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System x3550 M4
Installation and Service Guide
Machine Type: 7914

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Table of Contents

   Summary of Contents for Lenovo System x3550 M4

  • Page 1 System x3550 M4 Installation and Service Guide Machine Type: 7914...
  • Page 2 Documentation CD. Twentieth Edition (November 2015) © Copyright Lenovo 2012, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract...
  • Page 3: Table Of Contents

    Installing a memory module ..Installing an adapter ... . Chapter 1. The System x3550 M4 Installing a ServeRAID SAS/SATA controller . . .
  • Page 4 Chapter 5. Parts listing, Lenovo Updating the Universal Unique Identifier System x3550 M4 Type 7914 ..(UUID) ....Replaceable server components..
  • Page 5 Index....Creating a personalized support web page . . . Software service and support ..© Copyright Lenovo 2012, 2015...
  • Page 6 System x3550 M4 Installation and Service Guide...
  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2012, 2015...
  • Page 8: Guidelines For Trained Service Technicians

    0.1 ohm or less between the external ground pin and the frame ground. • Make sure that the power cords are the correct type. • Make sure that the insulation is not frayed or worn. 4. Remove the cover. System x3550 M4 Installation and Service Guide...
  • Page 9: Guidelines For Servicing Electrical Equipment

    • To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. • If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. © Copyright Lenovo 2012, 2015...
  • Page 10: Safety Statements

    2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. viii System x3550 M4 Installation and Service Guide...
  • Page 11 Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. © Copyright Lenovo 2012, 2015...
  • Page 12 If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Statement 8 System x3550 M4 Installation and Service Guide...
  • Page 13 Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. © Copyright Lenovo 2012, 2015...
  • Page 14 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. System x3550 M4 Installation and Service Guide...
  • Page 15: Chapter 1. The System X3550 M4 Server

    Chapter 1. The System x3550 M4 server This publication contains information and instructions for setting up your System x3550 M4 server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.
  • Page 16 System x3550 M4 server Machine type 7914 _____________________________________________ Model number _____________________________________________ Serial number The model number and serial number are on the ID label on the front of the server, as shown in the following illustration. System x3550 M4 Installation and Service Guide...
  • Page 17: The Documentation Cd

    You can download an ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/us/en/ serverproven/. See the Rack Installation Instructions document on the System x Documentation CD for complete rack installation and removal instructions.
  • Page 18: Using The Documentation Browser

    Agreement for Machine Code for your product. • Important Notices This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your Lenovo product. System x3550 M4 Installation and Service Guide...
  • Page 19: Notices And Statements In This Document

    The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the website. To check for updates, go to http://www.lenovo.com/support. Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the System x Documentation CD.
  • Page 20: Server Features And Specifications

    • A ServeRAID M5110 SAS/SATA – 16 MB of video memory (not for optional USB flash device with adapter that provides RAID 0, 1, expandable) embedded hypervisor software is and 10. Optional upgrade: installed. System x3550 M4 Installation and Service Guide...
  • Page 21 – Hard disk drives: 20°C/hr • Specific microprocessors features installed and the (68°F/hr) supported environment: power-management optional – Microprocessor Intel Xeon features in use. Server off: E5-2690, 135W: Chapter 1 The System x3550 M4 server...
  • Page 22 Product Type: Computer server Year first manufactured: 2012 Internal/external power supply efficiency: • http://www.plugloadsolutions.com/psu_reports/IBM_FSA011_550W_SO-301_Report.pdf • http://www.plugloadsolutions.com/psu_reports/IBM_7001676-XXXX_550W_SO-458_Report.pdf • http://www.plugloadsolutions.com/psu_reports/IBM_7001605-XXXX_750W_SO-258_Report.pdf • http://www.plugloadsolutions.com/psu_reports/SO-299_IBM_DPS-750AB-1_750W_Report.pdf • http://www.plugloadsolutions.com/psu_reports/IBM_DPS-750AB-14%20A_750W_SO-527_Report.pdf Maximum power (watts): See Power supply. Idle state power (watts): System x3550 M4 Installation and Service Guide...
  • Page 23: What Your Server Offers

    (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file. Two editions of Dynamic System Analysis are available: DSA Portable and DSA Preboot. For more information about both editions, see “DSA editions”...
  • Page 24 (DIMM) connectors. The server memory controller supports error correcting code (ECC) for PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900 (DDR3-1866), DDR3 (third-generation double-data-rate), synchronous dynamic random access memory (SDRAM) DIMMs. • Light path diagnostics System x3550 M4 Installation and Service Guide...
  • Page 25 Information website. The Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1 “The System x3550 M4 server” on page 1. • Multi-core processing The server supports up to two multi-core microprocessors.
  • Page 26: Reliability, Availability, And Serviceability

    • Nonmaskable interrupt (NMI) button • Parity checking on the small computer system interface (SCSI) bus and PCI-E and PCI/PCI-X buses System x3550 M4 Installation and Service Guide...
  • Page 27: Systems Director

    Systems Director Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms. Through a single user interface, Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs.
  • Page 28: Server Controls, Leds, And Power

    Director DVD that comes with the server, the Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2 Ffqm0_main.html, and the Systems Management website at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and Systems Director. Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.
  • Page 29: Operator Information Panel

    • USB connectors: Connect a USB device, such as a USB mouse or keyboard to any of these connectors. Operator information panel The following illustrations show the controls and LEDs on the advanced operator information panel and the operator information panel depending on your server model. Chapter 1 The System x3550 M4 server...
  • Page 30 IMM. Notes: 1. Depending on the type of operator information panel installed in your server, the Reset button is on the operator information panel or the light path diagnostics panel. System x3550 M4 Installation and Service Guide...
  • Page 31: Light Path Diagnostics Panel

    Figure 9. Light path diagnostics panel exposure The following illustration shows the LEDs and controls on the light path diagnostics panel. Chapter 1 The System x3550 M4 server...
  • Page 32: Rear View

    The Reset button is in the lower-right corner of the light path diagnostics panel. Rear view The following illustration shows the connectors on the rear of the server. Figure 11. Rear view connectors System x3550 M4 Installation and Service Guide...
  • Page 33 • NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the Lenovo service support). You might have to use a pen or the end of a straightened paper clip to press the button.
  • Page 34 Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server. Lit: The server is turned on. System x3550 M4 Installation and Service Guide...
  • Page 35: Server Power Features

    To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5 Chapter 1 The System x3550 M4 server...
  • Page 36 PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The Integrated Management Module (IMM) can turn off the server as an automatic response to a critical system failure. System x3550 M4 Installation and Service Guide...
  • Page 37: Chapter 2. Installing Optional Devices

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 24.
  • Page 38: How To Send Dsa Data

    • Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. System x3550 M4 Installation and Service Guide...
  • Page 39 Figure 14. Server components Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can Chapter 2 Installing optional devices...
  • Page 40: System-board Internal Connectors

    System-board internal connectors The following illustration shows the internal connectors on the system board. Figure 15. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. System x3550 M4 Installation and Service Guide...
  • Page 41: System-board Switches, Jumpers, And Buttons

    Figure 16. System-board external connectors System-board switches, jumpers, and buttons The following illustration shows the location of the switches, jumpers, and buttons on the server. Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables.
  • Page 42 ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. The following table describes the functions of the SW3 switch block on the system board. System x3550 M4 Installation and Service Guide...
  • Page 43: System-board Leds

    You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
  • Page 44: System-board Optional-device Connectors

    Figure 18. System-board LEDs System-board optional-device connectors The following illustration shows the connectors on the system board for the optional devices. System x3550 M4 Installation and Service Guide...
  • Page 45: Installation Guidelines

    33, and “Handling static-sensitive devices” on page 33. This information will help you work safely. • Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server, see http://www.lenovo.com/us/en/ serverproven/. Chapter 2 Installing optional devices...
  • Page 46: System Reliability Guidelines

    To help ensure proper system cooling and system reliability, make sure that the following requirements are met. • Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it. System x3550 M4 Installation and Service Guide...
  • Page 47: Working Inside The Server With The Power On

    • Each of the power-supply bays has a power supply or a filler installed in it. • If the server has redundant power, each of the power-supply bays has a power supply installed in it. • There is adequate space around the server to allow the server cooling system to work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server.
  • Page 48: Removing The Cover

