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software . . . . . . . . . . . . . . .
Configuring RAID arrays . . . . . . . . .
Updating Systems Director . . . . . . . .
(UUID) . . . . . . . . . . . . . . . .
Updating the DMI/SMBIOS data . . . . . .
Chapter 4. Troubleshooting . . . . .
Start here. . . . . . . . . . . . . . . . .
Diagnosing a problem . . . . . . . . . .
Service bulletins . . . . . . . . . . . . . .
Checkout procedure . . . . . . . . . . . .
Diagnostic tools . . . . . . . . . . . . . .
Light path diagnostics . . . . . . . . . .
Power-supply LEDs . . . . . . . . . . .
System pulse LEDs . . . . . . . . . . .
Event logs. . . . . . . . . . . . . . .
POST . . . . . . . . . . . . . . . .
Dynamic System Analysis . . . . . . . .
Automated service request (call home) . . . . .
Electronic Service Agent . . . . . . . . .
Error messages . . . . . . . . . . . . . .
Troubleshooting by symptom . . . . . . . . .
CD/DVD drive problems . . . . . . . . .
General problems. . . . . . . . . . . .
GPU/VGA adapter problems . . . . . . .
Hard disk drive problems . . . . . . . . .
Hypervisor problems . . . . . . . . . .
Intermittent problems . . . . . . . . . .
problems . . . . . . . . . . . . . . .
Memory problems . . . . . . . . . . .
Microprocessor problems . . . . . . . .
Monitor problems. . . . . . . . . . . .
Network connection problems. . . . . . .
Optional-device problems . . . . . . . .
Power problems . . . . . . . . . . . .
Serial port problems. . . . . . . . . . .
ServerGuide problems . . . . . . . . . .
Software problems . . . . . . . . . . .
Solving power problems . . . . . . . . . . .
Solving Ethernet controller problems . . . . . .
Solving undetermined problems . . . . . . . .
Problem determination tips . . . . . . . . . .
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failure) . . . . . . . . . . . . . . . . . .
In-band manual recovery method . . . . .
Out-of-band method . . . . . . . . . .
Automated boot recovery (ABR) . . . . . . . .
Nx-boot failure. . . . . . . . . . . . . . .
System x3500 M5 Type 5464 . . . .
Replaceable server components. . . . . . . .
Structural parts. . . . . . . . . . . . .
. . . . . . . . . . . . . . .
components . . . . . . . . . . . . .
Returning a device or component . . . . . . .
Opening the bezel door . . . . . . . . . . .
List of IMM events . . . . . . . . . . . . .
codes . . . . . . . . . . . . . . . . 1017
List of UEFI events . . . . . . . . . . . .
results . . . . . . . . . . . . . . . . 1041
DSA Broadcom network test results . . . . .
test . . . . . . . . . . . . . . . .
DSA Brocade test results . . . . . . . . .
DSA checkpoint panel test results . . . . . .
test . . . . . . . . . . . . . . . .
DSA CPU stress test results . . . . . . . .
DSA Emulex adapter test results. . . . . . .
test . . . . . . . . . . . . . . . .
DSA EXA port ping test results . . . . . . .
test . . . . . . . . . . . . . . . .
DSA hard drive test results . . . . . . . . .
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Table of Contents
Troubleshooting
