Exabyte 230D Library Installation And Operation Manual

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Page 1 322252-003...
Page 2 Further, Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes. Exabyte, EXAfacts, EXAPAK, EXAsoft, Exatape, and Strategex are U.S. registered trademarks of Exabyte Corporation.
Page 3 According to FCC regulations, changes or modifications to this equipment that are not expressly approved by Exabyte could void the user’s authority to operate the equipment. Cet appareil numérique de la Classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Page 4 This equipment has been tested and complies with AS/ NZS 3548. This equipment complies with the following standards: • EN 55022/ CISPR22 Class A • EN 50082-2 • EN 61000-3-2 • EN 61000-3-3 Exabyte 230D...
Page 5 ® The Exabyte 230D Library is warranted to be free from defects in materials, parts, and workmanship and will conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the library was purchased.
Page 6 Exabyte 230D...
Page 7: Table Of Contents
About the Exabyte 230D ........
Page 8 Upgrading firmware via FTP ....... . . 199 viii Exabyte 230D...
Page 9 Creating a diagnostic or bar code listing via the console interface . . 204 Creating a library or Ethernet diagnostic listing via FTP ..206 Viewing the LCD password ........208 Viewing Ethernet information .
Page 10 Exabyte 230D...
Page 11 Use this manual to install, configure, and operate the ® Exabyte 230D Library. This manual includes the following chapters: Chapter 1 provides an overview of the 230D library. Chapter 2 describes how to install and set up the library. Chapter 3 describes basic configuration settings.
Page 12 Boxed text under the word “ CAUTION” provides information you must know to avoid damaging the library or tape drives or losing data. Boxed text under the heading “ WARNING!” provides information you must know to avoid personal injury. Exabyte 230D...
Page 13: About The Exabyte 230D
For information about the Exabyte 230D and the standards used by the Exabyte 230D, refer to the following publications. Exabyte technical publications are available on the Support Services section of the Exabyte web site (www.exabyte.com). Exabyte 230D Library Product Specification, 322253...
Page 14 Exabyte 230D...
Page 15: Library Components
This chapter provides an overview of the Exabyte 230D and a description of the library components. The Exabyte 230D is available as a standalone or rack-mount model. The figure on the following page shows a standalone model.
Page 16 The library contains the following components: Cartridge handler (referred to as the robot) One to two Quantum DLT™tape drives ® Six data cartridge magazines (each magazine contains five cartridges for a total of 30 cartridges) One power supply Exabyte 230D...
Page 17 When the library is operating with two DLT™4000 tape drives and using 30 data cartridges (assuming an average data compression ratio of 2:1), the Exabyte 230D stores up to 1.2 terabytes (TB). With two DLT 7000 drives and 30 data cartridges, the library can store up to 2.1 TB of data;...
Page 18 × view the operational status of the library and access operation menus. The keypad contains context-sensitive keys, called softkeys, that are programmed so that you can select a range of functions within each level of the menu structure. Exabyte 230D...
Page 19 The Exabyte 230D includes six removable data cartridge magazines that store up to five DLT cartridges each. Installation and Operation...
Page 20 If you place the calibration block in a different slot, library operation may be interrupted or terminated. Drum assembly. The drum assembly holds the data cartridge magazines and rotates to position the magazines in front of the robot. Exabyte 230D...
Page 21 Product Overview Auxiliary fan Ethernet port (optional) Library SCSI connectors Serial port Tape drive fan Power switch Tape drive Fuse drawer SCSI connectors Power supply assembly Power entry module SCSI connectors. The library contains two library SCSI connectors and two tape drive SCSI connectors (if one tape drive is installed in the library) or four tape drive SCSI connectors (if two tape drives are installed in the library).
Page 22 Green Speed A device is detected on the network (such as an Ethernet card) that allows 100Base-T transmission speed. Green Link Status A link to the network has been established. Yellow Activity Data transmission/reception is taking place. Blinking Exabyte 230D...
Page 23: Netstorm™ Library Monitor Software
NetStorM Library Monitor software from the CD that shipped with your library. The CD also contains a readme file with software installation instructions. For information about software upgrades, check Exabyte’s web site (www.exabyte.com). Installing NetStorM Library Monitor software only applies if you have an Ethernet card installed in your library.
Page 24 The following table describes the read only, write only, and read-write status of the community strings for each interface. Read read only (cannot write) read only read-write Write (cannot write) write only (cannot read) Broadcast Exabyte 230D...
Page 25 This chapter describes how to install and set up the library hardware. This section provides step-by-step instructions for preparing the library. You can use the table below as a checklist. Unpack the library. Obtain accessories and equipment. Prepare the host computer. Prepare the library for installation.
Page 26 Chapter 2 For the standalone model, you may need to unlock the wheels. Make sure each wheel lock is in the up position before you move the library, as shown in the figure below. Exabyte 230D...
Page 27 221.) Six Exabyte DLT Data Cartridge Included with the library. Magazines Data cartridge magazine cover Set of magazine labels and cartridge slot labels Keys for the door lock...
Page 28 Chapter 2 Bar code labels To create your own labels, see the Exabyte Bar Code Label Specification for DLT Cartridges . To obtain information about reliable vendors, see Exabyte’s web site (www.exabyte.com). Set of mounting rails and Included with rack-mount model hardware library.
Page 29 Installation and Setup Make sure your application software is compatible with the Exabyte 230D or the Exabyte 480. You can obtain software compatibility information about Exabyte products from Exabyte’s web site (www.exabyte.com). You can install the software application on the host computer before or after library installation.
Page 30: Installing The Library Hardware
Install an additional tape drive, if necessary. Install a cleaning cartridge. Attach labels to the magazine mounting plates. Prepare and install data cartridges. Connect the library to the SCSI bus. Connect the power cord. Power on the library. Exabyte 230D...
Page 31 Installation and Setup If you have a standalone library, go to the instructions on page 33 for Step 2. If you have a rack-mount library, follow these instructions to install the library into a rack. You can use the table below as a checklist.
Page 32 The library rests on the supporting shelves of the assembled rails. The orientation of the rail assembly is shown in the following figure. The rails weigh 25 pounds (11.3 kg). To ensure smooth rail installation, two people should perform this procedure. Exabyte 230D...
Page 33 Installation and Setup You need the following tools to install the library into a rack: Two mounting rails and two Standard 19-inch EIA rack slotted rail brackets with anti-tip support legs Eight 10-32 × 0.5 Torque limiting screwdriver countersink screws plus Flat blade screwdriver eight Tinnerman nuts (for rail T-20 TORX bit (for library...
Page 34 Measure the depth of your rack from front to back. Extend the slotted rail bracket so that the combined end-to-end length of the mounting rail and slotted rail bracket equals the rack depth measurement. Exabyte 230D...
Page 35 Installation and Setup Holding the rail bracket and mounting rail at this measured length, locate the slots on the bracket that line up with the four screw holes in the mounting rail. Make a note of these slot positions. For example, the figure on the previous page shows the first and second slots lining up with the screw holes on the mounting rail.
Page 36 Tinnerman nuts. Do not tighten the countersink screws until you have completely installed the rails into the rack. Re-adjust the total rail length to equal the rack depth measurement you noted in step 3. Exabyte 230D...
Page 37 Installation and Setup From the rear of the rack, determine approximately where you intend to install the rails. You need at least 18 inches (45.7 cm) of clearance above the rail’s supporting shelf. You do not need additional clearance above or below the library. In this approximate area, measure the distance between several rack holes until you find a hole that is 5/ 8-inch (1.6 cm) from the adjacent holes on either side, as shown in the figure.
Page 38 Using a second person to hold the assembled rail in place, go to the front of the rack and use a level to line up the top rail mounting hole with the correct rack mounting hole. Exabyte 230D...
Page 39 Installation and Setup Insert (but do not tighten) an 8-32 panhead screw (for a rack with threaded holes) or a 10-32 panhead screw (for a rack with unthreaded holes) through the front rack mounting hole and the rail assembly. Insert (but do not tighten) the four remaining front and rear rack-mount screws.
Page 40 Extend the anti-tip support legs on the rack (not shown). Using a mechanical lift, elevate the library to the height of the mounting rails. Slide the library into the rack. Exabyte 230D...
