Exabyte X200 Library Installation And Operation Manual

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Summary of Contents for Exabyte X200 Library

Page 1 ([DE\WH ; /LEUDU\ ,QVWDOODWLRQ DQG 2SHUDWLRQ 341729-001...
Page 2 Copyright Copyright 1999 – 2000 by Exabyte Corporation. All rights reserved. This item and the information contained herein are the property of Exabyte Corporation. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any...
Page 3: Revision History
According to FCC regulations, changes or modifications to this equipment that are not expressly approved by Exabyte could void the user’s authority to operate the equipment. Industry Canadian Notice ICES-003 digital apparatus Cet appareil numérique de la Classe A respecte toutes les exigences du...
Page 4 This equipment has been tested and complies with AS/ NZS 3548. European Union This equipment complies with the following standards: • EN 55022/ CISPR22 Class A • EN 50082-2 or EN 55024:1998 • EN 61000-3-2 • EN 61000-3-3 Exabyte X200...
Page 5: Product Warranty Caution
Product Warranty Caution ® The Exabyte X200 Library is warranted to be free from defects in materials, parts, and workmanship and will conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased.
Page 6 Notes Exabyte X200...
Page 7: Table Of Contents
About the Exabyte X200 ........
Page 8 Viewing the library command history ......191 Viewing inventory information ....... . 193 viii Exabyte X200...
Page 9 12 Library Firmw are ........199 Upgrading firmware via the console interface.
Page 10 Index ..........267 Contacting Exabyte ......
Page 11: About This Manual
About this manual Use this manual to install, configure, operate, maintain, and ® diagnose problems with the Exabyte X200 Library. This manual includes the following chapters: Œ Chapter 1 provides an overview of library components. Œ Chapter 2 describes how to install and set up the library.
Page 12: Conventions Used In This Manual
Boxed text under the heading “ CAUTION” provides information you must know to avoid damaging the library or tape drives or losing data. :$51,1* Boxed text under the heading “ WARNING!” provides information you must know to avoid personal injury. Exabyte X200...
Page 13: Related Publications
To order an Exabyte publication, see “Contacting Exabyte” on the inside of the back cover. To download a PDF version of an Exabyte publication, go to the Exabyte web site (www.exabyte.com). Exabyte X200 Library Œ Exabyte X200 Library Product Specification, 341730 Œ...
Page 14 Information Interchange – Helical Scan Recording – DA-3 Format, December 1999 Œ TapeAlert Specification, Version 1.0, December 1996 Œ IEEE 802.3 Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access Method and Physical Layer Specifications, 1985 Œ EIA Rack Standards, RS-310-B Exabyte X200...
Page 15: Product Overview
The Exabyte X200 is available as a standalone model in raven-black or pearl-white color. You can convert the library to a rack-mount model with hardware available commercially or from Exabyte. The standalone model is shown in the figure on the following page. Installation and Operation...
Page 16 Chapter 1 Exabyte X200...
Page 17: About The Exabyte X200
About the Exabyte X200 The library contains the following components: Œ Cartridge handler (referred to as the robot) Œ Two to ten Exabyte Mammoth-2 (M2) or Exabyte Mammoth tape drives Œ 8, 16, 24, 32, or 40 data cartridge magazines (each magazine...
Page 18: Library Components
Chapter 1 The storage capacity of the Exabyte X200 library depends on the type of drive installed and the media being used. The following table describes the library’s storage capacity in terabytes (TB) when operating with ten tape drives and 200 data cartridges.
Page 19: Front Panel Components
Product Overview Front panel components Entry/exit port Air filter grille Keypad Door Key lock Œ Entry/exit port (EE port). The EE port contains one removable data cartridge magazine that can hold five data cartridges. Using the EE port, you can insert or remove individual data cartridges or the entire EE port magazine without opening the library door.
Page 20 A fan inside the library pulls air through the air filter grille, and a replaceable air filter located behind this grille prevents dust and other airborne contaminants from entering the library’s enclosure. Exabyte X200...
Page 21: Internal Components
Product Overview Internal components Mounting plate Data cartridge magazine Fixed cartridge slot Calibration block slot Tape drive Robot Bar code scanner Œ Mounting plate. The mounting plates are attached to the drum assembly (not shown). The mounting plates hold the data cartridge magazines, which rotate on the drum to position the magazines in front of the robot.
Page 22 Appendix D for laser safety information. Œ Tape drives. The library includes up to ten M2 or Mammoth tape drives, which are housed in removable Exabyte drive carriers. Each tape drive carrier contains a cooling fan. CAUTION Do not mix M2 and Mammoth drives in the library.
Page 23 Product Overview Œ Cartridge magazines. Cartridge magazines are the removable carriers for the data cartridges. Each magazine contains five cartridge slots. The bottom of each magazine contains a white triangle, called a calibration target, that is used by the robot’s laser scanner to accurately detect the location of the magazine.
Page 24: Back Panel Components
Chapter 1 Back panel components Ethernet port Library SCSI Serial port connectors Tape drive SCSI connectors Power supply assembly Tape drive fans Power entry module Drive carrier service access cover Power supply blank cover Exabyte X200...
Page 25 Œ Drive carrier service access cover. The library can hold up to 10 Exabyte M2 or Mammoth tape drives. If your library contains fewer than 10 tape drives, the unused drive slots are protected by drive carrier service access covers.
Page 26 Chapter 1 Œ Library SCSI connectors. The Exabyte X200 contains two wide LVD or HVD SCSI connectors for the library. Œ Ethernet port. The Ethernet port allows you to connect a 10/ 100BaseT cable from the library to a network server. With...
Page 27: Installation And Setup
Installation and Setup This chapter describes how to install and set up the library hardware. Preparing for installation This section provides step-by-step instructions for preparing the library. You can use the table below as a checklist. Step Description Unpack the library. Check the accessories and equipment.
Page 28 234.) Two keys for the Included with the library. front door Exabyte data Installed in the library (one data cartridge cartridge magazine for the entry/exit port and 8, 16, 24, magazines 32, or 40 magazines for the data cartridge slots depending on how many you ordered).
Page 29 Contact a rack supplier. 19-inch by 30- to 36-inch EIA standard rack with anti-tip support legs * These items can be purchased from Exabyte. See “ Contacting Exabyte” on the inside of the back cover, or contact your service provider.
Page 30 Chapter 2 Step 4 – Prepare the host computer Make sure your application software is compatible with the Exabyte X200 or the Exabyte 480 library. (See page 81 information about the EXB-480 emulation option.) You can obtain software compatibility information about Exabyte products from Exabyte’s web site (www.exabyte.com).
Page 31: Installing The Library Hardware
Installation and Setup Installing the library hardware This section provides step-by-step instructions for installing the library hardware. You can use the table below as a checklist. Step Description Install the library into a rack (optional). Lock the wheels into place. Remove the packing foam and the attached cable clip.
Page 32 Chapter 2 Step 1 – Install the library into a rack (optional) If desired, you can convert the standalone library to a rack-mount model. To do this, contact Exabyte for a rack-mounting kit, which includes hardware and installation instructions. (See “Contacting Exabyte”on the inside of the back cover.)
Page 33 Installation and Setup Step 2 – Lock the w heels into place Once you have located an appropriate area for the library, lock the wheels into place by using the four wheel chocks provided in the accessory kit. 1. Position the open end of the wheel chock so that it faces the side of a caster, as shown in Expanded View 1 of the following figure.
Page 34 Open the library door. 2. From inside the door, locate the string attached to the left side of the foam packing piece, as shown in the following figure. Vertical pulley belt Cable clip String Robot Packing foam Exabyte X200...
Page 35 The location of the fixed cartridge slot is shown in the figure on the following page. Use an Exabyte Mammoth 8mm Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with M2 and Mammoth tape drives.
Page 36 1. Position the cleaning cartridge so that the window showing the tape reels is toward the top, as shown in the following figure. 2. Insert the cartridge into the fixed cartridge slot until it snaps into place. Fixed cartridge slot Cleaning cartridge Exabyte X200...
Page 37 Installation and Setup Step 5 – Attach labels to the mounting plates The library is equipped with numbered labels attached to each mounting plate on the drum. However, these labels are no longer visible after you install the magazines. Additional labels are therefore provided that allow you to visually identify the magazine numbers that correspond to the mounting plate numbers.
Page 38 166 – 170 71 – 75 171 – 175 76 – 80 176 – 180 81 – 85 181 – 185 86 – 90 186 – 190 91 – 95 191 – 195 96 – 100 196 – 200 Exabyte X200...
Page 39 Installation and Setup Remove the magazines To easily access the mounting plates, first remove the magazines. 1. Make sure the robot and its cabling are safely out of the way of the magazines. If necessary, move the robot to the bottom of the vertical axis by pushing firmly against the top of its base.
