Call Transfer; Camp On - STARPLUS Triad 1 Product Description Manual

Call Transfer

Call Transfer
Outside lines can be transferred from one phone to another within the system. The transfer
can be either screened (announced) or unscreened to either an idle or busy station, ACD or
UCD Group, or Hunt Group.
Screened Transfer
While connected to an outside line (if programmed on your telephone):
1. Press station button where call is to be transferred,
-or-
Press TRANS button and dial three-digit station number. The called extension signals
according to the intercom position.
2. When that extension answers, announce the transfer.
3. Hang up to complete transfer.
Answering a Screened Transfer
Your intercom signals according to the intercom position.
1. Answer the intercom and receive the transfer notice.
2. Press the outside line button or loop button flashing on hold.
Transfer Search
When attempting to locate a party, press a station button to signal the desired station. If
party is not located:
1. Press another station button to continue the search.
2. When the called party answers, hang up to complete the transfer.
Unscreened Transfer
When the called extension begins to signal, hang up to transfer the call (Recall Timer starts).

Camp On

If you call a station that is busy and want to alert them to your call:
1. Press the CAMP ON button. Called station receives one-burst of ringing. Wait for their
response.
2. When called party answers, consult with them or hang up to transfer the call.
If Direct Transfer Mode is enabled in admin programming, the supervised transfer
is transferred directly to the key station handset.
If a station is in DND, only the Attendant can Camp On using the Attendant
Override feature. Camp On or Override drops any internal callers that a station is
talking to.
Chapter 5 - Electronic Telephone Operation
5-25