Page 41 Installation and Setup To attach the library to the rack, you must remove the two front covers. To remove the front covers: Use a # 2 Phillips screwdriver to remove the two screws from the air filter cover, as shown in the following figure. Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover (closest to the library door).
Page 42 Pull on the outside edge of the LCD cover and rotate it toward you so that the metal tabs release from the inside edge of the cover (closest to the library door). Remove the LCD cover. Close and lock the library door. Exabyte 230D...
Page 43 Installation and Setup Push the library into place so that the front metal cover fits snugly against the rack. Using a T-25 TORX bit and eight 10-32 panhead screws, attach the library to the mounting holes on the rack, as shown in the figure.
Page 44 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library. Exabyte 230D...
Page 45 Installation and Setup Do not force the cover to rotate or you may bend the tabs. If the cover does not rotate smoothly toward the library, pull against the side of the LCD opening (the side closest to the tabs), reseat the tabs, then finish rotating the cover into place against the library.
Page 46 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library. Replace the two screws on the air filter cover. Exabyte 230D...
Page 47 Installation and Setup Once you have located an appropriate area for the library, lock the wheels into place by pushing the wheel lock levers into the down position. Insert the key in the lock of the library door, push in, and turn it one quarter turn clockwise.
Page 48 DLT 7000, or DLT 8000 tape drive. If you are installing an additional drive, see page 142. Do not mix DLT 4000, DLT 7000, or DLT 8000 tape drives in the library. Make sure both tape drives are the same type and model. Exabyte 230D...
Page 49 Use DLT Cleaning Tape III only. Using cloth swabs, cotton swabs, cleaning agents, or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty. To install a cleaning cartridge: Position the cleaning cartridge horizontally with the spindle facing down and the label facing you.
Page 50 The library is equipped with numbered labels that are attached to each mounting plate on the drum. You can attach additional labels that allow you to visually identify the magazine numbers and their corresponding cartridge slot numbers. Exabyte 230D...
Page 51 Installation and Setup Each magazine number matches the corresponding mounting plate number. For example, magazine 0 is attached to mounting plate 0. Similarly, each cartridge slot number matches the corresponding element index number. For more information about element index numbers, see page 149.
Page 52 Remove each cartridge magazine by pulling it out first from the top, then the bottom. (You can access back magazines by rotating the drum manually.) Repeat step 2 until you have removed all the data cartridge magazines from the library. Exabyte 230D...
Page 53 Installation and Setup Rotate the drum until mounting plate 0 is facing you. On the upper left indentation of mounting plate 0, attach the Slots 1 – 5 label, as shown in the following figure. On the upper right indentation of mounting plate 0, attach the Magazine 0 label.
Page 54 Chapter 2 Exabyte recommends that you use Exatape™ IV data cartridges. To ensure that your library will correctly read bar code labels, use bar code labels that contain checksum characters. Also make sure the Verify Checksum option is set to ON. (See...
Page 55 Installation and Setup Determine whether your bar code labels contain checksum characters by contacting your label vendor or by following these steps. If you create your own bar code labels, be sure to follow the specification precisely. For best results, use a reliable vendor to create bar code labels and use bar code labels that contain checksum characters.
Page 56 Chapter 2 To attach bar code labels to the cartridges, slide the label into the label slot, as shown in the following figure. Exabyte 230D...
Page 57 Installation and Setup Make sure the write-protect switch on the cartridge is set correctly for your operation, as shown in the following figure. To do so, hold the cartridge so that the two arrows facing you are pointing down. The write-protect switch includes both arrows and slides back and forth.
Page 58 Insert the cartridge into the magazine slot. When the cartridge is seated, a plastic tab in the magazine slot moves into an indentation on the cartridge. Very little force is needed to install a data cartridge. If you experience problems, check the orientation of the cartridge. Exabyte 230D...
Page 59 Installation and Setup If necessary, manually rotate the drum to access the mounting plate where you want to install the magazine. Locate the roller at the top of the magazine mounting plate. Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate, as shown in the figure.
Page 60 Make sure you have the necessary SCSI cables, jumpers, and terminators to connect the library to the SCSI bus. (If you need to order any of these items, see the inside back cover.) Exabyte 230D...
Page 61 Installation and Setup Assuming that your library contains two tape drives, it can operate on one, two, or three SCSI buses. The library and each tape drive connector can operate on separate SCSI buses or on the same SCSI bus. The following examples provide two possible SCSI configurations: the library and two tape drives connected to one SCSI bus, and the library and two tape drives connected to two...
Page 62 Connect the host SCSI cable to the library SCSI connector. If you are connecting w ide (68-pin) SCSI cables to the library, tighten the SCSI cable jack screw s to no more than 2.0 inch-pounds (2.3 kg-cm) of torque. Exabyte 230D...
Page 63 Installation and Setup Use jumper cables to connect the library and the tape drives to one SCSI bus. In the previous figure, a jumper cable connects the library to the first tape drive, while a second jumper cable connects the first tape drive to the second tape drive.
Page 64 Connect the host SCSI cable to the library SCSI connector. If you are connecting w ide (68-pin) SCSI cables to the library, tighten the SCSI cable jack screw s to no more than 2.0 inch-pounds (2.3 kg-cm) of torque. Exabyte 230D...
Page 65 Installation and Setup Use a jumper cable to connect the library and the first tape drive to one SCSI bus. Connect the second host SCSI cable to the SCSI connector of the second tape drive. Install a terminator over the last device on each SCSI bus. In the previous example, both tape drives are terminated.
Page 66 Connect the female end of the power cord to the power connector on the back of the library. Plug the male end of the power cord into the power source. The library has autoranging voltage selection, so you do not need to change the voltage setting. Exabyte 230D...
Page 67 Installation and Setup Make sure the library door is closed and locked. Turn on the host computer system. If your host system requires that attached peripheral devices be powered on before the host, turn on the library before you turn on the host. Push the power switch on the back of the library to the on position (the I is pressed).
Page 68 “ Library installation problems” page 214. If an error code is Appendix C for a list of error displayed on the LCD: codes and corrective actions. If you cannot solve the Contact your service provider or problem yourself: Exabyte. Exabyte 230D...
Page 69 After installing the library hardware and application software, you must set the library’s configuration options. This chapter describes how to: Use the operator panel Access menus from the status screen Set basic configuration options Check the setup Installation and Operation...
Page 70: Using The Operator Panel
320 pixel LCD and keypad, called the × operator panel, which allows you to interactively control library operations. Using the operator panel, you can set library options, check operating statistics, and diagnose errors. The figure below shows the location of the LCD and keypad. Exabyte 230D...
Page 71 Library Configuration The keypad contains a set of context-sensitive keys, called softkeys, located below the LCD screen. Softkey functions change as you navigate to different locations in the menu structure. To select a menu option, press the softkey corresponding to the key position displayed on the LCD.
Page 72 Current status of the tape drives Operator messages An example of the Status Screen is shown below. Status Screen Library Status: POST Loading D1 Drive Status D1: Idle D2: Idle Operator Messages Door locked (LCD security) Main Reset Menu Exabyte 230D...
Page 73 Library Configuration If a hardware error occurs, an error code will appear automatically on the Status Screen (see previous page) and in the Robot Control and Security box on other screens. Two types of error codes can appear on the LCD: numbered and unnumbered error codes.
Page 74 Information Provides tape drive status information and Menu diagnostic information for service technicians. The Main Menu screen also displays information about the robot control mode and security status, as shown in the following figure. Exabyte 230D...
Page 75: Library Configuration
Library Configuration Main Menu Status Screen Configuration Robot Control Maintenance Information Menu Menu Menu Menu SCSI Setup Menu Robot Control Mode Demo Menu SCSI Information Menu SCSI SCSI Mode Parameters SCSI Parity Library Command Menu SCSI Reservations Emulate EXB-480 Console SCSI Sense Data Self Test Verify Checksums...
Page 76 Chapter 3 To access the Main Menu, press the softkey from the Status Screen. The following screen appears: Exabyte 230D...
Page 77 Library Configuration The softkeys on the operator panel are context-sensitive. That is, they perform different functions depending on your location in the menu structure. Certain softkey positions, however, remain consistent. For example, the Other Options key appears on all menu screens. When you press the softkey once, the following keys appear on the LCD: These Other Options keys correspond to the following softkey...
