Panasonic KX-TD500 System Reference Manual page 510

2.04 Call Forwarding-Busy/Off-Hook/No
Answer
Description
Call Forwarding-Busy/Off-Hook/No Answer
provides automatic call transfer to a preset
destination if the user's extension is busy or the
user cannot answer the call in a determined period
(that is, if the caller is not answered while hearing
ringback tone in a specified period).
Busy status means all PDNs are used, or off-hook
status (including hands-free status) or in the PITS
programming mode.
If the extension setting this function is in the PITS
programming mode, Call Forwarding-Busy/Off-
Hook/No Answer is disabled and the caller hears
busy tone.
Determine the duration from the arrival of a call to
the start of Call Forwarding (period of no answer)
by "System-System Timer", Call Forwarding-No
Answer Time-Out.
Incoming calls can be forwarded to extension
users, Voice Mail ports, or operators.
"FDN for General Operator Call" is used to assign
operators as the destination of Call Forwarding.
Refer to Section 10-D-1.01 "Operation (1/3)" for
further information.
The following incoming calls do not receive Call
Forwarding treatment.
• A call from doorphone
• A call appearing on PCO button
• A call routed via DIL 1: N feature
• A call directed to a UCD group
To set this function, assign "System-Class of
Service", Call Forwarding/Do Not Disturb to "Yes".
For setting or canceling this function, two methods
are available:
<1> By pressing the FWD/DND button.
<2> By dialing the feature number for
"Call Forwarding-Busy/No Answer" and
"Call Forwarding/Do Not Disturb Cancel".
Programming
System Programming
"System-System Timer",
Call Forwarding-No Answer
Time-Out
"System-Class of Service (1/3)",
Call Forwarding/Do Not
Disturb
"System-Numbering Plan (4/11)",
Call Forwarding-Busy/No
Answer
"System-Numbering Plan (5/11)",
Call Forwarding/Do Not
Disturb Cancel
Conditions
An extension user may have only one type of Call
Forwarding/Do Not Disturb feature in effect at any
time. If a second type is assigned, the previously
assigned type is canceled.
If the extension to which calls are to be forwarded
itself is in a call forward mode, a call is not
forwarded furthermore. The call rings at the first
forwarded extension. In case of an outside call, if
not answered in a specified time period, the call will
be routed to another destination, if available, based
on the "Intercept Routing-No Answer" feature.
Calls from any VM extension will not be forwarded, if
forwarding destination is another VM extension.
An extension user will be rejected with reorder tone
if he or she attempts:
• In case of the parameter "Tenant Service" is
employed, the user cannot set the destination to
an extension or an Attendant Console which
belongs to another tenant.
• To call another extension that presets its
destination to the user's extension.
The Operators (Attendant Console or Extension)
can cancel the Call Forwarding/Do Not Disturb
feature assigned to the extension users. Refer to
Section 4-I-11.00 "Remote Station Feature Control".
4-F-18
Reference
VT Dumb
10-D-3.00 11-C-6.00
10-D-4.01 11-C-7.00
10-D-6.04 11-C-11.00
10-D-6.05 11-C-11.00