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Problem
Audio output
Audio is not output
Cause/Check item/Solution
If audio is not output, first check the error code in "7.16.8 Display
device status [MONITOR STATUS]". (The MSD has multiple output
connectors. Find the error code of the output connector that does not
output audio.)
・Error code 1:
Turn "7.8.2 Mute [OUTPUT MUTE]" to "OFF".
・Error code 2:
Ensure that the source device is connected and turned on.
・Error code 3:
Signals are not input. Check [12],[13],[15], and [16].
・Error code 4:
There may be problems in the source device side or HDCP
authentication. Check [12].
・Error code 5:
If the display device or AV amplifier does not support HDCP, only
audio without content protection (such as analog input) is output;
audio is not output when signals with content protection are input.
Some HDMI/DVI devices will check if the connected device
supports HDCP and determines whether to output HDCP signals or
not. As the MSD supports HDCP, audio may not be output if the
MSD is connected to a sink device or AV amplifier that does not
support HDCP. In this case, disable HDCP input from the input
device in "7.5.2 HDCP input enabled/disabled [HDCP INPUT
ENABLE]".
・Error code 6:
There are problems in the input device.
・Error code 7:
LCD monitors may not output compressed audio, such as Dolby
Digital, DTS, and so on. If playing contents with compressed audio
(such as Blu-ray disc), check the audio output setting. Audio
signals output from the source device can be controlled by setting
EDID.
・Error code 8:
Turn "7.8.8 Audio output connector [OUTPUT CONNECTOR]" to
"ON".
・Error code 9:
Set "7.7.2 Output mode [OUTPUT MODE]" to a mode other than
"DVI MODE".
・Error code is not displayed:
Check [12] to [16]. The input device may not be outputting audio.
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MSD-804FD User's Guide
Page
129
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