Page 78 Increases the unit value by one Decreases the unit value by one Scrolls to the next selection on the screen or Scrolls to the previous selection on the screen Saves the current selection Cancels the current selection Exabyte 230D...
Page 79 Library Configuration You can access configuration settings through the Configuration Menu. Basic configuration steps include: Setting SCSI IDs Setting library security To display the Configuration Menu: From the Status Screen, access the Main Menu by pressing the softkey that corresponds to the key displayed on the LCD.
Page 80 Slot Setup Setup Setup Setup Ethernet Other Setup Options Ethernet is an optional feature in the 230D library. If your library does not have an Ethernet card installed, the Configuration Menu will not display an Ethernet Setup option. Exabyte 230D...
Page 81 Library Configuration Default SCSI IDs are assigned at the factory for the library and each tape drive. Empty drive slots are assigned a status of “No Drive.” This section describes how to view the default settings and change them if necessary. The library and tape drives must each have a unique SCSI ID within each SCSI bus.
Page 82 Verify Checksums SCSI ID Menu SCSI IDs Library: 01 D1: 06 D2: 05 Robot Control Mode and Security Current Mode: Pending Mode: Security Option: Enabled by LCD Toggle Toggle Toggle SCSI ID Parity Emul 480 Checksum Menu Other Options Exabyte 230D...
Page 83 Library Configuration If, after viewing the IDs displayed on the SCSI Setup Menu, you want to change any of the IDs, press the softkey. The SCSI ID Menu screen appears: Main Menu\Configuration\SCSI\IDs SCSI IDs Library: 01 D2: 05 D1: 06 Next Save Device...
Page 84 Opening the front door (LCD security only; see page If you attempt to perform any of the above operations when security is active, the library displays a message stating that security is enabled and that the selected operation cannot be performed until you disable security. Exabyte 230D...
Page 85 PREVENT/ ALLOW MEDIA REMOVAL command. For more information about SCSI security, see your software documentation or the Exabyte 230D Library SCSI Reference. The method you use to enable security (LCD or SCSI) must also be used to disable security. That is, if you enable security from the operator panel (LCD), you must disable it from the LCD.
Page 86 Remember or make note of the passw ord you select to enable security; you must use the same password to turn security off. When you are finished, press . A confirmation message appears. Press the softkey. Or, to exit without enabling security, press Exabyte 230D...
Page 87 Press Security may have been enabled by your application software using a SCSI command. If so, it must be disabled by your application software. Refer to your software documentation or to the Exabyte 230D Library SCSI Reference. Installation and Operation...
Page 88 Back up several megabytes of data and perform a comparison check on the backed up data. (If you have two tape drives, back up several megabytes to both.) This determines whether the software and tape drives are communicating properly. Exabyte 230D...
Page 89 If you cannot solve the Contact your service provider or problem yourself: Exabyte. Before you begin library operations, check the following: The data cartridge magazines are installed. The calibration block is stored in the calibration block slot.
Page 90 Chapter 3 Exabyte 230D...
Page 91 You can configure the library to include various optional features. You can set these options by selecting them from the Configuration Menu. This chapter describes how to: Set the Max Addressable Element option Enable Autoclean Enable Ethernet access Set other configuration options Installation and Operation...
Page 92 For example, if the software license you purchased supports 16 cartridges, set the Max Addressable Element option to 15. This tells the library to place cartridges in slot 0 through slot 15, resulting in 16 storage locations. Exabyte 230D...
Page 93 Optional Configuration To change the Max Addressable Element value: From the Configuration Menu, press Press . The following screen appears: Main Menu\Configuration\Slots Select the number of storage slots to use: Max Addressable Elem: Press Save, or Cancel to quit. Next Save Digit Previous...
Page 94: Enabling Autoclean
This section describes the following procedures: Selecting cleaning cartridges Enabling Autoclean Replacing a cleaning cartridge and re-enabling Autoclean Disabling Autoclean If you enable Autoclean, you must permanently store the cleaning cartridge in the fixed cartridge slot. Exabyte 230D...
Page 95 Use DLT™ Cleaning Tape III only. Using cloth swabs, cotton swabs, cleaning agents, or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty. Make sure the fixed slot contains a cleaning cartridge. If the fixed slot contains a data...
Page 96 Determine the number of cleaning cycles that remain on your cleaning cartridge and use the softkeys to enter this number into the Number of Cleans field. A new DLT Cleaning Tape III cartridge contains 20 cleaning cycles. Press to enable the Autoclean option, or press Exabyte 230D...
Page 97 Optional Configuration After completing each cleaning cycle, the library decreases the Number of Cleans by one. When the Number of Cleans is zero, the library disables Autoclean. A message appears on the Status Screen, notifying you that the cleaning cartridge needs replacement.
Page 98 You can also use the Ethernet connection to access the library’s firmware via FTP. For more information about using FTP, see Chapter Ethernet is an optional feature in the Exabyte 230D library. These instructions apply only if your library has been upgraded with an Ethernet card. Exabyte 230D...
Page 99 Optional Configuration To configure the Ethernet connection for communication with NetStorM Library Monitor, you need to use the Ethernet Setup Menu, available from the library’s front panel. The following table describes the configuration options and settings available from the Ethernet Setup Menu. Ethernet Access Ethernet access to the library’s data is allowed (enabled) or is prevented...
Page 100 Control Enabled: Disabled Network Address: Static IP Address: 000.000.000.000 Subnet Mask: 000.000.000.000 Gateway Addr: 000.000.000.000 Community Strings Read: "public" Write: "private" Bcast: "private-traps" Toggle Toggle Toggle Set IP Access Control Network Address Other Set Sub- Options net Mask Gateway Exabyte 230D...
Page 101 Optional Configuration Wait until step 9 to enable Ethernet access. If you enable Ethernet access before configuring the library, you must power cycle the library after completing the following steps to ensure that the new settings will take effect. To enable static IP addressing, press until the screen reads Network Address: Static.
Page 102 Connect the other end of the cable to the server. After you connect the Ethernet cable, you can check the Ethernet light-emitting diodes (LEDs) for information about the status of the Ethernet connection (see page Exabyte 230D...
Page 103 Monitor from any client machine via a web browser. (For more information about how to launch NetStorM Library Monitor, see the readme file.) For information about software upgrades, check Exabyte’s web site (www.exabyte.com). Installing NetStorM Library Monitor software only applies if you have an Ethernet card installed in your library.
Page 104 “ EXB-480” in response to a SCSI INQUIRY command. This allows you to use most (but not all) application software packages that provide a driver for the Exabyte 480 library but not for the Exabyte 230D. Verify Allows you to specify whether your bar code...
Page 105 Optional Configuration Date Allows you to set the system date for the library. The date appears on the Library Command History screen (see page 180 for more information). Time Allows you to set the time that is shown on the library’s Status Screen and Command History screen (see page 180...
Page 106 Chapter 4 Exabyte 230D...
Page 107 Once you have configured the library for operation, you can use the application software to automatically perform backup and restore operations. During a typical backup and restore operation, there is no need for you to intervene. However, you may need to occasionally perform the following operations: Determine robot control modes Replace data cartridges...
Page 108 However, the library must be in SCSI mode for the application software to control robot motion when it issues cartridge movement commands. For detailed information about SCSI commands, refer to the Exabyte 230D Library SCSI Reference. Exabyte 230D...
Page 109 Library Operation If you want to control robot movement through the operator panel, you must set the library to LCD mode. In this operating mode, you can select menu options from the LCD to move the robot. Operations that use LCD mode to move the robot (such as cleaning the tape drives and performing hardware exercises) are accessed from the Maintenance Menu.
Page 110 Select the desired mode by pressing the appropriate softkey. When the library is in LCD mode or in Console mode, the softw are application cannot control robot movement. Press to activate the robot control mode you have selected. Exabyte 230D...
Page 111 Open the library door to access the cartridges Replace a single cartridge or a cartridge magazine Store cartridges outside the library ™ Exabyte recommends that you use Exatape IV Data Cartridges. Exatape media meets specifications that are the most stringent in the industry.