    Lift the server cover off the server and set it aside. Attention: For proper cooling and airflow, replace the server cover before you turn on the server. Removing the air baffle Use this information to remove the air baffle. System x3550 M4 Installation and Service Guide...
  • Page 49: Installing Drives

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://www.lenovo.com/us/en/ serverproven/. • Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 50: Drive Ids

    The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same. Figure 23. 3.5-inch hot-swap hard disk drive IDs System x3550 M4 Installation and Service Guide...
  • Page 51: Installing Hot-swap Hard Disk Drives

    2.5-inch simple-swap hard disk drive IDs The simple-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.
  • Page 52: Installing Simple-swap Hard Disk Drives

    PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. System x3550 M4 Installation and Service Guide...
  • Page 53: Installing An Optional Dvd Drive

    To install a simple-swap hard disk drive, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3.
  • Page 54 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. System x3550 M4 Installation and Service Guide...
  • Page 55 • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
  • Page 56 Figure 31. DVD drive installation Step 10. Connect the DVD drive cable (see “Replacing the DVD drive cable” on page 211). The following illustration shows the cable routing for the DVD drive: System x3550 M4 Installation and Service Guide...
  • Page 57: Installing An Optional Dvd Drive Cable

    Figure 32. DVD drive cable routing If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 89. Installing an optional DVD drive cable Use this information to install an optional DVD drive cable. To install the DVD drive cable, complete the following steps: Step 1.
  • Page 58 Attention: Follow the optical drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. System x3550 M4 Installation and Service Guide...
  • Page 59: Installing A Memory Module

    (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/us/en/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
  • Page 60 – When you install 1 RDIMM per channel, the memory runs at 1866 MHz – When you install 2 RDIMMs per channel, the memory runs at 1600 MHz – When you install 3 RDIMMs per channel, the memory runs at 1066 MHz System x3550 M4 Installation and Service Guide...
  • Page 61 – All channels in a server run at the fastest common frequency – Do not install registered, unbuffered, and load reduction DIMMs in the same server • The maximum memory speed is determined by the combination of the microprocessor, DIMM speed, DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.
  • Page 62: Dimm Installation Sequence

    1, 13, 4, 16, 9, 21, 12, 24, 2, 14, 5, 17, 8, 20, 11, 23, 3, 15, 6, 18, 7, 19, 10, 22 Memory mirrored channel Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously. System x3550 M4 Installation and Service Guide...
  • Page 63 If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. To enable memory mirrored channel through the Setup utility, select System Settings ➙ Memory. For more information, see “Using the Setup utility” on page 97. When you use the memory mirrored channel feature, consider the following information: •...
  • Page 64: Memory Rank Sparing

    DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory rank sparing mode when UDIMMs are installed in the server. Installing a memory module Use this information to install a memory module. System x3550 M4 Installation and Service Guide...
  • Page 65 Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the cover (see “Removing the cover”...
  • Page 66: Installing An Adapter

    Six fans installed Six fans installed required required 800GB High IOPS MLC modular adapter 90Y4369 Six fans installed Six fans installed required required Flash Adapter F3200 Enterprise Value 00AE867 Not supported Six fans installed required System x3550 M4 Installation and Service Guide...
  • Page 67 1. You can purchase System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server. • Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported •...
  • Page 68 Install the PCI riser-card assembly in the server (see “Replacing a PCI riser-card assembly” on page 221). Step 7. Connect the cable to the newly-installed adapter. Note: You might need to remove the blue latch from PCI riser-card assembly 2 to easily connect the cables. System x3550 M4 Installation and Service Guide...
  • Page 69: Installing A Serveraid Sas/sata Controller

    • You can not install ServeRAID M1115 or 6Gb performance optimized HBA when Quadro 2000 is installed. You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http://www.lenovo.com/us/en/ serverproven/. Step 1.
  • Page 70 ServeRAID M5110 SAS/SATA adapter before installing a SAS/SATA adapter in the dedicated connector on the system board. Figure 41. ServeRAID adapter installation Insert the SAS/SATA adapter into the PCI riser cards (see “Replacing an adapter” on page 226). System x3550 M4 Installation and Service Guide...
  • Page 71 Figure 42. Adapter installation Step 8. Route the backplane signal cables (see “Cabling backplane” on page 181). Chapter 2 Installing optional devices...
  • Page 72 Connect the signal cables to the SAS/SATA adapter: ServeRAID H1110 adapter: Take the signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the SAS/SATA connector on the ServeRAID adapter. System x3550 M4 Installation and Service Guide...
  • Page 73 Figure 44. ServeRAID H1110 adapter cable routing ServeRAID M1115 adapter: Take the signal cable that is attached to the drive backplane for drive bays 4 through 7 and connect it to the ServeRAID adapter connector for drive bays 4 through 7 (port 1). Connect the other signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the other connector (port 0) on the adapter.
  • Page 74: Installing The Serveraid Adapter Memory Module

    Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID SAS/SATA controller” on page 230). Step 5. Align the memory module with the connector on the ServeRAID adapter and push it into the connector until it is firmly seated. System x3550 M4 Installation and Service Guide...
  • Page 75: Installing A Raid Adapter Battery Or Flash Power Module

    Figure 47. ServeRAID memory module installation If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 89. Installing a RAID adapter battery or flash power module When you install any RAID adapter that comes with batteries or flash power modules, it is sometimes necessary to install the batteries or flash power modules in another location in the server to prevent the batteries or flash power modules from overheating.
  • Page 76 Align the cable connector with the slot on the holder. Place the battery or flash power module into the holder and make sure that the holder engages the battery or flash power module securely. System x3550 M4 Installation and Service Guide...
  • Page 77: Installing The Dual-port Network Adapter

    Figure 49. RAID adapter battery or flash power module installation Note: The positioning of the battery or flash power module depends on the type of the battery or flash power module that you install. Connect the other end of the cable to the battery or flash power module. Lower and press down on the retention clip until it snaps in place to hold the battery or flash power module firmly in place.
  • Page 78 Six fans installed required for System x 1. You can purchase System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server. The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: •...
  • Page 79 • Port 0 on the Emulex Dual Port 10GbE SFP+ Embedded VFA III can be configured as shared system management. • When the server is in standby mode, both ports on the Emulex Dual Port 10GbE SFP+ Embedded VFA III function at 100M connection speed with Wake on LAN feature. The Emulex Dual Port 10GbE SFP+ Embedded VFA III is automatically disabled if one of the following errors occurs: •...
  • Page 80 Attention: Make sure the port connectors on the adapter are aligned properly with the chassis on the rear of the server. An incorrectly seated adapter might cause damage to the system board or the adapter. Step 9. Fasten the thumbscrew on the rear side of the chassis. System x3550 M4 Installation and Service Guide...
  • Page 81: Installing A Power Supply

    Figure 52. Screws engagement Step 10. Fasten the two captive screws on the network adapter. Step 11. Reinstall the PCI riser-card assembly in PCI riser connector 2 if you have removed it previously (see “Replacing a PCI riser-card assembly” on page 221). If you have other devices to install or remove, do so now.
  • Page 82 Touch the static-protective package that contains the hot-swap power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface. System x3550 M4 Installation and Service Guide...
  • Page 83 Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. Figure 53. Power supply installation Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks.
  • Page 84: Installing A Hot-swap Dc Power Supply

    • Before you install a dc power supply in the server, you must remove all ac power supplies. Do not use both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac power supplies, but not a combination. System x3550 M4 Installation and Service Guide...
  • Page 85 • Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply with the same wattage immediately. • You can order an optional power supply for redundancy. • These power supplies are designed for parallel operation. In the event of a power-supply failure, the redundant power supply continues to power the system.
  • Page 86 I/O modules does not turn off electrical current to the product. The product also might have more than one power cord. To remove all electrical current from the product, make sure that all power cords are disconnected from the power source. System x3550 M4 Installation and Service Guide...
  • Page 87 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
  • Page 88 “Regulations” on page 71. The minimum nominal thread diameter of a pillar or stud type of terminal must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm. System x3550 M4 Installation and Service Guide...
  • Page 89: Installing A Hot-swap Fan

    Step 9. Turn on the circuit breaker for the dc power source to which the new power supply is connected. Step 10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply is operating correctly.
  • Page 90 Then, remove the new fan from the package. Figure 60. Fan installation Step 5. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board. System x3550 M4 Installation and Service Guide...
  • Page 91: Installing A Usb Embedded Hypervisor Flash Device

