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SL1100
Networking Manual
NDA-31190
Issue 6.0

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Chapters

   Summary of Contents for NEC SL1100

  • Page 1

    SL1100 Networking Manual NDA-31190 Issue 6.0...

  • Page 3

    NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation.

  • Page 5: Table Of Contents

    Table of Contents ___________________________________________________________________________________ SL1100 Chapter 1 Introduction Section 1 General Overview..............1-1 Section 2 Common Terms..............1-1 Chapter 2 General Information Section 1 Voice Over IP ................2-1 Chapter 3 IP Networking Section 1 Introduction ................3-1 Section 2 IP Trunks.................

  • Page 6

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ Section 4 Testing the NEC SL1100 Network Connection ....4-6 Chapter 5 Programming Section 1 Before You Start Programming ........... 5-1 Section 2 How to Enter Programming Mode........5-2 Section 3 How to Exit Programming Mode .......... 5-3 Section 4 Using Keys to Move Around in the Programs ....

  • Page 7

    Layer 3 QoS ..................6-20 IP Precedence ................... 6-22 Diffserv (Differentiated Service) ............6-23 Comparison of IP Precedence and Diffserv Values ......6-24 Programming QoS in the NEC SL1100 System ........ 6-27 6.7.1 Marking Voice Traffic - Program 84-10-XX ........6-27 6.7.2 NEC SL1100 Voice Protocols ............

  • Page 8

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ 6.7.3 Configuring Diffserv ............... 6-28 6.7.4 Configuration Examples for Classification and Queuing ....6-29 Section 7 Port Designations ..............6-31 Chapter 7 SIP Trunking Section 1 VoIP..................7-1 Section 2 IP Networking................. 7-1 Section 3 SIP Trunking................

  • Page 9

    NEC SL1100 Issue 6.0 __________________________________________________________________________________ Quality of Service (QoS) ..............7-9 Registration ..................7-9 5.9.1 Registration Process ................ 7-9 5.9.2 Registration Recover Process ............7-9 Section 6 SIP Trunk Programming ............7-10 SIP Trunk Basic Setup ..............7-10 IP DSP Resource ................7-13 SIP Caller ID ..................

  • Page 10

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ DR700 IP Multiline Telephones ............9-2 Conditions .................... 9-3 LAN Connection .................. 9-4 Section 3 Providing Power ..............9-5 Local Power ..................9-5 Power Over Ethernet (PoE) ..............9-5 Section 4 Peer-to-Peer ................9-6 Section 5 Programming .................

  • Page 11

    NEC SL1100 Issue 6.0 __________________________________________________________________________________ Section 12 Firmware Upgrade Procedure..........9-16 12.1 Manually Upgrading Firmware ............9-16 12.2 Checking the Firmware Version ............9-17 12.3 Upgrading Automatically ..............9-17 Section 13 IP Station (SIP Multiline Telephone)........9-18 13.1 Description ..................9-18 13.2...

  • Page 12

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ Section 14 NAPT ..................9-71 14.1 Introduction ..................9-71 14.2 SL1100 Requirements ............... 9-73 14.2.1 Main Software ................9-73 14.2.2 Hardware ..................9-73 14.2.3 Capacity ..................9-73 14.3 Installation ..................9-73 14.3.1 Settings for terminals ..............9-73 Section 15 Conditions ................

  • Page 13

    2.2.9 NTP Time Server ............... 10-16 SIP Phone Example ................. 10-17 Chapter 11 NAPT Section 1 NAPT ..................11-1 Introduction ..................11-1 SL1100 Requirements ............... 11-3 1.2.1 Main Software ................11-3 1.2.2 Hardware ..................11-3 1.2.3 Capacity ..................11-3 1.2.4 License ..................

  • Page 14

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ Section 2 System Capacity ..............13-3 Section 3 Network Requirements............13-4 Section 4 Quality of Service Settings (QOS)........13-5 Section 5 IP Precedence ..............13-5 Section 6 Diffserv ................. 13-7 Conditions ..................13-8 Section 7 Guide to Feature Programming........

  • Page 15

    Figure 4-1 Example Configuration 1 - Existing Network with Static IP Address ......4-4 Figure 4-2 Example Configuration 1 - Adding the NEC SL1100 KSU to the Network ....4-5 Figure 4-3 Testing the Network Connection ................4-6 Figure 6-1 Layer 2 Diagram (802.1Q) ..................

  • Page 16

    RTP - Voice Packets ....................9-39 Figure 9-22 SIP - Signaling Packets .................... 9-39 Figure 9-23 NEC SL1100 Network Example No. 1 ..............9-44 Figure 9-24 NEC SL1100 Network Example No. 2 ..............9-45 Figure 9-25 IP System Operation Setup ..................9-47 Figure 9-26 System Data 10-12: CD CP00 Network Setup ............

  • Page 17

    NEC SL1100 Issue 6.0 ___________________________________________________________________________________ Figure 13-2 IP Precedence ......................13-6 Figure 13-3 Setup Example ......................13-8 Figure 13-4 Programming Example ................... 13-36 ___________________________________________________________________________________ Networking Manual xiii...

  • Page 18

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ____________________________________________________________________________________ List of Figures...

  • Page 19: Section 2 Common Terms

    List of Tables ___________________________________________________________________________________ SL1100 Table 1-1 Common Terms and Associated Abbreviations .............. 1-1 Table 2-1 VoIP Specifications ......................2-1 Table 5-1 Keys for Entering Data ....................5-4 Table 5-2 Keys for Entering Names ....................5-5 Table 5-3 Softkey Display Prompts ....................5-7 Table 6-4 Type of Service Field (IP Precedence - i Ref.

  • Page 20

    Issue 6.0 NEC SL1100 ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Tables...

  • Page 21: Chapter 1 Introduction

    Introduction ENERAL VERVIEW ECTION This manual provides information for networking for the NEC SL1100 system. OMMON ERMS ECTION The following terms and the associated abbreviations or alternate nomenclature may be found throughout this document. Table 1-1 Common Terms and Associated Abbreviations...

  • Page 22

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 1 - 2 Introduction...

  • Page 23: Chapter 2 General Information

    This can reduce costs and allow the use of NEC SL1100 telephones in locations that would not normally be supported by multiline telephones.

  • Page 24: Section 2 Programming

    Issue 6.0 NEC SL1100 Table 2-1 VoIP Specifications (Continued) Category Feature Notes G.711 µ-law/A-law G.729a G.722 VoCoder G.723 G.726 iLBC Jitter Buffer Size Set by system programming RTP Length Set by system programming Echo Canceller Tail Set by system programming...

  • Page 25: Chapter 3 Ip Networking

    Service (QoS) initiatives, all of which are controlled by the network and Internet Service Providers. Because these variables are not in NEC control, it cannot guarantee the performance of the user’s IP-based remote voice solution. Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.

  • Page 26: Configure Ip Trunks

    VoIP daughter board ports are allotted in accordance with the number of Licensed ports for the particular IP Application. The NEC SL1100 system now has the required information about the remote destinations and the configuration is complete. The only remaining task is to configure F-Route to route calls to remote destinations via the IP trunks.

  • Page 27: Chapter 4 General Ip Configuration

    General IP Configuration Enhancements With SL1100 Version 1200 (V1.20) and VoIP daughter board installed, half duplex connections are not supported. For troubleshooting purposes, a managed switch capable of port mirroring is required to capture packet data from the SL1100 VoIPDB Ethernet port.

  • Page 28: Network Addressing Overview

    Issue 6.0 NEC SL1100 ETWORK DDRESSING VERVIEW ECTION Before connecting the system to a data network, it is necessary to obtain the relevant IP Addressing information. This information is supplied by the IT Manager or Network Administrator at the customer site.

  • Page 29: Dhcp

    Network control may be easier with DHCP as there is no need to assign and program individual IP addresses for the LAN equipment. To use a dynamic IP address, a DHCP server must be provided. The SL1100 can be configured to be the DHCP server for the customers network. Before the DHCP server in the SL1100 can be enabled, the DHCP client function must first be disabled.

  • Page 30

    192.168.1.32 Figure 4-1 Example Configuration 1 - Existing Network with Static IP Address Assume that a NEC SL1100 is added to the existing data network. The Network Administrator (or IT Manager) should provide the following: IP Address (for the CPU-B1) ...

  • Page 31: Figure 4-2 Example Configuration 1 - Adding The Nec Sl1100 Ksu To The Network

    Figure 4-2 Example Configuration 1 - Adding the NEC SL1100 KSU to the Network. WAN, Internet, etc. NEC SL1100 KSU with CPU Installed Router (Default Gateway) 192.168.1.254 Switch 192.168.1.200 192.168.1.50 192.168.10.11 192.168.1.10 192.168.1.32 Figure 4-2 Example Configuration 1 - Adding the NEC SL1100 KSU to the Network Networking Manual 4 - 5...

  • Page 32: Testing The Nec Sl1100 Network Connection

    ONNECTION ECTION To test the NEC SL1100 network connection, it is possible to use the ICMP (Internet Control Message Protocol) Ping command. This basically sends a small amount of data from one device to another and then waits for a reply. This test confirms that the IP addressing and physical connection are good.

  • Page 33: Chapter 5 Programming

    ECTION This chapter provides you with detailed information about the NEC SL1100 program blocks that may be required to connect the NEC SL1100 to a data network and to configure the VoIP function. The configuration and programming examples, found in the earlier chapters, can be a useful reference when programming the data.

  • Page 34: How To Enter Programming Mode

    Issue 6.0 NEC SL1100 Telephone Programming Instructions shows how to enter the program data into system memory. For example: To enter the programming mode: 15-07-01 15-07-01 KY01 = *01  Dial 150701 from the telephone dial pad. See the message 15-07-01 TEL on the first line of the telephone display.

  • Page 35

    NEC SL1100 Issue 6.0 Dial the system password + Hold. Refer to the following table for the default system passwords. To change the passwords, use 90-02: Programming Password Setup. User Password Level Programs at this Level Name 12345678 sltech 2 (IN)

  • Page 36: Table 5-1 Keys For Entering Data

    Issue 6.0 NEC SL1100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 5-1 Keys for Entering Data Keys for Entering Data Use this key...

  • Page 37: Programming Names And Text Messages

    NEC SL1100 Issue 6.0 Table 5-1 Keys for Entering Data (Continued) Keys for Entering Data Use this key... When you want to...  Scroll forward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).

  • Page 38

    OFTKEYS ROGRAMMING ECTION Each NEC SL1100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.

  • Page 39: Section 8 Programs

    Move back through the available program options. Move forward through the available program options. ROGRAMS ECTION This sections describes the programs used to connect the NEC SL1100 to a data network and to configure the VoIP functions. Networking Manual 5 - 7...

  • Page 40: Cpu Network Setup

    Issue 6.0 NEC SL1100 Program 10 : System Configuration Setup 10-12 : CPU Network Setup Level: Description Use Program 10-12 : CPU Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC settings are changed, the system must be reset for the changes to take affect.

  • Page 41

    NEC SL1100 Issue 6.0 Input Data (Continued) Item Item Input Data Default Description Time Zone 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the offset (-5 hours) from Greenwich Mean Time (GMT) time. Then enter its respective value. For...

  • Page 42

    Issue 6.0 NEC SL1100 Input Data (Continued) Item Item Input Data Default Description Subnet 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for VoIPDB. Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0...

  • Page 43: In-dhcp Server Setup

    NEC SL1100 Issue 6.0 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13 : In-DHCP Server Setup to setup the DHCP Server built into the CPU-B1 card. Input Data Item Item Input Data...

  • Page 44: Managed Network Setup

    Issue 6.0 NEC SL1100 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.

  • Page 45: Client Information Setup

    NEC SL1100 Issue 6.0 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.

  • Page 46: Option Information Setup

    Issue 6.0 NEC SL1100 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item...

  • Page 47

    NEC SL1100 Issue 6.0 Input Data (Continued) Item Item Input Data Default Download Protocol Code number 0~255 43 (Fixed) Set Download Protocol used Sub code number for AutoConfig (for DT700 Series). 1 = FTP 2 = HTTP Code number 0~255...

  • Page 48

    Issue 6.0 NEC SL1100 Input Data (Continued) Item Item Input Data Default SIP Server (Domain Name) Code number 0~255 120 (Fixed) No setting Maximum 20 character strings FTP Server Code number 0~255 141 (Fixed) IP address 0.0.0.0 ~ 126.255.255.254 0.0.0.0 128.0.0.1 ~ 191.255.255.254...

  • Page 49

    NEC SL1100 Issue 6.0 Conditions None Feature Cross Reference Voice Over Internet Protocol (VoIP)  Networking Manual 5 - 17...

  • Page 50: Voip Dsp Resource Selection

    Issue 6.0 NEC SL1100 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIPDB card. Input Data...

  • Page 51: Netbios Setting

    Issue 6.0 Program 10 : System Configuration Setup 10-62 : NetBIOS Setting Level: Description Use Program 10-62 : NetBIOS Setting to enable or disable the SL1100 to use NetBIOS for connection with PCPro and Web Pro Input Data Item Item...

  • Page 52: Dhcp Client Setting

    Program 10 : System Configuration Setup 10-63 : DHCP Client Setting Level: Description Use Program 10-63 : DHCP Client Setting to enable or disable the SL1100 to receive its IP Addressing information from a DHCP server. Input Data Item Item...

  • Page 53: Program 20 : System Option Setup

    NEC SL1100 Issue 6.0 Program 20 : System Option Setup 15-05 : IP Telephone Terminal Basic Data Setup Level: Description Use Program 15-05 : IP Telephone Terminal Basic Data Setup to set up the basic settings for an IP telephone.

  • Page 54

    Issue 6.0 NEC SL1100 Item Related Item Input Data Default Description Program 0 = Not Used 15-05-01 IP Duplication For an adapter with one IP Allowed Group address coming into it but 1 = Group 1 multiple extensions off of it.

  • Page 55

    NEC SL1100 Issue 6.0 Item Related Item Input Data Default Description Program 0 = Not Ringing Alarm Tone during 1 = Ringing conversation (RTP packet loss alarm) LAN Side IP 0.0.0.0~255.255.255.255 0.0.0.0. Read-only Address of Terminal Encryption 0 = Off...

  • Page 56

    Issue 6.0 NEC SL1100 Conditions 15-05-04 – Nickname must be unique in the system.  Feature Cross Reference None Voice Over Internet Protocol (VoIP)  5 - 24 Programming...

  • Page 57: Vlan Setup

    NEC SL1100 Issue 6.0 Program 84 : Hardware Setup for VoIP 84-09 : VLAN Setup Level: Description Use Program 84-09 : VLAN Setup to set up the VLAN data. Input Data Item Item Input Data Default VLAN 0 = Disable (Off)

  • Page 58: Tos Setup

    Issue 6.0 NEC SL1100 Program 84 : Hardware Setup for VoIP 84-10 : ToS Setup Level: Description Use Program 84-10 : ToS Setup to set up the Type of Service data. Input Data Protocol Type 1 = Networking 2 = RTP/RTCP...

  • Page 59

    NEC SL1100 Issue 6.0 Conditions The system must be reset for these program options to take affect.  Feature Cross Reference Voice Over Internet Protocol (VoIP)  Networking Manual 5 - 27...

  • Page 60: Program 90 : Maintenance Program

    Issue 6.0 NEC SL1100 Program 90 : Maintenance Program 90-23 : Deleting Registration of IP Telephones Level: Description (This program is available only via telephone programming and not through PC Programming). Use Program 90-23 : Deleting Registration of IP Telephones to delete the registered IP telephone from the system.

  • Page 61: Firmware Information

    NEC SL1100 Issue 6.0 Program 90 : Maintenance Program 90-34 : Firmware Information Level: Description Use Program 90-34 : Firmware Information to list the package type and firmware cards installed in the system. Input Data Slot No. Item Item Display Data...

  • Page 62: Issue

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 5 - 30 Programming...

  • Page 63: Section 2 Qos

    Cisco, etc.) has slightly different methods of implementing QoS and these are not discussed in this document. This chapter provides an overview to classify voice traffic on the NEC SL1100 so that the network equipment can impose QoS. QoS Definitions This section lists common definitions used with QoS for VoIP.

  • Page 64

    Issue 6.0 NEC SL1100 the call quality is usually considered poor. It is also important to remember that packets can get lost. IP is a best effort networking protocol. This means the network tries to get the information there, but there is no guarantee.

  • Page 65: Voice Quality Improvements

    NEC SL1100 Issue 6.0 walkie-talkie phenomenon caused when two sides of a conversation have significant latency. NEC SL1100 incorporates a Jitter Buffer to avoid these problems. Packet Loss During a voice transmission, loss of multiple bits or packets of stream may cause an audible pop that can become annoying to the user.

  • Page 66: Types Of Classifications For Traffic For Qos

    The down side to this is that most networks may not have these services available, where Ethernet is very widely used. This is usually outside the control of the installer and therefore NEC strongly advises users to do more research on other layer 2 protocols before trying to implement them in their voice network.

  • Page 67: Figure 6-1 Layer 2 Diagram (802.1q)

    NEC SL1100 Issue 6.0 using layer 2 classes of service (CoS) settings in the User Priority bits of the 802.1Pq header. Refer to Program 84-09 : VLAN Setup on page 5-30 for information for VLAN configuration. Layer 2 802.1Q/p PREAM...

  • Page 68: Section 4 Firewalls And Nat

    Issue 6.0 NEC SL1100 DSL, C NTERNET ASED ONNECTIONS ABLE ECTION Internet-based connections are becoming increasingly popular. This is mainly due to the speed and cost of xDSL and cable modem connections. For data applications, these types of connection are generally acceptable. For Voice over IP applications several issues should be taken into consideration.

  • Page 69: Understanding The Infrastructure

    – but once the data has exited the local router/cable modem it is at the mercy of the Internet. When implementing NEC SL1100 IP over Internet based connections it is very important that these factors are considered, and that the customer is made aware that neither the installer nor NEC are held responsible for any quality issues experienced.

  • Page 70: Firewall Integration

    A list of these ports is shown below, however it should be noted that the preferred solution would be to allow all ports on the NEC SL1100 device to be open, or to place the NEC SL1100 outside of the firewall.

  • Page 71: Virtual Private Network (vpn) Tunnelling

    NEC SL1100 Issue 6.0 NEC SL1100 Applications Rx Port Programming Realtime Transport Control 10021~10083 84-26-02 Protocol (RTCP) Virtual Private Network (VPN) Tunnelling A Virtual Private Network is a private data network that maintains privacy through using a tunneling protocol and security procedures. Allowing for remote networks (including VoIP devices), which reside behind NATs and/or Firewalls to communicate freely with each other.

  • Page 72: Figure 6-2 Virtual Private Network (vpn) Example

    Issue 6.0 NEC SL1100 The diagram below is example of how a VPN tunnel may be implemented. The red lines in the diagram show the tunnels that are created through the Internet. Each network can connect to the others as though they are connected with private connections (kilostream, etc.), without the issues...

  • Page 73: Section 5 Codec And Bandwidth

    LAN do not impair the quality of the voice traffic. (Refer to Section 2 QoS on page 6-1). NEC strongly recommends that any VPN hardware used for VoIP has the  facility to prioritize voice traffic. CODEC...

  • Page 74

    For G.729 and G.711 the frame length is 10ms and for G.723 the frame length is 30ms. It is possible to configure the packet size in the NEC SL1100 programming. To do this, we tell the NEC SL1100 how many frames to encapsulate into each packet for transmission.

  • Page 75: Bandwidth

    NEC SL1100 Issue 6.0 Bandwidth The bandwidth required for VoIP calls depends on several factors, including: Number of simultaneous calls  CODEC used  Frame Size  Data Networking Protocol used  The more frames encapsulated into each packet, the less bandwidth is required.

  • Page 76: Figure 6-3 Network Bottleneck Example

    Issue 6.0 NEC SL1100 Not all network hardware supports QoS and each manufacturer has their own methods of implementing QoS. The explanations below are as generic as possible. The installer/maintainer of the data network should be familiar with the QoS characteristics of their equipment and should be able to configure the equipment accordingly.

  • Page 77: Figure 6-4 Voice And Data Network Implementation

    NEC SL1100 Issue 6.0 For most data applications this packet loss/delay is not critical. For example, a delay of one to five seconds to transmit an email is imperceptible. When VoIP is implemented, this loss/delay has a massive impact on the voice quality.

  • Page 78: Figure 6-5 Priority Queuing On Voice And Data Networks

    Issue 6.0 NEC SL1100 After the router is configured for QoS, it examines incoming packets and allocates a priority to the packet. Figure 6-5 Priority Queuing on Voice and Data Networks shows the affect priority queuing has on voice and data networks. The packets arrive randomly.

  • Page 79: Figure 6-6 Protocol Structure For Layer 2 Qos

    Source Addresses (SA) - The SA field identifies the sending station. Tag Protocol Identifier (TPID) - The defined value of SL1100 in hex. When a frame has the EtherType equal to SL1100, this frame carries the tag IEEE 802.1Q / 802.1P.