Page 112 Open the library door. Do not force the library door open. The door’s interlock mechanism may be prevented from releasing by LCD security, laser scanner operation, a SCSI PREVENT/ALLOW MEDIA REMOVAL command, or by the application software. Exabyte 230D...
Page 113 Library Operation To replace a single cartridge: Remove the cartridge by pulling it straight out from its slot in the cartridge magazine. If necessary, rotate the drum assembly in either direction to access the cartridge you want to remove. Make sure that the write-protect switch on the replacement cartridge is set correctly for the desired operation.
Page 114 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate, as shown in the figure. Clip the magazine onto the bottom and snap it into place by pressing on the top. Exabyte 230D...
Page 115 Library Operation Rotate the drum assembly in either direction to ensure that the magazine is seated correctly. If the drum assembly does not spin freely, re-install the cartridge magazine and rotate the drum again. Close and lock the library door. To maximize the shelf life of your tapes and ensure data integrity, follow these guidelines when storing cartridges: Store cartridges in a suitable environment.
Page 116: Resetting The Library
Before resetting the library, make sure the library or tape drives are not communicating across the SCSI bus. Resetting the library may disrupt communications on the SCSI bus. Exabyte 230D...
Page 117 Library Operation To reset the library, you can use one of the following methods: From any screen, select . Press , then press again at the confirmation screen. Perform a power-on reset by turning the library off, then back on. The library, tape drives, or the entire SCSI bus can also be automatically reset by the host.
Page 118 Chapter 5 Exabyte 230D...
Page 119 The application software automatically controls the tape drive to perform backup and restore operations. You do not need to intervene in the cartridge processing. However, you may need to perform the following tasks: Monitor the tape drive LEDs Open a tape drive Reset a tape drive Clean a tape drive View tape drive information...
Page 120 DLT 8000 looks similar to the DLT 7000 except that the numeric LEDs on the left are 10.0/ 15.0, 20.0, 35.0, and 40.0. The numeric LEDs on the DLT 4000 are 2.6, 6.0, 10.0/ 15/ 0, and 20.0. Exabyte 230D...
Page 121 Tape Drive Operation The tape drive uses light emitting diodes (LEDs) to indicate its operating states. Normally, you do not need to monitor the LEDs when the tape drive is installed in the library; however, basic LED states are described below for your reference. Yellow on The current format (or “...
Page 122 There may be a problem with the the tape drive data cartridge. Try another and insert the cartridge. If the problem persists, data cartridge, contact your service provider. the yellow LED goes on again. Cleaning is complete, or no cleaning is required. Exabyte 230D...
Page 123 Tape Drive Operation Operate Green on It is okay to operate the tape Handle drive handle. Do not operate the tape drive handle. All on left Blinking A power-on self-test (POST) or side or all on other error has occurred. right side POST is beginning.
Page 124 Chapter 6 To open a tape drive: If security has been enabled, disable it (see page 73). Switch to LCD mode (see page 95). From the Maintenance Menu, select Tape Drive Command Menu. The following screen appears: Press Exabyte 230D...
Page 125 Tape Drive Operation To open Tape Drive 1, press . To open Tape Drive 2, press the following softkeys: When you do so, the following activities occur: The tape drive unloads the tape. When the tape is unloaded (the Operate Handle LED will blink and then remain on), the robot opens the tape drive handle.
Page 126 Do not use cloth swabs, cotton swabs, cleaning agents, or cleaning cartridges not approved for your tape drive. Use only DLT CleaningTape III. To order cleaning cartridges, contact Exabyte (see the inside back cover). Exabyte 230D...
Page 127 Tape Drive Operation To clean the tape drive from the operator panel: If security has been enabled, disable it (see page 73). Switch to LCD mode (see page 95). Make sure a cleaning cartridge is installed in the fixed cartridge slot. Before you begin cleaning a tape drive, make sure the fixed slot contains a cleaning cartridge (rather than a data cartridge).
Page 128 The Tape Drive Information Menu allows you to display information about the tape drive, including the type of tape drive installed and its operational status. The tape drive information screen is updated whenever there is a change in drive status. Exabyte 230D...
Page 129 Tape Drive Operation To display tape drive information: From the Main Menu, select Information Menu. From the Information Menu, select Tape Drive Information Menu. The following screen appears: Main Menu\Info\Drive Information Tape Drive 1 Information: Type: DLT 7000 Format: No Tape Status: Idle Drive Code:...
Page 130 Status Tape Motion Status. One of the following: Idle Rewind Seeking Reading Writing Erasing Cleaning Loading Unload Rdy4Code (Ready for code) CodeUIP (Code upgrade in progress) Calib (Calibrating) Drive Microcode Revision. The tape drive’s Drive Code microcode revision. Exabyte 230D...
Page 131 Tape Drive Operation Control Code Controller Microcode Revision. The tape drive’s controller microcode revision. SCSI ID The SCSI ID of the tape drive. No SCSI ID 0 – The tape drive has a valid SCSI ID set by the library. 1 –...
Page 132 The Drive Statistics screen allows you to view data about robot moves to tape drives. Tape drive statistics are updated whenever there is a change in drive status. To view tape drive statistics: From the Information Menu, select Statistics, then Element Statistics. Exabyte 230D...
Page 133 Tape Drive Operation From the Element Statistics screen, press . The following screen appears: Main Menu\Info\Statistics Drive Statistics Drive: Index: Loads: Push Retries: Reloads: Double Picks: Recovery Repicks: Serial Number: No SN Page First First Element Drive Other Page Options Down To view statistics for the second drive, press Installation and Operation...
Page 134 Recovery The number of times the robot had to reload Repicks a cartridge before removing it from the tape drive. Serial Number The serial number of the tape drive. Exabyte 230D...
Page 135 Replace a power supply Replace a tape drive Unless you have a self-maintenance contract with Exabyte, do not attempt to replace any components in the library other than the fuse, air filter, power supply or tape drives. If you do so, you will void your warranty.
Page 136 To avoid scratching the window, do not use abrasive cleaners, abrasive cleaning implements, harsh chemicals, or solvents. For standalone models, a pearl-white paint kit is available for touching up nicks and scratches on the finish. For ordering information, contact Exabyte (See the inside back cover). Exabyte 230D...
Page 137 The library uses a 4.0 amp, 250-volt fuse, which is located in the fuse drawer at the back of the library above the power cord connector. An extra fuse is provided in the fuse drawer. To order additional fuses, contact Exabyte (See the inside back cover).
Page 138 Remove the spare fuse and place it in the fuse slot. Insert the fuse drawer into the back panel. Push in until you hear it snap into place. Connect the power cord and power on the library. Order another spare fuse for the fuse drawer. Exabyte 230D...
Page 139 The library includes an air filter, located behind the air filter cover. The air filter should be replaced once a year (or more frequently if the library is operating in a dirty environment). To order replacement filters, contact Exabyte (See the inside back cover).
Page 140 Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the panel (closest to the library door). Remove the air filter cover. Pull out the old air filter. Exabyte 230D...
Page 141 Routine Service Place the new air filter against the metal chassis. Make sure to push the mesh over the eight mounting tabs located on the chassis, as shown in the following figure. Installation and Operation...
Page 142 Insert the metal tabs into the slots and push the panel into place so that it fits snugly against the front of the library. Replace the two screws on the air filter cover. Exabyte 230D...
Page 143 Routine Service This section describes how to replace a failed power supply. You can order a power supply kit from Exabyte. See the inside back cover for contact information. Make sure you have the following: New power supply (included with the power supply kit)
Page 144 Chapter 7 Pull the power supply straight out of the library, as shown in the following figure. Exabyte 230D...
Page 145 Routine Service To install the new power supply: Orient the new power supply so that the release lever is on the right and slide it into the opening in the back of the library. The power supply should slide in easily. If there is any resistance, adjust the position of the power supply and try again.
Page 146 Chapter 7 When you order a new tape drive for the library, you must order it through Exabyte or an approved Exabyte supplier. The replacement drive must be specially equipped for library operation and must include an Exabyte drive carrier.
Page 147 Routine Service Do not mix DLT 4000, DLT 7000, or DLT 8000 tape drives in the library. Make sure both tape drives are the same type and model. Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use a grounded static protection wristband during installation.
