – Altitude: 3050 m (10,000 ft) – Two internal USB ports: one is • Six PCI-e expansion slots on the – Relative humidity: 5% - 80% for option USB flash device with system board System x3300 M4 Installation and Service Guide...
Page 21 • Matrox G200eR2 – SVGA compatible video controller – DDR2 250 MHz SDRAM video memory controller – One analog video port (rear) – Video memory 16MB is not expandable in this system Chapter 1 The Lenovo System x3300 M4 Type 7382 server...
Page 22 1600 x 1200 at 75 Hz. Notes: • The Lenovo System x3300 M4's tower-to-rack kit is required for the High IOPS MLC Mono adapter. The High IOPS MLC Mono adapter is only supported in the rack mount system.
Page 23: What Your Server Offers
The application software enables customers to trend actual energy consumption and corresponding thermal loading of Lenovo Systems running in their environment with their applications. For more information, including the required levels of Systems Director and Active Energy Manager, see the Systems Director documentation on the Systems Director DVD, or see the http://www-03.ibm.com/systems/software/director/aem/index.html.
Page 24 For information about both editions (DSA Preboot and Portable) of the Dynamic System Analysis (DSA) diagnostic programs, see “DSA editions” on page 127. • Lenovo next generation technology Lenovo next generation technology systems combine proven, innovative Lenovo designs to make your x86-processor-based server powerful, scalable, and reliable. For more information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/enterprise/index.html.
Page 25 The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo...
Page 26 Service Information website. The Lenovo Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1 “The Lenovo System x3300 M4 Type 7382 server” on page 1. • Multi-core processors Depending on your server models, the server supports up to two Intel Xeon™...
Page 27: Reliability, Availability, And Serviceability
• Light path diagnostics LEDs for memory DIMMs, microprocessors, hard disk drives, power supplies, and fans • Memory mirrored channel support (memory mirrored channel are mutually exclusive of each other) • Memory error correcting code and parity test Chapter 1 The Lenovo System x3300 M4 Type 7382 server...
Page 28: Systems Director
Systems Director Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
Page 29: The Updatexpress System Pack Installer
• Managing the life cycles of virtual resources For more information about Systems Director, see the Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/fqm0_main.html, and the Systems Management web page athttp://shop.lenovo.com/us/en/systems/solutions/ , which presents an overview of Systems Management and Systems Director. The UpdateXpress System Pack Installer The UpdateXpress System Pack Installer detects supported and installed device drivers and firmware in the server and installs available updates.
Page 30 The Reset button is in the lower-right corner of the light path diagnostics panel. • USB connectors: Connect a USB device, such as a USB mouse, keyboard, or other device, to any of these connectors. System x3300 M4 Installation and Service Guide...
Page 31: Operator Information Panel
Note: Depending on the type of operator information panel installed in your server, the Reset button is on the operator information panel or the light path diagnostics panel. The following table describes the LEDs on the operator information panel and suggested actions to correct the detected problems. Chapter 1 The Lenovo System x3300 M4 Type 7382 server...
Page 32: Rear View
• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
Page 33 59 for information about adapters that this riser card support. Note: It has PCI-X capability by using PCI-e to PCI-X converter kit of Lenovo System x3500 M4 Type 7383. • Power connector: Connect the power cord to this connector.
Page 34 The following illustration shows the location of the power-supply LEDs (redundant power supplies) on the rear of the server. The following illustration shows the location of the power-supply LEDs (fixed power supplies) on the rear of the server. System x3300 M4 Installation and Service Guide...
Page 35 The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems. Chapter 1 The Lenovo System x3300 M4 Type 7382 server...
Page 36: System Pulse Leds
This section contains information about the system pulse LEDs. The following LEDs are on the system board and monitor the system power-on and power-off sequencing and boot progress: (see “System-board LEDs” on page 31 for the location of these LEDs) System x3300 M4 Installation and Service Guide...
Page 37: Server Power Features
2. Ethernet 1 connector supports Wake on LAN feature. 3. When you turn on the server with external graphical adapters installed, the Lenovo logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.
Page 38 • The integrated management module II (IMM2) can turn off the server as an automatic response to a critical system failure. • The server turns off when the left-side cover is opened. System x3300 M4 Installation and Service Guide...
Page 39: Chapter 2. Installing Optional Devices
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 872.
Page 40: How To Send Dsa Data To Lenovo
Support information for Business Partners is available at http://www.ibm.com/partnerworld. How to send DSA data to Lenovo You can send DSA data to Lenovo with standard upload, standard upload with the system serial number, secure upload, and secure upload with the system serial number.
Page 41: System-Board Internal Connectors
System-board internal connectors The following illustration shows the internal connectors on the system board. Chapter 2 Installing optional devices...
Page 42: System-Board External Connectors
The following illustration shows the internal connectors on the microprocessor 2 expansion board. System-board external connectors The following illustration shows the external input/output connectors on the system board. System x3300 M4 Installation and Service Guide...
Page 43: System-Board Switches And Jumpers
System-board switches and jumpers This section describes the switches and jumpers on the system board. The following illustration shows the jumper locations. Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches.
Page 44 Power-on password override when on (default off) SW1-3 IMM_FORCE_UPDATE_N Default off Default off SW1-4 FORCE_IMM_RESET_N SW2-1 FORCE_RTMM_RESET_N Default off SW2-2 RTMM FLASH Default off SW2-3 POWER_PERMISSION_N Force power permission (default off when F/W is ready) System x3300 M4 Installation and Service Guide...
Page 45: System-Board Leds
Table 4. System board jumpers (continued) Jumper number Jumper name Jumper setting IMM_SPI_EN IMM_SPI_HALF_ROM_EN_N To allow override of the boot half (Default: jumper open) Notes: 1. If no jumper is present, the server responds as if the pins are set to 1 and 2. 2.
Page 46: Hard Disk Drive Backplane Connectors
Hard Disk Drive Backplane Connectors The following illustrations show the connectors on the 2.5-inch and 3.5-inch hard disk drive backplanes and the backplane assembly. 1. Connectors on the hot-swap 3.5-inch hard disk drive backplane: System x3300 M4 Installation and Service Guide...
Page 47 2. Connectors on the simple-swap 3.5-inch hard disk drive backplane: 3. Connectors on the 2.5-inch hard disk drive backplane: 4. Connectors on the 2.5-inch hard disk drive backplane with the expander: Chapter 2 Installing optional devices...
Page 48: Installation Guidelines
Installation guidelines Use the installation guidelines to install the System x3300 M4 Type 7382. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap devices.
Page 49: System Reliability Guidelines
• When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. System reliability guidelines The system reliability guidelines to ensure proper system cooling.
Page 50: Working Inside The Server With The Power On
If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the server cover or on a metal surface. • Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. System x3300 M4 Installation and Service Guide...
Page 51: Removing The Left-Side Cover
Removing the left-side cover Use this information to remove the left-side cover. Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
Page 52: Removing The Air Baffle
5. Lift the air baffle from the server and set it aside. Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. System x3300 M4 Installation and Service Guide...
Page 53: Removing The Fan Assembly
Removing the fan assembly Use this information to remove the fan assembly from the server. To remove the fan assembly, complete the following steps: Step 1. Read the safety information that begins in “Safety” on page v and “Installation guidelines” on page 34.
Page 54: Removing The Rear Fan
Press the blue release latch of the rear fan and rotate the rear fan to release two tabs from the holes of the server chassis. (see step 1 and 2 of the following illustration). Step 8. Remove the fan out of the server chassis (see step 3 of the following illustration). System x3300 M4 Installation and Service Guide...
Page 55: Installing A Simple-Swap Fan
Installing a simple-swap fan Use this information to install a simple-swap fan into the server. The server comes with one 92mm x 92mm x 38mm simple-swap fan (fan 2) in the fan assembly. The following instructions can be used to install any simple-swap fan in the server. Notes: 1.
Page 56 When more than 2 PCI-e adapters have been installed on the system, the fan (P/N: 00D2593) must also be populated. Or, c. When Lenovo 1.2TB/785GB/365GB High IOPS MLC Mono adapters have been installed on the system, the fan (P/N: 00D2593) must also be populated.
Page 57: Installing A Memory Module
4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 37). 5. Remove the air baffle (see “Removing the air baffle” on page 38) if necessary. 6. Touch the static-protective package that contains the simple-swap fan to any unpainted metal surface on the server;...
Page 58 • Confirm that the server supports the DIMM that you are installing, see http://www.lenovo.com/ serverproven/. • The server supports only industry-standard double-data-rate 3 (DDR3), 1066 MHz PC3-8500, 1333 MHz PC3-10600, or 1600 MHz PC3-12800, (single-rank, dual-rank, or quad-rank in specified models), registered or unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC).
Page 59 Notes: While installing 16 GB 1.5 Volt/ 32 GB 1.35 Volt, please refers to the table of fan configuration instruction. Table 6. Fan configuration instruction Fans Conditions 2 and Standard for all systems Rear 1. When the second microprocessor is populated, the fan is included in the second microprocessor kit, P/N: 00D2581 ~ 00D2589.
Page 60 For example, if you install 96 GB of memory, only 32 GB of addressable memory is available when you use memory mirroring. – The following table lists the DIMM installation sequence for memory-mirroring mode when one or two microprocessors is installed in the server: System x3300 M4 Installation and Service Guide...
Page 61 Table 11. DIMM population sequence (memory-mirroring mode) Number of installed microprocessors DIMM connector population sequence 3, 5 4, 6 3, 5 9, 11 4, 6 10, 12 • When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
Page 62: Installing Drives
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to reconfigure your disk arrays after you install drives. See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter. System x3300 M4 Installation and Service Guide...
Page 63 The following illustrations show the location of the drive bays in the 2.5-inch and 3.5-inch hard disk drive server models. • The server with eight 2.5-inch hard disk drives: • The server with sixteen 2.5-inch hard disk drives: • The server with four 3.5-inch hard disk drives: Chapter 2 Installing optional devices...
Page 64 • Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. • Select the bay in which you want to install the drive. System x3300 M4 Installation and Service Guide...
Page 65: Installing A 2.5-Inch Hot-Swap Hard Disk Drive
RAID supported drives is 16. All the other drives will remain JBOD (the drives are presented to the operating system without a RAID configuration). • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. • Inspect the drive and drive bay for signs of damage.
Page 66: Installing A 3.5-Inch Hot-Swap Hard Disk Drive
If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to re-configure your disk arrays after you install hard disk drives. See the ServeRAID documentation on the Lenovo ServeRAIDSupport CD for additional information about RAID operation and complete instructions for using ServeRAID Manager 8.
Page 67: Installing A 3.5-Inch Simple-Swap Hard Disk Drive
Chapter 4 “Troubleshooting” on page 115 for more information. Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the Lenovo website at http://www.lenovo.com/support for information about RAID adapters.
Page 68 8. Gently push the drive into the bay until the drive stops. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. System x3300 M4 Installation and Service Guide...
Page 69: Installing An Optical Cd/Dvd Drive
Installing an optical CD/DVD drive Use this information to a install an optical CD/DVD drive into the server. To install an optional CD/DVD drive, complete the following steps: 1. If you are installing a drive, make sure that: • You have all the cables and other equipment that are specified in the documentation that comes with the new drive.
Page 70: Installing An Optional Tape Drive
Note: You might find it easier to install the new drive from the front and then attach the cables. 9. Align the rails on the tape drive with the guides in the drive bay; then, slide the tape drive into the drive bay until the rails click into place. System x3300 M4 Installation and Service Guide...
