Panasonic KX-TD500 System Reference Manual page 238

2.06 Uniform Call Distribution (UCD)-
with/without OGM
2.06-2 UCD Group without OGM (05-32)
Description
UCD Groups (05-32) are provided to receive both
extension and outside calls.
C O
DIL 1:1
DISA
DID
KX-TD500
System
ATT/Ext.
Transfer
Ext.110
Ext.113
Ext.112
UCD group (05-32)
If all group members are busy
A call is placed in the waiting queue and the
caller hears ringback tone.
A call in the queue will be redirected to another
destination (Overflow destination) if all group
members are still busy after a specified time
period (Overflow Timer – OT) has elapsed.
Ext. ATT/Ext.
Ext.111
If all group members are not available to answer
a call (All Logout)
A call will be redirected to another destination
(Overflow destination) immediately.
(All busy)
waiting queue
UCD (05)
Overflow destination (OFDN)
ATT UCD (08)
Programming
System Programming
"Group-Trunk Group (1/3)"
Incoming Mode (Day)
-DIL 1:1
Incoming Mode (Night)
-Day Mode
"Group-Call Pickup Group", UCD
"Trunk-CO Line",
Direct Termination-DN
"Extension-Station (1/4)",
Pickup Group
"Special Attended-UCD (1/2)"
05 to 32
"UCD Auto Logout Operation
(ULO)"
3-D-20
UCD (05)
(All logout)
Overflow timeout (OT)
EXT.
Reference
VT Dumb
11-C-15.00
10-E-1.01
11-C-19.00
10-E-3.00
10-F-1.00 11-C-20.00
11-C-24.00
10-G-1.01
11-C-37.00
10-I-3.01
11-C-62.00