Page 148 To unload the tape drive using the operator panel: If necessary, disable security (see page 73). Change the control mode to LCD (see page 95). From the Maintenance Menu (in the Main Menu), select the Tape Drive Command Menu. The following screen appears: Press Exabyte 230D...
Page 149 Routine Service To open Tape Drive 1, press . To open another tape drive, press the following softkeys: (until you reach the tape drive that you want to open) When you do so, the tape drive unloads the tape. After the tape is unloaded (the Operate Handle LED will blink), the robot opens the tape drive handle.
Page 150 Do not power on the library with a drive slot open. You must install a tape drive or service access cover in the open drive slot before powering on the library. Exabyte 230D...
Page 151 Routine Service Insert the tape drive carrier into the drive slot, as shown in the following figure. The drive should slide easily toward the front of the library. Tape drive Installation and Operation...
Page 152 Using a # 2 Phillips screwdriver, attach the two captive screws so that the drive carrier is secured to the library. Tighten the screws to 8.0 inch-pounds (9.2 kg-cm) of torque. Exabyte 230D...
Page 153 Routine Service Decide which SCSI bus you want to use for the tape drive. To avoid damaging the tape drive, make sure the library is pow ered off w hen you connect it to the SCSI bus. If you are unfamiliar with connecting devices on a SCSI bus, especially issues concerning HVD and LVD configuration, read Appendix...
Page 154 When you replace a tape drive, the new drive automatically assumes the SCSI ID of the old tape drive. If you want to view or change the SCSI ID of the new tape drive, see page Exabyte 230D...
Page 155 You can upgrade the 230D library to include additional hardware. This chapter describes how to: Install an additional tape drive Upgrade the library to include Ethernet Installation and Operation...
Page 156 Chapter 8 You can order a tape drive kit from Exabyte. For contact information, see the inside back cover. Installing a tape drive involves the following steps: Power off the library. Remove the drive slot service access cover. Install the new tape drive carrier.
Page 157 Library Upgrades Do not mix DLT 4000, DLT 7000, or DLT 8000 tape drives in the library. Make sure both tape drives are the same type and model. Ensure that the environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use a grounded static protection wristband during installation.
Page 158 In case you ever need to send a drive in for service, save the service access cover to cover the empty drive slot. Do not power on the library with a drive slot open. You must install a tape drive in the open slot before powering on the library. Exabyte 230D...
Page 159 Library Upgrades To install a tape drive in the library: Insert the tape drive carrier into the drive slot, as shown in the following figure. The drive should slide easily toward the front of the library. Tape drive Installation and Operation...
Page 160 Using a # 2 Phillips screwdriver, attach the two captive screws so that the drive carrier is secured to the library. Tighten the screws to 8.0 inch-pounds (9.2 kg-cm) of torque. Exabyte 230D...
Page 161 Library Upgrades Decide which SCSI bus you want to use for the tape drive. If you are unfamiliar with connecting devices on a SCSI bus, especially issues concerning HVD and LVD configuration, read Appendix Using wide SCSI cables and the connectors on the back of the tape drive, connect the drive to the SCSI bus.
Page 162 Chapter 8 You can upgrade the library to include an Ethernet card. An Ethernet upgrade kit is available from Exabyte. A complete set of instructions is included in the kit. For more information, contact your service provider or Exabyte (see the inside back cover).
Page 163 This chapter describes demos and hardware exercises you can perform from the operator panel by using the Demo Menu, the Library Command Menu, and the Library Diagnostics Menu. Elements are the physical locations in the library that can accept a cartridge (the robot, the magazine slots, the fixed slot, and the two tape drives).
Page 164 Chapter 9 The following diagram shows the element indexes assigned to the library. Exabyte 230D...
Page 165 Hardware Exercises Your application software may use element addresses to identify elements in the library. The difference between an element index and an element address is that an index is a fixed number set by the library, whereas an address can be changed by your application software (using the SCSI command, MODE SELECT).
Page 166 Before running a demo option: If necessary, disable security (see page 73). Change the control mode to LCD (see page 95). Make sure there is at least one data cartridge present and one empty slot before you begin the test. Exabyte 230D...
Page 167 Hardware Exercises From the Maintenance Menu, select Demo Menu. The following screen appears: Main Menu\Maintenance\Demo Set Demo Parameters: Include Drives: Scan Labels: Requested Moves: Press Start to begin demo. Toggle Toggle Start Drives Labels Moves Other Options Installation and Operation...
Page 168 You can use these functions to test the hardware after installation. Before performing hardware exercises from the operator panel, do the following: If necessary, disable security (see page 73). Change the control mode to LCD (see page 95). Exabyte 230D...
Page 169 Hardware Exercises Refer to the table below for the element indexes. These numbers correspond to the library components and are necessary for some exercises. Fixed cartridge slot 0 – Cleaning cartridge slot Data cartridge slots 1 to 30 (See page 150 for entire numbering scheme.) Tape drive 1 Tape drive 2...
Page 170 When the exercise is finished, the screen displays a Status Complete message and the number of errors that occurred during the demo. Press to return to the Library Command Menu. Exabyte 230D...
Page 171 Hardware Exercises The following table describes each exercise and also provides additional instructions for performing the exercises (if applicable). Self Test The robot does the following: Perform a Home Robot test Cycle the reach axis once Cycle the horizontal axis once Cycle the vertical axis once Cycle the drum axis once Position to...
Page 172 Home the drum This exercise also recalibrates the home or zero position for all the axes. This section describes how to perform diagnostic exercises using the Library Diagnostics Menu. This menu provides options for performing specific robot movements. Exabyte 230D...
Page 173 Hardware Exercises The Library Diagnostics Menu provides basic testing functions for the components in your library. You can use these functions to troubleshoot library hardware problems. Before performing library test exercises from the operator panel, do the following: If necessary, disable security (see page 73).
Page 174 Cycle Horizontal Axis Cycle Vertical Axis Cycle Drum Cycle Solenoid Pick/ Gripper Reach Horz Place Other More Options Tests Press the softkey corresponding to the exercise you want to select, as described in the table on the following page. Exabyte 230D...
Page 175 Hardware Exercises Set any required parameters and then press If you want to cancel a test in progress, press When the test is finished, the screen displays a Status Complete message and any errors that occurred during the test. Press to return to the Library Diagnostics Menu.
Page 176 10 cycles) or press retracts to lock and unlock the to select the number of library door. cycles you want to run. You will hear a click each time the solenoid extends and retracts. Exabyte 230D...
Page 177 This chapter describes how to display information about library status, available from the Information Menu. The functions in the Information Menu are mainly for use by technical support and application developers. You may be asked by technical support personnel to display one of these screens. You can use the Information Menu screens to view the following library information: SCSI Information Menu.
Page 178 You can access SCSI data from the SCSI Information Menu. To display this menu, select SCSI Information from the Information Menu. The following screen appears: Main Menu\Info\SCSI SCSI Mode Parameters SCSI Reservations SCSI Sense Data Mode Reser- Sense Params vations Data Other Options Exabyte 230D...
Page 179 SENSE command issued by the application software. Typically, the values of these parameters are changed by a MODE SELECT command. For more information about the MODE SENSE and MODE SELECT commands, refer to the Exabyte 230D Library SCSI Reference. Three types of parameters are displayed:...
Page 180 Chapter 10 To view SCSI mode parameters: From the Information Menu, select SCSI Information. From the SCSI Information screen, press To view additional parameters, press To return to the SCSI Information Menu, press then press Exabyte 230D...
Page 181 Library Status The table below describes the items on the SCSI Mode Parameters screen. Robot * The element address of the robot. Storage The element address of the first storage location, which is the fixed cartridge slot. See page for a complete numbering scheme.
Page 182 Host 2 may reserve slots 16 through 30. To view SCSI reservations: Select SCSI Reservations from the SCSI Information Menu. the SCSI Reservation screen appears. To view additional elements, press . To return to the SCSI Information Menu, press then press Exabyte 230D...
Page 183 Library Status The information in the SCSI Reservations screen is described in the following table. Unit Reserved 0 - The library is not reserved by the host. 1 - The library is reserved by the host. Host ID The host’s ID, if the library is reserved. Index The index of the element.
