IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 40

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
305000A RTC date/time is incorrect
3058001 System configuration invalid
3058004 Three boot failures
3108007 System configuration restored to
default settings
3138002 Boot configuration error
3808000 IMM communication failure
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System x iDataPlex dx360 M2: Problem Determination and Service Guide
Action
1. Adjust the date and time settings in the Setup utility, and
then restart the system-board tray.
2. Reseat the battery.
3. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Battery
b. (Trained service technician only) System board
1. Run the Setup utility, and select Save Settings.
2. Run the Setup utility, select Load Default Settings, and
save the settings.
3. Reseat the following components one at a time in the
order shown, restarting the system-board tray each time:
a. Battery
b. Failing device (if the device is a FRU, then it must be
reseated by a trained service technician only)
4. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. Battery
b. Failing device (if the device is a FRU, then it must be
replaced by a trained service technician only)
c. (Trained service technician only) System board
1. Undo any recent system changes, such as new settings
or newly installed devices.
2. Make sure that the system-board tray is attached to a
reliable power source.
3. Make sure that the operating system is not corrupted.
4. Run the Setup utility, save the configuration, and then
restart the system-board tray.
5. See "Problem determination tips" on page 108.
Information only. This is message is usually associated with
the CMOS battery clear event.
1. Remove any recent configuration changes that you made
in the Setup utility.
2. Run the Setup utility, select Load Default Settings, and
save the settings.
1. Remove power from the system-board tray for 30
seconds, and then reconnect the system-board tray to
power and restart it.
2. Update the IMM firmware.
3. Make sure that the IMM key is seated and not damaged.
4. (Trained service technician only) Replace the system
board.