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A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
Exception: Reseat all hard disk drives and cables; then, run the hard disk drive
If the system-board tray stops during testing and you cannot continue, restart the
system-board tray and try running the diagnostic programs again. If the problem
remains, replace the component that was being tested when the system-board tray
stopped.
Diagnostic text messages
Diagnostic text messages are displayed while the tests are running. A diagnostic
text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration.
Viewing the test log
You can use one of the following methods to access the test log when the tests are
completed:
v From the DSA command line, issue the DSA CLI view command or select
v From the DSA interactive menu, select getextendedresults.
v From the DSA interactive menu, select view to view all of the collected results
v In the DSA GUI, select DSA error log from the System Information page.
You can send the DSA event log file to IBM service and support to aid in diagnosing
the server problems or you can use the DSA CLI copy command to copy the log to
an external USB device.
Diagnostic error codes
The following table describes the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order in which they are listed in the action column.
Important: The DSA diagnostic programs do not support USB CD-ROM drives. If
you run the DSA diagnostic programs while any USB CD-ROM drives are attached,
ignore any optical drive test results that are returned for USB CD-ROM drives.
diagnostic tests again. See "Microprocessor problems" on page 35 for
information about diagnosing microprocessor problems.
Diagnostic Event Log from the DSA graphical user interface (GUI).
and event log data.
41
Chapter 3. Diagnostics
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