    Figure 61. Fan installation Step 6. Insert the fan into the fan slot in the fan assembly bracket and press it down until it is seated correctly in the slot and the fan connector is seated correctly in the connector on the system board. Note: Make sure that the newly-installed fan aligns horizontally with other correctly-seated fans for proper installation.
  • Page 92: Installing An Additional Microprocessor And Heat Sink

    • Be sure to use only the installation tools provided with the new microprocessor to remove or install the microprocessor. Do not use any other tool. • When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging other microprocessor socket contacts. System x3550 M4 Installation and Service Guide...
  • Page 93 Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly. • The server supports up to two multi-core microprocessors. See http://www.lenovo.com/us/en/ serverproven/ for a list of supported microprocessors. • The first microprocessor must always be installed in microprocessor socket 1 on the system board.
  • Page 94 Remove the cover (see “Removing the cover” on page 34). Step 4. Remove the air baffle (see “Removing the air baffle” on page 34). Step 5. Rotate the heat sink retention module release lever to the open position. System x3550 M4 Installation and Service Guide...
  • Page 95 Figure 64. Heat-sink lever rotation Step 6. Open the microprocessor socket release levers and retainer: Figure 65. Microprocessor socket levers and retainer disengagement Identify which release lever is labeled as the first release lever to open and open it. Open the second release lever on the microprocessor socket. Open the microprocessor retainer.
  • Page 96 • If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket, and lift the installation tool out of the socket. The following illustration shows the tool handle in the open position. System x3550 M4 Installation and Service Guide...
  • Page 97 E5-x6xx E5-x6xx v2 Figure 68. Installation Tool B Figure 69. Installation tool handle adjustment Attention: • Do not press the microprocessor into the socket. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer. •...
  • Page 98 • Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will contaminate it. Step 10. Install the heat sink. Attention: • Do not set down the heat sink after you remove the plastic cover. System x3550 M4 Installation and Service Guide...
  • Page 99 • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 86 for more information. Figure 72. Thermal grease Remove the plastic protective cover from the bottom of the heat sink.
  • Page 100: Thermal Grease

    0.02 mL of thermal grease Microprocessor Figure 74. Thermal grease distribution Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. Figure 75. Syringe System x3550 M4 Installation and Service Guide...
  • Page 101: Installing A Sas/sata 4 Pac Hdd Option

    Install the heat sink onto the microprocessor. Installing a SAS/SATA 4 Pac HDD option You can install an System x3550 M4 Hot-swap SAS/SATA 4 Pac HDD option to add four additional 2.5-inch hot-swap hard disk drives in the server. See http://www.lenovo.com/us/en/ serverproven/ for a list of supported optional devices. To order a SAS/SATA 4 Pac HDD option, contact your sales representative or reseller.
  • Page 102 Figure 77. Operator information panel installation Step 5. Inside the server, connect the cable to the rear of the operator information panel assembly.The following illustration shows the cable routing for the operator information panel. System x3550 M4 Installation and Service Guide...
  • Page 103: Completing The Installation

    Figure 78. Operator information panel cable connection The following notes describe additional information when you install the cable: • To connect the operator information panel cable on the system board, press evenly on the cable. Pressing on one side of the cable might cause damage to the cable or connector. •...
  • Page 104: Replacing The Air Baffle

    Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for proper cooling. Figure 79. Air baffle installation Replacing the cover Use this information to replace the cover. System x3550 M4 Installation and Service Guide...
  • Page 105: Connecting The Cables

    To replace the server cover, complete the following steps: Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed.
  • Page 106: Updating The Server Configuration

    If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the documentation that comes with the RAID adapter for information about reconfiguring the disk arrays. For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Ethernet controller” on page 107. System x3550 M4 Installation and Service Guide...
  • Page 107: Chapter 3. Configuring

    • UEFI firmware is stored in ROM on the system board. • IMM2 firmware is stored in ROM on the system board. • Ethernet firmware is stored in ROM on the Ethernet controller and on the system board. © Copyright Lenovo 2012, 2015...
  • Page 108: Configuring The Server

    – Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system state – Remotely accessing the server, using the keyboard and mouse from a remote client System x3550 M4 Installation and Service Guide...
  • Page 109 – Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO and diskette image files as virtual drives that are available for use by the server – Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive The blue-screen capture feature captures the video display contents before the IMM restarts the server when the IMM detects an operating-system hang condition.
  • Page 110: Using The Serverguide Setup And Installation Cd

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
  • Page 111: Using The Setup Utility

    If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www.lenovo.com/support. Using the Setup utility Use these instructions to start the Setup utility.
  • Page 112: Setup Utility Menu Choices

    Select this choice to view or change power capping to control consumption, processors, and performance states. – Operating Modes Select this choice to view or change the operating profile (performance and power utilization). – Legacy Support Select this choice to view or set legacy support. System x3550 M4 Installation and Service Guide...
  • Page 113 – Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards. – Rehook INT 19h Select this choice to enable or disable devices from taking control of the boot process. The default is Disable.
  • Page 114 LED on the front of the server. – POST Event Viewer Select this choice to enter the POST event viewer to view the POST error messages. – System Event Log System x3550 M4 Installation and Service Guide...
  • Page 115 Select this choice to view the system event log. – Clear System Event Log Select this choice to clear the system event log. • User Security Select this choice to set, change, or clear passwords. See “Passwords” on page 101 for more information. This choice is on the full and limited Setup utility menu.
  • Page 116 Figure 84. System-board switches, jumpers, and buttons Attention: Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. See the safety information that begins “Safety” on page System x3550 M4 Installation and Service Guide...
  • Page 117: Using The Boot Manager

    v. Do not change settings or move jumpers on any system-board switch or jumper blocks that are not shown in this document. While the server is turned off, move power-on password switch (switch 4) on the system board switch block (SW3) to the On position to enable the power-on password override. You can then start the Setup utility and reset the power-on password.
  • Page 118: Using The Integrated Management Module

    • Serial port redirection over telnet or ssh. • SMI handling • System event log (SEL) - user readable event log. The IMM2 also provides the following remote server management capabilities through the ipmitool, management utility program: System x3550 M4 Installation and Service Guide...
  • Page 119: Using The Remote Presence And Blue-screen Capture Features

    • Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server. You can also save one or more commands as a text file and run the file as a script.
  • Page 120 OS is displayed under System Status ➙ System State, disable Windows 2008 or 2012 firewall or type the following command in the Windows 2008 or 2012 console. This might also affect blue-screen capture features. netsh firewall set icmpsetting type=8 mode=ENABLE System x3550 M4 Installation and Service Guide...
  • Page 121: Using The Embedded Hypervisor

    By default, the icmp packet is blocked by Windows firewall. The IMM GUI will then change to “OS booted” status after you change the setting as indicated above in both the Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional USB flash device with embedded hypervisor.
  • Page 122: Enabling Features On Demand Ethernet Software

    You can also use the ASU program to configure the optional remote presence features or other IMM2 settings. The remote presence features provide enhanced systems-management capabilities. In addition, the ASU program provides IMM LAN over USB interface configuration through the command-line interface. System x3550 M4 Installation and Service Guide...
  • Page 123: Updating Systems Director

    Use the command-line interface to issue setup commands. You can save any of the settings as a file and run the file as a script. The ASU program supports scripting environments through a batch-processing mode. For more information and to download the ASU program, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=LNVO-ASU.
  • Page 124: Updating The Universal Unique Identifier (uuid)

    • Online authenticated LAN access, type the command: [host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>] Where: imm_internal_ip The IMM internal LAN/USB IP address. The default value is 169.254.95.118. imm_user_id The IMM account (1 of 12 accounts). The default value is USERID. imm_password System x3550 M4 Installation and Service Guide...
  • Page 125 The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O). Note: If you do not specify any of these parameters, ASU will use the default values. When the default values are used and ASU is unable to access the IMM using the online authenticated LAN access method, ASU will automatically use the unauthenticated KCS access method.
  • Page 126: Updating The Dmi/smbios Data

    [access_method] The access method that you select to use from the following methods: • Online authenticated LAN access, type the command: [host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>] Where: System x3550 M4 Installation and Service Guide...
  • Page 127 imm_internal_ip The IMM internal LAN/USB IP address. The default value is 169.254.95.118. imm_user_id The IMM account (1 of 12 accounts). The default value is USERID. imm_password The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).
  • Page 128 • Bootable media: You can also build a bootable media using the applications available through the ToolsCenter website at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. System x3550 M4 Installation and Service Guide...
  • Page 129: Chapter 4. Troubleshooting

    Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact IBM or an approved warranty service provider. For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. © Copyright Lenovo 2012, 2015...
  • Page 130 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/us/en/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.
  • Page 131: Undocumented Problems

    Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used. Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the System x3550 M4 server. Chapter 4...
  • Page 132: Checkout Procedure

    To find service bulletins that are available for the System x3550 M4 server, go to http://www.lenovo.com/support and search for 7914, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
  • Page 133: Diagnostic Tools

    Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 129). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/us/en/ serverproven/. Check all cables and power cords.
  • Page 134 (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when requested by Lenovo Support) or view the information as a text file or HTML file.
  • Page 135: Light Path Diagnostics

    – Event logs for ServeRAID controllers and service processors – IMM2 configuration information – IMM2 environmental information – Installed hardware, including PCI and USB information – Light path diagnostics status – Microprocessor, input/output hub, and UEFI error logs – Network interfaces and settings –...
  • Page 136 Lit LEDs on this panel indicate the type of error that has occurred. Figure 86. Light path diagnostics panel disengagement The following illustration shows the light path diagnostics panel. System x3550 M4 Installation and Service Guide...
  • Page 137 Figure 87. Light path diagnostics panel Note any LEDs that are lit, and then reinstall the light path diagnostics panel in the server. • Remind button: Press this button to place the system-error LED/check log LED on the front information panel into Remind mode. By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem.
  • Page 138: Light Path Diagnostics Leds

    This section describes the LEDs on the light path diagnostics panel and suggested actions to correct the detected problems. For additional information, see “Server controls, LEDs, and power” on page 14 and “System-board LEDs” on page 29 for the location of the system board LEDs. System x3550 M4 Installation and Service Guide...
  • Page 139 Table 14. Light path diagnostics panel LEDs • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • If an action step is preceded by "(trained technician only)," that step must be performed only by a trained technician.
  • Page 140 Setup utility or IMM2 error messages. Follow steps indicated in Appendix B “UEFI/POST diagnostic codes” on page 791 and Appendix A “Integrated management module II (IMM2) error messages” on page 309. LINK Reserved. System x3550 M4 Installation and Service Guide...
  • Page 141 Table 14. Light path diagnostics panel LEDs (continued) • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • If an action step is preceded by "(trained technician only)," that step must be performed only by a trained technician.
  • Page 142 1. Check the LEDs on the hard disk drives for the drive with a missing. lit status LED and reseat the hard disk drive. 2. Reseat the hard disk drive backplane. 3. For more information, see “Light path diagnostics LEDs” on page 124. System x3550 M4 Installation and Service Guide...
  • Page 143 Table 14. Light path diagnostics panel LEDs (continued) • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • If an action step is preceded by "(trained technician only)," that step must be performed only by a trained technician.
  • Page 144 The power supply Replace the power supply. has failed. DC power-supply LEDs Use this information to view DC power-supply LEDs. The following illustration shows the locations of the power-supply LEDs on the dc power supply. System x3550 M4 Installation and Service Guide...
  • Page 145 Figure 90. DC power-supply LEDs The following table describes the problems that are indicated by various combinations of the power-supply LEDs on a dc power supply and suggested actions to correct the detected problems. DC power-supply LEDs IN OK OUT OK Error (!) Description Action...
  • Page 146: System Pulse Leds

    (trained technician only) replace the system board. PCI riser-card LEDs Use this information to view PCI riser-card LEDs. The following illustration shows the location of the PCI riser-card LEDs. System x3550 M4 Installation and Service Guide...
  • Page 147: Event Logs

    Figure 91. PCI riser-card LEDs Event logs Error codes and messages displayed in POST event log, system-event log, integrated management module (IMM2) event log, and DSA event log. • POST event log: This log contains the most recent error codes and messages that were generated during POST.
  • Page 148: Viewing Event Logs Without Restarting The Server

    • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to Lenovo service and support (using ftp or local copy). • Use IPMItool to view the system-event log (requires IPMI driver).
  • Page 149: Post

    Table 16. Methods for viewing event logs (continued) Condition Action The server is not hung and the integrated management In a web browser, type the IP address for the IMM2 module II (IMM2) is connected to a network. and go to the Event Log page. For more information, see “Obtaining the IMM host name”...
  • Page 150: Dsa Editions

    DSA Preboot provides diagnostics for the following system components, if they are installed: – Emulex network adapter – Optical devices (CD or DVD) – Tape drives (SCSI, SAS, or SATA) – Memory – Microprocessor – Checkpoint panel System x3550 M4 Installation and Service Guide...
  • Page 151: Running The Dsa Preboot Diagnostic Programs

    – I2C bus – SAS and SATA drives If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. For more information and to download the utilities, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERV-DSA. Running the DSA Preboot diagnostic programs Use this information to run the DSA Preboot diagnostic programs.
  • Page 152: Automated Service Request (call Home)

    • If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
  • Page 153: Cd/dvd Drive Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a Trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 154: Hard Disk Drive Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 155: Hypervisor Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 156: Intermittent Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 157: Memory Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 158: Microprocessor Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 159: Monitor And Video Problems

    Use this information to solve monitor and video problems. Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 160 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 161: Network Connection Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 162: Optional-device Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 163 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 164 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 165 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 166 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 167: Serial-device Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 168: Serverguide Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 169: Software Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 170: Video Problems

    • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 171: Solving Ethernet Controller Problems

    Table 17. Components associated with power rail errors Pwr rail error in the IMM event log Components Pwr rail 1 error • Microprocessor 1 Pwr rail 2 error • Microprocessor 2 Pwr rail 3 error • Optional adapter (if one is installed) in PCI riser-card assembly 1 •...
  • Page 172: Solving Undetermined Problems

    • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. • Each adapter. • Hard disk drives. • Memory modules. The minimum configuration requirement is 2 GB DIMM in slot 1. System x3550 M4 Installation and Service Guide...
  • Page 173: Problem Determination Tips

    Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.
  • Page 174: Recovering The Server Firmware (uefi Update Failure)

    • Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 973 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
  • Page 175 Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server, and disconnect all power cords and external cables. Step 3. Remove the cover (see “Removing the cover” on page 34). Step 4.
  • Page 176: In-band Automated Boot Recovery Method

    Step 2. the primary bank. Nx-boot failure Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self-test). System x3550 M4 Installation and Service Guide...
  • Page 177 If this occurs, the server responds in either of the following ways: • The server restarts automatically and attempts POST again. • The server hangs, and you must manually restart the server for the server to attempt POST again. After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes the server to revert to the default UEFI configuration and start the Setup utility so that you can make the necessary corrections to the configuration and restart the server.
  • Page 178 System x3550 M4 Installation and Service Guide...
  • Page 179: Chapter 5. Parts Listing, Lenovo System X3550 M4 Type 7914