Page 40 3. On the upper right indentation of mounting plate 0, attach the Magazine 0 label. 4. Rotate the drum until mounting plate 1 is facing you. 5. Repeat steps and 3, this time using Slots 6 – 10 and Magazine 1 labels. Exabyte X200...
Page 41 Chapter 3 beginning on page É Important Because of media management and application software issues, Exabyte recommends that you do not mix AME and MP data cartridges in the same library. Installation and Operation...
Page 42 To ensure that your library will correctly read bar code labels, use bar code labels that contain checksum characters. (Sample bar code labels provided by Exabyte contain checksum characters.) Also, make sure the Verify Checksums option is set to ON. (See...
Page 43 Installation and Setup Determine w hether your labels contain checksums Determine whether your bar code labels contain checksum characters by contacting your label vendor or by following these steps. É Important If you create your own bar code labels, be sure to follow the specification precisely. For best results, use a reliable vendor to create bar code labels and use bar code labels that contain checksum characters.
Page 44 Set the w rite-protect sw itches Make sure the write-protect switch on the cartridge is set correctly for your operation, as shown in the following figure. (You can use a ball-point pen or similar instrument to set the switch.) Exabyte X200...
Page 45 Installation and Setup Install data cartridges in the magazines 1. Place the magazine on its feet with the single mounting guide on the right. 2. Position each cartridge so that the bar code label is on top and the write-protect switch is closest to you, as shown in the following figure.
Page 46 Roller Mounting guide Data cartridge magazine 4. Insert the bottom end of the magazine first, then snap the magazine into place by pressing against the top. Exabyte X200...
Page 47 (see page 235). Exabyte therefore does not support single-ended devices on an LVD library’s SCSI bus. CAUTION Do not connect an LVD library to a single-ended bus.
Page 48 4. Make sure you have the necessary SCSI cables and terminators to connect the library to the SCSI bus. (If you need to order any of these items, see “Contacting Exabyte” on the inside of the back cover.) Exabyte X200...
Page 49 Installation and Setup Connecting the Exabyte X200 The following sections describe two examples of SCSI connector configurations: the library connected to two tape drives, and the library connected to six tape drives. (Your configuration may differ depending on how many tape drives your library contains and the way you connect the library to the SCSI bus.)
Page 50 SCSI bus. In the example shown, a jumper cable connects the library to Drive 2. A second jumper cable connects Drive 2 to Drive 1. 3. Install a terminator on the last device on the SCSI bus. In the example shown, Drive 1 is terminated. Exabyte X200...
Page 51 Installation and Setup Connecting the library to three SCSI buses This section describes how to connect the library with six tape drives to three separate SCSI buses, as shown in the following figure. Drive 1 Drive 2 Drive 4 Drive 3 Drive 6 Drive 5 Installation and Operation...
Page 52 United States and Canada. If you are using an input voltage other than 120 volts AC or if you plan to use the library outside the United States or Canada, you must supply your own power cord. Refer to page 234 for more information. Exabyte X200...
Page 53 Installation and Setup 1. Make sure that the power switch on the back of the library is off (the 0 is pressed). 2. Connect the female end of the power cord to the power connector on the back of the library. 3.
Page 54 “ Library installation problems” page 226. If an error code is Appendix C for a list of error displayed on the LCD codes and corrective actions. If you cannot solve the Contact your service provider or problem yourself Exabyte. Exabyte X200...
Page 55: Selecting Data Cartridges
Selecting Data Cartridges The Exabyte X200 library is available with either Mammoth-2 (M2) or Mammoth tape drives. Each drive has its own media requirements. This chapter describes how to select data cartridges for each drive. Exabyte strongly recommends that you use Exabyte data-grade media with all Exabyte tape drives.
Page 56: Data Cartridge And Drive Compatibility
Chapter 3 Data cartridge and drive compatibility M2 drives in the X200 library write data with a new Mammoth-2 data format. By contrast, Mammoth drives write data with the original Mammoth format. This means that a cartridge placed in an M2 drive will write data in M2 format, while a cartridge placed in a Mammoth drive will write data in the original Mammoth format.
Page 57: Data Cartridges For The M2 Tape Drive
This section describes the cartridges and their recommended use with M2. Using AME SmartClean cartridges with M2 For M2 tape drives, Exabyte recommends that you use AME cartridges with SmartClean technology. Exabyte AME SmartClean cartridges are specifically designed for M2 drives to give you the best performance and longest head life.
Page 58 Chapter 3 Note: Exapaks for M2, containing 10 AME SmartClean cartridges and two magazines, are available from Exabyte. See “Contacting Exabyte” on the inside of the back cover for ordering information. Using standard AME cartridges w ith M2 Although M2 drives write data using the new Mammoth-2 data format, the M2 drives can read standard AME cartridges written in the original Mammoth format.
Page 59: Data Cartridges For Mammoth Tape Drives
M2 cannot read or write to metal particle (MP) cartridges. If you insert an MP cartridge, the M2 tape drive immediately ejects it. If you need to retrieve data from MP tape, contact Exabyte Technical Support and ask about the data conversion service (see “Contacting Exabyte”...
Page 60 Chapter 3 Notes Exabyte X200...
Page 61: Library Configuration
Library Configuration After installing the library hardware and application software, you can set basic configuration options. This chapter describes how to: Œ Use the operator panel Œ Access menus from the status screen Œ Set basic configuration options Œ Check the setup Using the operator panel The library includes a 240 320 pixel LCD and keypad, called the...
Page 62 LCD. For example, to access a menu from the Status Screen (the first screen displayed when you power on the library), press the Main Menu softkey, as shown in the following figure. Main Menu key on LCD Corresponding softkey Exabyte X200...
Page 63 Œ Current tape drive status Œ Operator messages The Status screen also has a >1HHG^ 0 HGLD"@ softkey. You can press this softkey to obtain information about ordering Exabyte media. An example of the Status Screen is shown below. Installation and Operation...
Page 64: Error Messages
Unnumbered errors provide notification of a hardware error but do not interrupt library operation. The following example shows a numbered error message and a brief explanation of the error. For a complete description of individual error conditions, see Appendix Exabyte X200...
Page 65: Main Menu
Library Configuration Main Menu To access the Main Menu, press the >0DLQ^ 0 HQX@ softkey, available from many locations in the menu structure. The following screen appears: Installation and Operation...
Page 66 View library and tape drive status information. Menu Entry/Exit Extend the entry/exit port (so that you can Port open the entry/exit port door); retract the entry/exit port (so that the robot can access cartridges in the entry/exit port magazine). Exabyte X200...
Page 67 Library Configuration Main Menu Status Screen Configuration Robot Control Maintenance Information Entry/Exit Menu Menu Menu Menu Port Extend EE Port SCSI Setup Menu Robot Control Mode Demo Menu SCSI Information Menu SCSI SCSI Mode Parameters SCSI Parity Library Command Menu Retract EE Port SCSI Reservations Emulate EXB-480...
Page 68 Go back one level in the menu structure. >6WDWXV^ 6 FUHHQ@ Return to the Status Screen. >0DLQ^0HQX@ Return to the Main Menu. >5HVHW@ Display the Reset screen so that you can reset the library and the tape drives. >2WKHU^2SWLRQV@ Return to the most previous screen. Exabyte X200...
Page 69 Library Configuration Other softkey positions and functions that remain constant are numbering schemes and device selection keys. For example, if you want to select SCSI IDs for the library and tape drives, the following key options appear on the LCD screen: These softkey functions are described in the following table.
Page 70: Setting Basic Configuration Options
SCSI ID within each SCSI bus. Because you may have multiple buses, the library does not check for duplicate SCSI IDs. It is your responsibility to make sure you do not assign duplicate IDs w ithin a bus. Exabyte X200...
Page 71 Library Configuration To view or change the SCSI IDs: 1. From the Main Menu screen, press the >&RQILJ^ 0 HQX@ softkey. The Configuration Menu appears: Installation and Operation...
Page 72 Chapter 4 2. From the Configuration Menu, select SCSI Setup. The following screen appears: Exabyte X200...
Page 73 Library Configuration 3. If, after viewing the IDs displayed on the SCSI Setup Menu, you want to change any of the IDs, press the >6&6,^ , '^0HQX@ softkey. The SCSI ID Menu screen appears: 4. To set the SCSI ID for the library, press >@ or >@ until the screen displays the correct SCSI ID.
Page 74 Œ Opening the front door (LCD security only; see page If you attempt to perform any of the above operations when security is active, the library displays a message stating that security is enabled and that the selected operation cannot be performed until you disable security. Exabyte X200...
Page 75 PREVENT/ ALLOW MEDIUM REMOVAL command. For more information about SCSI security, see your software documentation or the Exabyte X80 and X200 Libraries SCSI Reference. The method you use to enable security (LCD or SCSI) must also be used to disable security.