  • Page 80

    Issue 6.0 NEC SL1100 User Priority - Defines user priority, giving eight priority levels. IEEE 802.1P defines the operation for these three user priority bits. CFI - Canonical Format Indicator is always set to zero for Ethernet switches. CFI is used for compatibility reason between Ethernet type network and Token Ring type network.

  • Page 81

    NEC SL1100 Issue 6.0 Ethernet Frame Example - Layer 2 QoS Enabled (Continued) Networking Manual 6 - 19...

  • Page 82: Figure 6-7 Layer 3 Qos Example

    It is an end-to-end process and requires configuration on all networking devices. Packet Marking is the first step in this process and is often the only step that the NEC dealer performs. Protocol Structure - IP/Pv4 Header (Internet Protocol Version 4) 4 Bits...

  • Page 83

    NEC SL1100 Issue 6.0 Listed below are the fields used in Figure 6-7 Layer 3 QoS Example. Version – the version of IP currently used. IP Header Length (IHL) – datagram header length. Points to the beginning of the data. The minimum value for a correct header is 5.

  • Page 84: Table 6-4 Type Of Service Field (ip Precedence - I Ref. Rec 1349)

    Issue 6.0 NEC SL1100 IP Precedence IP Precedence is a QoS method that combines a priority value with different on/off parameters; Delay, Throughput, Reliability and Cost. The MBZ (Must be Zero) bit is not used. Using the ToS bits, you can define up to eight classes of service. Other devices configured throughout the network can then use these bits to determine how to treat the packet in regard to the type of service to grant it.

  • Page 85: Table 6-5 Diffserv Parameters

    NEC SL1100 Issue 6.0 Diffserv (Differentiated Service) Differentiated Services (Diffserv) uses the ToS field in an IP header. Diffserv is now commonly used instead of IP Precedence (refer to 6.4 IP Precedence on page 6-22) as it provides greater flexibility. This method uses six bits of the ToS field to determine the priority –...

  • Page 86: Table 6-6 Ip Precedence And Diffserv Values Comparison

    Issue 6.0 NEC SL1100 Ethernet Frame Example - Containing one RTP (Speech) Packet (Continued) Comparison of IP Precedence and Diffserv Values As stated earlier, IP Precedence and Diffserv use the same 8-bit ToS field in the IP header to mark packets. It is possible to have the same ToS value for either method which means that the two methods can work alongside each other.

  • Page 87

    NEC SL1100 Issue 6.0 Table 6-6 IP Precedence and Diffserv Values Comparison DSCP DSCP Description Decimal Binary Precedence 000000 Class Selector 0 000001 000010 000011 000100 000101 000110 000111 001000 Class Selector 1 001001 001010 AF11 (Assured Forwarding) 001011 001100...

  • Page 88

    Issue 6.0 NEC SL1100 Table 6-6 IP Precedence and Diffserv Values Comparison (Continued) DSCP DSCP Description Decimal Binary Precedence 011100 AF32 (Assured Forwarding) 011101 011110 AF33 (Assured Forwarding) 011111 100000 Class Selector 4 100001 100010 AF41 (Assured Forwarding) 100011 100100...

  • Page 89: Programming Qos In The Nec Sl1100 System

    6.7.2 NEC SL1100 Voice Protocols The NEC SL1100 system supports the following types of VoIP traffic. Number Protocol Type Description H.323...

  • Page 90: Configuring Diffserv

    Issue 6.0 NEC SL1100 6.7.3 Configuring Diffserv Use Program 84-10-10 to select the logic for marking the ToS field. The choices are: Number ToS Mode Programs Enabled None – ToS bits are: 00000000 None 84-10-02 Priority – 0=Lowest ~ 7=Highest...

  • Page 91: Figure 6-8 Common Network With Cisco Router

    This sample configuration is provided as a common scenario. It is a good example of how QoS can be implemented on a router. NEC does not endorse or provide support on any third party equipment unless it is supplied by NEC. 192.168.1.50 192.168.2.50...

  • Page 92: Table 6-7 Cisco Router Configuration Example

    Issue 6.0 NEC SL1100 Table 6-7 Cisco Router Configuration Example Configuration Example Explanation: Defines a Class Map called VoIPClass. Matches any packets that have the ToS field set to IP Precedence 5 / DSCP 40 and assigns them to VoIPClass.

  • Page 93

    SIP Trunk SIP Trunk Signaling 5060 SIP Trunk Voice 10020~10083 3rd Party SIP SIP SLT Signaling 5070 SIP SLT Voice 10020~10083 NEC Proprietary SIP (SIP MLT) SIP MLT Signaling 5080 and 5081 SIP MLT Voice 10020~10083 Networking Manual 6 - 31...

  • Page 94

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 6 - 32 Network Design Considerations...

  • Page 95: Section 1 Voip

    Quality of Service (QoS) initiatives, all of which are controlled by the network and Internet Service Providers. Because these variables are not in NEC control, it cannot guarantee the performance of the user’s IP-based remote voice solution. Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.

  • Page 96: Section 3 Sip Trunking

    SIP (Session Initiation Protocol) is used for Voice over IP. It is defined by the IETF (Internet Engineering Task Force) in RFC2543 and RFC3261. SIP trunking is the term used for linking a PBX, such as the NEC SL1100 system, to the public telephone network by means of VoIP. This provides the ability for users to place and receive communications and services from any location and for networks to identify the users wherever they are located.

  • Page 97: Figure 7-1 Common Ip Network Using Nec Sl1100 Sip Trunk

    SIP Server is then removed or not used, the entries in Program 10-29-xx must be set back to their default settings. Even if Program 10-29-01 : SIP Proxy Setup – Outbound Proxy is set to 0, the NEC SL1100 system checks the settings in the remaining 10-29 programs. Networking Manual...

  • Page 98

    Two carriers must be connected using a single route. The system  only supports one gateway. Only one DNS server can be set for the SL1100 to connect to two  different SIP Carriers. The NEC SL1100 system restricts an outgoing call under the ...

  • Page 99: Supported Protocols

    SIP Trunking. General Information The NEC SL1100 SIP Trunks behave like some SIP User Agents (UA). UA is the client application used with a particular network protocol. The NEC SL1100 provides a maximum of 32 register IDs and can register these IDs with any SIP server.

  • Page 100: Supported Sip Methods

    Issue 6.0 NEC SL1100 Supported SIP Methods The following SIP methods are supported with the NEC SL1100 system: REGISTER  INVITE   CANCEL   PRACK  Response 1xx 2xx, 3xx, 4xx, 5xx, 6xx  The following features are available: Support the 401 response for the Initial Invite ...

  • Page 101: Supported Codec

    The functions in this section are supported by NEC SL1100 SIP Trunking. Address Resolution If using any SIP Proxy Server, the NEC SL1100 always sends messages to an external SIP server. If not using any SIP Proxy Server, the NEC SL1100 uses the internal address table (Program 10-23 : SIP System Interconnection Setup).

  • Page 102: Caller Id

    NEC SL1100 blocks outgoing calls with SIP trunks. All SIP trunk ports are placed into a busy status. If the NEC SL1100 has trunk groups that include both SIP trunks and ISDN trunks, and all SIP trunks are busy, a user can make an outgoing call using an ISDN trunk as a bypass.

  • Page 103: Network Address Port Translation (napt)

    NEC SL1100 Issue 6.0 Network Address Port Translation (NAPT) NEC SL1100 SIP trunk can pass through a NAPT router. The related system data is – Program 10-12-06 : CPU-B1 Network Setup NAPT Router (On/Off) – (do not Program 10-12-07 : CPU-B1 Network Setup NAPT Router IP Address set with a dynamic router IP address).

  • Page 104

    Issue 6.0 NEC SL1100 The recover timer is either five minutes or 30 minutes. Typically, five minutes is used. SIP T RUNK ROGRAMMING ECTION SIP Trunk Basic Setup Program/ Description/ Assigned Data Comments Item No. Selection 10-28-01 SIP System Information 64 characters maximum Define the domain name.

  • Page 105

    NEC SL1100 Issue 6.0 Program/ Description/ Assigned Data Comments Item No. Selection 10-29-14 SIP Server Information 0 = Default Define the SIP Carrier Choice. Setup – SIP Carrier Choice 1 = Carrier A 2 = Carrier B 3 = Carrier C...

  • Page 106: Section 6 Sip Trunk Programming

    SIP trunk programming, 1 = VRS (second dial tone if refer to the Direct Inward Dialing (DID) no VRS installed) feature in the NEC SL1100 Features and Specifications Manuals and the 2 = DISA NEC SL1100 Programming Manual for 3 = DID detailed information.

  • Page 107: Ip Dsp Resource

    NEC SL1100 Issue 6.0 IP DSP Resource If any IP Address or NIC settings are changed, the system must be reset  for the changes to take affect. Program/Item Description/ Assigned Data Comments Selection VoIPDB Configuration – 0 ~ 32...

  • Page 108

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 22-02-01 Incoming Call Trunk Setup 0 = Normal Set the feature type for the trunk you are programming. 1 = VRS (second dial tone if no VRS installed) (Second dial tone for option 1 if...

  • Page 109: Sip Caller Id

    NEC SL1100 Issue 6.0 SIP Caller ID Program/Item Description/ Assigned Data Comments Selection 14-01-24 Basic Trunk Data Setup – 0 = Disable Enable/Disable the Trunk-to- Trunk Outgoing Caller ID Trunk-to-Trunk Outgoing 1 = Enable Through Mode. This option Caller ID Through Mode...

  • Page 110: Sip Codec Trunk

    Issue 6.0 NEC SL1100 SIP CODEC Trunk Program/Item Description/ Assigned Data Comments Selection 84-13-01 SIP Trunk CODEC 1 = 10ms Set the G.711 Audio Frame Number. Information Basic Setup – 2 = 20ms G.711 Audio Frame Number 3 = 30ms...

  • Page 111

    NEC SL1100 Issue 6.0 Program/Item Description/ Assigned Data Comments Selection 84-13-06 SIP Trunk CODEC 0 ~ 255ms Set the maximum G.711 Jitter Information Basic Setup – Buffer. G.711 Jitter Buffer (max) Default is 80 Version 5.0 or higher: Select SIP ...

  • Page 112

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 84-13-11 SIP Trunk CODEC 0 ~ 300ms Set the maximum G.729 Jitter Information Basic Setup – Buffer. G.729 Jitter Buffer (max) Default is 80 Version 5.0 or higher: Select SIP ...