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 180 Figure 94. Server components The following table lists the part numbers for the server replaceable components. System x3550 M4 Installation and Service Guide...
  • Page 181 81Y4485 ServeRAID M5100 series 512 MB cache (RAID 5 upgrade) ServeRAID M5100 series 512 MB flash (RAID 5 upgrade) 46C9027 ServeRAID M5100 series 1 GB flash (RAID 5 upgrade) 46C9029 Chapter 5 Parts listing, Lenovo System x3550 M4 Type 7914...
  • Page 182 49Y6103 Hard disk drive, 3.5-inch hot-swap, Near-Line SATA, 1 TB, 7.2 K 81Y9791 Hard disk drive, 3.5-inch hot-swap, 2 TB, 7.2 K 81Y9795 Hard disk drive, 3.5-inch hot-swap, 3 TB, 7.2 K 81Y9799 System x3550 M4 Installation and Service Guide...
  • Page 183 Hard disk drive, 2.5-inch hot-swap, 500 GB, 7.2 K 81Y9727 Hard disk drive, 2.5-inch hot-swap, 1 TB, 7.2 K 81Y9731 90Y8873 Hard disk drive, 2.5-inch hot-swap, 600 GB, 10 K Chapter 5 Parts listing, Lenovo System x3550 M4 Type 7914...
  • Page 184 Microprocessor, Intel E5-2609 v2, 2.5 GHz, 10 MB, 1333 MHz, 80 W 00Y2779 (4-core) Microprocessor, Intel E5-2620 v2, 2.1 GHz, 15 MB, 1600 MHz, 80 W 00Y2780 (6-core) Microprocessor, Intel E5-2630 v2, 2.6 GHz, 15 MB, 1600 MHz, 80 W 00Y2781 (6-core) System x3550 M4 Installation and Service Guide...
  • Page 185 W (8-core) Microprocessor, Intel Xeon E5-2660, 2.20 GHz, 20 MB, 1600 MHz, 95 81Y5168 W (8-core) Microprocessor, Intel Xeon E5-2680, 2.70 GHz, 20 MB, 1600 MHz, 130 81Y5169 W (8-core) Chapter 5 Parts listing, Lenovo System x3550 M4 Type 7914...
  • Page 186 4Gb FC PCIe single-port adapter 43W7510 4Gb FC PCIe dual-port adapter 43W7512 6Gb SAS host bus adapter (HBA) 46C8935 Brocade 10Gb virtual fabric and SR optical transceiver 46C9297 46M6061 Brocade 8Gb FC single-port host bus adapter System x3550 M4 Installation and Service Guide...
  • Page 187 Cable, power cord Cable, mini SAS 1 m 39R6530 39R6532 Cable, mini SAS 3 m Cable, mini SAS 610 mm 00Y8634 00D3276 Cable, SAS 610 mm Cable, mini SAS 710 mm 00Y8633 Chapter 5 Parts listing, Lenovo System x3550 M4 Type 7914...
  • Page 188 Labels, system service and FRU/CRU (3.5-inch) 00D4097 Labels, chassis 94Y7604 Labels, system service and FRU/CRU (2.5-inch) 94Y7605 Half high LTO Gen 3 SAS tape drive 46X5663 46X5672 Half high LTO Gen 4 SAS tape drive System x3550 M4 Installation and Service Guide...
  • Page 189: Structural Parts

    Screw, four M3x5 screws 42C3933 Supercap pack 47C8696 Structural parts Structural parts are not covered by the Lenovo Statement of Limited Warranty. The following structural parts are available for purchase from the retail store. Table 19. Structural parts, Type 7914 Index Description...
  • Page 190: Power Cords

    For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. System x3550 M4 Installation and Service Guide...
  • Page 191 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay Chapter 5 Parts listing, Lenovo System x3550 M4 Type 7914...
  • Page 192 Power cord part number Used in these countries and regions 39M5226 India 39M5240 Brazil System x3550 M4 Installation and Service Guide...
  • Page 193: Chapter 6. Removing And Replacing Components

    Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 194 Figure 95. ServeRAID-H1110 cable connection Figure 96. ServeRAID-M1115 cable connection System x3550 M4 Installation and Service Guide...
  • Page 195: Cabling Backplane

    Figure 97. ServeRAID-M5110 cable connection Cabling backplane Use this information to cable the backplane. The following illustration shows the internal routing and connectors for the 3.5-inch simple-swap hard disk drives SATA signal and power cables. Chapter 6 Removing and replacing components...
  • Page 196 Figure 98. 3.5-inch simple-swap backplate assembly cable connection The following illustration shows the internal routing and connectors for the 3.5-inch hot-swap hard disk drives SAS/SATA signal, power and configuration cables with the SAS/SATA adapter installed. System x3550 M4 Installation and Service Guide...
  • Page 197 Figure 99. 3.5-inch hot-swap backplane cable connection The following illustration shows the internal routing and connectors for the SAS/SATA signal, power and configuration cables with the SAS/SATA adapter installed. Chapter 6 Removing and replacing components...
  • Page 198: Cabling Raid Adapter Battery Or Flash Power Module

    Use this information to cable the RAID adapter battery or flash power module. The following illustration shows the internal routing and connectors for the RAID adapter battery or flash power module cable with the RAID adapter memory module installed. System x3550 M4 Installation and Service Guide...
  • Page 199: Cabling Specpower

    Figure 101. RAID adapter battery or flash power module cable connection Cabling SPECpower Use this information to cable the SPECpower. The following illustration shows the internal routing and connectors for the server models with one 2.5-inch simple-swap hard disk drives. Chapter 6 Removing and replacing components...
  • Page 200: Cabling Dvd Drive

    PCI assembly 1. Do not bend the cable under PCI assembly 1. 3. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components (for example, the ServeRAID adapter or PCI assembly 1) on the system board. System x3550 M4 Installation and Service Guide...
  • Page 201: Cabling Operator Information Panel

    Figure 103. DVD drive cable connection Cabling operator information panel The internal routing and connectors for the operator information panel. The following notes describe additional information you must consider when you install or remove the operator information panel cable: • To remove the operator information panel cable, slightly press the cable toward the fan cage; then, pull to remove the cable from the connector on the system board.
  • Page 202: Cabling Front Usb And Video Connector

    • To connect the front USB and video cables on the system board, press evenly on the cables. Pressing on one side of the cable might cause damage to the cable or connector. System x3550 M4 Installation and Service Guide...
  • Page 203: Removing And Replacing Server Components

    This section provides information for removing and replacing components in the server. Removing and replacing structural parts Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation.
  • Page 204 Make sure that the cover correctly engages all the inset tabs on the server. Step 5. Press down the blue latch on the top (in the center of the front of the server) of the cover. System x3550 M4 Installation and Service Guide...
  • Page 205 Figure 107. Cover installation Step 6. Slide the server all the way into the rack until it latches. Step 7. Reconnect the external cables and power cords. Removing the air baffle Use this information to remove the air baffle. To remove the air baffle, complete the following steps: Step 1.
  • Page 206 Reinstall the cover (see “Replacing the cover” on page 190). Step 6. Slide the server into the rack. Step 7. Reconnect the power cords and any cables that you removed. Step 8. Turn on the peripheral devices and the server. System x3550 M4 Installation and Service Guide...
  • Page 207 Removing a RAID adapter battery or flash power module Use this information to remove a remotely installed RAID adapter battery or flash power module. If a RAID adapter battery or flash power module is installed near the fan cage and you need to replace it, complete the following steps: Step 1.
  • Page 208 (see “Replacing an adapter” on page 226). Step 5. Connect one end of the cable to the RAID adapter memory module. Step 6. Route the cable along the chassis. System x3550 M4 Installation and Service Guide...
  • Page 209 Figure 111. RAID adapter battery or flash power module cable connection Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. Step 7. Remove any cable covering or obstructing the holder before opening the holder. Step 8.
  • Page 210 Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server and peripheral devices and disconnect all power cords; then, remove the cover (see “Removing the cover” on page 189). System x3550 M4 Installation and Service Guide...
  • Page 211 Step 3. Remove the RAID adapter battery or flash power module (see “Removing a RAID adapter battery or flash power module” on page 193). Step 4. Loosen the two screws from the system tray. Figure 113. RAID adapter battery or flash power module holder removal Step 5.
  • Page 212: Removing And Replacing Tier 1 Crus

    Reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 213 For a list of supported hard disk drives, see http://www.lenovo.com/us/en/ serverproven/. • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
  • Page 214 EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device. • For a complete list of supported optional devices for the server, see http://www.lenovo.com/us/en/ serverproven/.
  • Page 215 2.5-inch hot-swap hard disk drive IDs The hot-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.
  • Page 216 • Make sure that you have all the cables and other equipment that are specified in the documentation that comes with the drive. • Select the bay in which you want to install the drive. System x3550 M4 Installation and Service Guide...
  • Page 217 • Check the instructions that come with the drive to determine whether you have to set any switches or jumpers on the drive. If you are installing a SATA device, be sure to set the SATA ID for that device. •...
  • Page 218: Removing A Dvd Drive

    Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the server cover (see “Removing the cover” on page 189). System x3550 M4 Installation and Service Guide...
  • Page 219 Step 4. Press and hold the release tab down as you push the drive from the rear to slide it out of the bay. Figure 125. DVD drive removal Step 5. Slide the drive retention clip from the side of the drive. Save the clip to use when you install the replacement drive or replace the DVD drive filler panel.
  • Page 220: Replacing A Dvd Drive

    Use this information to replace a DVD drive. The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/us/en/ serverproven/.
  • Page 221 Figure 128. DVD drive filler panel removal Step 5. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use. Note: If you are installing an optical drive that contains a laser, observe the following safety precautions.
  • Page 222 Figure 129. DVD drive retention clip installation Step 9. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks into place. Figure 130. DVD drive installation System x3550 M4 Installation and Service Guide...
  • Page 223: Removing The Dvd Drive Cable

