Welch Allyn Connex Vital Signs Monitor 6000 Series Service Manual page 70

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64 Troubleshooting
Message
Maximum number of patient
records saved. Oldest record
overwritten.
Information
No data saved.
Patient ID required to save data.
Clinician ID required to save data. The configuration requires a clinician ID to save
Patient ID required to send data.
Patient list is full. Delete some
patients to add more.
Stop intervals to select new
patient.
No connection for send.
Unable to identify clinician.
Unable to retrieve list.
Network messages
Message
Lost connectivity with host.
Welch Allyn Connex
Possible cause
The maximum number of patient records has
been saved on the device
No patient data is available
The configuration requires a patient ID to save
data
data
The configuration requires a patient ID to send
data
The maximum number of patients was exceeded Delete a patient from the list to
The device is set to take interval readings
No connectivity is available to support sending
data manually or automatically sending data on
manual save
The clinician ID or password is incorrect
The device is unable to retrieve a patient list
from the network
Possible cause
The central station or other host
application has stopped running or
is not operating properly
®
Vital Signs Monitor 6000 Series™
Suggested action
Go to the Review tab and delete
old records to prevent the alarm
from appearing when new
records are saved.
Take or enter vital signs before
saving.
In Advanced settings, touch the
Data management > Patient
tabs, then disable Require
patient ID to save readings.
In Advanced settings, touch the
Data management > Clinician
tabs, then disable Require
clinician ID to save readings.
Add a patient ID.
add a new patient.
Stop intervals before changing
the patient.
Check the network connection.
Check the Radio Configuration
settings.
Confirm the clinician ID and
password (if applicable), and
retry.
Check the network connection.
Check the Radio Configuration
settings.
Verify that the server is available.
Suggested action
Confirm that the host application
is running properly.

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