Page 71: Installing A Pci-X Riser-Card Assembly
10. Connect power and signal cables to the drive and the connectors on the system board (see “Internal Cable Routing and Connectors” on page 166) If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83 Installing a PCI-X riser-card assembly Use this information to install a PCI-X riser-card assembly into the server.
Page 72 Attention: Incomplete insertion might cause damage to the system board or the adapter. 10. Make sure the latch on the rear side of the PCI-X riser-card assembly is secured to the rear of the server chassis. System x3300 M4 Installation and Service Guide...
Page 73: Installing An Adapter
The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/ serverproven/.
Page 74 39R6526 QLogic 4Gb PCIe FC dual-port HBA 39R6527 39R6528 NetXtreme II 1000 express Ethernet adapter 39Y6066 39Y6070 Intel PRO/1000 PF server adapter 42C1750 42C1752 NetXtreme II 1000 express dual-port Ethernet adapter 42C1780 49Y7947 System x3300 M4 Installation and Service Guide...
Page 75 RAID levels 0 and 1 functionality. The server supports the following optional RAID adapters that you can purchase for additional RAID support. For configuration information, see the documentation that comes with the adapter or the ServeRAID documentation at http://www.lenovo.com/support. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 76 8. Press down the latch of the adapter-retention brackets to the open position from the rear side of the server. 9. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use. 10. Press the adapter firmly into the expansion slot. System x3300 M4 Installation and Service Guide...
Page 77 Attention: • Incomplete insertion might cause damage to the system board or the adapter. • If you are installing or removing an adaptor into or from PCI slot 4, you have to press the release latch firstly as step 1 of the following illustration. Chapter 2 Installing optional devices...
Page 78 7. Locate PCI slot 1 which you will install the adapter into. 8. Rotate the adapter-retention brackets on the PCI-X bracket to the open position. Note: Remove the expansion-slot cover if it is installed on the PCI-X bracket and save it for future use. System x3300 M4 Installation and Service Guide...
Page 79: Installing An Optional Serveraid Adapter Memory Module
9. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use. 10. Press the adapter firmly into the expansion slot. Attention: Incomplete insertion might cause damage to the system board or the adapter. 11.
Page 80: Installing A Raid Adapter Remote Battery Or Flash Power Module In The Server
6. Install the ServeRAID adapter on the system board (see “Installing an adapter” on page 59) 7. Connect one end of the battery cable to the RAID adapter battery connector. 8. Route the remote battery cable as shown in the following illustration. System x3300 M4 Installation and Service Guide...
Page 81 Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. 9. Install the battery: a. Align the battery cable connector with the slot on the battery holder. Place the battery into the battery holder and make sure that the battery holder engages the battery securely.
Page 82: Installing The Microprocessor 2 Expansion Board
00D2593) will be available separately. Optional redundant fan (P/N: 00D2593) Attention: When fan 3 is installed and 16 GB 1.5V / 32 GB 1.35V DIMMs are installed, fan 1 must also be populated. System x3300 M4 Installation and Service Guide...
Page 83 1. Read the safety information that begins in “Safety” on page v and “Installation guidelines” on page 34. 2. Turn off the server (see “Turning off the server” on page 24) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. 3.
Page 84 10. Make sure the microprocessor 2 expansion board release levers are in the open position. 11. Align the holes on the microprocessor 2 expansion board to the guide pins on the system board. Install the microprocessor 2 expansion board on the system board. System x3300 M4 Installation and Service Guide...
Page 85: Installing A Microprocessor And Heat Sink
12. Press the microprocessor 2 expansion board firmly and vertically to the system board. Notes: • Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
Page 86 Note: The microprocessor fits only one way on the socket. Installation tool Microprocessor Alignment pins b. Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket. Handle Installation tool Attention: System x3300 M4 Installation and Service Guide...
Page 87 • Do not press the microprocessor into the socket. • Do not touch exposed pins of the microprocessor socket. The pins on the socket are fragile. Any damage to the pins may require replacing the system board. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer.
Page 88: Thermal Grease
Note: Make sure that all of the thermal grease is removed. Step 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. System x3300 M4 Installation and Service Guide...
Page 89: Installing A Fixed Power Supply
The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply: • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/.
Page 90 Step 6. Put down the fixed power supply into the position of the server correctly and tighten the 4 screws from the rear side of the server as the illustration showed. System x3300 M4 Installation and Service Guide...
Page 91: Installing The Power Paddle Card
Step 7. Route the power cord through the handle and cable tie if any, so that it does not accidentally become unplugged. Step 8. Connect one end of the power cord for the new power supply into the connector on the back of the power supply;...
Page 92: Installing A Hot-Swap Power Supply
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Installing a hot-swap power supply Use this information to install a hot-swap power supply. System x3300 M4 Installation and Service Guide...
Page 93 The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply: • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/.
Page 94 Install the power supply and push it in until it locks into place. Notes: • If only one hot-swap power supply is installed in the server, a power-supply filler must be installed in the empty power bay. System x3300 M4 Installation and Service Guide...
Page 95 • Do not mix power supplies with different wattage in the server. Step 5. Route the power cord through the handle and cable tie if any, so that it does not accidentally become unplugged. Step 6. Connect one end of the power cord for the new power supply into the connector on the back of the power supply;...
Page 96: Installing A Usb Embedded Hypervisor Flash Device
Unlock the retention latch by pushing it down toward the system board. Step 7. Align the flash device with the USB connector on the system board and push it into the USB connector until it is firmly seated. System x3300 M4 Installation and Service Guide...
Page 97: Completing The Installation
Step 8. Return the retention latch to the locked position by pulling it away from the system board. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Completing the installation Use this information to complete the installation.
Page 98: Installing The Rear Fan
Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. System x3300 M4 Installation and Service Guide...
Page 99: Installing The Air Baffle
Step 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 37). Step 5. Remove the air baffle (see “Removing the air baffle” on page 38). Step 6. Touch the static-protective package that contains the fan to any unpainted metal surface on the server;...
Page 100: Replacing The Left-Side Cover
Lock the left-side cover, using the key that comes with the server. Connecting the cables Use this information to connect the cables. The following illustration shows the locations of the input and output connectors on the front of the server. System x3300 M4 Installation and Service Guide...
Page 101 The following illustration shows the locations of the input and output connectors on the rear of the server. You must turn off the server before you connect or disconnect cables. See the documentation that comes with any external devices for additional cabling instructions. It might be easier for you to route cables before you connect the devices to the server.
Page 102: Updating The Server Configuration
SMP. For more information, see “Typical operating-system installation” on page 92 and the operating-system documentation. For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 104. System x3300 M4 Installation and Service Guide...
Page 103: Chapter 3. Configuration Information And Instructions
1. Go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-XPRESS. 2. Click Publications to download the latest Lenovo UpdateXpress System Pack Installer (UXSPI) User's Guide. 3. Follow the procedure in the Updating a local machine from a local directory section.
Page 104: Configuring Uefi Compatible Devices
The firmware for the server is periodically updated and is available for download on the Lenovo website. To check for the latest level of firmware, such as the UEFI firmware, vital product data (VPD) code, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.
Page 105: Using The Serverguide Setup And Installation Cd
• Boot Manager program The Boot Manager program is part of the server firmware. Use it to override the startup sequence that is set in the Setup utility and temporarily assign a device to be first in the startup sequence. For more information about using this program, see “Using the Boot Manager program”...
Page 106: Serverguide Features
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Page 107: Using The Setup Utility
Use the Setup utility main menu to view and configure server configuration data and settings. The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the Lenovo System x Server Firmware (server firmware), some menu choices might differ slightly from these descriptions.
Page 108 Select this choice to determine how the power management of the microprocessor is controlled. You can choose either Platform Controlled (system) or OS Controlled (operating system) to control the setting. Not all operating systems support this feature. System x3300 M4 Installation and Service Guide...
Page 109 – Platform Controlled Type Select this choice to determine how to balance between performance and power consumption. Choosing Maximum Performance will disable power management functions and allow the most aggressive use of turbo. Choosing Minimal Power will maximizes the use of power management features for least power consumption and disable turbo.
Page 110 – Power Restore Policy Select this choice to view or enable the POST watchdog timer. – Commands on USB Interface Preference Select this choice to enable or disable the Ethernet over USB interface on IMM. System x3300 M4 Installation and Service Guide...
Page 111 – Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and the host name; define the static IMM IP address, subnet mask, and gateway address; specify whether to use the static IP address or have DHCP assign the IMM IP address;...
Page 112 If you set a power-on password for a user and an administrator password for a system administrator, you can type either password to complete the system startup. A system administrator who types the administrator System x3300 M4 Installation and Service Guide...
Page 113: Using The Boot Manager Program
password has access to the full Setup utility menu; the system administrator can give the user authority to set, change, and delete the power-on password. A user who types the power-on password has access to only the limited Setup utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority.
Page 114: Starting The Backup Server Firmware
• Environmental monitor with fan speed control for temperature, voltages, fan failure, power supply failure, and power backplane failure. • Intelligent Platform Management Interface (IPMI) Specification V2.0 and Intelligent Platform Management Bus (IPMB) support. • Invalid system configuration (CNFG) LED support. System x3300 M4 Installation and Service Guide...
Page 115: Using The Embedded Hypervisor
Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with embedded hypervisor. The USB flash device can be installed in the USB connector near PCI-e slot 1 on the system board.
Page 116 Note: Approximately 1 to 3 minutes after the server is connected to ac power, the power-control button becomes active. 2. Insert the VMware Recovery CD into the CD or DVD drive. 3. Follow the instructions on the screen. System x3300 M4 Installation and Service Guide...
Page 117: Using The Remote Presence And Blue-Screen Capture Features
For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Lenovo Director, see the Lenovo Features on Demand User’s Guide at https://fod.lenovo.com/lkmsunder the Help section.
Page 118: Enabling The Intel Gigabit Ethernet Utility Program
Reactivate any Features on Demand features after replacing the system board. Instructions for automating the activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide. To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.
Page 119: Enabling Features On Demand Ethernet Software
Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Lenovo Director, see the Lenovo System x Features on Demand User's Guide at https://fod.lenovo.com/lkms under the Help section.
Page 120: Starting The Lsi Configuration Utility Program
Creating RAID of hard disk drives (ServeRAID-C105 only) These instructions are used for creating RAID of hard disk drives (ServeRAID-C105 only). Notes: 1. If there is a RAID adapter in PCIe slot, ServeRAID-C105 will not work. System x3300 M4 Installation and Service Guide...
Page 121: Advanced Settings Utility Program
For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Systems Director, see the Lenovo Features on Demand User's Guide at https://fod.lenovo.com/lkms under the Help section.
Page 122: Using Lenovo Xclarity Administrator
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 123: Updating The Universal Unique Identifier (Uuid)
The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the UUID, complete the following steps.
Page 124 • Bootable media containing ASU (LAN or KCS, depending upon the bootable media) Note: Lenovo provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center website. In addition, the Windows and Linux based tool kits are also available to build a bootable media.
Page 125: Updating The Dmi/Smbios Data
See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the Lenovo website. Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from what is described in this document.
Page 126 Advanced Settings Utility (ASU) to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete the following steps.
Page 127 The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. You can download the ASU from the Lenovo website. To download the Advanced Settings Utility Users Guide, complete the following steps.
Page 128 • Bootable media: You can also build a bootable media using the applications available through the ToolsCenter website athttps://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools 5. Restart the server. System x3300 M4 Installation and Service Guide...
Page 129: Chapter 4. Troubleshooting
The documentation that comes with your operating system and software also contains troubleshooting information. Diagnosing a problem Before you contact Lenovo or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server. Step 1.
Page 130 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You...
Page 131: Undocumented Problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance.