    Step 10. Connect the DVD drive cable (see “Replacing the DVD drive cable” on page 211). The following illustration shows the cable routing for the DVD drive: Figure 131. DVD drive cable routing Step 11. Reconnect the power cords and any cables that you removed. Step 12.
  • Page 224 From the rear of the DVD drive cage, press and hold the connector latch (on the left of the cable connector) and grasp the cable connector and slide it to the right; then, remove the DVD drive cable from the connector on the back of the DVD drive and set it aside. System x3550 M4 Installation and Service Guide...
  • Page 225: Replacing The Dvd Drive Cable

    Figure 133. DVD drive cable latch If you are instructed to return the DVD drive cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the DVD drive cable Use this information to replace the DVD drive cable. To install the DVD drive cable, complete the following steps: Step 1.
  • Page 226 Attention: Follow the optical drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. System x3550 M4 Installation and Service Guide...
  • Page 227: Removing A Memory Module

    Figure 135. DVD drive cable routing Step 6. Replace the air baffle (see “Replacing the air baffle” on page 192). Step 7. Replace the cover (see “Replacing the cover” on page 190). Step 8. Slide the server into the rack. Step 9.
  • Page 228 (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/us/en/ serverproven/ for a list of supported memory modules for the server. – The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
  • Page 229 x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization – v is the SDRAM and support component supply voltage (VDD) • Blank = 1.5 V specified • L = 1.35 V specified, 1.5 V operable Note: Values for these voltages are “specified”...
  • Page 230 2. DIMM slots 13-24 are reserved for microprocessor 2; thus, DIMM slots 13-24 are enabled when microprocessor 2 is installed. The following illustration shows the location of the DIMM connectors on the system board. System x3550 M4 Installation and Service Guide...
  • Page 231 Figure 137. DIMM connectors location DIMM installation sequence Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize system performance.
  • Page 232 You can enable rank sparing memory in the Setup utility, select System Settings ➙ Memory. For more information, see “Using the Setup utility” on page 97. The maximum available memory is reduced when memory rank sparing mode is enabled. System x3550 M4 Installation and Service Guide...
  • Page 233 The following diagram lists the DIMM connectors on each memory channel. Figure 139. Connectors on each memory channel Follow the installation sequence for rank sparing mode: • Install at least one quad-rank DIMM in a channel. • Install at least two single-rank or dual-rank DIMMs in a channel. Table 23.
  • Page 234 Use this information to remove a PCI riser-card assembly. Note: PCI riser-card brackets must be installed even if you do not install an adapter. To remove a PCI riser-card assembly, complete the following steps: System x3550 M4 Installation and Service Guide...
  • Page 235 Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3. Remove the cover (see “Removing the cover” on page 189). Step 4.
  • Page 236 PCI riser-card assembly is seated correctly in the connector on the system board. Note: Support the server from the middle of the rear chassis when installing PCI riser-card assembly 2. System x3550 M4 Installation and Service Guide...
  • Page 237 Figure 143. PCI riser-card assembly installation Step 9. Replace the cover (see “Replacing the cover” on page 190). Step 10. Slide the server into the rack. Step 11. Reconnect the power cords and any cables that you removed. Step 12. Turn on the peripheral devices and the server. Removing the PCI riser-card bracket from the riser card Use this information to remove the PCI riser-card bracket from the riser card.
  • Page 238 Remove the cover (see “Removing the cover” on page 189). Step 4. Align the holes on the PCI riser card and the riser-card bracket and install the screws that attach the PCI riser card to the riser-card bracket. System x3550 M4 Installation and Service Guide...
  • Page 239: Removing An Adapter

    Figure 145. PCI riser-card bracket installation Step 5. If you need to install an adapter (see “Replacing an adapter” on page 226). Step 6. Reconnect the cables for the adapter. Step 7. Replace the PCI riser card assembly (see “Replacing a PCI riser-card assembly” on page 221). Step 8.
  • Page 240: Replacing An Adapter

    The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter. • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section. System x3550 M4 Installation and Service Guide...
  • Page 241 RAID connector and riser-card slots. You can replace the ServeRAID SAS/SATA adapter with an optional ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.lenovo.com/support. • Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor.
  • Page 242 1. You can purchase System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server. • Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported •...
  • Page 243 Step 4. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you install the adapter. Step 5. Insert the adapter into the PCI riser-card assembly, aligning the edge connector on the adapter with the connector on the PCI riser-card assembly. Press the edge of the connector firmly into the PCI riser-card assembly.
  • Page 244 Grasp the end of the SAS/SATA adapter near microprocessor 1 while you slide the brackets. Slide the retention bracket (near the chassis) toward the chassis; then, slide the other retention bracket toward the power supplies. System x3550 M4 Installation and Service Guide...
  • Page 245 • You can not install ServeRAID M1115 or 6Gb performance optimized HBA when Quadro 2000 is installed. You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http://www.lenovo.com/us/en/ serverproven/. Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.
  • Page 246 ServeRAID M5110 SAS/SATA adapter before installing a SAS/SATA adapter in the dedicated connector on the system board. Figure 151. ServeRAID adapter installation Insert the SAS/SATA adapter into the PCI riser cards (see “Replacing an adapter” on page 226). System x3550 M4 Installation and Service Guide...
  • Page 247 Figure 152. Adapter installation Step 8. Route the backplane signal cables (see “Cabling backplane” on page 181). Chapter 6 Removing and replacing components...
  • Page 248 Connect the signal cables to the SAS/SATA adapter: ServeRAID H1110 adapter: Take the signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the SAS/SATA connector on the ServeRAID adapter. System x3550 M4 Installation and Service Guide...
  • Page 249 Figure 154. ServeRAID H1110 adapter cable routing ServeRAID M1115 adapter: Take the signal cable that is attached to the drive backplane for drive bays 4 through 7 and connect it to the ServeRAID adapter connector for drive bays 4 through 7 (port 1). Connect the other signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the other connector (port 0) on the adapter.
  • Page 250: Removing The Serveraid Adapter Memory Module

    Step 4. Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID SAS/SATA controller” on page 230). Step 5. Grasp the memory module and lift to remove it from the connector on the ServeRAID adapter. System x3550 M4 Installation and Service Guide...
  • Page 251: Replacing The Serveraid Adapter Memory Module

    Figure 157. ServeRAID memory module removal If you are instructed to return the memory module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the ServeRAID adapter memory module Use this information to replace the ServeRAID adapter memory module. To install the ServeRAID adapter memory module, complete the following steps: Step 1.
  • Page 252 Grasp the network adapter and disengage it from the pin, retention brackets, and the connector on the system board; then, lift the adapter out of the port openings on the rear of the chassis and remove it from the server. System x3550 M4 Installation and Service Guide...
  • Page 253 Six fans installed required for System x 1. You can purchase System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server. The following notes describe the types of adapters that the server supports and other information that...
  • Page 254 1. Go to http://www.ibm.com/support/fixcentral. 2. Click Product support ➙ System x ➙ Product family ➙ Lenovo System x3550 M4 ➙ 7914. 3. From the Operating system menu, select your operating system, and then click Search to display the available drivers.
  • Page 255 Step 3. Remove the cover (see “Removing the cover” on page 189). Step 4. Remove the PCI riser-card assembly (if installed) from PCI riser connector 2 (see “Removing a PCI riser-card assembly” on page 220). Step 5. Remove the adapter filler panel on the rear of the chassis (if it has not been removed already). Figure 161.
  • Page 256 Attention: Make sure the port connectors on the adapter are aligned properly with the chassis on the rear of the server. An incorrectly seated adapter might cause damage to the system board or the adapter. Step 9. Fasten the thumbscrew on the rear side of the chassis. System x3550 M4 Installation and Service Guide...
  • Page 257 Figure 163. Screws engagement Step 10. Fasten the two captive screws on the network adapter. Step 11. Reinstall the PCI riser-card assembly in PCI riser connector 2 if you have removed it previously (see “Replacing a PCI riser-card assembly” on page 221). Step 12.
  • Page 258 Remove the cover (see “Removing the cover” on page 189). Step 3. Touch the static-protective package that contains the new fan to any unpainted metal surface on the server. Then, remove the new fan from the package. System x3550 M4 Installation and Service Guide...
  • Page 259 Figure 165. Fan installation Step 4. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board. Chapter 6 Removing and replacing components...
  • Page 260: Removing A Power Supply

