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Chapter 2. Introduction
This Problem Determination and Service Guide contains information to help you
solve problems that might occur in your IBM System x iDataPlex
system-board tray (dx360 M2 Type 6380, 7321, and 7323 system-board tray),
System x iDataPlex 2U Flex Chassis (Type 6313, 6385, and 7831 2U chassis), or
System x iDataPlex 3U Chassis (Type 6386 and 7834 3U chassis). It describes the
diagnostic tools that are available, error codes and suggested actions, and
instructions for replacing failing components.
Replaceable components are of three types:
v Consumable parts: Purchase and replacement of consumable parts
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
v Field replaceable unit (FRU): FRUs must be installed only by trained service
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document on the IBM Documentation
CD.
Related documentation
In addition to the printed Important Notices document and this document, the
following documentation for the dx360 M2 system-board tray, 2U chassis, and 3U
chassis is provided in Portable Document Format (PDF) on the IBM Documentation
CD:
v Environmental Notices and User's Guide
v Safety Information
v User's Guide
v Warranty and Support Information
© Copyright IBM Corp. 2011
(components, such as batteries and printer cartridges, that have depletable life)
is your responsibility. If IBM acquires or installs a consumable part at your
request, you will be charged for the service.
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
This document is in PDF on the IBM Documentation CD. It contains translated
environmental notices.
This document contains translated caution and danger statements. Each caution
and danger statement that appears in the documentation has a number that you
can use to locate the corresponding statement in your language in the Safety
Information document.
This document contains general information about how to use, upgrade, and
configure the dx360 M2 system-board tray, the 2U chassis, the 3U chassis, the
System x iDataPlex I/O enclosure (I/O enclosure), and the System x iDataPlex
Storage enclosure (storage enclosure).
This document contains information about the terms of the warranty and getting
service and assistance.
™
dx360 M2
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