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Functional Performance
Incoming Number/Name SMDR
As with the above feature implementation, the intent is that the system operate normally in
the absence of ICLID information or the failure of the ICLID equipment.
If the Information is Present at the time that an SMDR record is generated for a call, it
alters the content and format of the SMDR output record.
If the Calling Number is available, the number is output in the SMDR record in the same
location as the dialed number is located in the outgoing calls.
If the Calling Name is present, an additional line is output in the SMDR identifying the
name. This record immediately follows the normal SMDR record.
The normal SMDR record includes an indicator which identifies that a following record with
name identification is present.
Unanswered calls are recorded on the SMDR as a system option to allow the identification of
callers for statistical and call-back purposes. These calls are identified with an indicator in the
SMDR record.
Unanswered Call Management
An Unanswered Call Management Table with 100 entry capacity for the
are maintained in the system. The calling number/name information pertaining to any
unanswered call is placed in this table at the time the system has determined that the call has
been abandoned. This table may be accessed from any station display phone so that
unanswered calls may be reviewed and handled by the end user.
Local Name Translation
An administrable table provides a local translation from a received calling number to a name.
This table can be administered by the customer from the attendant console location. In cases
of conflict between the name delivered from the CO and that in the local translation table,
the local translation table shall rule. 200 entries are provided for the
Chapter - ICLID General Description
Triad 1/2/3
Triad 1/2/3
Systems.
A-5
Systems
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