Imm Events That Automatically Notify Support - Lenovo 3633 Installation And Service Manual

Provides the prefix of the message ID and the sequence number that is used by the CIM message
registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management information base (MIB).
Automatically contact Service
If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be
notified automatically if the event is generated.
While you wait for IBM Support to call, you can perform the recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support.
Note: This list includes error codes and messages that might not apply to this machine type and model.
The following is the list of IMM2.1 error messages and suggested actions to correct the detected server
problems. For more information about IMM2.1, see the Integrated Management Module II User's Guide at
https://pubs.lenovo.com/imm2/

IMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as
call home) if certain types of errors are encountered. If you have configured this function, see the table for a
list of events that automatically notify Support.
Table 28. Events that automatically notify Support
Event ID
40000086-00000000
40000087-00000000
400000cb-00000000
400000cc-00000000
400000d5-00000000
400000d6-00000000
80010202-0701ffff
80010902-0701ffff
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.
Message String
Test Call Home Generated by user [arg1].
Manual Call Home by user [arg1]: [arg2].
The RAID controller has problem with the battery. Please
contact technical support to resolve this issue.([arg1],
[arg2],[arg3],[arg4],[arg5])
The RAID controller detected unrecoverable error. The
controller needs replacement.([arg1],[arg2],[arg3],[arg4],
[arg5])
One or more virtual drive have problem. Please contact
technical support to resolve this issue.([arg1],[arg2],[arg3],
[arg4],[arg5])
Drive error was detected by RAID controller. Please
contact technical support to resolve this issue.([arg1],
[arg2],[arg3],[arg4],[arg5])
Numeric sensor [NumericSensorElementName] going low
(lower critical) has asserted. (CMOS Battery)
Numeric sensor [NumericSensorElementName] going
high (upper critical) has asserted. (SysBrd 12V)
Automatically
Notify Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes