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- 18Issue
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19Chapter 1 Introduction to Desktop Applications
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25Chapter 2 Installation
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55Chapter 3 Toolbar Functions
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- 56Answer
- 56Hold
- 56Transfer
- 57Hang up
- 58Dial
- 58Dial - Start
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- 59Conference
- 61Park
- 61Unpark
- 62Barge in
- 65Call Forward
- 67Add Note
- 68Directory View
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- 71Search Area
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- 78Call Log View
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83Chapter 4 Outlook Add-In
- 87Conference
- 89Transfer
- 91End Call
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93Chapter 5 Desktop Registration and Softphone Override
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97Chapter 6 Desktop Application Startup
- 97Section 1 Full Window Mode
- 100Active Call List
- 101BLF/DSS Area
- 101BLF/DSS Tabs
- 102BLF/DSS Layout
- 103Speed Dial Tab
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105Chapter 7 Application Level Configuration