Page 76 1. From the Configuration Menu, select System Setup Menu. Note: If you used the application software to enable security, you must use the software to disable security. Refer to your software documentation or the Exabyte X80 and X200 Libraries SCSI Reference. 2. Press >6HFXULW\@ .
Page 77: Checking The Setup
Library Configuration 3. Enter the three-digit password you selected to enable security. Note: If you forget the password, follow the instructions starting on page 222 to view the LCD password, or contact your service provider. 4. Press >'LVDEOH^ 6 HFXULW\@ . Checking the setup After installing the hardware and software, check the setup by performing some exercises on the library, as described below.
Page 78: Where To Go From Here
(The library is shipped with the calibration block in place.) The robot gripper does not contain a cartridge. The library door is closed and locked. The library is in the proper control mode. The standard operating mode is SCSI (see page 84). Exabyte X200...
Page 79: Optional Configuration
Optional Configuration After you have configured the library for basic operation, you can set optional features. The optional configuration settings include: Œ Autoclean Œ Number of slots (hardware and software) Œ Ethernet access Œ Other configuration options Enabling Autoclean When you enable Autoclean, the library automatically cleans the tape drives whenever necessary.
Page 80 Œ Replacing a cleaning cartridge and re-enabling Autoclean Œ Disabling Autoclean Selecting cleaning cartridges Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with M2 and Mammoth tape drives. To order cleaning cartridges, see “Contacting Exabyte”...
Page 81 3. Determine the number of cleaning cycles that remain on your cleaning cartridge, and use the softkeys to enter this number into the Number of Cleans field. Note: A new Exabyte Mammoth Cleaning Cartridge contains 18 cleaning cycles. 4. Press >6DYH@ to enable the Autoclean option, or press >&DQFHO@ .
Page 82: Setting The Number Of Slots
Installed Slots, allows you to configure the library for the actual number of slots the library contains. Œ Software slots. The software slots setting, called Max Addressable Elements, allows you to configure the library for the number of slots you want the software application to recognize. Exabyte X200...
Page 83 Optional Configuration Setting the Total Installed Slots option The Total Installed Slots (hardware slots) default value equals the number of cartridge slots shipped with the library. You do not need to change the hardware slots setting unless your library contains less than 200 slots and you want to install additional slots. For more information about installing additional slots, see page 125.
Page 84 0 through slot 63, resulting in 64 total storage locations. (For more information about the element numbering scheme, see page 155.) To change the Max Addressable Elements value: 1. From the Configuration Menu, press >6ORW^ 6 HWXS@ . The following screen appears: Exabyte X200...
Page 85 Optional Configuration 2. Press >6HW^ 0 D[^ $ GGUHVV@ . The following screen appears: 3. Depending on how many total slots you want the software to recognize, press the appropriate softkeys. For example, if your library contains 200 cartridge slots and you want the software to recognize only 120, press the following softkeys: >@ >1H[W^'LJLW@...
Page 86: Setting Ethernet Options
Chapter 5 Setting Ethernet options This section describes how to establish an Ethernet connection so that you can access Exabyte’s NetStorM™ Library Monitor. Establishing the Ethernet connection involves the following procedures: Œ Configuring the library’s Ethernet connection Œ Viewing the community strings Œ...
Page 87 Optional Configuration The following table describes the configuration options and settings available from the Ethernet Setup Menu. (The figure on page 75 shows these options as they are displayed on LCD.) Ethernet Description M enu option Ethernet Access Ethernet access to the library’s data is allowed (enabled) or is prevented (disabled).
Page 88 Default values for the three community strings are set at the factory and can be easily viewed on the library’s Ethernet Setup screen with security disabled. For more information about the community strings, see the readme file contained in the NetStorM Library Monitor CD. Exabyte X200...
Page 89 Optional Configuration To configure the Ethernet connection between the library and NetStorM Library Monitor software: 1. If necessary, disable security (see page 62). 2. From the Configuration Menu, press >(WKHUQHW^ 6 HWXS@ . The following screen appears: Installation and Operation...
Page 90 6. Press >6HW^ 6 XEQHW^ 0 DVN@ and repeat steps to set the subnet mask. 7. Press >6HW^ * DWHZD\@ and repeat steps to set the gateway address. 8. Press >7RJJOH^ $ FFHVV@ until the first line of the screen reads Ethernet Access: Enabled. Exabyte X200...
Page 91 Optional Configuration 9. Press >(WKHUQHW^ 6 HFXULW\@ . The following screen appears: 10. Make note of the community string values. You may need these values when installing and using NetStorm Library Monitor. (For more information about the community strings, page 74.) 11.
Page 92: Connecting The Ethernet Cable
1. Insert one end of the cable into the Ethernet port until you hear it snap into place. 2. Connect the other end of the cable to the server where you plan to install the NetStorM Library Monitor software. Exabyte X200...
Page 93 Optional Configuration After you connect the Ethernet cable, you can check the Ethernet light-emitting diodes (LEDs) for information about the status of the Ethernet connection, as shown in the following figure and described in the following table. Ethernet LEDs The following table describes the operating status of the four Ethernet LEDs.
Page 94 Monitor from any client machine via a web browser. (For more information about how to launch NetStorM Library Monitor, see the readme file.) For information about software upgrades, check Exabyte’s web site (www.exabyte.com). Exabyte X200...
Page 95: Setting Other Configuration Options
“ EXB-480” in response to a SCSI INQUIRY command. This allows you to use most application software packages that provide a driver for the EXB-480 library but not for the Exabyte X200. Verify Specify whether your bar code labels include a Checksums...
Page 96 Serial Set the baud rate for communication through the ’ Baud Rate library s serial port. Adjust Contrast Control the lettering contrast on the LCD. Exabyte X200...
Page 97: Library Operation
Library Operation Once the library is configured for operation, you can use the application software to automatically perform backup and restore operations. During a typical backup and restore operation, there is no need for you to intervene. However, you may need to occasionally perform the following library operations: Œ...
Page 98: Changing The Robot Control Mode
SCSI mode for the application software to control robot motion (for example, when it issues cartridge movement commands). For detailed information about SCSI commands, refer to the Exabyte X80 and X200 Libraries SCSI Reference. Exabyte X200...
Page 99 Library Operation LCD mode To control robot movement from the operator panel, set the library to LCD mode. Library operations that require LCD mode to move the robot (such as cleaning the tape drives and performing hardware exercises) are accessed from the Maintenance Menu.
Page 100 4. Select the desired mode by pressing the appropriate softkey. É Important When the library is in LCD mode or in Console mode, the softw are application cannot control robot movement. 5. Press >6DYH@ to activate the robot control mode you have selected. Exabyte X200...
Page 101: Replacing Cartridges And Magazines
Library Operation Replacing cartridges and magazines This section describes how to: Œ Replace a single cartridge Œ Replace the cartridge magazines Œ Store cartridges outside the library Note: For information about selecting data cartridges for the library, see Chapter 3 beginning on page Replacing data cartridges...
Page 102 EE port magazine. 8. To move cartridges from the EE port to empty slots in the library, use the application software or the Move Cartridge command (see page 166). Exabyte X200...
Page 103 Library Operation Removing cartridges from the EE port magazine 1. Use the application software or the Move Cartridge command to move up to five cartridges from the library’s storage slots or drives to the EE port magazine. 2. Follow steps through 4, starting on page 3.
Page 104 7. Close and lock the library door. Note: If your library contains fewer than 40 magazines (200 slots), you can install additional magazines by using an upgrade kit available from Exabyte (see “Contacting Exabyte” on the inside of the back cover). Each upgrade kit increases the library’s capacity by 40 slots.
Page 105 Library Operation Storing data cartridges To maximize the shelf life of your tapes and ensure data integrity, follow these guidelines when storing cartridges: Œ Store cartridges in a suitable environment. Follow the specifications for storage temperature and other environmental requirements, as described on the cartridge packaging.
Page 106: Resetting The Library
(POST). The Status Screen appears on the LCD as soon as POST begins. Note: If the library is performing a cartridge move operation when it is reset, it completes the move operation before performing POST. Exabyte X200...
Page 107: Tape Drive Operation
Tape Drive Operation The application software automatically controls the tape drive to perform backup and restore operations. You do not need to intervene in the cartridge processing; however, you may need to perform the following tasks: Œ Monitor the tape drive LEDs Œ...
Page 108: Monitoring The Tape Drive Leds
Chapter 7 Monitoring the tape drive LEDs The figure below shows the front panel of the Exabyte Mammoth tape drive. The following pages provide descriptions of the indicators and controls. Note: The front panel of the M2 drive differs slightly from the Mammoth drive.
