Acd Overflow Options - NEC SL1100 Programming Manual

SL1100
Level:
SA
(This Program is available for V1.5 or higher)
Description
Program
For each ACD Group (01 ~ 02), use Program 41-08 : ACD Overflow Options to assign the overflow
41 mode (0~9), destination and announcement message types. Delay Announcement functions are not
available for ACD pilot number calls. Each ACD Group can have unique overflow options. The table
below outlines the entry options.
Input Data
Item
No.
01 Overflow Operation
Mode
02 ACD Overflow Desti-
nation
03 Delay Announcemen
Source Type
2-370
ACD Group No.
Item Input Data
0 = No Overflow (None)
1 = Overflow with No An-
nouncement
2 = No Overflow with
First Announcement On-
ly
3 = No Overflow with
First & Second An-
nouncements
4 = Overflow with First
Announcement Only
5 = Overflow with First &
Second Announcement
6 = Not Used
7 = Not Used
8 = No Overflow with
Second Announcement
Only
9 = Overflow with Sec-
ond Announcement Only
0 = No Setting
1 ~ 2 = ACD Group
3 = Overflow Table (Pro-
gram 41-09)
4 = Voice Mail Integra-
tion
5 = System Speed (Pro-
gram 41-08-05)
6 = Incoming Ring
Group (Program
41-08-06)
1 = VRS
2 = InMail
Program 41 : ACD Setup

41-08 : ACD Overflow Options

01 ~ 02
Description
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
Assign the overflow mode (0 ~ 9), destina-
tion and announcement message types.
Delay Announcement functions are not
available for ACD pilot number calls. Each
ACD Group can have unique overflow op-
tions.
Program 41 : ACD Setup
ISSUE 6.0
Default
0
0
1