    The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power System x3550 M4 Installation and Service Guide...
  • Page 261 cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 262 • The dc supply source shall be located within the same premises as this equipment. • Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor. Statement 31 System x3550 M4 Installation and Service Guide...
  • Page 263 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded power source. •...
  • Page 264 Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. System x3550 M4 Installation and Service Guide...
  • Page 265: Replacing A Power Supply

    Figure 168. Power supply removal If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a power supply Use this information to replace a power supply. Replacing a hot-swap ac power supply Use this information to replace a hot-swap ac power supply.
  • Page 266 Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. System x3550 M4 Installation and Service Guide...
  • Page 267 Figure 169. Power supply installation Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.
  • Page 268 • Before you install a dc power supply in the server, you must remove all ac power supplies. Do not use both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac power supplies, but not a combination. System x3550 M4 Installation and Service Guide...
  • Page 269 • Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply with the same wattage immediately. • You can order an optional power supply for redundancy. • These power supplies are designed for parallel operation. In the event of a power-supply failure, the redundant power supply continues to power the system.
  • Page 270 I/O modules does not turn off electrical current to the product. The product also might have more than one power cord. To remove all electrical current from the product, make sure that all power cords are disconnected from the power source. System x3550 M4 Installation and Service Guide...
  • Page 271 -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.
  • Page 272 “Regulations” on page 255. The minimum nominal thread diameter of a pillar or stud type of terminal must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm. System x3550 M4 Installation and Service Guide...
  • Page 273 Step 9. Turn on the circuit breaker for the dc power source to which the new power supply is connected. Step 10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply is operating correctly.
  • Page 274 Adjust the latch to the unlocked position. Figure 176. Latch adjustment Lift the hard disk drive backplane up to remove it from the server. System x3550 M4 Installation and Service Guide...
  • Page 275 Figure 177. Backplane removal If you would like to remove the 2.5-inch drive backplane. Lift the hard disk drive backplane up to remove it from the server. Chapter 6 Removing and replacing components...
  • Page 276 If you would like to install the 3.5-inch drive backplane. Insert the hard disk drive backplane into the slots on the backplane bracket and push the hard disk drive backplane down until the backplane is fully seated. System x3550 M4 Installation and Service Guide...
  • Page 277 Figure 179. Backplane installation Adjust the latch to the locked position. Figure 180. Latch adjustment Chapter 6 Removing and replacing components...
  • Page 278 Turn off the server and peripheral devices and disconnect all power cords. Step 3. Remove the cover (see “Removing the cover” on page 189). Step 4. Remove the filler panels from the drive bay. System x3550 M4 Installation and Service Guide...
  • Page 279 Step 5. Slide the blue release tab to the right with one finger while using another finger to grasp the black drive handle and pull the hard disk drives out of the server slightly to disengage them from the hard disk drive backplate (see “Removing simple-swap hard disk drives”...
  • Page 280 Install the hard disk drive backplate assembly.If you would like to install the 3.5-inch drive backplate assembly. Insert the hard disk drive backplate into the slots on the backplate bracket and push the hard disk drive backplate assembly down until the backplate is seated firmly. System x3550 M4 Installation and Service Guide...
  • Page 281 Figure 184. Backplate assembly installation Adjust the latch to the locked position on 3.5-inch server models. Figure 185. Latch adjustment Step 4. Connect the signal and power cables to the system board. Route the signal cable from the drive backplane along the chassis and connect it to the SAS/SATA signal connector. Then, route the power cable from the drive backplate assembly along the chassis and connect it to the simple-swap SATA power connector.
  • Page 282: Removing A Usb Embedded Hypervisor Flash Device

    If you are instructed to return the flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a USB embedded hypervisor flash device Use this information to replace a USB embedded hypervisor flash device. System x3550 M4 Installation and Service Guide...
  • Page 283: Removing The System Battery

    The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 284 Remove the cover (see “Removing the cover” on page 189). Step 4. If necessary, lift the PCI riser-card assembly 2 out of the way (see “Removing a PCI riser-card assembly” on page 220). Step 5. Remove the system battery: System x3550 M4 Installation and Service Guide...
  • Page 285: Replacing The System Battery

    Figure 188. System battery removal If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket. Attention: Neither tilt nor push the battery by using excessive force.
  • Page 286 Remove the cover (see “Removing the cover” on page 189). Step 5. If necessary, lift the PCI riser-card assembly 2 out of the way (see “Removing a PCI riser-card assembly” on page 220). Step 6. Insert the new battery: System x3550 M4 Installation and Service Guide...
  • Page 287: Removing The Bezel

    Figure 190. System battery installation Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 191. System battery installation Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely.
  • Page 288 Figure 193. Bezel screws removal Step 6. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on the bottom of the bezel disengages from the chassis and set it aside. System x3550 M4 Installation and Service Guide...
  • Page 289: Replacing The Bezel

    Figure 194. Bezel removal Replacing the bezel Use this information to replace the bezel. To install the bezel, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31. Step 2.
  • Page 290: Removing The Front Usb Connector Assembly

    198 or “Removing simple-swap hard disk drives” on page 201). Step 4. Remove the bezel (see “Removing the bezel” on page 273). Step 5. Remove the USB cage screw from the chassis. System x3550 M4 Installation and Service Guide...
  • Page 291 Figure 198. USB cage screw removal Step 6. Disconnect the cables from the front USB connector. Figure 199. Front USB and video cables connection Step 7. Pull the front USB connector assembly out slightly; then, rotate it downward until the tabs on the bottom of the front USB connector assembly disengages from the chassis and set it aside.
  • Page 292: Replacing The Front Usb Connector Assembly

    Figure 201. Front USB connector assembly installation Step 4. Rotate the front USB connector assembly upward to the server. Step 5. Reinstall the USB cage screw to the chassis. Figure 202. USB cage screw installation System x3550 M4 Installation and Service Guide...
  • Page 293: Removing The Front Video Connector Assembly

    Step 6. Reconnect the front USB cable to the front USB connector on the system board. Figure 203. Front USB and video cables connection Step 7. Reinstall the bezel (see “Replacing the bezel” on page 275). Step 8. Reinstall the hard disk drives and drive bay filler panels into the drive bays (see “Replacing hot-swap hard disk drives”...
  • Page 294 Disconnect the cables from the front video connector. Figure 204. Front USB and video cables connection Step 4. Remove the screws from the video connector assembly. Figure 205. Video connector assembly screws removal System x3550 M4 Installation and Service Guide...
  • Page 295: Replacing The Front Video Connector Assembly

    Step 5. Pull the front video connector assembly out slightly until it disengages from the chassis and set it aside. Figure 206. Front video connector assembly removal Replacing the front video connector assembly Use this information to replace the front video connector assembly. To install the front video connector assembly, complete the following steps: Step 1.
  • Page 296 Install the cover (see “Replacing the cover” on page 190). Step 7. Reconnect the power cords and any cables that you removed. Step 8. Slide the server into the rack. Step 9. Turn on the peripheral devices and the server. System x3550 M4 Installation and Service Guide...
  • Page 297: Removing The Operator Information Panel Assembly

    Removing the operator information panel assembly Use this information to remove the operator information panel assembly. To remove the operator information panel, complete the following steps. Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31.
  • Page 298 The following notes describe additional information when you install the cable: • To connect the operator information panel cable on the system board, press evenly on the cable. Pressing on one side of the cable might cause damage to the cable or connector. System x3550 M4 Installation and Service Guide...
  • Page 299: Removing And Replacing Tier 2 Crus

    Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 300 Open the heat sink retention module release lever to the fully open position. Lift the heat sink out of the server. After removal, place the heat sink (with the thermal grease side up) on a clean, flat surface. System x3550 M4 Installation and Service Guide...
  • Page 301 Figure 214. Heat sink removal Step 7. Open the microprocessor socket release levers and retainer. Microprocessor release lever Microprocessor Microprocessor release lever Figure 215. Microprocessor socket levers and retainer disengagement Identify which release lever is labeled as the first release lever to open and open it. Open the second release lever on the microprocessor socket.
  • Page 302 Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor. The installation tool rests flush on the socket only when it is aligned correctly. System x3550 M4 Installation and Service Guide...
  • Page 303 Installation tool Alignment Microprocessor pins Figure 218. Installation tool alignment Using the following instructions for your installation tool to remove the microprocessor. • If using Installation Tool A, gently twist the handle clockwise to the closed position and lift the microprocessor out of the socket. •...
  • Page 304: Replacing A Microprocessor And Heat Sink