Page 132: Checkout Procedure
To find service bulletins that are available for theLenovo System x3300 M4 server, go to http://www.lenovo.com/support and search for Type 7382, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 133: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 20). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 134 IPMI event log), the integrated management module (IMM) chassis-event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo service (when requested by service) or view the information as a text file or HTML file.
Page 135: Power-Supply Leds
– RAID controller configuration – Service processor (integrated management module) status and configuration – System configuration – Vital product data, firmware, and UEFI configuration DSA Preboot also provides diagnostics for the following system components (when they are installed): 1. Network adapter 2.
Page 136 The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the operator information panel and suggested actions to correct the detected problems. System x3300 M4 Installation and Service Guide...
Page 137: Event Logs
Power-supply LEDs Error (!) Description Action Notes Normal operation No ac power to the 1. Check the ac power to the This is a normal server or a problem server. condition when no ac with the ac power power is present. 2.
Page 138: Viewing Event Logs Without Restarting The Server
DSA Preboot. The server comes with DSA Preboot stored in integrated USB memory. To install DSA Portable or check for and download a later version of DSA Preboot CD image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. System x3300 M4 Installation and Service Guide...
Page 139 • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
Page 140: Post
• Performance data and details about processes that are running • RAID and controller configuration • Service processor (integrated management module) status and configuration • System configuration • Vital product data and firmware information System x3300 M4 Installation and Service Guide...
Page 141 If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. The Lenovo System x3300 M4 server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update the diagnostics code on the integrated USB flash...
Page 142: Diagnostic Text Messages
For more information and to download the utilities, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs. Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test.
Page 143: Call Home (Automated Service Request)
Call home (automated service request) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected. These tools can help Lenovo service speed up the process of diagnosing problems. The following sections provide information about the call home tools.
Page 144: Cd/Dvd Drive Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 145: General Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 146 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 147: Intermittent Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 148: Keyboard, Mouse, Or Pointing-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 149 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 150: Microprocessor Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 151 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 152: Optional-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 153: Power Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 154 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 155 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 156 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 157: Serial-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 158: Software Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 159: Video Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing, Lenovo System x3300 M4 Type 7382” on page 153 to check if a component is a structural, or FRU part.
Page 160: Solving Ethernet Controller Problems
If Dynamic System Analysis (DSA) cannot diagnose the failure or if the server is inoperative, use the information in this section to solve the undetermined problems. If you suspect that a software problem is causing failures (continuous or intermittent), see “Power problems” on page 139. System x3300 M4 Installation and Service Guide...
Page 161: Problem Determination Tips
• Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules. The minimum configuration requirement is 2 GB DIMM in slot 1 when one microprocessor is installed in the server.
Page 162 • Machine type and model • UEFI firmware level • IMM firmware level • Adapters and attachments, in the same locations • Address jumpers, terminators, and cabling • Software versions and levels System x3300 M4 Installation and Service Guide...
Page 163: Recovering The Server Firmware
The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable Lenovo System x Server Firmware (server firmware) image in the backup bank. If the server firmware in the primary bank becomes corrupted, you can either manually boot the backup bank with the boot block jumper, or in the case of image corruption, this will occur automatically with the Automated Boot Recovery function.
Page 164 Step 6. Restart the server. The power-on self-test (POST) starts. Step 7. Boot the server to an operating system that is supported by the Lenovo Flash UEFI Update package that you downloaded. Step 8. Perform the firmware update by following the instructions that are in the firmware update package readme file.
Page 165: Automated Boot Recovery (Abr)
4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server boots from the primary bank. Out-of-band method: See the IMM2 documentation. For more information about UEFI-compliant firmware, go to http://www.lenovo.com/support. Automated boot recovery (ABR) Use this information for Automated boot recovery (ABR).
Page 166 System x3300 M4 Installation and Service Guide...
Page 167: Chapter 5. Parts Listing, Lenovo System X3300 M4 Type 7382
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 168 90Y8649 Hard disk drive, 2.5-inch 128 GB, SSD, 6 Gbps SATA SFF slim hard disk drive 49Y5840 Hard disk drive, 2.5-inch 64 GB, SSD, 6 Gbps, SATA SFF slim hard disk drive System x3300 M4 Installation and Service Guide...
Page 169 7.2 K 13, 14 Kit, Miscellaneous kit (EMC filler, HDD cage filler...etc.) 00D2806 46W9187 Backplane, 2.5-inch hot-swap hard disk drive CR2 backplane Expander for 2.5-inch hot-swap hard disk drive backplane 90Y5875 Chapter 5 Parts listing, Lenovo System x3300 M4 Type 7382...
Page 170 DIMM, 4GB 1Rx4 1.35V PC3L-10600 CL9 ECC DDR3 49Y1424 1333MHz LP RDIMM 49Y1415 DIMM, 8GB 2Rx4 1.35V PC3L-10600 CL9 ECC DDR3 1333MHz LP RDIMM 49Y1418 DIMM, 16GB 2Rx4 1.35V PC3L-8500 CL7 ECC DDR3 1066MHz LP RDIMM System x3300 M4 Installation and Service Guide...
Page 171 Cable, Backplane signal Y cable for 2.5-inch hot-swap 00D2818 hard disk drive Cable, power SMBUS cable 00D4254 81Y7537 Cable, power converter cable Cable, BP power 14 to 16 cable 00W2348 Chapter 5 Parts listing, Lenovo System x3300 M4 Type 7382...
Page 172 Alcohol wipe 00MP352 Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited Warranty. The following consumable part is available for purchase from the Lenovo retail store. System x3300 M4 Installation and Service Guide...
Page 173: Structural Parts
Part number TLA Mechanical Chassis 00AK887 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the structural parts from the Lenovo retail store. Table 20. Structural parts, Type 7382 Index...
Page 174 Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela System x3300 M4 Installation and Service Guide...
Page 175 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 5 Parts listing, Lenovo System x3300 M4 Type 7382...
Page 176 System x3300 M4 Installation and Service Guide...
Page 177: Chapter 6. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 178: System Reliability Guidelines
• When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. System reliability guidelines The system reliability guidelines to ensure proper system cooling.
Page 179: Working Inside The Server With The Power On
• You do not operate the server without the air baffles installed. Operating the server without the air baffles might cause the microprocessor to overheat. Notes: The air baffle comes with the microprocessor 2 expansion board option. • Microprocessor socket 2 always contains either a socket cover or a microprocessor and heat sink. •...
Page 180: Returning A Device Or Component
DIMMs. Power Cable Connection This section contains information about the power cable connection. The following illustration shows the fixed power cable routing. The following illustration shows the hot-swap power cable routing. System x3300 M4 Installation and Service Guide...
Page 181 Operator Information Panel Cable Connection This section contains information about the operator information panel cable connection. The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. Chapter 6 Removing and replacing components...
Page 182 You can install either USB or SATA tape drives in the server. The following illustration shows the internal cable routing and connectors for the USB tape drives. It also shows the internal power cable for the optical drives. System x3300 M4 Installation and Service Guide...
Page 183 Hard Disk Drive Cable Connection This section contains information on the hard disk drive cable connection. Review the following information before connecting power and signal cables to internal drives: 1. Connectors on the hot-swap 3.5-inch hard disk drive backplane: 2. Connectors on the simple-swap 3.5-inch hard disk drive backplate: Chapter 6 Removing and replacing components...
Page 184 3. Connectors on the 2.5-inch hard disk drive backplane: 4. Connectors on the 2.5-inch hard disk drive backplane with the expander: System x3300 M4 Installation and Service Guide...
Page 185 Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to re-configure your disk arrays after you install drives. See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter. Review the following information before connecting cables to the backplanes: 1.
Page 186 3. For server models with sixteen 2.5-inch hot-swap hard disk drives with the redundant power supply: System x3300 M4 Installation and Service Guide...
Page 187 4. For server models with sixteen 2.5-inch hot-swap hard disk drives with the redundant power supply and the serveRAID adapter: Chapter 6 Removing and replacing components...
Page 188 5. For server models with four 3.5-inch hot-swap hard disk drives with the fixed power supply: System x3300 M4 Installation and Service Guide...
Page 189 6. For server models with four 3.5-inch hot-swap hard disk drives with the fixed power supply and the serveRAID adapter: 7. For server models with eight 3.5-inch hot-swap hard disk drives with the fixed power supply: Note: It is necessary to use one 2*8 pins to 2*7 pins power cable for these server models come with a fixed power supply.
Page 190 8. For server models with eight 3.5-inch hot-swap hard disk drives with the fixed power supply and the serveRAID adapter: Note: It is necessary to use one 2*8 pins to 2*7 pins power cable for these server models come with a fixed power supply. System x3300 M4 Installation and Service Guide...
Page 191 9. For server models with four 3.5-inch hot-swap hard disk drives with the redundant power supply: Note: It is necessary to use one 2*8 pins to 2*7 pins power cable for these server models come with a redundant power supply. 10.
Page 192 11. For server models with eight 3.5-inch hot-swap hard disk drives with the redundant power supply: Note: It is necessary to use two 2*8 pins to 2*7 pins power cables for these server models come with a redundant power supply. System x3300 M4 Installation and Service Guide...
Page 193 12. For server models with eight 3.5-inch hot-swap hard disk drives with the redundant power supply and the ServeRAID adapter: Note: It is necessary to use two 2*8 pins to 2*7 pins power cables for these server models come with a redundant power supply.
Page 194 14. For server models with four 3.5-inch simple-swap hard disk drives with the fixed power supply and the serveRAID adapter: Note: It is necessary to use one 2*7 pins to 2*8 pins power cables for these server models come with the fixed power supply. System x3300 M4 Installation and Service Guide...
Page 195 15. For server models with eight 3.5-inch simple-swap hard disk drives with the fixed power supply: Note: It is necessary to use one 2*7 pins to 2*8 pins power cable for these server models come with a fixed power supply. Chapter 6 Removing and replacing components...
Page 196 Note: It is necessary to use one 2*7 pins to 2*8 pins power cable for these server models come with a fixed power supply. 17. For server models with four 3.5-inch simple-swap hard disk drives with the redundant power supply: System x3300 M4 Installation and Service Guide...
Page 197 18. For server models with four 3.5-inch simple-swap hard disk drives with the redundant power supply with the serveRAID adapter: 19. For server models with eight 3.5-inch simple-swap hard disk drives with the redundant power supply: Chapter 6 Removing and replacing components...
Page 198 20. For server models with eight 3.5-inch simple-swap hard disk drives with the redundant power supply with the serveRAID adapter: Fan Power Cable Connection This section contains information on the fan power cable connection. System x3300 M4 Installation and Service Guide...
Page 199: Removing And Replacing Server Components
Removing and replacing structural parts This section provides information for removing and replacing structural parts in the server. Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation.
Page 200: Replacing The Bezel
Step 5. Insert the tabs located on the right-side of the bezel into the holes of the chassis. Step 6. Rotate the bezel until its edges into position of the chassis correctly. System x3300 M4 Installation and Service Guide...
Page 201 Step 7. Turn on the peripheral devices and the server. Removing the left-side cover Use this information to remove the left-side cover. Important: Before you install optional hardware, make sure that the server is working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
Page 202 Turn off the server and peripheral devices, and disconnect the power cords and all external cables. Step 3. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. System x3300 M4 Installation and Service Guide...
Page 203 Step 4. Carefully position the server on a flat surface, with the feet hanging over the edge of the flat surface to ease removal. Step 5. Press in on the clips that hold the feet in place; then, remove the feet away from the server. In some cases, you might need a screwdriver to press in on the clips.