Page 184 SCSI Sense Data screen (along with any Pending Unit Attention information). This data provides information to help you diagnose problems with the library. For more detailed information about SCSI sense data, refer to the Exabyte 230D Library SCSI Reference. To view the sense data: From the SCSI Information Menu, select SCSI Sense Data.
Page 185 Library Status The following table describes the information in the SCSI Sense Data screen. Host ID The SCSI ID of the host(s) connected to the library. Sense This is the sense key returned by the REQUEST SENSE command. The sense keys are: There is no specific sense key information to report.
Page 186 System statistics. This includes data about robot moves to all library elements and scans of all library elements (a cumulative total that includes cartridge slots and tape drives). Element statistics. This includes data about the robot moves and scans to the cartridge slots and the tape drives. Exabyte 230D...
Page 187 Library Status From the Information Menu, select Statistics. Select System Statistics. The following screen appears: Main Menu\Info\Statistics System Statistics Total Moves: Total Pick Retries: Total Put Retries: Total Snug Retries: Total Scans: Total Scan Retries: Total Scan Failures: Other Options Installation and Operation...
Page 188 The number of times the library retried scanning a Retries bar code label. Total Scan The number of times the library failed to scan a bar Failures code. (The library tries to scan a bar code several times before it logs a failure.) Exabyte 230D...
Page 189 Library Status From the Information Menu, select Statistics, then select Element Statistics. The following screen appears: Main Menu\Info\Statistics Element Statistics Total Total Total Total Pick Scan Index Puts Retries Retries Retries Page First First Element Drive Other Page Options Down To view additional elements, press .
Page 190 Total Pick The number of times the library retried Retries picking from that element. Total Scan The number of times the library retried Retries scanning that element. To view statistics for the tape drives, see page 118. Exabyte 230D...
Page 191 Library Status The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library’s internal mechanical sensors. To view system sensors: From the Information Menu, select System Sensors. The Digital Sensors screen appears: Main Menu\Info\Sensors Digital Sensors Front Door Open: Key Lock:...
Page 192 Drive 2 Fan 0 – Tape Drive 2 fan is operational. Fail 1 – Tape Drive 2 fan has failed. Drive 1 0 – Tape Drive 1 is not present. Present 1 – Tape Drive 1 is present. Exabyte 230D...
Page 193 Library Status Drive 2 0 – Tape Drive 2 is not present. Present 1 – Tape Drive 2 is present. Drive 1 Door 0 – Tape Drive 1 door is closed. Open 1 – Tape Drive 1 door is open. Drive 2 Door 0 –...
Page 194 The date, according to the library’s internal calendar, that the event took place. From The process that logged this event. Line The line number of the source code that logged this event. The sequence number of this event across all system buffers. Exabyte 230D...
Page 195 Library Status The library stores inventory information in memory and uses the information to process SCSI commands from the application software. The inventory contains information about the following element types: Robot Cartridge slots Tape drives The Inventory Menu allows you to display the following information: Bar code label information.
Page 196 Label field contains the cartridge label. Label Valid Indicates whether the Label field is valid, as follows: 0 – The Label field is not valid. 1 – The Label field is valid. Exabyte 230D...
Page 197 Library Status Label Error Indicates whether the bar code scanner was unable to read the cartridge label, as follows: 0 – The bar code scan was successful, a reset condition occurred, or the door was opened. 60 –The bar code scanner could not read the bar code label because there was no label on the cartridge.
Page 198 1 – The element location contains a data cartridge. Indicates whether the Occupied flag is accurate, as follows: (Occupied Valid) 0 – The Occupied flag is questionable (may not be accurate). 1 – The Occupied flag is accurate. Exabyte 230D...
Page 199 Library Status Indicates whether the magazine or tape drive is installed. If the element index references a (Cartridge storage element, this flag indicates whether the Magazine or magazine is installed. If the element index Tape Drive references a tape drive, this flag indicates Present) whether that particular drive is installed.
Page 200 (This field is not used for the robot.) Drum The distance the drum has to rotate from its home position in order to move the specified element in front of the robot. (This field is not used for the robot.) Exabyte 230D...
Page 201 The library is calibrated before shipment. Under normal operating conditions, you do not need to calibrate the library. However, you may be asked by Exabyte’s technical support personnel to calibrate the library as part of a troubleshooting procedure. When you calibrate the library, the robot’s laser first scans the calibration targets on the data cartridge magazines and the calibration block (in the calibration block slot).
Page 202 The brightness of the laser. This value is used to ensure that the laser is bright enough (Pulse Width to accurately scan the calibration targets and Modulation) bar code labels. Exabyte 230D...
Page 203: Creating A Diagnostic Or Bar Code Listing Via The Console Interface
LCD password, or view Ethernet information. Only access the firmware if Exabyte Technical Support has advised you to do so. This chapter describes how to:...
Page 204 FTP to upgrade the Ethernet firmw are (see page 199). Upgrading firmware via the console interface involves the following steps: Connect the serial cable. Set the library’s baud rate. Access the console interface. Copy the current firmware. Transfer the new firmware. Exabyte 230D...
Page 205 A straight-through 9-pin serial cable (not a null modem cable). New firmware for the library or Ethernet card. You can download new firmware from Exabyte’s web site (www.exabyte.com), or you can contact Exabyte Technical Support to request firmware on a diskette.
Page 206 Chapter 11 Exabyte provides a PC-based program, CHS Terminal, that supports the required protocol. You can download CHS Terminal from Exabyte’s web site (www.exabyte.com) or request it from Exabyte Technical Support on diskette. Connect the 9-pin cable to the back of the library and to the host computer.
Page 207 Library Firmware Make sure the library is in a ready state (idle operating status and no errors). If necessary, disable security (see page 73). From the Configuration Menu, select System Setup, then press . The following screen appears: Main Menu\Configuration\Setup Security: Disabled Date: Time:...
Page 208 If garbled characters appear on your screen, make sure you have the same baud rate set for the host as you do for the library. (For CHS Terminal users, the baud rate displays next to on the top of the screen.) Alt-B Exabyte 230D...
Page 209 To make a copy of the current firmware by using a SCSI command, use the READ BUFFER or READ FIRMWARE SCSI command. For more information about using the SCSI commands, refer to Exabyte 230D Library SCSI Reference. Installation and Operation...
Page 210 Firmware command, follow these steps: From the Help screen, type . The Program Flash screen flash appears: To copy the current library firmware, type rflash Use your terminal emulation program to specify the destination location (path and filename) of the current firmware. Exabyte 230D...
Page 211 Library Firmware To transfer the new firmware to the library or Ethernet card: From the Program Flash screen (shown below), transfer the firmware file as follows: For the library firmware, type pflash For the Ethernet firmware, type penetflash The library erases the current firmware and then displays the following prompt: Begin XMODEM download of flash code Use your terminal emulation program to specify the source...
Page 212 If you are transferring Ethernet firmware code, do not attempt to perform any library or keyboard during the firmware transfer. Make sure the firmware transfer is complete by w aiting until the library automatically resets. When the upgrade is successfully completed, the library automatically resets. Exabyte 230D...
Page 213 A Category 3 (10Base-T connection) or Category 5 (100Base-T connection) data-grade cable. New firmware for the library or Ethernet card. You can download new firmware from Exabyte’s web site (www.exabyte.com), or you can contact Exabyte Technical Support to request firmware on a diskette.
Page 214 Activate the FTP utility you are going to use to transfer the firmware to the library or Ethernet card. If you do not know the FTP user name or password, you can view them from the Ethernet Information screen via the console interface (see page 210). Exabyte 230D...
Page 215 Library Firmware As a precautionary measure, you should make a copy of the current firmware. You can copy the current firmware by using an FTP command. Because of memory limitations, the library cannot validate the data in the new firmw are file before erasing the current firmware.
Page 216 For the Ethernet firmware file, rename the file enet.sqs. To transfer the new firmware, use the FTP command for your utility to put the library or Ethernet files, as follows: For the library, put arrowhed.sqs For the Ethernet card, put enet.sqs Exabyte 230D...
Page 217 Library Firmware Make sure you obtain this file from the directory named after the new library or Ethernet firmw are version number. The system initiates the firmware upgrade, displaying its progress on the library’s LCD screen. When the upgrade has completed successfully, the library automatically resets.