Page 109: Ejecting A Cartridge From A Tape Drive
Tape Drive Operation The following table describes the LED combinations that occur during normal tape drive operation. Tape Drive State Error or Ready Ready Normal High POST* Time to Clean in failed (no tape (tape tape speed or reset clean progress POST loaded)
Page 110: Cleaning A Tape Drive
Œ Clean the tape drives manually (see page 97). Selecting cleaning cartridges Use an Exabyte Mammoth 8mm Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with M2 or Mammoth drives. To order cleaning cartridges, see “Contacting Exabyte”...
Page 111 Tape Drive Operation Cleaning a tape drive manually If you decide to clean a tape drive manually, you should clean it when any of the following conditions occur: Œ The library displays a Clean Drive message next to the drive number on the Status Screen of the LCD.
Page 112 Note: If the top LED is still on after the second cleaning, there may be a problem with the tape drive. Contact your service provider. 7. When the cleaning is complete, return the library to SCSI mode and re-enable security, if appropriate. Exabyte X200...
Page 113: Resetting A Tape Drive
Tape Drive Operation Resetting a tape drive Resetting the tape drive clears any error, resets the drive, and ejects the cartridge from the drive (unless a hardware error has occurred). Note: If you reset the tape drive while a cartridge is loaded, it rewinds the tape to the beginning after the reset is complete.
Page 114 Drive Information Menu. The following screen appears: 2. To display additional tape drive information, press >3DJH^ ' RZQ@ . 3. To display information about the next or previous tape drive, press >1H[W^ ' ULYH@ or >3UHYLRXV^ ' ULYH@ . Exabyte X200...
Page 115 Tape Drive Operation The following table describes the information on the Tape Drive Information screen. Tape Drive Information screen Type The type of tape drive installed. Format Tape Format. The formats are: Œ Mammoth Œ Mammoth-2 Œ 8200 Œ 8200c Œ...
Page 116 There is currently a cartridge in the tape drive. Occupied 0 – The library door has been opened or Valid some other interruption has occurred so the occupied information may not be reliable. 1 – The occupied information is reliable. Exabyte X200...
Page 117: Viewing Tape Drive Statistics
Tape Drive Operation Tape Drive Information screen (continued) Accessible 0 – The tape drive is not accessible to the robot because a cartridge is loaded in the tape drive or the tape drive’s status is unknown. 1 – The tape drive is accessible to the robot because an unloaded cartridge is in the tape drive or the drive is empty.
Page 118 1. From the Information Menu, select Statistics, then Element Statistics. 2. From the Element Statistics screen, press >)LUVW^ ' ULYH@ . The statistics for the first drive appears: 3. To view statistics for another drive, press >3DJH^ ' RZQ@ . Exabyte X200...
Page 119 Tape Drive Operation The following table describes the information in the Drive Statistics screen. Note: The Drive Statistics values represent cumulative totals from the time the library was first installed; they do not restart from zero each time the library is powered on. Drive Statistics Field Name Description...
Page 120: Placing A Tape Drive In Pass-Thru Mode
Tape Drive Maintenance Menu. This offline feature allows you to have a tape drive replaced without interrupting library operation. É Important If you need to replace a tape drive and are not trained to use the offline feature, see page 118. Exabyte X200...
Page 121: Routine Service
Œ Replace a tape drive CAUTION Unless you have a self-maintenance contract with Exabyte, do not attempt to replace any components in the library other than the fuse, air filter, power supply, or tape drives. If you do so, you will void your warranty.
Page 122: Cleaning Requirements
Cleaning the library w indow To clean the library’s window, use the cleaning packet provided with the library. To order additional cleaning packets, see “Contacting Exabyte” on the inside of the back cover. CAUTION To avoid scratching the window, do not use abrasive cleaners, abrasive cleaning implements, harsh chemicals, or solvents.
Page 123: Using Touch-Up Paint On The Housing
Using touch-up paint on the housing A raven-black or pearl-white paint kit is available for touching up nicks and scratches on the finish. To order touch-up paint, see “Contacting Exabyte” on the inside of the back cover. Replacing the fuse The library uses a 6.3 amp, 250-volt fuse, which is located in the...
Page 124 2. Place a small screwdriver to the right of the tab on the fuse drawer. Gently pull out the fuse drawer. Fuse drawer Fuse 3. Pull the blown fuse out of the fuse slot. Exabyte X200...
Page 125: Replacing The Air Filter
The library includes an air filter, located behind the air filter cover. The air filter should be replaced once a year (or more frequently if the library is operating in a dirty environment). To order replacement filters, see “Contacting Exabyte” on the inside of the back cover. É...
Page 126 2. Pull on the outside edge of the air filter cover and rotate it slightly so that the four metal tabs release from the inside edge of the panel (closest to the library door). Air filter cover LCD cover 3. Remove the air filter cover. Exabyte X200...
Page 127 Routine Service 4. Use a # 1 Phillips screwdriver to remove the three rivet screws from inside the plastic tabs, as shown in the following figure. 5. Using a flat blade screwdriver, remove the three plastic tabs that secure the air filter to the chassis. 6.
Page 128 10. Place the air filter cover in front of the library so that the metal tabs on the inside edge of the panel line up with the slots next to the library door. Metal Air filter cover Exabyte X200...
Page 129: Replacing A Power Supply
Replacing a pow er supply This section describes how to replace a failed power supply. To order a replacement power supply kit, see “Contacting Exabyte” on the inside of the back cover. Required tools and equipment Make sure you have the following: Œ...
Page 130 3. To completely disengage the power supply from the library, pull the release lever out until it forms a right angle with the back of the library, as shown below. Captive screw Release lever Captive screw Exabyte X200...
Page 131 Routine Service 4. Pull the power supply completely out of the library. Power supply Step 2 – Install the new power supply To install the new power supply: 1. Orient the new power supply so that the release lever is on the right, and slide it into the opening in the back of the library.
Page 132: Replacing A Tape Drive
Chapter 8 Replacing a tape drive When you order a new tape drive, you must order it through Exabyte or an approved Exabyte supplier. The replacement drive must be specially equipped for library operation and must include an Exabyte drive carrier.
Page 133 Routine Service Required tools and equipment Make sure you have the following: Œ New tape drive (included with the tape drive kit) Œ # 2 Phillips screwdriver (not included with tape drive kit) Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD).
Page 134 3. Disconnect the SCSI cables from the back of the tape drive you are replacing. Exabyte X200...
Page 135 Routine Service Step 3 – Remove the old tape drive 1. From the back panel, use a # 2 Phillips screwdriver to release the two captive screws that secure the tape drive carrier to the library, as shown in the following figure. Captive screws 2.
Page 136 2. Make sure the symbol on the new drive (HVD or LVD) matches the symbols on the already installed drives. The SCSI symbols that distinguish between LVD and HVD are shown in the following figure. High-voltage differential (HVD) Low-voltage differential (LVD) Exabyte X200...
Page 137 Routine Service Insert the new tape drive into the drive slot, as shown in the following figure. The drive should slide easily toward the front of the library. Tape drive 4. When the tape drive is almost completely inside the slot in the library, you will feel some resistance.
Page 138 Note: When you replace a tape drive, the new drive automatically assumes the SCSI ID of the old tape drive. If you want to view or change the SCSI ID of the new tape drive, see page Exabyte X200...
Page 139: Library Upgrades
If your library was shipped with less than 5 rows of magazines (200 cartridge slots), you can install additional slots with an upgrade kit available from Exabyte (see “Contacting Exabyte” the inside of the back cover). Each kit increases the library’s capacity by 40 slots.
Page 140 Configure the library for new hardware. If necessary, configure the library for the software application. Before you begin Once you have received the upgrade kit from Exabyte, follow the procedures in this section before you begin installing the additional slots. Obtain equipment...
Page 141 Library Upgrades Obtain the following tools: Œ Small flat-blade screwdriver Œ T-20 TORX bit and TORX driver Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use a grounded static protection wristband during installation.
Page 142 3. Remove each magazine by pulling it out first from the top, then the bottom. (You can access back magazines by rotating the drum manually.) Exabyte X200...
Page 143 Library Upgrades Step 2 – Install new mounting plates on the drum To access the new mounting plates for installation on the drum spindle, you must first remove the reflective plates by following these steps: 1. Locate the eight mounting plates in the upgrade kit. 2.
Page 144 To install the new mounting plates on the drum, follow these steps for each mounting plate: 1. Position the magazine mounting plate above the row of mounting plates already installed on the drum, as shown in the following figure. Drum spindle Exabyte X200...
Page 145 Library Upgrades 2. Place the mounting plate against the drum spindle, and line up the screw holes on the plate with the screw holes on the drum. Screws × 3. Using a T-20 TORX bit, attach the two 8-32 0.5 panhead screws to secure the magazine mounting plate to the drum.