Page 204: Replacing The Air Baffle
Touch the static-protective package that contains the air baffle; then, remove the air baffle from the package. Step 6. Slide the air baffle down into the server until the tabs fit into the locating holes. System x3300 M4 Installation and Service Guide...
Page 205 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Removing a RAID adapter remote battery holder Use this information to remove a RAID adapter remote battery holder. When you install any RAID adapter that comes with batteries, it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating.
Page 206 5. Remove the existing RAID adapter remote battery holder (see “Removing a RAID adapter remote battery holder” on page 191). 6. Touch the static-protective package that contains the air baffle; then, remove the air baffle from the package. System x3300 M4 Installation and Service Guide...
Page 207: Removing And Replacing Tier 1 Crus
83. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 208 • The server with eight 2.5-inch hard disk drives: • The server with sixteen 2.5-inch hard disk drives: • The server with four 3.5-inch hard disk drives: System x3300 M4 Installation and Service Guide...
Page 209 The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. To confirm that the server supports the drive that you are installing, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 210 RAID supported drives is 16. All the other drives will remain JBOD (the drives are presented to the operating system without a RAID configuration). • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/. • Inspect the drive and drive bay for signs of damage.
Page 211 RAID supported drives is 16. All the other drives will remain JBOD (the drives are presented to the operating system without a RAID configuration). • For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/ • Inspect the drive and drive bay for signs of damage.
Page 212 If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to re-configure your disk arrays after you install hard disk drives. See the ServeRAID documentation on the Lenovo ServeRAIDSupport CD for additional information about RAID operation and complete instructions for using ServeRAID Manager.
Page 213 Removing a 3.5-inch hot-swap hard disk drive Use this information to remove a 3.5-inch hot-swap hard disk drive. Before removing a 3.5-inch hot-swap hard disk drive, read the following information: • Inspect the drive tray for signs of damage. • To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay.
Page 214 4 “Troubleshooting” on page 115 for more information. Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the Lenovo website at http://www.lenovo.com/support for information about RAID adapters. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”...
Page 215 4 “Troubleshooting” on page 115 for more information. Note: You might have to re-configure the disk arrays after you install hard disk drives. See the RAID documentation on the Lenovo website at http://www.lenovo.com/support for information about RAID adapters.
Page 216 Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential System x3300 M4 Installation and Service Guide...
Page 217 problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. 2. Unlock the left-side cover. Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side cover, it locks both the cover and the bezel.
Page 218 8. Remove the fan assembly (see “Removing the fan assembly” on page 39). 9. Pressing the drive rail on the side of the DVD drive and grasp the front of DVD drive out of the server. System x3300 M4 Installation and Service Guide...
Page 219 10. Take the drive rail away from the DVD drive and place it to the right place for the future use. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Replacing an optical CD/DVD drive Use this information to replace an optical CD/DVD drive.
Page 220 10. Install the drive rail on the DVD drive. 11. Align the drive rail on the DVD drive; then, slide the DVD drive into the drive bay until the rail click into right place. System x3300 M4 Installation and Service Guide...
Page 221 12. Connect power and signal cables to the drive and the connectors on the system board (see “Internal Cable Routing and Connectors” on page 166). If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83.
Page 222 Note: You might find it easier to install the new drive from the front and then attach the cables. 11. Align the rails on the tape drive with the guides in the drive bay; then, slide the tape drive into the drive bay until the rails click into place. System x3300 M4 Installation and Service Guide...
Page 223 Remove the 2.5-inch hot-swap SAS/SATA hard disk drive backplane (see “Replacing a 2.5-inch disk drive backplane” on page 237). You can install an Lenovo System x3300 M4 Hot-swap SAS/SATA 8 Pac HDD option in the server. See http://www.lenovo.com/ serverproven/ for a list of supported optional devices. To order a SAS/SATA 8 Pac HDD option, contact your Lenovo marketing representative or authorized reseller.
Page 224 11. Connect the backplane configuration cable, power cable, signal cable, and the configuration cable (see “Internal Cable Routing and Connectors” on page 166). Note: You may need to install the two screws on the backplane configuration cable. System x3300 M4 Installation and Service Guide...
Page 225: Removing An Adapter
12. Reinstall the bezel (see “Removing the bezel” on page 185). 13. Reinstall the left-side cover (see “Removing the left-side cover” on page 187). 14. Reconnect the power cords and any cables that you removed. 15. Turn on the peripheral devices and the server. Removing an adapter Use this information to remove an adapter.
Page 226 Step 9. Pull the adapter out of the adapter connector; then, lift the adapter out of the server. System x3300 M4 Installation and Service Guide...
Page 227: Replacing An Adapter
The following notes describe the types of adapters that the server supports and other information that you must consider when you replace an adapter: • To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/ serverproven/.
Page 228 42D0500 Emulex 8Gb FC dual-port HBA QLogic 8Gb FC single-port HBA 42D0501 42D0507 42D0510 42D0516 QLogic 8Gb FC dual-port HBA 6Gb SAS HBA Controller 46M0907 68Y7354 46M6049 46M6061 Brocade 8Gb FC single-port HBA System x3300 M4 Installation and Service Guide...
Page 229 RAID levels 0 and 1 functionality. The server supports the following optional RAID adapters that you can purchase for additional RAID support. For configuration information, see the documentation that comes with the adapter or the ServeRAID documentation at http://www.lenovo.com/support. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 230 11. Press down the latch of the adapter-retention brackets to the open position from the rear side of the server. 12. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use. 13. Press the adapter firmly into the expansion slot. System x3300 M4 Installation and Service Guide...
Page 231 Attention: • Incomplete insertion might cause damage to the system board or the adapter. • If you are installing or removing an adaptor into or from PCI slot 4, you have to press the release latch firstly as step 1 of the following illustration. Chapter 6 Removing and replacing components...
Page 232 9. Touch the static-protective package that contains the adapter to any unpainted metal surface on the server; then, remove the adapter from the package. 10. Locate PCI slot 1 which you will install the adapter into. System x3300 M4 Installation and Service Guide...
Page 233 11. Rotate the adapter-retention brackets on the PCI-X bracket to the open position. Note: Remove the expansion-slot cover if it is installed on the PCI-X bracket and save it for future use. 12. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use. 13.
Page 234 6. Remove the fan assembly (see “Removing the fan assembly” on page 39). 7. Remove the existing RAID adaptor remote battery (see “Removing a RAID adapter remote battery or flash power module from the server” on page 219). System x3300 M4 Installation and Service Guide...
Page 235 8. See the documentation that comes with the adapter for any cabling instructions and information about jumper or switch settings. It might be easier for you to route cables before you install the adapter. 9. Touch the static-protective package that contains the RAID adaptor remote battery; then, remove the RAID adaptor remote battery from the package.
Page 236 It might be easier for you to route cables before you install the adapter. 7. Remove the adapter (see “Removing an adapter” on page 211). 8. Grasp the memory module and lift to remove it from the connector on the ServeRAID adapter. System x3300 M4 Installation and Service Guide...
Page 237 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. If you are instructed to return the ServeRAID adapter memory module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Note: When the ServeRAID adapter is removed, software RAID will not be supported.
Page 238 6. Remove the adapter if one is installed on the PCI-X riser-card assembly (see “Installing an adapter” on page 59). 7. Press the release latch that secures the PCI-X riser-card assembly from the rear side of the server chassis. System x3300 M4 Installation and Service Guide...
Page 239 8. Pull the PCI-X riser-card assembly out of PCI slot 1 and save it for future use. 9. If you are instructed to return the PCI-X riser-card assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a PCI-X riser-card assembly Use this information to replace a PCI-X riser-card assembly.
Page 240 Attention: Incomplete insertion might cause damage to the system board or the adapter. 12. Make sure the latch on the rear side of the PCI-X riser-card assembly is secured to the rear of the server chassis. System x3300 M4 Installation and Service Guide...
Page 241: Removing The System Battery
The following notes describe information that you must consider when replacing the battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 242 Disconnect all external cables and power cords. Step 4. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. System x3300 M4 Installation and Service Guide...
Page 243: Replacing The System Battery
Any damage to the socket may require replacing the system board. Step 7. Dispose of the battery as required by local ordinances or regulations. See the Lenovo Environmental Notices and User's Guide on the Lenovo Documentation CD for more information. Replacing the system battery Use this information to replace the system battery.
Page 244 2. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket. Attention: Neither tilt nor push the battery by using excessive force. 3. Use your thumb and index finger to lift the battery from the socket. System x3300 M4 Installation and Service Guide...
Page 245 3. Re-configure the server. See “Starting the Setup utility” on page 93. Step 13. Dispose of the battery as required by local ordinances or regulations. See the Lenovo Environmental Notices and User's Guide on the Lenovo Documentation CD for more information.
Page 246 Replacing the front USB connector and operator information panel assembly Use this information to replace the front USB connector and operator information panel assembly. To replace the front USB connector and operator information panel assembly, complete the following steps: System x3300 M4 Installation and Service Guide...
Page 247 Step 1. Read the safety information that begins in “Safety” on page v and “Installation guidelines” on page 163. Step 2. Turn off the server (see “Turning off the server” on page 24) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3.
Page 248 Disconnect all external cables and power cords. Step 4. Open the bezel from the release point on the left edge of the bezel, and rotate the left side of the bezel away from the server. System x3300 M4 Installation and Service Guide...
Page 249 Step 5. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. Step 6. Remove the left-side cover (see “Removing the left-side cover” on page 187). Step 7.
Page 250 Step 12. For removing the remained backplane, repeat step 10 and 11. Step 13. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3300 M4 Installation and Service Guide...
Page 251 Replacing a 2.5-inch disk drive backplane Use this information to replace a 2.5-inch disk drive backplane. To replace the 2.5-inch disk drive backplane, complete the following steps: Step 1. Read the safety information that begins in “Safety” on page v and “Installation guidelines” on page 163.
Page 252 System x3300 M4 Installation and Service Guide...
Page 253 Step 13. Connect the power, signal, and configuration cables to the 2.5-inch hard disk drive backplane (see “Hard Disk Drive Backplane Connectors” on page 32 and “Internal Cable Routing and Connectors” on page 166). Step 14. For installing additional backplane, repeat steps 10 to 12 above. Step 15.
Page 254 Step 11. Lift up the retention latches that hold the backplane in place; then, grasp the top edge of the backplane and rotate it toward the rear of the server. When the backplane is clear of the drive-cage retention tabs, remove it out from the server. System x3300 M4 Installation and Service Guide...
Page 255 Step 12. For removing the remained backplane, repeat step 10 and 11. Step 13. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 6 Removing and replacing components...
Page 256 Disconnect all external cables and power cords. Step 4. Open the bezel from the release point on the left edge of the bezel, and rotate the left side of the bezel away from the server. System x3300 M4 Installation and Service Guide...
Page 257 Step 5. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. Step 6. Remove the left-side cover (see “Removing the left-side cover” on page 187). Step 7.
Page 258 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Removing a fixed power supply Use this information to remove a fixed power supply. System x3300 M4 Installation and Service Guide...
Page 259 When you remove or install a fixed power supply, observe the following precautions. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 260 The following notes describe the type of power supply that the server supports and other information that you must consider when you replace a power supply: • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/.
Page 261 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these parts, contact a service technician. To replace a fixed power supply, complete the following steps: Note: You must install the fan assembly before removing or installing the power supply.
Page 262 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. Removing a hot-swap power supply Use this information to remove a hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions. Statement 5 System x3300 M4 Installation and Service Guide...
Page 263 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 264 The following notes describe the type of power supply that the server supports and other information that you must consider when you replace a power supply: • To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/ serverproven/.