    • Be sure to use only the installation tools provided with the new microprocessor to remove or install the microprocessor. Do not use any other tool. • When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging other microprocessor socket contacts. System x3550 M4 Installation and Service Guide...
  • Page 305 Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly. • The server supports up to two multi-core microprocessors. See http://www.lenovo.com/us/en/ serverproven/ for a list of supported microprocessors. • The first microprocessor must always be installed in microprocessor socket 1 on the system board.
  • Page 306 Remove the cover (see “Removing the cover” on page 189). Step 4. Remove the air baffle (see “Removing the air baffle” on page 191). Step 5. Rotate the heat sink retention module release lever to the open position. System x3550 M4 Installation and Service Guide...
  • Page 307 Figure 222. Heat-sink lever rotation Step 6. Open the microprocessor socket release levers and retainer: Figure 223. Microprocessor socket levers and retainer disengagement Identify which release lever is labeled as the first release lever to open and open it. Open the second release lever on the microprocessor socket. Open the microprocessor retainer.
  • Page 308 • If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise until the microprocessor is inserted into the socket, and lift the installation tool out of the socket. The following illustration shows the tool handle in the open position. System x3550 M4 Installation and Service Guide...
  • Page 309 E5-x6xx E5-x6xx v2 Figure 226. Installation Tool B Figure 227. Installation tool handle adjustment Attention: • Do not press the microprocessor into the socket. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer. •...
  • Page 310 • Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will contaminate it. Step 10. Install the heat sink. Attention: • Do not set down the heat sink after you remove the plastic cover. System x3550 M4 Installation and Service Guide...
  • Page 311 • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 86 for more information. Figure 230. Thermal grease Remove the plastic protective cover from the bottom of the heat sink.
  • Page 312 0.02 mL of thermal grease Microprocessor Figure 232. Thermal grease distribution Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. Figure 233. Syringe System x3550 M4 Installation and Service Guide...
  • Page 313 Step 6. Install the heat sink onto the microprocessor. Removing the heat-sink retention module Use this information to remove the heat-sink retention module. To remove a heat-sink retention module, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines” on page 31.
  • Page 314: Removing The System Board

    Pull the power supplies out of the rear of the server, just enough to disengage them from the server. Step 5. Remove the cover (see “Removing the cover” on page 189). Step 6. Remove the air baffle (see “Removing the air baffle” on page 191). System x3550 M4 Installation and Service Guide...
  • Page 315 Step 7. Remove all PCI riser-card assemblies and adapters (see “Removing a PCI riser-card assembly” on page 220 and “Removing an adapter” on page 225). Step 8. Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID SAS/SATA controller” on page 230). Step 9.
  • Page 316 Step 16. Loosen the two thumbscrews (one is near PCI slot 2 and one is between fans 4 and 5). Figure 237. Thumbscrews disengagement Step 17. Grasp the system board handles and slide the system board toward the front of the server until it stops. System x3550 M4 Installation and Service Guide...
  • Page 317 Figure 238. System-board standoffs Note: Make sure that the system board disengage from all system-board standoffs. Step 18. Grasp the system board handles and lift up the system board and carefully remove it from the server, being careful not to damage any surrounding components. Chapter 6 Removing and replacing components...
  • Page 318: Replacing The System Board

    3. When you replace the system board, make sure that you remove the Integrated Management Module Advanced Upgrade and place it on the new system board. For information about the Advanced Upgrade, see “Using the remote presence and blue-screen capture features” on page 105. System x3550 M4 Installation and Service Guide...
  • Page 319 4. Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the Features on Demand User's Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help. 5. Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 320 Figure 241. System-board standoffs Step 3. Fasten the two thumbscrews (one is near PCI slot 2 and one is between fans 4 and 5). Figure 242. Thumbscrews engagement System x3550 M4 Installation and Service Guide...
  • Page 321 Step 4. Rotate the fan assembly bracket down toward the rear of the server. Figure 243. Fan assembly bracket rotation Step 5. Install the hot-swap fans (see “Replacing a hot-swap fan” on page 244). Step 6. Install the system battery (see “Replacing the system battery” on page 271). Step 7.
  • Page 322 System x3550 M4 Installation and Service Guide...
  • Page 323: Appendix A. Integrated Management Module Ii (imm2) Error Messages

    The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2012, 2015...
  • Page 324: List Of Imm Events

    Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
  • Page 325 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
  • Page 326 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable System x3550 M4 Installation and Service Guide...
  • Page 327 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info...
  • Page 328 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3550 M4 Installation and Service Guide...
  • Page 329 SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 330 This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID System x3550 M4 Installation and Service Guide...
  • Page 331 CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
  • Page 332 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable System x3550 M4 Installation and Service Guide...
  • Page 333 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
  • Page 334 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support System x3550 M4 Installation and Service Guide...
  • Page 335 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
  • Page 336 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Automatically notify support Alert Category none System x3550 M4 Installation and Service Guide...
  • Page 337 SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
  • Page 338 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. System x3550 M4 Installation and Service Guide...
  • Page 339 May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030 User Response Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
  • Page 340 May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 User Response Information only; no action is required. System x3550 M4 Installation and Service Guide...
  • Page 341 • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL. May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error...
  • Page 342 May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. System x3550 M4 Installation and Service Guide...
  • Page 343 • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable Automatically notify support Alert Category...
  • Page 344 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0041 System x3550 M4 Installation and Service Guide...
  • Page 345 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.
  • Page 346 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0045 User Response System x3550 M4 Installation and Service Guide...
  • Page 347 Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0046 User Response...
  • Page 348 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. System x3550 M4 Installation and Service Guide...
  • Page 349 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050 User Response Information only; no action is required. •...
  • Page 350 Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity System x3550 M4 Installation and Service Guide...
  • Page 351 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...
  • Page 352 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable System x3550 M4 Installation and Service Guide...
  • Page 353 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
  • Page 354 Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 System x3550 M4 Installation and Service Guide...
  • Page 355 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response Information only; no action is required. • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity...
  • Page 356 • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable System x3550 M4 Installation and Service Guide...
  • Page 357 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info...
  • Page 358 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none System x3550 M4 Installation and Service Guide...
  • Page 359 SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable...
  • Page 360 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 System x3550 M4 Installation and Service Guide...
  • Page 361 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
  • Page 362 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response System x3550 M4 Installation and Service Guide...
  • Page 363 Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 364 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. System x3550 M4 Installation and Service Guide...
  • Page 365 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0083 User Response Information only; no action is required. •...
  • Page 366 Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 System x3550 M4 Installation and Service Guide...
  • Page 367 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. • 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
  • Page 368 Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info System x3550 M4 Installation and Service Guide...
  • Page 369 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. • 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info...
  • Page 370 Information only; no action is required. • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable Automatically notify support System x3550 M4 Installation and Service Guide...
  • Page 371 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable...
  • Page 372 MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support System x3550 M4 Installation and Service Guide...
  • Page 373 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable Automatically notify support...
  • Page 374 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3550 M4 Installation and Service Guide...
  • Page 375 CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
  • Page 376 May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. System x3550 M4 Installation and Service Guide...
  • Page 377 • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only;...
  • Page 378 CIM Information Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration System x3550 M4 Installation and Service Guide...
  • Page 379 May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0112 User Response Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity...
  • Page 380 Information only; no action is required. • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info System x3550 M4 Installation and Service Guide...
  • Page 381 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response Information only; no action is required. • 40000075-00000000 : The measured power value exceeded the power cap value. Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable...
  • Page 382 Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable Automatically notify support System x3550 M4 Installation and Service Guide...
  • Page 383 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info...
  • Page 384 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID System x3550 M4 Installation and Service Guide...
  • Page 385 CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
  • Page 386 May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. System x3550 M4 Installation and Service Guide...
  • Page 387 • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 User Response Information only;...
  • Page 388 • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes System x3550 M4 Installation and Service Guide...
  • Page 389 May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes. •...
  • Page 390 [arg2] failed to complete. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. May also be shown as 4000008900000000 or 0x4000008900000000 System x3550 M4 Installation and Service Guide...
  • Page 391 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0137 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.
  • Page 392 May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response System x3550 M4 Installation and Service Guide...
  • Page 393 Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Severity Error Serviceable...