  • Page 113

    NEC SL1100 Issue 6.0 Program/Item Description/ Assigned Data Comments Selection 84-13-18 SIP Trunk CODEC Entries 1 ~ 30 (-19dBm~10dBm) Set the VAD (voice activity Information Basic Setup – detection) threshold. 1 = -19dB (-49dBm) VAD Threshold 20 = 0dB (-30dBm)

  • Page 114

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 84-13-32 SIP Trunk CODEC 0 = Disable Determine the DTMF setup. Information Basic Setup – 1 = RFC2833 DTMF Relay Mode Default is 0 Version 5.0 or higher: Select SIP ...

  • Page 115

    NEC SL1100 Issue 6.0 Program/Item Description/ Assigned Data Comments Selection 84-13-38 Number of G.726 Audio 1 = 10ms Frames 2 = 20ms 3 = 30ms 4 = 40ms Default is 3 Version 5.0 or higher: Select SIP  Profile 1-2.

  • Page 116

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 84-13-50 SIP Trunk CODEC 0 = Disable Set the FAX Relay Mode. Information Basic Setup – 1 = T.38 FAX Relay Mode 2 = Path Through Default is 0 Version 5.0 or higher: Select SIP ...

  • Page 117: Sip Dns Setup

    NEC SL1100 Issue 6.0 Program/Item Description/ Assigned Data Comments Selection 84-13-58 SIP Trunk CODEC 0 = (Local) Receive TCF signal Information Basic Setup – by VoIPDB TCF Handling Method 1 = (Network) Through TCF signal to external FAX Default is 1 Version 5.0 or higher: Select SIP...

  • Page 118: Sip System Interconnection Setup

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 10-29-10 SIP Server Information 0 ~ 65535 Define the DNS Transport port. Setup – DNS Port Number Default is 53 Version 5.0 or higher: SIP Profile  Data 1 is used.

  • Page 119: Sip Protocol

    1 ~ 65535 84-14-06 Set the SIP UA (User Authorized) Trunk port number Setup – SIP Trunk Port (Receiving Transport for NEC Number SL1100 SIP). Default is 5060 = Profile 1 5062 = Profile 2 Version 5.0 or higher: Select SIP ...

  • Page 120: Sip Server Information Setup

    Program 10-29-xx must be set back to their default settings. Even if 10-29-01 is set to 0, the Default is 0 NEC SL1100 still checks the settings in the remaining 10-29 Version 5.0 or higher: Select SIP  programs.

  • Page 121: Sip Registrar Setup

    Version 5.0 or higher: Select SIP  Profile 1-2. 10-29-12 SIP Server Information 64 characters maximum Define the Proxy Domain Name (NEC SL1100 domain name). Setup – Proxy Domain Name Default not assigned Version 5.0 or higher: Select SIP  Profile 1-2.

  • Page 122

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 10-29-06 SIP Server Information 0.0.0.0 ~ 126.255.255.254 Define the Registrar IP Address. Setup – Registrar IP The carrier may provide an IP 128.0.0.1 ~ 191.255.255.254 address. In most cases, a domain...

  • Page 123: Sip Trunk Registration Information Setup

    NEC SL1100 Issue 6.0 6.11 SIP Server Status Program/ Description/ Assigned Data Comments Item No. Selection 90-10-01 System Alarm Alarm 14 - CPU-LAN Link Error (IP Layer 1) Define alarms 14 and 60. Setup – Alarm Type Assign a Major or Minor alarm status for the LAN link.

  • Page 124: Sip Upnp

    Issue 6.0 NEC SL1100 Program/Item Description/ Assigned Data Comments Selection 10-36-04 SIP Trunk Registration 32 characters maximum Define the authentication Information Setup – password. Authentication Password Default not assigned Version 5.0 or higher: Select SIP  Profile 1-2. 6.13 SIP UPnP...

  • Page 125: Dhcp Client

    DHCP Client DHCP C LIENT ECTION Warning: When the VoIPDB is installed on the CPU, the built-in LAN port on the CPU becomes disabled. Only the LAN port on the VoIPDB is operational. DHCP Client will access an external DHCP server every time the LAN cable is connected to the CPU/VoIPDB, or when the system is powered up.

  • Page 126

    Issue 6.0 NEC SL1100 While the system accesses the DHCP Server, to receive IP Addressing  information, the CPU RUN LED flashes as follows. If the system fails to receive an IP Address from the DHCP Server, the system uses the IP Address assigned in PRG 10-12.

  • Page 127

    NEC SL1100 Issue 6.0 Guide to Feature Programming Level Program Program Name Description/Comments Assigned Data Number 10-63-01 DHCP Client Mode Enable/disable the DHCP Client 0 = Disable  feature. 1 = Enable (default = 1) 10-12-01 IP Address - CPU Assigns the IP address of the CPU 192.168.0.10...

  • Page 128

    Issue 6.0 NEC SL1100 Level Program Program Name Description/Comments Assigned Data Number 10-12-10 CPU Network Setup – Subnet Define the Media Gateway Subnet 128.0.0.0 Mask-VoIPDB Mask Address. 192.0.0.0 224.0.0.0 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0...

  • Page 129: Figure 8-1 Dhcp - Set Predefined Options

    ECTION The example below shows the necessary steps to add options to a Windows 2003 server so that the server will provide the IP Address of the SL1100 (PRG 10-12-09). Figure 8-1 DHCP - Set Predefined Options In the DHCP Server, right click on the actual server and select Set Predefined Options.

  • Page 130: Figure 8-2 Dhcp - Predefined Options And Values

    Figure 8-2 DHCP - Predefined Options and Values After clicking Set Predefined Options, a new window pops up. Select Add to create the new entry for the SL1100 system. Once the option type window is available, assign the following information: •...

  • Page 131: Figure 8-3 Dhcp - Scope Options

    NEC SL1100 Issue 6.0 Figure 8-3 DHCP - Scope Options In the DHCP server, select the scope of options for the DHCP scope that is being configured. Right click on the Scope Options, and select Configure Options. Networking Manual 8 - 7...

  • Page 132: Figure 8-4 Dhcp - Data Entry For 1st Dhcp Server

    120 SIP Server. Once the server is added, the data field needs to be changed. In the Data Entry default delete the default value 00 and add the IP address of the SL1100 system as a Hex value preceded by a 01, 8 - 8...

  • Page 133

    NEC SL1100 Issue 6.0 for the first SIP server. Listed is an example of what data is to be entered: • 01 = 1st SIP Server • AC = Hex for 172 • 10 = Hex for 16 • 00 = Hex for 0 •...

  • Page 134

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 8 - 10 DHCP Client...

  • Page 135

    Quality of Service (QoS) initiatives, all of which are controlled by the network and Internet Service Pro- viders. Because these variables are not in NEC control, it cannot guarantee the performance of the user’s IP-based remote voice solution. Therefore, NEC recommends connecting VoIP equipment through a local area network using a Private IP address.

  • Page 136: Figure 9-1 Dr700 Ip Telephone (itl)

    Issue 6.0 NEC SL1100 DR700 IP Multiline Telephones The IP multiline telephone operates in the same way as a digital multiline telephone. It has all features and flexibility you expect from a digital multiline telephone. The difference is that the IP telephone has an RJ-45 for connection to an IP network, rather than an RJ-11 for connection to a digital extension port.

  • Page 137: Conditions

    NEC SL1100 Issue 6.0 Conditions When using DR700 IP phones, it is not recommended to assign the following features to a large number of phones (16 or more): The same Trunk Line assignment (squared key system)  The same Virtual Extension assignment ...

  • Page 138: Figure 9-2 Typical Network Ip Connection

    Issue 6.0 NEC SL1100 LAN Connection As illustrated in Figure 9-2 Typical Network IP Connection, the IP telephone has two RJ-45 connections on the back side marked PC and LAN. This allows the IP telephone and a PC to share one cable run and switch/hub port.

  • Page 139: Local Power

    AC adapter that outputs 27V DC. This means that a power outlet is required in the vicinity of each IP Phone, and loss of power in the building prevents the telephones from working. Use only the NEC supplied power supply.  Power Over Ethernet (PoE) A PoE switch provides power over the spare pairs.

  • Page 140: Section 4 Peer-to-peer

    Data Program 10-26-04 – DR700 Peer to Peer. ROGRAMMING ECTION The first step to connecting IP telephones to the NEC SL1100 system is to connect the NEC SL1100 system to the customer data network. Refer to Chapter 4 General Configuration.

  • Page 141: Music On Hold

    NEC SL1100 Issue 6.0  10-26-04 DR700 Peer-to-Peer Enable/Disable the Peer-to-Peer feature between IP Stations. Disabling this feature results in IP Station-to-IP Station calls using  DSP Resources.  15-05-15 IP Telephone Terminal Basic Data Setup - CODEC Type For each IP telephone, set which CODEC Type to use.

  • Page 142: Figure 9-3 Example Configuration 1 - Static Ip Addressing, One Lan

    Issue 6.0 NEC SL1100 Example Configuration 1 - Static IP Addressing, One LAN This example shows IP Phone connected to a single LAN (no routers), with static IP Addresses. Switch VoIP NEC SL1100 VoIPDB IP Address 192.168.1.20 VoIP Gateway: 192.168.1.21 Subnet Mask: 255.255.255.0...

  • Page 143: Example Configuration 2 - Dynamic Ip Addressing, One Lan

    NEC SL1100 Issue 6.0 Programming - CPU : CPU Network Setup - IP Address 0.0.0.0 10-12-01 : (for CPU) 255.255.255.0 10-12-10 : CPU Network Setup - Subnet M ask 192.168.1.254 CPU Network Setup - Default Gateway 10-12-03 : 192.168.1.20 CPU Network Setup - VoIPDB IP Address...

  • Page 144: Figure 9-4 Example Configuration 2 - Dynamic Ip Addressing, One Lan

    Issue 6.0 NEC SL1100 In this case, additional programming would be required. Refer to Chapter 4 General IP Configuration. Switch VoIP NEC SL1100 VoIPDB IP Address 192.168.1.20 VoIP Gateway: 192.168.1.21 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 IP Phone 1 IP Phone 2 192.168.1.200...

  • Page 145: Figure 9-5 Example Configuration 3 - Static Ip Addressing, Routed Wan

    Issue 6.0 Example Configuration 3 - Static IP Addressing, Routed WAN This example shows IP Phones connected to an NEC SL1100 system over a Wide Area Network (WAN), with static IP addressing. This is a typical scenario - a small branch office connecting to the main office.