Page 146 Mounting plate Release tab Reflective plate 2. Insert the bottom end of the reflective plate first so that the tab is positioned in the mounting plate slot, then snap the plate into place by pressing against the top. Exabyte X200...
Page 147 Library Upgrades Step 4 – Renumber the mounting plate labels When you install a new row of magazines, the library’s storage capacity is increased by 40 slots. This addition changes the numbering scheme for the following elements in the library: Œ...
Page 148 To attach new labels to the reflective plates, use the following figures to determine the numbering scheme that matches your new library configuration, then follow the steps starting on page 137. Exabyte X200...
Page 149 Library Upgrades 80-Cartridge 120-Cartridge Library Library Note: Mounting plate 0 is always located in the column of mounting plates above the sensor flag. Installation and Operation...
Page 150 Chapter 9 160-Cartridge 200-Cartridge Library Library Note: Mounting plate 0 is always located in the column of mounting plates above the sensor flag. Exabyte X200...
Page 151 Library Upgrades Attach new reflective plate labels 1. Rotate the drum until you locate the mounting plate that contains the sensor flag. (The sensor flag protrudes under the bottom of the column that contains mounting plate 0.) 2. Using the previous figure and the large labels provided in the upgrade kit, attach the appropriate label to the mounting plate with the sensor flag.
Page 152 166 – 170 71 – 75 171 – 175 76 – 80 176 – 180 81 – 85 181 – 185 86 – 90 186 – 190 91 – 95 191 – 195 96 – 100 196 – 200 Exabyte X200...
Page 153 Library Upgrades To attach magazine labels and cartridge slot labels to the mounting plates, follow these steps: 1. Manually rotate the drum until mounting plate 0 is facing you. 2. Using the small labels provided in the upgrade kit, attach magazine label 0 to the rectangular indentation on the upper right corner of mounting plate 0, as shown in the following figure.
Page 154 2. Locate the roller at the top of the magazine mounting plate. 3. Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate, as shown in the figure below. Roller Mounting guide Exabyte X200...
Page 155 Library Upgrades 4. Insert the bottom end first, then snap the magazine into place by pressing against the top. 5. Repeat steps 1 to 4 until you have replaced all of the magazines. Step 6 – Power on the library 1.
Page 156 (For information about unloading a cartridge from a tape drive, see page 95.) É Important For library calibration to complete successfully, all of the magazines must be installed in the library. Also, the fixed slot and all tape drives must be empty. Exabyte X200...
Page 157 Library Upgrades Setting the Total Installed Slots option 1. From the Slot Setup Menu (in the Configuration Menu), press >6HW^ ^ , QVWDOOHG@ . The following screen appears: 2. Depending on the total slots the library now contains, press the appropriate softkey. For example, if you started with an 80-cartridge library and installed one set of 40 additional slots, press >^ ^ 6 ORWV@ .
Page 158 Step 8 – Configure the library for softw are slots If you want to change the number of slots recognized by your software application, you can set the Max Addressable Elements option. For information about setting this option, see page Exabyte X200...
Page 159: Installing An Additional Tape Drive
Library Upgrades Installing an additional tape drive New tape drives for the X200 library must include an Exabyte drive carrier and therefore must be ordered through Exabyte or an approved Exabyte supplier. (For contact information, see “Contacting Exabyte” on the inside of the back cover.)
Page 160 2. Disconnect the power cord. :$51,1* Before performing this installation or maintenance procedure, be sure that the library power switch is in the off position and that the pow er cord is disconnected from the library and the outlet. Exabyte X200...
Page 161 Library Upgrades Step 2 – Remove the service access cover Before removing the service access cover, decide where you want to install the new tape drive. Your software application may require you to install the new tape drive in sequential order. (Refer to your software documentation for information about element address recognition.) For example, the first two tape drives in the library occupy slots...
Page 162 2. Remove the cover so that the drive slot is open. (You can discard the cover.) :$51,1* Do not power on the library with a drive slot open. You must install a tape drive in the open slot before powering on the library. Exabyte X200...
Page 163 Library Upgrades Step 3 – Install the tape drive To install a tape drive in the library: 1. Make sure the tape drive model (M2 or Mammoth) matches the drives already installed in the library. CAUTION Do not mix M2 and Mammoth drives in the library.
Page 164 5. Using a # 2 Phillips screwdriver, attach the two captive screws so that the drive carrier is secured to the library. Tighten the screws to 8.0 inch-pounds (9.2 kg-cm) of torque. Exabyte X200...
Page 165 Library Upgrades Step 4 – Connect the tape drive to the SCSI bus 1. Decide which SCSI bus you want to use for the tape drive. Note: When you install a new tape drive, a default SCSI ID is assigned in sequence with the library and other drives. To change the SCSI ID after you power on the library, see page 2.
Page 166: Installing A Second Power Supply
Chapter 9 Installing a second power supply This section describes how to install a second power supply, available from Exabyte (see “Contacting Exabyte” on the inside of the back cover). Installing an additional power supply ensures that library operations are not interrupted if the first power supply fails.
Page 167 Library Upgrades Step 1 – Remove the pow er supply blank cover 1. From the back of the library, use a # 2 Phillips screwdriver to release the two captive screws on the power supply cover. Captive screws 2. Remove the cover and discard it. Installation and Operation...
Page 168 2. Once the power supply is correctly seated, push the release lever down until it is parallel with the back of the library. 3. Using a # 2 Phillips screwdriver, tighten the two captive screws to 8.0 inch-pounds (9.2 kg-cm) of torque. Exabyte X200...
Page 169: Hardware Exercises
Hardware Exercises This chapter describes demos and hardware exercises you can perform from the operator panel by using the Demo Menu, the Library Command Menu, and the Library Diagnostics Menu. Using elements Elements are the physical locations in the library that can accept a cartridge (the robot, the magazine slots, the entry/ exit port slots, the fixed slot, and the tape drives).
Page 170 157). If your library contains 120 cartridge slots, slot 1 is located on the top of the third tier (see page 159). The following figures show element index assignments for a library containing 40, 80, 120, 160, and 200 data cartridge slots. Exabyte X200...
Page 171 Hardware Exercises Element index assignment: 40-cartridge library Installation and Operation...
Page 172 Chapter 10 Element index assignment: 80-cartridge library Exabyte X200...
Page 173 Hardware Exercises Element index assignment: 120-cartridge library Installation and Operation...
Page 174 Chapter 10 Element index assignment: 160-cartridge library Exabyte X200...
Page 175 Hardware Exercises Element index assignment: 200-cartridge library Installation and Operation...
Page 176: Performing Demos And Hardware Exercises
The Demo Menu allows you to demonstrate the functions of the robot in the library by moving cartridges randomly from slot to slot, including the fixed cartridge slot and the entry/ exit port. You can use the Demo Menu to test the hardware after installation. Exabyte X200...
Page 177 Hardware Exercises To perform a demo, you need to set the following three options: Œ Scan Labels. When the Scan Labels option is set to YES, the robot scans bar code labels as part of the demo. Œ Cycle EE Port. When the Cycle EE Port option is set to YES, the entry/ exit port is extended and retracted as part of the demo.
Page 178: Starting A Demo
2. Change the control mode to LCD (see page 85). 3. Make sure there is at least one data cartridge present and one empty slot available before you begin the test. 4. From the Maintenance Menu, select Demo Menu. The following screen appears: Exabyte X200...
Page 179 Hardware Exercises To run the demo: 1. Use the softkey options to select the demo parameters. >6WDUW@ 2. Press . The system begins the demo cycles and displays a message telling you when it has completed the total moves requested. 3.
Page 180 Self Test Position to Element Park Move Cartridge Scan Scan Element Home Robot Robot Control Mode and Security Current Mode: Pending Mode: Security Option: Disabled Self Position Move Park Test Element Cart Other Scan Home Scan Options Element Robot Exabyte X200...
Page 181 Hardware Exercises 2. Press the softkey corresponding to the exercise you want to select. (Each exercise is described in the following table.) 3. When the exercise is finished, the screen displays a Status Complete message along with any errors that occurred during the demo.
Page 182 The following library components Robot return to home position: Œ The gripper Œ The robot on the reach axis, the horizontal axis, and the vertical axis Œ The drum This exercise also recalibrates the home (zero) position for all the axes. Exabyte X200...
Page 183 Hardware Exercises Using the Library Diagnostics M enu This section describes how to perform diagnostic exercises using the Library Diagnostics Menu from the operator panel. These diagnostic exercises test basic functions of the components in your library and can be used to troubleshoot library hardware problems.
