Hard Disk Drives - IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual

Table 3. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
The Processor CPU
n Status has Failed with
IERR.
(n = microprocessor number)
The System %1 encountered
a POST Error.
(%1 =
CIM_ComputerSystem.
ElementName)
The System %1 encountered
a POST Error.
(%1 =
CIM_ComputerSystem.
ElementName)
104
System x iDataPlex dx360 M2: Problem Determination and Service Guide
Severity Description
Error A processor failed - IERR condition
has occurred.
Error A POST error has occurred.
(Sensor = Firmware Error)
Error A POST error has occurred.
(Sensor = ABR Status)
Action
1. Make sure that the latest levels
of firmware and device drivers
are installed for all adapters and
standard devices, such as
Ethernet, SCSI, and SAS.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.
2. Run the DSA program for the
hard disk drives and other I/O
devices.
3. (Trained service technician only)
Replace microprocessor n.
(n = microprocessor number)
1. Update the UEFI firmware on
the primary page.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.
2. (Trained service technician only)
Replace the system board.
1. Recover the UEFI firmware
from the backup page:
a. Restart the server.
b. At the prompt, press F3 to
recover the firmware.
2. Update the UEFI firmware to
the latest level.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.