Panasonic KX-TD500 System Reference Manual page 233

2.06 Uniform Call Distribution (UCD)-
with/without OGM
2.06-1 UCD Group with OGM (01-04)
Description
UCD Groups 01-04 are provided exclusively for
receiving outside calls.
C O
DIL 1:1
DISA
DID
KX-TD500
System
ATT/Ext.
Ext.100
Ext.103
Ext.102
UCD group (01-04)
If all group members are busy
A caller may receive an answer delay
announcement (OGM 1,2) and be placed in the
waiting queue until any one of busy group
member goes on-hook, or be redirected to
another destination (Overflow destination), or
receive any other treatments.
A type of treatments may differ depending on the
preprogrammed UCD Timetable.
Transfer
Ext.101
3-D-15
If all group members are not available to answer
a call (All Logout)
A call will be redirected to another destination
(Overflow destination) immediately.
UCD (01)
(All busy)
UCD Timetable
destination (OFDN)
ATT
(only one for each group)
Programming
System Programming
"Group-Trunk Group (1/3)"
Incoming Mode (Day)
-DIL 1:1
Incoming Mode (Night)
-Day Mode
"Group-Call Pickup Group", UCD
"Trunk-CO Line",
Direct Termination-DN
"Extension-Station (1/4)",
Pickup Group
"Special Attended-DISA",
For Use
"Special Attended-UCD (1/2)",
01 to 04
"Special Attended-UCD (2/2)"
"UCD Auto Logout Operation
(ULO)"
(All logout)
Overflow
Another
EXT.
UCD
Group
Reference
VT Dumb
10-E-1.01 11-C-15.00
10-E-3.00 11-C-19.00
10-F-1.00 11-C-20.00
10-G-1.01 11-C-24.00
10-I-1.00 11-C-33.00
10-I-3.01 11-C-37.00
10-I-3.02 11-C-38.00
11-C-62.00