Page 265 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 266 Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly. System x3300 M4 Installation and Service Guide...
Page 267: Removing A Memory Module
Step 13. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server cover near the power supplies. Step 14. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 268: Replacing A Memory Module
DIMMs (see “System-board internal connectors” on page 27 for the location of the DIMM connectors): • Confirm that the server supports the DIMM that you are installing, see http://www.lenovo.com/ serverproven/. • The server supports only industry-standard double-data-rate 3 (DDR3), 1066 MHz PC3-8500, 1333...
Page 269 – eR is the number of ranks 1R = single-rank 2R = dual-rank 4R = quad-rank – x ff is the device organization or bit width (for example, x4, x8, or x16) 4 = x4 organization (4 DQ lines per SDRAM) 8 = x8 organization 16 = x16 organization –...
Page 270 • Independent mode: When you use the independent mode, install DIMMs as indicated in the following tables. – The following table lists the DIMM installation sequence for non-mirroring mode when one or two microprocessors is installed in the server: System x3300 M4 Installation and Service Guide...
Page 271 Table 26. DIMM population sequence (independent mode) Number of installed microprocessors DIMM connector population sequence 1, 3, 5, 2, 4, 6 1, 7, 3, 9, 5, 11, 2, 8, 4, 10, 6, 12 • Spare channel mode: When you use the memory mirroring feature, consider the following information: –...
Page 272 Step 2. Turn off the server (see “Turning off the server” on page 24) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. System x3300 M4 Installation and Service Guide...
Page 273: Removing A Usb Embedded Hypervisor Flash Device
Step 3. Carefully turn the server on its side so that it is lying flat, with the cover facing up. Attention: Do not allow the server to fall over. Step 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 187). Step 5.
Page 274 Unlock and remove the left-side cover (see “Removing the left-side cover” on page 187). Step 5. Remove the fan assembly if necessary (see “Removing the fan assembly” on page 39). Step 6. Remove the air baffle if necessary (see “Removing the air baffle” on page 189). System x3300 M4 Installation and Service Guide...
Page 275 Step 7. Remove the existing flash device from the USB hypervisor connector (see “Removing a USB embedded hypervisor flash device” on page 259). Step 8. Unlock the retention latch by pushing it down toward the system board. Step 9. Align the flash device with the USB connector on the system board and push it into the USB connector until it is firmly seated.
Page 276: Replacing The Fan Assembly
Attention: Do not allow the server to fall over. Step 4. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 187). Step 5. Remove the fan assembly if necessary (see “Removing the fan assembly” on page 261). System x3300 M4 Installation and Service Guide...
Page 277: Removing And Replacing Tier 2 Crus
83. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
Page 278 Step 13. If you are instructed to return the power paddle card, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3300 M4 Installation and Service Guide...
Page 279 Replacing the power paddle card Use this information to replace the power paddle card. The power paddle card enables the redundancy power support. To replace the power paddle card assembly, complete the following steps: Step 1. Read the safety information that begins in “Safety” on page v and “Installation guidelines” on page 163.
Page 280: Removing A Microprocessor And Heat Sink
Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. System x3300 M4 Installation and Service Guide...
Page 281 Step 8. Release the microprocessor retention latch by pressing down on the end, moving it to the side, and releasing it to the open (up) position. Step 9. Open the microprocessor bracket frame by lifting up the tab on the top edge. Keep the bracket Microprocessor Microprocessor bracket frame...
Page 282: Replacing A Microprocessor And Heat Sink
6. Remove the fan assembly (see “Removing the fan assembly” on page 261). 7. Remove the existing additional microprocessor (see “Removing a microprocessor and heat sink” on page 266). 8. Remove the socket cover from the microprocessor socket, if it is installed. System x3300 M4 Installation and Service Guide...
Page 283 9. If the microprocessor is preinstalled in the installation tool, release the sides of the cover and remove the cover from the installation tool; then, continue to step 5. 10. Install the microprocessor: a. Align the holes on the microprocessor installation tool with the screws on the microprocessor bracket, then place the microprocessor installation tool down over the microprocessor .
Page 284 Repeat until the screws are tight. Do not overtighten the screws by using excessive force. If you are using a torque wrench, tighten the screws to 8.5 Newton-meters (Nm) to 13 Nm (6.3 foot-pounds to 9.6 foot-pounds). System x3300 M4 Installation and Service Guide...
Page 285 12. If you installed the second microprocessor, install the two fans on Fan connector 3 of the system board respectively (see “Installing the fan assembly” on page 83). 13. Reinstall the memory module that you have removed (see “Installing a memory module” on page 43). 14.
Page 286 Adapters (see “Removing an adapter” on page 211) b. DIMMs (see “Removing a memory module” on page 253) c. Microprocessors and heat sinks (see “Removing a microprocessor and heat sink” on page 266) System x3300 M4 Installation and Service Guide...
Page 287 Attention: Remove the socket cover from the microprocessor socket on the new microprocessor 2 expansion board and place it on the microprocessor socket of the microprocessor 2 expansion board you are removing. 9. Make sure the microprocessor 2 expansion board release levers are in the open position. 10.
Page 288 2 expansion board from the package. 9. Install the microprocessor 2 expansion board side bracket. a. Align the side bracket with the holes on the chassis and install the side bracket on the system board. System x3300 M4 Installation and Service Guide...
Page 289 b. Fasten the thumbscrew on the side bracket. 10. Remove the cover on the microprocessor 2 expansion board connector and labels of CPU slot and PCI slot 1 on the system board. 11. Make sure the microprocessor 2 expansion board release levers are in the open position. 12.
Page 290 • Make sure that none of the server cables are caught under the microprocessor 2 expansion board. 14. Rotate the release lever to the close position to secure the microprocessor 2 expansion board in place. System x3300 M4 Installation and Service Guide...
Page 291: Removing The System Board
For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Systems Director, see the Lenovo Features on Demand User’s Guide at https://fod.lenovo.com/lkms under the Help section. To remove the system board, complete the following steps: Step 1.
Page 292 Step 12. Loosen 10 screws from the system board showed as the illustration, and keep they in a safe place for future use. Step 13. Grasp the handle of the system board. Then, carefully move the system board backward and lift it up to be removed from the chassis. System x3300 M4 Installation and Service Guide...
Page 293: Replacing The System Board
For more information on Features on Demand (FoD), including instructions for automating the activation and installation of the activation key by using ToolsCenter or Systems Director, see the Lenovo Features on Demand User’s Guide at https://fod.lenovo.com/lkms under the Help section. To replace the system board, complete the following steps: Step 1.
Page 294 Step 14. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Step 15. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 83. System x3300 M4 Installation and Service Guide...
Page 295: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2015, 2016...
Page 296: List Of Imm Events
• 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. May also be shown as 4000000200000000 or 0x4000000200000000 System x3300 M4 Installation and Service Guide...
Page 297 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
Page 298 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 299 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info...
Page 300 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3300 M4 Installation and Service Guide...
Page 301 SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
Page 302 This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 303 CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
Page 304 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 305 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
Page 306 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 307 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
Page 308 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3300 M4 Installation and Service Guide...
Page 309 SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
Page 310 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. System x3300 M4 Installation and Service Guide...
Page 311 May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030 User Response Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 312 May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 User Response Information only; no action is required. System x3300 M4 Installation and Service Guide...
Page 313 • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL. May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error...
Page 314 May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. System x3300 M4 Installation and Service Guide...
Page 315 • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 316 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0041 System x3300 M4 Installation and Service Guide...
Page 317 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.
Page 318 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0045 User Response System x3300 M4 Installation and Service Guide...
Page 319 Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0046 User Response...
Page 320 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. System x3300 M4 Installation and Service Guide...
Page 321 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050 User Response Information only; no action is required. •...
Page 322 Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity System x3300 M4 Installation and Service Guide...
Page 323 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...
Page 324 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 325 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
Page 326 Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 System x3300 M4 Installation and Service Guide...
Page 327 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response Information only; no action is required. • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity...
Page 328 • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 329 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info...
Page 330 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none System x3300 M4 Installation and Service Guide...
Page 331 SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable...
Page 332 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 System x3300 M4 Installation and Service Guide...
Page 333 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 334 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response System x3300 M4 Installation and Service Guide...
Page 335 Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 336 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. System x3300 M4 Installation and Service Guide...
Page 337 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0083 User Response Information only; no action is required. •...
Page 338 Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 System x3300 M4 Installation and Service Guide...
Page 339 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. • 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
Page 340 Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info System x3300 M4 Installation and Service Guide...
Page 341 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. • 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info...
Page 342 Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 343 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable...
Page 344 MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 345 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable Automatically notify support...
Page 346 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 347 CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 348 May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. System x3300 M4 Installation and Service Guide...
Page 349 • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only;...
Page 350 CIM Information Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration System x3300 M4 Installation and Service Guide...
Page 351 May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0112 User Response Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity...
Page 352 Information only; no action is required. • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info System x3300 M4 Installation and Service Guide...
Page 353 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response Information only; no action is required. • 40000075-00000000 : The measured power value exceeded the power cap value. Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable...
Page 354 Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 355 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info...
Page 356 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 357 CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 358 May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. System x3300 M4 Installation and Service Guide...
Page 359 • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 User Response Information only;...
Page 360 • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes System x3300 M4 Installation and Service Guide...
Page 361 May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes. •...
Page 362 [arg2] failed to complete. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. May also be shown as 4000008900000000 or 0x4000008900000000 System x3300 M4 Installation and Service Guide...
Page 363 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0137 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.
Page 364 May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response System x3300 M4 Installation and Service Guide...
Page 365 Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Severity Error Serviceable...
Page 366 (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d03ffff or 0x800102041d03ffff System x3300 M4 Installation and Service Guide...
Page 367 Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
Page 368 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information System x3300 M4 Installation and Service Guide...
Page 369 Prefix: PLAT ID: 0490 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
Page 370 • 80010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. System x3300 M4 Installation and Service Guide...
Page 371 May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the temperature. 2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 372 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 373 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.
Page 374 May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response System x3300 M4 Installation and Service Guide...
Page 375 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 376 (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity Error System x3300 M4 Installation and Service Guide...
Page 377 Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. •...
Page 378 • 80030006-2101ffff : Sensor [SensorElementName] has deasserted. (Sig Verify Fail) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300062101ffff or 0x800300062101ffff System x3300 M4 Installation and Service Guide...
Page 379 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info...
Page 380 1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk. • 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (I/O Resources) System x3300 M4 Installation and Service Guide...
Page 381 This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response...
Page 382 • 80070201-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010302ffff or 0x800702010302ffff System x3300 M4 Installation and Service Guide...
Page 383 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 384 • 80070204-0a01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (PS 1 Fan Fault) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. System x3300 M4 Installation and Service Guide...
Page 385 May also be shown as 800702040a01ffff or 0x800702040a01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan.
Page 386 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702080a02ffff or 0x800702080a02ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 387 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. 2. Use the IBM Power Configurator utility to ensure current system power consumption is under limitation.
Page 388 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702142201ffff or 0x800702142201ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 System x3300 M4 Installation and Service Guide...
Page 389 User Response 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). • 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 390 May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for a server firmware update. System x3300 M4 Installation and Service Guide...
Page 391 2. Make sure that the installed microprocessors are compatible. 3. Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2 expansion board). 4. (Trained technician only) Replace microprocessor 2. 5. (Trained technician only) Replace microprocessor 2 expansion board. •...
Page 392 Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response If the specified sensor is one of Pwr Rail A-H Fault, please follow actions in "Power Problems and Solving Power Problems". System x3300 M4 Installation and Service Guide...