  • Page 146: Table 9-1 Ip Phone Programming Options User Menu

    It is possible to use either an external DHCP server (e.g., Windows 2003 Server) or the NEC SL1100 internal DHCP server. With IP Phones, either of these options requires the DHCP server to be configured to supply the IP terminal options.

  • Page 147: Section 9 Configuring Quality Of Service

     IEEE802.1p (Priority)  With the VLAN tagging mode, the NEC SL1100 system can handle packets with or without a VLAN tag. If the VLAN ID of a packet is different from the registered one, that packet is dropped. Networking Manual...

  • Page 148: Layer 2 Priority Control

    Issue 6.0 NEC SL1100 Layer 2 Priority Control Layer 2 priority control can be enabled on an Ethernet switch, if it supports VLAN tagging. This allows layer 2 prioritization. Using a switch that supports 802.1p allows: priority control  reduction of unnecessary packets (e.g., broadcast packets) and ...

  • Page 149: Layer 3 (tos) Priority Control

    ELEPHONE EGISTRATION AND ELETION ECTION When an IP Phone connects to the NEC SL1100 system, it is assigned the first available port, starting from the value set in Program 11-02-01 The ports are allocated in blocks of two. For example: Insert a VoIPDB.

  • Page 150: Manually Upgrading Firmware

    Enter Program 90-23-01, and enter the extension number of the IP Phone. If connected to the SL1100 via Telephone Programming, enter a 1 to delete the IP phone and then press Hold. If connected to the SL1100 via Web Pro, place a check next to the extension and click Apply.

  • Page 151: Checking The Firmware Version

    NEC SL1100 Issue 6.0 Copy the firmware file itlisipr.tgz to the default FTP/TFTP directory. To enter Programming Mode, press the Hold, Transfer, *, # button on the IP Phone. To enter Maintenance Mode, press 3: Maintenance Settings. To access the Download menu, press 1.

  • Page 152: Description

    ECTION 13.1 Description The NEC SL1100 system supports IP phones using Session Initiation Protocol (SIP). These IP telephones have the same look and functionality as typical multiline telephones, but they are connected to an VoIPDB card in the CPU rather than hardwired to a Digital Station port.

  • Page 153

    SIP is used for VoIP as defined by the IETF (Internet Engineering Task Force) RFC3261. The NEC SIP MLT uses IP Multiline Station (SIP) (proprietary enhanced SIP protocol) to facilitate the multifunction, multiline telephone. The SIP Multiline Telephone interfaces directly to the CPU that houses the VoIPDB daughter board.

  • Page 154: Ip Addressing

    The DHCP Client Feature can be disabled in Program 10-63-01. When this program is changed a reset of the SL1100 is required. When the VoIPDB is installed, in the SL1100, the CPU NIC card is no longer available. All connections that previously were terminated to the CPU will now terminate to the VoIPDB.

  • Page 155

    NEC SL1100 Issue 6.0 Plug and Play Registration Plug and play registration mode allows for no authentication. As long as an IP terminal is configured with the proper IP addressing scheme, and plugged into the network, the phone comes on-line. In plug and play mode you may assign an extension number into the IP terminal or allow the system to automatically set an unused extension number for the station.

  • Page 156: Figure 9-6 Dr700 Encryption

    Issue 6.0 NEC SL1100 Encryption The SL1100 Supports AES 128-bit encryption between DR700 terminals and the VoIPDB. Table 9-2 DR700 Supported Encryption Destination SRTP Comment Source DR700 SDT SIP (P2P) The encryption will be between the IP terminal and the VoIPDB. Once the voice leaves the SL1100 to...

  • Page 157: General Ip Configuration

    9-40. Depending on how QOS policies are built in the network, assignments may be needed in both the CPU and IP terminal. The NEC SL1100 supports the flagging of packets at layer 2 (VLAN tagging 802.1Q/802.1P) and at layer 3 levels.

  • Page 158: Logging In On The Pc

    Issue 6.0 NEC SL1100 802.1Q allows a change in the Ethernet Type value in the Ethernet header tagging the Protocol ID 0x8100, identifying this frame as an 802.1Q frame. This inserts additional bytes into the frame that composes the VLAN ID (valid IDs = 1 ~ 4094).

  • Page 159: Figure 9-7 Log In To Ip Phone

    NEC SL1100 Issue 6.0 Figure 9-7 Log In to IP Phone Networking Manual 9 - 25...

  • Page 160: Figure 9-8 Lan Port Settings Window

    Issue 6.0 NEC SL1100 13.5.2 Tagging Voice Packets Using IP Phone To apply a tag to the voice packets only, go to Network Settings>Advanced Settings>LAN port settings Access the following three menus to select options for LAN Port Settings: VLAN Mode ...

  • Page 161: Figure 9-9 Vlan Mode

    NEC SL1100 Issue 6.0 Select the VLAN Mode to enable or disable this feature. Select either Enable or Disable (default) and click OK. Figure 9-9 VLAN Mode VLAN ID allows an entry of 1~4094 for the VLAN ID. VLAN Mode must be enabled for this entry to be valid.

  • Page 162: Figure 9-12 Pc Port Settings Window

    Issue 6.0 NEC SL1100 13.5.3 Tagging Data Packets Using IP Phone While logged in to the IP address of the phone on the PC, go to Network Settings>Advanced Settings>PC Port Settings. Refer to Section 13.5.1 Logging In on the PC on page 9-24.

  • Page 163: Figure 9-13 Port Vlan Mode

    NEC SL1100 Issue 6.0 Select the VLAN Mode to enable or disable this feature. Select either Enable or Disable (default) and click OK Figure 9-13 Port VLAN Mode The remaining data packets settings for VLAN on the PC Port ...

  • Page 164: Figure 9-16 Save Network Settings

    Issue 6.0 NEC SL1100 Click Save. Figure 9-16 Save Network Settings After saving settings, click OK to confirm. Telephone reboots and applies the VLAN settings. Figure 9-17 Save Confirmation Window 9 - 30 IP Multiline Station (SIP)

  • Page 165: Entering Vlan Settings By Phone (voice Packets Only)

    NEC SL1100 Issue 6.0 13.5.4 Entering VLAN Settings by Phone (Voice Packets Only) Press Hold, Transfer, *, # to enter programming mode. Enter the user name of ADMIN and password of 6633222, then press the OK softkey. Dial 1 for Network Settings.

  • Page 166: Tos Settings (layer 3 Qos)

    ToS Settings (Layer 3 QoS) The marking of packets at layer 3 is done by marking the ToS byte in the IP header of the voice packet. The NEC SL1100 supports two methods for marking the ToS byte: IP precedence ...

  • Page 167

    NEC SL1100 Issue 6.0 Working in conjunction with IP precedence, the next 4 bits in the ToS field are designed to influence the delivery of data based on delay, throughput, reliability, and cost. However these fields are typically not used.

  • Page 168: Figure 9-18 84-10: Tos Setup

    Issue 6.0 NEC SL1100 DSCP Code Binary Values Names Points 101110 Expedited Forwarding (EF) 110000 Class Selector 6 (CS6) 111000 Class Selector 7 (CS7) The following table shows the 8 bit TOS field and the associated Diffserv bits. Diffserv Diffserv...

  • Page 169

    NEC SL1100 Issue 6.0 To set the IP Precedence/Diffserv bits for packets leaving the IP terminal there are the following two options: System wide. If all IP phones use the same ToS value, this can be  assigned in commands 84-23-06 and 84-23-12. When an IP phone registers with the CPU, it looks for settings in these commands.

  • Page 170: Figure 9-19 Sip Mlt Basic Setup

    Issue 6.0 NEC SL1100 Command 84-23 requires a Hexadecimal representation of the 8 bit ToS field. For example, to assign the signaling packets an IP precedence value of 4 and the voice packets an IP precedence value of 5, it would be as follows. Refer to Figure 9-19 SIP MLT Basic Setup.

  • Page 171: Table 9-3 Common Ip Precedence/diffserv Values And Hexadecimal Equivalent

    NEC SL1100 Issue 6.0 The following table shows the common IP Precedence/Diffserv values and their hexadecimal equivalent. Table 9-3 Common IP Precedence/Diffserv Values and Hexadecimal Equivalent IP Precedence Hex Value Name IP Precedence 1 IP Precedence 2 IP Precedence 3...

  • Page 172: Figure 9-20 Type Of Service Window

    Issue 6.0 NEC SL1100 Enter Values on a Per Phone Basis By the web browser  By configuration mode through the dial pad  To enter the values per phone, browse to the individual phone or enter the configuration mode through dial pad.

  • Page 173: Figure 9-21 Rtp - Voice Packets

    NEC SL1100 Issue 6.0 There are two choices: RTP and SIP. RTP = voice packets and SIP = signaling packets. Select each field and assign the appropriate value. Then select OK. These fields are also looking for a Hexadecimal value as with command 84-23.

  • Page 174: Bandwidth

    Issue 6.0 NEC SL1100 Press 1 on the dial pad for Network Settings. Press 6 on the dial pad for Advanced Settings. Press 4 on the dial pad for Type of Service. There are two options (1) is RTP and (2) is SIP.

  • Page 175

    NEC SL1100 Issue 6.0 RTP Header Compression compacts the RTP header from 40 bytes in size to 2 ~ 4 Bytes in size. RTP header compression is used only on low speed links. Regularly on every voice packet there is an IP/UDP/RTP header that is 40 bytes in length.

  • Page 176

    Issue 6.0 NEC SL1100 (.020 * 64000) /8 = 160 Bytes  Example of G.729 with a 30ms packet size  (.030 * 8000) /8 = 30 Bytes  Now that you have the voice payload in bytes you can calculate the overall bandwidth including the layer 2 media.

  • Page 177: Some Network Considerations

    13.8 Some Network Considerations When adding the SL1100 to a customers network there are many things to be aware of. Before implementation a detailed network diagram of the existing network must be obtained from the customer. This diagram may provide you with information about possible network conditions that can prevent or hinder the VoIP equipment from functioning correctly.

  • Page 178: Figure 9-23 Nec Sl1100 Network Example No. 1

    Figure 9-23 NEC SL1100 Network Example No. 1 The green arrow in the diagram above represents the data packets leaving the IP phone destined for the SL1100 on the Headquarters LAN. The firewall on the Headquarters network is not configured to recognize the UDP ports used by the NEC equipment thus blocking them and resulting in registration failure.

  • Page 179: Figure 9-24 Nec Sl1100 Network Example No. 2

    Network equipment limitations may sometimes restrict this ability resulting in no voice path on VoIP calls between sites. When this happens Peer-to-Peer must be disabled in the SL1100. The downside to disabling Peer-to-Peer is using more DSPs and consumption of additional bandwidth at the MAIN location.

