IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 59

Table 2. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
089-802-xxx CPU
Test State Description
CPU Stress Aborted System
Test resource
availability error.
Action
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Run the test again.
4. Make sure that the system firmware is at the
latest level. The installed firmware level is
shown in the diagnostic event log in the
Firmware/VPD section for this component. For
more information, see "Firmware updates" on
page 213.
5. Run the test again.
6. Turn off and restart the system if necessary to
recover from a hung state.
7. Run the test again.
8. Make sure that the system firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see "Firmware updates" on
page 213.
9. Run the test again.
10. Replace the following components one at a
time, in the order shown, and run this test
again to determine whether the problem has
been solved:
a. (Trained service technician only)
Microprocessor board
b. (Trained service technician only)
Microprocessor
11. If the failure remains, go to the IBM Web site
for more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
43