Page 218 Chapter 11 If you report a problem to Exabyte Technical Support, you may be asked to create a diagnostic or bar code listing via the console interface. A diagnostic or bar code listing is created when you use a terminal emulation program (such as CHS Terminal) to send an ASCII copy of the diagnostic buffer from the library to the host computer.This buffer information can be used by support...
Page 219 Library Firmware To create a library diagnostic or bar code listing: If necessary, connect the serial cable to the library and host computer (see page 192). Make sure the library’s baud rate matches the host baud rate (see page 193). From your host computer, access the software you are using to communicate with the library (for example, CHS Terminal).
Page 220 Chapter 11 If you report a problem to Exabyte Technical Support, you may be asked to create a library or Ethernet diagnostic listing via FTP. A library or Ethernet diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer.
Page 221 Library Firmware To create a library or Ethernet diagnostic listing via FTP: If necessary, connect the Ethernet cable to the library and the host computer (see page 200). From your host computer, activate the FTP utility you are going to use to send the diagnostic buffer information from the library to the host computer.
Page 222 If necessary, connect the serial cable to the library and the host computer (see page 192). Make sure the library’s baud rate matches the host baud rate (see page 193). From your host computer, access the software you are using to communicate with the library (for example, CHS Terminal). Exabyte 230D...
Page 223 Library Firmware From the Help screen (see page 194), type and then config press [Enter]. The Configuration Information screen appears: You can view the LCD password value to the right of the field name. In the example above, the LCD password is set to 000. Installation and Operation...
Page 224 If necessary, connect the serial cable to the library and the host computer (see page 192). Make sure the library’s baud rate matches the host baud rate (see page 193). From your host computer, access the software you are using to communicate with the library (for example, CHS Terminal). Exabyte 230D...
Page 225 Library Firmware From the Help screen (see page 194), type and then press enet [Enter]. The Ethernet Information screen appears: From the Ethernet Information screen, you can view and change the FTP user name and password, the community string values, the IP address and other information.
Page 226 Chapter 11 Exabyte 230D...
Page 227: Library Installation Problems
This chapter provides a list of suggestions for solving problems that may occur when you are installing and operating the library and the enclosed tape drives. The instructions in this chapter are basic troubleshooting guidelines. For more advanced troubleshooting, contact your service provider. This chapter is divided into the following sections: Library installation problems Library operation problems...
Page 228 SCSI cables or terminators to the appropriate SCSI connectors on the back of the library. See page 46 Appendix B for more information. SCSI cabling. Make sure that all SCSI cables are securely connected at both ends. Exabyte 230D...
Page 229 HVD SCSI configurations on the same bus. Although LVD SCSI is compatible with single-ended SCSI, the internal SCSI cable lengths for the 230D library may cause the total cable length to exceed the maximum length for a single-ended bus. Exabyte therefore does not support single-ended devices on the LVD SCSI bus for this library.
Page 230 Control mode. Make certain the library is operating in the correct control mode. For most applications, the control mode should be set to SCSI. See page 63 for more information. After checking the items above, reset the library as described on page 102. Exabyte 230D...
Page 231 Troubleshooting If the library has been successfully operating in the past, but is now experiencing problems, check the following: Control mode. If you are using an application software package to control robot operations, the library must be set to SCSI mode. See page 63 for more information.
Page 232 If you report a problem to Exabyte Technical Support, you may be asked to create a diagnostic listing. To create a diagnostic listing, you can use the library’s serial port and a console interface program, or you can use the Ethernet port and an FTP utility.
Page 233: Storage Capacities
This appendix provides general specifications for the library, including: Storage capacity Overall specifications Power cord requirements SCSI cable specifications SCSI terminator requirements SCSI adapter specifications Ethernet cable specifications The table below summarizes the storage capacity of the library. 1.2 terabytes (TB) 2.1 terabytes (TB) 2.4 terabytes (TB) * Assumes that the tape drives are writing data at a 2: 1 compression ratio.
Page 234 Input voltages: Accepts 90 to 259 VAC at 48 to 62 Hz; automatic input voltage selection Power consumption: 115 watts minimum; 175 watts maximum BTU output: 392 BTU/hour minimum; 597 BTU/hour maximum * Assumes a 2: 1 compression ratio. Exabyte 230D...
Page 235 Specifications The library is shipped with a seven-foot (2.1 meter), 18 AWG, 3-conductor AC power cord for 120 volt use in the United States and Canada. The power cord has a molded NEMA 5-15P male connector on one end and a molded IEC 320 female connector on the other end.
Page 236 Appendix A Exabyte recommends wide SCSI cables that conform to SCSI-3 specifications, as described in the following table. Cable impedance (in Ohms)* Impedance difference 20 Ohms between any two signals on the same cable† Conductor size # 30 AWG min Cable skew delay‡...
Page 237 Specifications The following table list the recommendations for external narrow SCSI cables for the library. Standard 50 conductors (25 twisted pairs with drain Construction wire and shield) Primary Gauge: Conductors # 28 AWG minimum stranded (7/34) annealed, tinned copper Insulation: Polypropylene 0.010 inch nominal Shielding 80% minimum tinned copper braid over...
Page 238 For each tape drive, add 35.5 cm (14 inches) to allow for the cable used by the tape drive inside the library. For the library, add 49 cm (22 inches) for the internal cable used by the library itself. Exabyte 230D...
Page 239 AMP Amplimite 869515-1 For best results on a single-ended bus, use active termination. Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds. Installation and Operation...
Page 240 A 68-pin female to 50-pin male adapter, part number 320225, is available from Exabyte. If you use an adapter other than the one available from Exabyte, make sure it terminates the unused data lines. The Ethernet port connector is a pin-through hole RJ-45 shielded connector.
Page 241 This appendix provides an overview of the Small Computer System Interface 2 (SCSI-2) and gives an overview of how to configure the SCSI bus. SCSI is a standard specification that allows an application running on a host computer to communicate with peripheral SCSI devices, such as the library and the enclosed tape drives.
Page 242 (or targets) that are capable of receiving commands from the host. Up to eight devices (including the host computer) can be connected to a narrow SCSI bus, in what is referred to as a daisy chain. Up to 16 devices can be connected to a wide SCSI bus. Exabyte 230D...
Page 243 SCSI Configuration This section provides the basic rules and considerations for setting up the library on the SCSI bus. Every SCSI device attached to the SCSI bus must be compatible: either single-ended, low-voltage differential (LVD), or high-voltage differential (HVD). On a single-ended SCSI bus, one signal line is used to transmit a bus signal between devices.
Page 244 Exabyte therefore does not support single-ended devices on the LVD SCSI bus for the 230D library. Do not connect the LVD library to a single-ended bus. Doing so may cause the bus to hang.
Page 245 SCSI Configuration When connecting the library and other devices on the SCSI bus, follow these guidelines for SCSI cabling: Single-ended cable lengths. If your host is able to accommodate a data transfer rate of more than 5 MB per second, make sure that the total length of all internal and external cables does not exceed 3 meters (9.8 feet).
Page 246 5 MB per second or less, use either active or passive termination. For best results on a single-ended bus, use active termination. Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds.
Page 247 LCD (liquid crystal display). LCD error codes do not reflect tape drive errors. Library components can be replaced only by Exabyte-approved service providers. If you cannot find an obstruction or other obvious cause for the problem, contact your service provider.
Page 248 For information about SCSI error conditions (sense data), refer to pages through and to the Exabyte 230D Library SCSI Reference. Some corrective actions advise you to reset the library. Before resetting, make sure there is no SCSI activity on any connected SCSI bus, so you do not disrupt communications.
Page 249 Error Codes The following table lists the numbered library hardware error conditions in numerical order. The robot Put the cartridge back in the magazine dropped a cartridge. if you know where it goes. Make sure the library and tape drives are not being used by any host, then reset the library from the operator panel.
Page 250 Make sure the library and tape drives The robot are not being used by any host, then could not determine the home reset the library from the operator position on its reach axis. panel. If the error persists, contact your service provider. Exabyte 230D...
Page 251 Error Codes The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host, then the reach axis. reset the library from the operator panel. If the error persists, contact your service provider.
