Troubleshooting; Symptoms And Solutions - Welch Allyn Connex Vital Signs Monitor 6000 Series Service Manual

Troubleshooting

This section provides the following tables to help troubleshoot the device.
• Symptoms and solutions: These tables list symptoms you might observe, list
possible causes, and suggest actions that may eliminate the problem.
• Technical alarm messages: These tables list messages generated by the device
software when a problem is detected. The tables explain possible causes and
suggest actions that can resolve the problem.
These tables can help you diagnose and fix a problem. They do not replace basic
troubleshooting skills. You must still trace the source of the problem to the board or
module level to decide the best course of action. Welch Allyn does not support
component-level repair to the board or module. For available replacement parts, see
"Field Replaceable Units."

Symptoms and solutions

Power
Symptom
The device does not power up
WARNING Do not perform troubleshooting on a device that is emitting
smoke or exhibits other signs of excessive overheating. Disconnect the
device from AC power and call Welch Allyn Technical Support immediately.
CAUTION Replace parts, components, or accessories only with parts
supplied or approved by Welch Allyn. The use of any other parts can lead to
inferior device performance and will void the product warranty.
Possible cause
A new battery was installed
The AC power is disconnected
The power cord is defective
The battery is discharged
The power button is defective
Suggested action
Connect AC power to wake up
the battery.
Connect AC power.
Replace the power cord.
Charge the battery.
Replace the power button.
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