IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 58

Table 2. DSA Preboot messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
089-801-xxx CPU
42
System x iDataPlex dx360 M2: Problem Determination and Service Guide
Test State Description
CPU Stress Aborted Internal
Test program error.
Action
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Make sure that the system firmware is at the
latest level. The installed firmware level is shown
in the diagnostic event log in the Firmware/VPD
section for this component. For more
information, see "Firmware updates" on page
213.
5. Run the test again.
6. Turn off and restart the system if necessary to
recover from a hung state.
7. Run the test again.
8. Replace the following components one at a time,
in the order shown, and run this test again to
determine whether the problem has been solved:
a. (Trained service technician only)
Microprocessor board
b. (Trained service technician only)
Microprocessor
9. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.