Welch Allyn Connex Vital Signs Monitor 6000 Series Service Manual page 65

Service manual
Message
Printer door is open; close to
continue
Out of paper.
Printer too hot; wait to retry.
Printer not functional. Call for
service.
Information
Fonts files missing. Landscape
print unavailable.
Printing records:
Note The number of records
requested appears in the message
and counts down during printing.
Printing report; please wait.
Possible cause
The printer door is open
The paper is not properly loaded
The paper sensor does not detect paper
The print head overheated
The printer motor is broken
The detection switch malfunctioned
A hardware failure occurred in the power supply Check printer voltage.
The printer does not identify itself correctly
The printer does not enumerate
The printer door is ajar
Chinese fonts not installed.
Printing records
The Automatic print on interval control is enabled Wait for printing to complete. If
Troubleshooting 59
Suggested action
Close the printer door.
Align the paper with the print
head.
Replace the paper.
Check the paper sensor.
Wait for the print head to cool
down.
Replace the printer.
Replace the printer.
Check the jumper setting at J8 on
the printer board. Replace the
printer if necessary.
Replace the printer.
Close the printer door.
Obtain Chinese fonts from Welch
Allyn Use the service tool to
install Chinese fonts
Allows the user to cancel printing
if desired.
you would prefer not to print
reports automatically, touch the
Settings > Setup tabs, then
disable Automatic print on
interval on the Intervals vertical
tab.