Page 184 2. Press the softkey corresponding to the exercise you want to select. (Each exercise is described in the table on the following page.) 3. Set any required parameters and then press >6WDUW@ . Note: If you want to cancel a test in progress, press >6WRS@ . Exabyte X200...
Page 185 Hardware Exercises 4. When the test is finished, a Status Complete message appears along with any errors that occurred during the test. Press >2.@ to return to the Library Diagnostics Menu. The following table describes each test and provides any additional instructions needed to perform the tests.
Page 186 180 degrees clockwise and then 180 degrees counter-clockwise to complete the rotation. Cycle The entry/exit port extends and Entry/Exit retracts. Port Cycle The solenoid that controls the Solenoid locking mechanism on the front door extends and retracts. Exabyte X200...
Page 187: Library Status
Library Status This chapter describes how to display information about library status, available from the Information Menu on the library’s front panel. The functions in the Information Menu are mainly for use by technical support and application developers. The following information about library status is available from the Information Menu and its submenu screens: Œ...
Page 188: Viewing The Information Menu
Ethernet card. You can also access other information about the library from this screen. To display the Information Menu, press >,QIR^ 0 HQX@ from the Main Menu screen. The following screen appears: Exabyte X200...
Page 189: Viewing Scsi Information
Library Status View ing SCSI information The SCSI Information Menu allows you to access information about: Œ SCSI mode parameters Œ SCSI reservations Œ SCSI sense data To display this menu, select SCSI Information from the Information Menu. The following screen appears: Installation and Operation...
Page 190 Typically, the values of these parameters are changed by a MODE SELECT command. For information about the MODE SENSE and MODE SELECT commands, refer to the Exabyte X80 and X200 Libraries SCSI Reference. The SCSI Mode Parameters screen displays three types of parameters, as follows: Œ...
Page 191 Library Status The table below describes the items listed on the SCSI Mode Parameters screen. SCSI M ode parameters Robot * The element address of the robot. Storage The element address of the first storage location, which is the fixed cartridge slot. See pages for complete numbering schemes.
Page 192 1. Select SCSI Reservations from the SCSI Information Menu. The SCSI Reservation screen appears. 2. To view additional elements, press >3DJH^ 8 S@ and >3DJH^ ' RZQ@ . 3. To return to the SCSI Information Menu, press >2WKHU^ 2 SWLRQV@ , then press >3UHYLRXV@ . Exabyte X200...
Page 193 Library Status The information in the SCSI Reservations screen is described in the following table. SCSI unit reservation Unit Reserved 0 – The library is not reserved by the host. 1 – The library is reserved by the host. Host ID The host’s ID, if the library is reserved.
Page 194 SCSI Sense Data screen (along with any Pending Unit Attention information). This data provides information to help diagnose problems with the library. For more detailed information about SCSI sense data, refer to the Exabyte X80 and X200 Libraries SCSI Reference. To view the sense data: 1.
Page 195 Library Status The following table describes the information in the SCSI Sense Data screen. SCSI Sense data Host ID The SCSI ID of the host(s) connected to the library. Sense This is the sense key returned by the REQUEST SENSE command.
Page 196: Viewing Library Statistics
(a cumulative total that includes cartridge slots and tape drives). Œ Element statistics. This includes data about the robot moves to and scans of the cartridge slots, the EE port slots, and the tape drives. Exabyte X200...
Page 197: System Statistics
Library Status System statistics To view system statistics: 1. From the Information Menu, select Statistics. 2. Press >6\VWHP^ 6 WDWV@ . The following screen appears: Installation and Operation...
Page 198 The number of times the robot failed to scan a bar Failures code. (The robot tries to scan a bar code several times before it logs a failure.) Total EE Port The number of times the EE port extended and Cycles retracted. Exabyte X200...
Page 199 Library Status Cartridge slot statistics Cartridge slot statistics are available from the Element Statistics screen. To view statistics for the cartridge slots: 1. From the Information Menu, select Statistics, then Element Statistics. The following screen appears: 2. To view statistics for additional cartridge slots, press >3DJH^'RZQ@ and >3DJH^8S@ .
Page 200 The number of times the robot retried Retries placing a cartridge in that element. Total Pick The number of times the robot retried Retries picking from that element. Total Scan The number of times the robot retried Retries scanning that element. Exabyte X200...
Page 201 Library Status Tape Drive Statistics To view statistics for the tape drives, see page 103. Entry/ Exit port statistics To view statistics for the entry/ exit port slots: 1. From the Information Menu, select Statistics, then Element Statistics. 2. From the Element Statistics screen, press >)LUVW^ ( (3^ ( OHP@ . The entry/ exit port slot statistics appear: Installation and Operation...
Page 202 EE port slot. Total Pick The number of times the robot retried Retries picking from that EE port slot. Total Scan The number of times the robot retried Retries scanning that EE port slot. Exabyte X200...
Page 203: Viewing System Sensors
Library Status View ing system sensors The System Sensors screens can assist in troubleshooting hardware problems by displaying the current status of the library’s internal mechanical sensors. To view system sensors: 1. From the Information Menu, select System Sensors. The Digital Sensors screen appears: X200 Main Menu\Info\Sensors...
Page 204 0 – The bottom library power supply is operational. Fail 1 – The bottom library power supply has failed. Power Dist. 0 – The fan for the power supply is operational. Fan Fail 1 – The fan for the power supply has failed. Exabyte X200...
Page 205: Viewing The Library Command History
The Library Command History screen creates a display of the most recent 300 events that have occurred in the library. If you contact Exabyte Technical Support, a technician may ask you to scroll through this history buffer to find a particular event.
Page 206 The date, according to the library’s internal calendar, that the event took place. From The process that logged this event. Line The line number of the source code that logged this event. The sequence number of this event across all system buffers. Exabyte X200...
Page 207: Viewing Inventory Information
Library Status View ing inventory information The library uses stored inventory information to process SCSI commands from the application software. This stored information can be viewed from the Inventory Menu. Inventory information is generated for the following element index positions: Œ...
Page 208 Label field contains that cartridge label information. Label Valid Indicates whether the Label field is valid, as follows: 0 – The Label field is not valid. 1 – The Label field is valid. Exabyte X200...
Page 209 Library Status Element Label (continued) Field name Description Label Error Indicates whether the bar code scanner was unable to read the cartridge label, as follows: 0 – The bar code scan was successful, a reset condition occurred, or the door was opened. 60 –...
Page 210 1 – The element location contains a data cartridge. Indicates whether the Occupied flag is accurate, as follows: (Occupied Valid) 0 – The Occupied flag is questionable (may not be accurate). 1 – The Occupied flag is accurate. Exabyte X200...
Page 211 Library Status Occupied Information (continued) Field name Description Indicates whether the magazine or tape drive is installed. If the element index references a (Cartridge storage element, this flag indicates whether the Magazine or magazine is installed. If the element index Tape Drive references a tape drive, this flag indicates Present)
Page 212 (This field is not used for the robot.) Drum The distance the drum has to rotate from its home position to move the specified element in front of the robot. (This field is not used for the robot.) Exabyte X200...
Page 213: Library Firmware
You may need to access the firmware to perform a firmware upgrade, assist support personnel in a troubleshooting operation, or view the LCD password. É Important Only access the firmware if Exabyte Technical Support has advised you to do so. (To contact Technical Support, see “ Contacting Exabyte”...
Page 214: Upgrading Firmware Via The Console Interface
Upgrading firmware via the console interface involves the following steps: Description Step Connect the serial cable. Set the library’s baud rate. Access the console interface. Copy the current flash code. Transfer the new flash code. Transfer the new boot code (if necessary). Exabyte X200...
Page 215 Terminal Baud rate CHS Terminal supports up to 19,200 bps Note: Exabyte provides a PC-based program, CHS Terminal, that supports the required protocol. You can download CHS Terminal from Exabyte’s web site or request it from Exabyte Technical Support. Installation and Operation...
Page 216 Serial port Step 2 – Set the library’s baud rate 1. Make sure the library is in a ready state (idle operating status, no errors, and so on). 2. If necessary, disable security (see page 62). Exabyte X200...
Page 217 Library Firmware 3. From the Configuration Menu, select System Setup, then press >%DXG^ 5 DWH@ . The following screen appears: 4. Select the baud rate that matches your host baud rate. É Important Do not specify a baud rate for the library that is faster than the baud rate for your host.
Page 218 Note: If garbled characters appear on your screen, make sure you have the same baud rate set for the host as you do the library. (For CHS Terminal users, the baud rate displays next to on the top of the screen.) Alt-B Exabyte X200...