  • Page 180

    To correct this issue another VPN connection between sites B and C is required. If an additional VPN cannot be implemented, due to network limitations, the Peer-to-Peer feature can be disabled in the NEC SL1100. With Peer-to-Peer disabled, all packets (Signaling and Voice) route through the VoIPDB card.

  • Page 181: Figure 9-25 Ip System Operation Setup

    NEC SL1100 Issue 6.0 Figure 9-25 IP System Operation Setup Networking Manual 9 - 47...

  • Page 182: Guide To Feature Programming

    Issue 6.0 NEC SL1100 13.9 Guide to Feature Programming Program Program Name Description/Comments Assigned Data Number 0.0.0.0~ 126.255.255.254 CPU Network 128.0.0.1~ VoIPDB uses the Default Gateway 10-12-03 Setup – Default 191.255.255.254 that is assigned here. Gateway 192.0.0.1~ 223.255.255.254 Default is 0.0.0.0 0.0.0.0~...

  • Page 183

    NEC SL1100 Issue 6.0 Program Program Name Description/Comments Assigned Data Number Define which of the three 0 = Plug and Play Registration modes you wish the 1 = Automatic SIP MLTs to use. 2 = Manual Plug and Play When the phone boots up it will...

  • Page 184

    Issue 6.0 NEC SL1100 Program Program Name Description/Comments Assigned Data Number DR700 Server 0 = Off Enable or disable encryption 10-46-07 Information Setup 1 = On mode. – Encryption Mode 1 = Default DR700 Server 0 = Mode 1 10-46-08 Information Setup Assign the encryption type.

  • Page 185

    NEC SL1100 Issue 6.0 Program Program Name Description/Comments Assigned Data Number 0 = Not Set 1 = Not Used 2 = ITL Series-12/24 Button without 8LK IP Telephone Unit Terminal Basic 3 = Not Used Assign type of SIP MLT terminal 15-05-26 Data Setup –...

  • Page 186

    Issue 6.0 NEC SL1100 Program Program Name Description/Comments Assigned Data Number IP Telephone 0.0.0.0~255.255.255. Terminal Basic 15-05-33 Data Setup – Default is 0.0.0.0 Using IP Address READ ONLY IP Telephone 0 = Off Terminal Basic 1 = On 15-05-35 Data Setup –...

  • Page 187

    NEC SL1100 Issue 6.0 Program Program Name Description/Comments Assigned Data Number Effective when Program 10-46-14 IP Telephone 0 = Off is set to NAT Mode. Select sending Terminal Basic 1 = On 15-05-45 RTP port number to remote router, Data Setup – NAT...

  • Page 188

    Issue 6.0 NEC SL1100 Program Program Name Description/Comments Assigned Data Number DR700 Multiline At half the value of this timer the IP Range: 60~65535 Basic Information 84-23-02 terminal sends another Subscribe Sec. Setup – Subscribe message to the CPU. Default is 3600...

  • Page 189

    NEC SL1100 Issue 6.0 Program Program Name Description/Comments Assigned Data Number The number of times an incorrect Range: 0 ~ 255 password can be entered when the security key is pressed. DR700 Multiline If set to (1), only one attempt is Basic Information allowed.

  • Page 190

    Issue 6.0 NEC SL1100 Program Program Name Description/Comments Assigned Data Number DR700 Multiline 0 = A-law CODEC Basic -law used in N.A. 1 = -law 84-24-03 Information Setup Default is 1 – G.711 Type DR700 Multiline CODEC Basic Minimum value of the dynamic...

  • Page 191

    NEC SL1100 Issue 6.0 Program Program Name Description/Comments Assigned Data Number DR700 Multiline CODEC Basic Average value of the dynamic jitter 0~300ms 84-24-10 Information Setup buffer. Default is 40 – G.729 Jitter Buffer Average DR700 Multiline CODEC Basic Maximum value of the dynamic...

  • Page 192

    Issue 6.0 NEC SL1100 Program Program Name Description/Comments Assigned Data Number DR700 Multiline CODEC Basic Average value of the dynamic jitter Range: 0 ~ 255ms 84-24-35 Information Setup buffer. Default is 60 – G.722 Jitter Buffer Average DR700 Multiline CODEC Basic...

  • Page 193: Figure 9-26 System Data 10-12: Cd Cp00 Network Setup

    NEC SL1100 Issue 6.0 13.10 SIP MLT Quick Startup Guide The following guides describe the setup for a SIP MLT from a default state for these modes: Plug and Play  Automatic Registration  Manual Registration  13.10.1 Plug and Play...

  • Page 194: Figure 9-27 System Data 84-26: Voipdb Basic Setup (dsp)

    Because of this you should assign SIP MLT Stations starting with the higher number ports. By default all Station Ports are assigned numbers in the SL1100. These are easily changed in Program 11-02 to the required station number as long as the leading digit/digits are set in Program 11-01 as Extension.

  • Page 195: Figure 9-28 System Data 11-02: Extension Numbering

    NEC SL1100 Issue 6.0 After one port in a block of two is used by a VoIP station, the remaining port can be used only for another VoIP Extension. Figure 9-28 System Data 11-02: Extension Numbering This step is optional. To enable Key data and other station feature programming (before IP Phone is brought online) the extensions must be identified as IP Phones.

  • Page 196

    Issue 6.0 NEC SL1100 The SIP MLT Station requires assignments to be made in the phone itself. Enter the Program Mode in the station using the following steps.  The station does not require an Ethernet connection to enter the program mode.

  • Page 197: Figure 9-30 Ip Phone List

    NEC SL1100 Issue 6.0 SIP Server Port - 1st Server Port  Enter port 5080, and click OK. Press the EXIT key until you are back at the Main menu.  Press the SAVE key and the phone saves the configuration ...

  • Page 198: Figure 9-31 Dr700 Server Information Setup

    Issue 6.0 NEC SL1100 Program 10-46 Change Program 10-46-01 to Automatic. Figure 9-31 DR700 Server Information Setup Program 15-05-27 Each IP phone requires a unique personal ID index. Valid settings are 1 ~ 512. Figure 9-32 Automatic Registration Basic Setup...

  • Page 199: Figure 9-34 Automatic Registration User Name And Password Assignment

    NEC SL1100 Issue 6.0 Program 84-22-01 Assign the user ID and password to be associated with the Personal ID Index assigned in Step 6. Figure 9-34 Automatic Registration User Name and Password Assignment The SIP MLT Station requires assignments to be made in the phone itself.

  • Page 200

    Issue 6.0 NEC SL1100 At this point, you are prompted with a User Name and  Password. These are the defaults: User Name: ADMIN Password: 6633222 The user name should already be entered in the terminal.  Press soft key to step down to the password field.

  • Page 201: Figure 9-35 Dr700 Server Information Setup

    NEC SL1100 Issue 6.0 13.10.3 Manual Registration Steps 1~4 are the same as for Section 13.10.2 Automatic Registration on page 9-63. Same as for Automatic Registration Mode. Same as for Automatic Registration Mode. Same as for Automatic Registration Mode. Same as for Automatic Registration Mode.

  • Page 202

    Issue 6.0 NEC SL1100 At this point, you are prompted with a User Name and  Password. These are the defaults: User Name: ADMIN Password: 6633222  The user name should already be entered in the terminal. Press soft key to step down to the password field.

  • Page 203: Ip Phone Relocation

    NEC SL1100 Issue 6.0 13.11 IP Phone Relocation The IP Phone Relocation feature gives users access to their IP telephone from any location by using the override login function. Users have the flexibility of logging into their IP Station in the office as well as remotely at the home office.

  • Page 204: Table 9-4 Ip Phone Relocation

    Issue 6.0 NEC SL1100 Table 9-4 IP Phone Relocation Program/ Description/ Assigned Data Comments Item No. Selection 0 = Plug and Play Set up the information of the SIP 1 = Automatic DR700 Server Information Multiline (DR700 series) Server. 10-46-01 2 = Manual Setup –...

  • Page 205: Section 1 Napt

    SL1100 it allows their connection to a public (Internet) IP address which is then converted back to the private (non-Internet) IP address on the customer’s network. The translation is available at the SL1100 end as well as at the remote IP Phone end of the connection if required.

  • Page 206: Figure 9-36 Napt Configuration Example

    Issue 6.0 NEC SL1100 Figure 9-36 NAPT Configuration Example 9 - 72 IP Multiline Station (SIP)

  • Page 207: Sl1100 Requirements

    The following information provides requirements for NAPT. 14.2.1 Main Software NAPT is supported with the V1200/V1.2 or higher release of the SL1100. 14.2.2 Hardware The SL1100 requires the following hardware: CPU (V1200/V1.2 or higher)  VoIP Daughter Board  14.2.3 Capacity A maximum of 64 IP phones can be connected.

  • Page 208

    SL1100 resides behind. This setting must match what is programmed in PRG 10-12-07. 2. WAN SIP 1024~65535 5060 Available Available Port number the SL1100 uses for SIP Mate Port registration in PRG 10-46-06. 3. WAN Self IP IP Address 0.0.0.0 Available Available Only used when Static NAT is enabled.

  • Page 209

    IP terminals can be connected via NAT router or WAN (direct connection).  The NAT router on the SL1100 side must have a static WAN IP address.  SL1100 V3.0 or lower software, the router may close the port being used if ...

  • Page 210

    It is assumed that port numbers are not changed by the NAT router on the  terminal side. If a port number is changed by NAT router, NEC does not guarantee proper operation. If installing multiple terminals in the domain of the NAT router on the terminal ...

  • Page 211

    NEC SL1100 Issue 6.0 Level Program Program Name Description/Comments Assigned Data Number 10-12-09 CPU Network Setup – IP Address 0.0.0.0 ~ Assign the IP Address for the 126.255.255.254 VoIPDB. If a VoIPDB is installed in 128.0.0.1 ~ the system it is recommended to ...

  • Page 212

    Issue 6.0 NEC SL1100 Level Program Program Name Description/Comments Assigned Data Number  10-46-13 Subscribe Session Port 0~65535 5081 10-46-14 NAT Mode Turns On/Off the NAT mode of the 0 = Off  system. 1 = On Default = Off 15-05-45 NAT Plug&Play...

  • Page 213

    SIP stations or SIP trunks. Registered SIP stations and/ or SIP trunks require a one-to-one relation with the VoIPDB DSP Resource. This is a required component of SIP implementation in the NEC SL1100. The NEC SL1100 VoIPDB contains a regular TCP/RTP/IP stack that can handle real-time media and supports industry standard SIP (RFC3261) communication on the WAN side.

