STARPLUS Triad 1 Product Description Manual page 15

Contents
UCD Calls In Queue Display .......................................................................................................... 6-70
UCD Overflow Station - Forwarding Assignments ............................................................... 6-70
Universal Day/Night Answer ................................................................................................................ 6-71
Voice Mail .................................................................................................................................................... 6-71
Voice Mailbox Button ...................................................................................................................... 6-72
Voice Mail Group Button ................................................................................................................ 6-72
VM Transfer with ID Digits ............................................................................................................. 6-73
VM Tone Mode Calling Option .................................................................................................... 6-73
Voice Mail One-Touch Recording ............................................................................................... 6-74
Volume Control ......................................................................................................................................... 6-75
7 Single Line Telephone Operation
Introduction ............................................................................................................................................... 7-3
Account Codes .......................................................................................................................................... 7-5
Automatic Call Distribution (ACD) ..................................................................................................... 7-5
Agent Login/Logout ........................................................................................................................ 7-5
ACD Agent Help ................................................................................................................................ 7-6
ACD/UCD Available/Unavailable Mode .................................................................................... 7-6
Call Back ...................................................................................................................................................... 7-7
Call Brokering ............................................................................................................................................ 7-7
Call Forward ............................................................................................................................................... 7-7
Call Forward - Follow-Me ............................................................................................................... 7-8
Calling Forward Override ...................................................................................................................... 7-9
Calling Station Handsfree Mode Override ...................................................................................... 7-9
Calling Station Tone Mode Override ................................................................................................. 7-9
Call Park ....................................................................................................................................................... 7-10
Call Park - System .............................................................................................................................. 7-10
Call Park - Personal ........................................................................................................................... 7-10
Call Park - Station .............................................................................................................................. 7-10
Call Pickup .................................................................................................................................................. 7-11
Directed Call Pickup ......................................................................................................................... 7-11
Group Call Pickup ............................................................................................................................. 7-11
Call Transfer ............................................................................................................................................... 7-11
Camp On ..................................................................................................................................................... 7-12
Clear Call Forward, DND, Personalized Messages ........................................................................ 7-12
CO Line Direct Access ............................................................................................................................. 7-12
CO Line Queuing ...................................................................................................................................... 7-12
Conference ................................................................................................................................................. 7-12
Conference With Personal Park .......................................................................................................... 7-13
Default Numbering Plan ........................................................................................................................ 7-13
Do Not Disturb (DND) ............................................................................................................................. 7-13
Intercom Calling ....................................................................................................................................... 7-14
Least Cost Routing (LCR) ....................................................................................................................... 7-14
Message Waiting ...................................................................................................................................... 7-15
Name In Display ........................................................................................................................................ 7-15
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