Page 393 • 80070608-0a01ffff : Sensor [SensorElementName] has transitioned to non-recoverable. This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706080a01ffff or 0x800706080a01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID...
Page 394 Pres Set) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 395 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board).
Page 396 • 800b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Power Unit) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b01081301ffff or 0x800b01081301ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 397 Alert Category Critical - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Check the LEDs for both power supplies. 2. Follow the actions in Power-supply LEDs. • 800b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Fan Zone 1) This message is for the use case when Redundancy Lost has asserted.
Page 398 1. Non-redundant sufficient: Power load will be handled by remaining power supply, though the system may throttle to avoid a power supply over-current condition. 2. Replace the power supply with higher rated power. System x3300 M4 Installation and Service Guide...
Page 399 • 800b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity Warning Serviceable...
Page 400 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) • 800b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Backup Memory) System x3300 M4 Installation and Service Guide...
Page 401 This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1.
Page 402 2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware). 3. Run the DSA program. 4. Reseat the adapter. 5. Replace the adapter. 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) System x3300 M4 Installation and Service Guide...
Page 403 • 806f0008-0a01ffff : [PowerSupplyElementName] has been added to container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been added. May also be shown as 806f00080a01ffff or 0x806f00080a01ffff Severity Info Serviceable Automatically notify support...
Page 404 User Response No action; information only. • 806f000d-0401ffff : The Drive [StorageVolumeElementName] has been added. (Drive 1) This message is for the use case when an implementation has detected a Drive has been Added. System x3300 M4 Installation and Service Guide...
Page 405 May also be shown as 806f000d0401ffff or 0x806f000d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0402ffff : The Drive [StorageVolumeElementName] has been added. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Added.
Page 406 • 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity Info System x3300 M4 Installation and Service Guide...
Page 407 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info...
Page 408 • 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (Drive 9) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 409 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040affff : The Drive [StorageVolumeElementName] has been added. (Drive 10) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040affff or 0x806f000d040affff Severity Info...
Page 410 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 411 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040effff : The Drive [StorageVolumeElementName] has been added. (Drive 14) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040effff or 0x806f000d040effff Severity Info...
Page 412 806f000f-220102ff : Subsystem [MemoryElementName] has insufficient memory for operation. (ABR Status) This message is for the use case when an implementation has detected that the usable Memory is insufficient for operation. May also be shown as 806f000f220102ff or 0x806f000f220102ff Severity Error System x3300 M4 Installation and Service Guide...
Page 413 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0132 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 414 Unrecoverable Keyboard failure has occurred. May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0764 User Response System x3300 M4 Installation and Service Guide...
Page 415 This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : •...
Page 416 • 806f000f-2201ffff : The System [ComputerSystemElementName] encountered a POST Error. (ABR Status) This message is for the use case when an implementation has detected a Post Error. May also be shown as 806f000f2201ffff or 0x806f000f2201ffff System x3300 M4 Installation and Service Guide...
Page 417 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0184 User Response This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text.
Page 418 [ComputerSystemElementName]. (All PCI Error) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 419 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 420 806f0021-3003ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 3) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00213003ffff or 0x806f00213003ffff Severity Error System x3300 M4 Installation and Service Guide...
Page 421 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 422 6. (Trained service technicians only) Replace the system board. • 806f0021-3006ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 6) This message is for the use case when an implementation has detected a Fault in a slot. System x3300 M4 Installation and Service Guide...
Page 423 May also be shown as 806f00213006ffff or 0x806f00213006ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. 2. Reseat the affected adapters and riser card. 3.
Page 424 This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support Alert Category System x3300 M4 Installation and Service Guide...
Page 425 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0036 User Response 1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed.
Page 426 SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. System x3300 M4 Installation and Service Guide...
Page 427 3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for more information. (n = power supply number) • 806f0109-1301ffff : [PowerSupplyElementName] has been Power Cycled. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been power cycled.
Page 428 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. System x3300 M4 Installation and Service Guide...
Page 429 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 430 806f010c-2005ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2005ffff or 0x806f010c2005ffff System x3300 M4 Installation and Service Guide...
Page 431 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 432 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2007ffff or 0x806f010c2007ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response System x3300 M4 Installation and Service Guide...
Page 433 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3.
Page 434 7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. System x3300 M4 Installation and Service Guide...
Page 435 • 806f010c-200affff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200affff or 0x806f010c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 436 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200cffff or 0x806f010c200cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 437 CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 438 Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) • 806f010d-0401ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1) System x3300 M4 Installation and Service Guide...
Page 439 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0401ffff or 0x806f010d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164...
Page 440 • 806f010d-0404ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity System x3300 M4 Installation and Service Guide...
Page 441 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 442 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 443 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 444 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040affff or 0x806f010d040affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 445 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 446 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. System x3300 M4 Installation and Service Guide...
Page 447 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 448 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 3. (Trained technician only) Replace the system board. System x3300 M4 Installation and Service Guide...
Page 449 • 806f0113-0301ffff : A bus timeout has occurred on system [ComputerSystemElementName]. (CPU 1 PECI) This message is for the use case when an implementation has detected a Bus Timeout. May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other...
Page 450 This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 System x3300 M4 Installation and Service Guide...
Page 451 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 452 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 453 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 454 Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. System x3300 M4 Installation and Service Guide...
Page 455 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane.
Page 456 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3300 M4 Installation and Service Guide...
Page 457 • 806f020d-0408ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 458 806f020d-040bffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040bffff or 0x806f020d040bffff System x3300 M4 Installation and Service Guide...
Page 459 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 460 806f020d-040effff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040effff or 0x806f020d040effff Severity Warning Serviceable System x3300 M4 Installation and Service Guide...
Page 461 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the backplane.
Page 462 May also be shown as 806f03080a01ffff or 0x806f03080a01ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0100 User Response 1. Reconnect the power cords. System x3300 M4 Installation and Service Guide...
Page 463 2. Check power supply n LED. 3. See Power-supply LEDs for more information. (n = power supply number) • 806f0308-0a02ffff : [PowerSupplyElementName] has lost input. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has been lost.
Page 464 CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. System x3300 M4 Installation and Service Guide...
Page 465 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM. 3.
Page 466 LEDs on the system board or the event logs) to a different memory channel or microprocessor. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. System x3300 M4 Installation and Service Guide...
Page 467 6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained service technician only) If the problem is related to microprocessor socket pins, replace the system board.
Page 468 806f030c-2007ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2007ffff or 0x806f030c2007ffff System x3300 M4 Installation and Service Guide...
Page 469 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 470 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2009ffff or 0x806f030c2009ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response System x3300 M4 Installation and Service Guide...
Page 471 Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 472 LEDs on the system board or the event logs) to a different memory channel or microprocessor. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. System x3300 M4 Installation and Service Guide...
Page 473 6. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained service technician only) If the problem is related to microprocessor socket pins, replace the system board.
Page 474 806f0313-1701ffff : A software NMI has occurred on system [ComputerSystemElementName]. (NMI State) This message is for the use case when an implementation has detected a Software NMI. May also be shown as 806f03131701ffff or 0x806f03131701ffff System x3300 M4 Installation and Service Guide...
Page 475 Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 User Response 1. Check the device driver. 2. Reinstall the device driver. 3. Update all device drivers to the latest level. 4.
Page 476 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2002ffff or 0x806f040c2002ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 System x3300 M4 Installation and Service Guide...
Page 477 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3.
Page 478 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. System x3300 M4 Installation and Service Guide...
Page 479 3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). •...
Page 480 If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). System x3300 M4 Installation and Service Guide...
Page 481 • 806f040c-2009ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2009ffff or 0x806f040c2009ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 482 806f040c-200cffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c200cffff or 0x806f040c200cffff System x3300 M4 Installation and Service Guide...
Page 483 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 484 • 806f0507-0301ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity System x3300 M4 Installation and Service Guide...
Page 485 Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0062 User Response 1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics. 2. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 486 If a damage is found, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. • 806f050c-2002ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) System x3300 M4 Installation and Service Guide...
Page 487 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2002ffff or 0x806f050c2002ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response...
Page 488 Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. System x3300 M4 Installation and Service Guide...
Page 489 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the error still occurs on the same DIMM, replace the affected DIMM. 4.
Page 490 Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2007ffff or 0x806f050c2007ffff Severity Warning Serviceable System x3300 M4 Installation and Service Guide...
Page 491 Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 492 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. System x3300 M4 Installation and Service Guide...
Page 493 • 806f050c-200affff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c200affff or 0x806f050c200affff Severity Warning Serviceable...
Page 494 Reached. May also be shown as 806f050c200cffff or 0x806f050c200cffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response System x3300 M4 Installation and Service Guide...
Page 495 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3.
Page 496 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 497 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 498 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. System x3300 M4 Installation and Service Guide...
Page 499 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 5) This message is for the use case when an implementation has detected that an Array is Critical.
Page 500 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. System x3300 M4 Installation and Service Guide...
Page 501 • 806f050d-0408ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 8) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0408ffff or 0x806f050d0408ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 502 • 806f050d-040bffff : Array [ComputerSystemElementName] is in critical condition. (Drive 11) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040bffff or 0x806f050d040bffff System x3300 M4 Installation and Service Guide...
Page 503 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 504 • 806f050d-040effff : Array [ComputerSystemElementName] is in critical condition. (Drive 14) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040effff or 0x806f050d040effff Severity Error Serviceable System x3300 M4 Installation and Service Guide...
Page 505 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 506 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. (IMM2 FW Failover) This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/Software Version. May also be shown as 806f052b2101ffff or 0x806f052b2101ffff Severity Error Serviceable System x3300 M4 Installation and Service Guide...
Page 507 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0446 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page by restarting the server. 3.
Page 508 This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. May also be shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information System x3300 M4 Installation and Service Guide...
Page 509 Prefix: PLAT ID: 0104 User Response 1. Make sure that the power supplies installed are with the same rating or wattage. 2. Reinstall the power supplies with the same rating or wattage. • 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0) This message is for the use case when an implementation has detected that an Array Failed.
Page 510 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. • 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Drive 3) System x3300 M4 Installation and Service Guide...
Page 511 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response...
Page 512 • 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable System x3300 M4 Installation and Service Guide...
Page 513 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 514 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 System x3300 M4 Installation and Service Guide...
Page 515 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 516 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. System x3300 M4 Installation and Service Guide...
Page 517 • 806f060d-040dffff : Array [ComputerSystemElementName] has failed. (Drive 13) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 518 806f070c-2001ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2001ffff or 0x806f070c2001ffff System x3300 M4 Installation and Service Guide...
Page 519 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. •...
Page 520 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2005ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) System x3300 M4 Installation and Service Guide...
Page 521 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
Page 522 May also be shown as 806f070c2008ffff or 0x806f070c2008ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response System x3300 M4 Installation and Service Guide...
Page 523 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2009ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 524 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200cffff or 0x806f070c200cffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory System x3300 M4 Installation and Service Guide...
Page 525 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 526 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 527 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 528 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 529 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 530 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040affff or 0x806f070d040affff Severity System x3300 M4 Installation and Service Guide...
Page 531 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 532 806f070d-040effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040effff or 0x806f070d040effff System x3300 M4 Installation and Service Guide...
Page 533 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 534 • 806f0807-0302ffff : [ProcessorElementName] has been Disabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info System x3300 M4 Installation and Service Guide...
Page 535 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response No action; information only. • 806f0807-2584ffff : [ProcessorElementName] has been Disabled. (All CPUs) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08072584ffff or 0x806f08072584ffff Severity Info...
Page 536 SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). System x3300 M4 Installation and Service Guide...
Page 537 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4.
Page 538 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff System x3300 M4 Installation and Service Guide...
