STARPLUS Triad 1 Product Description Manual page 171

Transferring CO Calls to a Station Forwarded to VM
Conditions
All canned and custom messages may be used to respond to a calling party.
Text response messages automatically clears when the calling station (station receiving
the messages) goes on-hook.
A station can receive only one message at a time.
Text messages may be chained (i.e. multiple messages sent to a caller).
The text message responses appear on both the calling station and the called station
(station activating text responses) LCD displays.
If the calling station is a non-LCD telephone, the called station receives an error tone
when responding via text messaging.
The called station may press a flex button programmed as a Text Message button,
[633+#]. This flex button can be pressed and two-digit message number (31-51) dialed to
respond to the calling station. DTMF digits are not heard by either party.
When silent messaging is used to respond to a call, the existing call of the called station is
not disconnected while the messages are being sent to the calling station.
The calling station must remain off-hook to receive silent messages.
If the called station responds with a text message, the text message appears on the LCD.
LEDs follow that of the Camp On.
Each individual message may be programmed onto a flexible button including a flex
button on a DSS/BLF console.
Transferring CO Calls to a Station Forwarded to VM
While connected to a CO line:
1. Press the TRANS button.
2. Dial the extension number of the station forwarded to Voice Mail.
The transferring station hangs up. The CO call is directed to the mailbox of the forwarded
station.
The calling station must be a display telephone and the called station must be a
keyset.
If the transferring station attempts to supervise the transfer or just waits until
the voice mail system answers, then it becomes necessary to re-access the CO
line and re-transfer them and go on-hook before the voice mail system answers.
This ensures that the CO party hears the personal greeting of the mailbox user
and any applicable instructions.
Chapter 5 - Electronic Telephone Operation
5-57