IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 87

Table 2. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
215-901-xxx Optical Drive
215-902-xxx Optical Drive
Test State Description
Aborted Drive media is
v Verify
not detected.
Media
Installed
v Read/ Write
Test
v Self-Test
Messages
and actions
apply to all
three tests.
Failed Read
v Verify
miscompare.
Media
Installed
v Read/ Write
Test
v Self-Test
Messages
and actions
apply to all
three tests.
Action
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose or
broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for loose or
broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
71