Imm Events That Automatically Notify Support - Lenovo System x3500 M5 Type 5464 Installation And Service Manual

Provides the prefix of the message ID and the sequence number that is used by the CIM message
registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management information base (MIB).
Automatically contact Service
If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Support will be notified
automatically if the event is generated.
While you wait for Support to call, you can perform the recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Support.
Note: This list includes error codes and messages that might not apply to this machine type and model.
The following is the list of IMM2.1 error messages and suggested actions to correct the detected server
problems. For more information about IMM2.1, see the Integrated Management Module II User's Guide
at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.

IMM Events that automatically notify Support

You can configure the Integrated Management Module II (IMM2) to automatically notify Support (also known
as call home) if certain types of errors are encountered. If you have configured this function, see the table for
a list of events that automatically notify Support.
Table 39. Events that automatically notify Support
Event ID
40000086-00000000
40000087-00000000
80010202-0701xxxx
80010902-0701xxxx
806f0021-2201xxxx
806f0021-2582xxxx
806f0021-3001xxxx
806f0108-0a01xxxx
806f0108-0a02xxxx
806f010c-2001xxxx
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System x3500 M5 Installation and Service Guide
Message String
Test Call Home Generated by user [arg1]. ()
Manual Call Home by user [arg1]: [arg2]. ()
Numeric sensor [NumericSensorElementName] going low
(lower critical) has asserted. (CMOS Battery)
Numeric sensor [NumericSensorElementName] going
high (upper critical) has asserted. (SysBrd 12V)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (No Op ROM
Space)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (All PCI Error)
Fault in slot [PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName]. (PCI 1)
[PowerSupplyElementName] has Failed. (Power Supply 1)
[PowerSupplyElementName] has Failed. (Power Supply 2)
Uncorrectable error detected for
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
Automatically
Notify Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes