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3-4
Chapter 3 - Single Line Telephone Features
O
OFF-HOOK PREFERENCE
P
PAGING
PERSONAL PARK
S
STATION SPEED DIAL
SYSTEM SPEED DIAL
T
TRANSFER
N = No Additional Equipment required.
Account Codes
SLT stations may enter an account code to identify calls for billing/tracking purposes. The
account code may be entered before the call or during the call (the outside caller is placed on
hold while the account code is entered if during the call). The account code is recorded on
the SMDR printout. Account codes are not verified and can vary in length from 1-12 digits.
Verified Account Codes/Traveling COS
The Verified Account Code/Traveling Class of Service (COS) feature provides tracking of
specific calls by entering a verified, variable length identifier (up to 12 digits). Each account
code can be assigned a day and night Class of Service for determining the dialing privileges
allowed by that account code. This provides a means for users to override a restricted station.
If the dialed account code matches the Verified Account code table, an intercom dial tone is
returned, otherwise an error tone is returned. The use of forced Account Codes is optional,
offered on a system-wide basis. SMDR must be enabled for the account code to print as part
of the SMDR record. The
verification purposes.
Automatic Call / Uniform Call Distribution
A single line telephone may be an agent in an ACD group as a primary or secondary member.
Table 3-1: SLT Features/Software Packages
Feature
Triad 1/2/3
System allows up to 250 12-digit account codes for
Std
ACD
Additional
Pkg
Pkg
Equipment
•
•
•
•
External Page
Equipment
•
•
•
•
•
•
•
•
Account Codes
N
N
N
N
N
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