Page 539 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 540 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) System x3300 M4 Installation and Service Guide...
Page 541 • 806f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 6) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 542 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2009ffff or 0x806f090c2009ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 543 CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning...
Page 544 • 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is running in the Degraded state. May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity System x3300 M4 Installation and Service Guide...
Page 545 Warning Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 546 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff Severity Error Serviceable System x3300 M4 Installation and Service Guide...
Page 547 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 548 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 549 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 550 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature System x3300 M4 Installation and Service Guide...
Page 551 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 552 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 553 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 554 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0244 User Response 1. Reseat the microprocessor, and then restart the server. 2. Replace microprocessor n. (n = microprocessor number) System x3300 M4 Installation and Service Guide...
Page 555 • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable...
Page 556 May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 557 • 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Severity Info Serviceable...
Page 558 May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 559 • 81010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU2 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011402ffff or 0x810107011402ffff Severity Info Serviceable...
Page 560 May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 561 • 81010901-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010c01ffff or 0x810109010c01ffff Severity Info Serviceable...
Page 562 May also be shown as 810109011403ffff or 0x810109011403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 563 • 81010901-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM DEF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable...
Page 564 May also be shown as 81010b010c01ffff or 0x81010b010c01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 565 • 81010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011401ffff or 0x81010b011401ffff Severity Info Serviceable...
Page 566 May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 567 • 81010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b012d01ffff or 0x81010b012d01ffff Severity Info Serviceable...
Page 568 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (GPT Status) System x3300 M4 Installation and Service Guide...
Page 569 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2201ffff or 0x8107010f2201ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521...
Page 570 May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 571 • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Serviceable...
Page 572 May also be shown as 810702040a02ffff or 0x810702040a02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 573 • 81070208-0a01ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a01ffff or 0x810702080a01ffff Severity Info Serviceable...
Page 574 May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 575 • 81070214-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (TPM Lock) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable...
Page 576 May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 577 • 81070301-0301ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (CPU 1 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info...
Page 578 Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. PS1 12V OV Fault : PS1 12V UV Fault : PS1 12Vaux Fault : System x3300 M4 Installation and Service Guide...
Page 579 • 81070608-0a02ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable. (PS2 12V OC Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity Info Serviceable...
Page 580 May also be shown as 810b03091301ffff or 0x810b03091301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 581 • 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable...
Page 582 May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 583 • 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070301ffff or 0x816f00070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID...
Page 584 May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 585 • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled. May also be shown as 816f00091301ffff or 0x816f00091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Power On...
Page 586 [PhysicalPackageElementName]. (Drive 2) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 587 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 588 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response System x3300 M4 Installation and Service Guide...
Page 589 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 590 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Check the SAS cable. System x3300 M4 Installation and Service Guide...
Page 591 • 816f000d-0409ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 9) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0409ffff or 0x816f000d0409ffff Severity Error Serviceable Automatically notify support...
Page 592 816f000d-040cffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 12) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040cffff or 0x816f000d040cffff System x3300 M4 Installation and Service Guide...
Page 593 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 594 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity Error Serviceable Automatically notify support Alert Category System x3300 M4 Installation and Service Guide...
Page 595 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 596 [ComputerSystemElementName]. (All PCI Error) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff System x3300 M4 Installation and Service Guide...
Page 597 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : • 816f0021-3001ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName].
Page 598 • 816f0021-3004ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 4) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213004ffff or 0x816f00213004ffff System x3300 M4 Installation and Service Guide...
Page 599 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. • 816f0021-3005ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (PCI 5) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 600 • 816f0107-0301ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff System x3300 M4 Installation and Service Guide...
Page 601 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. • 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 2) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
Page 602 • 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff System x3300 M4 Installation and Service Guide...
Page 603 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 604 • 816f010c-2005ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2005ffff or 0x816f010c2005ffff System x3300 M4 Installation and Service Guide...
Page 605 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 606 • 816f010c-2009ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2009ffff or 0x816f010c2009ffff System x3300 M4 Installation and Service Guide...
Page 607 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 608 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff System x3300 M4 Installation and Service Guide...
Page 609 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : • 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0) This message is for the use case when an implementation has detected a Drive was Enabled.
Page 610 • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 611 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info...
Page 612 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3300 M4 Installation and Service Guide...
Page 613 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info...
Page 614 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 System x3300 M4 Installation and Service Guide...
Page 615 User Response No action; information only. • 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Serviceable...
Page 616 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) System x3300 M4 Installation and Service Guide...
Page 617 This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0187 User Response No action;...
Page 618 • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 619 Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. • 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
Page 620 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 621 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0403ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 622 [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 623 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0407ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 624 • 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040affff or 0x816f020d040affff Severity System x3300 M4 Installation and Service Guide...
Page 625 Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040bffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 626 • 816f020d-040effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040effff or 0x816f020d040effff System x3300 M4 Installation and Service Guide...
Page 627 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040fffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 628 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff System x3300 M4 Installation and Service Guide...
Page 629 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info...
Page 630 816f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 5) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info System x3300 M4 Installation and Service Guide...
Page 631 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 6) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info...
Page 632 816f030c-2009ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 9) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable System x3300 M4 Installation and Service Guide...
Page 633 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info...
Page 634 [MemoryElementName]has recovered. (All DIMMS) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 635 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI State) This message is for the use case when an implementation has detected a Software NMI has been Recovered from.
Page 636 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System x3300 M4 Installation and Service Guide...
Page 637 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info...
Page 638 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 639 CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2008ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable...
Page 640 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information System x3300 M4 Installation and Service Guide...
Page 641 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-200cffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable...
Page 642 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0063 System x3300 M4 Installation and Service Guide...
Page 643 User Response No action; information only. • 816f0507-0302ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 2) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Serviceable...
Page 644 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 645 CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2004ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
Page 646 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2007ffff or 0x816f050c2007ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory System x3300 M4 Installation and Service Guide...
Page 647 SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-2008ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
Page 648 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200bffff or 0x816f050c200bffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 649 Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. • 816f050c-200cffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed.
Page 650 • 816f050d-0401ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 1) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 651 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 2) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
Page 652 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive System x3300 M4 Installation and Service Guide...
Page 653 SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 6) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
Page 654 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0409ffff or 0x816f050d0409ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID System x3300 M4 Installation and Service Guide...
Page 655 CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040affff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 10) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040affff or 0x816f050d040affff Severity Info...
Page 656 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 System x3300 M4 Installation and Service Guide...
Page 657 User Response No action; information only. • 816f050d-040effff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 14) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040effff or 0x816f050d040effff Severity Info Serviceable...
Page 658 May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 659 • 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration) This message is for the use case when an implementation when a Power Supply configuration is OK. May also be shown as 816f06081301ffff or 0x816f06081301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID...
Page 660 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) System x3300 M4 Installation and Service Guide...
Page 661 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177...
Page 662 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) System x3300 M4 Installation and Service Guide...
Page 663 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177...
Page 664 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 11) System x3300 M4 Installation and Service Guide...
Page 665 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177...
Page 666 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040fffff : Array in system [ComputerSystemElementName] has been restored. (Drive 15) System x3300 M4 Installation and Service Guide...
Page 667 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040fffff or 0x816f060d040fffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177...
Page 668 May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 669 • 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 4) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2004ffff or 0x816f070c2004ffff Severity Info Serviceable...
Page 670 May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 671 • 816f070c-2008ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 8) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2008ffff or 0x816f070c2008ffff Severity Info Serviceable...
Page 672 May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 673 • 816f070c-200cffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 12) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity Info Serviceable...
Page 674 May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 675 • 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 676 May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 677 • 816f070d-0406ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 678 May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 679 • 816f070d-040affff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040affff or 0x816f070d040affff Severity Info Serviceable Automatically notify support Alert Category...
Page 680 May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 681 • 816f070d-040effff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040effff or 0x816f070d040effff Severity Info Serviceable Automatically notify support Alert Category...
Page 682 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. • 816f0807-2584ffff : [ProcessorElementName] has been Enabled. (All CPUs) System x3300 M4 Installation and Service Guide...
Page 683 This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action;...
Page 684 May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0241 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 685 • 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 686 May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 687 • 816f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 688 May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 689 • 816f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 9) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 690 May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 691 • 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable...
Page 692 May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 693 • 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Serviceable...
Page 694 May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 695 • 816f0a0c-2007ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Severity Info Serviceable...
Page 696 May also be shown as 816f0a0c200affff or 0x816f0a0c200affff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 697 • 816f0a0c-200bffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff Severity Info Serviceable...
Page 698 May also be shown as 816f0a130302ffff or 0x816f0a130302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0245 User Response No action; information only. System x3300 M4 Installation and Service Guide...
Page 699: Imm Events That Automatically Notify Support
IMM Events that automatically notify Support You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.
Page 700 (Drive 7) 806f010d-0408ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 8) 806f010d-0409ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 9) System x3300 M4 Installation and Service Guide...
Page 701 Table 29. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-040affff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) 806f010d-040bffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) 806f010d-040cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 702 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) 806f060d-0400ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0401ffff Array [ComputerSystemElementName] has failed. (Drive System x3300 M4 Installation and Service Guide...
Page 703 Table 29. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f060d-0402ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0403ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0404ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0405ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0406ffff Array [ComputerSystemElementName] has failed.
Page 704 System x3300 M4 Installation and Service Guide...
Page 705: Appendix B. Uefi/Post Diagnostic Codes
This section lists all messages that can be sent from UEFI. • I.11002 [I.11002] A processor mismatch has been detected between one or more processors in the system. Explanation: One or More Mismatched Processors Detected Severity Error © Copyright Lenovo 2015, 2016...
Page 706 3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace the system board first if socket is damaged. • I.18007 [I.18007] A power segment mismatch has been detected for one or more processor packages. System x3300 M4 Installation and Service Guide...
Page 707 Explanation: Processors have mismatched Power Segments Severity Error User Response Complete the following steps: 1. Processors installed do not have the same power requirements 2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts) 3.
Page 708 3. (Trained Service technician only) Replace the system board. • I.1800D [I.1800D] A cache associativity mismatch has been detected for one or more processor packages. Explanation: Processors have one or more cache levels with mismatched associativity Severity System x3300 M4 Installation and Service Guide...
Page 709 Error User Response Complete the following steps: 1. Verify that matching Processors are installed in the correct Processor sockets according to the service information for this product. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
Page 710 Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility. 4. Replace adapter. System x3300 M4 Installation and Service Guide...
Page 711 • I.3048005 [I.3048005] UEFI has booted from the backup flash bank. Explanation: Booting Backup UEFI Image Severity Info User Response Complete the following steps: 1. Refer to service information for this product section on UEFI Recovery to return system to primary bank.
Page 712 1. No user required for this event. This is for informational purposes only. • I.58015 [I.58015] Memory spare copy initiated. Explanation: Spare Copy Started Severity Info User Response Complete the following steps: 1. No user required for this event. This is for informational purposes only. System x3300 M4 Installation and Service Guide...
Page 713 • I.580A4 [I.580A4] Memory population change detected. Explanation: DIMM Population Change Detected Severity Info User Response Complete the following steps: 1. Check system event log for uncorrected DIMM failures and replace those DIMMs. • I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy.
Page 714 Load new device driver and any required firmware updates. 3. If problem persists, then remove Adapter Card. If system reboots successfully without the adapter, replace that card. System x3300 M4 Installation and Service Guide...
Page 715 4. Trained Service technician only) Replace the processor. • S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
Page 716 6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents 7. (Trained service technician only) Replace the system board. • S.3060007 [S.3060007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity System x3300 M4 Installation and Service Guide...
Page 717 Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. • S.3070007 [S.3070007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error...