  • Page 214

    Trunks in accordance with the number of registered SIP Stations. The NEC SL1100 supports the following CODECS that are considered to provide toll- quality equivalent speech path. The following voice compression methods are supported for the IP Station SIP feature: G.729.

  • Page 215: Card Setup

    IP Address, you would need to flag PRG 15-05-18 for both Extension numbers. In the router/firewall that the SL1100 resides behind port forwarding is required.  Port forwarding at the SIP Terminal end is not required as long as PRG 15-05- 45 (Plug and Play) is enabled, which it is by default.

  • Page 216: Configure Voipdb Networking Information

    Issue 6.0 NEC SL1100 Configure VoIPDB Networking Information The VoIPDB DSP's (PRG 84-26-01) should be connected to the same IP Subnet as the VoIPDB signaling address (PRG 10-12-09). If any IP Address or NIC setting is changed, the system must be reset for ...

  • Page 217

    2.2.4 IP Extension Numbering Program Description/ Program Name Assigned Data Number Comments Refer to the SL1100 1 = 3 Digit; Intercom Programming Manual 11-01-01 System Numbering for all options and Default is 3 Digit; default settings. Intercom Networking Manual...

  • Page 218

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments Dial (Up to eight digits) Assign up to eight 11-02-01 Extension Numbering digits for extension Default numbering Ports 1~84 = 101~184 2.2.5 SIP Extension CODEC Information Program Description/...

  • Page 219

    NEC SL1100 Issue 6.0 Program Description/ Program Name Assigned Data Number Comments SIP Extension CODEC Enable/Disable Voice 0 = Disable Information Basic Setup – Activity Detection for 1 = Enable 84-19-08 G.729 Voice Activity G.729. Detection Mode Default is 0 SIP Extension CODEC Define G.711 Jitter...

  • Page 220

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments SIP Extension CODEC 0~255ms 84-19-35 Information Basic Setup – G.722 Jitter Buffer (min) Default is 30 SIP Extension CODEC 0~255ms 84-19-36 Information Basic Setup – G.722 Jitter Buffer (Average)

  • Page 221

    NEC SL1100 Issue 6.0 Program Description/ Program Name Assigned Data Number Comments SIP Extension CODEC 96~127 84-19-48 Information Basic Setup – Default is 98 iLBC Payload Number SIP Extension CODEC 0 = Disable 84-19-49 Information Basic Setup – 1 = Enable...

  • Page 222

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments SIP Extension CODEC 1 = -33dBm Information Basic Setup – 84-19-64 DTMF Level Low 28 = -6dBm Default is 28 2.2.6 SIP Extension Basic Information Setup Program Description/...

  • Page 223

    NEC SL1100 Issue 6.0 2.2.7 IP Phone Configuration Program Description/ Program Name Assigned Data Number Comments IP Telephone Terminal Basic Review the type 0 = NGT Data Setup – Terminal Type protocol support by the 1 = H.323 IP Phone.

  • Page 224

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments IP Telephone Terminal Basic 0 = Both Name and Data Setup – Calling Name Number Display 1 = Name only 15-05-40 2 = Number only 3 = None...

  • Page 225

    NEC SL1100 Issue 6.0 Program Description/ Program Name Assigned Data Number Comments CPU Network Setup Assign the IP Address of 0.0.0.0 ~ 126.255.255.254 – IP Address the VoIPDB. 128.0.0.13~191.255.255.254 10-12-09 192.0.0.1~223.255.255.254 Default is 172.16.0.10 CPU Network Setup Define the Media 128.0.0.0...

  • Page 226

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments IP System Enable or disable Peer-to- 0 = No (Disable) Operation Setup – Peer mode for SIP 1 = Yes (Enable) SIP Peer to Peer phones with Version 4.0...

  • Page 227

    NEC SL1100 Issue 6.0 Program Description/ Program Name Assigned Data Number Comments Network Address – If there are other Assign a valid subnet mask. Subnet Mask networks connected to default is 0.0.0.0 system that are not to be routed through NAPT...

  • Page 228: Ntp Time Server

    Issue 6.0 NEC SL1100 Program Description/ Program Name Assigned Data Number Comments VoIPDB Basic Assign the IP Address for xxx.xxx.xxx.xxx 84-26-01 Setup – IP Address each DSP resource on the Default: IPLB Slot 1 = 172.16.0.20 VoIPDB Basic Assign the RTP Port...

  • Page 229: Sip Phone Example

    NEC SL1100 Issue 6.0 SIP Phone Example NEC SL1100 Switch VoIP VoIPDB 192.168.1.20 VoIPDB DSP: 192.168.1.21 Subnet Mask:255.255.255.0 Default Gateway:192.168.1.254 SIP Soft Phone SIP Phone Networking Manual 10 - 17...

  • Page 230

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 10 - 18 IP Single Line Telephone...

  • Page 231

    (or addresses) and their TCP/UDP ports are translated into a single public address and its TCP/UDP ports. In the case of IP phones with the SL1100 it allows their connection to a public (Internet) IP address which is then converted back to the private (non-Internet) IP address on the customer’s network.

  • Page 232: Figure 11-1 Napt Configuration Example

    Issue 6.0 NEC SL1100 Figure 11-1 NAPT Configuration Example 11 - 2 NAPT...

  • Page 233

    The following information provides requirements for NAPT. 1.2.1 Main Software NAPT is supported with the V1200/V1.2 or higher release of the SL1100. 1.2.2 Hardware The SL1100 requires the following hardware: CPU (V1200/V1.2 or higher)  VoIP Daughter Board  1.2.3 Capacity 72 Extensions (as allowed by hardware and licensing).

  • Page 234

    SL1100 resides behind. This setting must match what is programmed in PRG 10-12-07. 2. WAN SIP 1024~65535 5060 Available Available Port number the SL1100 uses for SIP Mate Port registration in PRG 10-46-06. 3. WAN Self IP IP Address 0.0.0.0 Available Available Only used when Static NAT is enabled.

  • Page 235

    IP terminals can be connected via NAT router or WAN (direct connection).  The NAT router on the SL1100 side must have a static WAN IP address.  If NAT enabled phones become unresponsive after being idle, the timer in ...

  • Page 236

    Issue 6.0 NEC SL1100 If installing multiple terminals in the domain of the NAT router on the terminal  side, the RTP Self port and SIP Self port for each terminal must be specified so as to avoid overlapping. The SIP server cannot be switched. (Only one address can be registered as the ...

  • Page 237

    NEC SL1100 Issue 6.0 Level Program Program Name Description/Comments Assigned Data Number 10-12-10 CPU Network Setup – Subnet Define the Media Gateway Subnet 128.0.0.0 Mask Mask Address. 192.0.0.0 224.0.0.0 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0...

  • Page 238

    Issue 6.0 NEC SL1100 Level Program Program Name Description/Comments Assigned Data Number 15-05-45 NAT Plug&Play Effective when PRG 10-46-14 is 0 = Off set to NAT Mode. Select sending 1 = On  RTP port number to remote router, Default = Off use from negotiation result (0) or received RTP packet (1).

  • Page 239: Table 12-1 Alarm Types

    All DSP Busy Indication NTRODUCTION ECTION The All DSP Busy feature is used to alert users via telephone displays and/or Alarm reports when all DSP (VoIP) resources in the system are being used. This can be used to trouble shoot issues or to alert when the current hardware might need to be upgraded to a higher capacity.

  • Page 240: Section 2 Conditions

    All DSP Busy condition, the Multiline telephone will not display the “All DSP” busy message. If a SIP trunk call is sent to the SL1100 when all DSP resources are busy, the  call is rejected but the alarm is not displayed on any system telephone.

  • Page 241

    NEC SL1100 Issue 6.0 ELATED EATURES ECTION IP Multiline Station (SIP)  IP Trunk – (SIP) Session Initiation Protocol  UIDE TO EATURE ROGRAMMING ECTION Level Program Program Name Description/Comments Assigned Data Number 20-13-52 VoIP All DSP Busy Display Set on a per station class of 0 = Off service basis, whether the “All...

  • Page 242

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 12 - 4 All DSP Busy Indication...

  • Page 243

    SL Net Network is increased from 168 to 256. NTRODUCTION ECTION SL Net allows networking between multiple SL1100’s to act as a single “virtual” SL1100 system. Interconnected with VoIP, each phone system becomes a node on the network that can communicate with any other phone system node.

  • Page 244

    Issue 6.0 NEC SL1100 Sharing Trunk Lines between all sites  Users may access trunks at any site and make calls as if they were calling from their own local system. Inbound calls can come into one central location and then be routed to any destination extension number in the network.

  • Page 245: Figure 13-1 System Capacity Diagram

    After the necessary ports (station or trunk) are removed from a system, a restart of the SL1100 is required. Every time a system in an SL Net network is reset, a port count is performed. If the network port count is below 168 ports (below Version 3500) or 256 port (Version 3500 and above), all systems are allowed to communicate.

  • Page 246

    The voice quality of VoIP depends on variables such as available bandwidth, network latency, and quality of service initiatives (QoS), all of which are controlled by the network and Internet service providers. Because these variables are not within NEC’s control, the performance of the users IP-based voice solution cannot be guaranteed.

  • Page 247: Table 13-1 Bandwidth Per Voip Call

    QOS is implemented is by using IP Precedence or Diffserv. If the networks QOS policy is based on IP Precedence or Diffserv then there are settings required in the SL1100. Program 84-10 is used to assign the IP Precedence or Diffserv Values per Protocol Type.

  • Page 248: Figure 13-2 Ip Precedence

    Issue 6.0 NEC SL1100 signaling (H.323) and voice (RTP/RTCP) packets. Below is an example where the signaling packets are to be tagged with an IP Precedence of 4 and the voice packets are to be tagged with an IP Precedence of 5.

  • Page 249: Table 13-2 Diffserv Parameters

    6 bits of the TOS field, therefore giving 64 possible values. The following list shows the most common Diffserv/DSCP Code Points and their names along with the proper setting in the SL1100. Table 13-2 Diffserv Parameters SL1100 Setting...

  • Page 250: Conditions

    InMail ports do not count against the 168 port (below Version 3500) or  256 port (Version 3500 and above) capacity. This feature is only supported when networked with another SL1100; no  other system types are available. Each system must be individually licensed for this feature with the ...

  • Page 251

    NEC SL1100 Issue 6.0 Call redirect is not supported with SL Net networking.  Dual Hold across the network is not supported.  If calls across SL Net are to follow the local ARS routing, all sites must  use ARS routing.

  • Page 252

    Issue 6.0 NEC SL1100 Code Restriction is not applied for CO trunks accessed across the SL  Net network. Network ports (extension or trunk) cannot land on a virtual extension  key. When PRG 15-18 is set to “land on key” the virtual extension will still ring.

  • Page 253

    NEC SL1100 Issue 6.0 A Drop Key (PRG 15-07 key 84) or the Flash Key will not function for  calls routed across the SL Net network. Long conversation cutoff will not disconnect a trunk call if a user ...

  • Page 254

    Issue 6.0 NEC SL1100 When a call is transferred to a Department Group with All Ring, there is a  difference in operation. In a single system, an extension within the same system can transfer a call to a Department Group. The call will ring an extension within the Department Group once the transferring user hangs up.

  • Page 255: Basic Setup

    2 would be assigned as: 9 = Dial Extension Analyze (8) Networked System Access. Example 2: The Remote SL (Refer to the SL1100 programming manual Net system is going to use for the default values.) extensions 1200 ~ 1299 then...

  • Page 256

    ID assigned in PRG 11-01-01. (default =0.0.0.0) 20-01-04 Network BLF Indication 0 ~ 64800 seconds Assign how often the SL1100 updates the DSS key BLF indications for remote SL Net systems (expressed in seconds). (default =0)

  • Page 257

    Two Alarms were added for SL 1 = Major Alarm Net and they are: 2 = Minor Alarm Alarm 15 – Networking keep alive error (Refer to the SL1100 programming manual Alarm 59 – Networking port limit for the default values.) exceeded 90-10-02 Report...

  • Page 258

    This program assigns the way the system handles 1 = RFC 2833 DTMF across the SL Net network. 2 = VoIPU When G.729 or G.723 is selected in PRG 84-12- 28, NEC recommends changing this PRG to RFC 2833. (default =2) 84-12-32 Fax Relay Mode 0 = Disable This program enables or disables the fax relay.

  • Page 259

    This program is used to enable or disable the 1 = Enable G.729 CODEC to use silence detection. When silence detection is enabled, the SL1100 can detect the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network.

  • Page 260

    This program is used to enable or disable the 1 = Enable G.723 CODEC to use silence detection. When silence detection is enabled, the SL1100 can detect the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network.

  • Page 261

    NEC SL1100 Issue 6.0 Program Program Name/Description Assigned Data Number 84-12-17 Jitter Buffer Mode 1 = Static If the jitter buffer is set to adaptive, the buffer is 3 = Adaptive Immediately adjusted (larger/smaller), depending upon network conditions. If the jitter buffer is set to static, it will never adjust and always have the same size buffer.

  • Page 262

    Issue 6.0 NEC SL1100 Program Program Name/Description Assigned Data Number 84-12-38 RTP Filter 0 = Disable This program is used to avoid audio path 1 = Enable problems in times of heavy RTP traffic. When enabled, the system will check the sender’s IP address that is sending RTP packets.

  • Page 263

    8 = Networking System Access calls must be set to a type 4 (special trunk access 9 = Dial Extension Analyze code). (Refer to the SL1100 programming manual for the default values of all tables) 11-09-01 Trunk Access Code Maximum of 4 digits...

  • Page 264

    1~4 is required. The additional data specifies which Remote system you will access trunks from. (Refer to the SL1100 programming manual for When this key is used to access trunks out of a the default values and for all other available Remote System, it will look at PRG 21-16-01 of options in this program.)

  • Page 265

    NEC SL1100 Issue 6.0 Program Program Name/Description Assigned Data Number 11-12-16 Trunk Access via Networking Default Access Code = 726 This code allows the user to dial the access code (default 726), then the two-digit remote system number (01 ~ 04 from PRG 10-27), and then the telephone number to complete a call from a destination systems trunk.

  • Page 266

    Issue 6.0 NEC SL1100 Call Routing – Inbound Analog Trunk Program Program Name/Description Assigned Data Number 22-02-01 Incoming Call Trunk Setup 0 = Normal Analog trunks at any location 1 = VRS can be set to DIL to any 2 = DISA...

  • Page 267

    NEC SL1100 Issue 6.0 Program Program Name/Description Assigned Data Number 22-08-01 DIL/IRG No Answer Destination 0 = No Setting 1~25 = Ring Group 1~25 After the timer in program 22- 102 = Voice Mail (Call goes to the VM pilot assigned in...

  • Page 268

    Issue 6.0 NEC SL1100 Call Routing – Inbound (DID) Program Program Name/Description Assigned Data Number Incoming Call Trunk Setup 22-02-01 0 = Normal ISDN PRI or SIP trunks at any 1 = VRS location can send a DID 2 = DISA...

  • Page 269

    NEC SL1100 Issue 6.0 Program Program Name/Description Assigned Data Number 22-11-05 Transfer Destination Number 1 0 = No Setting 1~25 = Ring Group 1~25 SL Net allows calls to overflow 102 = Voice Mail (Call goes to the VM pilot assigned in...

  • Page 270

    Issue 6.0 NEC SL1100 Program Program Name/Description Assigned Data Number 22-01-06 DID Ring-No-Answer Time 0~64800 seconds Use this program to assign the amount of time that a call will ring the DID Transfer Target before overflowing to Transfer Destination Number 1.

  • Page 271: Centralized Voice Mail

    A pilot number must fall within the valid numbering plan assigned in program 11- 01-01. NEC recommends that you do not use department group 01 (default =Not Assigned) because by default all extensions are assigned to this group.

  • Page 272

    If this is set to (1), once the last (default =0) extension is called the hunting will continue to look for an idle member to receive the call. NEC recommends setting this to (1) Circular when using a department group for Voice Mail. 13 - 30...

  • Page 273

    When using a department group for Voice Mail, the lowest voice mail port must have the lowest priority number in the (Refer to the SL1100 programming manual for group. the default values of all extensions) For example if the VM had...

  • Page 274

    Issue 6.0 NEC SL1100 Program Program Name/Description Assigned Data Number 45-01-01 Voice Mail Department Group Number 0 = No Voice Mail Assigned 1~32 = Department Group 1~32 When using Centralized Voice Mail in an SL Net network, this program MUST be left...

  • Page 275: Alarm Setup

    Alarm 68 = 2 Alarm 15 – Network Keep Alive Alarm 17 – Denial of Service Attack (Refer to the SL1100 programming manual for Alarm 57 – IP Address the default values of all Alarms) Collision (Duplicate IP Assignment) Alarm 59 –...

  • Page 276

    Issue 6.0 NEC SL1100 Program Program Name/Description Assigned Data Number 10-31-01 Keep Alive Interval This PRG is used to set the Interval in which the system will 0 = Disabled send a Keep Alive message to 1~65535 = 1~65535 seconds Remote SL Net systems.

  • Page 277

    NEC SL1100 Issue 6.0 Program Program Name/Description Assigned Data Number 10-31-02 Keep Alive Retry Timer 1 ~ 255 = How many retries are transmitted This program is used to set the before the link is taken out of service amount of times the system will...

  • Page 278: Section 8 Programming Examples

    Issue 6.0 NEC SL1100 ROGRAMMING XAMPLES ECTION The following examples will all be based off of two sites connected together with SL Net. Site A will have extension numbers in the 1XX range and site B will have extension numbers in the 2XX range. The diagram below shows the IP Addressing information for each site.

  • Page 279

    NEC SL1100 Issue 6.0 Program Site A Site B Notes 10-27-01 Set system ID 1 = Set System ID 1 = Define the IP Address of the destination 10.0.0.10 172.16.0.10 system. System ID 1 was used because this was the ID assigned in PRG 11-01-03.

  • Page 280

    Issue 6.0 NEC SL1100 Network BLF Indication In the following example ext 101 will have a DSS/BLF of extension 201 on the phone. When ext 201 is Busy, the user at extension 101 will see the DSS/BLF key is lit indicating that ext 201 is in use.

  • Page 281

    NEC SL1100 Issue 6.0 Network Call Park In the following example extension 101 and 201 will have Call Park orbit 01 on line key 1 of their phones. When a call is parked in this orbit (Park 01) both of these line keys will indicate that a caller is parked.

  • Page 282

    Issue 6.0 NEC SL1100 Call Routing – Outbound In the following example users in Site B will access the trunks from site A by dialing an access code of 8. When a user in site B dials 8 and a phone number the call will be processed across the network and out the trunk in site 1.

  • Page 283

    NEC SL1100 Issue 6.0 Paging across the network – Internal and External A user can perform and Internal, External, or Combined page to any system in the SL Net network. To page a remote SL Net system, follow the operation below.

  • Page 284

    Issue 6.0 NEC SL1100 IST OF UPPORTED EATURES IN A ETWORKED YSTEM ECTION Supported in Networked Feature Name Comment System Abbreviated Dialing/Speed dial Account Code Forced/Verified/ Unverified Account Code Entry Alarm/Alarm Reports Answer Hold/Automatic Hold Attendant Call Queuing Automatic Release...

  • Page 285

    NEC SL1100 Issue 6.0 Supported in Networked Feature Name Comment System Central Office Calls, Answering Central Office Calls, Placing Class of Service Clock/Calendar Display/Time and Date Code Restriction Conference Conference, Remote Remote Conference can be initiated between two SLNet system but Transfer to remote conference is not supported.

  • Page 286

    Issue 6.0 NEC SL1100 Supported in Networked Feature Name Comment System E911 Compatibility Each site must have at least one local central office trunk for 911 dialing. Flash Flexible System Numbering Flexible Timeouts Forced Trunk Disconnect Group call Pickup Group Listen...

  • Page 287

    NEC SL1100 Issue 6.0 Supported in Networked Feature Name Comment System Loop Keys * Yes When using loop keys to make outgoing calls via the network, the loop key will not light. Meet Me Conference Meet Me Paging Memo Dial...

  • Page 288

    Issue 6.0 NEC SL1100 Supported in Networked Feature Name Comment System Prime Line Selection Private Line Programmable Function Keys Redial Remote System Upgrade Repeat Dial Reverse Voice Over Ring Group Ring Down Extension Room Monitor Saved Number Dialed Secondary Incoming Extension...

  • Page 289

    NEC SL1100 Issue 6.0 Supported in Networked Feature Name Comment System Traffic Reports Each site requires its own SMDR Transfer Trunk Group Routing Trunk Queuing/Camp On Unicast/Multicast Paging * Yes Only Unicast paging is supported across the network Uniform Call Distribution (UCD)

  • Page 290

    Issue 6.0 NEC SL1100 THIS PAGE INTENTIONALLY LEFT BLANK 13 - 48 SL Net...

  • Page 292

    SL1100 Networking Manual NEC Corporation of America Issue 6.0...

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