Page 219 READ BUFFER or READ FIRMWARE SCSI command. For more information about using the SCSI commands, refer to Exabyte X80 and X200 Libraries SCSI Reference. To make a copy of the current library flash code by using the console Read Firmware command, follow these steps: 1.
Page 220 Œ For the library flash code, type pflash Œ For the Ethernet flash code, type penetflash 2. Press [Enter], then [Alt-S]. The library erases the current flash code and then displays the following prompt: Begin XMODEM download of flash code Exabyte X200...
Page 221 Ethernet flash code versions. To make sure you have the appropriate code levels for your library, check the Exabyte web site at www.exabyte.com. If necessary, you can transfer updated boot code to the library or Ethernet card.
Page 222: Upgrading Flash Code Via Ftp
Œ A Category 3 (10BaseT connection) or Category 5 (100BaseT connection) data-grade cable. Œ New flash code for the library or Ethernet card. You can download new firmware from Exabyte’s web site (www.exabyte.com), or you can contact Exabyte Technical Support.
Page 223 Library Firmware Step 1 – Connect the Ethernet cable To connect the Ethernet cable to the library and host computer: 1. Insert one end of the cable into the Ethernet port (shown in the following figure) until you hear it snap into place. Ethernet port 2.
Page 224 Step 4 – Rename the new flash code Before you can transfer the new flash code to the library or Ethernet card, you need to rename the new file so that the library can recognize it when the file is transferred via FTP. Exabyte X200...
Page 225 Library Firmware To rename the new flash code file: 1. Create a directory named after the new flash code version number. For example, if the new library flash code is 2.4.4, name the directory 2_4_4. If the new Ethernet flash code is 1.11.7, name the directory 1_11_7, and so on.
Page 226: Upgrading The Tape Drive Firmware
Ethernet flash code versions. To make sure you have the appropriate code levels for your library, check the Exabyte web site at www.exabyte.com. If necessary, you can transfer updated boot code to the library or Ethernet card.
Page 227 Œ New firmware for the tape drive. You can download new firmware from Exabyte’s web site (www.exabyte.com), or you can contact Exabyte Technical Support. Œ Drive monitor program. Exabyte provides a PC-based drive monitor software program that you can download from Exabyte’s web site (www.exabyte.com) or request from Exabyte Technical Support.
Page 228 1. Make sure the library is in a ready state (idle operating status, no errors, and so on). 2. If necessary, disable security (see page 62). 3. Make sure the library is in LCD mode (see page 85). 4. From the Maintenance Menu, press the >'ULYH^ 0 DLQW@ softkey. Exabyte X200...
Page 229 Library Firmware 5. Press the >'ULYH^ & RPP@ softkey. The following screen appears: 6. Press >6HW^ ' HVW@ , then use the softkeys to select the tape drive you want to place in pass-thru mode. 7. When you have selected the correct tape drive, press >6DYH@ . 8.
Page 230 To configure Mammoth Monitor: 1. If necessary, download the Mammoth Monitor software from Exabyte’s web site. Make sure you download the version that matches your operating system. 2. Install Mammoth Monitor on your host computer and then launch the software.
Page 231 Library Firmware 3. Click on Setup. The following screen appears: 4. Select the COM Port for the computer’s serial port communication. Note: You do not need to set the baud rate; Mammoth Monitor will automatically adjust it to 9600. Step 3 – Transfer the new firmw are To transfer the tape drive firmware, follow these steps: 1.
Page 232 2. Press the >'ULYH^ & RPP@ softkey. 3. Press >6HW^ ' HVW@ , then use the softkeys to select the next tape drive you want to place in pass-thru mode. 4. When you have selected the correct tape drive, press >6DYH@ . Exabyte X200...
Page 233: Creating A Library Diagnostic Or Bar Code Listing
Creating a library diagnostic or bar code listing via the console interface If you report a problem to Exabyte Technical Support, you may be asked to create a library diagnostic listing or a bar code listing via the console interface. A diagnostic or bar code listing is created...
Page 234 7. Press [Enter]. 8. When the file is completely transferred, your terminal emulation program may require you to close the file and press [Enter] to return to the console screen. Exabyte X200...
Page 235: Creating A Library Or Ethernet Diagnostic
Creating a library or Ethernet diagnostic listing via FTP If you report a problem to Exabyte Technical Support, you may be asked to create a library or Ethernet diagnostic listing via FTP. A library or Ethernet diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer.
Page 236: Viewing The Lcd Password
Œ Host computer that uses an RS232 serial port. Œ A straight-through 9-pin serial cable (not a null modem cable). Œ Software that supports ANSI 3.64 terminal protocol and XMODEM data transfer protocol, such as CHS Terminal (see page 201 for additional software settings). Exabyte X200...
Page 237 Library Firmware View the LCD passw ord To view the LCD password: 1. If necessary, connect the serial cable to the library and the host computer (see page 202). 2. Make sure the library’s baud rate matches the host baud rate (see page 202).
Page 238 Chapter 12 Notes Exabyte X200...
Page 239: Troubleshooting
Troubleshooting This chapter provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drives. The instructions in this chapter provide basic troubleshooting guidelines. This chapter is divided into the following sections: Œ...
Page 240: Library Installation Problems
LVD, and HVD devices. Make sure the devices on the bus are all LVD or all HVD. These devices include the library, tape drives, controller cards, cables, terminators, and any other devices on the SCSI bus. Do not mix LVD and HVD on the same SCSI bus. Exabyte X200...
Page 241 Troubleshooting Narrow SCSI and wide SCSI. Make sure all devices within the library are wide SCSI, or use appropriate SCSI adapters to connect the wide library to narrow devices on the SCSI bus (see page 237). SCSI cable lengths. Make sure the internal SCSI cabling does not exceed maximum lengths (see page 241).
Page 242: Library Operation Problems
Firmware level. Make sure your library contains correct versions of library flash and boot code. To view the current library code versions, see page 174. To determine whether these code versions are the most current, check the Exabyte web site at www.exabyte.com. Exabyte X200...
Page 243: Tape Drive Operation Problems
Advanced troubleshooting If the library or a tape drive experiences a problem that you report to Exabyte Technical Support, you may be asked to create a diagnostic listing. To create a diagnostic listing, you can use the library’s serial port and a console interface program, or you can use the Ethernet port and an FTP utility.
Page 244 Chapter 13 Notes Exabyte X200...
Page 245: Specifications
Specifications This appendix provides specifications for the library, including: Œ Storage capacities Œ Overall specifications Œ Power cord requirements Œ SCSI cable specifications Œ SCSI terminator requirements Œ SCSI adapter requirements Œ Ethernet cable specifications Installation and Operation...
Page 246: Storage Capacities
Appendix A Storage capacities The storage capacity of the X200 library varies according to the type of drive and media contained in the library. The table below summarizes the storage capacity of a library containing M2 tape drives. Capacity (using 225-meter Exabyte X200 w ith M 2 ™...
Page 247: Overall Specifications For The Library
85 BTU/hour minimum; 2,322 BTU/ hour maximum Assumes a 2.5:1 compression ratio for M2 and a 2: 1 compression ratio for Mammoth. Ten Exabyte M2 or Mammoth tape drives, 40 magazines, and one power supply installed in the library. Installation and Operation...
Page 248: Power Cord Requirements
Œ It must have an attachment plug of the proper type, rating, and safety approval for the intended country. Œ It must have an IEC 320 female connector on one end. Œ The cordage must be adequately rated and harmonized to CENELEC publication HD-21. Exabyte X200...
Page 249: Scsi Cable Specifications
Specifications SCSI cable specifications Exabyte recommends wide SCSI cables that comply with the SCSI-3 specification and meet the specifications listed in the following table. LVD SCSI HVD SCSI configuration configuration Connector type 68-pin, high-density, shielded, male connector (to library or tape drives)
Page 250: Scsi Terminator Specifications
In addition, all termination must be external. Do not use internal terminators to terminate the library or the tape drives. For HVD buses, Exabyte recommends AMP Amplimite 869515-1 SCSI terminator. For LVD buses, Exabyte recommends AMP Amplimite 796051-1 SCSI terminator.
Page 251: Scsi Adapter Specifications
SCSI configuration. A 68-pin female to 50-pin male HVD adapter, part number 320225, is available from Exabyte. (Since LVD is available in wide only, LVD adapters are not available.) É Important...
Page 252 Appendix A Notes Exabyte X200...
Page 253: Scsi Configuration
SCSI Configuration This appendix provides an overview of the Small Computer System Interface 2 (SCSI-2) and gives an overview of how to configure the SCSI bus. SCSI is a standard specification that allows an application running on a host computer to communicate with peripheral SCSI devices, such as the library and the enclosed tape drives.
Page 254: Installing The Library On The Scsi Bus
This section provides the basic rules and considerations for setting up the library on the SCSI bus. Single-ended, HVD, or LVD The Exabyte X200 supports an LVD (low-voltage differential) or HVD (high-voltage differential) SCSI configuration. If you have an LVD library, every SCSI device attached to the SCSI buses connecting to or from the library must be LVD.
Page 255: Scsi Cabling