Page 718 7. (Trained Service technician only) Replace system board. • S.51006 [S.51006] A memory mismatch has been detected. Please verify that the memory configuration is valid. Explanation: One or More Mismatched DIMMs Detected Severity Error System x3300 M4 Installation and Service Guide...
Page 719 User Response Complete the following steps: 1. Could follow an uncorrectable memory error or failed memory test. Check log and service that event first. DIMMs disabled by other errors or actions could cause this event. 2. Verify that the DIMMs are installed in the correct population sequence, according to the service information for this product.
Page 720 3. If error recurs, or socket damage is found, replace the system board (Trained Service technician only) . 4. (Trained Service Technician Only) Replace the processor. • S.680B9 [S.680B9] External QPI Link Failure Detected. Explanation: External QPI Link Failure Detected System x3300 M4 Installation and Service Guide...
Page 721 Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Inspect processor socket for foreign debris or damage. If debris is found remove debris. 3.
Page 722 • W.305800B [W.305800B] DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. Explanation: DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller Severity Warning User Response Complete the following steps: 1. No action required – system will reboot at the end of POST. System x3300 M4 Installation and Service Guide...
Page 723 2. If problem persists, switch to backup UEFI or reflash current UEFI image. 3. (Trained Service Technician Only) Replace system board. • W.305800C [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. Explanation: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller Severity Warning User Response...
Page 724 4. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 5. Reflash IMM Firmware. 6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents. 7. Trained Service technician only) Replace the system board. System x3300 M4 Installation and Service Guide...
Page 725 • W.3818005 [W.3818005] The CRTM flash driver could not successfully flash the staging area. The update was aborted Explanation: CRTM Update Aborted Severity Warning User Response Complete the following steps: 1. Continue booting system. If system does not reset, manually reset the system. 2.
Page 726 (Link to IBM support service bulletins) 6. (Trained service technician only) If problem continues to re-occur on the same DIMM connector, inspect DIMM connector for foreign material and remove, if found. If connector is damaged, replace system board. System x3300 M4 Installation and Service Guide...
Page 727 7. (Trained service technician only) Remove affected Processor and inspect Processor socket pins for damaged or mis-aligned pins. If damage is found or Processor is an upgrade part, replace system board. 8. (Trained Service technician only) Replace affected processor. 9. (Trained Service technician only) Replace system board. •...
Page 728 1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 3. Replace CMOS Battery 4. (Trained Service technician only) Replace the system board. System x3300 M4 Installation and Service Guide...
Page 729: Appendix C. Dsa Diagnostic Test Results
Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2015, 2016...
Page 730 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 731 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 732 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 733 The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
Page 734 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable System x3300 M4 Installation and Service Guide...
Page 735 Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error...
Page 736 Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity System x3300 M4 Installation and Service Guide...
Page 737 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 738 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 739: Dsa Brocade Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM DSA Brocade test results The following messages can result when you run the Brocade test.
Page 740 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable System x3300 M4 Installation and Service Guide...
Page 741 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 742 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 743 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA –...
Page 744 Latest level of BMC/IMM • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 745 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 746 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. System x3300 M4 Installation and Service Guide...
Page 747 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 748: Dsa Checkpoint Panel Test Results
The following messages can result when you run the checkpoint panel test. Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. System x3300 M4 Installation and Service Guide...
Page 749 Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.
Page 750: Dsa Cpu Stress Test Results
The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA System x3300 M4 Installation and Service Guide...
Page 751 6. If the system has stopped responding, turn off and restart the system and then run the test again. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 752 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 753: Dsa Emulex Adapter Test Results
Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 754 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links System x3300 M4 Installation and Service Guide...
Page 755 – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 756 Latest level of DSA – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 757: Dsa Exa Port Ping Test Results
2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 758 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable System x3300 M4 Installation and Service Guide...
Page 759 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 760: Dsa Hard Drive Test Results
Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links System x3300 M4 Installation and Service Guide...
Page 761: Dsa Intel Network Test Results
– Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 762 406-002-000 : IANet:FIFO Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed System x3300 M4 Installation and Service Guide...
Page 763 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 764 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 765 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links –...
Page 766 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. System x3300 M4 Installation and Service Guide...
Page 767 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 768: Dsa Lsi Hard Drive Test Results
407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted System x3300 M4 Installation and Service Guide...
Page 769: Dsa Mellanox Adapter Test Results
The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure.
Page 770: Test Results For The Dsa Mellanox Adapter Test
Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable System x3300 M4 Installation and Service Guide...
Page 771 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website –...
Page 772: Dsa Memory Isolation Test Results
Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Severity Event Serviceable System x3300 M4 Installation and Service Guide...
Page 773 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 774 Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. System x3300 M4 Installation and Service Guide...
Page 775 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 776 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity System x3300 M4 Installation and Service Guide...
Page 777 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 778 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 779 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 780 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 781 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 782 – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 783 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 784 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 785 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 786 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 787 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 788 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 789 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 790 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 791 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 792 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 793 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 794 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 795 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 796 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 797 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 798 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 799 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 800 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable System x3300 M4 Installation and Service Guide...
Page 801 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 802 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA System x3300 M4 Installation and Service Guide...
Page 803 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 804 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 805 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 806 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 807 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 808 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 809 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 810 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 811 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 812 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 813 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 814 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 815 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 816 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 817 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 818 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 819 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 820 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 821 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 822 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 823 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 824 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 825 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 826 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 827 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 828 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 829 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 830 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 831 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 832 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 833 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 834 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 835 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 836 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 837 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 838 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 839 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 840 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. System x3300 M4 Installation and Service Guide...
Page 841 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 842 Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 843 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 844 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 845 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 846 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 847 Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user.
Page 848 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 849 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 850: Dsa Memory Stress Test Results
The following messages can result when you run the memory stress test. Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event System x3300 M4 Installation and Service Guide...
Page 851 Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 852 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4. Reseat the memory cards and DIMMs. 5. Reconnect the system to power and turn the system on. System x3300 M4 Installation and Service Guide...
Page 853: Dsa Nvidia Gpu Test Results
7. Execute the standard DSA memory diagnostics to validate all memory. 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 854: Test Results For The Dsa Nvidia Gpu Test
Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Nvidia GPU Query test passed. Recoverable Severity Event Serviceable System x3300 M4 Installation and Service Guide...
Page 855 Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 856 Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA System x3300 M4 Installation and Service Guide...
Page 857 Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted Nvidia GPU Binomial test was canceled. Recoverable...
Page 858 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed System x3300 M4 Installation and Service Guide...
Page 859 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 860: Dsa Optical Drive Test Results
Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable System x3300 M4 Installation and Service Guide...
Page 861 Severity Event Serviceable Automatically notify support Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 215-801-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Unable to communicate with driver. Recoverable Severity...
Page 862 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 863 4. Run the test again. 5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 864 – Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Recoverable Severity Warning Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 865: Dsa System Management Test Results
5. Run the test again. 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM DSA system management test results The following messages can result when you run the system management test.
Page 866 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. System x3300 M4 Installation and Service Guide...
Page 867 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA –...
Page 868 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning System x3300 M4 Installation and Service Guide...
Page 869 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA –...
Page 870 Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Recoverable Severity Warning Serviceable Automatically notify support System x3300 M4 Installation and Service Guide...
Page 871 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA –...
Page 872 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. System x3300 M4 Installation and Service Guide...
Page 873 Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 166-816-001 : IMM I2C Test Aborted Command illegal for specified sensor or record type. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
Page 874 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA System x3300 M4 Installation and Service Guide...
Page 875 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA –...
Page 876 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted System x3300 M4 Installation and Service Guide...
Page 877 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – Lenovo Support website – Latest level of DSA –...
Page 878 2. Make sure that DSA and BMC/IMM are at the latest level. 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links System x3300 M4 Installation and Service Guide...
Page 879: Dsa Tape Drive Test Results
– Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM DSA tape drive test results The following messages can result when you run the tape drive test. Test results for the DSA tape drive test The following messages can result when you run the DSA tape drive test.
Page 880 Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM • 264-903-000 : Tape Test Failed Tape Test Failed. Media is not detected. Recoverable Severity Error System x3300 M4 Installation and Service Guide...
Page 881 4. Rerun the test after upgrading to the latest firmware level. 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 882 Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. System x3300 M4 Installation and Service Guide...
Page 883 8. Run the test again. 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 884 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – Lenovo Support website – Latest level of DSA – Latest level of BMC/IMM System x3300 M4 Installation and Service Guide...
Page 885: Appendix D. Getting Help And Technical Assistance
Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.
Page 886: Using The Documentation
• Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. System x3300 M4 Installation and Service Guide...
Page 887: Software Service And Support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
Page 888 System x3300 M4 Installation and Service Guide...
Page 889: Appendix E. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 890: Trademarks
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Page 891: Particulate Contamination
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 892: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
Page 893: Germany Class A Statement
Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 894: Japanese Electromagnetic Compatibility Statements
JEITA harmonics guideline - Japanese Statement of Compliance for Products More than 20A Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. System x3300 M4 Installation and Service Guide...
Page 895: Russia Electromagnetic Interference (Emi) Class A Statement
Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E. Notices...
Page 896: Taiwan Bsmi Rohs Declaration
Taiwan BSMI RoHS declaration System x3300 M4 Installation and Service Guide...
Page 897: Index
China Class A electronic emission statement Class A electronic emission notice collecting data backplane completing removing 234, 240 the options installation replacing 237, 242 components backplane connectors on the server 26, 153 backup firmware configuration starting cable routing battery, replacing © Copyright Lenovo 2015, 2016...
Page 898 22, 123 dc power LED deassertion event, system-event log electrical input 5, 8 device drivers, updates 15, 100 electronic emission Class A notice devices Electronic Service Agent installing embedded hypervisor devices, static-sensitive using System x3300 M4 Installation and Service Guide...
Page 899 51–52, 54 event logs, methods for viewing problems expansion hard disk drive activity LED bays hard drives external, system board connectors types 51–52, 54 hardware service and support telephone numbers head output heat output heat sink © Copyright Lenovo 2015, 2016...
Page 900 86, 188 on the system board installing drives 48, 193 operator information panel installing options system board installing, DIMMs LEDs and controls instructions for Business Partners front view intalling left-side cover System x3300 M4 Installation and Service Guide...
Page 901 People's Republic of China Class A electronic emission statement New Zealand Class A statement POST next generation technology error log POST event log buttons POST test NMI button POST/UEFI noise emissions diagnostic codes NOS installation power © Copyright Lenovo 2015, 2016...
Page 902 RAID arrays Tier 1 CRUs configuring removing the bezel rank sparing replacement parts for the server description 43, 257 replacing rank sparing mode 43, 257 2.5-inch backplane rank sparing mode DIMM population sequence System x3300 M4 Installation and Service Guide...
Page 903 SAS power cable routing creating SAS/SATA HDD software service and support telephone numbers replacing software, RAID sending diagnostic data creating sending DSA data to Lenovo solid state drive activity LED serial and model number specifications location stabilizing feet serial connector replacing...
Page 904 Setup utility removing and replacing viewing event logs Tier 2 CRUs, replacement without restarting the server tools, call home tools, diagnostic trademarks troubleshooting turning off the server Wake on LAN feature System x3300 M4 Installation and Service Guide...
Page 906 System x3300 M4 Installation and Service Guide...

Lenovo System x3300 M4 Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3300 M4 Type 7382 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, Lenovo System X3300 M4 Type 7382

Chapter 6. Removing and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Index

Quick Links

Troubleshooting

Related Manuals for Lenovo System x3300 M4

Summary of Contents for Lenovo System x3300 M4