Page 252 Information screen. because there was no label on If the cartridge does not have a label, the cartridge. place a label on the cartridge. If the error persists, contact your service provider. Exabyte 230D...
Page 253 Error Codes The bar code This error appears on the Label scanner could not read the bar Information screen. code label because the label was If the cartridge has a label, reposition unreadable. or replace it. If the label does not contain a checksum character, make sure the Verify Checksums option is OFF.
Page 254 The front door Close and lock the front door. was opened before the library Make sure the library and tape drives completed its commands. are not being used by any host, then reset the library from the operator panel. Exabyte 230D...
Page 255 Error Codes The robot is The cartridge may still be loaded in the unable to pick the cartridge from tape drive. the tape drive. Use the Open Tape Drive command (see page 109) to unload the tape drive. Use the Move Cartridge command (see page 157) to move the cartridge.
Page 256 If the error persists, contact your service provider. You may be asked to supply a diagnostic listing; you may need new firmware. A diagnostic No corrective action required. or SCSI command was aborted by the operator. Exabyte 230D...
Page 257 Error Codes The tape drive Repeat the command, using another tape cannot be used because it has drive. been taken offline. The tape Use the Open Tape Drive command drive could not be calibrated (see page 109) to unload the cartridge because a cartridge was loaded and open the tape drive.
Page 258 Do not try to manually open or close the tape drive handle. Make sure the library and tape drives are not being used by any host, then reset the library from the operator panel. If the error persists, contact your service provider. Exabyte 230D...
Page 259 Error Codes The library Use the Open Tape Drive command was unable to pick a cartridge (see page 109) to unload the cartridge because the cartridge did not and open the tape drive. eject from the tape drive. Use the Move Cartridge command (see page 157) to move the cartridge.
Page 260 If the error persists, contact your service provider. You may be asked to supply a diagnostic listing; you may need new firmware or a new controller card. Exabyte 230D...
Page 261 Error Codes The library If you just replaced a tape drive, make could not communicate with a sure the drive carrier is seated tape drive. properly. Check the tape drive SCSI ID and change the SCSI ID as necessary. Make sure the library and tape drives are not being used by any host, then reset the library from the operator panel.
Page 262 Make sure the library and tape drives could not reset the servo chip for are not being used by any host, then the horizontal axis. reset the library from the operator panel. If the error persists, contact your service provider. Exabyte 230D...
Page 263 This appendix describes the laser bar code scanner and safety notices for the scanner. The Exabyte 230D library uses a laser beam to read the bar code labels. Laser power of up to 1 milliwatt at 660 nanometers could be accessible inside the library. This laser energy complies with CDRH Class II and IEC Class 3B.
Page 264 The software then prevents the robot from moving to the area in front of the empty drive slot. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Exabyte 230D...
Page 265 Laser Safety Information The library contains laser safety notice labels that are located on the service access cover and the back of the library. The following figure shows the locations of these labels. (Label details are shown on the following page.) If your library contains only one tape drive, laser safety labels are also placed on the service access covers.
Page 266 The following figure shows a replica of each laser safety label on the library (HVD library labels shown). If you have DLT™ LVD drives installed in your library, the following LVD SCSI symbol will replace the HVD SCSI symbol located on the large label above. Low-voltage differential (LVD) Exabyte 230D...
Page 267: Returning The Library For Service
If you need to return the library to the factory for service, contact your service provider. If your service provider instructs you to return the library directly to Exabyte, contact Exabyte Direct Sales to obtain a Return Materials Authorization (RMA) number and...
Page 268 Power off the library. Remove the power cord, the SCSI cables, and any terminators or jumpers. Do not ship these items if you are returning the library to the factory. Insert the lower foam packing piece under the robot. Exabyte 230D...
Page 269 Shipping the Library Insert the upper foam packing piece so that it is positioned horizontally across the inside of the library, as shown in the figure. (If necessary, adjust the position of the robot so that it fits inside the space in the foam packing piece.) Attach the cable clip, which is connected to the string on the left side of upper foam packing piece, to the robot’s vertical pulley belt as shown in the figure below.
Page 270 Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover (closest to the library door), as shown in the figure on the following page. Exabyte 230D...
Page 271 Shipping the Library Air filter cover LCD cover Remove the air filter cover. Unlock and open the library door. Use a Phillips screwdriver to remove two screws from the LCD cover. Installation and Operation...
Page 272 Pull on the outside edge of the LCD cover and rotate it toward you so that the metal tabs release from the inside edge of the cover (closest to the library door). Remove the LCD cover. Close and lock the library door. Exabyte 230D...
Page 273 Shipping the Library Using a T-20 TORX bit, remove the eight screws that secure the library to the rack. Pull the library forward slightly so that you can re-attach the front covers. Unlock and open the library door. Position the LCD cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door, as shown in the figure.
Page 274 Replace the two screws on the LCD cover. Close and lock the library door. Remove the key. (Do not ship the key if you are returning the library to the factory.) Exabyte 230D...
Page 275 Shipping the Library Position the air filter cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door. Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library.
Page 276 Leave the wheel locks in an unlocked (up) position. Place the plastic ESD bag and the cardboard sleeve over the library, as shown in the figure on the following page. Make sure to leave the ramp outside the sleeve. Exabyte 230D...
Page 277 Shipping the Library Installation and Operation...
Page 278 Make sure you line up the blue foam pieces with the sides of the library and the white foam pieces with the front and back of the library, as shown in the figure. Lay the necessary paperwork on top of the library. Exabyte 230D...
Page 279 Shipping the Library If you are shipping accessories with the library, place the accessory box on top of the library. If you are not shipping accessories with the library, place the empty accessory box on top of the library. If you are returning the library to the factory, remove the power cord, the SCSI cables, the door key, and any terminators or jumpers.
Page 280 Appendix E Exabyte 230D...
Page 281 Shipping the Library Secure banding material around the box and through the wooden pallet. Installation and Operation...
Page 282 Appendix E Exabyte 230D...
Page 283 bar code scanner location of scanning elements using cartridges with viewing status of scanning baud rate for serial port setting for library accessories additional equipment packing for shipment shipped with library calibration block active termination calibration block slot adapter card cartridge inventory, maintained by compatibility library...
Page 284 Demo Menu viewing current addresses destination index element indexes diagnostic listing assignments for library creating via FTP components 149, 155, creating via the console description of interface Element Reservation screen element statistics 175–176 Element Statistics screen Exabyte 230D...
Page 285 Index elements addresses for accessing user name and indexes for password viewing reservation status using to create a diagnostic listing viewing statistics for using to upgrade firmware viewing status of 181, fuse empty drive slot, SCSI ID for replacing emulate EXB-480 option type used environmental specifications error codes...
Page 286 Error Alert display Max Addressable Element option Main Menu mode parameters 165–167 Status Screen using 56, LCD mode LEDs on tape drive library calibration Exabyte 230D...
Page 287 Index Reset key resetting a tape drive resetting the library narrow SCSI RMA number for shipping NetStorM Library Monitor software robot description control mode for installing location of malfunctioning sensor moving through LCD diagnostics testing functionality 152–162 Occupied Info testing gripper operator panel viewing statistics for packing materials 11,...
Page 288 142–147 setting the Max Addressable LED codes for Element opening door handle shipping the library 254–267 removing 135–136, 143–144 single-ended SCSI bus replacing 132–140 cable lengths for resetting configurations statistics terminators for troubleshooting problems size of library with Exabyte 230D...
Page 289: Opening A Tape Drive
Index tape drive menus cleaning a tape drive opening a tape drive resetting a tape drive viewing tape drive information Tape Drive Status screen targets temperature, operating range terminator installing requirements specifications time, setting on LCD touch-up paint troubleshooting 213–217 turning on the library unpacking the library Verify Checksums option...
Page 290 Index Exabyte 230D...
Page 291 Exabyte Express 1-800-EXATAPE (1-800-392-8273) 1-972-481-4221 1-972-620-8564 (fax) Exabyte Service 1-800-EXATAPE (1-800-392-8273) 1-303-442-4333 Scotland: (44) 1324-564564 e-mail service@exabyte.com If it is more convenient to your location, contact Exabyte Technical Support in Europe at the following numbers: Phone: + 31-30-254-8890 Fax: + 31-30-258-1582...
Page 292 Exabyte 230D...

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