IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 78

Table 2. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
166-906-xxx IMM
201-801-xxx Memory
62
System x iDataPlex dx360 M2: Problem Determination and Service Guide
Test State Description
IMM I2C Test Failed The IMM
indicates a
failure in the
VPD Power
PSOC.
Memory Test Aborted Test canceled:
the server
firmware
programmed
the memory
controller with
an invalid
CBAR address
Action
1. Turn off the system and disconnect it from the
power source. You must disconnect the system
from ac power to reset the IMM.
2. After 45 seconds, reconnect the system to the
power source and turn on the system.
3. Run the test again.
4. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the IMM firmware is at the
latest level. The installed firmware level is
shown in the diagnostic event log in the
Firmware/VPD section for this component. For
more information, see "Firmware updates" on
page 213.
6. Run the test again.
7. Turn off the system and disconnect it from the
power source.
8. (Trained service technician only) Replace the
system board.
9. Reconnect the system to the power source and
turn on the system.
10. Run the test again.
11. If the failure remains, go to the IBM Web site
for more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see "Firmware updates" on page
213.
4. Run the test again.
5. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.