SCSI Configuration Narrow or wide SCSI The Exabyte X200 library supports wide SCSI only. The tape drives installed in the library also support wide SCSI only. If you plan to connect the wide HVD library to a narrow HVD SCSI bus, you need to use SCSI cable adapters. See page 237 HVD adapter specifications.
Page 256: Scsi Ids
If the library or any of the tape drives is the last device on the SCSI bus, you must attach a terminator to the appropriate SCSI connector at the back of the library. For the Exabyte X200, the terminator configuration must be wide LVD or wide HVD.
Page 257: Error Codes
This appendix describes the error codes that appear on the library’s LCD (liquid crystal display). LCD error codes do not reflect tape drive errors. For information about tape drive errors, contact Exabyte Technical Support (see “Contacting Exabyte” the inside of the back cover).
Page 258 For information about SCSI error conditions (sense data), refer to page 180 and to the Exabyte X80 and X200 Libraries SCSI Reference. CAUTION Some corrective actions advise you to reset the library.
Page 259: Error Conditions
Error Codes The following table describes the unnumbered library hardware error conditions. Error description Corrective action Œ Auxiliary Fan Fail. The library’s Power off the library. auxiliary fan has failed. Œ Contact your service provider to replace this fan. CAUTION: Power off the library as quickly as possible.
Page 260 Pick failure. The robot could not successfully pick a cartridge because of mechanical problems. No source element; No dest Install a magazine or redirect the robot to element. No magazine is another location. installed in the selected location. Exabyte X200...
Page 261 Error Codes Error Description Corrective action number Œ Robot full at move. There was a Manually remove the cartridge from cartridge in the gripper before a the robot gripper and return it to its move operation or when the original slot. operator powered-on or reset the CAUTION: Do not try to put the cartridge library.
Page 262 V axis failed home. The robot are not being used by any host, then could not determine the home reset the library from the operator position on the vertical axis. panel. Œ If the error persists, contact your service provider. Exabyte X200...
Page 263 Error Codes Error Description Corrective action number Œ V move into EE port. The robot Retract the entry/exit port (see could not move in front of the page 87) and repeat the move entry/exit port because the command. entry/exit port was extended. Œ...
Page 264 If the error persists, contact your service provider. Not present. The bar code This error appears on the Label scanner could not read the bar Information screen. code label because there was no If necessary, install a cartridge. cartridge present. Exabyte X200...
Page 265 Error Codes Error Description Corrective action number No scan; no inv info. Inventory This error appears on the Label could not be verified on a single Information screen. slot scan because the occupied Œ Make sure the library and tape drives status was unknown.
Page 266 Front door open. The front door Close and lock the front door. was opened before the library Œ Make sure the library and tape drives completed its commands. are not being used by any host, then reset the library from the operator panel. Exabyte X200...
Page 267 Error Codes Error Description Corrective action number Cart. inaccessible. The robot is The cartridge may still be loaded in the unable to pick the cartridge from tape drive. the tape drive. Œ Eject the cartridge from the tape drive and remove it manually (see page 95).
Page 268 EE port failed to return. The Œ Make sure the library and tape drives entry/exit port could not retract. are not being used by any host, then reset the library from the operator panel. Œ If the error persists, contact your service provider. Exabyte X200...
Page 269 Error Codes Error Description Corrective action number Œ EE cartridge jammed. The robot Make sure the cartridge is installed could not pick a cartridge from correctly in the entry/exit port the entry/exit port magazine magazine slot (see page 87). because it was stuck in a Œ...
Page 270 Eject the cartridge from the tape drive was unable to pick a cartridge and remove it manually (see page 95). because the cartridge did not Œ If the error persists, contact your eject from the tape drive. service provider. Exabyte X200...
Page 271 Error Codes Error Description Corrective action number Œ Bad cal value. Calibration came Perform calibration again. up with a bad value. Œ Check the calibration target at the indicated bad location and make sure the target is in good condition. Œ...
Page 272 All slots are full. The robot could Open the library door and remove at least not find an empty cartridge slot one cartridge from a magazine. in Demo Mode. Exabyte X200...
Page 273 Error Codes Error Description Corrective action number All slots are empty. The robot Open the library door and insert at least could not find a cartridge to pick one cartridge in a magazine. in Demo Mode. Œ Laser not calibrated. The laser is Make sure the library and tape drives not properly set up to read bar are not being used by any host, then...
Page 274 Appendix C Notes Exabyte X200...
Page 275: Laser Safety Information
This appendix describes the laser bar code scanner and safety notices for the scanner. The Exabyte X200 library uses a laser beam to read the bar code labels. Laser power of up to 1 megawatt at 660 nanometers could be accessible inside the library. This laser energy complies with CDRH Class II and IEC Class 3B.
Page 276: Laser Safety Labels
The figure on the following page shows the locations of these labels. Note: If your library contains less than 10 tape drives, laser safety labels are also placed on the service access covers. Exabyte X200...
Page 277 Laser Safety Information Installation and Operation...
Page 278 The following figure shows a replica of each laser safety label on the library. Note: If your library and tape drives contain LVD SCSI configuration rather than HVD SCSI, the following LVD symbol will replace the HVD symbol located on the large label above. Exabyte X200...
Page 279: Shipping The Library
If you need to return the library to the factory for service, contact your service provider for shipping instructions. If your service provider instructs you to return the library to Exabyte, contact Exabyte Direct Sales to obtain a Return Materials Authorization (RMA) number and the shipping address (see “Contacting Exabyte”...
Page 280: Preparing The Library For Shipping
4. Remove the power cord, the SCSI cables, the Ethernet cable, and any terminators. Do not ship these items if you are returning the library to the factory. 5. If you have not already done so, contact your service provider for shipping instructions. Exabyte X200...
Page 281: Index
Index Index bar code scanner location of scanning elements using cartridges with viewing status of scanning baud rate, for serial port & accessories shipped with library adapter card calibration block compatibility calibration block slot problems with installation cartridge inventory maintained by adapters, wide-to-narrow library SCSI...
Page 282 Element Reservation screen data cartridges element statistics – See cartridges Element Statistics screen data-grade media date, setting on LCD Demo Menu destination index Exabyte X80...
Page 283 Index elements firmware upgrades addresses for Ethernet indexes for library viewing reservation status tape drive via FTP viewing statistics for via the console interface viewing status of fixed cartridge slot empty drive slot, SCSI ID for installing cartridge in emulate EXB-480 option location entry/ exit port foam, removing from library...
Page 284 Main Menu password Status Screen using NetStorM Library Monitor LCD mode configuring library for LEDs on tape drive software installation library command history command history screen viewing Library Command Menu Library Information Menu lubrication for library Exabyte X80...
Page 285 Index robot control mode for location of Occupied Info malfunctioning sensor operator panel moving through LCD diagnostics testing functionality – testing gripper viewing statistics for packing materials paint for the standalone model parity checking enabled through SCSI enabling from LCD safety notices prevented from changing SCSI bus...
Page 286 Tape Drive Status screen detecting an open door targets problems with temperature compatibility terminator selecting a control mode for requirements software slots specifications Exabyte X80...
Page 287 Index time, setting on LCD Total Installed Slots option touch-up paint troubleshooting – turning on the library unpacking the library upgrading firmware See firmware upgrades Verify Checksums option video-grade media voltage setting for power cord weight of library wide SCSI window, cleaning Write Line options write-protect switch, setting...
Page 288 Index Notes Exabyte X80...
Page 289: Contacting Exabyte
1-800-774-7172 1-800-392-8273 To return equipment for service: Exabyte Service 1-800-445-7736 Scotland: + 44-1-324-564564 e-mail service@exabyte.com Note: If it is more convenient to your location, contact Exabyte Technical Support in Europe at the following numbers: Phone: + 31-30-254-8890 Fax: + 31-30-258-1582...

Exabyte X200 Library Installation And Operation Manual

About this Manual

1 Product Overview

2 Installation and Setup

3 Selecting Data Cartridges

4 Library Configuration

5 Optional Configuration

6 Library Operation

7 Tape Drive Operation

8 Routine Service

9 Library Upgrades

10 Hardware Exercises

11 Library Status

12 Library Firmware

13 Troubleshooting

Specifications

SCSI Configuration

Error Codes

Laser Safety Information

Shipping the Library

Index

Contacting Exabyte

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for Exabyte X200 Library

Summary of Contents for Exabyte X200 Library

Table of Contents